AWS for Software Companies Podcast

Latest Episodes:

Ep037: Market Trends in the Software Industry presented by IDC Apr 23, 2024

Show notes

Frank Della Rosa, Research Vice President of SaaS, Business Platforms, and Industry Cloud at IDC, shares the recent trends of the software industry and how some successful software companies are adapting their strategies to best take advantage and create value.

Topics Include:

The worldwide forecast for SaaS and cloud software
Major growth stats for SaaS and Cloud software
North America growth deep dive
Top businesses investing in generative AI
Co-creation with individuals, teams and machines
Criticality of roadmap for generative AI
Monetizing generative AI’s impact on demand
Data’s role in the “Year of the Platform”
Purpose built platforms
Enterprise generative AI use cases
Opportunities and challenges of generative AI
Informing ISV and SaaS partners on tech buyer focus
Impact of software architecture from edge infrastructure
Generative AI and application modernization services
Enhanced productivity, operational excellence, Hyper personalization
Domain specific models and vertical SaaS companies
Where are we going? What’s ahead?
Reiterating the final points

Ep036: Profitable Growth Strategies for Software Companies with Simon Kucher Apr 16, 2024

Show notes

Mark Billige, CEO of global consultancy firm Simon Kucher and Miguel Alava, General Manager of AWS for software companies in EMEA, discuss strategic software industry insights and trends that will shape the future of data, generative AI and cost optimization.

Topics Include:

Shift from Growth-at-All-Costs to Profitable Growth Models
Monetizing the Value of Generative AI Offerings
Treating Data as a Monetizable Asset for Software Companies
Strategies for Expanding into the U.S. Software Market
Rethinking Software Pricing and Revenue Models
Organizational Changes Required for AI-Driven Innovation
Avoiding Undervaluing Software Offerings and Leaving Money on the Table
Balancing Cost Optimization with Investing in Growth
Leveraging Partnerships/Acquisitions for New Market Entry

Ep035: Data - The Differentiator for Generative AI Applications Apr 09, 2024

Show notes

Ep035: Today's podcast features panel discussion from the "AWS for Software Companies Generative AI and Data Executive Forum" featuring leaders from Anyscale, Qlik and Rapid7 sharing insights on data models, policies and optimization for Generative AI applications.

Panelists:

Zhe Zang, Head of Open Source Engineering, Anyscale
Brendan Grady, EVP & GM, Analytics Business Unit, Qlik
Laura Ellis, VP - Data Engineering and Platform Analytics, Rapid7
Sherry Marcus Ph.D., Director, Applied Science, AWS

Topics Include:

Introductions of the panel
What big bets are you making with your companies and why?
What have the learnings been with data preparation?
Balancing present needs with the future of AI – growing data literacy
Cost optimization for AI and Data platforms
Constraints of hardware and growing expense
What models and solutions have customers been asking for?
High stakes risks for AI and Data
How customers are reacting to different compute models
Guardrails, filters and risk-mitigation best practices
Data and AI pain points
New global policies challenging data and AI development
Challenges with data quality
How has AI changed and evolved with digital natives?
Open and closed models in the market
Metrics and selection for models
Biggest lessons learned in the AI and data space
Session conclusion

Ep034: “Everyone in My Organization Needs Data” Panel Discussion Mar 26, 2024

Show notes

A panel discussion from the AWS for Software Companies Generative AI and Data Executive Forum featuring leaders from DatologyAI, Gretal.ai and Zscaler sharing insights on data analytics, AI/ML and cost optimization.

Panelists:

Ari Morcos - CEO and Co-founder at DatologyAI
John Meyers - CTO and Co-Founder at Gretel.ai
Sanjay Kalra - Product Management at Zscaler
Andy Perkins – General Manager, Data, Analytics, GenAI at Amazon Web Services

Topics Include:

Top 3 keys to success integrating insights, AI-ML, generative AI
Big business opportunities for data curation, data analytics to reduce costs
Recent ML innovations for solving problems with data
Balancing utility and accuracy with synthetic data for privacy
What is the role synthetic data plays in AI/ML Ops
Benefits of synthetic data
Cost optimization existing data in AI/ML platform
Reinvesting cost savings into innovation with data and generative AI
Insights and predictions for data, AI/ML, generative AI to transform user journeys

Ep033: The Data-Driven Future of Healthcare with Brad Porter of Orion Health Mar 19, 2024

Show notes

Phil Le-Brun of AWS speaks to Brad Porter, CEO of Orion Health about the exciting future healthcare, communities that have adopted a “Digital First” strategy and improving the healthcare experience through data and technology.

Topics Include:

The ambitious mission and vision for Orion Healthcare
Improving the clinician and patient experience through data
The role of data in healthcare
Opportunities for digitization and innovation in healthcare
AI and data for improving healthcare predictability & efficiency.
Using technology to “join the dots” for health trends of the population
Examples and benefits of communities that have a “Digital First” strategy for healthcare
The patient experience with their healthcare data
Building trust with personal health information
Learning about digital opportunities from personal experiences with healthcare

Ep032: Data Sprawl to Data Insights with Stephen Manley of Druva Mar 12, 2024

Show notes

In this podcast we’ll hear from Stephen Manley, CTO of Druva, about the problem of data sprawl, and how AWS customers like Druva have prepared, orchestrated, and unified petabytes of data to analyze and perform at scale.

Topics Include:

Generative AI has flipped a lot of legacy AI in last few months
Overview of Druva / a SaaS backup company
How do we use generative AI to help customers get more value?
What problems did we not expect with generative AI?
Curating data to feed into LLMs
Integrating security and privacy into the product
Measuring performance with generative AI
AWS team helping solve the issues
Betting big on AWS Bedrock
Ingesting data into S3 with 5x performance improvement
Unified view of security, aggregating data for efficiency
Walking through an example query
Summary recommendations

Ep031: How SaaS Shapes Customer Engagement with Raviteja Dodda of MoEngage Mar 05, 2024

Show notes

Today, in collaboration with Business Insider India, Raviteja Dodda, Founder and CEO of MoEngage shares the story of how MoEngage is shaping customer engagement and provides guidance for other software leaders wishing to make the same journey.

Topics Include:

Jeff Klaus and Raviteja Dotta Introductions
How has the Customer Engagement Space evolved in recent years?
How has SaaS help automate AI-driven personalization?
Maximizing existing customers
Steps and best practices for growing to multiple markets
Developing GTM approach for Asia, Europe and North American markets
Creating a “flywheel effect” by leveraging customer communities
Innovating to stay ahead of the curve in the software industry
MoEngage implemented AI in 2016 – how had that AI strategy evolved through to generative AI?
Recommendations and Lessons Learned

Ep030: Mega Trends in the Software Industry with Jeremy Schnieder, Senior Partner at McKinsey & Company Feb 27, 2024

Show notes

Today, a session from the AWS for Software Companies Executive Forum at re:Invent, Jeremy Schnieder, Senior Partner at McKinsey & Company, shares some mega trends of the software industry.

Topics Include:

Software is growing significantly.
Total value of Enterprise software industry has doubled in the last 5 years
IT spending rising, SaaS now over 50% of software revenue
Opportunities & major growth drivers with GenAI
Shifts balance of internal development and commercial software due to GenAI
GenAI influenced changes in various market segments
Tactics that product led sales are using
Productivity benefits from generative AI-assisted software development
Productivity metrics for generative AI

Ep029: Scaling SafetyCulture with CEO & Founder Luke Anear Feb 20, 2024

Show notes

Gabriele Lasauskaite, Head of Growth & Community Programs at AWS, speaks with Luke Anear, CEO and Founder of SafetyCulture as he shares the story of SafetyCulture, becoming a critical app for businesses, supporting 75,000 customer globally and the plans for 100x growth in the coming years.

Topics Include:

How did SafetyCulture begin? What problem were you trying to solve?
Who are the customers of SafetyCulture?
Australian Open using SafetyCulture for their events
Airlines relying on SafetyCulture
The role of technology on SafetyCulture
The importance of User Experience
Growing the SafetyCulture business 100x by 2032
Interview wrap up

Ep028: Optimizing Amazon Connect with eGain Analytics Feb 13, 2024

Show notes

James Hunt, Vice President of Product Management of eGain shares the story of how eGain Analytics is helping Amazon Connect customers to measure, manage and optimize their contact centers.

Topics Include:

Overview of eGain
eGain Solution hubs: Knowledge, Conversation & Analytics
Why enterprises choose eGain Analytics
Contact Center Analytics: Buy vs. Build
Navigating a migration from On-Premise to Amazon Connect – Best Practices & Pitfalls.
A real customer migration experience
Building trust with large enterprises and government clients
How eGain leverages AWS services
The Amazon/eGain partnership
Advice for other software executives
Find out more: eGain.com and eGain on AWS Marketplace
Navigating the migration from On-Premise Solutions to Amazon Connect – Best Practices & Pitfalls.

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