American Banker Podcast

Latest Episodes:

AARP's Jilenne Gunther has advice for banks on elder fraud Nov 19, 2024

Show notes

Elder financial exploitation has been a problem for banks for years, and it's getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim.

Southern Bancorp's answer to the home affordability crisis Nov 05, 2024

Show notes

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.

'Job satisfaction will go up': How generative AI is changing work Oct 22, 2024

Show notes

The technology will take on routine, dull work, says Alenka Grealish, principal analyst at Celent.

How banks' use of generative AI has evolved over the past year Oct 08, 2024

Show notes

Financial institutions have dramatically increased their investment and trust in large language models since 2023. Kartik Ramakrishnan, Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.

Upstart's CEO Dave Girouard explains brighter outlook for rest of 2024 Sep 24, 2024

Show notes

Advances in the company's AI-based lending models have made them better at predicting risk, which has led to growth, he says.

'These models will always hallucinate': Seth Dobrin on LLMsDek Sep 10, 2024

Show notes

Dobrin, founder of advisory firm Qantm AI and former global chief AI officer at IBM, warns that popular generative AI models were trained on the whole of the internet and hallucinate at an unacceptable rate.

'Fraud is pervasive throughout the entire industry': Crypto insider Aug 13, 2024

Show notes

Jake Donoghue, author of the book Crypto Confidential, shares some of the worst practices he saw as a founder of a cryptocurrency company.

Some banks are making a Faustian bargain with fintechs: Karen Petrou Jul 30, 2024

Show notes

Karen Petrou, the managing partner at Federal Financial Analytics and a long-time observer of banking and regulation, says banks need to do far more due diligence on potential fintech partners and exert more control over these relationships.

What military members need from their banks Jul 16, 2024

Show notes

Two veterans and executives at Armed Forces Bank – Tom McLean and Jodi Vickery – share the challenges they see their customers face and new products the bank has rolled out this year to better serve them.

Regulators are wise to be more careful' after Chevron ruling Jul 02, 2024

Show notes

Gene Scalia, the banking lobby's lawyer on retainer for a potential challenge to Washington's capital reform effort, discusses the state of administrative law after the overturning of a key legal precedent.

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