AWS for Software Companies Podcast

Latest Episodes:

Ep157: Beyond the Hype: Real-World AI Agent Deployments at Automation Anywhere, DataVisor, and Sumo Logic Oct 13, 2025

Show notes

ISV leaders from Automation Anywhere, DataVisor, and Sumo Logic share battle-tested strategies for deploying AI agents at scale, including pricing models, proof of concepts and ROI.

Topics Include:

Panel brings together ISV leaders from automation, fraud detection, and security operations.
Companies rethinking entire business processes rather than automating incremental portions with agents.
Start with immutable data before tackling real-time changing data in production.
Intent for change must come from board, CEO, and customers simultaneously.
Challenge: proving agent value beyond CSAT when internal teams block deployment.
Sumo Logic measures Mean Time to Resolution, aiming to cut hours to zero.
DataVisor cuts fraud alert resolution from one hour down to twenty minutes.
Customers demand reliability as workflows shift from deterministic to probabilistic agent decisions.
Automation Anywhere spent three years making every platform component fully agent-ready.
Focus on business outcomes, not chasing every new model release each week.
Human oversight still critical—agents are task-oriented and prone to hallucinations and drift.
Humans validate agent findings, then let agents scale actions across hundreds instances.
Pricing experiments range from platform-plus-consumption to outcome-based to decision-event models.
Token pricing doesn't work due to varied data modalities and complexity.
Next two quarters: more POCs moving to production with productive agents deployed.
Future prediction: enterprise apps becoming systems of knowledge powered by MCP protocol.

Participants:

Jay Bala - Senior Vice President of Product, Automation Anywhere
Kedar Toraskar – VP Product Partnerships, DataVisor
Bill Peterson - Senior Director, Product Marketing, Sumo Logic
Jillian D'Arcy - ISV Senior Leader, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep156: LLM Migrations to One Cloud: Coveo's Strategic Move to Amazon Bedrock Oct 09, 2025

Show notes

Learn how Coveo automated LLM migration like a "mind transplant," building frameworks to optimize prompts and maintain quality across model changes.

Topics Include:

AWS and Coveo discuss their Gen-AI innovation using Amazon Bedrock and Nova.
Coveo faced multi-cloud complexity, data residency requirements, and rising AI costs.
Coveo indexes enterprise content across hundreds of sources while maintaining security permissions.
The platform powers search, generative answers, and AI agents across commerce and support.
CRGA is Coveo's fully managed RAG solution deployed in days, not months.
Customers see 20-30% case reduction; SAP Concur saves €8 million annually.
Original architecture used GPT on Azure; migration targeted Nova Lite on Bedrock.
Infrastructure setup involved guardrails and load testing for 70 billion monthly tokens.
Migrating LLMs is like a "mind transplant"—prompts must be completely re-optimized.
Coveo built automated evaluation framework testing 20+ behaviors with each system change.
Nova Lite improved answer accuracy, reduced hallucinations, and matched GPT-4o Mini performance.
Migration simplified governance, enabled regional compliance, reduced latency, and lowered costs.

Participants:

Sebastien Paquet – Vice President, AI Strategy, Coveo
Yanick Houngbedji – Solutions Architect Canada ISV, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep155: Balancing Innovation and Regulation: Europe's Competitive Edge in AI and Cloud Oct 08, 2025

Show notes

Dion Hinchcliffe, Vice President of CIO Practice at Futurum Group, reveals how EMEA software companies can turn Europe's regulatory rigor into a competitive superpower while navigating AI adoption and cloud transformation challenges.

Topics Include:

AWS surveyed 750+ EMEA software companies to understand their growth challenges.
European tech firms lag US counterparts but AI presents catch-up opportunity.
EMEA companies prioritize data sovereignty and privacy over rapid cloud adoption.
Tier-2 local cloud providers often lack capabilities needed for global scaling.
Cloud-native companies show faster growth and innovation than traditional competitors.
Best practices for cloud architecture now well-established across major platforms.
CEOs lead AI transformation; 100% of tracked companies using AI substantially.
Software companies report 80% of customers now requesting AI capabilities.
IT talent shortage requires solutions needing minimal specialized skills to deploy.
ERP modernization accelerating as cloud-native systems offer superior capabilities.
Europe's regulatory rigor becomes competitive advantage in trustworthy technology.
AI adoption continues at light speed; quantum computing emerges within five years.

Participants:

Dion Hinchcliffe- Vice President of CIO Practice,Futurum Group
Massimo Ghislandi – Head of EMEA Marketing for Software Companies, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep154: Presenting Security to the Board of Directors with CISOs from Gusto and MongoDBs Oct 06, 2025

Show notes

Experienced CISOs from MongoDB and Gusto reveal proven frameworks for translating complex cybersecurity metrics into board-friendly presentations that drive decision-making.

Topics Include:

Security leaders discuss challenges of presenting technical cybersecurity topics to boards
MongoDB CISO presents three times in six months, Gusto director five times
Three-angle metrics framework: environmental threats, prevention quality, and detection/response speed capabilities
Board members switch contexts frequently, requiring extensive education and simplified heat maps
Repeatable presentation models help board members follow consistent data across meetings
Audit committees get different depth than general board updates on programs
New technologies like AI require educating boards on risks versus opportunities
Foundational security principles like zero trust remain constant regardless of technology
Security buzzwords need translation appendices since board members forget technical definitions
Financial services background helps translate cyber risks into dollar amounts boards understand
Third-party penetration testing provides independent validation but requires vendor rotation strategies
Limited 30-minute board time means trusting security leaders' vendor diligence decisions
First-time CISOs should educate on threat landscape then tailor strategy to company
Balance discussing shiny new technologies with essential foundational security blocking and tackling
AI implementation spans customer features, infrastructure security, and augmenting security capabilities internally

Participants:

Sean Josephson - Sr. Director of Information Security, Gusto
Julien Soriano – Sr. Vice President, CISO, MongoDB
Gee Rittenhouse - Vice President, Security Services, Amazon Web Services

Further Links:

Gusto: Website – LinkedIn
MongoDB: Website – LinkedIn – AWS Marketplace

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep153: From Minutes to Seconds: How AI-Native Cybersecurity is Winning the Speed War Against Attackers Oct 02, 2025

Show notes

John Skinner of Vectra AI shares how cyber attackers are democratizing sophisticated attacks using dark web tools, and why AI-powered hybrid defense is now essential for enterprise security.

Topics Include:

Vectra AI: 13-year-old cybersecurity company founded as "AI native" from day one
Built on machine learning assumption while competitors treated AI as afterthought
Generative AI represents the latest evolution in their comprehensive AI journey
Started pairing threat researchers with ML developers to codify attack behaviors
Added agentic AI in 2018 for correlation across space and time
Uses AWS Security Lake, GuardDuty, and recently became AWS Bedrock customer
Success measured by reducing "dwell time" from initial attack to detection
Achieved 60% faster alerts, 51% faster monitoring, 50% faster investigation times
Customers should evaluate vendor's data science quality and algorithm training years
Evolved hybrid defense approach as attacks start anywhere, go everywhere
AI handles high-volume correlation while humans focus on analytical decisions
Future challenge: democratized cyber attacks using readily available dark web tools

Participants:

John Skinner – Vice President Corporate/Business Development, Vectra AI

Further Links:

Vectra AI: Website – LinkedIn – AWS Marketplace - YouTube

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep152: Balancing AI Innovation with Financial Compliance - Lessons Learned from Lucanet's VP of Engineering Oct 01, 2025

Show notes

Vice President of Engineering James Musson reveals how Lucanet integrated multiple acquired solutions into a unified platform, achieving 3-month integration timelines while serving 6,000+ customers.

Topics Include:

Lucanet evolved from financial consolidation tool to comprehensive CFO solution platform
Platform covers consolidation, planning, ESG reporting, tax compliance, and cash management
Three key differentiators: easy to use, fast time-to-value, innovative AI features
AI-powered XBRL tagging reduces days of manual work to minutes with 90% accuracy
Complex challenge: integrating multiple acquired tech stacks with cloud-native platform development
Built micro front-end architecture and platform services for seamless user experience
Custom control plane automates customer onboarding and manages rolling upgrades safely
Latest acquisition integrated into platform within three months, unprecedented speed
Strong company culture focuses on innovation, hackathons, and continuous learning
AI bootcamps and tech lunch sessions keep 6,000+ customer engineering teams engaged
Balances AI innovation with regulatory compliance using deterministic core processes
Heavy AWS adoption with serverless technologies handles peaky financial reporting workloads

Participants:

James Musson – Vice President, Engineering, Lucanet

Further Links:

Lucanet: Website – LinkedIn

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep151: Maximizing GenAI Revenue Through AWS Partnership featuring Trellix Sep 29, 2025

Show notes

Learn how Trellix transformed into a cloud-first security leader through strategic AWS partnership, generating $500M+ pipeline and winning major enterprise deals like Airbus.

Topics Include:

Trellix's transformation: From legacy McAfee/FireEye to cloud-first cybersecurity solutions with AWS
Partnership lessons: How AWS enabled 27-year-old ePolicy Orchestrator's successful cloud migration journey
Legacy transition advice: Embrace innovation, don't follow the "Sears model" of resisting change
AI go-to-market strategy: Dev days, marketplace usage, and Bedrock/Nova integrations driving customer adoption
Customer AI concerns: Addressing data security fears and proving AI doesn't train on customer data
Integration philosophy: XDR connects with AWS native services and even competitor tools seamlessly
$12M Airbus win: Six-country enterprise deal showcasing collaborative sales across AWS teams and marketplace
Future opportunities: AI-powered threat detection innovations and $500M+ pipeline through AWS marketplace

Participants:

Taylor Mullins - Sr. Solutions Architect, Trellix
Brian Shadpour - General Manager, Security B2B Software Sales, Amazon Web Services

Further Links:

Trellix: Website – LinkedIn – AWS Marketplace

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep150: Security Considerations for Generative AI with CyberArk, Fortra and Sysdig Sep 26, 2025

Show notes

Security leaders from CyberArk, Fortra, and Sysdig share actionable strategies for securely implementing generative AI and reveal real-world insights on data protection and agent management.

Topics Include:

Panel explores practical security approaches for GenAI from prototype to production
Three-phase framework discussed: planning, pre-production, and production security considerations
Security must be built-in from start - data foundation is critical
Understanding data location, usage, transformation, and regulatory requirements is essential
Fortra's security conglomerate approach integrates with AWS native tools and partners
Machine data initially easier for compliance - no PII or HIPAA concerns
Identity paradigm shift: agents can dynamically take human and non-human roles
97% of organizations using AI tools lack identity and access policies
Security responsibility increases as you move up the customization stack
OWASP Top 10 for GenAI addresses prompt injection and data poisoning
Rigorous model testing including adversarial attacks before deployment is crucial
Sysdig spent 6-9 months stress testing their agent before production release
Tension exists between moving fast and implementing proper security controls
Different security approaches needed based on data sensitivity and model usage
Zero-standing privilege and intent-based policies critical for agent management
Multi-agent systems create "Internet of Agents" with exponentially multiplying risks
Discovery challenge: finding where GenAI is running across enterprise environments
API security and gateway protection becoming critical with acceptable latency
Top customer need: translating written AI policies into actionable controls
Threat modeling should focus on impact rather than just vulnerability severity

Participants:

Prashant Tyagi - Go-To-Market Identity Security Technology Strategy Lead, CyberArk
Mike Reed – Field CISO, Cloud Security & AI, Fortra
Zaher Hulays – Vice President Strategic Partnerships, Sysdig
Matthew Girdharry - WW Leader for Observability & Security Partnerships, Amazon Web Services

Further Links:

CyberArk: Website – LinkedIn – AWS Marketplace
Fortra: Website – LinkedIn – AWS Marketplace
Sysdig: Website – LinkedIn – AWS Marketplace

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep149: Enterprise AI Security Transformation: Insights from Global Consulting Leaders Sep 24, 2025

Show notes

Brian Mendenhall, Worldwide Head, Security & Identity Partner Specialists of Amazon Web Services, reveals the insider framework for transforming enterprise AI security, including the three-pillar approach and partnership strategies that leading companies use to navigate AI governance challenges.

Topics Include:

At AWS everything starts with security as core principle
Consulting partners follow three-phase model: assess, remediate, then fully manage security
Traditional security framework covers threat detection, incident response, and data protection
AI compliance spans multiple governance bodies with stacking requirements and regulations
EU AI Act affects any company globally if Europeans access their applications
Three pillars: security OF AI, AI FOR security, security FROM AI attacks
AWS launches AI security competency program with specialized partner categories and certifications
Enterprise AI spans five risk levels from consumer apps to self-trained models
Legal liability dramatically increases as you move toward custom AI implementations
Safety means preventing harm; security means preventing breaches - both critical distinctions
Current AI hallucination rates hit 65-75% across major platforms like Palantir
Shared responsibility model determines who's liable when AI security tools fail
Industry evolution progresses from machine learning to generative AI to autonomous agents
Major prototype-to-production gap caused by governance, security, and scalability challenges
Successful AWS partnerships require clear use cases, differentiation, and targeted go-to-market strategy

Participants:

Brian Mendenhall - WW Head, Security & Identity Partner Specialists, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Ep148: Securely Busting Myths & Building Smarter, Safer AI on Intel with AWS Sep 22, 2025

Show notes

Caitlin Anderson, Intel's Americas Sales GM shares which industries are leading AI adoption, where the biggest untapped opportunities lie, and why AI spending is expected to double by 2028. With special guest Piyush Sharrma of Tuskira.ai

Topics Include:

Caitlin Anderson discusses Intel-AWS partnership and generative AI trends accelerating business
Intel's AI journey spans decades: analytics since 1980s, natural language processing 2000s
Computer vision remains major use case from edge computing to data centers
Generative AI and AI agents are the latest wave, with agents collaborating together
Intel uses AI internally for manufacturing automation in highly sensitive fab environments
Robotics and AI optimize quality control, system monitoring, and technician productivity
AI spending growth spans all industries, with significant acceleration expected through 2028
Software services, healthcare, and financial services lead current AI adoption and experimentation
Education, government, retail, and energy represent major untapped growth opportunities ahead
Intel-AWS partnership spans 20 years, featuring custom silicon and broad CPU portfolio
Tuskira CEO Piyush Sharrma explains cybersecurity "perfect storm" where attackers weaponize same AI tools
Success requires ecosystem partnerships - no single company can solve complex AI challenges

Participants:

Caitlin Anderson - Corporate Vice President, GM Americas Sales, Intel
Piyush Sharrma – CEO and Co-Founder, Tuskira.ai

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

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