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    Nature

    What We Do

    Have you ever wondered about National Park Service jobs? From studying wildlife, operating wastewater treatment plants, and timing the next Old Faithful geyser eruption, there are many different types of positions that help preserve resources in Yellowstone for current and future generations. Join us each week as we talk with Yellowstone employees about their experiences working for the world’s first national park and offer tips for you to get involved with the NPS.

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    Latest Episodes:
    Becky Wyman, Concessions Management Specialist May 22, 2024
    Show notes

    While most people probably know of the NPS when it comes to parks, did you know Yellowstone has hundreds of contracts with commercial operators to do business in the park? These operators provide services such as hotels, campgrounds, guided tours, and more! Today, Becky Wyman talks about her job overseeing these contracts to ensure we provide a world-class visitor experience. This is our final episode for season 1! Let us know what you think of the show and contact us at go.nps.gov/WhatWeDoPodcast. ---TRANSCRIPT:--- Brett Raeburn: From Yellowstone National Park. This is what we do. I'm Brett Raeburn. Miles Barger: I'm Myles Barger. Brett Raeburn: So I have a quick question for you before we get started on this week's episode. Have you ever hiked with a llama before? Miles Barger: I have not hiked with a llama before. Brett Raeburn: Is that because you don't want to, or is that because you've never had the opportunity? Miles Barger: I think it'd be awesome. I've never had the opportunity. I've definitely seen them around at other parks, but, although I've always wanted a trail goat, you know that’s a thing? Some people hike with trail goats. Yeah. Brett Raeburn: Hold on. So what? Explain this really quickly we get started. Miles Barger: I've seen people in, like, national forests, they'll have. You usually need at least two because they’re herd animals and they can carry up to like 50 pounds each. So you can use them as kind of mini pack animals, but you don't have to put them on a string, and they just gather at night anyway. Brett Raeburn: What a chick magnet that would be. The, I'd be a conversation starter right there. Well, so my trivia question today doesn't have to do with goats. It does have to do with llamas. So, do you know how many llama outfitters currently have contracts to do business in Yellowstone National Park? Miles Barger: I do not, I will guess 11. Brett Raeburn: It's actually three, so. Oh, so you you had a string of doing really well on these trivia questions that might have come to an end here. So there are three outfitters currently that that would let you go hiking with a llama. So it's possible maybe, maybe a bucket list item here. Our guest this morning as someone who probably would have known the answer to that question. Brett Raeburn: So she's Becky Wyman, a concessions management specialist here at Yellowstone National Park. Becky, have you ever hiked with a llama? Becky Wyman: I have not. Brett Raeburn: No. So it sounds like we need, like, a work trip. Becky Wyman: I think so. Brett Raeburn: To come out to come out this summer because I love nothing more than hiking and not carrying my own stuff. Becky Wyman: That's quite nice. Brett Raeburn: That sounds awesome. well, it's awesome having you here today. So we didn't invite you here to just talk about goats and llamas exclusively, although, you know, if they come up more, that's. I'm totally fine with that. we invite you here because you have a super important job in the Park Service that most visitors would know nothing about. Brett Raeburn: You work a lot behind the scenes. and before we get into the details about what you do, as a concessions management specialist, I actually could you give us, like, an overview of what, what concessionaires and what CUAs, commercial use authorization holders. Like what? What are all those things? Because a lot of listeners probably just have no clue what that is. Becky Wyman: So our office oversees all of the commercial, operators in the park. we have category one, two and three contracts, plus our commercial use authorization, program. the category one contracts include our large concessionaires. currently Xanterra, Yellowstone General Stores. They do the lodging and, retail, type of operations in the park. Becky Wyman: We also have our, service stations. Our CUA program oversees or has our fishing guides, photo tours, environmental education tours, that sort of, scope. And then we have our category two and three contracts, which include our, over snow operators in winter. We have a bear spray rental. We have, stock outfitters, that do day and overnight trips in the park. Becky Wyman: That include our llamas, as well as a, ski camp in winter that is located at Canyon. Brett Raeburn: Awesome. So. So the park service doesn't actually have, like, we don't run hotels or things like that. Becky Wyman: That is correct. We we have contracts that allow other operators to run those, and we oversee those contracts. Brett Raeburn: That is a lot there. How many, how many are there? Just like a rough ballpark. it's always changing, right? The number. Becky Wyman: Well, all of our contracts pretty much stay the same. we have the three, large category one contracts. like I said, the the hotels and retail, retail, general stores and our service stations. we have 38 stock contracts that include the three llamas. We have 23 over snow contracts and one bear spray rental. and then I believe the number of CUAs exceeds 400. Brett Raeburn: Yeah, that that's a lot. That's a lot that you're you're overseeing, the concessions office. okay. Well. Thank you. Yeah. I just thought that would be a good overview of, like what that actually...what your job entails before we kind of dive into the to the background, and then and then we'll kind of come back to a typical day, of what it's like working as a concessions management specialist. Brett Raeburn: so do you mind telling us a little bit about where and when you got your start in the National Park Service? Becky Wyman: So I came to Yellowstone in 1998. I was a bright eyed, bushy tailed fisheries technician. So I started my career with the Park Service at Lake in Yellowstone, and I have never left. Brett Raeburn: So it hooked you. Becky Wyman: It hooked me. Miles Barger: No pun intended. Brett Raeburn: Anyway, anyone can get it. so. And how do you hear about that job? Becky Wyman: I think I heard about it through USA jobs. Brett Raeburn: That's awesome. Yeah, we have, and for those of you who don't know who are listening to this and don't know what USA jobs is, we we do have an intro episode that kind of explains that as well as some of the other jargon that that we might talk about here. So just refer back to that. If you have any questions. Brett Raeburn: so so you saw it on USA jobs, you applied and you got it. And, and the rest is history. Becky Wyman: And I drove my car out from South Carolina and I've never left. Wow. Brett Raeburn: Is it okay? So you're from South Carolina So you're an East coaster? Becky Wyman: I am, okay. Brett Raeburn: That's me too. And then? Then you found the mountains, and. Becky Wyman: And then I found the mountains. Brett Raeburn: Gotcha. So, so so how did you get from that job? Which is very different from what you do now. What was that transition like? Becky Wyman: It is. So I worked, for fisheries for three years. Then I moved to the bison office to, follow my husband up to mammoth. and then I just became a flexible park employee and did a variety of administrative roles. I was, the natural resource admin assistant for the center of Resources. which led me to a detail with the. Becky Wyman: At the time, it was the, planning, compliance and landscape architecture division. So I was their admin assistant where I made connections with people in that office that eventually would lead to my transitioning over to the Commercial Services division. in, in an administrative role. And then I just worked my way up. I was the, I oversaw the commercial use authorization program for several years before I got my current job overseeing the category two and three contracts. Brett Raeburn: Wow. So you've done a little bit of it. Becky Wyman: I'm a jack of all trades. Brett Raeburn: Yeah, that's. That's awesome. That's really cool. Miles Barger: I feel like that's, a theme across these episodes. We've either had, like, people who decide this park is for me, and then you make it work within that park. Or some people say, this is my job path that I want to follow and go wherever they need to go to make that happen. Yeah. Or I guess the third type, which is they just want to work in as many parks as possible. Brett Raeburn: Yeah. Yeah. Miles Barger: But yeah, there's a lot of different ways you can spin an NPS career, I think. Brett Raeburn: Yeah. Yeah. So you've been here and you've been at Yellowstone. I don't want to do the quick math, what did you say 98? Becky Wyman: 25 years? Okay. And, you know, and I am in a dual career, family. So the fact that my husband also works for Yellowstone National Park has contributed to me being here for as long as I have. Yeah. Brett Raeburn: So how many, like, dinner table conversations are just focused on on Yellowstone? Or are you guys just like no, too much Yellowstone, we’ve got to talk about something else? Becky Wyman: I live vicariously through his job. He's got a much more interesting job than mine. Brett Raeburn: So what does he do? Becky Wyman: He's bear management. Brett Raeburn: Okay. Okay. So that. Well, I think there's there's lots of interesting things in both of those. As in both of those jobs. so what is a typical day in your job look like? Is there a typical day? Becky Wyman: and typically I'm in the office on the computer, answering phone calls and emails. it's a lot of paper pushing, I guess you could call it. but part of that is, just communicating with our concessionaires. we review annual financial reports, preparing annual overall ratings, which I kind of liken that to a report card on how they're doing with their contracts. Brett Raeburn: Do you use a red pen? Becky Wyman: I do not. Becky Wyman: I have one in my hand, but, that's. Brett Raeburn: You look like you're good at writing, like F. Becky Wyman: Yes. no. And we have very good concessionaires. A++. we review insurance, risk management plans, all things that are outlined in their contracts. Part of my job, requires periodic evaluations of the concessionaires. And this, lets us get out into the park to monitor, how they're doing, making sure they're meeting service standards as outlined in their operating plans, making sure they're providing a quality visitor service, making sure the facilities are well-maintained, and just ensuring the safety of the visitor and their employees. Becky Wyman: the part that I like most is I occasionally get to go out on horseback rides, ride on snowmobiles, or even take a ski trip every once in a while. So nice. That's what gets me out in the park. So that's what I like. Brett Raeburn: So you're kind of. Are you doing, like, the Undercover boss type of situation where you're, like, kind of hiding in the ranks of visitors? Becky Wyman: We may entail secret shoppers, but usually they know who I am. So, yeah. Brett Raeburn: If you’ve been here 25 years. Becky Wyman: Years. It's hard to be secret. Brett Raeburn: Yeah, well, that sounds like a really. Yeah, that's a really interesting part of that is getting to test out this different, different ways of seeing the park. so that was a lot of different, functions and tasks that you have. So what do you think is the most important one to be successful at your job? Becky Wyman: I think communication skills and establishing relationships is the most important part of my job. Brett Raeburn: Yeah, because you're talking with. Becky Wyman: A variety of people from a variety of backgrounds, right? Many of which I don't always relate to. Brett Raeburn: Sure. Becky Wyman: So being flexible and, and just patient is very, a really good thing to keep in mind. Brett Raeburn: Yeah. Yeah, I think that's that's definitely an important, important thing. Miles Barger: Yeah. I feel like, this past winter, we've seen a lot of that because we've had such crazy snow conditions, by which I mean, until later in the winter, hardly any snow. So I've, I've been on some of those calls and just seeing the, like, constant communication with people and trying to make everything work as best we can for them and for our visitors and all of that. Miles Barger: I've been it's given me a good insight into how much communication there is with all these businesses. And and they, of course, have their own interests that are, that they share interests with the Park Service, but they're also businesses. So they have very different things that they have to think about in terms of their long term. Becky Wyman: And Yellowstone has had a few hits lately with the flood. Yeah. The lack of snowfall. just it's impacted different people in different ways the last few years. Yeah. Miles Barger: Can be challenging to operate businesses on a volcano with crazy weather and and, you know, you're at the whims of Mother Nature. Brett Raeburn: Yeah. Yeah. So, so I think you kind of already touched on this, but your is your favorite part of the job, getting to go out on the snowmobile trips and pack trips and llama trips. Becky Wyman: Anytime I can get out of the office is a good day. Yeah, yeah. So yeah, if and if that includes the backcountry, it's even better. Brett Raeburn: So you actually get to go on like a backcountry camping trip, like overnight. Do you do overnighters? Becky Wyman: I haven't done overnighters with the concessionaires, but I have gone out with our backcountry rangers to do stock evaluations in the summer. So I've gotten to go to Beckler, which I had never been to until that. Yeah. last summer I got to go to Thorofare. Brett Raeburn: Some of the more remote places are areas of the park. Miles Barger: Yes, both places I would like to go and haven't made it yet, so that's pretty awesome. Brett Raeburn: Yeah. Cool. Yeah, that sounds awesome. And and I guess on the flip side of that, what's the toughest part of your job? Becky Wyman: I mean, I think the toughest part of my job is just keeping up with everything. we're even though Yellowstone is closed in the spring and fall, we're always preparing for the next season, and so we never get to take a break. And if you fall behind in the management of these contracts, the paperwork, it's it's hard to catch up. Becky Wyman: So just staying organized and, and on top of things is, is the hard part. Brett Raeburn: Yeah I always I want someone to invent like this pause button. Yeah. You can just hit. No emails will come in and like you can just go like catch up and then you can hit play again and then you'll be. But I haven't found that yet. Miles Barger: So some of our jobs have, sort of a pause button. They have the furlough. Brett Raeburn: I need a life furlough. Miles Barger: They're not allowed to like, email for like two weeks or a month. But yeah, you're right. What about the regulations? Are they changing pretty often or do they stay fairly consistent? Becky Wyman: I think they're staying pretty constant, but there are some tweaks that they throw at us every once in a while. Yeah. So we have to stay on top of those. Miles Barger: Yeah. I was wondering that continuing education. Becky Wyman: Yes. There's definitely continuing education aspect. Brett Raeburn: Yeah. Yeah for sure. so, you know, even with those difficulties of, of, you know, just, a lot of work coming at you, you've obviously done what you could to stay in the National Park Service and in Yellowstone National Park specifically. So why, why, why the National Park Service? You know what? What's kept you around? Becky Wyman: I think just working for an agency whose mission is to preserve our natu…

    Full show notes at the publisher

    Bret De Young, Supervisory Telecommunications Specialist May 15, 2024
    Show notes

    Yellowstone is one of the most remote places in the Lower 48, which presents unique challenges for telecommunications systems. Our technology services team provides computer, radio, and phone support for employees, maintains the communication center/dispatch services, and more. Today, Bret De Young gives us a peek into his job and provides tips for those interested in working in the growing telecommunications field for the NPS. View definitions/links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Ashton: From Yellowstone National Park. This is what we do. I'm Ashton hooker. Miles: And I'm Miles Barger. Ashton: Hi Miles. Miles: Hey, how's it going? Ashton: Good. How are you? Miles: I'm pretty good. Ashton: Well, thanks for joining. We are joined today by Bret De Young. Bret: Hello. Ashton: Thanks, Bret. He is the supervisory telecommunications specialist here in Yellowstone. So to kind of kick us off with this conversation about telecommunications, you know, cell towers, computers, all the, like, techie stuff that can be a little polarizing here in a park like Yellowstone. People like, you know, remote places without any connectivity. We're going to get into all that. But I have a little trivia for you first. So let's see. We're talking about data. This is a big park, a lot of employees, a lot of computers, a lot a lot of storage. How much storage do you think is supported on Yellowstone's network? Miles: I'll take a wild guess. 100TB. Ashton: You're actually spot on. Wow that's amazing. Miles: I remember Mark's emails. Ashton: Good job. So to put that into perspective, I was like, what does 100TB actually mean? So correct me if I'm wrong. This was just some brief googling. so 300,000 digital photos require one terabyte. So if you multiply that by 100, that is 30 million photos. Miles: That's a ton. That's a lot of data and storage. One hour of eight K footage. Just kidding. Ashton: That's probably not too far off. Yeah. But anyway, to get into this topic more, we have Bret De Young. Thanks for joining us, Bret. How are you doing? Bret: I'm doing good. Ashton: Good, good. So starting us off. Where did you get your start in the National Park Service? Bret: In the National Park Service. I started volunteering with the National Park Service. I came to Yellowstone right after graduating from Purdue, and I worked for the concessionaire, and I worked with the Rangers at Ole Faithful doing search and rescue and a number of other different things. the other jobs that I did for the concessionaire and risk management and fire safety, I worked for the fire marshal, and I worked with the safety office. And, so, in an engineering office, I worked with a facility, maintenance division. So I knew most everybody pretty well after the 16 years that I'd worked for the concessionaire. And, then I one day I got a call from someone, and I applied for a job, and I walked across the street, and I asked them where the cafeteria was because the concessionaire, they fed us every day, and they told me I had to bring my own lunch. Ashton: Oh, man. Bret: So I'm still. I'm still working through that. Ashton: Yeah. You're still learning how to tweet yourself every day. Miles: Why did you first come out and start volunteering? well, are you just an outdoors person before that or. Bret: Yeah, I was I came out here like most people do because they want to experience outdoors and they want to live in it, and they want to, you know, if rather than taking a vacation, they want to walk out the door and do it on their time off. And, so, yeah, I was just drawn to that. And, it was a really close knit community down at Old Faithful, and we ended up working winters and summers seasonally. And, you know, we all worked closely with the Rangers, so it was just nice to spend time and broaden our, our sphere. Ashton: Was there something about Yellowstone that drew you here, or was it just kind of you just happened to come out? Bret: It was, Yeah. I was graduating from college in 1989, at Purdue and, it was during a recession at the time. And I was I was gung ho to start paying off student loans.And I had a friend that kept saying, I love, you know, I've been working summers in Yellowstone and Yellowstone and, you should come out. And I said, okay, let's come out for a summer. And, I think you hear that story a lot. You know, people get hooked. You got hooked. So, yeah. And, my wife came out eventually, not long after that. And so we just made a home of it. Cool. There's. I mean, it's such a big park, and there's so many opportunities. You can move all over the place laterally, and and, there's a lot to do here. That's, that's a benefit of a great big park. Ashton: So as a supervisory telecommunications specialist do you have a typical day on the job. Is there even such a thing. Does it vary by season. What does that look like for you? Bret: Most days are typical. When you get into a supervisory position, it's you don't get out in the park as much. So you see, there's a lot of office time, which is, you know, can be the downside. The upside is that you work with all you know, you have a staff and they become your team, and that's fun too. And you kind of live through them in a lot of ways. But a typical day. If so, we support, Yellowstone's dispatch center, which is an eight position dispatch center. It's FCC licensed and, it it's, you know, it's an alarm monitoring center. It's a very busy center, as, as you all know. And it also supports the communities of, Gardiner and, Corwin Springs and Silver Gate and Cooke City and, but we support all their technology, all their systems, or 9 or 9 systems or CAD systems. That's our dispatch system. And, it's very complex. So, if I didn't get a call in the middle of the night from a dispatcher, then the first thing I do is when I get up at 445 in the mornings, I look at my phone to see if there's any emails from any dispatchers, and maybe a radio system wasn't working correctly or they weren't getting, you know, when a 909 call came in and it didn't give the phone number or the address or it was, you know, missed out or something like that. So I look for those first thing just to see what the day is going to be like. And if there's none of those, then, I, like many employees, live outside, you know, outside communities I live in immigrant up in Paradise Valley. if anybody's watched the Yellowstone TV show, it's not like that. But it's very pretty. But I live, you know, so it's an hour commute for me. And, we have a rideshare program that we've been doing since 1991 where employees all ride together. And it's and it's a great thing. So, and I've been the program manager that since 2016, but, so sometimes I'll drive the van and drive a bunch of my employees to work. And anyway, so typical day. Then we get here seven a lot of us work ten hour shifts, and get in at seven. And I go around, I work with all my staff. I see what the telephone people are up to, what the IT people are up to, what kind of challenges they have, what's on the agenda for the day with the alarm shops, doing what the radio shop's doing, and, after I've caught up with all of them, then it's like a lot of other jobs. It's emails and contracts and phone calls and meetings. Ashton: Gotcha. And so that day that you said you've walked across the street to start working for the Park Service, obviously, you didn't start out as like a supervisory telecommunications specialist. So can you tell us kind of your path from there to where you are now? Like, did you have other jobs in the meantime or. Bret: Yeah, that was that was pretty linear. I came across the do a fire alarm systems project. I was working in the engineering department with Sentara and, and, we had tackled some big fire alarm system deficits. We took, you know, we took care of big buildings with, Sentara the concessionaire. We did the Old Faithful and the Lake Hotel, you know, really important overnight occupancies where you can't have, you know, you can't empty the building in the middle of the night because of a nuisance alarm. We did that sometimes. so we got things kind of under wraps over there, and then they, there are some deficits over here, and they wanted me to tackle that. So that's the job I got hired for. but then I became the alarm shop supervisor, and then, my supervisor at the time that hired me, he went on to be the superintendent of American Samoa National Park. So then I detailed in his position, and eventually I got got the position. So. And he's now, the superintendent of Death Valley. Miles: So he never liked the cold. Yeah. Bret: That's about to say. Yeah. That's the place to be if you don't like cold here in Yellowstone. But an interesting thing about him is he hiked every single trail and Yellowstone. And he was here five years. His name is Mike McReynolds, and he's still the superintendent of Death Valley. And then when he completed that project, he started hiking them backwards. Oh, wow. And then he left for American Samoa. Ashton: Wow. So yeah, I haven't that is an accomplishment. Bret: I like to do that, but it hasn't happened yet. Miles: So you did. You kind of ran through all of them. But I'm just curious if you could restate all of the different systems that fall under telecommuting in the park, because I think people I mean, I'm a, I sometimes I forget, you know, I'm like, I think I'm covering all of them and I forget fire alarms or something like that. Bret: I forget sometimes too. Yeah, there's a lot, there's a lot. And then we're reminded, yeah. So the radio systems is a really important one little animal radio system. We've got a big, complex system. And that's what the Rangers use to talk. And we send out pages. We still do pages, for our advanced life support crews and EMTs. Law enforcement. There's, resource protection people that are doing bear jams and animal jams and things like that. And it's just safety, too, for people working in the backcountry so they can communicate. so radio is a really important thing. We have telephones. We've got about 500 landlines and, 180, 190 cell phone lines. So we manage all those contracts and all that hardware for that and the network that it takes to push it out there. The IT department, which is we've got a very complex network to get it out there is, is, you know, the, chief information officer came out here one time from the Department of Interior. He said the last mile is Mammoth. So everything we do to get that from here, from Mammoth to the rest of the park, is magic. It takes a lot of effort and a lot of different methods. So, so, yeah, then we do internet services. We, do all the right away permits for the cell companies. There's a few of those in the park. Five towers that we try to hide. there's, What else? Telephone systems. Alarm systems. Your alarm system. Fire alarm system security, alarm systems, video security. And then also dispatch, which is, like you said, dispatch. Very complex and very important. Yeah. and I hope I didn't leave anything off so any of my staff is disappointed, but but yeah, we do all that and we try to keep it behind the scenes. So the visitors come in, they see the, you know, they see the resource and the animals and everything, and this goes unseen. But it's critical to keep them safe and. Right. so yeah. Yeah. Ashton: So yeah, very important stuff behind the scenes that a lot of people. Bret: Yeah. Like you said, they visit and they would never know. Hopefully not. Yeah. Hopefully that's the goal. Miles: Well and I think a lot of parks in different settings have a lot of these things. They don't have to manage them themselves. You know we're such a big place. It's like yeah there's cell phone towers outside of smaller units or telecommunication stuff kind of comes right up to the edge. Not that they don't have things that they need to do, but, you know, I always tell people at Yellowstone, it's like a it's like a mini state in a lot of ways. Bret: Yeah. You're exactly right. Yeah. If you can have a cell tower at a gateway community that covers where you needed to cover, that's great. We don't have to put it on federal land but we don't. That does doesn't work here. Just doesn't reach far enough. Right. Yeah. Ashton: So what would you say is the most important skill for your job? Bret: Most important skill prioritizing. technical aptitude is the, you know, the obvious one. a broad array of technical experience. Yeah. You have to be kind of a generalist in a lot of ways. And, you know, specialist and others. but yeah, prioritization is really important. Essentialism is really important, which is kind of like prioritization. But doing what's most important all the time and finding focus is really important because multitasking is kind of a defeatist sort of a skill. I think you do a better job for your customers when you're, when you're more focused and less multitasking. Yeah. And so, what would you say is your favorite part of your job. Oh well it's, it's probably a boring answer but it's true. It's, I really like coming in and working with all my staff, you know, seeing them face to face. We do have some remote workers especially in IT and and they're great. And it's really fun to interact with people at different parks and different parts of the country. But, you know, interacting with the staff there, you know, they're enthusiastic. They've been or a lot of them have been around for a long time. And, you bounce ideas off each other and they resource a network. And, so that's that's great. the other part, the other best part about the job is probably going to like, remote repeater sites up on mountaintops. And we'll hike to some of those. Sometimes we fly, we try not to, but skiing to them is, is pretty cool. It takes a lot of planning and you got to be safe. But, you know, that's that's a great way to stay connected. yeah. Miles: There's been some, there's been some good trips up to Mount Holmes the past few years, I feel like. Yeah. Among others. Yeah, I know I've seen some pictures from that. Yeah. Challenging conditions. Things always like to go down in the middle of the winter, it seems like. Bret: Yeah. And we do everything we can to make sure that they're going to hold up for the winter, you know, do all that work in the summer. but, occasionally they, they quit. So you have to travel. Yeah. We get some less than ideal weather in Yellowstone. Sometimes we do, sometimes we certainly do. Sometimes you can't fly. So you have to take other methods to get there. And sometimes you just have to wait. Ashton: And where are those located? Bret: We have, eight mountain top repeaters. We have one on Druid Peak in the Lamar that you can't see. We have one on Henderson Mountain just outside of the park. We have one on top notch, which is in the park. We have one on Mount Washburn, which you can drive to for about four months of the year. Yeah, that's quite a luxury. We have one just outside of the park on Survey Peak, in and right on the edge of Grand Teton National Park and the, Jebediah Smith Wilderness Area. which is funny, you have to land the helicopter right on the park side because. That's right. Recommended wilderness and Jebediah is actually wilderness, so no helicopters. So, it's like an invisible line…

    Full show notes at the publisher

    Heather Basak, Administrative Support Assistant May 08, 2024
    Show notes

    Working for the National Park Service was never on Heather’s radar, but after interning at a few different NPS sites after college, she got bit by the parkie bug and discovered that working in parks was the right fit for her. Today, Heather joins us virtually to talk about her work as a remote administrative support assistant, or as Ranger Jake calls it, “the grease of the Yellowstone machine!” View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Miles: You know. Miles: From Yellowstone National Park. This is what we do. I'm Miles Barger. Jake: And I'm Jake Frank. You know. Miles: Hey, Jake. How's it going? Jake: Miles, I mustache is looking super good today. Miles: Yeah, our podcast listeners can't see my new magnificent mustache. Jake: But, guys, it is spectacular. Miles: To use mustache wax. That's the tip. Yeah. today we're going to be talking to Heather Basak. she's an administrative support assistant, real stones division of resource education and youth programs. We call it Rippy for short. before we get started, though, a little trivia question for you, Jake. Jake: Bring it. Miles: I don't know how you would know this, but you can make a good guess. How many seasonal employees does r e y p employ in the busy summer season? Rounded to the nearest ten. What do you think? 100 were pretty close. A little over. Jake: 90. Miles: One more. Jake: 70. Miles: 80. Jake: I did that on purpose. Miles: Nice. I think the four positions would be 83, but somewhere around 80. That's a lot. It is a lot. There's a lot that goes into, it goes into that, including hiring all those people and doing paperwork and doing budgeting and all sorts of fun things. so. Jake: You got to pay the people. Miles: We got to pay them. We we like to. and then one note, if you notice a difference in sound quality for this episode, there's a good reason for that that we're going to get into during this episode. Heather is a fully remote employee, so we're doing our interview via video chat. So the sound might be a little bit different and that's on purpose. Miles: So you ready? Heather? Ready as you'll ever be. Yep. Heather, that is good to see you as always. So first question to kick it off, when and where did you get your start in the National Park Service? Or if you got started in something that led into the Park Service, you could even start with that. Sure. Heather: so I never thought I would actually be working for the National Park Service. And I grew up like, I mean, we didn't know existed national parks. We didn't really do that. We did other types of vacations, but never the parks. So that was on never on my radar. And it wasn't until I was in college that I visited my first national park and the national park in Texas. Heather: And wonderful trip. I had a blast. Beautiful. But again, I didn't it get. I never thought that I would work for them. And in 1820, towards the end of college and I didn't have a job. What exactly? Sure. What I wanted to do. I was thinking about going to museum studies because I was like a political figure. but I didn't have anything lined up. Heather: And I actually saw a poster and one of the buildings in my college, and it was for the Student Conservation Association, or SCA, and it talked about internships and public lands. And I thought it could be something. To look into. I don't really have anything lined up. I'll look into it. So I went on their website. Heather: And kind of internships like service, management service, doing a lot of that service park ranger type jobs. But then there were other internships like archeologist or, territorial intern that was really interested. I was really interested in scattered throughout the park. I was going to state, so I did her first internship with a National Park Service site in Kansas called Fort Scott starts right at the curatorial intern. Heather: And I was working a lot with collections to prepare of that, and I really enjoyed it. Had other part of that internship was doing around the old military fort. And I got to see a little bit of living history in a fort. This is pretty cool. This is pretty fun. Maybe this is something I want to look into more. Heather: So then I decided to do a second internship. After that, and FCA from Denali National Park and Preserve, and I got to see. I met Jake and we worked together, and I was really there. And I thought, okay, this is something I might want to do for the rest of my life. They were amazing people to work with. Heather: there were beautiful things to see and do, and I never would have been never going to have probably visited the without first going to Fort Scott and doing other internships. Not just something I really, really want to do. And so then, just to be sure, I did one more internship with SCA, this time at Big Bend. Miles: National Park and right back to where you started. Heather: So it kind of feels like it came full circle, like it was the first national park I visited. Then it is National Park. That kind of really was like, yeah, this is definitely what I want to do is unique experience. I got to do it as visit as a visitor and then also be an employee or an intern there. Heather: And so I thought this it this is what I want to do. And then from there I made the jump to like this and Wildlife Service and then National Park Service worked a couple of seasonal positions at different national parks and then eventually made that right into a permanent. Position in Yellowstone. And now as an administrative support assistant. Jake: So I have a few. That was that was a a varied background. So couple things you mentioned, living history. Did you get to wear like period appropriate? like, I don't know, is it costumes is the right word or clothes? That was a while ago. Heather: Some everything that happens. But it was just very special service. I know time Fort Scott by candlelight and it was close to Christmas time. And they had like different vignettes and all these different military buildings where we would act out scenes of what would have happened, in these different buildings. And I got to be a military long dress. Heather: And so I got to be where kind of more in our 19th century garb and, pretend to be out doing the, the soldiers laundry. So that was pretty unique. It was really it was really great. Jake: Yeah. And then the other thing she mentioned that the people she worked with and and they were really great. I just want to like, concur that I am very grateful. Miles: That I got to. Jake: Get that on the record. Miles: I think. When were you guys there? I was there 2008 and 910. Jake: 2012 is when you were there, right? Heather. Yes. Miles: That okay. So I missed you. I was a little earlier. Jake: Yeah. There there is. Miles: Like all the best people. Jake: Our listeners there is like a legit like if you've worked in Alaska, you have like a camaraderie with the people in Alaska because it gets into your own, like such a cool place. Like, yeah, you can tell from Heather, she's like, I went to Alaska. And then I realized this is what I wanted to do. Like, it's just really cool. Miles: Yeah, I resemble that remark. Jake: So out of those, out of all those jobs that you did to get you to Yellowstone, all the seasonal jobs was there. Did you have any repeat jobs or where did you move, like every season? Was it a different job? Heather: So good question. And so I well I worked at the. Fish and Wildlife pageant very similar to I was a park ranger, interpretive park ranger for them. And I worked with, preschool kids and did a preschool program for them, and then kind of translated that into the National Park Service. I did interpretive park ranger job. so a lot of the kind of hikes, the guided parks in walks, that's the thing working in the visitor center, helping people around. Heather: but then I worked, also as a campground greeter, ranger, in great shape along with National Park. got to help people check in campsites, go to a campground, meals, walk around, talk to them, educate them about the park. and then I work with the Yellowstone and worked as a reminder. So I worked in the what's called the classroom and, and all the money that came in from the entrance stations and the visitor centers reconciled all that money, and then got it ready for deposit and then also worked in the visitor services office in Yellowstone. Heather: helping people plan their trips and then work on some special use permit. so I didn't move around a little bit, but I was kind of I might have been in a little bit different, but seasonally, because I had I was with my husband and he had a permanent job at some of these places. Yeah. So I, I stuck around in some of these parks probably a little bit longer than others, seasonal soup. Heather: And then I can then move around a little bit and follow their job. Or I was and more in one area for a longer time. Jake: Yeah, I was, I was asking because my until I got my first permanent job, I moved 12 times in six years. So it was every six months. I was on to something else though, like that's that is part of the lifestyle. And then your permanent okay. Miles: So where are you joining us from right now. Heather: So I work I believe in my from Boise Idaho. Miles: and how long have you been working fully remote. Is it been two years? Heather: Oh, that's a that's a great question. And then and probably about a year and a half. Miles: Okay. Okay. so what does, do you have a typical day? What does your typical day look like? You have a typical day. So I don't think there ever really is a typical week. Heather: for an administrative support assistant. because so many things get thrown at us and there's so many things that pop up last minute that we have to take care of that I don't think any one day is completely the same. But we do have a lot of like reoccurring tasks that happen every. And so we do a lot of the same stuff to me, every single day may not just be every day like we have to get payroll done. Heather: that's part of the big one. Everybody wants to get paid pretty important. So that's kind of one of thank you. It's one of the biggest tasks that we have. But we also arrange travel for a lot of our in-house employees that they have to go to meeting at the outside of the park to go to other parks to assist with anything. Heather: We arrange that travel is something that that's kind of like a travel agent in that regard. we deal a lot with, I'm sorry. so we're kind of an. Heather: HR liaison in his personnel actions for hiring somebody. All those are those 83 seasonals we put in an office for them, and then nobody is in these three different positions. Kind of all, initiative, support, assistance. And then depending on the part or even the division, you might even help with some budget work, reconciling accounts or an expenses and. Jake: you also have a credit card. Heather: I do not do not all do. But I do have a purchase card and I make purchases for some of our position. Jake: Yeah, I know that, I've never owned a purchase card as a government employee, but that's another thing that, administer to folks are worth their weight in gold for managing the purchasing process. It's very complicated. And there are a lot of rules. Heather: There are a lot like that. Yes. Miles: Yeah. Yes. So what would you say is the most important skill for your job? Or if there's more than one, you can say, yeah. Heather: administrative support assistance really need to be flexible because there are so many things that will pop up last minute. So I think you'll be working on something and then have to put that task away and work on something else because of the time sensitive. so you need to be able to jump from one task to another pretty easily and change your priorities on the fly. Heather: and then I think you said you have a really good customer service mentality. I mean, administrative support assistance. We don't really what we don't buy. We didn't think of our customers like our fellow employees. We want to make sure we give them a good support. And as an experience, every time, so they can be successful in their job and so they can protect the parks. Heather: They can also, you know, share business. And so we really need to be focused on our employees. Miles: what's your favorite part? Yeah. Heather: It's variety. There's a lot of stuff that you get to do as an administrative support assistant. You're not really necessarily pigeonholed into one thing. You get exposure to a lot of different, a lot of different routes. And, you know, coming around, at the time, you get exposure to different divisions, every division and administrative support assistant and what they do for each division is a little different. Heather: So, you just get exposure to a lot of different things, a lot of different processes. You can really, really enjoy that. And I mean, get to work with people. It's just pretty great, too. Miles: and, what about the flip side? You have a least favorite part of your job or hardest part? all the email. Yeah. Nonstop. Nonstop. Heather: You, it's be a little overwhelming at times that, Yeah. But in all seriousness, I think having to juggle so many different things at once and balancing all the different pieces, and being able to get that from one task to another, and it can be a little difficult at times. So it's really important, you know, if you do get one of these jobs to take particular notes, be really organized. Heather: and so figure it out. Really great organization methods for some of the stuff that. Yeah, yeah. But that's that's kind of like. Miles: And I think sometimes you all have to deal with really long term deadlines or what seem like long term deadlines to me. And that I think that's always hard for me where it's like, oh, we need to have this thing in like six months ahead of time or, you know, and their deadlines that you, you can't miss really? Miles: Yeah. Heather: Especially when it comes to H.R. We really. Yeah. We've got deadlines pretty far in advance for some, for some of our things. And if you miss those deadlines and it pushes back and then maybe somebody can start. and so yeah. So there are some things that definitely happens. Miles: Yeah. A lot of people relying. Jake: you guys are there like the grease of this machine. They make sure that everything is the keeps chugging along and without it. Yeah. Without all the little actions and paperwork and everything, it seems like we're constantly in contact. Admin. Miles: Yeah. And you all know all the you know, you all know all the little things, but. What do we do. How do we do that. Heather: Well no. Yes. Well a lot of research. You do have to be a researcher I feel like. And then stop it and look at some of this stuff and make it out. And you've got some. Of those questions. Because there are a lot of rules. There are a lot of things. But and I'm still constantly learning. And that's also I got to like never really say I feel like you never really say, stop it. You're constantly in motion. You're constantly. Miles: You mind if I ask you about when you're talking about moving with your husband and everything? Just because I think that would be interesting for people who are thinking about NPS as a career, it can be challenging. I think, or, you know, long term, partners who work in the service like I've known people who are married and live apart for a long time. Miles: sometimes, like a really long time or they date and hour long distance for years before finally and and things like that. So, I don…

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    Miles Barger, Publications Program Manager May 01, 2024
    Show notes

    From park newspapers, maps, trail guides, and more, Yellowstone has a LOT of publications. Miles Barger, publications program manager, joins us to talk about his job writing, designing, and managing these dozens of printed materials. We discuss his professional journey since starting as a seasonal housekeeper at Canyon Village, as well as his nail-biting grizzly bear sighting during one of his first hiking trips in the park. View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Jake: From Yellowstone National Park. This is what we do. I'm Jake Frank. Ashton: And I'm Ashton Hooker. Jake: Ashton. Ashton: Hey, Jake. Jake: How are you? Ashton: I'm doing pretty good. How about you? Jake: We're in Yellowstone, life is good. Ashton: It's another day in Yellowstone. Jake: Did you by chance happen to see the email that we got about the edits to our spring newspaper? Ashton: I did, actually. Jake: Did you get your edits in yet? Ashton: No. It's on my list, though. Jake: Make sure to do that. Yeah. Speaking of publications. Do you know how many publications that Yellowstone National Park manages? Ashton: Oh. It's got to be way more than I even think. Jake: It's a big number. It's not like ridiculously big number, but it's probably more than you would think. Ashton: Yeah, I'm going to say 40. Jake: Double that. Ashton: Oh wow, 80? Jake: 80 publications. Yeah. So, some of the big ones we have are like the park newspaper, but then there's a lot of site bulletins. There's basically all the information that you could want behind the visitor center desk. There's a ton of information to hand out to people if you come to Yellowstone and speaking of publications. Today we're joined by Miles Barger. He is the publications program manager in the Resource Education and Youth Programs division. Miles, how are you doing? Miles: Oh, doing pretty well. Beautiful day out there. Jake: It is a beautiful day. So, for our listeners, some of you may recognize the name. Miles is actually one of our hosts, but you're on the other side of the microphone today. So how does that feel? Miles: Feels great. Multitalented. Yes. Yeah. Jake: He's ambidextrous. Miles: There you go. Jake: You play offense and defense, right? Miles: Yeah. Special teams. Jake: Yes. So, how did you start working in national parks? Miles: I was in college, and I was looking for a summer job. I had been working near my parents’ house in Kentucky. And then somehow, through the magic of the internet, I realized that you could work in a national park in the summer to make a minimum wage, which I think was like $5.25 back then. Jake: You're dating yourself. Miles: I know, yeah. You could work in a national park and make minimum wage instead of being at home doing it. So, I thought, that's interesting. So, I applied to. I don't think I applied to Glacier because you couldn't have a beard at that time, whatever the concessionaire was. Ashton: Oh. Jake: Well, what a terrible idea. Ashton: Bummer. Miles: I know. So, I was like, well, I'm not doing that, but Yellowstone, I saw some jobs, so I applied for a job with the concessionaire operating the hotels, which was Xanterra back then, as it is now. And I got a job, cleaning cabins at Canyon before they had built all the huge lodges that are up there now. Ashton: Oh, wow. Miles: It was all just cabins, yeah. And I towed a cart around from cabin to cabin and we paused when a bison was sitting on the porch, and I couldn't get in. It's like a forced break. and that was my first summer. And I haven't done anything but work in or around national parks since then. Jake: Gotcha. So, you know, this podcast, we're focusing mainly on people who work in national parks. Yeah, but you mentioned that you worked for a concessionaire. Miles: I did. Jake: Yeah. Just something to tell people that are listening. Is that in Yellowstone, we have about 750 roughly permanent and seasonal employees combined every year. But what's that number in Xanterra? It's like over 3000? Miles: I actually was just looking at this number for one of our publications. It's about 3200 seasonal, concessionaire employees in the summer. So many, many more. Jake: Yeah. It's like five times more employees. So, for people who want to, like, if your main goal is to like what you were is to live in a cool place. In addition to park service jobs, there's Xanterra. There's Delaware North, STGi runs our clinics and then Yellowstone Forever. So, all of those different entities. Miles: A lot of mines, a lot of my jobs were with nonprofit partners, like I worked for Alaska Geographic. Yeah, I worked for Denali Education Center, places like that where they're not the National Park Service job. But you're affiliated with the park, working with the park. Jake: Yeah. So how did you make the switch? How did you go from one to the other? Miles: I was working in Denali in Alaska, and I noticed that a lot of the people who worked there year-round had master's degrees, so I thought maybe I should do that. And I didn't have anything to do, in the off season anyway, so I started applying for master's degrees programs in, environmental studies, environmental science, got in the University of Oregon, started doing my master's, took some GIS classes that seemed helpful. And also, I'm a nerd and it seemed cool. And then there was a project called Atlas of Yellowstone, and I said, oh, I know about Yellowstone. I worked there for a little while, and I got in on that. And then a job opened up in the Park Service. Being a cartographer for the, unigrid brochure program, those are those glossy folded brochures you get when you go to the entrance of any national park. And so. Jake: Highly sought after. Miles: Highly sought after. Yeah. and it was the first time that job had opened in like 15 years, I think was the last time someone had retired or moved on. And I applied, figuring I wouldn't get it because it was a permanent, full time, higher graded a job. But I had the skills to pay the bills, I guess. It was just a very specialized area that I happened to, to have had a knack for it. Ashton: Right place, right time. Miles: Right place, right time. Exactly. I'd done SCA internships. I worked at Yellowstone. I had I'd pieced together enough stuff over those seasons that, combined with the cartography and design skills and writing, I could, you know, make a pretty good case that I had the love for the game and the skills and the knowledge about the park service and all of that, and I ended up getting the job. Ashton: Cool! Jake: So, your first park service job. The first. Well, what was your first seasonal one? I should say that was in Alaska? or did you go for. Miles: I never had a park service job. Jake: You never had a seasonal job? Miles: My first Park Service job was a GS 12 visual information or cartographer. Ashton: Wow! Jake: Way, a way to just like come out swinging. Miles: Yeah, yeah, I was pretty it was I definitely didn't think I would get the job. Yeah. Ashton: Really awesome. Jake: That is, you know, everybody that we interviewed, they'd have like a different backstory on how they started. And I would say, you know, that is atypical. But Ashton, you're you kind of had a similar thing too, right? Well, how did you get your start? Ashton: I started in the it was Geoscientists and Parks internship program. Now it's called Scientists in Parks Internship Program. And I got an internship here in Yellowstone for a summer. And then this position opened up shortly after. Yeah. And applied thinking the same thing as Miles. I was like, I'm not going to get this job, but I got lucky and now I'm here. Jake: Yeah. So, I would like to say that, you know, you guys are 2 in 1,000,000. Yeah. Like is that's not the anyway. Yeah. But I mean it can happen. I think that's, you know, just right place, right time. you know, being willing to get the background that you need so that when the jobs present themselves. Ashton: So, you were a cartographer. Where was that? Miles: Harpers Ferry, Ashton: Okay. Miles: So, it's the kind of design graphic design center for the National Park Service. I would say that's becoming more distributed over time. But things were super spread out in D.C. is my understanding. And like the 50s and 60s. And then there was a push to consolidate everything somewhere. And Senator Robert Byrd was very good at getting things built in West Virginia. I mean, Harpers Ferry, West Virginia is literally as far east and close to D.C. as you could possibly be in West Virginia. So, it's right on the corner. It's like the lowest elevation point in West Virginia, the beautiful spots where the Shenandoah flows into the Potomac. Jake: Yeah, but I've sat on the confluence there and had lunch. Miles: It's very pretty. And so, it's a building full of people who do. That's where the brochure program is. wayside exhibit design, AV, all sorts of stuff. Jake: So, between that job, your first park Service job and, you know, now the program publications program manager, did you have some things in between or did you go it? Miles: I did. I was there's a cartographer for. Yeah, almost four years. Basically, I missed being in the western U.S., and I wanted to get back into a park and operations. The cartographer job is cool because I got to see, like, the breadth of the Park Service and how many different types of parks there are and worked with every kind of park you can imagine from, like a tiny Civil war, not even Civil war, tiny Revolutionary War battlefields all the way up to huge parks. There was a job in Rocky Mountain National Park as the visual information specialist there. And I applied for that and got that job. So, I moved to Estes Park and worked for Rocky for five years. And then this job came open and I applied for that. And I came here in 2020. It was basically during the pandemic when that and the job opened up. Jake: Yeah. So, kind of getting more into your current job now that you're here, do you have a typical day or a season? Like what? What's your what's your workload look like? Miles: I definitely have a typical day, which is come into the office and sit down at my computer and work on my computer. Jake: Can you, can you expand? Miles: Yeah. So, being the publications program manager here, I'm in charge of not all the printed stuff, but the majority of printed things for visitors and for staff, like internal and even concessionaires. We make stuff for them as well. There are approximately 100 products, when you add up all the site bulletins, which are, you know, the folded black and white things that you get at visitor centers. Jake: So, I was off, and I said 80. Ashton: It's a lot. Miles: It's something I yeah, maybe it's 80. It depends how you count things. Do you count all the different translations as separate things? Jake: Sure. Miles: Yeah. It's a lot of things. so. Yeah, depending on what the time of year is, I work on those, I would say my seasonal seasonality is kind of the inverse of a lot of people in operations. Which operations is like, you know, the front-line people who interact with visitors and are busiest during the summer, which is obviously when we're busiest. But I have to write, edit, get reviewed and get ready for print, which printing takes a lot longer than putting things digitally. Anywhere from 6 to 8 weeks. You have to submit something before you're going to get the printed version. So, my winter is really the busiest time from like October through now basically. Jake: Yeah. Miles: And a bunch of stuff I'm getting done right now because we need to get it here by the in May basically when our busy season starts and then the summer is it's busy been in a different way in the summer I mostly work responding to I also make a lot of signs, design a lot of signs, and get them ordered so that a sign requests come in for just stuff that happens in the park. And then, you know, things tend to happen in the summer. We have whatever, road, something goes wrong, and we have to reroute people or regulation changes or it. Jake: Depends how many floods or if a water main breaks. Miles: Depends which plague we get. Yeah. so, I'm kind of, responding more short term to things like that and like sending things to people in the field, getting things, taking requests for publications that people need more of. and then going out more in the summer to, like, visit places, talk to people, kind of see what the needs are. So those are kind of my two main reasons. Jake: So, with that, do you have like, an important like what for people who are interested in this type of a job, like is there a skill or something that you would consider that serves you well? Miles: Yeah. So, I do design, but I also write like almost everything as well inside of the design. And so, I would say writing is a very easy writing and editing. Yeah. So, in that sense, like being able to write well, being able to write in different tones and styles depending on what you're making, like the newspaper, visitor guide that you get at the entrance stations is very just visitor information focused and it has a ton of stuff in it. So, it has to be very concise. So that's one type of writing. It's like plain language guidelines, which is a government thing for basically saying not using huge words and keeping sentences pretty easily understandable. So that's one type of writing. But then like resources and issues, I'm more editing other people, but that's more in depth. Scientific writing and kind of everything in between. So I'd say, right. It's also nice to be able to write your own stuff because when you're designing on paper, everything takes space, physical space on the page. And so, a lot of the time you need to be able to edit space as well. So, it's nice to be able to go back and forth to make things fit or like I'm OCD about columns being all the same length and things. So it's like, I, I want to edit this to be like seven words longer. Yeah, things like that. Ashton: Detail oriented. Miles: Exactly. And detail oriented. And then there's the design side of things. I think that's a tough one for me. There are skills you can learn, but I also think there's a certain “je ne sais quoi” that some people have, and some people don't. When it comes to design, but that's an important skill. And then there's all the technical stuff of like, no, we use Adobe products, InDesign, illustrator, things like that. But, you know, something like Figma or Gimp or whatever. All the different open-source things are very similar, but knowing how to run those programs well and do what you need to do, being like proficient and facile in those things. And then I make a lot of maps as well. I guess I wouldn't have to do that. Most people probably will call in on the GIS shop at their park if they have one to do that. Jake: But you have that skill in your back pocket. Miles: Yeah. Which is also, again, like the writing is, nice skill to have because you can design for your own space and stuff. Jake: When I worked, when I so my job before I came to Yellowstone was in Glacier as a visual information specialist, similar to what you were doing, more likely in Rocky. I was very hesitant to write anything, you know, because it's like I that's why I take pictures because I'm not a solid writer and I let my pictures do the speaking. Miles: Thousand words each. Jake: Yeah, exactly. I was like, I am a I'm a prolific writer through photo…

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    Katy Anderson, Law Enforcement Specialist Apr 24, 2024
    Show notes

    Katy Anderson always knew she wanted to work in national parks. From visiting Isle Royale National Park in Lake Superior as a child to eventually working at a variety of parks across the country, Katy talks about her experience pursuing a law enforcement career with the National Park Service. Today, Katy joins us virtually from her temporary detail as acting chief ranger at Glacier National Park in northern Montana. View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Brett Raeburn: From Yellowstone National Park. This is What We Do. I'm Brett Raeburn. Ashton Hooker: And I'm Ashton Hooker. Brett Raeburn: All right. Ashton. First of all, it's great to see you. How's it going? Ashton Hooker: Good to see you, too, Brett. I'm good. How are you? Brett Raeburn: Good. I'm awesome. so I have a question for you. Have you ever hitchhiked before? Ashton Hooker: you know what I don't think I have. Brett Raeburn: I see the way your face. When I thought you were about to tell me an epic hitchhiking story. Ashton Hooker: No, no, no, I'm actually surprised I haven't done that, though. Brett Raeburn: Well, I did some research in the superintendent's compendium, and, hitchhiking is legal within Yellowstone National Park as long as you follow some certain rules. So one of those rules, which is in section five, part 4.31, which I'm sure you read. Ashton Hooker: By heart, yeah. Brett Raeburn: All the time. Says that you can you can hitchhike as long as a sign isn't bigger than certain dimensions. Do you know what the max dimensions for your hitchhiking sign would be? Ashton Hooker: Wow. This is a very niche question. I honestly have no idea, but I'm just going to take a random guess. I'm going to say I can't be bigger than, like, five by five feet. Brett Raeburn: So five feet. That's a big. That's a really big sign. Ashton Hooker: I was trying to, you know, go a little bigger than I thought. Brett Raeburn: That's huge. it's actually it's two, two feet by two feet. So you’re going to have to trim a few feet off that. Ashton Hooker: That's a more like, normal size of sign. Brett Raeburn: Yeah. So next time you're you're recruiting someone to pick you up for hitchhiking. It just needs to be under that two feet by two feet and you should be good. Ashton Hooker: Okay, interesting. Brett Raeburn: if you want to hold a five foot sign, the sign spinners, that might be your, that might be your go to. So our next guest, probably or is a lot more likely than we are to knows section five, part 4.3 of the superintendent. I can't say that superintendents compendium, by heart, because she's the law enforcement specialist here at Yellowstone National Park. Brett Raeburn: So, Katy Anderson, have you ever cited someone for hitchhiking with a sign, like, if that if Ashton gave them their five foot by five foot sign? Have you ever cited someone for that? Katy Anderson: No, but I would have definitely stopped and talked to her if she had a five by five sign. I would want her life story. I would want to know her. Ashton Hooker: That would catch your attention. Brett Raeburn: Yeah. I feel like you don't even need to know the compendium to know that. Like that. That's probably someone you want to talk to. Katy Anderson: Exactly. Brett Raeburn: Well, there's always a first time for everything. so I'm guessing. Yeah. And I'm guessing you see a lot of things. Something different every day as a law enforcement specialist. But I want to backtrack a little bit first. before, we get to your current position and talk about where and when you got your start in the National Park Service. Katy Anderson: Yeah. So thanks so much for having me. my where and when. So my career with the National Park Service began in 2001. as a GS-3 Park Guide at Assateague Island National Seashore in Maryland. living with those wild ponies, which was pretty much a childhood dream being fulfilled right out of the gate. Brett Raeburn: Yeah, that's that's pretty awesome. So was it the wild ponies that that got you to that job, or how did you hear about the Park Service? Katy Anderson: well, so the Park service go goes way back. for me, I'll have to go many decades back from that. It pretty much goes back to about the late 1950s. when my grandparents jumped on the Ranger three, which is a vessel that takes visitors, from the mainland of Michigan. and takes them out to an archipelago of islands in Lake Superior called Isle Royal. Katy Anderson: and the island, as it sort of lovingly called by all of us who sort of grew up there, or grew up going there. along with my family, were super instrumental in my formative years in instilling a strong conservation ethic and just, in turn, inherently me knowing that my life work was going to end up being working on preserving wild, and public lands, like Isle Royal. Brett Raeburn: So did you grow up near Isle Royale then, or just vacation there? Katy Anderson: Yeah, I, I grew up in northern Minnesota, and so that was, we always kind of came from that Grand Portage side out to the islands. but the island has always been a huge part of my life. Brett Raeburn: That is that's a big bucket list park for me. I've never not been there. Katy Anderson: It's incredible. Brett Raeburn: Have you been there? Ashton Hooker: no. Actually, I just visited northern Minnesota last fall, but we were there just after the boat. Like, the ferries went out to Isle Royale, so we have to make another trip. I'm definitely bucket list. Katy Anderson: Yeah. Brett Raeburn: Yeah. So. So how did. So you kind of started out with that background of of the conservation ethics kind of being, instilled in you from a young age? and then you got that job at Assateague. How did you as soon as you got that job, were you like, this is what I want to do. This is where I belong. Brett Raeburn: So it. Katy Anderson: Yeah, it is. I knew it like growing up. There was no question that this is what I was going to do, the National Park Service. It was just really refining what part of the Park Service I was going to be part of. Brett Raeburn: And so how did you get from playing with wild ponies to where you are now? What are the the steps and iterations of jobs and units that you've worked at? Katy Anderson: Yeah. So that is, there are such interesting journeys for us in the National Park Service. for a lot of us, what's neat about the National Park Service is that you can really experience the entire country on a deep level by working in the national parks. Really, from coast to coast. and that's pretty much what I did for those first 15 years, with the Park Service. Katy Anderson: right after I finished my season at Assateague, I made my way into the heart of DC to work for the Wilderness Society, and I was interning for them, and really just getting amazing exposure to the hill, and really understanding how important the work of the nonprofit world was, but also how it coincided with the, federal government agencies and, you know, decisions being made on the Capitol. Katy Anderson: And so, spent spent a good chunk of time there. really kind of digging in to, like, how do I get on permanently, permanently with the National Park Service? after I finished up, my DC work, I ended up going up to Acadia National Park in Maine, and spent a fall up there counting raptors, that was another big part of my life growing up. Katy Anderson: in northern Minnesota, we had big flight migration routes. And so, was an intern up there, a volunteer up there as well, just really kind of starting to build my resume and figure out, how I could get my foot in the door full time. as I learned about, the different types of rangering in sort of the longer I got in, I made my way to the Apostle Islands National Lakeshore, another archipelago of islands in northern Wisconsin. Brett Raeburn: I used to live in Bayfield. Katy Anderson: Yes. And exactly. So, you know, the, apostles well. And I dipped my toes in interpretation, and lived out on Stockton Island, and it was just it was an amazing experience. and from there, I put myself through a seasonal academy, which was kind of the norm in, in how to get permanent in the law enforcement ranks. Katy Anderson: And so put myself through that academy. because I really wanted to be running more of like the adrenaline junkie calls that were kind of coming with rangering. And I really wanted to get in on some of the craziness. and so then I spent the next five years of my career seasonally at Rocky Mountain National Park as a seasonal law enforcement ranger, doing the front country side of things, and then also the backcountry work. Katy Anderson: I was able to jump in on the search and rescue operations. Really got my first, experience working fatalities and working the family liaison roles. and then also starting and really integrating the other side of my life that had always been so strong for me. And that was, having a horse component, in my career and started my mountain patrols, at Rocky Mountain National Park. Brett Raeburn: Oh, wow. So you that you've done, like, a lot of things. Ashton Hooker: [laughing] Katy Anderson: I have, and that was the seasonal days. and I'll make it brief on the permanent. But the permanents were really neat because that that Rocky experience, and my offseason, I had been doing ski patrol work, full time and had some avalanche background. And so Yellowstone picked me up permanently to be working on Sylvan Pass and, and be doing avalanche control up there as well. Katy Anderson: So I sort of could bring a skill set of the rangering skills as well as sort of my other, life loves into one into one job and then ran down to Grand Canyon for five years and got some crazy experience down there. and that experience on the South Rim, being a South Rim Ranger for about five years, really built the core of who I am as a person and ranger and supervisor. Katy Anderson: at this point in time, and then returned to Yellowstone, to the justice, operation and the law enforcement office as the court liaison. And, which I can say is now definitely one of the best jobs I've ever had. and, and into the role that I have now full time as a law enforcement specialist for Yellowstone National Park. Brett Raeburn: That's awesome. And I guess we should mention to folks that you're joining us remotely. from from Glacier National Park. So you're on a detail currently at Glacier as well, right? Katy Anderson: I am, yeah. With, within the National Park Service and just federal agencies in general, we're able to do either temporary promotions or details, kind of, where a park unit will borrow you for a period of time and let you get some really good experience. So right now, I'm the acting chief ranger in Glacier, and, filling in a gap a period from when the old ranger, old Chief Ranger retired, and when they get their new Chief Ranger in. Brett Raeburn: Yeah, that's an awesome opportunity to have some of those. Brett Raeburn: so do you have a typical day, in your position at Yellowstone? I'm guessing not, but but what what is, normal if you had to. You know, I'm doing air quotes for people listening. What's a normal day for you to look like? Katy Anderson: Completely not normal. Katy Anderson: You know, it's really interesting. The Yellowstone law enforcement office is super unique in the National Park Service. we've got a full time federal magistrate. So a judge right there, we've got a United States attorney right in the building. We've got a United States marshal, who works on all of our arrests with us and our warrants, and, and Yellowstone cases are all prosecuted in-house. Katy Anderson: And our sole purpose in, in my operation, is in support of the field, the field staff. So the field rangers who are doing all the patrols and the response to emergency stuff, and really providing our office provides subject matter expertise. We assist you know, search warrants and blood draw warrants on DUI and filling out criminal complaints and really just supporting our partnership in and out of the house. Brett Raeburn: yeah, that's a lot of different things going on. And I'm guessing it's that, like variety that, that you're seeking. I mean, you talked about being an adrenaline junkie, obviously. You know, you don't seem like you're the type of person that just sits sits down often. You're always out doing stuff. Is the vibe I'm getting from you? Katy Anderson: Yeah. The operation is a dream for me because it's super dynamic. There's a ton going on, it's slightly out of control. There's a lot, a lot of stuff happening. And, there's always like kind of big balls or big issues floating up in the air that need to be tackled. And, I like that. It's definitely the energy that I like. Katy Anderson: dealing with stuff at. Brett Raeburn: Yeah, yeah, yeah. For sure. Ashton Hooker: And that's something that, you know, not every person is going to thrive in that type of environment. Like what are some things that you do that helps you. Yeah. Juggle all those things that you say is up in the air like what qualities do you need to have to enjoy a job like that? Katy Anderson: You know, I think there has to be sort of a natural, comfort level with, with multitasking things. And I'm not sure if that's an ADD portion of my universe or something else, but, being able to to ride the waves of chaos a little bit and be okay with that and, and take a left hand turn when you were supposed to take a right hand turn that day like that is absolutely critical. Katy Anderson: I think it's also super cliche, but, communication, like literally being able to communicate with everyone from defendants, who are sitting in your jail, prisoners to the chief magistrate, judge and beyond is, it's completely mission critical. in our operation, I'm sure 90 plus percent of my day, and my job as a law enforcement specialist is just building trust and bridges with the field and all of our partners through it. Katy Anderson: Just so much like you cannot overcommunicate in this job. Brett Raeburn: Yeah, yeah, yeah, yeah, that makes a lot. I mean, and, like, the communication can make the difference between, like, de-escalating somebody and escalating somebody. I mean, that can make a huge difference. And and what your day ends up being like. Katy Anderson: Absolutely. Brett Raeburn: So so is that your favorite part of the job that that variety that, you know, you just never know what's going to happen doing a lot of different things. Or is there something else. Katy Anderson: That is a huge part of what makes me love my job? I think if if I was really going to be pinned down on having to say what my favorite part of the my job is sort of in the last decade of my career here, I would say whether we like it or not, the National Park Service is like a giant family, and it needs tending to very similarly. Katy Anderson: my my favorite part of the job, I think, is probably having really meaningful connections, with my team and my peers, and those many levels above me, and being at a point in my career right now that I'm given some creative liberty to create the type of work environment that fosters those connections. I think that's it's like it's it's so interesting because I think that adrenaline junkies like your younger years, you know, and the older you get, it's just, life is short. Katy Anderson: And the relationships that you have at work, which is where we spend most of our time and at home, are just so critically important. yeah. Brett Raeburn: Yeah. An…

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    Jason Murphy, Water & Wastewater Utility Systems Facility Manager Apr 17, 2024
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    You might not think much about it whenever you flush a toilet or turn on a faucet. But for Jason Murphy, utility systems facility manager, that’s his job! In this episode, Jason talks about what it’s like managing some of the 44 water/wastewater systems in the park, how he and his team have been repairing systems damaged by the 2022 flood event, and he offers tips for listeners interested in pursuing a similar career. View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Jake: From Yellowstone National Park. This is What We Do. I'm Jake Frank. Brett: And I'm Brett Raeburn. Jake: Hi, Brett. Brett: Hey, how’s it going? Jake: I’m great. How are you? Brett: I'm good. I had a good weekend. Jake: Yeah? That's good to hear. Hey, how are your pipes in your house doing? You like that transition? [laughter] Jason: Have you flushed your toilet today? Brett: My pipes, I think they're. I think they're good. Do you know something I don't know? Jake: No, I just wanted to, that was the best transition that I could come up with, Brett: That was terrible. I’m not going to lie. Jake: I have a trivia question, actually, I want to ask you. Brett: Okay. Jake: All right. So, Yellowstone, we’re a big park, 2.2 million acres, 4.5 million people roughly visit the park every year. We have a lot of infrastructure in the park that's hidden to support all that visitation. Part of you know, those systems are water and wastewater systems in the park. So how many combined between the, you know, making clean water and then making dirty water clean, if you combine those two systems, how many of those are in the park? Brett: Like pipes? The number of systems? Jake: No, the number of systems, the number of total systems. Yeah, you don't have to it's not like, you know, miles of pipe or anything. Brett: OK, that’s what I was trying to anticipate. Jake: Because they're located all throughout the park. So, if you were to count the total number, how many of their across the park? Brett: Fifteen? Jake: There are 23 wastewater systems and 21 water systems. So, a combined 44. Brett: So, I wasn't even close. Jake: It's a lot. It's like and, and this is like something that I had no clue about until when I started, you know, working with the facilities team to document all of our infrastructure, you know, from like the GAOA projects and putting in money to improve our infrastructure. It is unbelievable how much infrastructure there is. And it's all hidden like no one sees it, but it's by design. It's all, you know, behind the trees and whatnot. Brett: So, do we know how many feet of pipe there are in this park? I really want to know that now. Jake: I have no idea. But maybe, I guess maybe our guest today, Jason Murphy, he's the utility systems facility manager for our water and wastewater systems. Do you know that answer? Jason: The exact number to the top of my head? Brett: To the centimeter to the millimeter. Jason: So, between water and sewer, it's thousands. Jake: Yeah. Jason: There are over 500 manholes that one sticks in my head from that spec sheet. Brett: Wow. Jake: Yeah, that is crazy water. Brett: That's a lot. Jake: Well, speaking of water and wastewater and manholes, how are you today? Another great transition. Jason: It is a very great transition. I am fine. Yeah. Well, thank you for joining us today. Brett: How are your pipes? Jason: My pipes are good. Yeah, toilets are flushing. Great. Jake: That's a win. So, you know, why don't we just kind of dive in? How did you get into the Park Service? Did you start in the Park Service? Or, like, even before then, Jason: Just how did you get my first park Service job? I applied as a summer seasonal in 2001, and I was picked up as a wage grade three garbage truck operator and not the driver, but I rode the garbage truck we had ride along garbage trucks in Canyon. Then we had about 300 of those swinging bears cans and I rode the garbage truck for that summer, picking up garbage in Canyon. Jake: That seems like a fun job. Jason: It was very fun to do. Brett: Like on the outside, like you're the one hanging out? That is cool. Jake: That's like the one that all the little kids want to be when you grow up. Jason: Correct. Yeah, we've taken that away. Now we have mechanical arms that do that, but it was a very fun job. Jake: They always got to ruin all the fun stuff. Yeah, so. Jason: Can't hang on the back of a truck around town. Jake: Yeah. There's somebody probably got seriously injured and then that. Brett: Yeah. Jason: Yeah. Jake: So, how did you find that job? How did you hear about, you know, how did you even know to apply? Jason: Friends at University of Montana who came down here and work for YCR as seasonals? Jake: Okay. Jason: And they were like to apply for these jobs. Jake: And so, are you from the area? Did you go to school here? Jason: We were living in Missoula at the time. I grew up in Buffalo, New York, but we had moved out in 98 to Missoula and just met some folks that, you know, had been coming down and working seasonally for the Park Service. And the housing was a very big draw at that point that you could get a job that came with housing. Jake: Yeah, In Yellowstone. Jason: In Yellowstone. Jake: Yeah. That's pretty cool. Yeah. So, you know, between, hanging off the back of a garbage truck and your current position, there's probably a few jobs in between those two jobs? Jason: There are a few in between, yes. Jake: Yeah. What you want to walk us through that? Jason: Well, you know, my father was in the utility stuff, so I kind of grew up with some of that, at least in the collections and distribution side of things. So, I had known about it. And then in between that summer season and kind of, you know, still as a seasonal working for, you know, doing the ski school thing in the winter and then coming back. It was even back then it was recruitment and retention for water and wastewater operators was tough. The people came and came and went pretty regularly, even going all the way back into the late nineties. So, I kind of saw that there was there was a way to get in there. Then I did then do a little stint for the Department of Defense in Germany, working for the Army for a few years in early 2002 through 2004 or 2005 when we came back, and I've been here ever since then, and it was kind of that on the job training, you could get in, do some correspondence courses, grab some certifications and then get in the door that way. And that was pretty much the easiest way to get a permanent job in Yellowstone. Jake: Yeah, so we've done a handful of these interviews now and it's at the consistent thing is like I think that John Cataldo said move at the speed of opportunity is that it's just kind of being in the place and being willing to learn some new thing and then take advantage of it. Jason: Yeah. I didn't leave. [laughter] Jake: Yeah, yeah, yes. That is another way is just to plant your roots. Okay. So, in your current job, so as the utility systems facility manager, do you have a typical day and like or a time of year or like, like what does your job look like? Jason: Well, let's be honest, there hasn't been any quite typical day since June 2023. Jake: What happened then?!? Jason: There was a flood. Jake: There was a big flood, yeah. Jason: Yeah. So I've been pretty wrapped up in that project, getting the wastewater plant up and running here in Mammoth, which it's been up and running since July of, did I get the date mixed up? It was 2022. Jake: Yeah. So, for folks that don't know, we had a big flood in June of [20]22 that washed away one of our roads and in that road was a wastewater line that would take our sewage from Mammoth out to the town of Gardiner, [MT] where it was processed. And then when that line severed, we basically had to build a temporary wastewater facility in Mammoth. Jason: We resurrected a facility from the it was last used probably in the late sixties, within a matter of 48 hours after we lost the main line down to Gardiner. Brett: It's like a zombie facility. Yeah, came back from the dead. Jason: There's a lot of chainsaws and weed whackers out and things to YCC and a bunch of other folks and fire crews for getting some stuff cleaned up and we were able to utilize some existing infrastructure actually to great success for a while to keep the community of Mammoth here. And then over the course of that, that year, I got those dates mixed up. So, June 2022 to July 2023, build a biologically processing wastewater treatment facility here in Mammoth. Brett: It wasn’t on your radar either, as I was just like, by the way, Jason: Not on the radar. Brett: But this is a new thing that you have to do starting now. Jake: Yeah. And, you know, living in and living in lower Mammoth, looking down and seeing that thing go up and just the how fast, you know, there's always speed bumps in the road. But I mean, with the government building things like building a wastewater facility in like less than a year isn't a typical timeline. Jason: No, no. Jake: Yeah. So, so I'm guessing that that's been your primary thing to take care of? Jason: Yeah. Yep. Being on site. There's a few other folks like Molly or Parks civil engineer who's very critical in getting that up and running. We got great support from Denver Service Center and then the contractors and stuff that stepped up to get it all going. Jake: So, with, you know, all of the things that you're mentioning, is there like a skill set that you have that you found that has like kind of allowed you to be the most successful in your position? Jason: I feel like I'm pretty adaptable. Flexible. Kind of got to roll with the punches. And you need to be creative and use what you have around you. Like I said, those you know, there are some folks here who have been here for a while. So, when the flood happened, we reached out to a few a few people that have been here for a while and they were like, You do this and you got to have a good network of people to get all that information across and then implement. So being able to strategize quickly and then implement that, that plan and that's kind of the general thing with utilities is stuff's going to happen and you're going to need to figure it out kind of on the fly. And, you know, you don't always have those parts on the shelf or even whatever it is, if it's a water main break or something like that. You've got to really be able to react quickly but yet systematically and approach to keep everyone safe and to get the job done. Brett: Yeah, that's one it's one of those things do that's like everyone's looking at you are waiting for you to figure it out too, because they're like just holding their pee over there, waiting to use the toilet again. Jason: Yep, yep. Brett: It's a high stress. Jason: And I think the park had a great, a great team response to from the whole flood that I don't think anyone was holding it too much. Jake: I had my wag bags ready. Jason: Right. You bust out the groover, we're going, we're going on a raft trip. But no, that that's pretty much it. And then generally work with outside partners, EPA, rural water associations for both Montana and Wyoming, Wyoming DEQ. There's this position here in with Molly and the civil engineer for the park. We work a lot with Denver Service Center, and it is kind of that kind of position where you're balancing between the regulatory agencies. Wyoming is the only state in the nation that did not take primacy over drinking water. So, we get the fun of we work with EPA for Drinking Water Region eight and then Wyoming DEQ for wastewater. But in Wyoming, DEQ who also has everything to do with construction and permitting and things like that. Jake: So that's also a benefit. But the majority of our infrastructure is in Wyoming, right? Jason: Correct. Jake: Like we do have a little bit, that does bleed into Montana, but the majority of its Wyoming. So do you have a favorite part of the job? Like what? What do you wake up and enjoy doing? Jason: I like pumping sludge. Yeah, that's kind of like my favorite part of when I when I get to get out of the office or, you know, those kinds of things. Pumping sludge is very rewarding. Brett: Do you put that on like the calendar on the days that you get to do that? Today I’m pumping sludge! Jason: We’re doing that a lot more than we ever have at this new treatment facility. Brett: So, it'd be a good day. Jason: Closure of the wastewater loop. Jake: So where does the sludge go? Jason: Right now, it's going to the compost facility at the landfill in Logan. Jake: Okay. Jason: And they'll use it. They use it in the landfill. They mix it with woodchips and most of the municipal wastewater treatment facilities in the area, Livingston, Bozeman, even Three Forks and some of the other ones, they all use the compost facility too. So, they use it in as they layer things in and when they close cells and in between intermediate stuff in the cells, they put that layer of that material and mix it with woodchips and other things like that. Jake: So, if pumping sludge is your favorite part of the job, what is your least favorite part of the job? [laughter] Jason: That's a loaded question. [laughter] Jake: What are some of the challenges that you face in your job? Jason: That's a that's a better way to ask. Jake: Yeah. Jason: I think right now recruitment and retention is definitely a challenge. Finding certified operators nationwide is a challenge. I think through that, whatever happened a couple of years ago, we don't want to talk about the pandemic. Jake: Yeah. Jason: We did lose a lot of that knowledge base and some of those older operators. And we're struggling as a as a profession nationwide from coast to coast. Jake: Well, and you mentioned that even in your, you know, when you were at Canyon doing garbage, that you noticed that it was hard to recruit and retain people back then. Is that is that just like do does anybody have an idea as to why that is that just like the hazards of the profession and or is it? Jason: Yeah, I think you know, it seemed kind of clear back then that, you know, people with families being someone who has experience that staying in the interior of the park and that remote duty station is difficult. Brett: No pun intended. Jason: No pun. Yeah. D-o-o-d-I that that's just a struggle. You know, even when we had children and that was kind of my exodus from the interior after being out there for eight, nine years was, you want to be home and that makes it difficult. Brett: Can you kind of go into why like, what are some of those difficult things that. Jason: Yeah, the school. Brett: Yeah. I mean what does that look like getting your kids to school or homeschool. Jason: Yeah that, that was not an option. [Laughter] Yeah, I could see like, kindergarten. We could do blocks and, you know, music and all the fun stuff. [laughter] Yeah, no. Brett: Teach me trigonometry. Jason: My wife worked for the park for 20 years. Yeah. So, we didn't. We decided not to do that. She was here in Mammoth time, and I was able to come into Mammoth and work out of the plumbing shop for about ten years, doing some HVAC stuff and just all kind of project work and things like that before this position came up. Jake: So now that you're, you know, the in your facility manager position and you're, I'm guessing you supervise a handful of people. Jason: Yes. Jake: With all those challenges and trying to recruit and retain people, I mean, why do you, why do you stay here? What k…

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    Brian Batzloff, Engineering Equipment Operations Supervisor Apr 10, 2024
    Show notes

    Have you ever thought about how we maintain park roads that are exposed to some of the harshest conditions in the country? Brian Batzloff joins us today to talk about the challenges of maintaining roads that are subjected to geologic and volcanic pressures, extreme negative temperatures, dense snowpack, and use by millions of visitors annually! View park road status and seasonal opening/closing dates at go.nps.gov/YELLroads View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Jake: From Yellowstone National Park. This is What We Do. I'm Jake Frank. Miles: And I'm Miles Barger. Jake: Miles, how’s it going? Miles: Going great. Jake: Yeah? Miles: How are you? Jake: Good. How was your, how's your drive to work today? Miles: Very short. [laughter] Jake: Yeah. how are the roads? Miles: Very clear and in excellent condition. Jake: That's good to hear. Miles: Honestly. Yeah. Jake: So, speaking of roads to start, I have a trivia question. I'm curious if you. I would say this is on the easier of some of the questions that we've been hearing. Miles: OK. Jake: Do you know how many miles of road are in Yellowstone National Park? Miles: 475? Jake: That's very close. 452, I think, is the number that I've been given from facilities. And some of the reports that I've read. Yeah. 450 plus. That's roughly the distance between like DC and South Carolina, Charleston as the crow flies. So, it's like multiple states. So, it's a lot of, a lot of roads that are in the park that we maintain. Miles: In harsh condition. Jake: In harsh conditions. On a volcano. No big deal. Jake: Yeah. Yeah. Yeah. It's either, it's either burning the road away or it's frozen and under snow. Miles: Or both. Jake: Or both. Yeah, so to talk a little bit about that, you know, I think when people come to the park, they just drive on the roads. You kind of take that for granted. But there's a lot of a lot of work that goes into keeping those up to date. So today we're joined, by Brian Batzloff. He's in the engineering equipment operator supervisor for the Special Projects crew. Did I get that correct? Brian: You got that correct. Jake: All right. Well, thanks for joining us. Brian: Thank you. Jake: Yeah. How are you? Brian: Thanks for having me. Jake: How was your drive to work today? Brian: It was wonderful. Yeah. Jake: When the roads are in bad shape and you're like, man, that pothole. What happens in your mind when you're driving to hit a pothole? Brian: I try to figure out why. Why it's there. Jake: Who do I need to call to get this fixed? Brian: Exactly. Jake: So, Yeah, we'll go ahead and get started. When and where did you get your start in the National Park Service? Brian: Here in Yellowstone, actually. I got my first job here in 1998. I was a carpenter's helper in the carpenter shop here in Mammoth. And then that was my last year of college. And then I went back to school, tried out some telecom work for a little bit in Atlanta, Georgia, and then decided I wasn't a city person. So, I came back here. My family's from the area. You're right outside the North Entrance, so I'm actually a third generation to work here in Yellowstone. Jake: Oh, that's awesome. Brian: My dad, my grandfather both worked up here in the park, on both. Actually, my grandfathers on both sides. Jake: What? Miles: Whoa! Jake: Wow. So, what jobs did they do? Brian: So, my grandfather, ironically, he at one time held my position for a short time. [laughter] I didn't know that until recently when I was going through some of my dad's stuff. And I've actually found his old nameplate from his door on there. So, I have it in my office now. Jake: Oh, that's so cool. Brian: But no, he started. He came, I believe, in the 50s, you know, shortly after World War II, after he got out of there and he came with his uncle at Yellowstone and started his career out in Grant village, and then kind of worked his way into Mammoth here. And then I think when he retired, he was the foreman for the carpenter shop. Jake: Awesome. And you mentioned him working at Grant Village. You are on special projects that's based out of Mammoth. Yeah. Have you worked at other areas? Yeah. my first full time position at Yellowstone was out at Old Faithful, and I was a heavy equipment operator out there for about a year. And then an opening came back with special projects, and they actually approached me for a lateral transfer for that position. Jake: So, between the job that you currently have and that first job, you mentioned that you had some movement in there to get where you currently are. Can you walk us through all the variety of jobs that you're at? Brian: Sure. So, like I said, my first year I was in the carpenter shop as a carpenter's helper. And then, I had that year where I was down trying to do the telecom stuff in Georgia. Jake: Your “Rumspringa.” [laughter] Brian: Yeah. And then, then when I came back, I actually applied for a labor position with special projects. And when I got that job, I enjoyed the work. And so, I just tried to take in as much as I could with the job and everything and saw what I could do. And then my next position with them was a seasonal truck driver, motor vehicle operator for them. And then, then eventually when I was able to get on at Old Faithful as a heavy equipment operator and then transferred into Mammoth, then worked my way up to be the work lead for special projects. And then here probably three years ago, I was hired as a supervisor for special projects. Jake: Awesome. Yeah, it's really cool. Like a lot of the jobs in the Park Service. this is like a theme that we've noticed, I think, is that you have you, people need to move around a lot to kind of, you know, have, to find advancement. But Yellowstone, because it's big enough that there is also that opportunity for a lot of people that there there's a more linear, there's more linear, ladder opportunities here than other parks. Like, a lot of times it's just you might be the only heavy equipment operator, and it's at a certain level. And if you want to promote, you got to go somewhere else. Brian: That's correct. Jake: So yeah, that's cool to hear. So, do you have a typical day? And like, you know, I know that there's seasons. Brian: Sure. But like, you know, for us, there's really not a typical day. I mean, we have our big projects or large projects in the summer, which consist of paving projects and chip sealing projects, which are road maintenance that we have to do every year. Certain sections of the road. But, you know, there's always the stuff that comes up and that seems to be a daily occurrence, especially with the higher visitation and use and everything more we see more and more, stuff that actually wouldn't normally, you know, be there as far as that goes. But a typical day, you know, I try to get into work early, about an hour before, before our team shows up and then get everybody rolling as my group likes to be out the door and work. And so, I try to have him out the door by 7:00 on the dot there so they can get after it. And, and then kind of whatever the day takes us where it kind of goes there. Jake: So, if, if not a typical day, do you have, you have typical seasons of, you know, you mentioned a summer season. So, like, what sort of projects do you guys do in different times of the year? Brian: So, like for the summer season, like I just mentioned, basically the chip seal and the paving projects and unfortunately, it's the time where we hinder the most with the public and the visitors, but with the way our work is, it's, depends on the weather. You know, I mean, we can't work in the real cold temperatures. We can't do this work if there's a lot of moisture, you know, so unfortunately, July, August is when we're the busiest. And, you know, we create we do create a lot of traffic problems out there in the park, but it is for the betterment so that they can have nice surfaces to see the park, you know. And then in the fall we start winding down a little bit and we actually start gearing up for spring opening, for open in the park in the spring, because that is a major. It takes us about three months to do all of our plowing. We start in to open the park after snowmobiles in March the 1st week of March, and we typically don't get done until about, oh, usually this Memorial Day weekend is what we shoot for, but the first week of June, a lot of years, Jake: Wow. Brian: That's because we have to cover all so the Beartooth Highway, which is outside the park, but it's, 11,000 almost, yeah, about 11,000ft, I think, is the elevation up there. So, they'll be they'll be snow 30 or 40ft deep up there in in early June. Jake: So, for somebody who's interested in, you know, getting into this, line of work, is there a skill set or a, you know, something that you'd, you know, that is the most important to have for. Brian: You know, like a lot of it's just you got to be willing to work hard, you know, and, and put in the time because we do our groups put in a lot of time. We use a lot of project money. So, in the summertime we have the ability to have overtime and it takes the overtime to get these jobs done. But it'll be typical when we're on our projects will work, 12, 13, sometimes 14-hour days by be 5 to 6 days a week if we need to, you know, for two to three weeks at a time. And then, you know, as we jump to the next project. So, you've got to be willing to, you know, put the time in and everything. And but it pays off in the long run. Jake: So, speaking of overtime, I know that your crew was responsible for the, you know, when we had the flood on June 13th, 2022, you guys were the basically the first responders, you know, more or less to the road that is now paved like it was an old dirt road. What, like your crews did that? Like how much time and effort did you guys? Brian: Oh, man. Miles: Seemed like you worked around the clock is my memory. Brian: Just about. Miles: For people who don’t remember the flood. The one developed road between headquarters and the rest of the world basically just got wiped out. So, I remember you guys were on it seemed like instantly. Brian: Yeah, they gave us the. Okay, I can't remember the exact date. I believe it was two days after, and we needed to get the old wagon road from Mammoth to the north entrance in Gardiner, shaped up to where we could get access because basically Mammoth was cut off, you know, and to everything. And at one point, both Gardner and Mammoth were cut off to everywhere because highway 89 was also flooded out in Yankee Jim Canyon. And so, yeah, we started on and, you know, talking with Cam and everything, it's like, do what you got to do to get it done. So, we started on 14 hours a day, seven days a week, and we just hammered it out until they kind of got things in place to have a contractor come in and, and, and take it the rest of the way to final completion. Jake: Yeah, you guys crushed that. Thank you again for all of that. For us that live in Mammoth. I think we can’t thank you guys and your team enough. That was really awesome. Miles: I couldn't believe how fast it was. Yeah. I mean, yeah, just if anyone had been on the OGR before that, it was basically like. Jake: Yeah, if it if it rained you couldn’t ride a bike. Miles: A little rain and it’s ice. Yeah. I mean, it wasn't ice, but it was just like just the way the dirt is around here is just so slippery. And so, to see it go from that to passable in a passenger car. Brian: You definitely wouldn’t recognize it now. You wouldn't realize what was under there. Miles: It's amazing. Sure. Yeah. Jake: So, what's your favorite part of the job? Brian: Yeah. You know, I that's kind of a tough question. I mean, there's a lot of things. Of course, when you've worked here as long as I have, there's so many different things you could jump into. But I just, like, just. Oh. More of the challenge, you know, of everything. And like, I, like I mentioned before with the higher visitation, so that creates its own challenges. And to try to not ruin the visitor experience for everybody. So, the challenges that go into planning the projects and making sure that everything's up and running, I think is, is probably what I enjoyed most of it. And it creates a lot of stress as well. Jake: But so yeah, like on the flip side, you're you have things that we all love about working in a national park. Are there any like what's your biggest challenge or the hardest part of your job? Brian: Again, I think it would be the planning phase because there's so many variables. I mean, between weather, between traffic, between just anything that I mean, just for instance, the OGR. All the sudden that through our whole summer into chaos because we still had to get our normal work done to that summer and it just. And that's kind of that's kind of the way we run a little bit is, is to get our stuff done, and then whatever else pops up, we'll try to fit that into and go from there. Jake: Were you guys able to take a break that winter? Once, like once it snowed in the road was there… Brian: Somewhat, we ended up having a fairly decent winter that winter also. So, this winter has actually been kind of a blessing for. Yeah. Jake: Yeah. so, you know, with the challenges, like, you know, obviously if everything's great all the time, then there's no, you know, reason to leave. But with challenges, like even with those, what keeps you here, what keeps you in the green and gray? Brian: You know, like, it goes back to the challenges. I mean, I like the challenge. I like I like to be able to push myself and push my team. And they like to be pushed in and me to be able to say that I went out and look at what we did for that project and be happy with what we did and have people to come back and even tell us and compliment. I mean, just like you guys just compliments with us, you know, here it's I mean, that the pride that we have in our work is. Jake: Do you have a, is there a moment in your in your park Service career that kind of stands out as like a defining moment or something that you did or like something that you look back on and you're like, man, we did that. Brian: Like, you know, I mean, there, if you put it that way, there could be so many just because of what we do with what we have and what we have to do. I could probably say that for a lot of things, you know, and everything there's I can't say that there's one specific thing. I mean, I just look back, there's a lot of years and I look back and say, well, we accomplished that much. I mean, I guess the OGR would be a great example, though, you know, for that, because that and that's not just us either. That's I mean, the whole team, the whole park came together for that. Yeah. You know, we had a major role in it, but there was a lot more involved than just us. Jake: Yeah. So, you know, do you we've had a lot of people talk about, you know, how they feel like, you know, the mission of the National Park Service and, you know, keeping this place in great shape for visitors and for future generations when we think of, you know, national parks, a lot of people think about the resource itself. You guys are working on roads, you know, how do you see yourself fitting into this mission? Like what is the, like, how do you feel that you are personally, and your team contributes to that larger mission? Brian: Well, the infrastructure is major. I mean, that's the major of what the visi…

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    John Cataldo, Fire Management Officer Apr 03, 2024
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    We’re coming in hot with a FIRE episode today featuring Fire Management Officer John Cataldo! John has worked on wildland fires in 18 states with both the U.S. Forest Service and National Park Service. From fighting fires on the ground to managing Yellowstone’s fire program, John talks about his professional journey and offers advice for those interested in a fire career. View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Miles: From Yellowstone National Park, this is what we do. I'm Miles Barger. Ashton: And I'm Ashton Hooker. Miles: Hey, Ashton. Ashton: Hey, Miles. Miles: How's it going? Ashton: Pretty good. How are you doing? Miles: I'm doing pretty well. Are you ready to record a fire podcast today? Ashton: Yes, straight fire podcast coming your way. Miles: Because today we're going to talk to John Cataldo, Yellowstone's Fire Management Officer and before we get started I have to do a little fire trivia, it's it's going to be a trite one, but I think it's still interesting. So Yellowstone record fire in 1988. How many acres of the park burned? during those fires. Ashton: I know it was massive. I know it was a lot. Miles: It was a lot. Ashton: I mean, in. Miles: Round to the nearest 100,000 if you want. Ashton: Okay. I was going to say a few hundred thousand. I'll say 600,000 figures. Okay. I'm getting the motion a little more. 800,000. Miles: That would be the right rounding. Ashton: nice. Miles: 793,880 is the official number I found. Ashton: You know, like if we were to compare. Miles: And that's. That's not the full fire. Ashton: Like what's, like, 800,000 acres compared to. Miles: Gosh, that's a good question. Yellowstone, 2.2 ish million. Okay. Which is what states combined Rhode Island. John: To roll out. Miles: To Rhode Island. John: And. Miles: So not so maybe two thirds of Rhode Island is 36% of the park. Pretty big. Ashton: That's a pretty big fire. Miles: Yeah, pretty big. And that's just inside of Yellowstone. Anyway, there's our trivia. But today, like I said, we're talking to John Cataldo, fire management officer here, ready to dive in. I'm ready. All right, good. So in your career, have you always worked for the National Park Service in your career? Did you start with a different agency in terms of fire? John: I started with the National Park Service and 1992, and I've kind of oscillated back and forth between the U.S. Forest Service and the National Park Service, but always a federal agent. Miles: Okay. Yep. What was your first job in fire? John: My first job in or in general or. Well, in general, It was actually part of my financial aid package when I was an undergrad at Humboldt State University. I was offered a work study opportunity as part of my financial aid, and I was studying wildlife management at Humboldt State University in Northern California. And my my advisor and a department chair was married to the branch chief of Wildlife at Redwood National Park, and I was on academic scholarship as well at Humboldt and he kind of passed my name along to his wife and said, We've got a potential work study student, if, you know, interested in picking them up for some work and they John: gave me a key to the office for Redwood National Park and a pile of wildlife observation cards that visitors and employees had filled out. And there was a pile pretty much up to the ceiling, and they gave me a key to the office and let me go in there 10 to 15 hours a week, all during the school year. John: And just at my own pace, whenever I could fit in, in between classes and whatnot. And that was kind of my yeah, my my very first park service job. Miles: Interesting. Yeah. So how long after that was it when you first got into fire of some kind? John: The very next summer, I was working up in Alaska for the Forest Service and Cordova. Which is the last place I ever moved to without checking the Farmer's Farmer's Almanac. Like, how much rain or Sonic gets or doesn't get. And it turns out that Alaska gets 169 inches of rain a year. And I was working in fisheries at the time, so I studied wildlife and fisheries in college and so that was how I got my start in the service was those sorts of positions. John: And so working in fisheries, we were outside every day in Cordova, you know, wearing rain gear. And I mean, honestly, after a couple of months of that, I was basically pruning like it just been like you know, you just had been in the shower for two months and they said, hey, do you want to go to a fire school? John: And I just said, Is it indoors? And they're like, Yeah, it's it's down here. And the the district office was an old courthouse of some kind, and it was like, yeah, fire school is in the judge's chambers or something in the courthouse. And it was in fact indoors. And I said, Yeah, I'm your man. And so I took a took fire school. John: And of course the place where it rains that much, you don't get off fires. But it was an exceptionally dry summer there. The next year when I returned, and we had a couple of, like, little fires out on the Copper River Delta fireworks, something. And I got to go to those. And then the 1994 fire season in the lower 48, which is kind of another benchmark fire season in the lower 48, it really kicked off in August. John: And I spent the last six or eight weeks deployed down here on fire crews. I kind of went to each each little team on the district up in Alaska, and everyone had to volunteer, somebody to go be a firefighter. And I was good at hiking and carrying a big pack and stuff. Yeah. John: They said, Why don't you go and let's go? Ashton: Well, so what did you. You said you were studying wildlife. Starting out? Yeah. Did you ever envision yourself being in fire? Like, what did you. What were you kind of working toward before you got you know, you got the offer of like, hey, you can come indoors and. Yeah. Miles: Well. John: I was just working towards, you know, a career as a wildlife biologist or a fisheries biologist. You know, I studied both and I, I grew up loving it and, you know, loving the outdoors and whatnot. I'm a kid from suburban Long Island, New York, like 20 miles outside city. And that was my big escape, was going to the woods and, you know, even if that was running around catching garter snakes under garbage on the side of some parkway on Long Island, which is honestly how you start in wildlife management. Ashton: Areas. John: And a little suburban Long Island kid, there's not a lot of open wild spaces or places to get away from, from the crowds. so yeah, now the woods kind of became my, my retreat when I was young and just got out the book of colleges, You know, when you're in high school and it's like the size of a phone book and it's every, every college in the country and, and all the programs they offer and take three or four of the top wildlife management programs. John: And one of them happened to be 4 hours from where my brother lived in Oregon, and I ended up at Humboldt. Ashton: cool. John: Yeah. Miles: So when you finally did get into fire, what was it that kept you there? John: I've always been into a lot of sports growing up, so just like, being really physical. And honestly, probably statistics and organic chemistry pushed me towards firefighting because to kind of take the next step in wildlife and fisheries, it was going to be really heavy. And, you know, you kind of get to that point in your education where it's like, I don't know if I'm good at I don't know if I'm ready to take the next step. Miles: I think organic chemistry is that line for quite a few people. Ashton: Yeah, Yeah. Kind of weak people out. John: Yeah. So just working on a team and being outside and it was just a good fit. it was like I was kind of made to do it, you know? I just. Just felt right. Yeah, it just felt right. It was just right off the bat. It was. It was a good fit. I just fell right into it. John: I You're lucky if that happens to you. Yes, whatever. Good. Whatever you do. Miles: Yeah. Yeah, I feel the same way. I'm like, How did I get to where I am today? And I feel lucky. I don't think I would have planned it. Like you're saying. Sometimes these things just happen. John: Yeah, I had some apprehension, you know, in the beginning, and just talking to other folks who've done it previously and they're like, No, it's great. It's like camping for dollars. Like you're going to yeah, we're going to go camp for four weeks and we're going to work hard all day, and then you go sleep in a tent and we're going to get up and do it again. John: I was like, That sounds great. Miles: So what was the I think I'm guessing I don't know yet, but I'm guessing a theme in these podcasts that will come up is, is the career progression can be interesting. So like, what are the steps to go from that where you're like actively out camping, fighting fire. John: Yeah. Miles: To where someday you're spending most, if not all of your time in an office and dealing with budgets and hiring in the big picture. Like what did that look like for you? Timeline wise? Yeah, that's kind. John: Of one of the hazards of the job, is someday someone's going to hand you a radio to talk on. That's the first hazard of the job, right? They kind of leave you alone for a few years because it's dangerous to let you be in charge of anything. And then at some point they're like, like your you seem pretty squared away and they hand your radio and that's a big fork in the road. John: So you're going to let me talk on the radio while I'm on a fire and actually, you know, help coordinate what's going on and yeah, I've held a lot of positions along the way. We get to go a lot of different places in this job, which is also what attracted me to it. I think I've been to fires in 18 different states. Miles: Wow. John: At this point, and I'm not done yet. Right. I got a lot left in me, but, Ashton: Was one of those states more memorable than the others? Does one stick out to you? John: You know, they're so they are so unique. I know it sounds cliche, but I mean, literally, I've spent three weeks camped three feet from the Yukon River in Interior, Alaska, helping manage a long duration fire up there. You know, and I've done a lot of prescribed fire down in Big Cypress down in South LA. So literally this job has taken me from one corner of the country to the other. John: Yeah, and a lot of places in between. And you just get to granted you're working really long hours while you're there, but you get to see a lot of interesting things. A lot of the you're off the beaten path a lot. Yeah. So you just have a lot of shared experiences and. Miles: Must be interesting to to, to get to like be pretty intimately familiar with so many different types of forest as well. And like the way fire behaves so differently in these different places. John: And yeah, and you have to be a student of it because it. Miles: I bet. John: It'll kill you if you're not paying attention. So you are very eager to learn. Yeah. When you go to a new place, like how does it move right through this stuff? Does it move by jumping from tree to tree, or is it mostly ground fire? Are there interesting local factors? Like does it burn? Some places it burns really hot and downhill at night. John: I didn't see that coming. Right. So you got to you got to make sure you're being a student and finding the people that understand how fire moves on that particular landscape helps keep us all safe. Yeah, they meet the objective, whatever that is. Miles: Yeah. So let's jump ahead to now. So do you have a typical day in your job? You know. John: A lot of what drew me to this is that it's it's not a lot of typical I guess I should focus on maybe on the summer because like you mentioned the winter, you know, when you're a year round position and you live at 6300 feet, National Park, we get a lot of opportunity for winter and typically don't have fires. John: And in the off season it is a lot of just planning for next season and hiring and communicating with our partners and cooperators and just kind of getting on the same page for the next season. But once we kind of throw the switch and the temporary employees come on in the spring and and we kind of ramp up and just sort of get into the mode, so to speak. John: And a typical day, we start off with a briefing with everyone on the team and we get together for about 20 minutes and we go through a safety conversation and a weather conversation situation. Whatever's going on, fires in the park, fires around the park, fires we may find ourselves on later that day. Just whatever's going on go through a plan for the day and then we just sort of fledge everyone to their assignments. John: And typically we'll go five different directions on a given day and we'll be engaged with a fuels reduction projects. You know, in some of the urban interface areas around Park will be out monitoring the fuel moisture and different types of fuels that we're curious about in the park. That's a big part of the program, is being prepared for what might comment and how wet or dry the fuels are is a big part of that. John: So we'll be out doing that, maybe helping our neighbors with some incidents that they're managing. So they're just really every day is different. Miles: Yeah. John: Especially once we get around to like May or so and then through October, you just really never know what you're getting into. Miles: So it's a good, good career field for someone who likes to keep, keep moving and have surprises thrown at them. John: There's a lot of moving. Yeah, there's a lot of moving parts you have to be in. Miles: You're out in the field a lot in the summer. John: I get to pick and choose my spots at this point a lot. Unfortunately, the field part of my job is definitely dropped off and particularly here just because of connectivity issues. Yeah, because we are so remote, relatively speaking, to a lot of other places in the lower 48 that because a lot of my day to day responsibility is to be what we call a duty officer. John: So I'm the first phone call on any new potential or vegetation fire. So I get however that report comes in from a visitor or from an employee. It'll get routed to our dispatch center. Then they call me as the duty officer and say, Here's what we might have. What do you want to do about it? Miles: So you need to be reachable and. John: Reachable at all times. Yeah. And if people can't find me, I'm not doing my job. So it does kind of keep me around headquarters. Yeah, a lot. But of course, I do enjoy getting out on fire. Miles: Yeah. Yeah. So what in your current job, what do you think is the most important skill. John: For my position? I think the ability to triage a lot of emerging problems and to pretty quickly sift through what's important and what's noise and what can wait and what you know, you're pretty much in a when things are rocking and rolling, there's a constant state of just, you know, your awareness is just piqued and you're just constantly trying to update what we call a common operating picture of like, what is our fire environment, what's going on and what the biggest threats are, right? John: It's all about risk management. Fire management is risk. So risk to people first and foremost, risk to infrastructure, you know, buildings and then everything after that. So yeah, just the…

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    Addy Falgoust, Park Guide Mar 27, 2024
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    Among park rangers, there’s a running joke that we do a lot of pointing at things. From pointing out wildlife to pointing out the nearest bathroom, we’ve arguably mastered the art of pointing. But being a park ranger or park guide entails SO much more! Today’s guest, Park Guide Addy Falgoust, talks about her experiences teaching people about Yellowstone’s marvels and what it’s like to live and work in the park during winter. View definitions and links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Ashton: From Yellowstone National Park. This is what we do. I'm Ashton Hooker. Brett: And I'm Brett Raeburn. Ashton: Hey, Brett. Brett: Hey, Ashton. How's it going? Ashton I'm good. How are you doing today? Brett: I'm doing awesome. It's getting close to lunch, so my stomach might rumble a little bit here. Ashton: Um, mine is seriously rumbling as well. I hope you can't hear it through the microphone. Brett: Yeah, I have this big lunch box behind me. I'll try not to rummage in it too much. So, we'll see. Ashton: Well, today we have Addy Falgoust who is a park guide here in Yellowstone. We're going to talk to her a little bit more about her job and what it's like. And so as a part guide, you know, if you're a visitor to Yellowstone, you might see them out and about either in the visitor center, roaming park trails, park-guided walks and talks, things like that. So along those same lines, we have the Junior Ranger program and it's pretty popular. Brett: Yes, I've heard of it. Ashton: It's in a bunch of different parks, Yellowstone as well. So my question for you, do you happen to know how many Junior Ranger badges are awarded here in Yellowstone? Brett: Every year? Ashton: Every year. Brett: Number of Junior Ranger badges... so not just people who, like, get the books and don't go through to graduate? Ashton: Correct. Brett: I'm going to say... I'm trying to see if Miles would give me any hints here because he orders the badges. I think it's like I'm going to say 160,000. Ashton: Oooh. Wow, That's more than I thought you're going to guess. But really, you're not too far off. So in the past couple of years, you know, we've had a few weird years with COVID and the flood and stuff, so it's been a little lower the past few years, but it's been about 50,000. Brett: Okay. I'm like, So come on, Junior Rangers, step up. Ashton: Yeah, Yeah. Brett: But this year is going to be the year know 160,000. Ashton: But in a normal year, it's about 50,000 to 100,000. So, you're not too far off. Brett: That's that is a lot of Junior Rangers being sworn in. Ashton: It's a lot more than I thought. Brett: It's a lot of oath-takers. Ashton: Yeah. Brett: We're in good hands. Ashton: Yes, we are. All the Junior Rangers out there. So, anyway, we're going to talk with Addy more about she does in the park. So, Addy, thanks for joining us. Addy: Yeah, thanks for having me. Ashton: How are you doing? Addy: I'm doing well. Ashton: Good, good. So, ready to dive in? Addy: Absolutely. Ashton: Okay. So how did you get your start with the National Park Service? Addy: So I got my start in 2017 as an intern in Glacier Bay National Park. Ashton: And that's in Alaska? Addy: That's correct. Yeah. It often gets mistaken for a glacier in Montana. So often I do specify Glacier BAY in Alaska. Brett: I heard that emphasis on BAY. Yeah. Ashton: Cool. And so what drew you to that? Did you always know you wanted to be a park ranger? Addy: So growing up, my family traveled to national parks. I think a lot of people in this career and they kind of, you know, was really interested. I fell in love with the Tetons and I was like, I want to live where they are one day. And the way to live there is to become a park ranger. So simple enough, I'll just just do that. And, you know, it got a little bit more complicated than that. But in high school and college, I started to look more seriously into pursuing a career in that direction. I actually visited Yellowstone in college and spoke to some Rangers on that trip and asked them, "Hey, how do I get into this field?" And they gave me some good information on internship programs like the SCA and also how to find jobs in USA Jobs. Brett: What is that, SCA, just for those who don't know? Addy: Yeah. So the SCA is the Student Conservation Association, and the internship that I did in Glacier Bay was through them. Ashton: Okay. And so what exactly did you do? Addy: Yeah. So the position there was an education intern, and Glacier Bay has pretty few visitors that actually set foot on the land there. And the number of visitors in the winter is pretty much nonexistent. And so most of the visitation is in the summer on cruise ships. So in the winter, they have a pretty robust distance learning program. So we were actually using Zoom before COVID and before Zoom really became a thing and essentially taking students on virtual whale-watching tours and field trips to the park. Ashton: Wow. Brett: Wow. That sounds like a good gig. Yeah. So you're on a boat, like, while you're doing this? Addy: No. So we were in an office with a green screen that made it look like we were on a boat. I did get to go out with the oceanography team, though, which was really fun one day and we got to take water samples. So I did get to have that experience in the bay, but most of the time was spent in the office. Ashton: Okay, so did you go from Glacier Bay and then Yellowstone or were there other stops in between? Addy: There are few steps in between, yeah. So after Glacier Bay, I did a couple of seasonal positions as an interpretive park ranger and also an education position in Grand Teton National Park. And then I was pretty fortunate to get offered a permanent job pretty early on in my career. And that was in Hot Springs, Arkansas. That was also a park guide position. I was there for a few months and then took a lateral reassignment to a part guide position here, and I've been here since it's been about four and a half years, I think. Ashton: Okay. So tell us a little bit about being in Yellowstone. A lot of people don't know that there are actually park Ranger rangers that live on the interior of the park. So what that means is like, you know, not at any of the park entrances. And so Yellowstone closes down in the winter. So you're you know, you're at Lake Lake Village outside Yellowstone Lake. So tell us what that is like. Like, how did you even get here this morning? Talk us through what that is like. Addy: Yeah. So essentially, we kind of get snowed in and the winter and often we, you know, things are complicated, but there's a lot of snowmobiling to your car and then transitioning to take your car to a location. Currently we have less snow this year, which you think would make traveling easier, but it's actually made things more complicated because my car is at one location, but there's not enough snow for me to snowmobile from the roads. I have enough snow on them to my car, so I have to take like an in-between car to get to my car. So to get to the studio this morning, I took a snowmobile and a couple of vehicles. So and it took about 2 hours. Whereas normally if I could just snowmobile straight here, it would have been probably 30 minutes faster than that. Brett: So, wow, that is dedication and confidence that we appreciate you. Addy: Yeah, but those of us in the interior look for excuses to get out. So I was very happy to be out here today. Ashton: Wow. Well, we're glad you're joining us and that you took the long trek to come all the way up here. Brett: What's your typical like? How often do you get out to get groceries and things like that? Addy: So it really varies depending on the year. Typically, I try to stockpile groceries in the fall so that I never need to go out specifically for a grocery trip. But if I happen to be out for another reason, then I always get groceries. But I'd say usually in a normal year I probably leave twice a month each winter. So every two weeks. Ashton: Okay. So I've seen some park rangers who live in the interior in winter. They do a lot of canning. Are you into that? Addy: No, I am the unhealthy ranger that lives off of pasta and frozen pizza. Brett: Ramen! Ashton: Hey, it's delicious. Addy: I don't do any canning, but, you know, if you just eat a lot of pasta, dry goods, that stays really well. So I can really stock up in the fall. Ashton: Wow. So in a typical winter, like one that we're not having now with not as much snow, you would normally just snowmobile everywhere, correct? Addy: Yes. Yeah, I snowmobile to my vehicle at whatever entrance it's located at. And typically it's not a big deal. You know, I actually really enjoy snowmobiling most of the time and there's incredible opportunities to see wildlife along the way. Amazing scenery. The sunrises and sunsets in the winter are always really special. So although it has its challenges, overall, I really like living at Lake. There's incredible opportunities for skiing around the neighborhood. But it's not to say it doesn't come without its challenges. Ashton: Mmhmm, for sure. So in your current position as part guide, do you have a typical day? Can you tell us a little bit what that's like? I know it probably varies from day to day. Addy: I'd say my I have a typical summer day and a typical winter day. Would you like to know about both of those or just one of the seasons? Ashton: Sure! Addy: Okay, so in this summer, a typical day, a third of it is usually spent working the visitor center, front desk, answering questions, helping people plan their trips, answering questions about what birds they're seeing, animals they're seeing, like the number of questions we get. You know, you never know what's going to come out of someone's mouth. Search me all over the place. Another third of the day is typically spent leading a ranger guided program. So that can be a talk, a campfire program, a walk. And the remaining third of the day is typically spent out in the field roving and so talking to visitors on boardwalks and some of the thermal areas, interacting with people at wildlife jams, making sure no one's petting bison. Brett: Very important. Addy: Yeah. So that's kind of a typical summer day in the winter. My job is kind of unique and then I staff a building called a Warming Hut and so, you know, most people are kind of putting out figurative fires in their day to day work. And my job is literally to go and start a fire. So I go to the warming head, start a fire. And the purpose of that is to serve as a place for snowmobile groups to stop in and warm up. That's the sole source of heat for the building. So depending on the day, if it's really cold out, it could be ten degrees inside. When I get there, it take a few hours to get up to temperature, but we try to get at about 60 degrees in the building and interact with groups as they stop by throughout the day. The fishing bridge warming hut is a quieter location, so on average we've got about 20 to 40 people that stop per day and in between groups. Surprisingly. And cell service is actually really good at that location. So I'm able to plug into a mobile hotspot and respond to visitor trip planning emails. I've helped with social media at times as well, and so I can stay connected and do other work in between groups. So it's more kind of office and admin work mixed in with splitting firewood. Ashton: Wow. Wuite a variety of skills required. Addy: Yes. Ashton: And so where do you live? Like what are your living accommodations like? I'm sure a lot of people are wondering. Addy: That's the number one question I get asked at the Warming Hut. And what I usually tell those visitors that are asking is that we have housing at each of the developed locations in the park. So my housing area is only a couple of miles away, so it's just a couple-mile snowmobile ride to the warming hut. Often groups get there and like, how did you get here? And I'm like, well, I snowmobiled here just like you, but like I had the easy commute. Like they're snowmobiling 26 miles just to get to me. I only did two. Brett: I just crawled out of the lake. All: [laughter] Ashton: Which you probably could this winter because it's not frozen. Addy: Yeah, I did a training once in the park where I spent the night in a snow trench and sometimes I do consider telling people that when they ask, where do you live? Where do you sleep at night? I'm like, Yeah, just in a trench in the snow over there. Brett: I've been here a few years, so they moved me to the three-bedroom snow trench. Yeah, they take care of us here. Ashton: So what's the most important skill you'd say for your job? Addy: Yeah, the most important skill in my position is probably communication. So as an interpretive position, it's really important to communicate these messages and try to foster a connection between the people that are visiting Yellowstone and the resources that we have here in the park. And so being able to tailor messages for specific audiences is really important in order to communicate that effectively and try to hopefully inspire the next generation of stewards for these lands. Brett: What's one of the like hardest or most memorable questions that you've had asked? Addy: Oooh. That's a good one. So this is a funny one. But the most memorable question, there was a girl. She was probably about 12 years old and she was really shy. I was at Mud Volcano and I could tell she was kind of embarrassed to ask this question. Her mom was like, She has a question. And I was like, Sure. And she was like, I don't know if I want to ask. I was like, No, like, go for it. No judgment. And her question was, how do you bison poop in such perfect circles? All: [laughter] Addy: And I loved it because so often we get the same question over and over again. And so that I'd never gotten that once before, and I've never gotten that one since. And so, you know, I took a moment and I was like, well, it has to come. It has to do with the consistency in which the poop comes out. So it's like pancake batter, if you think of it like that. Yeah, like spreads out in a circle, I'm like, it doesn't come out that shape. Yeah. So I think that helped her out. So I wonder if she thinks about that. Brett: Eating your pancakes that you bring to the office. But it's a great way of explaining it. Ashton: Yeah, I'm going to think about that every time I see some bison poop out there. So what is your favorite part of the job? Addy: My favorite part of the job is probably getting to re-experience the magic of Yellowstone through the eyes of first time visitors. I've literally had kids jumping up and down for joy when they saw Grizzly Bear for the first time. And I've seen adults like cower when they hear a bull bison grunt during the ride. And those moments just remind me of like, how special this place is. They allow me to remember why I fell in love with this place and why it's worth protecting. That's great. Yeah. Ashton: Yeah. And so on the other side of that coin of that, you know, there's great parts of the job, maybe some that are not so great or just a little tough. What's like the toughest part of your job? Addy: I would say I think the toughest part of my job is probably dealing with angry and frustrated visitors. You know, people are coming here on vacation and everything supposed to go right for them. And when it doesn't go right and they're…

    Full show notes at the publisher

    Pat Bigelow, Fisheries Biologist Mar 20, 2024
    Show notes

    How would you pronounce Oncorhynchus clarki lewisi? See if you got it right by listening to today’s guest, Pat Bigelow. Years ago, Pat intended to spend one summer in Montana—until she landed a seasonal job working on Yellowstone Lake. Now, she’s a fisheries biologist with decades of experience studying and restoring native fish to the park’s waters. Learn more about fish management in Yellowstone at go.nps.gov/YELLFishMgmt View definitions & links discussed in this episode at go.nps.gov/WhatWeDoPodcast ---TRANSCRIPT:--- Brett Raeburn From Yellowstone National Park. This is what we do. I'm Brett Raeburn. Jake Frank And I'm Jake Frank. Brett Raeburn So I have a question for you to kick this off. What's the, What's the biggest fish that you've ever caught? Jake Frank The biggest fish I've ever. I was. I used to live in Alaska, and I went halibut fishing, and I caught, like, a 40 pound halibut. That's the. That's the biggest I've ever caught. Brett Raeburn It's a way bigger than you're gonna say I was expecting. Jake Frank And that's like, a. Brett Raeburn Much less impressive size. Jake Frank Well, that is a, that's a fairly unimpressive halibut. So for that species anyway. Brett Raeburn Well you've got me beat. Jake Frank Are you, are you, are you big into fishing. Brett Raeburn No, about the only fishing I do is when I'm fishing through the freezer for frozen cod that I get from the store. So that's about. That's about as much as I do. Jake Frank Before you cook it. Do you, like, hold it out in front of you and have someone take a picture so it looks better. Brett Raeburn I have been known to do that. Follow my Instagram for all that content. Yeah. I also I also want to I want to start off with a trivia question, too, just to see. So you've caught you've got some pretty impressive fish, it sounds like. Jake Frank Not really. Brett Raeburn If you turn, you turn over that paper in front of you. There's something on there that I would like you to try to pronounce. You have not seen this before. So this is. Jake Frank Alright? Let's see. Can I. Can I sound it out? So, Encore, Hankis, Clarki Lewisi? Pat Bigelow Was that. Brett Raeburn I was. I was. Well, I actually don't know. This is like one of those trivia questions I don't even know the right answer to. So. Sure you did. Well, all right, That's better than what I would’ve done. Jake Frank But my guess is that this is the is this the binomial name for the Yellowstone cutthroat trout? Brett Raeburn Yes, that is the scientific name for the West Slope. Cutthroat trout. Jake Frank The West Slope. Not that. Not the Yellowstone. Okay. Brett Raeburn All right. And so today we're going to talk to somebody who probably can pronounce it better than you just did, although I still think that was a pretty good pretty good guess. Our guest today is Pat Bigelow, fisheries biologist who spends a lot of her time on the waters of Yellowstone National Park. So welcome, Pat. How's it going? Pat Bigelow Hey, Brett and hey Jake. Great. Beautiful day today. Jake Frank Yeah, it is. Pat Bigelow And You did pretty good: Oncorhynchus. Jake Frank Oncorhynchus. Jake Frank All right. So I was in the wheelhouse. Pat Bigelow Yeah. Brett Raeburn I love the Lewisi Clarki. Jake Frank Is that how you see it? Or is it a line that that works? Pat Bigelow Yeah that works, Lewisi Clarkii. Pat Bigelow Yeah. Brett Raeburn All right. I wonder where that came from. Jake Frank I don't. I don't speak a lot of Latin. Jake Frank So. Brett Raeburn So I guess we'll just jump right into it. How long have you been working as a fisheries biologist? Well, as any job. How long have you been at Yellowstone National Park? Pat Bigelow I've been here in this job for 23 years. Brett Raeburn Wow. Pat Bigelow I've been working in fisheries for 36 years. Jake Frank Probably so. Fresh out of middle school. Pat Bigelow Yeah. Pat Bigelow Exactly. Pat Bigelow Yeah. Pat Bigelow I was really fortunate that I got some great opportunities early in life. Brett Raeburn Very cool. And so how did you get your start here? 20, 23 years ago. Pat Bigelow Actually, my first job was here in 1979. I was in Bozeman working a summer job, and I went down to the unemployment office to see if I could just give something better. And there was a poster up on the wall for a young Adult Conservation Corps in Yellowstone National Park, and I jumped at it. It sounded interesting. Pat Bigelow I came down here. We had a I don't know if you guys are familiar with the YCC camp, but when we were actual Corps members, we had a girls dorm, boys dorm and a dining hall and six Corps members to a room you each had a bunk bed, a foot locker and half of the clothes locker and no dividers or anything like that. Pat Bigelow You know, you definitely felt like you had just been recruited into some kind of institution. [laughing] Brett Raeburn In some ways that is that maybe. Pat Bigelow Yeah. Pat Bigelow But it was great because we had 100 Corps members who all worked for different offices in the park, and I was very fortunate. A friend of mine and I that started at the same time to work with Fish and Wildlife Service and back then Fish and Wildlife Service did the fisheries work in Yellowstone. Jake Frank Well, when did that change? That went from Fisheries. Pat Bigelow To Park Service? Jake Frank Yeah, to Park Service. Pat Bigelow I think it was in 96. Jake Frank Okay. Pat Bigelow So the Fish and Wildlife Service started here even before the Park Service because of the unique fisheries opportunity and the Yellowstone cutthroat in particular. And then they established a research station in the fifties. They had a hatchery here early on, early twenties, thirties into the fifties. And then after that, they kind of went more to a research station, and then they had a management office, which is who I worked for that advises the Park Service, kind of like a fish and game agency. Pat Bigelow You know, advises the state on how to set their regulations. Fish and Wildlife Service. And kinda kept the Park Service up to date on there. Jake Frank And my my history is not great, but I if I remember reading, it's even before the National Park Service, there was, like, the predecessor to the Fish and Wildlife Services who stocked the lakes and did a lot of the fisheries stuff in Yellowstone. Pat Bigelow Correct US Fish Commission back then as early as 1889. Yeah, we're doing some stocking in Yellowstone National Park. Jake Frank Wow. Yeah. A lot of history. Pat Bigelow Yeah. Pat Bigelow Yeah, yeah. Pat Bigelow Fisheries history in the in the park is really kind of a reflection of fisheries management history for the country, really. Brett Raeburn Yeah. Yeah, That's awesome. So when you started, did you know it sounds like you kind of just saw a poster and. And got a little lucky in that way? Did you know that there were jobs where people worked with fish in national parks? Pat Bigelow I hate to say I probably shouldn't even tell you this, but when. Brett Raeburn We can edit it out if we need to. [laughing] Pat Bigelow When I first moved to Bozeman, one of my coworkers said, Well, have you been to Yellowstone Park yet? As I was trying to figure out what to do for the weekend. And I said, What do you mean, a park? Is it, you know, like ferris wheels? Jake Frank Yeah, does it have slides? [laughing] Brett Raeburn I've had visitors ask me where the zip lines are. So, yeah, I think I think that's a well. Jake Frank To be fair, they’re in West Yellowstone. So. Pat Bigelow And I want to say I was very young then. Brett Raeburn Sure. Lots to learn. Yeah. So. So you hadn't you, you were pleasantly surprised that there were actually jobs where you could do that, then? Pat Bigelow That was awesome. And one of my first full weeks working for the Fish and Wildlife Service, they were doing their annual survey on Yellowstone Lake of the cutthroat trout. And so it meant spending a week on a boat gillnetting on the lake. And we spent a night in in the Park Service cabin on Peel Island because we were doing work in that area and we wanted to stay close to it. Pat Bigelow And unlike typical weather on Yellowstone Lake, it was Bluebird days and flat, calm water the whole week and then the cutthroat that we were catching. If you haven't ever seen cutthroat trout, they are beautiful fish. Brett Raeburn Can you describe them for those of us who haven't seen one. Pat Bigelow So, so. So they're called cutthroat because they have a red slash under there on either side, under their jaw. And they, you know, a kind of a typical trout. They have the same, you know, body form and then black spots more on the tail and you get less as you move forward toward the head. But, they can get really brightly colored and they tend to be olive yellow, brown. Pat Bigelow And they can, especially during spawning season, they can get this brilliant red sides and a circular plates and stuff. They can they're just beautiful. Brett Raeburn That's cool. That's cool. Jake Frank Well, yeah. When we came out on the boat this summer, when you guys were doing your research, you were pulling out some hogs that were huge. Brett Raeburn Yeah. Yeah. So you've got a fish bigger than Jake's 40 pounder? Pat Bigelow Not a cutthroat. [laughing] Brett Raeburn It's all about competition here. So. So describe to us like a typical day. So obviously, there's going to be a lot of variance. But if you if someone asked you what your typical day like is as a fisheries biologist, what was it like? What would you tell them? Pat Bigelow Well, so it really it does really vary a lot. You know, obviously in the winter we're not doing a lot of fieldwork. We are in the office kind of processing everything that happened last year and trying to plan ahead for next year, which includes hiring, which can be a lot of work, doing a lot of presentations to let people know what we know and where we think we need to go next and all that kind of thing. Pat Bigelow But the field work in the summer, all my work is on Yellowstone Lake and it's a beautiful lake. I have, I oversee some contract work on the lake, which is 3 to 4 crews, sometimes five of netters, to try to depress the lake trout population. Lake trout are an invasive species on Yellowstone Lake, and they'll eat the cutthroat trout. Pat Bigelow And so we're trying to eliminate them. We're not likely going to eliminate them, but hopefully we're going to suppress them to the point where they're no longer having an impact on the cutthroat trout population. And so we have these gillnet crews that will put out miles of gillnet and lift it every day to remove the lake trout. We also have a telemetry operation where we purposely put acoustic tags in male lake trout and let them go and then kind of relocate them so we can give that information to the netters to help zero in on their day on, you know, where to put their nets and stuff. Jake Frank So that that term I've heard that I heard it with something else. So it's like invasive species. You can like you put a tracker on them and they go to where they, like, you know, betray their friends. This whole idea of like a Judas species, like can you talk a little bit about that? That's like, that always made me laugh. Pat Bigelow The idea of of a Judas fish is you would put a tag in them that you can follow and they take you to where their friends are. Pat Bigelow [laughing] Pat Bigelow Betray their friends. And it's not you know, we kind of know we pretty much know where all the habitat is, but they move around a lot. And depending on the time of year and the water temperatures, they’ll be at different depths. So a lot of times the that Judas fish helps you really zero in on the depths to be fishing at, which also helps you avoid the cutthroat trout if you know exactly what depths the lake trout are at. Pat Bigelow And so like so if I'm on a boat where we're doing the tagging, we'll collect lake trout from the netters that are still in really lively condition and do surgery and the implant first, make sure they're males. We don't want to tag the females because they're the ones with the reproductive potential. so we want to make sure we kill all the females and then implant tags, make sure the fish recover so that they'll behave normally when we release them and let them go. Pat Bigelow Or if it's actually tracking the fish, we’ll we have to hydrophones in the water on either side of the boat, which helps us give a direction to find the fish, so we can zero in on their location. And so then you're basically on the lake driving predetermined transects all day until you pick up a fish and then you zero in on that fish and then you continue on your way. Brett Raeburn And for like the listeners who haven't seen Yellowstone Lake or been to it, it's it's a huge it's a huge lake. So that's not an easy task. Pat Bigelow Yeah. So it takes us about four days to cover the whole lake. Yeah. Brett Raeburn Wow. Pat Bigelow And we don't actually even cover the whole lake because we avoid the really deep habitat, because we aren't expecting to see any lake trout out there. And we're not going to set nets there anyway. Jake Frank And then and then I think a good back story is like we talk about lake trout being invasive versus the Yellowstone cutthroat. I mean, I guess is is there a reason why we as managers prefer one over the other? Like, why like, why are we trying to get rid of lake trout? Pat Bigelow So the cutthroat trout, Yellowstone cutthroat trout, like I’ve said already couple of times they're just beautiful. But they are the native species in Yellowstone, Lake, Yellowstone Lake is the most important population of Yellowstone cutthroat trout for that species. And just sheer numbers. And they evolved with only one other native species, which is the longnose dace that is, you know, gets to maybe six inches and is very much along just the shorelines. Brett Raeburn That's the fish I would catch. [laughing] Pat Bigelow So they're just the cutthroat trout are naive when it comes to larger fish, predator spore and the lake trout are native to the Great Lakes area and they're also beautiful fish, but they are a voracious predator. And so you take a really naive fish and then I really excellent predator and put them together. And it's just not good for the for the cutthroat trout and the lake trout, Pat Bigelow I think the oldest one on record was 62 years old. Jake Frank The lake trout? Pat Bigelow Not from Yellowstone. But yeah, species wise. So if we weren't out there taking out the lake trout, nobody else would be either. There they reside deeper in the lake. They live longer, they get bigger. They have a lot higher reproductive potential than the cutthroat trout. And if left unchecked, they would decimate the cutthroat trout population. Jake Frank And when you say, like no one else would get them, you mean like other predators, like bears and fish or bears and birds and otters and all that kind of stuff, right? Pat Bigelow Like birds and they tend most predators tend to target the fish when they're shallow and the lake trout don't spend much time being shallow. And then when the lake trout get big, they're too big. Like an osprey might try to grab a big fish. And then we've...I haven't seen this personally, but one of my coworkers has seen an Osprey grab, even a cutthroat that was too big for it and then it wouldn't fly off and it actually drowned. Brett Raeburn wow. Pat Bigelow Because they have they can have a hard time l…

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