American Banker Podcast

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Breaking Banks: Innovate Finance Global Summit 2017 Apr 17, 2017

Show notes

At last week's conference in London, host Brett King took time away from speaking and judging startup pitches to talk to some of the main presenters, including Ruth Wandhöfer, Citi's global head of regulatory and market strategy.

Why women in finance are punished more harshly for misconduct Apr 11, 2017

Show notes

Researchers studied misconduct data for all 1.2 million financial advisers registered in the U.S. from 2005 to 2015 and found that, following an incidence of wrongdoing, female advisers are 20% more likely to lose their jobs and 30% less likely to land new jobs compared to male advisers. Women face harsher punishment despite engaging in less costly misconduct and despite a lower propensity towards repeat offenses. Mark Egan, assistant professor of finance at the University of Minnesota, explains the double standard to Penny Crosman, editor at large of American Banker, and Bonnie McGeer, executive editor of American Banker Magazine.

Breaking Banks: Banking reimagined as a fintech hub Apr 07, 2017

Show notes

Starling Bank in the U.K. is building from scratch. Unlike other neobanks, Starling sees its future as a hub of financial products, not necessarily the generator of every product. CEO Anne Boden explains.

Wells Fargo's Mary Mack on driving culture change Apr 04, 2017

Show notes

Mary Mack, a senior vice president at Wells Fargo, took over the retail banking business last year, shortly before the company was fined $185 million for opening 2 million unauthorized accounts for customers on her predecessor's watch. Mack's challenge is to rebuild consumer trust and transform the retail branch network's culture from a sales-oriented to a service-driven one. On March 23, she gave a progress report on her mission at American Banker's Retail Banking 2017 conference in Miami, discussing how employees reacted to its new incentive pay plan, why the bank stopped calling its branches "stores," how it now prevents salespeople from impersonating customers, and more.

Breaking Banks: Real disruption vs. 'management by bestseller' Apr 04, 2017

Show notes

Derek Corcoran of Avoka discusses how banks have embraced digital marketing but still struggle with digital sales. Author Randy Pennington talks about building corporate cultures that adapt and foster innovation.

Do banks have a real shot at regulatory relief? Mar 28, 2017

Show notes

Richard Hunt, the head of the Consumer Bankers Association, sits down with Rob Blackwell, American Banker's Washington Bureau Chief, to talk reg reform, the chances for a rollback of the Durbin amendment and more.

Data wars, financial stress and faster payments Mar 24, 2017

Show notes

This week, Breaking Banks' Brett King talks to Rachel Schneider, senior vice president of Center of Financial Services Innovation, about her new book "The Financial Diaries: How American Families Cope in a World of Uncertainty" and on potential solutions to income volatility problems. The book is based on the U.S. Financial Diaries study, which follows the lives of more than 200 low- and middle income-families over the course of the year.

Also: Travis Dulaney, chief executive of Push Payments, talks instant payments; Mary Wisniewski of American Banker discusses the week's news, including the OCC's fintech charter, data aggregation battles and alternative data.

What you don't know about blockchain can hurt you Mar 21, 2017

Show notes

Banks are underestimating the amount of work and education needed for blockchain technology to be adopted throughout the industry, says Steven Ehrlich, lead associate within emerging technologies at Spitzberg Partners, a New York City consulting firm.

Breaking Banks: There's innovation, and then there's innovation theater Mar 17, 2017

Show notes

It is easy for banks and fintechs who know that they need to innovate to get caught up in what looks innovative, or what sounds innovative, but ends up being more for show than for dough. To avoid the pitfalls, and help everyone invest in true innovation that can enhance customer experience and truly add value, we are talking about Innovation Theater- how to avoid it and find implement true innovation. Ron Shevlin guest hosts, with guests Nick White from Monotise, and Marc Hochstein and Penny Crosman from American Banker. Also Gaia Fasso joins to talk about the Anthemis Fellowship

Innovations in Lending at LendIt2017 Mar 10, 2017

Show notes

This week, Brett and Breaking Banks were onstage with Antony Jenkins, CEO of 10x Future Technologies at the LendIt conference in NY! While we were at the conference, we decided to talk to some others that were making new waves in the lending space. We talked to Brock Blake, CEO of Lendio about their new "franchising" model to expand their reach in the US. We caught up with Christoph Reiche, CEO of iwoca about the affects of Brexit on the lending space for small business through the EU, and what kinds of data are proving useful to create new lending models. We chatted about the ideas of debt rehabilitation with Ohad Samet, from TrueAccord, and how machine learning and AI can help people fix their credit situations. Of course we talked with Peter Renton, who created the conference, and we wrap up by catching up with John Owens and Emmanuel Daniel! It was a full day at a great event! We want to thank the LendIt conference, Metro Multimedia, and all our guests!

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