UX Podcast

Latest Episodes:

#184 Accreditation with Zoe Rose May 10, 2018

Show notes

“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins...

#183 Meeting design with Kevin Hoffman Apr 26, 2018

Show notes

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not.

#182 Semantic building blocks Apr 12, 2018

Show notes

Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention.

#181 Product strategy with Richard Banfield Mar 29, 2018

Show notes

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes.

#180 Mobile frustrations with Lina Hansson Mar 15, 2018

Show notes

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating...

#179 Net Promoter Score with Jared Spool Mar 01, 2018

Show notes

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers.

#178 Games user research with Veronica Zammitto Feb 15, 2018

Show notes

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA.

#177 GDPR with Heather Burns Feb 01, 2018

Show notes

On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.

#176 The insane growth of UX Jan 18, 2018

Show notes

Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention.

#175 Human centred design with Alastair Somerville Jan 04, 2018

Show notes

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred...

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