Automotive News Special Reports

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Ally All Ears Podcast | Staying competitive with vehicle acquisition Nov 02, 2022

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Steve Kaputsa, Senior Vice President of Remarketing Services at Ally discusses ways that dealers may consider sourcing used vehicles and how they can get creative with the inventory.

Ally All Ears Podcast | What rising EV sales will mean for the F&I office long-term Oct 26, 2022

Show notes

Gabe Garroni, Senior Vice President of Insurance Sales for Ally, discusses ways sales and F&I can address customer concerns regarding EVs and promote services and products that protect electric vehicles at the dealership

Ally All Ears Podcast | Breaking down silos between fixed ops and sales departments. Oct 05, 2022

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In this episode we interview Nick Jackson, manager of dealer training for Ally, to discuss how dealers could form bridges across dealership departments by encouraging communication and teamwork.

Ally All Ears Podcast episode | The next evolution in virtual F&I Sep 09, 2022

Show notes

JT Hoffman, senior director of insurance sales for Ally Southeast Region, discusses the galvanizing force of the pandemic on the digital transformation of the finance and insurance process. He also has some tips for how dealers may continue evolving their F&I process to increase customer satisfaction in dealer profitability.

Ally All Ears Podcast | building customer loyalty during challenging times Aug 17, 2022

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Ally All Ears Podcast | building customer loyalty during challenging times by Automotive News

Ally All Ears Podcast | Reducing Friction in the Purchase Process Aug 03, 2022

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Ally All Ears Podcast | Reducing Friction in the Purchase Process by Automotive News

Ally All Ears Podcast | Practices you may incorporate into your F&I department Jul 27, 2022

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Ally All Ears Podcast | Practices you may incorporate into your F&I department by Automotive News

All Ears Podcast | Successfully navigating the used-car bubble Jun 15, 2022

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All Ears Podcast | Successfully navigating the used-car bubble by Automotive News

All Ears Podcast | Using digital tools to keep buyers engaged Jan 25, 2022

Show notes

John Hiester, dealer principal of Hiester Automotive Group, and Matt Arnold, senior regional vice president of auto finance at Ally Financial, talk about how dealerships can effectively leverage digital options to keep in touch with customers and create content that improves customer satisfaction. The content within this episode was paid for by Ally and produced by the Automotive News Content Studio.

All Ears Podcast | Effective strategies dealers can use to promote diversity, equity and inclusion Jan 04, 2022

Show notes

Saloni Janjeva, executive director of diversity and inclusion at Ally, outlines actionable tactics for boosting DEI, including re-thinking where dealers post job advertisements, the words used to describe those jobs, using focus groups and anonymous employee surveys and more.

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