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    Business

    Airlines Confidential Podcast

    Hosted by Scott McCartney, Fmr. Travel Editor/”Middle Seat” Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q’s. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.

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    Latest Episodes:
    022 - An Industry in Crisis Mar 18, 2020
    Show notes

    This week: A global crisis for the airline industry; Fuel hedging; A passenger behaving *very* badly; and this week's complaint in "Fine? or Whine?"


    021 - CEO Thought Process Mar 11, 2020
    Show notes

    This Week: How some airline CEO's are thinking about the current challenges in the industry, including the effects of Coronavirus; One passenger behaving very badly; This week's complaint- Fine? or Whine?


    020 - It's in the Bag Mar 04, 2020
    Show notes

    This week: How big should your under-seat bag be allowed to be? JetBlue makes a change in their refund policy; and this week's complaint from a listener in Hawaii about Alaska Air..Is it fine? or just a whine?


    019 - More Coronavirus Effects Feb 26, 2020
    Show notes

    This Week: An airline is going out of business but you might not even notice; More on the effects of the Coronavirus on travel; another installment of Passengers Behaving Badly; and this week's passenger complaint-is it fine? or is it a whine?


    018 - Your Space on a Plane Feb 19, 2020
    Show notes

    This week: Reclining in your seat-what space is really yours? Alaska Airlines joins Oneworld; Why does Delta seem so good? New segment: passengers behaving badly!


    017 - American Employees Compensation Feb 12, 2020
    Show notes

    #017 This week: Are American Airlines employees getting too good a deal in the new compensation agreement? Get ready for America's exciting new start-up airline - can it succeed? and in this week's "Fine or Whine" customer complaint segment Ben and Seth seem to be in complete agreement.


    016 - Coronavirus Affects on Travel Feb 05, 2020
    Show notes

    016: This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in "Fine or Whine" a customer complaint about her gift card not being valid.


    015 - When Support Animals Fly Jan 29, 2020
    Show notes

    This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining the black box following an incident? How much profit does an airline make from each flight? "Fine or Whine?" listener complaint segment: How come there's no window next to my window seat?


    014 - Boing Aircraft Branding Jan 22, 2020
    Show notes

    This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question...When does it make sense for you to purchase frequent flyer miles?


    013 - Airline Financial Stability Jan 15, 2020
    Show notes

    This Week: Tips on what to look for if an airline might be going out of business; Will the Iran situation affect air travel? How do airlines decide which flights to cancel? Customer Complaint: Did the credit card holder deserve to get charged for bags? Find out in "Fine or Whine".


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