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    Education

    TOPcast: The Teaching Online Podcast

    Hosted by Thomas Cavanagh and Kelvin Thompson, the Teaching Online Podcast (TOPcast) takes a fun and informative look at the various trends, best practices and technologies in the realm of online education.

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    Latest Episodes:
    Episode 200: Last Call at the TOPcast Cafe Jan 05, 2026
    Show notes

    Recorded in front of a plenary audience at the OLC Accelerate 2025 conference and drawing upon crowdsourced listener input and live audience questions, this is it: the final, regularly-scheduled episode of TOPcast: The Teaching Online Podcast. Please enjoy this cumulative synthesis of insights from the podcast. Good-bye and thanks for joining us for all the coffee and all the conversations!

    Podcast Recording

    Download Transcript: PDF

    Episode 200 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Single-origin Thailand Doi Wiang Coffee from Lana Coffee (Fresno, CA)

    Content Links

    • Smorgasbord of Past TOPcast Episodes Referenced in This Final Show
      • #32 – Provosts, Pedagogy, and Digital Learning (with guest Dr. Casey Green)
      • #37 – 6 Deadly Sins of Online Teaching
      • #64 – Principles for Humanizing Online Education… and Remote Teaching (with guest Dr. Michelle Pacansky-Brock)
      • #74 – “Connecting the Dots:” Lessons for Leadership (with guest Dr. Shubha Kashyap)
      • #187 – The TOPcast “Core Audience” and Strategic Online Education
      • #195 – Managing the Online Expectations of Presidents and Provosts
      • All the “LMS” Episodes
      • All the “Holiday” Episodes
      • All the “Season Kick-Off” Episodes
    • Other Resources
      • Video: BYU’s “Loosely-Coupled Gradebook” (interview of Jon Mott by Jared Stein)
    • For Fans of The Dulcet Gurgles (Our “house band”)
      • [2020 Faux Commercial on YouTube] “Dulcet Gurgles Holiday Extravaganza”
      • Dulcet Gurgles Digital Learning Sing-Along Songbook
      • Dulcet Gurgles AI-Generated Playlist

    Just-For-Fun Pop Culture Links

    • [On YouTube] 1973 “Soylent Green Official Trailer” (Starring Charlton Heston)
    • Backstory and Video Compilation of Commercials for “The Norelco Santa Claus”
    • [On YouTube] 1984 “Gotta Make the Donuts” Commercial

    Extra Special Feature

    • Video Version of This Episode!

    Episode 199: Pillar Panel #3: Faculty Professional Development in Online Ed Dec 01, 2025
    Show notes

    Guests Dr. Michelle Pacansky-Brock (“Brocanksy”) and Dr. Alejandra (“Alex”) Pickett unpack decades of experience in conversation with hosts Tom and Kelvin on the topic of scaling high-quality, impactful online design/teaching through preparing and supporting faculty. This episode is the final episode in a mini-series of “pillar panels” offering distilled insights from esteemed community members on key, “structural support” topics essential in the future of strategic online/digital education.

    Podcast Recording

    Download Transcript: PDF

    Dr. Michelle Pacansky-Brock
    Dr. Michelle Pacansky-Brock
    Dr. Alex Pickett
    Dr. Alex Pickett

    Episode 199 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Make Your Own “Mayan Mocha Powder”
    • “What is Mocha? A Rich History and Modern Coffee Classic”

    Content Links

    • Dr. Michelle Pacansky-Brock’s Online Profile
    • Dr. Alex Pickett’s Online Profile
    • Resources Suggested By Dr. Pacansky-Brock
      • [Gallup Research] “How to Improve Teacher Retention and Burnout”
      • [Book] The Last Human Job: The Work of Connecting in a Disconnected World (Pugh, A., 2024)
      • [US Surgeon General’s Report] “Our Epidemic of Loneliness and Isolation” (Murthy, V., 2023)
      • [Research Briefs/Resources] “Humanizing Online Teaching” (from Dr. Pacansky-Brock ad others)
    • Resources Suggested by Dr. Pickett
      • The SUNY Online OSCQR Rubric
      • [From SUNY Online] “Teach Online Step by Step: Online Course Design”
      • Inclusive Online Teaching Practice Project
      • Peralta Online Equity Rubric
      • Critical Digital Pedagogy (from Jesse Stommel & Sean Michael Morris)
      • [From Tulane University] Feminist Online Pedagogy
      • [One-Page Research Brief] “The Spiral Curriculum” (from Education Partnerships Inc. based upon the work of Dr. Jerome Bruner)
      • Previous TOPcast Episodes
        • #165 – “Why Still Prepare Faculty for Online Teaching? #IYKYK”
        • #64 – “Principles for Humanizing Online Education… and Remote Teaching/Learning” (featuring guest Dr. Pacansky-Brock)
        • #24 – “International Connections in Online Education” (featuring guest Dr. Pickett)

    Extra Special Feature

    • Video Version of This Episode!

    Episode 198: “An Instructional Design Institute in a Book!” Nov 17, 2025
    Show notes

    Dr. Safary Wa-Mbaleka and Dr. Baiyun Chen join hosts Tom and Kelvin to discuss the future of the field of higher education instructional design and their comprehensive(!) new book on the subject.

    Podcast Recording

    Download Transcript: PDF

    Dr. Safary Wa-Mbaleka
    Dr. Safary Wa-Mbaleka
    Dr. Baiyun Chen

    Episode 198 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Storyville Coffee Company
    • [From the Internet Archive] Bluebottle Coffee’s Instructions for “Inverted” Aeropress Brewing

    Content Links

    • Dr. Safary Wa-Mbaleka’s Online Profile
    • Dr. Baiyun Chen’s Online Profile
    • [Book] The SAGE Handbook of Higher Education Instructional Design
    • Previous TOPcast Episodes
      • #150 – “A Global, Holistic, 360 Degree Perspective on Online Higher Education” (with guest Dr. Safary Wa-Mbaleka)
      • #145 – “‘More of the Human Element:’ Dolly, Picard, Ray, Dede, and More”

    Extra Special Feature

    • Video Version of This Episode!

    Episode 197: Pillar Panel #2: Evidence-Based Practice in Online/Digital Ed Nov 03, 2025
    Show notes

    Guests Dr. Tanya Joosten and Dr. Patsy Moskal unpack decades of expertise in conducting research and fostering evidence-based practice in conversation with hosts Tom and Kelvin. This episode is the second in a mini-series of “pillar panels” offering distilled insights from esteemed community members on key, “structural support” topics essential in the future of strategic online/digital education.

    Podcast Recording

    Download Transcript: PDF

    Dr. Tanya Joosten

    Dr. Tanya Joosten

    Dr. Patsy Moskal

    Dr. Patsy Moskal

    Episode 197 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Rishi Tea & Botanicals (Milwaukee, WI)
    • “Truffle THiNS Lemon” (from Edward Marc Chocaltier)

    Content Links

    • Dr. Tanya Joosten’s Online Profile
    • Dr. Patsy Moskal’s Online Profile
    • National Research Center for Distance Education and Technological Advancement (“DETA Center”)
    • DETA Research Toolkit 2.0 (“DETA Center”)
    • Research Study: “Online Learning Readiness” (Joosten & Cusatis)
    • Research Study: “A Cross-Institutional Study of Instructional Characteristics and Student Outcomes: Are Quality Indicators of Online Courses Able to Predict Student Success?” (Joosten & Cusatis)
    • Historic Impact Evaluation Publications from UCF’s Research Initiative for Teaching Effectiveness (RITE)
    • Research Study: “Student Ratings: Skin in the Game and the Three-Body Problem” (co-authored by Dr. Moskal)
    • Research Study: “Dancing With a Bear: One University’s Experience With Evaluating Blended Learning” (Moskal)
    • [From SUNY Oswego] “Tea for Teaching” Podcast
    • [From Oregon State University] “Research in Action” Podcast (2016-2020)
    • Past TOPcast Episodes
      • #15 – “It’s More About the Social than the Media” (with guest Dr. Tanya Joosten)
      • #96 – “25 Years of “Conscientious, Methodical Research” (with guest Dr. Patsy Moskal)
      • #103 – “Learning from 2021: Our Listeners Speak” (featuring an appearance by Dr. Patsy Moskal)
      • #130 – “Data, DETA, Design, and More” (with guest Dr. Tanya Joosten)

    Episode 196: The Future of Student Success and Digital Learning is “Co-created” Oct 20, 2025
    Show notes

    Guest Dr. Cristi Ford returns to the show to discuss with hosts Kelvin and Tom revolutionary forces, wicked problems, and the importance of seeing the future of digital learning and student success as “co-created.”

    Podcast Recording

    Download Transcript: PDF

    Dr. Cristi Ford

    Dr. Cristi Ford

    Episode 196 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Tokyo Kissa from Blue Bottle Coffee

    Content Links

    • Dr. Cristi Ford’s Online Profile
    • D2L’s Teach & Learn Podcast (co-hosted by Dr. Ford)
    • [Research Article] “The wicked problem of AI and assessment” (Corbin, Bearman, Boud, and Dawson, 2025)
    • [From PureAI] “Accenture Cuts 11,000 Jobs While Betting Big on AI Skills”
    • [Substack Article] “Inverted Bloom’s for the Age of AI” (Kassorla, 2025)
    • [Historical Blog] “The Curious Case of the Flipped-Bloom’s Meme” (Collis, Sams, and Wright, 2012)
    • TOPcast Episode #92: “Multidimensional, Tremendous Work:” Akilah Institute (with guest Dr. Cristi Ford)

    Extra Special Feature

    • Video Version of This Episode!

    Episode 195: Managing the Online Expectations of Presidents and Provosts Oct 06, 2025
    Show notes

    Hosts Kelvin and Tom synthesize themes from three 2025 industry reports and more in this episode to focus on the importance of aligning leadership ambitions of presidents/provosts and quality assurance operations of online education.

    Podcast Recording

    Download Transcript:PDF

    Episode 195 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • “Malabar Hazelnut” from Rosso Caffe
    • L’OR Barista System [On Philips Website]

    Content Links

    • [LAST CALL] Your Questions/Comments Invited! Provide Input for the Final Episode of TOPcast Now.
    • “CHLOE 10 | Meeting the Moment: Navigating Growth, Competition, and AI in Online Higher Education, 2025”
    • [From UPCEA] “Benchmarking Online Enterprises:Insights into Structures, Strategies, and Financial Models in Higher Education” (2025)
    • [In OnEdTech Newsletter] “Great Expectations, Fragile Foundations” (Dr. Glenda Morgan)
    • [From CDLRA] “2025 Pan-Canadian Report on Digital Learning Trends” (Dr. Nicole Johnson)
    • [In The Chronicle of Higher Education] “The Colleges That Prospered During the Pandemic” (Phil Hill; contains quote mentioned in the episode)
    • Related Past TOPcast Episodes
      • #194: “Becoming Ambassadors of ‘Acceptance’” (with guest Dr. Jennifer Mathes)
      • #193: “Pillar Panel #1: Leadership Vision in Online Ed” (with guests Ray Schroeder and Dr. Melissa Vito)
      • #190: “When Will Online Learning Stop Growing?” (with guest Dr. Glenda Morgan)
      • #180: “Pan-Canadian Digital Learning Report – 2024” (with guest Dr. Nicole Johnson)
      • #173: Campus-Based Student Demand for Online Options (and More!) from CHLOE 9 [plus links to all the other CHLOE-based TOPcast episodes]

    Extra Special Feature

    • Video Version of This Episode!

    Episode 194: Becoming Ambassadors of “Acceptance” Sep 15, 2025
    Show notes

    OLC’s Dr. Jennifer Mathes joins hosts Tom and Kelvin to discuss the roles we all can play in ensuring that higher ed online learning continues to be effective and strategic in meeting our society’s needs.

    Podcast Recording

    Download Transcript: PDF

    Dr. Jennifer Mathes

    Dr. Jennifer Mathes

    Episode 194 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • [From Healthline] “9 Reasons Why Jasmine Tea Is Good for You”

    Content Links

    • Dr. Jennifer Mathes’ Online Profile
    • [Newsletter] “Digital Learning Leadership: Insights on AI, digital learning, and the future of learning leadership” (Authored by Dr. Mathes)
    • [From OLC Website] “Professional Learning: Excellence in Online Professional Development”
    • [Newsletter/Podcast] “The Lift: Insights and inspiration for academic innovation, digital learning, and leading” (Authored by Kelvin)
    • [On Apple Podcasts] “Online Education Across the Atlantic” Podcast
    • Related Past TOPcast Episodes
      • #87: “Repairing Our Reputation Post-COVID”
      • #89: “7 Slogans to Save Online Learning”
      • #98: “I Don’t Ever Want to Do [Online] Again!”
      • 181: “Help in Grasping ‘Good Online Course’”
      • #182: “When is ‘Good Teaching’ Just ‘Good Teaching’?”
      • 192: “Futures Thinking and Digital Higher Ed” (with guest Dr. Bryan Alexander)
      • 193: “Pillar Panel #1: Leadership Vision in Online Ed” (with guests Schroeder & Vito)

    Extra Special Feature

    • Video Version of This Episode!

    Episode 193: Pillar Panel #1: Leadership Vision in Online Ed Sep 02, 2025
    Show notes

    Guests Ray Schroeder and Dr. Melissa Vito unpack decades of practical wisdom on leadership vision in conversation with hosts Tom and Kelvin. This episode is the first in a mini-series of “pillar panels” offering distilled insights from esteemed community members on key, “structural support” topics essential in the future of strategic online/digital education.

    Podcast Recording

    Download Transcript: PDF

    Ray Schroeder

    Ray Schroeder

    Dr. Melissa Vito

    Dr. Melissa Vito

    Episode 193 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Coffees from “8th & Roast Coffee Company” (Nashville, TN)
    • Green Mountain Half Caff Coffee Pods

    Content Links

    • Ray Schroeder’s Online Profile
    • Dr. Melissa Vito’s Online Profile
    • Resource Recommendations From Our Guests
      • [Magazine] Quanta (Recommended by Ray Schroeder)
      • [Blog] “Ray’s Daily Update – Curated Reading List” [aka “Online, Continuing & Professional Education Update” from UPCEA] (Recommended by Ray Schroeder)
      • [Column] “Online: Trending Now” from Inside Higher Ed (Recommended by Ray Schroeder)
      • [News Digest] “APLU Morning News Scan Sign-Up” (Recommended by Dr. Melissa Vito)
      • [Book] Big Magic: Creative Living Beyond Fear (Recommended by Dr. Melissa Vito)
    • Recommendations and Shameless Plugs From The Hosts
      • [Book] The Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education (Recommended by Tom)
      • [Newsletter/Podcast] “The Lift: Insights and inspiration for academic innovation, digital learning, and leading” (Recommended by Kelvin)
      • [Web Resources] Books, articles and videos on effective storytelling from “Scientist-Turned-Filmmaker Randy Olson” (Recommended by Kelvin)
      • [TED Talk] “What happens in the brain when we hear stories?” with Dr. Uri Hassan (Recommended by Kelvin)
      • [Website] Research Publications on Storytelling and More from “HassanLab” (Recommended by Kelvin)

    Extra Special Feature

    • Video Version of This Episode!

    Episode 192: Futures Thinking and Digital Higher Ed Aug 18, 2025
    Show notes

    Higher ed futurist Dr. Bryan Alexander guests alongside hosts Kelvin and Tom to reflect on the recent past and near-term possible futures of digital higher education.

    Podcast Recording

    Download Transcript: PDF

    Dr. Bryan Alexander

    Dr. Bryan Alexander

    Episode 192 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • Old Louisville Coffee Co-op (On Facebook)

    Content Links

    • Dr. Bryan Alexander’s Online Profile
    • [YouTube Playlist] Dr. Alexander’s “Future Trends Forum” archive of weekly conversations
    • arXiv.org e-Print archive
    • Directory of Open Access Preprint Repositories
    • [On Wikipedia] “Diffusion of innovations” (article summarizing the work of Everett Rogers)
    • [From the Institute For The Future (IFTF) Website] “Drivers and Signals: How Are They Different?”
    • [Dr. Steven Crawford’s Guest Appearance] TOPcast #103 “Learning from 2021: Our Listeners Speak”

    Extra Special Feature

    • Video Version of This Episode!

    Episode 191: Student Retention Through Online Learning Aug 04, 2025
    Show notes

    Hosts Tom and Kelvin consider the role well-designed online learning can play in institutional efforts to increase student retention.

    Podcast Recording

    Download Transcript: PDF

    Episode 191 Show Notes:

    Episode Synopsis via Twitter

    View complete list of episode highlights via Twitter

    Coffee Links

    • “Buckle Down” Coffee Blend from 8th & Roast Coffee Company, Nashville, TN
    • “Est. 1927 by Marigold” at the Speed Art Museum

    Content Links

    • Info and Question Contribution: “Last Call at the TOPcast Cafe” Plenary Panel (OLC Accelerate 2025)
    • [Book] The SAGE Handbook of Online Higher Education (Wa-Mbaleka, Thompson, and Casmiro, Eds., 2024)
    • [Research Study] “A Cross-Institutional Study of Instructional Characteristics and Student Outcomes: Are Quality Indicators of Online Courses Able to Predict Student Success?”(Joosten, Cusatis, and Harness, 2019)”
    • [Article] “Retention in Online Courses: Exploring Issues and Solutions—A Literature Review” (Bawa, 2016)
    • [Framework] TILT = Transparency in Learning and Teaching (Winkelmes, 2009-2025)
    • [Book] Teaching Naked (Bowen, 2012 – not to be confused with TILT above)
    • [LinkedIn Post(s)] “Five years from now, the primary job of an instructional designer won’t be instructional design.”
    • [Book] How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen (Brooks, 2023)
    • [Book] The Art of Gathering: How We Meet and Why It Matters (Parker, 2020)
    • Past TOPcast Episodes Springboarding from the SAGE Handbook and Its Chapters
      • #171: “The ‘North Star’ of Online Learners’ Needs” (Refs Ch. 5)
      • #163: “The Online Syllabus: ‘A Welcome Mat for the Course’” (Refs Ch. 18)
      • #161: “Taste the Rainbow of Online Ed’s Possible Futures” (Refs Ch. 50)
      • #155: “High-Quality Online Discussions — Here’s How.” (Refs Ch. 27)
      • #150: “A Global, Holistic, 360 Degree Perspective on Online Higher Education” (Introduces SAGE Handbook)

    Extra Special Feature

    • Video Version of This Episode!

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