What is Wrong with UX

Latest Episodes:

Should We Be Nice to Tech? Sep 25, 2018

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In this episode, Kate and Laura, with a somewhat shocking lack of self awareness and irony, argue about whether they should be nicer to technology. Everybody they have ever met rolls their collective eyes and think, "so close..."

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Drink Pairing: Spiked Punch

Task Flows Sep 14, 2018

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In this episode, Kate and Laura attempt YET AGAIN to describe a visual thing with words. So. Many. Words. They explain what a task flow is, why you should do it, roughly how to do it, and why you're a terrible person for not doing it.

Drink pairing: Lava Flow

Nuance Aug 28, 2018

Show notes

In this episode, Kate and Laura whine for 30 minutes about how people should make things simpler and less nuanced. Occasionally they veer dangerously close to debating the nature of truth, but pull back from it because Laura failed Philosophy at least twice.

Drink Pairing: Something with subtle hints of currant, cherry, and asphalt

Choosing the Right Deliverables Aug 14, 2018

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In this episode, Kate and Laura talk about not wasting time making the wrong stuff. You'll be completely unsurprised that what sorts of deliverables you should make for your team depends entirely on who you're making stuff for and what you want out of it.

Drink Pairing: Grappa

A UX Garden of Versus Jul 29, 2018

Show notes

In this episode, Kate and Laura talk about fights instead of fighting. Specifically, they bring up some of their least favorite examples of people comparing totally different methodologies against each other. Personas vs JTBD! Agile vs Waterfall! Come on, people. No need to argue. Everything can suck equally.

Drink Pairing: Appletinis

Data is Why We Can't Have Nice Things Apr 17, 2018

Show notes

In this episode, Kate and Laura UXplain GDPR (probably incorrectly) and talk about some good approaches to treating your users' data a little more respectfully.

Drink Pairing: Vodka Martini (I'd say "shaken, not stirred" but that bruises the booze, so knock it off with that nonsense)

Why Change Sucks Apr 03, 2018

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In this episode, Laura and Kate revisit the concept of Change Aversion and talk about why change is hard for users and what you can do to make it easier.

Drink Pairing: California Zinfandel

Usability Testing Context Mar 20, 2018

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In this episode, Kate and Laura discuss how usability testing strategies may change depending on...wait for it...that's right, the context of the company and type of product. Drink every time they say, "It depends." No, seriously, don't do that. You'll die.

Drink pairing: Lemon Drops

Figuring Out the Possible Feb 13, 2018

Show notes

In this episode, Kate and Laura argue about how understanding what you can do may affect what you want to do, which is exactly backwards from what they usually drone on about.

Drink pairing: Cheap Chablis

Designing Beyond the Screen Jan 23, 2018

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In this episode, Kate and Laura complain about screen-based designers again. They also talk about designing for multi-modal interfaces in a failed attempt to sound modern and like they haven't been doing this since the Paleolithic Era.

Drink Pairing: Old Fashioned

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