Tyler Tech Podcast from Tyler Technologies

Latest Episodes:

Government Payments Part 3: Trends and Emerging Trends with Sloane Wright Mar 20, 2023

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Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends and how they impact government in our conversation with payments expert, Sloane Wright. This is part three of our three-part series.

Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the trends and emerging trends, and how Tyler Technologies is working to help governments address those trends to better serve their constituents.

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The Benefits of Ethical Hacking with Erica Burgess Feb 27, 2023

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What is ethical hacking and how can it help government agencies? We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team. Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school.

We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast. You may be surprised by the simple ways we can all be more diligent when it comes to cybersecurity.

Erica was a software engineer and cybersecurity hobbyist for several years before becoming an application security red-teamer in 2018. Since then, she has been earning bug bounties, blogging new CVEs and original exploit techniques, and conducting web app penetration tests as Technical Lead on Tyler Cybersecurity's Assurance team. Erica organizes 2600, a local offensive cybersecurity meetup, and has spoken about hacking, bot writing, and various hacking topics at many conferences and meetups, including DC207, IC2, Tyler Mesh, as well as SkyTalks and DEFCON, the world's largest hacker conference. She has also volunteered at Red Team Village at DEFCON in Vegas, and for code.org and Maine App Challenge. Erica holds a Bachelor of Science in Computer Science from the University of Southern Maine.

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Government Payments Part 2: Challenges for Government with Sloane Wright Jan 23, 2023

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Why are payments important to government? And what are the challenges government faces when trying to create payment options to fit their constituent's needs?

We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem.

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How One Former Regulator Views Cannabis Programs with Erik Gundersen Dec 19, 2022

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With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen.

Erik Gundersen is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis regulators and businesses to help them achieve their goals.

Prior to launching ERG Strategies, Erik served as Executive Director of Maine’s Office of Cannabis Policy (OCP). In February 2019, Maine Governor Janet Mills tapped Gundersen to establish the OCP and launch the state’s adult use cannabis program. Under Gundersen’s leadership, the OCP successfully ushered in the first set of program rules, scaled the Office, and began accepting license applications at the end of 2019. Maine’s adult use cannabis program launched in 2020 amid the COVID pandemic.

Additionally, Erik was a founding member of CANNRA, the national association of cannabis regulators.

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What State Regulators Can Do to Combat Workforce Shortages with Ronne Hines Dec 05, 2022

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From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries.

What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work?

To help us answers these questions and more, we turn to Ronne Hines. Ronnie is the director at the Division of Professions and Occupations at the Colorado Department of Regulatory Agencies and is a past president and board director of Clear.

Clear is the Council on Licensure Enforcement and Regulations, and is the largest network of professional and occupational regulators dedicated to the exchange of inform. Education and training, and identifying and sharing best practices. She is a wealth of knowledge. You're gonna enjoy this conversation on a trending topic.

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Government Payments Part 1: New Citizen Expectations with Sloane Wright Nov 21, 2022

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Why are payments important to citizens? And what are the challenges citizens face? We dive into this topic with payments expert Sloane Wright. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem.

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The Latest on the Opioid Epidemic with Jeff Stocker and Guests Nov 07, 2022

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The global pandemic has impacted many healthcare-related issues. What has been the impact on the opioid epidemic and what do governments need to know? Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a crisis, which stakeholders need to be involved, and what tools and technology exist that can help address this problem.

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Changes in the Healthcare Environment with Jeff Stocker Oct 03, 2022

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Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all. This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic.

Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler. Jeff has worked with government agencies and healthcare enterprise systems for over a decade to develop health strategies for accountable care organizations, the Foreign Military Studies Office, DoD, VA, and Medicaid agencies. He is an expert in this space, and if that wasn't enough, also plays the banjo.

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Paw Enforcement: How K9s Help with Cheryl Walsh Sep 19, 2022

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K9 units add much value to police departments. From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing. But how the dogs get identified and placed with departments, and what training is involved? We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues. Find out the history of Sean's K9s and what they do to help K9 units across the country.

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How Mississippi Created a Medical Cannabis Program with Kris Adcock Aug 29, 2022

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What happens when medical cannabis is approved and a state must quickly move to implement regulations? Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself.

Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems. She leveraged her twenty plus years of experience in child welfare and health care administration to help figure this problem out.

You will enjoy this episode as, Alex Valvassori, Tyler’s General Manager for Cannabis Licensing, speaks with Kris to find out exactly what steps she took to address this challenge.

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