“There’s Florence and London and Paris and Prague and Brussels.” Lina Insana, chair of the department of French and Italian at the University of Pittsburgh, points to a spread from the Kaufmann's department store’s in-house magazine, Storagram, which proclaims the 30th anniversary of the “Foreign Office.” “They used these foreign offices as proof of the quality of their merchandise—how up to date that merchandise was, how up to the minute the styles were,” Insana said. At the time, many department stores had buyers overseas. But Kaufmann’s had something else, the inverse of its Foreign Office with its buyers in Buenos Aires and Shanghai and Bombay: the stateside Foreign Department, smack dab in the middle of Pittsburgh. “In this Foreign Department, all of the sales clerks, who were both men and women, were available to a huge range of immigrant customers,” said Insana. Fourteen clerks spoke just as many languages: French, Italian, Serbian and Croatian; German, Russian, Greek and Polish