Ask the CIO

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DLA’s success with its ERP migration sets up future business transformations Sep 16, 2022

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The Defense Logistics Agency reached a major milestone on its cloud journey. It recently completed the migration of its enterprise resource planning (ERP) system to the cloud.

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116 agencies intend to extend Networx telecommunication contracts Sep 02, 2022

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More than 100 agencies have signed on to extend their current set of telecommunications contracts for an additional year. The General Services Administration gave agencies until Sept. 30 to sign a memorandum of understanding to keep using the Networx and other programs while they transition to the Enterprise Infrastructure Solutions or EIS program. Gary Washington, USDA’s chief information officer, said at a recent ACT-IAC webinar, while the transition is important, the focus is on ensuring USDA delivers better services to their customers and stakeholders and getting that right may make the transition to EIS take a little longer. He was joined by Allen Hill, the now former deputy assistant commissioner in the Office of IT Category at the General Services Administration; Jeff Flick, the deputy director for Service Delivery Division at the National Oceanic and Atmospheric Administration; and David Naugle, a senior IT specialist at the Social Security Administration. The panel was moderated by Federal News Network Executive Editor Jason Miller.

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DoD seeks better integration between cyber risks, operations Aug 26, 2022

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The National Geospatial-Intelligence Agency has a better understanding of where it’s cybersecurity shortcoming lie. To be clear, NGA recently passed several key audits required for its unclassified systems. But Gary Buchanan, the chief information security officer at NGA, said at a recent AFCEA DC panel these audits are actually helping the agency better protect their data and networks instead of just pointing out problems. He was joined by David McKeown, the deputy CISO at the Defense Department and Angel Phaneuf, the CISO for the Army Software Factory. The panel was moderated by Federal News Network Executive Editor Jason Miller.

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Foundational elements of CDM paying off for agencies Aug 19, 2022

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The Cybersecurity and Infrastructure Agency is trying to lighten the ever-increasing load of policy mandates, laws and cyber threats agencies must deal with every day. From the zero trust strategy to the cybersecurity executive order, to the vulnerabilities like Log4j and the latest on five different VMware products, agency chief information security officers probably feel like they are swimming upstream most of the time. But after almost a decade of work, the continuous diagnostic and mitigation (CDM) program from CISA is providing more data, more analysis and more general and specific knowledge. Richard Grabowski, the acting program manager of the CDM program at CISA, joined Jason Miller on this week's Ask the CIO to talk more.

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Commerce, NASA leaning on the Evidence Act to push common priorities Aug 11, 2022

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Only in the last year has the 2019 Foundations for Evidence-Based Policymaking Act started to demonstrate a real impact on agency missions. As agencies updated their strategic plans for 2022, many used the law to drive better cross-agency conversations. For more, David Walters, the chief of strategic planning, performance management and reporting branch at the NASA Johnson Space Center; Harry Knight, the executive director for China and former director of the Office of Performance Evaluation at the Commerce Department; and Jeff Yefsky, the CEO of the Performance Institute spoke to Executive Editor Jason Miller at a recent panel on this week's Ask the CIO.

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New data center journey must include optimization, modernization, hybrid cloud Aug 05, 2022

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As the number of data centers continue to shrink year after year, agencies must make the hard decision about how best to optimize the remaining on-premise facilities. With another 54 planned closures in the final months of fiscal 2022, the 1,500 or so remaining are primed to advance their use of energy metering tools, server virtualization technologies and approaches to decrease the number of servers and increase the utilization of those that do remain. Tom Santucci, director of IT modernization within the General Services Administration’s Office of Governmentwide Policy, and Steven Naumann, a senior advisor in Office of IT modernization within OGP, spoke to Executive Editor Jason Miller on Ask the CIO more about it.

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Automation is driving USCIS’s cyber improvements Jul 29, 2022

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Where are all your assets on your network? That is the first question agency chief information security officers may want to ask on their journey toward a zero trust architecture. Shane Barney, the chief information security officer at the U.S. Citizenship and Immigration Services in the Homeland Security Department spoke to Federal News Network Executive Editor Jason Miller on this week's Ask the CIO.

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Jones leaves State Dept with a newly created Bureau of Diplomatic Technology on the cusp of launch Jul 08, 2022

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When Keith Jones joined the State Department as its chief information officer in January 2021, he was surprised by the bureaucracy. Jones spent his entire federal career in working for the Justice Department or the Homeland Security Department and thought he’d knew how the system worked. Jones, who recently left after 17 months as the CIO of the State Department, said he tried cut through the bureaucracy to deal with some long standing cultural challenges. He joined Federal News Network Executive Editor Jason Miller on this week's Ask the CIO.

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To improve its customer experience, SSA found an unusual partner from the NFL Jun 30, 2022

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The Baltimore Ravens football team may be better known for its winning ways on the field and its rabid fans in the stands. But the Social Security Administration turned to the NFL team because of its prowess in using data to drive customer experience decisions. It also didn’t hurt that SSA headquarters is located in Baltimore County, Maryland, and many of the staff are big fans of the team. Patrick Newbold, the assistant deputy commissioner and deputy chief information officer at SSA, said the Ravens are known for providing a great customer experience for their fans so it just made sense that the agency would reach out. He spoke to Federal News Network Executive Editor Jason Miller on this week's Ask the CIO.

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CMMC early adopter program to further spur vendor cyber actions Jun 27, 2022

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The Defense Department has been talking about the Cybersecurity Maturity Model Certification (CMMC) standards for more than three years. And while the final version 2.0 standards aren’t going to be ready until next summer, the impact of just talking about improving cybersecurity among contractors is real. Stacy Bostjanick, the chief of implementation and policy and deputy CIO for cybersecurity for the Defense Department and Dr. Kelly Fletcher, the principal deputy chief information officer for the Defense Department spoke about this at the recent AFCEA NOVA Small Business IT Day.

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