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    Technology

    Agile Mentors Podcast from Mountain Goat Software

    Mountain Goat Software’s Agile Mentors Podcast is for agilists of all levels. Whether you’re new to agile and Scrum or have years of experience, listen in to find answers to your questions and new ways to succeed with agile.

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    Copyright: © 2023 Mountain Goat Software

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    Latest Episodes:
    #78 A Year in Review: The Best Moments and Insights of 2023 Dec 13, 2023
    Show notes

    Embark on a captivating journey through the Agile Mentors Podcast in 2023 with Brian Milner. Explore a spectrum of Agile topics, from Scrum Master challenges to leadership insights. Join Brian for insightful summaries, memorable moments, and a walk through the rich tapestry of Agile wisdom on the show. Overview In this episode of the Agile Mentors Podcast, Brian embarks on a retrospective journey through the standout moments of the podcast in 2023. Explore carefully curated episodes, offering solutions to the common challenges and then delving into the world of Agile beyond software development. Listen in as Brian shares insightful summaries featuring memorable moments and a diverse landscape of Agile wisdom shared by his esteemed guests. Categorized into topics like Scrum Masters, Product Owners, Developers, Agile’s use beyond software, general career advice, and leadership and coaching, this retrospective is a treasure trove of practical advice, actionable insights, and real-world experiences. Tune in for an inspiring tour through the rich tapestry of the Agile Mentors Podcast 2023 episodes. Listen Now to Discover: [01:16] - Brian introduces the episode and invites listeners to join him in a retrospective of the year's episodes, highlighting ones that may have been missed or are hidden gems worth revisiting, which he will group by listener preferences and areas of interest.[02:39] - For Scrum Masters: Brian begins discussing the first episodes tailored for Scrum Masters, kicking things off with #47, "Exploring Lean Thinking and Agile Development," featuring guest Bob Payne, who shares insights into lean thinking, a foundational principle in agile development. Brian recommends this episode for Scrum Masters aiming to enhance their understanding of Agile's fundamentals.[03:34] - Episode #52, "The Birth of Agile: How 17 Adventurous Techies Changed the World," features Agile icon Mr. Jim Highsmith, one of the authors of the Agile Manifesto. Jim provides a glimpse into the past and offers insights into the future of Agile.[04:06] - Episode #59, "Revising the Scrum Guide," features Don McGreal, who played a key role in the guide's revision, shedding light on the thinking behind the revisions.[05:31] - In Episode #62, "Effective Sprint Goals," Maarten Dalmijn delves into effective crafting techniques and the finer details of achieving success with Sprint Goals.[06:12] - In Episode #69, "Should Scrum Masters Be Technical with Allison Pollard," Allison and Brian explore the question of whether Scrum Masters should possess technical skills. If you grapple with how technical a Scrum Master should be, this episode provides valuable insights and perspectives.[06:51] - In Episode #39, Mike Cohn, an authority on user stories, shares valuable insights into the art of crafting effective user stories.[07:15] - In Episode #65 with Randy Hale titled "Unlocking Lean Portfolio Management," Brian and Randy explore the concept of moving beyond a single-team focus as a product owner, delving into the realm of lean portfolio management building upon insights shared by Bob in episode #47.[07:50] - For Product Owners: Must listen bonus from last year, Episode #22, with Roman Pichler, who shares his insights on "How to Create Helpful Product Roadmaps," addressing challenges commonly faced by product owners in dealing with the nuanced aspects of their role. The episode covers strategies to avoid pitfalls, especially the dangers of rigidly locking into scope and schedule timelines.[08:54] - For Developers: Episode #33, "Mob Programming with Woody Zuill," introduces developers to the transformative practice of mob programming. Woody Zuill, a pioneer in this way of working, shares insights and a practical and thoughtful approach that makes it worth exploring.[10:00] - In Episode #48, Brian hosts a unique episode featuring the renowned Lisa Crispin and Janet Gregory, experts in Agile testing, in a show called "Holistic Agile Testing." This episode is particularly recommended for developers specializing in testing or involved in testing within a Scrum team.[11:00] - In Episode #54, "Unlocking Agile's Power in the World of Data Science," Brian and Lance Dacy explore the intersection of Agile methodologies and data science. The popularity of this episode prompted a sequel, Episode #63, on the fusion of Agile and data science.[11:58] - In the final developer-focused episode, Carlos Nunez joins Brian to delve into the world of DevOps. Carlos, a speaker at Agile 2023, shares insights on the significance of DevOps in today's Agile landscape, emphasizing DevOps as a means of empowerment rather than gatekeeping.[12:38] - Agile Outside of Software: Episode #32 with Cort Sharp focuses on Scrum in High School Sports—specifically high school swimming. Cort shares his experience applying Scrum principles to create practice schedules and routines for the swim team he coaches, providing valuable insights for those interested in using Agile beyond the software realm.[13:24] - In #38: "Using Agile for Social and Societal Transformation with Kubair Shirazee," Kubair walks listeners through how his nonprofit employs Agile methodologies to empower micro-entrepreneurs in developing countries. The episode highlights success stories, such as a barber's journey from a rented spot to owning a professional store, demonstrating Agile's transformative impact beyond the tech industry.[14:40] - Episode #45 with Scott Dunn explores "Overcoming Agile Challenges in Regulatory Environments." This crucial topic addresses the unique challenges faced in tightly regulated sectors like government, legal, and medical professions, offering a compelling dialogue on navigating regulatory hurdles within an agile framework.[16:00] - Episode #64 features John Grant discussing "How Agile Methodologies Reshape Legal Practices." This episode reveals the transformative impact of Agile in the legal profession and offers a unique perspective on Agile as a philosophy rather than just a practice, illustrating its broader applicability beyond the software realm.[17:00] - Today's episode is brought to you by Mountain Goat Software's Certified Scrum Product Owner (CSPO) course. This is a two-day training course taught by one of our certified Scrum trainers that teaches you how to use the product backlog as a tool for project success and how to respond to changes in business conditions by restructuring the product backlog. For the schedule, visit the Mountain Goat Training Schedule.[17:27] - General Career Advice: #34: "I'm Trained, Now What? with Julie Chickering" addresses the post-training phase for Scrum Masters and Product Owners. Julie shares insights on taking the next steps, implementing knowledge, and finding opportunities to build a resume in Agile roles.[18:29] - In #40: "Is it Time to Go Out on Your Own? Tips and Insights with Chris Li" Brian and Chris Li discuss considerations for those at later stages of their careers contemplating the transition to independent consulting. If you're pondering whether it's time to establish your consultancy, this episode provides valuable insights and considerations to guide your decision-making process.[19:00] - In #42: "The Importance of Self-Mastery with Bob Galen," Bob emphasizes the value of constant learning, even after years of experience, highlighting the importance of staying open to new discoveries and others' experiences. This episode serves as a compelling guide for personal growth and continuous improvement.[20:28] - Episode #46 with Christina Ambers: In this episode, Christina shares insights on "How to Assess Company Culture Before Accepting a Job Offer." As the year closes and people consider new job opportunities, Christina guides listeners through the crucial step of evaluating company culture and the importance of understanding if a company truly embraces Agile values or merely pays lip service to them.[21:14] - Episode #50 celebrated the milestone of the 50th episode. Lance Dacy was on the show to discuss "Choosing Your Path: Exploring the Roles of Scrum Master and Product Owner." The episode offers guidance for individuals at crossroads, helping them decide between Scrum Master and Product Owner roles. It serves as a valuable resource for those navigating career decisions in the Agile landscape.[22:13] - Leadership and Coaching: In the Leadership and Coaching category, Episode #37 features Brad Swanson discussing "Servant Leadership, Not Spineless Leadership." Brad dispels misconceptions and offers valuable insights into the essence of servant leadership, making it a compelling resource for those interested in effective leadership approaches.[23:28] - In Episode 41, Karim Harbott explores "Cultural Transformations in Organizations." The episode delves into the challenges of changing organizational culture, emphasizing the time and effort required beyond implementing specific practices.[24:00] - In "#44: Transformations Take People with Anu Smalley", Anu highlights the often-overlooked aspect of involving people in organizational transformations, shedding light on the human dynamics that can either support or hinder the process.[24:35] - In Episode #53, "Debunking Myths in Agile Coaching with Lucy O'Keefe," we tackle the common myths surrounding Agile coaching and provide insights on unlocking excellence in Agile coaching practices.[25:01] - Episode #66 is a solo episode where Brian shares his insights into navigating team conflicts, laying the foundation for understanding and mastering the essential skill of conflict navigation.[26:00] - In Episode #68, Brian hosts Mike Hall for a discussion of "The Pros and Cons and Real-World Applications of SAFe." Whether you're new to SAFe or deeply involved, Mike's expertise provides valuable perspectives and tips for navigating this framework.[26:42] - In Episode #70, Mike Cohn joins Brian to explore "The Role of a Leader in Agile." Here, Mike shares valuable insights based on his extensive experience, offering sound advice and perspective on the crucial role of leaders in self-organizing teams.[28:10] - Brian encourages listeners, especially newcomers, to explore relevant episodes based on their roles, with the goal being to offer practical advice and solutions on specific issues rather than lengthy discussions. All episodes are available in the show notes for convenient access.[29:33] - Brian expresses gratitude to listeners for the past year, reflecting on the unique nature of podcasting and letting listeners know he cherishes the encouragement and connections made, especially at events like Agile 2023.[31:00] - What do you want to hear in 2024? What are some of the hot-button topics that haven’t been covered on the show or guests you want to hear from? Send Brian an email with your ideas.[32:28] - And don’t forget to share and subscribe to the Agile Mentors Podcast on Apple Podcasts so you never miss an episode.[33:00] - We also have our Agile Mentors Community, where we have discussions about every podcast[33:24] - Wishing you a Happy Holiday Season! We'll see you early again in 2024. References and resources mentioned in the show: #47: Exploring Lean Thinking in Agile Development with Bob Payne#52: The Birth of Agile: How 17 Adventurous Techies Changed the World with Jim Highsmith#59: Revising the Scrum Guide with Don McGreal#62: Effective Sprint Goals with Maarten Dalmijn#69: Should Scrum Masters Be Technical with Allison Pollard#39: The Art of Writing User Stories with Mike Cohn#65: Unlocking Lean Portfolio Management with Randy Hale#22: How to Create Helpful Product Roadmaps with Roman Pichler#33 Mob Programming with Woody Zuill#48: Holistic Agile Testing with Lisa Crispin and Janet Gregory#54 Unlocking Agile's Power in the World of Data Science#63: The Interplay Between Data Science and Agile with Lance Dacy#71: The World of DevOps with Carlos Nunez#32: Scrum in High School Sports with Cort Sharp#38: Using Agile for Social and Societal Transformation with Kubair Shirazee#45: Overcoming the Challenges of Agile in Regulatory Environments with Scott Dunn#64: How Agile Methodologies are Reshaping Legal Practices with John Grant#34: I'm Trained, Now What? with Julie Chickering#40: Is it Time to Go Out on Your Own? Tips and Insights with Chris Li#42: The Importance of Self-Mastery with Bob Galen#46: How to Assess Company Culture Before Accepting a Job Offer with Christina Ambers#50: Choosing Your Path: Exploring the Roles of Scrum Master and Product Owner with Lance Dacy#37: Servant Leadership, Not Spineless Leadership with Brad Swanson#41: Cultural Transformation in Organizations with Karim Harbott#53: Agile Coaching: Debunking Myths and Unlocking Excellence with Lucy O'Keefe#66: Successful Strategies for Navigating Team Conflicts#68: The Pros and Cons and Real World Applications of SAFe with Mike Hall#70: The Role of a Leader in Agile with Mike Cohn#49: Celebrating One Year: A Look Back at 50 Episodes of the Agile Mentor PodcastCertified Scrum Master Training and Scrum CertificationCertified Scrum Product Owner TrainingAdvanced Certified ScrumMaster®Advanced Certified Scrum Product Owner®Mountain Goat Software Certified Scrum and Agile Training ScheduleJoin the Agile Mentors CommunitySubscribe to the Agile Mentors Podcast on Apple Podcasts Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Full show notes at the publisher

    #77 Navigating the Challenges of Becoming a Certified Scrum Trainer® with Lucy O’Keefe Dec 06, 2023
    Show notes

    In this episode, Brian Milner and Lucy O'Keefe share their journeys to becoming Certified Scrum Trainers® (CSTs). Join them as they discuss the challenges, unexpected moments, and valuable lessons learned along the way, offering insights for those considering the CST path.

    Overview

    Explore the transformative journey to becoming a Certified Scrum Trainer® (CST) with Brian Milner and Lucy O'Keefe.

    From the submission process to mentorship, co-training, and the rigorous Trainer Approval Committee (TAC) interviews, they unravel the intricacies of achieving CST status.

    Listen in for valuable tips, reflections, and inspiration for navigating the rewarding but challenging road to becoming an elite Agile trainer.

    Listen Now to Discover:

    [01:26] - Brian introduces his guest, Lucy O'Keefe, who recently achieved her Certified Scrum Trainer® (CST).
    [02:53] - Today’s discussion will explore the experience of becoming a Certified Scrum Trainer® with Brian and Lucy sharing their personal experiences and insights into the process of becoming a CST.
    [03:44] - Lucy shares what fueled her passion for becoming a CST and how her mentor—Anu Smalley—inspired her.
    [05:00] - Brian discusses his decision-making process for becoming a CST and why it's important to make a decision that aligns with your instincts and career goals.
    [06:07] - Brian and Lucy each share their journey to becoming a CST and the steps required before being eligible to pursue the trainer certification.
    [08:24] - Insight into the two phases of the submission process for becoming a Certified Scrum Trainer®: the materials phase and the Trainer Approval Committee (TAC) phase and the challenges along the way. [09:38] - Brian reflects on the significance of mentorship in the journey to becoming a CST and David Hawks's crucial role in opening doors and making connections with other trainers.
    [09:48] - Lucy acknowledges Anu's pivotal role and emphasizes the importance of these relationships, (especially considering the challenges posed by the pandemic.
    [12:00] - Lucy and Brian discuss the relationship-building phase involved in co-training and mentorship.
    [13:22] - Lucy explains the (time-intensive) nature of co-training.
    [14:26] - Brian shares his approach to initiating co-trainings.
    [15:11] - The importance of feedback and obtaining recommendation letters—a crucial element in the submission process.
    [16:28] - Brian and Lucy discuss the impact of mentorship on their journey, expressing gratitude for the individuals who opened doors and provided mentorship. Brian mentions David Hawks, Kert Peterson, and Lance Dacy, emphasizing the diverse perspectives and valuable insights gained from them.
    [17:20] - Lucy shares about the recent special episode of her podcast where she featured her mentors.
    [17:55] - The value of in-person training (and some of the expenses involved).
    [20:09] - The challenges of training in a virtual environment.
    [22:18] - The limitations of virtual classes and the added value of personal interactions and shared experiences during breaks.
    [23:38] -The Agile Mentors Podcast is brought to you by Mountain Goat Software and their Advanced Certified Scrum Product Owner® class. This is the only ACSPO that uses our interactive software so that breakout exercises are valuable and FUN! Plus, you will automatically receive 12 free months in the Agile Mentors Community. For more information, click on the Mountain Goat Software Certified Scrum and Agile Training Schedule.
    [25:17] - The lengthy process of submitting materials for Certified Scrum Trainer® approval. Brian shares his personal experience.
    [25:35] - Lucy explains the current two-phase process for CST approval and her experience (highlighting the changes since Brian's initial submission).
    [26:33] - The rigorous examination process and the scrutiny applied to every aspect of the application during the fine-tooth comb review during the TAC phase of becoming a CST.
    [27:00] - Lucy describes the final stages of the approval process.
    [27:19] - Brian reflects on the changes in the CST qualification process and emphasizes the importance of following the TAC's feedback for those who reach this stage. (Advice from Chris Li)
    [28:49] - Resilience and persistence in the face of potential setbacks during the CST approval process.
    [30:42] - An in-depth explanation of the challenging TAC (Trainer Approval Community) interview process for becoming a Certified Scrum Trainer®.
    [32:23] - Brian shares his personal preparation strategies and reflects on the unpredictability of TAC interviews, recounting an unexpected request during his own experience.
    [33:32] - Lucy shares her preparation methods and also stresses the unpredictability of TAC interviews and the importance of adaptability during the process.
    [34:29] - Be prepared to think on your feet. Brian shares the emergency situation he faced and a mistake during his live presentation. Plus the surprising comments he received from the committee.
    [37:27] - Lucy shares her unexpected experience after the committee's vote. And a valuable piece of advice for listeners.
    [38:33] - Embarking on the CST journey involves challenges and moments of doubt, but perseverance is crucial, as success may require multiple attempts—not everyone passes on the first try.
    [39:43] - Becoming a CST is a subjective process and often involves multiple attempts—it doesn’t diminish your capabilities as a trainer. Brian shares the crucial aspects of the journey.
    [40:13] - Lucy shares why it's important not to take rejection personally, instead viewing it as a chance to identify areas for growth and become a better trainer in the end.
    [41:23] - Brian emphasizes the importance of viewing the CST process as a journey—being prepared for potential setbacks, highlighting the mindset of growth and continuous learning.
    [42:30] - Lucy adds that the rigorous Certified Scrum Trainer® requirements aim to ensure that CSTs are among the elite trainers, making the achievement more meaningful.
    [43:38] - The importance of embracing each chance to enhance oneself as an Agilist and a trainer.
    [44:09] - Brian's words of wisdom: "Hard things that are hard to do, that just makes it all the better when you achieve them.”
    [44:45] - Lucy’s advice: “It's not just becoming a CST. It's what you learn on your journey that really matters."
    [45:25] - Congratulations to Lucy for getting her CST! Brian extends his thanks to her for being on the show. For listeners interested in continuing the discussion, you can join the conversation in the Agile Mentors Community, where they also have monthly Q&A calls.
    [46:58] - If you found this episode useful, please share it. Send feedback and suggestions for future episodes to podcast@mountaingoodsoftware.com. And don’t forget to subscribe to the Agile Mentors Podcast on Apple Podcasts so you never miss an episode.

    References and resources mentioned in the show:

    #53: Agile Coaching: Debunking Myths and Unlocking Excellence with Lucy O'Keefe
    #44: Transformations Take People with Anu Smalley
    #17: Getting There From Here: Agile Transformations with David Hawks
    #12: Kanban with Kert Peterson
    #54: Unlocking Agile's Power in the World of Data Science with Lance Dacy
    #40: Is it Time to Go Out on Your Own? Tips and Insights with Chris Li
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Lucy O'Keefe has over 28 years of IT experience and has worn multiple hats in the Agile world - developer, Product Owner, Scrum Master, and now, Certified Scrum Trainer® (CST) where she uses her experience to ensure each student has a great training experience.


    #76: Navigating Neurodiversity for High-Performing Teams with Susan Fitzell Nov 29, 2023
    Show notes

    In this episode, Brian sits down with Susan Fitzell to unravel the realm of neurodiversity in the workplace. Join them as they explore the intricacies of accommodating neurodivergent individuals, discussing the challenges they face and the strategies to foster an inclusive environment for everyone on your team.

    Overview

    Today, join host Brian Milner in an insightful conversation with Susan Fitzell as they explore the intricate world of neurodiversity within Agile environments.

    Listen in to gain valuable insights into the challenges neurodivergent individuals encounter and discover effective strategies, from reevaluating dress codes to adapting communication methods, to foster an inclusive workspace.

    Susan provides practical tips that offer a fresh perspective on accommodating diverse work and communication styles, empowering teams to collaborate successfully.

    Tune in to revolutionize your leadership approach by embracing the unique strengths neurodivergent team members bring, and create an environment where every individual can thrive.

    Listen Now to Discover:

    [00:00] - Brian introduces guest Susan Fitzell, a certified speaking professional, and author to discuss neurodiversity in the workplace.
    [03:24] - Susan explains the evolving neurodiversity language, now encompassing diverse brain wiring, including conditions like ADHD and autism, and discusses terminology challenges.
    [08:22] - Brian shares his own personal connection to ADHD and a story about his daughter’s autism and her triumphs.
    [10:40] - The challenges of diagnosing autism in females and how the criteria are based on male presentations.
    [15:16] - The importance of neurodiversity for Scrum Masters and leaders, and the challenges of recognizing neurodivergence, especially in females adept at masking.
    [19:19] - The need for flexibility in understanding neurodivergent team members, the impact of past negative experiences, and the importance of soft skills for a collaborative Agile team.
    [21:33] - Susan addresses the high unemployment rate (80%) among neurodivergent adults, especially autistic individuals, and highlights challenges in interviewing.
    [24:22] -The importance of recognizing and leveraging the unique skills of neurodivergent individuals on Agile teams, and acknowledging their specialized contributions.
    [25:41] - Brian shares a study that indicates young autistic individuals choose computer science degrees at three times the general public's rate, emphasizing the likelihood of having neurodivergent individuals on your teams.
    [26:04] - The Agile Mentors Podcast is brought to you by Mountain Goat Software and their Certified Scrum Master Training Class. Despite the name, it's not just for Scrum Masters, it's designed for anyone who wants to understand Scrum and add value to any team. For more information click on the Mountain Goat Software Certified Scrum and Agile Training Schedule.
    [27:41] - Susan addresses accommodations in the workplace for neurodivergent individuals.
    [28:10] - Brian and Susan discuss specific aspects scrum masters should consider for accommodating neurodivergent individuals within team environments.
    [31:30] - Susan shares insights on sensory sensitivities and the challenges of conforming to things like dress codes for neurodivergent individuals.
    [34:16] - The significance of recognizing and accommodating sensory preferences for better productivity.
    [35:27] - The positive impact of remote work on neurodivergent individuals, allowing them to create a comfortable work environment tailored to their needs.
    [37:35] - Susan emphasizes the importance of understanding team members as individuals to recognize and embrace the diversity of strengths and challenges in their teams.
    [40:19] - Supporting neurodivergent team members through workspace recommendations, emotional check-ins, and communication preferences.
    [41:04] - Brian mentions Susan’s Neurodiversity in the Workplace and "The Autism at Work Playbook" as valuable resources.
    [43:36] - Brian thanks Susan for her insights. You can connect with Susan and there are more resources at her website at https://susanfitzell.com/, or by sending her an email.
    [44:19] - If this topic was impactful to you and you want to continue the discussion, join the Agile Mentors Community where we have a topic discussion for each podcast episode.
    [45:18] - Please share this episode with others if you found it useful. Send feedback and suggestions for future episodes to podcast@mountaingoodsoftware.com. And don’t forget to subscribe to the Agile Mentors Podcast on Apple Podcasts so you never miss an episode.

    References and resources mentioned in the show:

    Susan Fitzell
    Neurodiversity in the Workplace
    "Autism at Work Playbook"
    Autism in Heels
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Susan Fitzell, M.Ed., CSP, is a renowned neurodiversity speaker, coach, and consultant with over 30 years of experience. Specializing in training neurodivergent thinkers, including those with dyslexia, autism, ADD, and ADHD, Susan is a trusted expert and author of 16 books. With a holistic approach and dedication to creating competitive learning cultures, she collaborates with organizations globally to maximize the potential of neurodivergent individuals.


    #75: A Special Thanksgiving Message from Brian Milner Nov 22, 2023
    Show notes

    In this episode of the Agile Mentors Podcast, join host Brian Milner in a heartfelt Thanksgiving reflection filled with gratitude to listeners of the show and a sneak peek into what's coming up on the podcast.

    Overview

    With gratitude at the forefront, Agile Mentors Podcast host Brian Milner reflects on the year's journey toward agility by extending heartfelt appreciation for listeners of the show and their contributions and dedication to making workplaces better.

    Listen in as Brian shares the power of gratitude and recognizing those who challenge the norms for the sake of improvement and go the extra mile to get the job done.

    Tune in for an insightful Thanksgiving message, sprinkled with valuable tips for team appreciation and building a positive culture within the Agile community.

    Listen Now to Discover:

    [00:45] - Brian welcomes listeners to this special Thanksgiving week show.
    [01:22] - Brian shares his thanks for those he and Mike Cohn were able to meet at Agile 2023.
    [02:09] - Gratitude for the growing list of ideas for upcoming shows. Brian explains the backlog process of the Agile Mentors Podcast from Mountain Goat Software to ensure a thoughtful and tailored exploration of agile themes.
    [02:30] - Praise goes a long way— Brian shares his ideas for finding opportunities to say thank you to your teams.
    [03:52] - Advice for a mix of public and private appreciation.
    [04:33] - Cultivating a positive organizational culture —it's a complex and time-consuming process. Brian shares his advice for listeners who want to improve the work environment.
    [05:52] - Praise for the imperfect solutions.
    [06:19] - A Holiday break and then a whole new slate of episodes of the Agile Mentors Podcast for 2024.

    If you have feedback or a great idea for an episode of the show? Great! Just send us an email and don’t forget to subscribe to the Agile Mentors Podcast on Apple Podcasts or your favorite platform so you never miss an episode.

    References and resources mentioned in the show:

    Previous Episodes of the Agile Mentors Podcast from Mountain Goat Software
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.


    #74 Unlocking the Power of Neurohacking with Ted Wallace Nov 15, 2023
    Show notes

    In this episode of the Agile Mentors Podcast, we dive deep into the fascinating world of neurohacking with Ted Wallace. Discover how you can unlock your brain's superpower to accelerate your learning and personal development journey!

    Overview

    Are you ready to revolutionize the way you learn, work, and lead? In this episode of the Agile Mentors Podcast join Brian and his guest, author Ted Wallace as they delve into the fascinating world of using neurohacking to unleash the potential of your brain.

    Whether you want to change your habits, learn a new skill faster, or just increase your personal and professional growth, listen in for valuable insights that can help you harness neuroplasticity to tap into your brain's incredible potential.

    Listen Now to Discover:

    [01:02] - Brian introduces his guest, Ted Wallace, an Enterprise Agile Coach at the Principal Financial Group. Ted has also co-authored a series of books including Total Brain Coaching and Self Empower with his father, Dr. Robert Keith Wallace. Today’s show is a deep dive into the concept of neurohacking and its application in personal and organizational development and learning.
    [01:22] - What is Total Brain Coaching?
    [04:48] - How understanding the connection between neuroscience and learning can help individuals approach situations and come up with effective strategies.
    [06:10] - Ted discusses the research findings from his book 'Neurohacks' which explores ways to help individuals change their habits for faster learning.
    [07:32] - The importance of individual growth in driving overall organizational and societal change.
    [08:54] - How simple neurohacks such as getting enough sleep, can have a positive impact on mental health and productivity while networking and collaboration help amplify intelligence and foster innovation.
    [11:39] - We all have different learning styles. Ted walks listeners through the different learning styles and how applying personalized learning can lead to faster adoption and habit change resulting in improved team performance and adaptability.
    [13:15] - This podcast episode is made possible by our sponsor, Mountain Goat Software. The company’s Scrum certification classes were developed with the assistance of an instructional designer for an online learning experience that is both interactive and engaging. For more information visit Certified Scrum Training, Agile Training by Mike Cohn.
    [14:23] - The key elements in building effective habits for increased productivity.
    [16:35] - Why creating an environment of psychological safety is essential in improving learning outcomes.
    [20:51] - How different levels of adoption, from self-coaching to group dynamics, can accelerate value delivery.
    [21:53] - Maslow's Hierarchy and for effective meetings.
    [22:55] - How the Cynefin framework and Agile practices can help solve hard problems elegantly.
    [26:02] - How implementing neurohacks can improve the speed of learning.
    [27:36] - Ted walks listeners through some neurohacks that help improve learning.
    [28:52] - Neuroplasticity is everyone's superpower but what’s the secret to developing new pathways in the brain?
    [33:17] - You can connect with Ted by visiting his website at Total Brain Coaching and for further learning check out his books.
    [35:49] - If you want to discuss this topic further join the Agile Mentors Community and jump into the discussion there.
    [36:22] - Do you have feedback or a great idea for an episode of the show? Great! Just send us an email and don’t forget to subscribe to the Agile Mentors Podcast on Apple Podcasts or your favorite platform so you never miss an episode.

    References and resources mentioned in the show:

    Total Brain Coaching
    Total Brain Coaching: A Holistic System of Effective Habit Change For the Individual, Team, and Organization
    16 Super Biohacks for Longevity: Shortcuts to a Healthier, Happier, Longer Life
    The Coherence Code: How to Maximize Your Performance And Success in Business - For Individuals, Teams, and Organizations
    Self Empower: Using Self-Coaching, Neuroadaptability, and Ayurveda
    Trouble In Paradise: How To Deal With People Who Push Your Buttons Using Total Brain Coaching
    The Backwards Brain Bicycle - Smarter Every Day 133
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Ted Wallace is currently an Agile Coach at Principal Financial Group. He is a certified Scrum Master Professional (CSM, CSPO, CSP, CTC) and a registered corporate coach (RCC) with thousands of hours of coaching sessions. He’s also the author of several books, including Total Brain Coaching and Self Empower.


    #73: The Four Common Fears that Hinder Agility with Ryan Gottfredson Nov 08, 2023
    Show notes

    Discover the mindset and courage it takes to be truly agile. Listen in as Ryan Gottfredson sits down with Brian to explore the four common fears that hinder agility. In this episode of the Agile Mentors Podcast, Ryan Gottfredson, an expert on the psychology of agility and author of the bestselling book "Success Mindsets," sits down with Brian to explore the four common fears that hinder agility.

    Listen in as Brian and Ryan walk listeners through examples of how these fears manifest in the workplace, sharing valuable insights on how recognizing and reshaping your mindset can lead to more effective agile, and more personal and professional growth.

    Listen Now to Discover:

    [01:18] - Brian introduces his guest, Ryan Gottfredson, a leadership and management professor at the College of Business and Economics at California State University, Fullerton to walk us through his talk from Agile 2023 in Orlando called The Four Fears that Undermine Agility.
    [06:07] - Brian reflects on the evolving understanding of agility as one progresses in their Agile journey, emphasizing the importance of interpersonal dynamics and human psychology in Agile work.
    [07:47] - The mindset and courage it takes to be truly agile.
    [09:23] - Ryan offers up some indicators of agility.
    [10:11] - Ryan introduces the four fears that undermine agility.
    [12:02] - How fear of failure and reluctance to try new things can lead to resistance to change, ultimately undermining agility.
    [12:16] -The importance of leadership in fostering agility with an example of Satya Nadella at Microsoft.
    [15:03] - Ryan discusses the first fear inhibiting agility, the fear of failure, and how it can significantly impede agility.
    [15:27] - The conversation then delves into the second fear, the fear of being wrong, and how this fear can obstruct agility by hindering the acceptance of diverse perspectives.
    [17:03] - The Agile Mentors Podcast is brought to you by Mountain Goat Software and their Certified Scrum Training Classes. These classes were designed and developed by the Co-founder of the Scrum Alliance, Mike Cohn. Mike taught his first Scrum class in 1997, and since then, more than 24,000 people have chosen to train with Mountain Goat Software. To join them, click on the Mountain Goat Software Certified Scrum and Agile Training Schedule.
    [18:13] - Is your expert mindset holding you back? Brian and Ryan explore the importance of shifting from an expert mindset to a truth-seeking mindset to foster agility by being open to the possibility of being wrong.
    [20:04] - Brian shares a personal experience related to the "no estimates" movement.v [21:28] - The value of conversations that focus on embracing the complexities of a topic.
    [22:09] - Ryan introduces the third fear inhibiting agility, the fear of having problems. Ryan shares an analogy of reacting to a mouse like it's a bear to illustrate his point.
    [24:29] - The "window of tolerance" for handling problems effectively.
    [25:43] - Ryan explains the fourth fear that hinders agility, the fear of getting passed up or not being recognized.
    [26:22] - The difference between a limited mindset, and a more open mindset that acknowledges the value of giving and sharing.
    [27:10] - Ryan shares a real-life example of an executive who initially shut down his employees' ideas to keep from being viewed as dispensable. [28:23] - Ryan reflects on the prevalence of these fears in organizations, and how they can collectively hinder agility.
    [30:03] - Ryan shares the four mindsets related to the four fears: fixed vs. growth, closed vs. open, prevention vs. promotion, and inward vs. outward.
    [31:33] - Brian thanks Ryan for sharing his insights on the show. You can find Ryan’s mindset assessment on his website, Ryan Gottfredson. You can also find his book, "Success Mindsets," or take his FREE Personal Mindset Assessment on his website or connect with him via LinkedIn.
    [36:45] - We invite you to subscribe to the Agile Mentors Podcast on Apple Podcasts. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email. And if you’d like to continue this discussion, join the Agile Mentors Community.

    References and resources mentioned in the show:

    Ryan Gottfredson
    Success Mindsets by Ryan Gottfredson
    Ryan Gottfredson on LinkedIn
    Ryan's talk from Agile 2023
    Ryan Gottfredson's FREE Personal Mindset Assessment
    #33 Mob Programming with Woody Zuill
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input. ● Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. ● Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com

    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.


    Ryan Gottfredson, Ph.D., is a renowned mindset expert, author, and consultant. Through his work at California State University-Fullerton, his talk called, The Four Fears that Undermine Agility, and his bestselling book "Success Mindsets," Ryan helps organizations and leaders thrive through mindset improvement.


    #72: The Parallels Between Roller Skating and Workplace Challenges with Melissa Boggs Nov 01, 2023
    Show notes

    Today, Brian sits down with Melissa Boggs to explore the parallels between roller skating and workplace challenges as she shares her four-stage framework for personal and professional growth.

    Overview

    Today, on the Agile Mentors Podcast, Brian sits down with Melissa Boggs, host of the Wild Hearts at Work podcast to explore the parallels between roller skating and workplace challenges.

    Listen in as Melissa shares her experiences in the rink and in the workplace as she introduces her four-stage framework for personal and professional growth and the essential mental preparation required to embrace audacity and approach challenges with courage and curiosity.

    Listen Now to Discover:

    [01:33] - Brian introduces Melissa Boggs, a keynote speaker, leadership coach, and the host of the Wild Hearts at Work podcast to discuss moving from caution to courage.
    [03:57] - Melissa shares where the resistance to Agile concepts comes from and the inspiration for the Wild Hearts at Work podcast.
    [05:44] - The parallels between Melissa's roller skating journey and workplace challenges and how the distinct stages of personal and professional growth inspired her talk, "From Cautious to Courageous: A Live Roller-Skating Journey."
    [06:47] - Melissa introduces the fourth container, audacious, emphasizing the willingness to make dramatic and transformative moves to make major changes.
    [08:05] - The true meaning of audacity.
    [09:03] - Melissa walks listeners through the journey from cautious to audacious by fearlessly facing challenges that are bigger than you.
    [11:17] - The Agile Mentors Podcast is brought to you by Mountain Goat Software. If you want to get your Certified Scrum Product Owner Training or another certified training, here is the Mountain Goat Software Certified Scrum and Agile Training Schedule.
    [11:45] - How to distinguish between a growth opportunity or genuine danger.
    [13:58] - Melissa emphasizes the importance of the "Curious" stage in her framework, to tap into your intuition when transitioning from cautious to courageous.
    [14:30] - Melissa shares a specific example from her skating experience, highlighting the role of curiosity in addressing her caution and fear when attempting a challenging move.
    [15:06] - Melissa shares the elusive puzzle piece that was the final piece of her framework to show up, shedding newfound clarity on the journey from caution to audacity.
    [17:19] - “Danger Will Robinson.” The importance of exploring the reasons behind discomfort and discerning when it's a valid response.
    [20:51] - Identifying the true source of a fear to gain control over it—the role of reason in guiding human actions.
    [22:02] - The danger of remaining perpetually in the caution container.
    [22:51] - Brian shares a pivotal moment in his journey to become a CST (Certified Scrum Trainer) and the importance of acknowledging setbacks and mistakes when they occur in order to move forward.
    [25:08] - How jam skating can help you learn to fall gracefully. Melissa underscores the mental preparation involved in facing challenges.
    [28:14] - Brian sends a special thanks to Melissa Boggs. To continue the discussion, join the Agile Mentors Community.
    [29:07] – We invite you to subscribe to the Agile Mentors Podcast on Apple Podcasts. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email.

    References and resources mentioned in the show:

    Wild Hearts at Work podcast
    Melissa Boggs
    Melissa Boggs on LinkedIn
    The Audacity of Hope: Thoughts on Reclaiming the American Dream
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Melissa Boggs is an Agile advocate with experience serving on the Boards of Scrum Alliance and Agile Denver and serving as a keynote speaker at several global conferences. As a Certified Enterprise Coach and the host of the Wild Hearts at Work podcast, she specializes in bridging generational, cultural, and societal gaps to enhance workplace engagement.


    #71: The World of DevOps with Carlos Nunez Oct 25, 2023
    Show notes

    In this episode, Brian dives into the world of DevOps with guest Carlos Nunez. Listen in as they explore the origins, debunk myths, and unlock the potential of DevOps in optimizing software delivery on the Agile Mentors Podcast.

    Overview

    On this episode of the Agile Mentors Podcast, join Brian as he welcomes guest Carlos Nunez, to explore the origins, debunk myths, and unlock the potential of DevOps in optimizing software delivery.

    Listen in to explore DevOps, its tools, and its profound impact on fostering effective communication and collaboration between development and operations teams.

    Listen Now to Discover:

    [01:18] - Brian welcomes his special guest Carlos Nunez, a DevOps consultant at VMWare, to discuss DevOps and its relationship with Agile.
    [02:40] - Carlos introduces the concept of DevOps and the need for collaboration between development and operations and the importance of both sides understanding each other's work to improve communication and efficiency in software delivery.
    [03:36] - What DevOps is not. Brian and Carlos discuss the various aspects of development, testing, and deployment in software development.
    [04:25] – Carlos shares a common misapplication of DevOps.
    [05:35] - Fostering a culture of communication and collaboration rather than using technical knowledge to obstruct progress and create bottlenecks.
    [05:48] - Brian shares the core concept of DevOps with the agile mindset.
    [06:20] - Brian asks Carlos why DevOps was developed and what can be gained when teams advance their DevOps practices.
    [06:30] - Carlos discusses the origin of DevOps, (hint: it started at an Agile conference).
    [07:05] - How DevOps can enhance team operations by fostering better communication and collaboration between developers and operators.
    [08:35] - The importance of looking at software and operating systems holistically.
    [09:54] - Brian expands on the importance of breaking down rigid skill boundaries to work more efficiently to enhance teamwork and results.
    [10:40] - Carlos discusses the common issue of Scrum Masters who only focus on facilitating ceremonies without understanding the product aspect.
    [11:57] - Are Scrum Masters still effective?
    [12:49] - Brian delves into the relationship between DevOps and Agile, addressing occasional pushback from DevOps practitioners who claim that DevOps and Agile don't work well together.
    [13:16] - Carlos shares insights from his talk, where he explored criticisms of Agile from DevOps practitioners, where some of the criticism originates from and his thoughts on the negative perception.
    [15:15] - Are you thinking about getting certified as a Scrub Master? If so, you will want to check out the resources and training options with our sponsor, Mountain Goat Software. They run certification classes every week. Each course comes with 4 hours of training videos from Mike Cohn and includes twelve months of membership in the Agile Mentors Community. You can find the schedule here.
    [16:34] - Brian asks about the categories of software that people use in DevOps.
    [16:41] - Carlos discusses DevOps tools and approaches, categorizing them into two ways: traditional Agile tooling and pragmatic programmer-type tools.
    [18:19] - Carlos highlights the significance of behavior-driven development (BDD) as the second bridge between DevOps and the broader business while noting that BDD tools are generally user-friendly and can help enhance collaboration between different roles in the software development process.
    [19:20] - How test-driven development (TDD) forms a bridge between developers and operators, allowing both to understand how to write tests, get them to pass, and refactor—like the developer's "red, green, refactor" process.
    [20:25] - Carlos discusses Jira, a widely recognized (and polarizing) Agile tool, and the two reasons he prefers it.
    [22:19] - Carlos discusses how the concept of story points can sometimes turn into person-hours. He emphasizes that the key is to focus on addressing the process to make it more effective and user-friendly.
    [23:12] - Why story trackers are crucial for operations teams.
    [23:55] - Brian offers his take on Jira.
    [24:35] - Carlos highlights the importance of CI/CD build systems and value stream mapping to understand the path from inception to production.
    [26:31] - Carlos highlights that having DevOps tools is important but not sufficient.
    [27:37] - How people with DevOps skills add value.
    [28:12] - You can find Carlos’ teaching on LinkedIn Learning, including DevOps Foundations, Kubernetes fundamentals, his Docker Essential Training Online Class, and more.
    [31:07] - Brian offers a big shout-out to Carlos for coming on the show. If you want to connect with Carlos, you can email him here.
    [32:33] - If you like this more technical episode, email us and let us know. As always we’d like to invite you to subscribe to the Agile Mentors Podcast on Apple Podcasts. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email.
    [33:49] - Brian sends a special thank you to all Agile Mentors Podcast listeners.

    References and resources mentioned in the show:

    Email Carlos Nunez
    LinkedIn Learning Courses By Carlos Nunez
    Carlos’ DevOps and Agile Slides From the Agile 2023 Conference
    Agile Mentors Podcast from Mountain Goat Software
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community
    Subscribe to the Agile Mentors Podcast on Apple Podcasts

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Carlos Nunez is a DevOps consultant at VMWare, who enjoys making engineering and product development in complex environments fun, fast, and profitable through DevOps, everything-as-code, and clean software. You can find his training courses on LinkedIn Learning.


    #70: The Role of a Leader in Agile with Mike Cohn Oct 18, 2023
    Show notes

    Today, Brian sits down with Mike Cohn, the CEO of Mountain Goat Software to talk about how leaders can use agile concepts in order to keep their team operating at its best.

    Overview

    Today, on the Agile Mentors Podcast, Brian sits down with Mike Cohn, the CEO of Mountain Goat Software to discuss the role of a leader role in Agile.

    Listen in as Mike and Brian share their combined years of knowledge to help leaders use agile concepts to avoid the pitfalls of becoming a manager “behaving badly.”

    Listen Now to Discover:

    [01:08] - Brian introduces the show and his special guest Mike Cohn here to talk about the role of a leader in the Agile space.
    [01:53] - "Don't command, create a culture." Mike shares the difference between Agile leaders and traditional leadership.
    [02:59] - The concern about a resurgence of ‘old-school’ leadership and the concerns that brings.
    [04:48] - Mike shares how leaders can use agile concepts like self-organization, setting goals, choosing team members, and defining constraints in order to keep the team operating at its best. (Resource: Wicked Problems, Righteous Solutions: A Catologue of Modern Engineering Paradigms).
    [06:26] - Brian shares options for management to allow teams to figure out how to address problems as a team.
    [08:23] - Trust but verify isn't ideal—Mike shares why it’s better to manage by exception, i.e. giving trust upfront and asking questions later.
    [11:18] - Did you know the Agile Mentors Podcast is brought to you by Mountain Goat Software? Whether you're looking to get Certified Scrum Master Training or would like ​​Advanced Certified Scrum Product Owner® training, Mountain Goat has plenty of options. To see everything Mountain Goat has to offer visit Mountain Goat Software.
    [12:01] - Delving into the complexity of the relationship between leadership and employees, especially when it comes to trust, self-organization, and planning.
    [12:48] - Mike introduces the “Cone of Uncertainty” concept, sharing that having a plan is not a problem over any horizon, (over three days, three months, or three years) but managers need to accept that the level of precision in the plan should match the timeframe.
    [14:23] - Mike refers to an article from Harvard Business Review that highlights the difference in scrutiny between product development deadlines and sales projections, and the need for a more balanced and flexible approach in evaluating both areas.
    [16:05] - Language and terminology shape our perception—how the shift from "estimating" to "forecasting" helps facilitate the recognition of uncertainty in future predictions.
    [19:12] - Mike shares an anecdote about a client in Kansas City, who wanted him to use the word "forecast" instead of "estimate."
    [20:31] - The importance of assessing metric application in a leadership context.
    [21:06] - Mike highlights the danger of using "velocity" as a metric for team performance, explaining how subtle pressure on teams can lead to estimate inflation, rendering velocity less reliable for forecasting and more as a tool to pressure (and demotivate) teams.
    [24:12] - Brian encourages leaders to reflect on the motivation behind using things like velocity as a metric to measure teams and how this relates to the principles of self-organization in Agile.
    [25:22] - How a lack of proper training during role transitions can lead to managers ‘behaving badly,’ despite well-intentioned actions.
    [26:45] - A special thank you to Mike Cohn for joining us and sharing his knowledge. If you're interested in further discussions on this topic join us in the Agile Mentors Community where you can access exclusive content, participate in discussions, and attend Q&A calls with Mike and me.
    [27:50] - As always we’d like to invite you to subscribe to the Agile Mentors Podcast on Apple Podcasts. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email.

    References and resources mentioned in the show:

    Wicked Problems, Righteous Solutions: A Catologue of Modern Engineering Paradigms
    Agile Mentors Podcast from Mountain Goat Software
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Master Training and Scrum Certification
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community
    Subscribe to the Agile Mentors Podcast on Apple Podcasts

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Mike Cohn, CEO of Mountain Goat Software, is a passionate advocate for agile methodologies. Co-founder of Agile Alliance and Scrum Alliance, he thrives on helping companies succeed with Agile and witnessing its transformative impact on individuals' careers. Mike resides in Northern Idaho with his family, two Havanese dogs, and an impressive hot sauce collection.


    #69: Should Scrum Masters Be Technical with Allison Pollard Oct 11, 2023
    Show notes

    Today, Brian sits down with Allison Pollard on the Agile Mentors Podcast to discuss the age-old question: Should Scrum Masters be technical? Tune in for Allison’s insights during this thought-provoking episode. Overview Today, on the Agile Mentors Podcast, Brian sits down with Allison Pollard to tackle the age-old question: "Should Scrum Masters be technical?" Allison shares her extensive experience with this topic and the importance of a clear definition of “technical” within the Scrum Master role.

    Allison candidly discusses the biases and assumptions associated with the expectation of Scrum Masters being technical and the potential impact in the workplace. Plus, she shares her advice for a more open and inclusive approach to accommodate diversity within the Agile community.

    Listen in for a thought-provoking discussion that uncovers new perspectives and insights on Scrum Masters' technical expertise to help you find the right fit for your team.

    Listen Now to Discover:

    [01:22] - Brian welcomes Allison Pollard to the Agile Mentors podcast.
    [03:31] - Alison introduces the topic of the show, which is whether Scrum Masters should be technical, her experience with the question of Scrum Masters' technical expertise, and the need for a clear definition of what "technical" means in this context.
    [06:12] - What’s more important, technical skills or soft skills?
    [07:55] - Alison shares an interview experience where a Scrum Master candidate underestimated the importance of technical debt, highlighting the need for Scrum Masters to be familiar with these concepts.
    [11:41] - The importance of a willingness to adapt and grow.
    [11:56] - The biases and assumptions associated with the expectation of Scrum Masters being technical and how that can create a division in the workplace.
    [13:12] - The importance of acknowledging the limitations of personal experience.
    [14:46] - The history of Scrum Masters as servant leaders and the impact this had on the role.
    [20:49] - Brian shares the importance of understanding the business value of Agile practices.
    [21:50] - Allison shares the importance of asking questions to gauge the comfort level of potential Scrum Masters in discussing various topics to determine how they will work with your team.
    [22:32] - How biases and implicit assumptions related to Scrum Masters can affect hiring and promotions.
    [22:51] - Today's episode is brought to you by Mountain Goat Software's Certified Product Owner course, a two-day training course that teaches you how to use the product backlog as a tool for project success. For more information, check out the Mountain Goat Software Certified Scrum and Agile Training Schedule.
    [24:04] - Allison shares the importance of balancing servant leadership and focusing on tasks that help the team achieve results, rather than performing non-value-added tasks that hinder effectiveness.
    [26:28] - The value of building personal relationships during off times.
    [27:45] - They discuss biases and the importance of recognizing implicit biases when evaluating Scrum Masters' performance and effectiveness.
    [29:39] - Helping diverse individuals succeed in Agile roles. The challenges people face due to biases and the need for systemic changes to better accommodate diversity in the Agile community.
    [30:58] - Did you know recognizing impostor syndrome may be a sign that you are not an impostor? Plus, advice for overcoming imposter syndrome.
    [32:37] - You can connect with Allison on LinkedIn or at Helping Improve LLC to find out more about the training and coaching she offers.
    [33:05] - A huge thank you to Allison for being on the show. Did you know you can find all of the show notes and resources for all of the Agile Mentor Podcast on the Mountain Goat Software website? We had a question about the information shared on the recent show with Lance Dacy, you can find the show notes and resources from that show here.
    [34:29] - If you enjoyed this episode share it with others and subscribe to the Agile Mentors Podcast on Apple Podcasts. Did you know we discuss every episode of the podcast in the Agile Mentors Community? Join us (a 12-month membership is included with any training class from Mountain Goat Software) and post your questions there. As always, if you have feedback or ideas for the show, just send us an email.

    References and resources mentioned in the show:

    Allison Pollard on LinkedIn
    Helping Improve LLC
    Helping Improve on LinkedIn
    Agile Mentors Podcast from Mountain Goat Software
    “#54: Unlocking Agile's Power in the World of Data Science with Lance Dacy”
    Subscribe to the Agile Mentors Podcast on Apple Podcasts
    Certified Scrum Product Owner Training
    Advanced Certified Scrum Product Owner®
    Certified Scrum Master Training and Scrum Certification
    Advanced Certified ScrumMaster®
    Mountain Goat Software Certified Scrum and Agile Training Schedule
    Join the Agile Mentors Community
    Subscribe to the Agile Mentors Podcast on Apple Podcasts

    Want to get involved?

    This show is designed for you, and we’d love your input.

    • Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one.
    • Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com
    This episode’s presenters are:

    Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

    Allison Pollard, the co-owner of Helping Improve LLC, is a coach, consultant, and trainer who brings the power of relationship systems intelligence to go beyond tasks, roles, and frameworks to create energy for change. As Program Director for Women in Agile's mentorship program, she champions diversity and amplifies women's voices, contributing to the agile community's growth. Allison is a Certified Professional Co-Active Coach and a seasoned speaker at global conferences, including Scrum Gatherings and the Agile Alliance Agile20xx conferences.


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