What's Next In - TopPodcast.com

What's Next In: How fintechs take flight Sep 19, 2024

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Sabrina Tharani, who leads Mastercard’s Start Path startup engagement program, which is celebrating its 10th anniversary this month. The program now counts more than 400 startups as alumni that have collectively raised more than $25 billion in post-program capital.

Among them are New York-based FinGoal, which analyzes transaction data on behalf of financial brands to generate customer attributes and next-best actions for consumers and small and medium-sized businesses, and London-based Uome, which enables seamless integration and customization for sole traders and small business owners through a flexible, API-driven platform. FinGoal CEO David Nohe and Uome founder Jason Halstead joined Tharani in discussing the evolution of the fintech landscape, the challenges of founding a startup, tips for making the most of engagement programs like Start Path, and more.

What's Next In: What’s on tap for in-store checkout? Jun 18, 2024

From swipe to dip to tap to smile? On the podcast "What's Next In," Mastercard’s Jennifer Marriner and Dennis Gamiello discuss with host Vicki Hyman the evolution of physical checkout, from the zip-zap machines of yore to today’s tap and go revolution and beyond, including the rise of biometric-powered payments in store. Looking ahead, they discuss the future of checkout as a place where online and offline experiences converge, with hyper-personalized shopping experiences and seamless checkouts. “Think about the experience you can offer, the rewards, everything associated with that payment,” Gamiello says. “I show up, I’m recognized, I’m trusted … You’re seeing it all moving in the same direction and it comes together to unlock that transformational experience.”

What's Next In: Why cyber scams are on the rise Apr 30, 2024

With rise of advanced technology, fraudsters are tricking consumers out of more money than ever before, through more channels than ever before: emails, texts, social media, phonecalls. In just the U.S., consumers reported losing more than $10 billion to fraud in 2023, a record — and many people are too embarrassed or ashamed to report they’ve been scammed.

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Chris Reid, the company’s executive vice president of Identity Solutions, on the evolution of various fraud and scam tactics, how we’re using technology to combat them and measures we’re encouraging customers and consumers alike to take to protect their money.

“The wonderful thing about humans is that we are inherently trusting, and that is what makes society function and be vibrant,” Reid says. “It’s that small subset of criminals who take advantage of that.”

To fight this growing threat, Mastercard last week announced Scam Protect, a suite of products and services powered by AI, biometrics and open banking. “The same cutting-edge technology that can fight fraud can also help identify and protect consumers from scams,” Reid says. “But we’re going beyond tech — we are collaborating with organizations across the ecosystem to fight scams through new technologies and education.”

To hear more from Reid, tune in now.

What's Next In: Rapper Stix on the ‘gift’ of growing up in Watts and giving back Feb 27, 2024

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman talks with Brandon “Stix” Salaam-Bailey, the Watts-born-and-bred hip-hop artist who is the force behind the ThinkWatts Foundation, the nonprofit delivering an ever-expanding range of programs — from weekly food distribution, environmental justice initiatives, and coding, financial education and entrepreneurship workshops, to name a few — to underserved residents in his community, where the poverty rate is more than twice the national average, and beyond. On the podcast, Stix shares his journey from rapper and producer to activist and social entrepreneur, highlighting some of the success stories he’s shepherded through ThinkWatts, his plans for the foundation’s future, and his reflections on the community that forged him.

What's Next In: Entering the era of empathic AI Jan 25, 2024

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Einat Haftel, the chief product officer at Dynamic Yield, the AI-powered experience operating system that helps companies build hyper-personalized digital experiences with great agility and speed. And in a modern world where personalization is key, Shopping Muse, Dynamic Yield’s new virtual digital assistant driven by generative AI, is bringing a new edge to conversational commerce.

“You can go into a store, talk to consultant, say, ‘I have light features and want this makeup,’ and they help you, but you can't do that when you shop online. Shopping Muse is designed to solve exactly that,” she says. Haftel also discusses the future of personalization, how AI is evolving and how that is changing how people interact with it and trust its outputs. “I think AI will actually start to be empathic to the user and we are going to see people adapt,” she says.

What's Next In: Going inside of the AI Garage Oct 31, 2023

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Nitendra Rajput, senior vice president and head of Mastercard’s AI Garage, which applies AI at scale across Mastercard, developing new algorithms and collaborating with teams to design and develop new products and services.

Rajput discusses the way cyber criminals are capitalizing on AI, how the company is accelerating the adoption of AI through innovative partnerships, and why it’s critical to put in place guardrails to ensure AI is used responsibly. A researcher and prolific patent developer who started his career in speech recognition, Rajput says AI can help us better understand the world around us – and perhaps better understand ourselves as well.

What's Next In: Building the digital rails to go the last mile Sep 19, 2023

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Mastercard's Tara Nathan, the founder of Community Pass, a digital infrastructure that increases access to critical services including healthcare, agriculture and micro-commerce for people in underserved, remote, and frequently offline communities.

As world leaders gather in New York City for the U.N. General Assembly to discuss how to accelerate action on the sustainable development goals, including reducing poverty, hunger, and inequality, Nathan discusses the role the private sector can play in delivering services in a commercially sustainable and scalable way and how people can harness digitization and their own data to improve their lives and livelihoods.

"We're peeling back the layers to a problem and creating solutions," Nathan says. "Digitization is helping to bring critical services and brighter opportunities to people in developing markets — and Mastercard is working to bridge the stiff digital divide."

What's Next In: Taking a quantum (computing) leap forward Jul 06, 2023

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Steve Flinter, vice president for artificial intelligence, machine learning and quantum computing at Mastercard, and Murray Thom, vice president of quantum business innovation at D-Wave, the British Colombia-based company that develops and delivers quantum computing systems, software and services.

They discuss the challenges of evolving quantum computing from the theoretical to the practical — “You’re trying to harness and control the most fundamental properties of the universe at the smallest possible level,” Flinter says— as well as D-Wave’s partnership with Mastercard and other corporations to explore potential use cases while mitigating potential pitfalls often inherent in emerging tech.

What's Next In: How India is embracing digitization May 31, 2023

Today, there are more real-time digital transactions in India than the U.S., China and Europe combined. That’s a testament to the country’s enormous size — it recently passed China to become world’s most populous nation — but even more so, it’s a testament to the country’s embrace of digitization. In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Gautam Aggarwal, division president, South Asia, and Mastercard’s country corporate officer for India.

Aggarwal gives us his take on the evolution of the once largely-agrarian economy into one of the world’s great technology hubs, the government’s Digital India initiative and digital public infrastructure, and the partnerships Mastercard is forging to move that vision forward for the microentrepreneurs and small business owners, both in rural and urban areas, that are the backbone of the Indian economy. “If you won't do the right things, by being inclusive, you won't be able to scale,” he says. “It’s almost become the beacon for the rest of the world and showing to the rest of the word how to do it right.”

What's Next In: Making data work harder in Atlanta to mint opportunities for all Apr 11, 2023

Atlanta routinely makes the “best cities” lists — best places for creatives, best places to start a business, cities with the most Fortune 500 company headquarters, and, most recently, it topped Money magazine’s annual “Best Places to Live” ranking.

But Atlanta also finds itself at the top of a far less vaunted list: It ranked first for income equality among large cities, according to the latest U.S. Census data, with experts pointing to deep-rooted racial disparities in a city that is nearly 50% Black.

The innovation for which the city is celebrated has not reaped benefits for all of its citizens, but that can change. In fact, innovative data tools and partners that connect Black families and entrepreneurs to the digital economy could go a long way in creating a more inclusive and equitable city.

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Atlanta’s deputy chief equity officer La’Shawn Brown Dudley and Salah Goss and Arturo Franco, both with the Mastercard Center for Inclusive Growth, on how harnessing data with inclusion in mind can help leaders make smarter decision and use their resources more effectively.

Dudley was part of the inaugural cohort of Data for Equity, a 10-week program that brought together equity, technology and data officers from around the country to learn new ways to use the power of data to advance economic inclusion. Launched by the Centre for Public Impact and the Center for Inclusive Growth, the program is part of Mastercard’s $500 million In Solidarity initiative to narrow the racial opportunity gap, with a focus on Atlanta and six other American cities.

In Atlanta, that work includes a $950,000 grant to the Russell Innovation Center for Entrepreneurs to support RICE’s Big IDEAS curriculum, including education, technical and financial assistance, and support of Operation HOPE’s 1 Million Black Businesses initiative, to create and grow Black-owned businesses through financial wellness education, small business coaching and help accessing capital.

What’s Next In: How AI is making payments safer and simpler — and what’s next Mar 28, 2023

Long before generative AI began capturing the public’s imagination, Mastercard has been harnessing AI to help financial institutions and other businesses make smarter decisions — from spotting fraudulent transactions to enabling seamless onboarding for cardholders and merchants to identifying fraud, waste and abuse in health care claims.

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Amyn Dhala, the chief product officer for Brighterion, a Mastercard company.

Dhala dives into how Mastercard uses AI, how it enables trust in the payments ecosystem, and the need for companies to embrace ethical and explainable AI to ensure that trust continues and enables even more innovation and better customer experiences.

What's next In: Is cryptocurrency regulation the key to crypto innovation? Dec 07, 2022

“In the end, I'm hoping that one day digital assets will actually become boring. And that's actually one of my aspirational goals.” Of all the virtual ink spilled on the crypto economy, particularly in recent weeks, no one is accusing it of being boring. But that’s what Linda Jeng, the chief global regulatory officer for the Crypto Council for Innovation, believes could happen if new regulations are eventually written to make digital currencies safer.In the latest episode of “What’s Next In,” the Mastercard podcast that explores technology, innovation and ideas, host Vicki Hyman discusses digital currency regulation and crypto innovation. Her guests for this episode are Jeng, whose organization encourages responsible crypto regulation, and Jesse McWaters, Mastercard’s head of regulatory advocacy.

What's Next In: How to make the crypto economy simple and safer Aug 23, 2022

In the crypto economy, the last few years have been a period of innovation, experimentation and more than a little trepidation. The value of the crypto market skyrocketed to nearly $3 trillion before tumbling again; non-fungible tokens seemed to arrive out of nowhere to capture the imagination of artists, collectors and brands; and blockchain-based applications such as smart contracts began gaining traction.

During this time, Raj Dhamodharan has been leading the Mastercard’s efforts in the space as its global head of crypto and blockchain. He says Mastercard’s role is straightforward: enabling choice by bringing simplicity and safety to the crypto economy. That may be through crypto card programs where people can instantly convert their crypto to pay at merchants who accept Mastercard, by making it easier for people to buy NFTs, or by helping crypto wallets and exchanges perform identity and fraud checks and understand their risk.

In the wide-ranging conversation with host Vicki Hyman, he also discusses the evolution of blockchain and crypto, the principles the company developed to evaluate crypto opportunities, and the role of regulation in helping the crypto economy realize its potential.

What's Next In: With great data comes great responsibility Jun 14, 2022

Data is more valuable than ever – which means, more than ever, it needs to be protected.

From the rise of open banking, which enables people to share their financial data to access more choice and better experiences, to the growing desire of companies across industries to harness data to make smarter decisions and create new revenue streams, data security is key.

In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman discusses the evolution of privacy-enhancing technologies with Bob Schukai, Mastercard’s executive vice president for Technology Development, Global Open Banking, and Ellison Anne Williams, the founder and CEO of Enveil, the cybersecurity startup that uses homomorphic encryption to secure data while it’s being used to allow companies to innovate while protecting and respecting individual privacy.

“Privacy-enhancing technologies enable a decentralized form of data usage, collaboration and monetization to be possible,” Williams says. “These technologies leave the data at the point of origination and enable usage of that data in a secure and private way without having to move or replicate it.”

Mastercard’s privacy by design principles ensure that privacy safeguards are built into the design and creation of everything the company does, Schukai says. “We believe that your personal information is just that, it’s personal and we try to take great care to ensure it stays that way.”

To hear more from Schukai and Anne, click play and enjoy!

What's Next In: How to inspire girls to pursue STEM careers Mar 28, 2022

Susan Warner and Abena Danso-Manu both developed a love for STEM from their mothers. Danso-Manu’s mother, a statistics professor in Ghana, and Warner’s mother, a self-taught bookkeeper, sparked a flame in their daughters that eventually connected them years later through Girls4Tech, the award-winning STEM education program that Warner founded in 2014. In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman sits down with Danso-Manu and Warner to discuss G4T, which has now reached more than 2 million girls in 50 countries.

The original goal was to engage our employees as role models and mentors in the subjects they’re most passionate about -- these can range from cryptology and algorithms to fraud detection, biometrics and Big Data. Danso-Manu recently spearheaded the first Girls4Tech program in West Africa, mentoring girls in her home country of Ghana, to reach, she says, another “little Abena.”

During the conversation, they detail the importance of female representation and perspectives, their personal journeys, and the visible impact of the program.

What's Next In: Innovating for diversity Feb 23, 2022

In the first episode our rebooted podcast, host Vicki Hyman chats with Fonta Gilliam of Wellthi and Dennis Cail of Zirtue in honor of Black History Month. They are both part of Mastercard's Start Path programming dedicated to supporting minority-owned startups that further efforts to close the racial wealth and opportunity gap.

Gilliam founded Wellthi, an app and white-label solution for financial institutions that modernize the concept of savings circles, enabling family and friends to encourage one another to reach their savings goals. Cail is the co-founder and CEO of Zirtue, a leading relationship-based lending app with a mission to drive financial inclusion. Recently, Zirtue launched a debit Mastercard card for the unbanked and underbanked, potentially removing financial barriers for millions of American families.

They discuss their mission to bring more financial security to underserved communities, the challenges Black fintech founders face and the worst advice they’ve ever received.

What's Next In: Franchise with Paul Petta Sep 08, 2021

For most people, the word franchise may conjure up an image of their favorite fast food outlet. But what it really mean? It means people know what to expect when they stop for a meal and can trust the franchise to deliver that experience.

Mastercard’s franchise model is no different (OK, hold the fries). Franchise creates, manages and maintains the Mastercard business model, setting the standards for our customers to create the common, consistent payment experience across the world – and, increasingly, so much more.

On the latest episode of "What's Next In," we chat with Chief Franchise Officer Paul Petta, who explains why franchise is so important to our business strategy and key to the company’s growth beyond payments – from how we engage with fintechs to accepting new payment types to ways we can lend our expertise and technology to completely new areas, such as digital identity.

Hear from Petta about how he and his team not only tackle growing the existing Mastercard ecosystem but identify new opportunities for growth. We'll also learn about one of his personal passions and who'll play him in his biopic (hint: he lives in the John Hughes universe).

What's Next In: Data Innovation with Raj Seshadri Jun 02, 2021

What comes with three billion cards with 90 billion transactions a year at roughly 70 million merchants in 210 countries and territories?

Data. A ton if it.

On the latest episode of our podcast “What’s Next In,” Raj Seshadri, president, Data and Services, explains how Mastercard helps empower its customers with faster, better business decisions, all based on the company's real-time transaction data and proprietary analysis.

Hosted by Arthur Baker, each episode of “What’s Next In” informally explores big ideas and trends in the world of payments technology and beyond. In this episode, Seshadri and Baker chatted about her early aspirations of being a doctor, implications of doing business in a data-driven world and how a company like Mastercard can build better outcomes for not only customers but communities.

What's Next In: Innovation with Ken Moore Feb 18, 2021

From 5G to blockchain to quantum computing and more, emerging technologies have the potential to transform almost every aspect of our lives. Ken Moore, Mastercard’s chief innovation officer, is behind the company’s efforts to harness them in new ways, modernizing payments and transforming transactions.

On the latest episode of "What's Next In," Moore shares his thoughts on Mastercard's approach to innovation, risk-taking and collaboration. He discusses which emerging tech excites him the most, including the hot topic from CES this year, 5G: “It's ten times faster, responds ten times quicker and can support 300 times more simultaneously-connected products," he says.

Hosted by Arthur Baker, each episode of "What's Next In" informally explores big ideas and trends in the world of payments technology and beyond.

Hear from Moore about how Mastercard accelerates emerging ideas to create more meaningful digital experiences in everything from 5G to blockchain to quantum computing and artificial intelligence.

What's Next In: Inclusive Cities with Miguel Gamiño Jr. Nov 30, 2020

How a city looks is often different than how it functions, with even the most diverse and cosmopolitan urban centers struggling to bring the growth and extend the benefits of the digital economy to all of its citizens.

On the latest episode of “What’s Next In,” Miguel Gamiño Jr., head of Global Cities and City Possible at Mastercard, discusses how his career in information and technology has spanned the continent and why a city only works if it works for everyone. But don't jus think of them as 'smart cities.'

Before COVID-19, he says, “the digitization of public services and advancement of these quote-unquote smart cities concepts were a ‘nice to have.’ COVID all of a sudden made that a health concern, sometimes a life safety concern … All of sudden, resources can get reprioritized when you’re talking about those kinds of consequences of not acting.”

What's Next In: Sustainability with Kristina Kloberdanz Sep 24, 2020

There was once a time when sustainability meant environmental causes. These days, though, it's much more than that. And for Mastercard it's all about being a force for good and harnessing decency.

Earlier this year, Mastercard reached its goal of bringing 500 million people into the financial system. They almost immediately doubled the commitment to connect 1 billion people to the digital economy and 50 million small businesses by 2025.

And in the midst of the global pandemic, the company quickly mobilized the full strength of its resources – technology, people, funding - to help not only their customers but communities around the world to recover.

Fresh off the heels of releasing Mastercard's annual Sustainability Report, it seems more than apropos that Chief Sustainability Officer Kristina Kloberdanz appears on the latest episode of "What's Next In."

Hosted by Arthur Baker, each episode of “What’s Next In” informally explores big ideas and trends in the world of payments technology and beyond.

In their engaging discussion Kloberdanz explains the roadmap to tapping our people and our networks to build a more equitable society. She also discusses her early days at IBM (as a client rep), what it meant to be Mastercard's first sustainability officer, the road ahead and her early career as a ballerina for such prestigious Balanchine companies as The New York ballet and San Francisco Ballet.

What's Next In: Small Business with James Anderson Jul 29, 2020

Small business, in a real sense, is big business — it has been the engine for the global economy and has the potential to power our recovery and growth. On the latest episode of “What’s Next In,” James Anderson, executive vice president, Global Commercial Products for Mastercard, tells us how the company is helping small businesses embrace digitization and harness the power of data insights.

Small businesses provide a lot of the diversity and variety in any capitalist society, Anderson says, and there is an interesting alignment between what Mastercard is doing for small businesses and the way governments think about them.

In this episode, Anderson and Baker chatted about the accelerated adoption of contactless payments, particularly in the United States; Anderson’s propensity to collect unreliable British sportscars and the renowned cricket player with whom he shares the same moniker. “I am English but I actually don’t follow cricket. From what I hear, he’s pretty good...”

What's Next In: Customer Experience with Donald Chesnut Jul 13, 2020

In times like these, it's vital for businesses to be close to customers -- not so much in the physical sense but in touch with what they need, how they feel, and perhaps most important, how they can deliver goods and services.

Because of this, we see no better time for us to chat with Mastercard’s Chief Experience Officer Donald Chesnut who appeared on the latest episode of our podcast "What's Next In."

Chesnut chats about the strides and efforts Mastercard has made in enhancing customer experience, how his background in dramatic literature helps his job and an even an examination of the quote, "The experience of the product is bigger than the product itself..."

He also tackled the subject of small businesses and the hardships they're currently facing in this global pandemic.

What's Next In: Diversity and Inclusion with Randall Tucker Dec 16, 2019

The employees of any large company are bound to have differences in age, gender, ethnicity, family status, background as well as the hundreds of other details that make us unique.

For the company to succeed, employees across the board must work together as a team and toward a common goal. But how?

To answer that question, we're joined by Mastercard’s Chief Inclusion Officer Randall Tucker. The conversation, hosted by Arthur Baker, explores the different ways that we can create the right environment for people to exceed expectations and excel while having the opportunity to reach their greatest potential together.

Don't miss out on this must-listen – especially to hear what profession Randall would have pursued in another life.

What's Next In: Your Data with JoAnn Stonier Nov 13, 2019

Of late, data has become a topic that's often front and center in many a news cycle. In this hyperconnected world, it's no secret that we've all become perpetual streams of data with every view, download, purchase, tap, click and swipe. The result of all these data points? The perfect virtual picture of both our professional and personal lives.

Because of this, we see no better time for us to chat with Mastercard's Chief Data Officer JoAnn Stonier. The conversation explores the essential role data plays in our business and our responsibility and commitment as a company to use that data in ways that are legal, ethical and in the best interest of our customers.

In her conversation with host Arthur Baker, JoAnn also explains how she approaches her role as well as lend some tips to how we can best secure data in our personal lives. It's a fascinating discussion and a must-listen for just about everyone on the planet with a smartphone, smart tv, connected car or smart speaker.

What's Next In: Disruption with Michael Miebach Sep 10, 2019

What's one constant in life? Simple. It's Change. In these ever-evolving digital times, change comes fast and furious. In fact, when it's so transformative that it alters the way we conduct our day-to-day life, change quickly morphs into disruption.

And yup, disruption is the key to progress. Without disruption, there'd be no iPhone, no Google or Facebook, no Amazon, no Tesla and yes, no Mastercard.

Because of this, we see no better time for us to chat with Chief Product Officer Michael Miebach on the latest episode of "What’s Next In." From the concept of fintech disruption to the risk and opportunity often associated with it, host Arthur Baker and co-host Emily Stepper discuss the evolving landscape that allows our company to be at the forefront to serve an increasingly-digital consumer. It's a must-listen...

What's Next In: Digital Life with Jorn Lambert Jul 30, 2019

Life as we know it has changed. A lot. Thanks to achievements in innovation and technology, we live in a world that is digital by design. Those ones and zeroes help us reshape how we work, learn, consume media and shop. Digital life even dictates how we interact with each other.

Because of this, we see no better time for us to chat with Jorn Lambert, executive vice president, Digital Solutions on the latest episode of ‘What’s Next In.’ So what's he chatting about with host Arthur Baker and co-host Parks Daniel? They dive into some of the products, partnerships and possibilities that allow Mastercard to serve an increasing digital consumer.

But what about the fun stuff? We also find out what unlikely subject Jorn studied in Rome and what his dream career would be. Super cool stuff.

What’s Next In: Legacy with Ann Cairns May 28, 2019

When we talk about a company’s legacy, there’s sometimes a tendency to think about the past. In our digital landscape, though, a legacy is something that very much lives with the decisions we make in the here and now. Because of this, we see no better time for us to chat with Vice Chairman Ann Cairns on the latest episode of ‘What’s Next In’ about some of the foundational topics that are shaping Mastercard’s legacy.

In this episode, Ann dives into the impact technology can have on our world regarding change, progression and evolution. She also speaks about the many opportunities we have to make a lasting impact on the fintech business.

From her exciting time working on an oil rig to her stint at Lehman Brothers, she also chats about her approach to risk and how a company can ensure they’re making good decisions.

But what about the fun stuff? We find out what actress may play Ann in her biography and in what famous American city was she living during the filming of an iconic ‘80s teen comedy. Hint: It was windy.

What's Next In: Mastercard's Sonic Brand May 24, 2019

It’s been a pretty exciting year at Mastercard. In January, the payments giant became a symbol brand. In early February, they unveiled the sound of Mastercard, a comprehensive sonic brand architecture that will become the audio cue for many of their interactions with customers.

In this special episode, host Arthur Baker gives the audience a brief background on why the new sonic brand identity is every bit as important as the company’s iconic interlocking circles.

The new sonic brand is the culmination of years of hard work not to mention the involvement of leading creatives and musicians from around the world and a multitude of cultures. Take a listen now to what Mastercard sounds like...

What's Next In: Reputation with Tim Murphy Jan 22, 2019

Even though Mastercard positions itself as a market leader and a driver for change, there’s always a portion of the population that's somewhat leery of big business. Because of this, there’s perhaps no better time for us to chat with Tim Murphy on the latest episode of ‘What’s Next In’ on how the payments company maintains its reputation. The general counsel dives into how Mastercard navigates business and presents itself during sweeping waves of nationalism and what connection he sees between innovation and risk. He also discusses Mastercard’s approach to social work and how - in an increasingly divided world - Mastercard makes inclusive growth a truly integral part of business. Grab some java and tune in for a great conversation...

What’s Next In: Partnerships with Carlos Menendez Dec 18, 2018

In order to be a successful payments and technology company, Mastercard continuously seeks out new partnerships that will not only enhance business but improve people’s lives. And as a company who has multiple partnerships around the world, who better to explain the very nature of those relationships than Carlos Menendez, president of Enterprise Partnerships at Mastercard. He describes everything from the necessary ingredients for achieving a successful partnership to how they can be truly innovative. In a world where we’re increasingly dependent on technology, Carlos also talks about the importance of human connection within partnerships and shares what themes or trends will have the most impact in the future. Most important, he addresses how the company can continue to do well by doing good through connecting ourselves and other.

What's Next In: Financial Inclusion with Shamina Singh Sep 26, 2018

Mastercard’s history has always been closely tied with inclusive growth and being the UN General Assembly is in its 73rd session, what better way to recognize the event than having EVP of Sustainability Shamina Singh speak about financial inclusion? From the origins of how the Mastercard Foundation was created to how the company utilizes their network for financial inclusion, the casual chat is a must-listen conversation for anyone interested in how technology can help decrease poverty.

What's Next In: Innovation with Deb Barta Aug 08, 2018

Whether they're advising a metropolis across the globe on how to become a smart city or evolving their iconic marketing campaign, Mastercard has long been a company where innovators thrive. And no one knows this better than Deb Barta, senior vice president of Innovation Channel Management and Startup Engagement. From hearing about how she spots ingenuity in raw talent to juggling both sides of our brain during innovation, this is the perfect chat either for technofiles or those climbing the corporate ladder.

What's Next In: The Future of Digital Trust with Ajay Bhalla Jul 19, 2018

What do the Terminator, TripAdvisor and the country of Estonia all have in common? Mastercard’s Chief Security Solutions Officer Ajay Bhalla shares his thoughts on these and other topics on today's episode. The casual chat is a must-listen conversation for technofiles of all interests. From trends in the world of machine learning to cyber safety and security to what inspires Ajay on a personal level, host Arthur Baker and his guest co-host Tory Tevis leave no stone unturned. Ajay also explains how the company has fully embraced an era of innovation and how the acquisitions of Brighterion and NuData are helping Mastercard become leaders in the artificial intelligence and machine-learning space. But we know what you’re thinking… Will the machines ever become smarter than the people that use and power them? You’ll just have to have to listen to find out...

What's Next In: The Future of Talent and the Workplace with Kelly Joscelyne Jun 11, 2018

Kelly Joscelyne, Mastercard’s chief talent officer, shares her insights about the modern workplace and how we navigate its waters. We’ll explore how work changes us and, in turn, how employees in 2018 change the employment landscape for better or worse. We also delve into the culture at Mastercard and get Kelly’s opinion to see if the robots will be coming to take our jobs (they’re not … yet), the importance of mentors, her son’s advice to ‘be more like Hermione (from Harry Potter) and that time she just happened to meet Lady Di when she was a little girl.

What's Next In: Storytelling and Marketing with Raja Rajamannar Apr 19, 2018

Raja Rajamannar, Mastercard’s chief marketing and communications officer, shares his insights on marketing, social media, brand storytelling and how Mastercard has evolved its iconic Priceless campaign to Start Something Priceless both inside and outside the company. We also find out why the sound of a brand is important to what tech impressed him at this year's Consumer Electronics Show in Las Vegas. We also get to find out Raja’s favorite story of all time and what his own Start Something Priceless pledge will be. It's a must-listen conversation...

What’s Next In: Smart Cities with Hany Fam Mar 13, 2018

Episode one features Mastercard’s Hany Fam,executive vice president, Enterprise Partnerships, and Jazmin Sagastiverza, a specialist in Digital Marketing.

There couldn’t be better timing for this debut episode. Hany is currently attending this year’s Cities Summit at SXSW (South by Southwest) in Austin, Texas, and will be speaking on several panels.

SXSW, which celebrates music, film, interactive and emerging technologies, is a ripe opportunity for civic leaders and creative urbanists of all disciplines to join together to learn, strategize and form coalitions to transform the cities of tomorrow.

In the podcast, Hany shares with our employees how our company works with cities and how smart urbanization connects to our work as well as to other corporate initiatives. From telecommunications to mass transit to infrastructure, it’s a fascinating, must-listen conversation about how we’re all connected as a society.

What's Next In - Series Trailer Jan 26, 2018

'What's Next In' is a Mastercard podcast covering trends affecting our lives professionally, personally and globally. Host Arthur Baker will be joined by an up-and-coming Mastercard employee to speak with experts, thought leaders or senior executives on such topics as marketing, workplace diversity, financial inclusion, smart cities, cybersecurity and artificial intelligence. We’ll be taking a deep dive to explain how Mastercard is helping shape the future by fostering innovation on each trend.

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