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    Technology

    Let’s Get Digital with Carrie Charles

    Let’s Get Digital is your gateway to the innovators and ideas transforming the digital infrastructure industry. From wireless telecom to fiber networks and data centers, this podcast explores all things digital infrastructure—diving into the trends, technologies, and people shaping the future of connectivity.

    Hosted by Broadstaff CEO Carrie Charles, each episode features candid conversations with top industry leaders, uncovering the intersection of technology, talent, and transformation. Discover the innovations, leadership strategies, and company cultures driving success in this rapidly evolving landscape.

    Whether you’re a business leader, a professional aiming to grow, or simply passionate about digital innovation, Let’s Get Digital is your go-to resource for staying ahead in this dynamic industry. Tune in and let’s get digital.

    —

    Previously known as 5G Talent Talk with Carrie Charles, the ‘Let’s Get Digital’ podcast is sponsored by Broadstaff in partnership with RCR Wireless News. Broadstaff is a full-service national staffing firm specializing in all areas of digital infrastructure. Since 1982, RCR Wireless News has been the leading media source for unparalleled news coverage, in-depth insights, and comprehensive analysis of the wireless and mobile technology industry.

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    Copyright: © Copyright 2020 Broadstaff LLC | All Rights Reserved | Broadstaffglobal.com

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    Latest Episodes:
    Need For Tower Workers With Todd Shlekeway Feb 05, 2020
    Show notes

    Episode 12: How NATE is tackling the 5G Labor Shortage

    Guest Todd Schlekeway, Executive Director of NATE

    It’s a slow climb to train enough tower technicians. FCC Commissioner Brendan Carr says the U.S. 5G rollout requires 20,000 of them. Unfortunately, that many technicians simply do not exist today. As a result, rollouts are stalling.

    This week’s guest, Todd Schlekeway, is well-acquainted with this problem. Todd is the Executive Director of the National Association of Tower Erectors (NATE). And he says not a week goes by without someone calling to ask where they can hire more workers.

    There are several hurdles to bringing climbers on board… the heights, the travel, and the competition from the other construction trades.

    But a wider reaching problem is the industry hasn’t done a good job of talking about career paths and progression.

    NATE aims to change this story.

    Todd describes its upcoming initiatives to:

    Tell a better industry story to new entrants to the workforce. Reach out to high schoolers who have grown up wireless-savvy to share the story. Work with community colleges and technical institutes to launch programs specifically for our industry. Keep supporting Warriors for Wireless as the organization begins to scale its training.

    Beyond workforce training, NATE has a busy 2020. The year marks its 25th anniversary, which will be celebrated at the NATE UNITE conference in Raleigh, NC, February 17th-20th.

    Todd shares details about the event, as well as what else is in store for NATE this year.

    Listen now and don’t forget to sign up for future episodes!

    Tweet – 262 characters with spaces/no links

    NATE’s been an industry leader for 25 years. Executive Director Todd Schlekeway talks about the hurdles to hiring enough climbers, the initiatives NATE’s working on to alleviate the strain, and what’s in store for NATE in 2020. Listen now to this week’s episode!


    Upgrading Telecom: Software Defined Network Gives Us New Value & Fresh Skills With Steve Canepa Jan 30, 2020
    Show notes

    .

    The future of telecom is much more than an advance from 4G to 5G. The entire industry is being upgraded. It’s no longer just a vehicle for voice and data. There’s a new space for telecoms and businesses to collaborate and create solutions.

    This week’s guest is Steve Canepa. He’s IBM’s Global General Manager for the Communication Sector.

    He and his team help telecom providers think beyond spectrum and 5G’s benefits. They learn to develop an ecosystem where they can help their business customers create value for their own customers.

    In this episode, Steve explains:

    • How the network is part of the business solution for customer experience.
    • The emergence of the telco network as a hybrid cloud platform and the emergence of edge computing and why that’s important.
    • The transition of telecom into a horizontal platform that is software/integration-based, rather than engineering-based.
    • How this open architecture lowers CapEx, OpEx, and other costs.
    • Examples of AI helping workers do their best work.
    • The opportunities for lifelong learning and how collaborating with clients, customers and employees creates a virtuous cycle of benefits.

    Don’t miss hearing how the future of technology is changing the industry and the workforce landscape. Listen now and subscribe to future episodes.



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    Turning Buzz into Resounding Success With Jay Brown Jan 23, 2020
    Show notes

    Culture, Diversity, and Workforce Development. They sound like corporate buzz-speak. And it’s true that some companies only pay them lip service. But for the workplaces that understand, embrace, and implement them, they form the foundation of a strong, stable, and successful company.

    Jay Brown, CEO of Crown Castle, talks about how Crown’s focus on each of these have made it a coveted place to work and do business.

    In this episode, Jay shares:

    The three pillars of Crown’s culture—be real, be accountable, and be an owner—that set employees up to thrive and improve; Why culture isn’t just a one-time implementation—it’s an on-going aspiration; What to consider when merging cultures during an acquisition; The way diversity of thought improves decision making; How removing implicit bias in hiring makes Crown more diverse; The challenges of fully sharing a culture with contract workers; And how focusing on general skills and abilities during hiring rather than specific, trainable, job tasks helps bridge the talent shortage.

    Don’t miss out on learning how industry leaders are building their teams and their companies. Listen now and be sure to subscribe to future episodes.


    The New Rules of Employee Engagement With Rick Gallegos, CEO of Dale Carnegie Tampa Jan 17, 2020
    Show notes

    What does employee engagement really mean? Our guest this week, Rick Gallagos, CEO of Dale Carnegie Tampa Bay, describes it as “discretionary effort.” An engaged employee goes beyond the bare requirements of their job. Unfortunately for most companies, less than 1/3 of employees are engaged—that’s shockingly low!!!

    Which means around 70% of employees are on the disengaged spectrum. The merely disengaged do just their job, nothing more. The actively disengaged spread their dissatisfaction throughout your company. This costs you productivity and profits.

    Rick says the numbers are tough to move, but you CAN boost your employee engagement levels beyond the average of 30%.

    Here are just a few things we talked about:

    The 3 drivers of employee engagement (and the challenges leaders face implementing them); The 4 mistakes companies make when trying to boost engagement; The 1 simple thing leaders can start doing today; Behaviors leaders can look for to see if employees are disengaging; What employees can do if they feel disengagement creeping in; How large and small companies need to look at engagement differently; And the surprising age group that is typically the least engaged, and which can cost you the most.

    If you want to improve your employee engagement to retain your talent and boost your bottom line, you’ll want to listen to this episode as soon as possible. And be sure to subscribe so you never miss an episode!


    Building 5G: Inside the Mind of a Tower Climber With Kathy Gill Jan 03, 2020
    Show notes

    Have you heard that tower climbers will jump to a company for even the smallest increase in pay? It’s not necessarily true.

    What is true is companies are under a lot of pressure to get antennas installed. It’s also true that there’s a shortage of tower climbers to do the work. The industry is trying to fix the latter but, for the near future, the reality is not going to change.

    So, what can companies and climbers do? This week’s guest, Kathy Gill, Owner of Tower & Safety Instruction in Phoenix, AZ, has some insights. She trains directly with tower climbers and she knows what they care about and why they leave.

    In this episode, she shares:

    The biggest reason climbers change companies (it’s not for a tiny increase in pay). What makes a crew effective and what destroys it from within. The toll travel takes and what some climbers are doing about it. The small steps managers can take to help keep their crews intact. How management and climbers can work together to get their mindsets and goals aligned.

    Gill’s approach focuses on improving the reality that exists rather than feeling dissatisfied about the one that doesn’t. Listen now and be sure to subscribe to 5G Talent Talk.


    Talent is Ageless: Solving the 5G Workforce Shortage With Miranda Allen Dec 14, 2019
    Show notes

    Do you have a talent shortfall? Open spots that you just can’t fill?

    The workforce shortage and its impact on the race to 5G is a regular discussion topic in the industry.

    If you’re feeling the pain of too much work and not enough workers, maybe you’re missing (or dismissing) a large segment of the American workforce.

    In the next few years, 35% of our workforce will be 50 or older. And 8% of them—about 13 million workers—will be 65 or older.

    This week’s guest is Miranda Allen. She’s a nationally recognized expert on generational diversity. And she sits on the FCC’s BDAC Job Skills Working Group. She says companies hurt themselves by not engaging with this experienced workforce.

    Listen and learn as Miranda…

    Corrects the negative stereotypes of older workers with facts. For example, workers over 50 aren’t less productive. They have the highest level of engagement in their workforce. (And engagement increases productivity… and productivity increases your bottom line.)
    Advises mature workers how to revise and tailor their resumes to get through automated recruiting filters. And she suggests what companies should look at in their screening processes if they can’t fill positions.
    Discusses why companies need to include age in their Diversity Programs. Discrimination against workers over 40 doesn’t only hamper your profit potential, it’s illegal.

    Listen now! Be sure to subscribe to get future episodes and hear past programs!


    How Artificial Intelligence will Impact the Human Workforce Nov 21, 2019
    Show notes

    The fear that AI will take away a significant number of jobs is somewhat exaggerated, says Rana Gujral. Gujral is the CEO of Behavioral Signals and an expert on AI. Behavioral Signals creates software that introduces emotional intelligence into speech recognition technology.

    Gujral thinks of AI as comparable to major innovations from the past. They improved productivity and the overall economic ecosystem. They took what humans were doing and enhanced it. And, in many cases, they took on tasks humans didn’t really want to do. But, he agrees, some workers will be affected more than others—just as with earlier innovations.

    In this episode, Gujral explains the difference between AI and machine learning; shares his thoughts on the tasks AI will take on and what it’s already doing to help professionals; and discusses the responsibilities and mindsets people and companies can adopt to adjust to these coming technologies.

    Listen now for insights on AI and to hear what Behavioral Signals is doing to augment human-to-human interactions and improve human-to-machine interactions. Be sure to subscribe to future episodes.


    Spotlight on Culture: Tilson is on a Mission With Joshua Broder and Adria Horn Oct 16, 2019
    Show notes

    Every company has a culture, but not every company has a winning culture. One that attracts and keeps talent. With a workforce shortage throughout the wireless industry, though, many companies are wondering what they can do to improve theirs. Every few weeks, 5G Talent Talk will feature a company that has figured it out.

    Our first culture champion is Tilson Technology Management with guests Josh Broder, CEO, and Adria Horn, VP of Workforce. Broder says Tilson isn’t a hard place to work, despite working on tough and challenging projects. Tilson’s culture is internally and externally focused, which makes it very purposeful.

    Broder and Horn explain how Tilson fosters its values, creates psychological safety and communication paths for its team, and how they’ve evolved their thinking about retention and success for their employees. They discuss why it’s less expensive to invest in seemingly costly benefits. And they share the importance of not just saying a company is inclusive but of actually being inclusive.

    Listen now to discover ideas for how to build or improve the culture in your own company. Be sure to subscribe to future episodes.


    The Future of Work: Key Trends for the Next Decade with Alexandra Levit Oct 16, 2019
    Show notes

    Robots and AI are poised to make life a lot easier for us. But that reality is causing a lot of people to lose sleep. Workers will be displaced, industries will be disrupted, and our workplaces will be changing.

    Guest Alexandra Levit doesn’t lose sleep over this. (But other questions keep her awake…)

    Levit is a futurist—she looks at marketplace trends to forecast what has the most potential to cause disruptions. She is also a consultant and author of “Humanity Works: Merging Technologies and People for the Workforce of the Future.”

    In this episode, Levit shares a forecast of what the next decade looks like for workplaces, workforces, and careers as technologies expand. And she talks about the critical roles humans will continue to play, the importance of learning agility, and how to start small.

    Listen now to discover what we can expect by 2030 and what you can do now to prepare. Be sure to subscribe to future episodes.


    How to Attract, Retain and Engage the Millennial Workforce With Dr Kent Wessinger Oct 16, 2019
    Show notes

    By 2020—just a few short months away—millennials will make up over 50% of the workforce. If you don’t understand your company’s average millennial retention rate (not your overall retention rate), it could be costing you a lot.

    The average millennial stays in a job for only 16 months. At an average cost of $36,000 to replace a millennial employee, rehiring costs quickly add up. And these costs are usually not in anyone’s budget, so the losses come out of company growth, R&D, or profits.

    But not all millennials leave. In this podcast, Dr. Kent J. Wessinger, millennial researcher and author of Bridges Over Ladders: Secure growth and fortify profit with millennial employees, customers, and members, shares the single most important thing your company can do to help retain your millennial employees and the simple ways to do it. Listen now!


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