A Tale of Two Hygienists Podcast

https://www.teachertinardh.com/

On this episode of A Tale of Two Hygienists Kelley Quolas, BS, RDH, QOM and Tina Clarke, RDH aka Teacher Tina continue the discussion around local anesthesia questions!

This episode has FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. You can view all episodes with Free CE here. Take the CE course for this episode HERE

Interview Starts: 13:01.964

Episode Highlights

Oraqix vs. Local Anesthesia for SRP
When to refer
Are you using D9215?
What you can do if its been a hot minute since you gave local
Sitting or standing, which is best?
Intake of Children vs. Adults
Anesthesia Board Experience

Quotes

"My practice in Washington vs. Florida was very different out of necessity."

"Perio therapy is a medical procedure, what other medical wound debridement doesn't get numbed?"

"Patients won't come back if they are not comfortable."

"Its mindset, put yourself in the mindset 100%."

"Can you imagine how much kickback we would get if we tried to weigh our adult patients, we pushback trying to take their blood pressure for crying out loud."

Links

tina@teachertinardh.com

https://mymyomyhealth.com/

kelley@mymyomyhealth.com

https://www.tempstars.com/

Fast Facts: Pharmacology "Sodium Fluoride" Feb 28, 2022

Show notes

On this Facts Facts: Pharmacology Edition Tom Viola, R. Ph., C.C.P. is talking about the benefits of sodium fluoride and the different products on the market! We especially love those from Elevate Oral Care. They have thought out the best ways to deliver fluoride that encourage patient compliance! After all a product is only as good as a patients willingness to use it!

This series is sponsored by our friends at Elevate Oral Care! Elevate Oral Care creates innovative and proven prevention-focused oral care products, learn more by visiting www.elevateoralcare.com and schedule your free CE staff-meeting today.

See more from Tom at www.tomviola.com

Temping Done Right with Dr. James Younger **Bonus** Feb 27, 2022

Show notes

On this episode Andrew and CE extraordinaire Lacy Walker, RDH interview Dr. James Younger about the right way to temp. We are going to let you in on the (not so secret) secret that not all temping agencies are the same. Dr. Younger created TempStars to solve the problem he as a dental professional was seeing with the temping market, and brought solutions to the table with his platform that benefit dental professionals, and practices alike. In this episode you will hear Dr. Younger's passion for the betterment of the profession and learn what he has, and is continually doing to help the process.

Episode Highlights:

Dr.Youngers Background
The Problem: 4am Text Message Cancellations
The Process: Failure is a part of success
The Solution: TempStars
- Situation Pain Point
- Solution Pain Point
Modifying features for timely needs
Office self-reflection and bettering the system
Elite Status - Based on reviews, not career length
Mentorship Program

Quotes:

"We have over 14,000 dental hygienists and assistants that use our services."

"We saw the solution and needed to figure out how to build a business around it."

"Failure is a part of success."

"We don't place dentists on a temporary basis but we have a system to place them on a permanent basis."

"I care about the dental profession, and dental assistants."

"This business started because we wanted dental professionals be happier at work."

"We are always listening and responding to the situations we hear about."

"The bread is never baked, it is always dough."

"If you say 'unhappy' you don't see posts from that office anymore."

"We remove offices that are not providing a good templing experience because we don't care about the temping fee more than the satisfaction of our hygienists."

"Does your office deserve to have great people working there?"

"80% of our time is spent building a community for dental hygienists."

Links

https://www.facebook.com/TempStars/

https://www.instagram.com/tempstars/

help@tempstars.com (Ask them your questions, they are happy to answer!)

320 The RDH's Value and Team Mentality with Dr. Mona Patel Feb 23, 2022

Show notes

The RDH's Value and Team Mentality with Dr. Mona Patel

https://atothenespanol.libsyn.com/un-cuento-de-dos-higienistas

On this episode of A Tale of Two Hygienists Andrew records live from Voices of Dentistry with Dr. Mona Patel, DDS and guest co-host The Latina RDH, Amber Lovatos, RDH. Dr. Patel shares with us how she runs her practice with a team mentality, and value around the skills that dental hygienists provide. Dr. Patel truly understands the value of continued education and growth and how encouraging growth in your team members ultimately makes for the best patient experience.

This episode has FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. You can view all episodes with Free CE here. Take the CE course for this episode HERE

Interview Starts: 08:37.032

Episode Highlights

Dr. Patel Background
Digital Workflow
CDOCS/CEREC
Team = Family
Empower your RDHs
KPIs
Give your patient options
Degrees are a baseline of knowledge

Quotes

"Rising tides raise all ships."

"I couldn't do what I do without my team, I have the best team."

"CDOCS is basically the Peloton of dentistry."

"The day you get your degree, it does not make you an expert in your field, we have to keep learning everyday."

"To have 14 people that trust you and wear their brand on their scrubs is not something I take lightly."

"Hire for attitude, you can always train skill."

"Hygienists are strong willed but they also want a leader that shares their values."

"Hygienists are not a support staff member, they are a provider."

"When you have a second set of eyes co-diagnosing it is better for the patient, and hopefully more doctors are recognizing that their hygienists are not just there to clean teeth and do prophys."

"Our goals are numbers driven but 100% trumped by only if the patient needs it."

"We treat the patient, we don't treat the insurance company."

"Our degree is the baseline of what we need to know, we should absolutely be learning beyond that."

"Board exams test for minimal competency."

"People don't leave a job, they leave management."

"I would sooner sell my car than have to furlow my team."

"Our failures teach us more than our successes."

"I think in under 2.5 minutes you can scan the full mouth."

Links

Savannah Guthrie Dental Visit: https://www.hellomagazine.com/healthandbeauty/health-and-fitness/20220215133219/today-show-savannah-guthrie-details-health-concern-dentist/

Dr. Mona Patel on Instagram (https://www.instagram.com/monapateldds/)

https://bayshoredds.com/

amlovatos@gmail.com

@Thelatinardh on Instagram and Facebook

"D4910 & D4341 vs. D4342" Fast Facts: Coding Edition Feb 21, 2022

Show notes

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of codes D4910 & D4341 vs. D4342. Teresa highlights what factors need to be present in order to use these codes and some of the common mistakes she sees that lead to unpaid claims.

Quotes:

"So when I talk about the scaling and root planing codes, I'm really talking about those two codes, and it does depend on how many teeth that you have involved in the procedure."

"One thing that I'd like to point out is we do talk about the tissue being contaminated with toxins and microorganisms, and I'm just going to challenge you. Is that something that you discuss with your patients? And if not, why not?"

"A good rule of thumb is to make sure that your probing and your radiographs are all within one year and that way you should have really current information and that just helps you also with your conversations with the patient."

Links:

DentistRX: https://www.dentistrx.com

More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/

Teresa Duncan Website: https://www.katrinasanders.com

Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/

Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

TIPisode Leaving Your Job With Grace with Teresa Duncan, MS (Rebroadcast) Feb 18, 2022

Show notes

Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about grace, specifically how to leave your job with grace. Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods, and helping doctors and managers establish solid management systems. A recipient of the Educator of the Year Award by the Association of Dental Implant Auxiliaries – a component of the International Congress of Oral Implantologists, she understands the importance of continuing education. Episode Highlights

Don't Burn Bridges
Check Your Contract
Craft Your Message
It Pays to be Professional
Change is Good

Quotes "Sometimes we need to leave a position for reasons that have nothing to do with the office" "You may need to take another job for higher pay… and that is okay" "For mental health I think you need to go to the place that makes you happy" "It is a very small industry, whoever you are working with today, you might work with down the road at a different office" "Taking patient information with you is a HIPAA violation" "When you leave an office, you leave the patients, not just the office" "Change is good, it is difficult, but change is ultimately good" Links A Tale of Two Hygienists Website: www.ataleoftwohygienists.com Contact Teresa: http://www.odysseymgmt.com/contact Teresa Website:http://www.odysseymgmt.com Teresa's Book: http://odysseymgmt.corecommerce.com/Book/ use code TALE for $3 courtesy Nobody Told Me That Podcast: http://nobodytoldmethat.libsyn.com Chew on This Podcast: https://chewonthisdentalpodcast.libsyn.com

319 Communicating With Parents: Parent Buy-In With Dr. Matt Allen Feb 16, 2022

Show notes

Motivational Interviewing Network of Trainers (MINT)

On this episode of A Tale of Two Hygienists repeat guest, Dr. Matt Allen joins us to talk about patient vs parent focused approaches to communication in the op and how to use your motivational interviewing techniques with both pediatric patients, and their parents.

This episode has FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. You can view all episodes with Free CE here. Take the CE course for this episode HERE

Interview Starts: 07:14.560

Episode Highlights

We Love Reviews!
Hinman Live Podcasting!
Dr. Matt Allen Background
Patient Centered Approach
Respect Patient and Parent Autonomy
Ages
Communicating with Parents
Dealing with the Difficult Parent
Present Options

Quotes

"I often get asked what age it makes sense to start talking to the patient themselves."

"Until that child is an adult, you are going to need to have a conversation with the parent, that isn't to say that you can't involve the patient in conversations about their oral health."

"Teaching kids that they have a voice in their healthcare as they get older is important."

"If you can have that conversation with the child, have that conversation, it does something for the child, and for the parent."

"People tend to be pretty thoughtful from an early age, we need to give them credit for that."

"I don't want to drive a wedge between the patient and the parent either."

"It's really important to offer parents options, even if the other option is to do nothing."

"When we are presented with options we tend to want to choose the option that is best for us."

"It saves me so much time in the long run to have those meaningful conversations, and builds up my own personal satisfaction and fights burnout in my job."

Links

M David MI homepage

differentkind homepage

Book "How to Talk so Kids Will Listen...And Listen So Kids Will Talk": https://www.amazon.com/How-Talk-Kids-Will-Listen/dp/0743525086

Find Dr. Allen on previous episode: 270

Fast Facts: Perio Edition "Periodontitis as a Manifestation of Systemic Disease - Infantile Genetic Agranulocytosis Feb 14, 2022

Show notes

On this week's episode of Fast Facts - Perio Edition, Katrina Sanders, we are continuing the conversation around periodontitis as a manifestation of systemic disease discussing patients that present with Infantile genetic agranulocytosis.

Quotes:

"You see, an individual who has Infantile genetic agranulocytosis is an individual who is born, present at birth with this congenital or genetic disorder. We also, by the way, can have individuals who experience acquired agranulocytosis."

"We understand, of course, that these neutrophils, these white blood cells, are a really important component of the immune system because they aid in the fighting of infection. So if an individual has infantile genetic agranulocytosis, these are individuals who absolutely are going to be prone to infection."

Resources:

DentistRX: https://www.dentistrx.com

More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/

Katrina Sanders Website: https://www.katrinasanders.com

Katrina Sanders Instagram: https://www.instagram.com/thedentalwinegenist/

Papapanou, P. N., Sanz, M., Buduneli, N., Dietrich, T., Feres, M., Fine, D. H., ... & Tonetti, M. S. (2018). Jepsen S, Caton JG, Albandar JM, Bissada NF, Bouchard P, Cortellini P, Demirel K, de Sanctis M, Ercoli C, Fan J, Geurs NC, Hughes FJ, Jin L, Kantarci A, Lalla E, Madianos PN, Matthews D, McGuire MK, Mills MP, Preshaw PM, Reynolds MA, Sculean A, Susin C, West NX, Yamazaki K. Periodontal manifestations of systemic diseases and developmental and acquired conditions: Consensus report of workgroup 3 of the 2017 World Workshop on the Classification of Periodontal and Peri-Implant Diseases and Conditions. J Periodontol. 2018 Jun;89 Suppl 1:S237-S248. doi: 10.1002/JPER.17-0733. PMID: 29926943.

Perio Protect: Your Quick Guide with Liz Nies, RDH **Bonus** Feb 12, 2022

Show notes

www.perioprotect.com/atoth

On this bonus episode we are joined by one of Andrew's favorite people working for one of his favorite dental companies. Welcome Liz Nies, RDH who works for Perio Protect. Liz and Andrew discuss a Facebook question focused on Perio Protect that got a lot of attention in the dental community (200+ positive comments!!!!). Liz explains what Perio Protect is, how it works, how your office and your patients benefit and Andrew speaks to his experience with Perio Protect, and why he loves it so much!

Episode Highlights

The Facebook Question
The Comments - Perio Protect isn't a scam
What is Perio Protect?
How does Perio Protect work?
Maintaining healthy biofilm
Smilersaver Tray Cleaner
Andrew's Personal Experience
Free 15 Minute Consult: www.perioprotect.com/atoth
Annual Meeting - Oct 7th and 8th

Quotes

"They feel more like a science company that has dental products."

"If you are a skeptic, go read the Google Reviews."

"The most rewarding position in my career is the one I have now."

"240 Comments, 240 pro-Perio Protect."

"We have over 1900 reviews on our website of patients who are happy they made the investment."

"You need to get off the rollercoaster of unhealthy, healthy, unhealthy, with Perio Protect you are maintaining the healthy biofilm daily."

"This is non-invasive treatment, it doesn't hurt, and patients see results."

"Once you see the difference in your patients you won't believe it, and your patients will be thrilled."

"People show up to your practices everyday because they want to keep their teeth, we need to remember that and offer them the comprehensive treatment plan that will work, and they will find a way to pay for it because they want it, and they will thank you 10 fold."

Links

Perio Protect Annual meeting - https://provider s.perioprotect.com/product/2022/

Call Perio Protect: 314-256-0772

Liz: ext 132