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    Business

    Allyship in Action

    I left Corporate America because the workplace culture sucked.

    That realization was my personal pivot point, and it’s the entire driving force behind my podcast, Allyship in Action.

    Inclusive workplace culture doesn’t happen by accident. It is built through intentional, consistent choices. In every episode of Allyship in Action, my goal is simple. My goal is to cut through the noise, skip the performative shiny stuff, and deliver real, practical tools that turn good intentions into sustainable workplace culture change.

    Here is the core summary of what Allyship in Action is all about, and how all leaders can be better allies.

    From Performative Statements to Everyday Practice

    We’ve all seen standard corporate declarations like posting a statement on social media or making a grand pledge. While public support isn’t inherently bad, true allyship begins when the cameras are off. Allyship isn’t a badge you wear or a title you give yourself. Allyship is a verb. It requires continuous learning, unlearning, and showing up even when things get messy or uncomfortable.

    In our conversations with workplace culture experts, we repeatedly unpack how real allies move from passive empathy to proactive intervention. That means noticing who gets interrupted in meetings, recognizing whose ideas are credited, and ensuring that opportunities are distributed equitably across the entire team.

    Rewiring Workplace Culture for True Inclusion

    A healthy workplace culture isn’t created by ping-pong tables or free snacks. Inclusive workplace cultures are built on psychological safety, fairness, and trust. For genuine inclusion to take root, organizations must audit the subtle systems that drive daily behavior. How are your meetings structured? How are performance reviews conducted? Who holds the informal power, and how is feedback delivered?

    On the podcast, we showcase practical tactics—like rotating an Inclusion Booster role during weekly staff meetings to monitor airtime and ensure introverted or underrepresented voices are heard. When you design everyday workflows with inclusion in mind, you stop relying on heroic individual acts and start embedding equity into the DNA of your organization.

    Protecting the Pipeline and How Inclusion Drives Talent Retention

    There is both a deep human case and a rock-solid business case for DEI. In today’s shifting marketplace, talent retention is one of the single biggest operational challenges leaders face. High performers, especially women, racially diverse team members, neurodivergent colleagues, and Gen Z workers, simply will not stay where they have to mask their true selves or fight uphill against systemic microaggressions.

    When employees feel seen, heard, and valued for their unique lived experiences, engagement skyrockets, innovation thrives, and turnover drops. Protecting your talent pipeline isn’t about complex retention gimmicks; it’s about fostering an environment where people know, without a shadow of a doubt, that they belong.

    Engaging People with Power

    One of our biggest research insights is that inclusion work stalls when it remains isolated in ERGs or HR departments. Without people in positions of power actively engaged as allies, systemic progress hits a ceiling. Powerful leaders often stay on the sidelines out of a fear of making a mistake or saying the wrong thing.

    Allyship in Action serves as a compassionate, pushback-proof invitation for leaders to step up. Allyship isn’t about having all the answers or acting like a superhero. It’s about having the humility to say, “I don’t know, but I’m here to listen, learn, and leverage my influence to help.”

    Allyship is a Continuous Journey

    Allyship is progress over perfection. It’s a practice. We are all works in progress. If we want better workplaces, we have to stay curious, challenge our own blind spots, and commit to taking small, consistent micro-actions every single day.

    When we do allyship well, we don’t just change our teams, we also redefine what it means to lead for all.

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    Latest Episodes:
    336: Navigating Change in the Allyship Journey with Jennifer Brown Mar 15, 2026
    Show notes

    Jennifer Brown is back to unpack her new book, The Shape of Change, the journey through allyship and change. Together, we discuss:

    How change can feel like being in a dark hallway and trying to find the path forward in uncertain times

    What inclusive leadership looks like when we are called to be brave in unprecedented times

    The tools to build resilience to shape the changes necessary to our important work

    Follow Jennifer and get her book at https://jenniferbrownspeaks.com/


    335: Leading Without Hallways, Building Culture with Teresa Johnson Mar 08, 2026
    Show notes

    Culture isn't just a poster on the wall. Culture is the heartbeat of a thriving business. This interview with Teresa Johnson, CEO of Color Me Mine, explores the incredible journey from being a single mom to purchasing a pottery studio on a credit card, leading a franchise empire of over 150 locations. Teresa shares her secret sauce for scaling businesses through intentional culture and the unique challenges of leading remote teams across the country.

    Key Takeaways

    Leading Without Hallways: Building culture in a remote or franchised environment requires a new leadership skillset. Teresa emphasizes the importance of micro-moments—small, intentional interactions—over corporate slogans to ensure every team member feels they belong and understands what winning looks like.

    The Power of Clarity & Belonging: Effective culture is built on three pillars: Clarity (teaching people how to make decisions rather than just giving them tasks), Belonging (creating psychological safety), and Growth (investing in a skill path for employees).

    Empathy as a Business Outcome: Contrary to the soft skill stereotype, Teresa argues that empathy and psychological safety are direct drivers of financial impact and talent retention. Leaders who care about the organization must show they care about the people, as a business cannot exist without them.

    Follow Teresa's work at https://www.colormemine.com/.


    334: Men at Work with Jennifer McCollum Mar 01, 2026
    Show notes

    In this episode, Julie Kratz welcomes Jennifer McCollum, President and CEO of Catalyst, a global nonprofit focused on workplace equity. They discuss the critical role of men in gender partnership and the release of Jennifer's book, Men at Work. The conversation delves into the systemic challenges women face, the data supporting inclusive leadership, and how men can transition from passive support to active, mutually accountable leadership.

    Key Takeaways

    Mutual Accountability Over Passive Support: The concept of "men as allies" has evolved into gender partnership, emphasizing that progress requires men and women working together with mutual accountability.

    The "Man Box" Barriers: Many men want to support equity but are hindered by ignorance (unawareness of the issues), apathy (viewing it as an HR problem), or fear (of disrupting the status quo or personal job loss).

    The Business Case for Inclusion: Inclusion isn't just a social goal; it's a performance driver. Data shows that inclusive cultures lead to a 49% increase in team problem-solving, 18% better innovation, and a 58% higher likelihood of improving company reputation.

    As Jennifer says, "We need healthy men driving healthy organizations, and we need women partnering with men and men partnering with women to do that."

    Follow Jennifer's work and research at https://www.catalyst.org/.


    333: How Capacity Erosion Is Redefining Leadership in 2026 with Kathryn Landis Feb 22, 2026
    Show notes

    In this episode of Allyship in Action, Julie Kratz is joined by HBR writer, executive and team coach, Kathryn Landis, to explore capacity erosion—the gradual depletion of energy and focus facing today's leaders. In an era of constant change and cognitive overload, Landis shares how leaders can reclaim their impact by shifting from micromanagement to intentional empowerment and strategic reflection.

    Key Takeaways
    • Focus on Your "$100 Activities": Leaders often gravitate toward low-impact tasks for a quick sense of productivity. Reclaiming capacity requires identifying the high-level strategic work that only you can do.

      "Get really clear on what's the work that only you can do... what you actually could be focusing on that's going to move the needle the most is perhaps working with your cross-functional colleagues, the other members of the C-suite, to strengthen those ties." — Kathryn Landis

    • Empower Your Team Through Clarity: High-performing teams thrive on a clear purpose and defined decision rights. To reduce your own workload, ensure your team understands exactly what they own and what success looks like.

      "Do people have a clear purpose? Do people know why they're a team? Most people know what their job description is... but I was leading an off-site last week; they didn't know what their team goals were. They don't know what success looks like." — Kathryn Landis

    • Prioritize the "Lamp Post" for Reflection: Intentional reflection is a non-negotiable for effective leadership. Creating a dedicated space to process information—even just by talking to a metaphorical lamp post—can provide significant mental clarity.

      "If someone would go and speak to a lamp post for an hour every day at the same time, they'd get 60% of the benefit of coaching... just creating the space and time to be intentional about where you're spending your time, reflecting on what you're doing." — Kathryn Landis

      Connect with Kathryn and take her free team assessment here: https://kathryn-landis.kit.com/3dcf1c4440


    332: The Future of Employee Resource Groups (ERGs) with Alyssa Dver Feb 15, 2026
    Show notes

    Alyssa Dver, founder of the ERG Leadership Alliance, joins us this week to highlight the critical shift toward structured governance and the use of hard metrics to demonstrate how these groups drive corporate engagement and long-term business impact.

    My Key Takeaways:

    Governance is the future of ERGs: Alyssa emphasizes the shift from informal groups to structured organizations with clear governance and professional development paths for leaders.

    Measurement is mandatory: To gain executive buy-in and sustainability, ERG leaders must track metrics ranging from membership growth and event participation to high-level retention and engagement data.

    Allyship is a strategic bridge: Modern ERGs are moving away from exclusive "safe spaces" toward inclusive "brave spaces" where allies are formally invited to lead, learn, and advocate alongside marginalized groups.

    My Fave Quotes:

    "Got to have governance. Not because you want to control people, but because you want to have equity. And equity means budgeting is fair; the way that people apply and run these has to be fair."

    "It's a professional development leadership pipeline. So if you're starting to see these group leaders getting hired into better jobs, getting promoted, that's also a really good metric." "Employees involved in healthy ERGs typically show 10% to 15% higher engagement levels than those who are not."

    "There are currently at least 500 million people participating in ERGs around the world, and 95% of companies continue to offer and support ERGs because of their proven impact on organizational health."

    Follow Alyssa's work and research at https://www.ergleadershipalliance.com/


    331: How to Nurture Workplace Culture as a Living Ecosystem with Abi Adamson Feb 08, 2026
    Show notes

    In this episode, Julie Kratz discusses global workplace culture strategies with Abi Adamson, founder of the Culture Partnership and a LinkedIn Top Voice. Abi introduces her "SERN" framework—Soil, Exposure, Roots, and Nutrients—as a way for leaders to move beyond performative DE&I and begin gardening their organizations for sustainable growth.

    Three Key Takeaways

    Cultivate Your Culture Like a Living Ecosystem. Instead of treating culture like a static construction project with a fixed end date, leaders should act as gardeners who constantly tend to the environment. "Organizations still treat culture like a construction project instead of what it is. That is why I call workplace culture a living ecosystem."

    Build Psychological Safety to Uncover the Truth. A healthy culture requires an environment where employees can be honest with leadership about what isn't working without fear of retaliation. "When you're able to have an organization that's built on psychological safety... everything else will follow."

    Reframe Resistance as a Sign of Progress. Friction and pushback are natural responses to major social or organizational changes; history shows that these moments often precede a shift in the right direction. "History has always taught us: whenever big changes happen, there's always resistance... to get to a good place, you do need to go through a bit of a gauntlet."

    Follow Abi at https://www.abiadamson.com/


    330: Beyond DEI, Fixing Workplace Fairness with the FAIR Framework with Lily Zheng Feb 01, 2026
    Show notes

    Lily Zheng is a no-nonsense DEI strategist and best-selling author of DEI Deconstructed and Fixing Fairness. They discuss the limitations of traditional Diversity, Equity, and Inclusion (DEI) initiatives and introduce Lily's FAIR framework: Fairness, Access, Inclusion, and Representation. Lily challenges the industry's reliance on "one-and-done" training and advocates for a 90/10 split—prioritizing system-level changes over individual interventions. This conversation is a masterclass for leaders who want to move beyond performative buzzwords to create workplaces that truly work for everyone.

    Key Takeaways
    • Evolving DEI to FAIR: Lily proposes replacing the broad, often misunderstood terms of DEI with the FAIR framework. This model focuses on whether everyone is set up for success, free from discrimination (Fairness), whether environments allow full participation (Access), if people feel respected and safe (Inclusion), and if employees truly trust their leaders (Representation).

    • The 90/10 Systems: First Approach: Real change happens when organizations spend 90% of their effort on changing systems (incentives, hiring processes, and transparency) and only 10% on individual training. Training alone rarely solves systemic issues and can often lead to the "Cobra Effect," where poorly designed incentives actually make problems worse.

    • Representation is About Trust, Not Tokens: True representation isn't just a "check-the-box" exercise of hiring diverse faces. It is achieved only when people from all social groups

    Memorable Quotes from Lily Zheng

    "Rebranding DEI as FAIR will not save us. But reimagining how we conceptualize and execute what we used to call DEI just might."

    "If you had $10,000 to invest... I'd invest maybe $100 into training. But everything else is going into creating that system, to creating the incentives, to creating the culture."

    "We have to stop [teaching people how to jump over gaps]... we got to point at the missing stair and go, 'Why is there no stair there? We have to put a stair there.'"

    Follow Lily Zheng at lilyzheng.co and get their book at https://www.lilyzheng.co/authorship


    329: How to Use Validation to Revolutionize Your Relationships and Leadership Influence with Dr. Caroline Fleck Jan 25, 2026
    Show notes

    In this episode, I'm sitting down with the incredible Dr. Caroline Fleck, clinical psychologist and author of the transformative new book, Validation. We often talk about allyship as a series of seemingly small, intentional actions, and some of the most profound work happens in the small, everyday moments of how we see and hear one another.

    Dr. Fleck joins me to pull back the curtain on validation—a skill that is frequently misunderstood but serves as a fundamental prerequisite for belonging and true connection. We dive into her "Validation Ladder" and explore how these techniques can revolutionize not just our corporate cultures, but our personal relationships and how we show up for ourselves.

    3 Key Takeaways from Our Conversation:
    • Validation is Not Agreement or Praise: One of the biggest hurdles to being a good ally is the fear that validating a perspective means you agree with it. Dr. Fleck clarifies that validation is about acknowledging the truth in someone's experience—showing them you're there, you get it, and you care—without needing to agree with their logic or offer a "good job."

    • The "Validation Ladder" Framework: Effective validation is a tiered process. It starts at base camp with mindfulness (being fully present), moves through understanding (equalizing and contextualizing why someone feels the way they do), and reaches the top at empathy (authentically emoting and taking supportive action).

    • The Power of Self-Validation: Especially for marginalized groups who have been conditioned to "cover" or minimize their feelings to fit in, practicing self-validation is an essential act of reclamation. Using these tools introspectively allows us to honor our own experiences as valid, which is the first step toward showing up as a confident, authentic leader.

    Follow Dr. Caroline Fleck and get her book at https://drcarolinefleck.com/.


    328: How Equality Wins, the New Vision for Inclusion with David Glasgow and Kenji Yoshino Jan 18, 2026
    Show notes

    This week, I welcome David Glasgow and Kenji Yoshino, co-authors of the new book How Equality Wins: A New Vision for an Inclusive America. As leaders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law, David and Kenji discuss the legal and political landscape of Diversity, Equity, and Inclusion (DEI) following the 2023 Supreme Court decision on affirmative action. They provide a practical roadmap for leaders to advance equality while navigating legal risks and political backlash.

    My Key Takeaways
    • The "Three Ps" of Legal Risk: A DEI program is generally only legally risky if it involves a Preference for a Protected group about a Palpable benefit. If any one of these elements is missing—such as a program that removes bias for everyone rather than creating a preference—it is likely legally permissible.

    • Leveling vs. Lifting: While "lifting" strategies (like identity-based mentorship) are becoming more legally vulnerable, "leveling" strategies offer a safer and often more effective path. Leveling focuses on systemic changes, such as debiasing performance reviews and implementing objective hiring criteria, which benefit all employees while advancing equity.

    • The Importance of Supporting Dissent: Effective DEI work requires creating psychological safety where dissenting views can be heard. Suppressing disagreement leads to "preference falsification," where people appear to agree but harbor quiet resentment. Engaging with counter-arguments ultimately builds stronger, more resilient support for inclusion.

    Follow David and Kenji at https://www.law.nyu.edu/centers/belonging and pre-order their new book at https://www.simonandschuster.com/books/How-Equality-Wins/Kenji-Yoshino/9781668216750.


    327: Leadership Lessons from the Pitch with Ciaran McArdle Jan 11, 2026
    Show notes

    In this episode, Ciaran McArdle, CEO of XL Sports World and author of The Soccer of Success, joins Julie Kratz to discuss how the principles of the "beautiful game" can be used to transform corporate leadership.

    McArdle shares three key strategies for high-performance leadership, drawing parallels between the soccer pitch and the professional workplace:

    1. Tailored Leadership: Meet Team Members Where They Are

    Effective leadership requires a nuanced approach, much like a soccer captain managing a diverse squad.

    • Individualized Communication: McArdle notes that while one teammate may need direct, vocal feedback to improve performance, another might require a quieter, more supportive "arm around the shoulder".

    • Psychological Insight: Leaders must understand the unique psyche of each team member to determine the best way to motivate them and demand their best.

    2. The "White Line" Concept: Establish Clear Boundaries

    In soccer, crossing the white line onto the pitch signifies a complete shift in intensity and mindset.

    • Performance Intensity: While on the "field" (the workplace), teams should maintain high focus and be willing to ask tough questions to drive results.

    • Switching Off: Equally important is crossing back over that line. McArdle emphasizes that once work is done, leaders must normalize stepping away and focusing on recovery to avoid burnout.

    3. The 90-Minute Mindset: Protect Deep Work

    McArdle introduces a "90-minute mindset" for productivity, mirroring the length of a standard soccer match.

    • Distraction-Free Focus: He advocates for scheduling 90 minutes of uninterrupted work—phone on airplane mode and emails closed—to tackle high-impact goals.

    • The "Hattrick of Success": This focus is part of a larger cycle: Plan, Perform, and Recover/Review. Consistent execution in this format allows teams to perform at elite levels without sacrificing long-term mental health.

    Follow Ciaran McArdle at https://soccerofsuccess.com/.


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