Jason Bott joined Robertson Ryan in 2004 as a Vice President and in 2016 he became a Shareholder. Being part of Robertson Ryan, the largest independent insurance agency in Wisconsin, and a Top 100 US Agency, gives Bott the resources to handle standard and non-standard policies. He specializes in real estate risk management and has developed a national reputation for insuring real estate owners and investors of varying sizes.
Understanding risk management in real estate is crucial to protecting your hard-earned assets. Being proactive and educating yourself as to where risks lie can save you a lot of time, money, and headaches in the long run. In this episode, Jason talks us through all the things that we need to be aware of as property owners when it comes to insurance.
Episode Links: https://www.robertsonryan.com/
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Before we jump into the episode, here's a quick disclaimer about our content. The Remote Real Estate Investor podcast is for informational purposes only, and is not intended as investment advice. The views, opinions and strategies of both the hosts and the guests are their own and should not be considered as guidance from Roofstock. Make sure to always run your own numbers, make your own independent decisions and seek investment advice from licensed professionals.
Michael:
What’s going on everyone? Welcome to another episode of the Remote Real Estate Investor. Today with me I have Jason Bott who's actually a personal friend and my personal broker for a lot of my Midwest portfolio. Jason is gonna be talking to us today about all the things that we need to be aware of as landlords and as investors when it comes to insurance. So let's get into it.
Jason Bott, man, what's going on? Happy to have you here and thanks for taking the time.
Jason:
Thanks, Michael. It's always great to talk with you.
Michael:
No, it's always a pleasure. So I, of course, know who you are and we'll get into that in just a minute. But I'm curious if you can give everyone a little bit of background on who you are, where you're come from, and what it is that you're doing with real estate.
Jason:
Sure. So my name is Jason Bott, I am based in Milwaukee, Wisconsin, and I'm a commercial insurance broker and I've been specializing in the space for about six or seven years exclusively and so I currently write about 25,000 units and in about 30 states. So in any state that you can find reasonably priced real estate that cash flows, that's usually more where some of my clients are.
Michael:
Okay.
Jason:
And I've been part of the firm, I'm a shareholder at the Robert surronding associates we are top 100 Insurance Agency in the US and you have been doing this for bots, about 20 years now.
Michael:
Right on and so in full disclosure, for everyone listening, Jason is actually my insurance agent, we got connected like I think three or four years ago now
Jason:
I think it's about four now.
Michael:
Yeah and Jason has been handling the vast majority of my Midwest portfolio, and I've been a very satisfied customer. So thank you, Jason.
Jason:
Hey, thank you, Michael, we always appreciate the business.
Michael:
No, absolutely. So for those of our listeners that are brand new to insurance, maybe looking to purchase their first rental or are now taking a look at their insurance. What are some high level terms that people need to be aware of? So they can talk intelligently with insurance brokers or agents?
Jason:
Sure. So I would say that the main thing that everybody comes up with is should I do actual cash value replacement cost.
Michael:
Okay.
Jason:
And I mean, that's probably the most universal question of the mall and it's very difficult sometimes to get replacement costs. If you're buying a let's, I mean, that in this market, but let's say three or four years ago, you could pick up a house for 20, grand 30 grand, and it was really difficult to get replacement costs at that low of a level, so you know, you're going to want to do, so when you're starting off, the lender will have certain requirements that may hinder you from making any decisions, they may already tell you, hey, you're going to get replacement cost, you're going to need ACB or you're allowed to have ACB, so I would always say check with your lender first. Anytime we start working with an investor, and they say, hey, I'm going to close on this property, we say that's great, connect us with your lenders, we can get your lenders terms.
And then once we have those, we can kind of show the investor what kind of options they'll have.
Michael:
Okay.
Jason:
So the best way to maybe compare actual cash value replacement costs is when you're thinking about replacing a roof, let's say you have a $10,000 roof on a single family, and it's a 30 year shingle and the property is you know, 100 years old and let's say the roof is 15 years old, right?
Michael:
Okay.
Jason:
The replacement sost policy, if the hail comes through and sheds it and it blows off whatever the case may be the placement costs policies, just gonna replace it, doesn't really matter the cost. So if it's eight grand, 10, grand 12-15 the insurance period is going to replace it.
An actual cash value, they're gonna say, hey, this, this, this roof brand new is probably 10 grand, you're 50% through the 30 year lifespan, so we're going to give you five grand and so now that equation applies to every single thing in your house, the door, you know, the paint, you know, the drywall, the flooring, the kitchen. So those things really do. If you don't have enough data building, it can really harm you. So, you know, if you're talking about buying from a turnkey, you know, operation, you know, like yourself with things or maybe fixed up, the next cash value doesn't really hinder you as much because if it was just updated, then the depreciation cyclize and starter, and so you're not going to get killed on it. But if you have a 30 year kitchen or 40 year kitchen, you know, you're probably gonna get 30 cents on the dollar to replace it.
Michael:
Got it, okay.
Jason:
So as you can see from a beginning investor, where they're buying their first one, you know, they're using that flush with cash, you know, usually they've, they've put together the nest egg to buy that first property. It's not like they got 30 or 40 grand set aside in reserves yet to compensate for that loss. So I always advise on the first one or two to go replace because and then as you build a portfolio and build up those reserves, then if you want to take a little bit more risk to save on premium, then you can do so.
Michael:
Okay, Jason. So what is that like, is there a difference in cost savings for the investor? If they go with actual cash value versus replacement costs or how should people be thinking about that?
Jason:
Sure. I think the easiest way to think about it is if you're buying a single family home, and let's say that single family home was $50,000, but it's 1000 square feet, 50 bucks per square foot is the market value.
Michael:
Okay.
Jason:
Many insurance companies will want to, in order to extend the replacement class coverage will require you to insure the building to 100 grand or 100 bucks a square foot.
Michael:
Okay, just because that $100 is an arbitrary number, that's their number they come up with?
Jason:
They feel like that they're getting enough rate or premium in order to extend replacement cost.
Michael:
Okay.
Jason:
So, you know, versus so let's say, an annualized basis, the replacement cost policy at 100 grand is $1,000…
Michael:
Yeah.
Jason:
…versus the ECB policy in trinet, and 50,000, is $500. So they just work their rates of, you know, their actuaries are back in the, you know, in the back room, making as much…
Michael:
…punch the numbers away…
Jason:
And that's exactly it and they just say, no, we need this rate in order to extend that replacement cost.
Michael:
Okay, all right.
Jason:
So, that makes sense.
Michael:
It does and so, about, like, thinking about bur investors or value add investors, if I'm someone that goes and buys properties for 50 grand, knowing that they're going to be worth 100 grand after I put, you know, 20 grand into, um, what type of policy should I be looking for if that's my strategy?
Jason:
Sure, yeah, there's a couple different ways to do it. So one, the insurance company always wants to kind of ensure exactly what you're buying. So if you're buying something for 50, grand, you know, and it's, it could be worth 200 grand, they're not going to ensure that the 200 grand right away. So we do have many investors that will buy that thing for 50 and they'll just say, hey, you know, what, we just got a kitchen done. It's not 30 grand, bump it up to 80 and you can tear it up, you know, throughout the year.
Obviously, that's kind of a pain in the butt. So you want to try to maybe, you know, do it in bigger chunks or if you're just in this market gig can get contractors really fast just last time, right?
Michael:
Yeah.
Jason:
But that's probably about the easiest way to do it. It's just to kind of inch it up as you go. But here's the here's the thing is, everybody wants to insure for the ARB value, no, that's a replacement cost, or after repair value. But the insurance company is only going to pay out what you invested in it. So and they're not going to give you the market value. So if you buy the property for 50, and you've put 30 in and you're like, hey, man, now it's worth 120. That's great. But if as soon as you get that, you know that you've made the improvements, and you have a claim, the only amount that the insurance carriers gonna give you that 80 grand.
Michael:
Really?
Jason:
Yeah.
Michael:
Even on a replacement cost policy or that now are we still talking about ACB?
Jason:
No, if you rebuild it, you'll have the policy limits, but if you decide to not rebuild it, and just cash out, you're only getting the money that you put in.
Michael:
Ah, even the replacments cost?
Jason:
Yep.
Michael:
Okay.
Jason:
Yep and if enough times gone by, you know, meaning like six months to a year, then they'll bring in a third party adjuster, and kind of our appraiser I should say, and kind of give you say, and then at that point, they'll say, oh, yeah, it's worth 120.
Michael:
Oh, okay
Jason:
…Very, and so but if you just literally just finished and they're like, hey, man, last, you know, six weeks ago, you bought for 50 grand, and you just put 30 and you're telling me just, you know, what I'm doing for the yeah, we're not paying for the extra. Now to speed that up and say, okay, well, I'm gonna flip this thing really fast and I already have an offer. Well, as soon as you have that offer on paper that somebody says, I'm gonna buy it for 120, then they'll give you the 1/24.
But there's a window of time that, you know, though, everybody says I just made, you know, I just made this money, but it's, it needs to season for a little bit for the insurance carrier to to pay that out. And that's kind of a little bit of a gray area. So I've never seen it where people really I've seen it online where people said, you know, I just took the loss right after it. I'm not getting, you know, the true market value, but this was worth. But it's never happened to one of my clients.
Michael:
Okay.
Jason:
It's a risk.
Michael:
Well, you got Jason in your corner. I mean, no way it's gonna happen. That's really interesting, that's really interesting. Okay, so is that seasoning period that you've got up on the property?
Jason:
Yeah…
Michael:
Okay. That's really good to know.
Jason:
Yeah. So as long as you get somebody right offers ASAP, during good again, and this market still works, right. So you're again dodged a bullet.
Michael:
Okay, awesome…
And Jason talk to me, I mean, you're talking about the value add investor, calling their insurance agent telling them hey, I just put another 30 grand into this and so what it sounds like I'm hearing from you is that insurance is not a once a year type of thing, set it and forget it, right? If you're someone that's constantly adding value or making changes to property, there really needs to be a conversation with your insurance representative, not just a, hey, let's talk at renewal time.
Jason:
Yeah, and I think especially for people who are buying new the brand, their first, you know, the beer method, and then they move to their second, people start to miss start to misunderstand that that's a major insurance change that you need to talk to your agent about. So as soon as you move your primary residence from your home, you know, from address one, to address two, a lot of times people forget that the first location is no longer a homeowner's policy, which is meant to be owner occupied.
But it's now a rental or a vacant building, or it's being rehabbed, whatever the case may be. But at that point, if people just leave a regular homeowner's policy on there, and it's been greater than 60 days, and you no longer live in there, you could have a denier, no declaration of a claim, because they're gonna say, hey, you stated that you live there full time and now you don't, you know, we're not covering any of these claims. So, oh, there's another shift…
So yeah, as you build a portfolio move from one to the other, you got to make sure that you have those, you know, those coverages in place. Now…
Michael:
It makes total sense.
Jason:
Yeah, I can jump ahead a little bit. But when you're doing one or two, and you're working with your home and auto, you know, agent, or whatever the case may be, you really have to be on top of it. Once you get to three or five or more, there are commercial policies that are built for that, or built for real estate ambassadors that kind of take that into consideration. When you're dealing with state farm and allstate or anybody like that anybody that you're ever home and auto with, that you're going to need, they're not going to make that change, then I can have the correct policy fit for you for that…
Michael
Okay, okay, so and that leads me kind of to my next question. So I think so many investors who are just getting started, they've got maybe they own their home, or they're renting, and then they have a car and so they've got their auto policy and renter's policy or homeowner's policy, with a State Farm with Allstate with the farmers and so that's the insurance, that's kind of the they're known insurance world, as they start investing, they're likely that's the first person they're gonna reach out to is, hey, this is my insurance agent. So do those types of companies have great policies for investors, or should investors be looking elsewhere?
Jason:
So I, they can have great options, you know, and I'd say, especially on the first one or two, if you're in a very good financial situation, where you have good credit, those, those insurance companies, their premiums are based on your credit. So you can have the exact same house, you know, with somebody with 100 credit, and they're getting $500 a year and somebody who's got 550 credit, they might get, they might be paying double or triple that amount, for that same property. So from that stance, you know, the first individual's probably best to stay with their home and auto carrier for that policy, that second person, you know, they may want to spin off and try and see if they can get a lower rate on a commercial policy.
Michael:
Okay.
Jason:
So it is it's, it's to each their own, what's going to be the best fit, but you can get, I would say that you can get some of your best rates and your first or second rental through your home and auto carrier. No, there's no, there's no doubt about it. Especially if you've been with him for a long, long time.
Michael:
So good to know…
And when you say commercial policy, what is that?
Jason:
Sure. See the homerun auto policy like with you that you have with the State Farm, let's just keep using them as an example, you know, the number of the largest hole insurer home and auto. So those policy forms are the legal contract that it sits on is a personal form, it's meant for personal dwelling, commercial form is more of a policy meant for a landlord. So it's meant for business, right?
So it can be a rehab policy, a vacant building policy could be a non-owner occupied property, could be leased, triple net, what any of those scenarios are all going to be on a commercial foreign policy and it basically just removes the personal liability of the palace. So let's say you have your personal home, and you go play baseball over the weekend at some field and you hit somebody, your personal home and auto or your home policy will respond from a liability standpoint for your personal liability in that situation. A commercial policy will not it does not extend the liability off the premises. So, only somewhat a landlord don't big deal. Like you just want to be covered for that property on that property. And you're good to go. Obviously, but when you have a home, you know, you want to no matter what your shenanigans are over the weekend, you want that you want to make sure that's covered.
Michael:
Right, right, right. Okay, yeah.
Jason:
Hopefully that makes sense. That's kind of the main difference, main difference.
Michael:
That makes total sense, that makes total sense. All right, Jason, let's shift gears here just for a minute and talk about people who are house hacking. So people who are kind of their landlord, but it's also their primary residence?
Jason:
Sure.
Michael:
What type of policy should they be getting?
Jason:
So if it's still their primary home, they will want to be getting a homeowner's policy. Okay…
And within that policy, and if the insurance agent sees that it's a duplex, they should automatically know to go ahead and add the landlord liability onto that policy, it should be built into their rating system. But it's really a little bit of both, you know, even if you have, you know, two properties, or two buildings on the same property or same parcel, you're living in the front, you have your garage rent on the back, whatever the case may be, as long as it's still on the same legal personal land, that needs to be a homeowner's policy.
Michael:
Okay.
Jason:
And then they just add landlord liability to cover that back unit.
Michael:
Okay.
Jason:
So that's first now, again, now let's say you move from that property, and you buy a nice one down the block, then the first property becomes a full blown commercial landlord policy, and you buy a homeowner's policy for the new building.
Michael:
Perfect.
Jason:
And that's just kind of how it keeps going.
Michael:
Okay, perfect.
Jason:
As soon as you get to four or five, single families, you know, or rentals. At that point, I advise, it's just usually easier to then silo both your home and auto coverage, and then your landlord portfolio. So it's okay to have a blended for a little bit. But at some point, you start to run into a risk, you know, I'm not at risk, but complications where the insurance company and I think, I mean, these numbers always change. But there's, there's other companies similar to allstate nationwide, you know, State Farm, where they may say, hey, we're only gonna allow you to have two rentals, and then you got to go commercial, well, their commercial policies, like four times the price of the home and auto policy that they feel that you could get paired up with your home and auto, so you're gonna want to get that, you know, you're just gonna run into a roadblock and at that point, you're going to go out and look for another standalone, you know, commercial policy.
And at that point, it might just be best to just to just move them all to a new program. And that's usually kind of when people usually start to run into myself…
I say I usually am fixing a lot of problems of people that have anywhere from, you know, three to 15, you know, properties or units, and they've still working with their personal home and auto carrier, and they just cannot, they can't do it, and they can't handle it, at least can't do it on a reasonable basis. Those policies are sometimes no good for the commercial lending that you then start to have to do after, you know you get was a 11 loans or something like that….
So I mean, there's it's a little bit farther down the road from a one to five space that we're talking about. But it's, it's kind of like right on the horizon if you're gonna keep growing.
Michael:
Okay, so and in kind of continuing down that chain of thought, How should people be having these conversations with agents, brokers? I mean, what type of questions should they be asking? And how should they be kind of interviewing and screening folks as they're looking to make that transition?
Jason:
And that is one of the toughest parts is like, how do you find the right agent? And there's really no fun to…
Michael:
How to find Jason Bott?
Jason:
…Right, because it's kind of like saying, I don't want to call us you sale, you know, car sales. You're asking a car salesperson, like, hey, who's the best car salesperson to buy a car from, you know, and it's, the way that you want to look at it is any sort of any of the people that you see a lot of commercials on the state farms, all states, they represent the one product, and it can be good, but it's still just one product. And then when you get multiple quotes from the other companies that have just, you know, are direct riders like Allstate, nationwide, they're still gonna have that one product. So when you, when you start to call around to an independent insurance broker, now, they will either be an independent, personalized agent, or most likely independent commercial, there's not that many that do both.
At least I would say that the people are really niching out into doing well in this space. So versus like myself, I represent about 50 different insurance carriers. So when you come to me, I'll have a bill almost fix any of those problems that you might be running into. Like, you can't get the LLC added on to the policy, you know, they'll say, well, no, we don't, we want to insure it on your personal name, and then add the LLC as is an additional, you know, interest on the policy, so collectively the correct way to do it. But a lot of those other companies, they'll do it just to write the policy. So in that case, the agents kind of solving your problem, but they just don't want to lose business, you know, they probably know that it should be set up slightly different, you know… So, I would say just realize that who are selling just the single solution, you know, it's still an option, but you also want to get the second opinion from the independent brokers as well, you know…
Michael:
Okay and are all independent brokers created equal?
Jason:
No, I mean, that that is another thing that's kind of hard everybody will say, hey, we just shot all the options will that that agent might only have access to three companies. So it's like, well, it's not all the options, but it's all the options they have access to. So the way it works in our industry, the way the distribution set up is, in order to get a contract with a specific company, you have to commit to a certain amount of volume. So that's why some of the larger brokers like myself will have more contracts, and will have more options for you.
But it takes years and years and years. And if you don't produce enough volume, they will drop your contract, so that's, and then the other part of it is, that makes it difficult for investors just starting off is most people that are in my position, don't work on accounts less than 10 grand premium. So they're going to ignore the call for the one rental to rental three rental, they're just not and so when people are calling around, say, hey, no one's returned my calls, that's why they just don't want to screw around with it. So I just made a commitment to the space and I know that if somebody is buying one, that's usually not their end goal, it's just right, they usually want to get to some sort of financial freedom.
So whether that's 10 or 20, or 50, or 100, whatever the case, may be, I know if we can save all their problems up in you know, save or solve their problems on the front end, that will grow together, and we'll be able to get them set up correctly, you know, as they grow.
Michael:
I love that… you willing to help people get there, you don't just want them once they've arrived.
Jason:
Yeah, I want to see that you have all sorts of problems, going from one to 10 locations, there's a lot of growing pains, there's a lot of restructuring, again, you start to get the lending changes and everything else, you start the LLC stuff and if somebody comes to me with 50 locations, that's almost easier to do than if somebody has 15 and they want me to restructure it.
Michael:
Really?
Jason:
It's yeah, cuz it's just straight, they've already cleaned up all it... It's all commercial lending. We have now a big schedule, we just market the schedule, it's good to go versus, you know, always reworking one right now, I have a client that started with me about four years ago, you know, just one at a time and they have about 25 and he has them, I think he's got five different companies. You know, it's just, he's been in all sorts of different states. So he's an Indiana, Wisconsin, you know, Ohio, and so that we just kind of plug and play them in the best spot and now we're just restructuring them all onto a single date. One policy, and I'm you see even a little bit of money, but in this in this market, it's about apples for apples. You know, a couple years ago, you could if you consolidated everything receiving everybody about 20%. That was that was really easy to there's no selling involved there…
Michael:
And, Jason, I want to know, because it's a question I get all the time, there's three different values that people see and get really up in arms when they're not the same and that's purchase price, you know, whatever they paid for it. That's insured value and that's often taxable value at the county level. So can you talk to us, I mean, what is the insured value if I insuring this property for 200 grand, and I bought it for 100 grand, I mean, why is there such a disconnect there?
Jason:
Sure, well, the first part goes back to the beginning of our conversation about where the insurance carriers need to have a certain amount of good, the replacement cost. Well, let's call that 100 bucks per square foot, right. But the other part is, what's it going to cost in total to replace the whole entire policy? Or the building I should say, right, and unfortunately, with what happened last year, in 2020, with the escalating, you know, construction costs, in material cost, then number has grown by like 30%. So, right now we're seeing in 2021, is we're seeing that, you know, last year, they had the insurable building was 200 grand now they're saying, you know, what, we need really need 230 this year, and people are like, why still only bought it for 100, right? And but the problem is, is lumber has gone up, you can't find a contractor to get the work done. When you do have a if you have my we're rebuilding the building, so if you have a kitchen fire, you know, on and I know you've had a claim, and you've gone through a claim, personally, so you know how long this stuff can…
Michael:
Very close to home…
Jason:
Right?...
The shortage of contractors, it extends the project within obviously escalates the cost. So that's just all a byproduct and that's what's driving up the insurable building value. So what is a kitchen fire that used to be all knocked out be able to be knocked down for months, is now taking seven months, eight months, and that holding costs there for the loss of rents, payments and so forth, that's just going up.
And so that's why that insurable and building the limit is just getting kind of higher and higher. It's for labor costs and building costs. I believe that with the way that inflation and go is going and everything, if it slows down the market a little bit, I think that will level everything off a little bit, for year or two, but we're still seeing on all of our renewals from last year, we're still seeing 15%, 20%, you know, increases on what the insurance carriers we're now insured to.
Michael:
Wow, okay…
Jason:
You know, and we can, we can push back and you know, the sum, you know, if you have a big enough portfolio, and you're able to push back and just say, well, I'm willing to take a little bit of a risk. So instead of 100% of the claim being paid, maybe 95% of it gets paid and I'm going to keep the building values the same. I mean, that's another strategy to kind of keep your cost in line.
Michael:
Okay. So Jason, is it fair to say then that when you get a quote from an insurance company, or a broker that it is, you know, take it or leave it? It is, but it is, or it sounds like you're saying that you might have some negotiating room there?
Jason:
Sure. I would say that on the personalized side, there's very little negotiating power, the or flexibility, I should say, usually those agents that punch in the information to the system, and the insurance companies just saying, hey, this is what you need to insure to. On the commercial side, we do have a little bit more flexibility and you can push back on those values and maybe you're able to, instead of insuring it for you know, a property like say, for 200 grand, and now it's 230 was a note, we want to keep it at 200,000, the insurance company might say, well, that's fine, but you're now insured to about 90% of where it should be. So if there is a claim, you might only get nine, you know, 90 cents on the dollar. You know, if for some investors are okay with that, so, but personalize is difficult commercial, you do have more flexibility. So if that's, you know, if you're in the lower end market, then that's probably where you the commercial might be a better fit for you because of that.
Michael:
Yep. Okay, that makes total sense. Jason, let's transition now to talking about like actual coverages, because I love for the show to be actionable and we have, you know, give people things to go then do. So as an investor, what coverages should people expect to see standard? And then maybe what coverages do people need to ask for and should consider thinking about?
Jason:
Sure. So the three that are almost non-negotiable that you want to have on every single policy is your your property coverage, so just be the building coverage, okay. Your general liability, or premises liability be named several different things, and your loss of rents, or business income, depending on what kind of policy you have. So, the building covers, obviously, the building case of the fire, the general liability covers, in case there's a slip and fall. And I don't really recommend, again, on a personal policy, your max might be 500,000. But it's usually the go to a million, and might be another eight bucks per year. So we just write a million straight across the board and we never really go any lower than that. And then the last part is business income or loss of rents and that's if in case you do have a fire, and you have the property leased out, then you go ahead, and they will cover the loss of rents up to a year while you while that property is being repaired.
Michael:
Okay, so…
Jason:
Those are the three that you've really shouldn't weigh wrong at all, and they should be on every single policy.
Michael:
Okay and to your point previously, about the kitchen fire that used to take four months to repair is now taking seven months, eight months on the loss of rent stuff, is there the ability to get coverage beyond a year if you know, in the case, like we had those California fires and neighborhoods just got decimated off the face of the planet, those homes aren't getting rebuilt inside of the year. So is there some additional coverage that you can get if you're concerned with those events?
Jason:
It's not common on a personal policy, we'll use a capita 12 months the same with most small commercial policies. But if you're good to go, there are some portfolio policies out there and again, a portfolio might be three on a policy or five on a policy or 10. Those are usually the minimums for most of the programs. They can go up to 18 months or 24 months…
You know, it's funny, most people just say, No, I don't know, I just need six months, we can get knocked down six months, then you have those natural disasters, like even then people will realize it, but if there's a big natural disaster, like down to Florida, or any of the coasts, all those surrounding states, like all the contractors, they take off, because they're making three times as much right on the storm areas, because it's all insurance work. And then there's no way to, you know, and then your backup, you know, 500 miles from the coast and you have your kitchen on fire and there's nobody to fix it. And now that things taken more than a year, so you know, you don't want to you don't want to go too far down the rabbit hole, but that that does happen. So I recommend four months of loss of rents for sure.
You know, especially again, in your yeah, in your first one to five locations, yeah, 12 months minimum that’s what I suggest.
Michael:
Okay, love it.
Jason:
So yeah, some of the other ones that are kind of always on the fence and the one that we get the most probably most questions on is the backup of sewer and water. Because that's on your homeowners policy and it's usually not on a on a rental policy usually have to ask to get it endorsed onto your policy. So, and that is just any sort of backup sort, it can happen in the kitchen gap in the bathroom a gap in the basement. There used to be a fire of $10,000 limit on there and it usually costs you about 1500 bucks per year. And I say, it's really up to the individual investor, if they think it makes sense. The problem with those claims is if you find out once usually, they're gonna remove it off your policy the following year and I'm specifically talking personal home and auto policies, right.
They will, so you get one shot at it, and then they're gonna penalize you for filing the claim. So, all my other landlords, anybody that's got more than five locations, we just do not care that coverage on there. You know, they'll just send their crew over, they'll pay out of pocket and go, hey, if I have 20 locations, I'm saving two grand a year. But I can send Joe over there for seven or 50 bucks, we'll get it cleaned up, and I'm head for the year. That's usually how investors just try to teach how they kind of grow out of that coverage, if you will, right.
Michael:
Okay.
Jason:
Okay, the next one, which is really important for, it's probably the most overlooked one, is building law and ordinance. You know, and you have older buildings. So you're familiar with some of that, yes, but let's just say you have a, you know, a 1900 building, or a building was built in 1900 and the front door is 29 inches wide, or some odd, you could you go ahead and you have a kitchen fire and then the fire department comes over. And they they put it out, they bust out some walls and then now the building inspector for the city comes over and says, Well, that's great, we can we can do this. But in order to grant occupancy permit here, we got to bring the rest of your building up to code, okay. So in the insurance world, the fire damage is covered.
But anything that you're voluntarily destroying, and upgrading, that's not an insurance claim, unless you are below the law and ordinance. So that's what picks that up. So if you have a building, usually 1970 and above, or in younger, usually, it's not that common that you're going to need it, but for older buildings, you know, especially older parts of the country, and if you know you have a rental, it's really wonky. It's got all these goofy, you know, like the fuse boxes inside the bathroom, or, you know, we've had egress doors needing to be put in, in replace of closets. You know, I had eight units, one time where all the meters were in the basement, and they needed to be moved outside of the building that was 35 grand for that for the electrical, you know, for the gas company to do that and that was a really long Norden’s claim, you know, so you just kind of got to keep your eyes open. If you like, boy, this just doesn't seem right. I think most people will feel like, you know, you walk into the house, and then you walk down to stairs and the walk up forced, like, you know, you're probably gonna want to get building on the ordinance coverage there.
Michael:
Totally, I mean, it's interesting, you talk about kind of that 1970s vintage, I've got my very first property was 2004 build and it's something that I carry on that property too. Because in California, all residential properties, I think it's post 2008 have to have fire protection sprinklers?
Jason:
Yeah.
Michael:
So the house burns down and has to get rebuilt, there's an extra cost there that I need to incur even for, you know, newer property like that. So…
Jason:
That's, and that's very common, once you get into the multi families into I just tell people, hey, call the city see what their guidelines are. Because if you have a 16 unit or something large, and you need to retrofit that thing with a sprinkler system, it could be 200 grand, you know, to do that. So that's why I say just kind of take a look around and see if it's, if it's walking, just get thrown on there, just in case, but that's another one that could cost you a lot of money. So and then, I mean, lastly, we talked about at the beginning, but I would say the other thing is most people just keep their liability limits so low, you know, cuz some first lines, companies can go to 50,000 or 100,000 for the liability limits and, you know, that's for anybody that's slipping and falling on your property.
So if you don't have, you know, the right window, or whatever, and the kid falls out of the window, even if it's on the first store, and he breaks his arm and now he needs rehab for you know, you're doing he has some sort of permanent disability. I mean, it's that's gonna go beyond 100 grand, you know if it will be on 300 grand, and that's a very possible I mean, I had a $25,000 claim because somebody, it was a overweight woman who was too heavy on the front porch, and she crushed the porch, and then they couldn't, you know, she couldn't get herself out. So they had to call the ambulance and that was like a $25,000 claim because they claimed the porch wasn't up to par, but she was you know, she's a very large woman and so…
Michael:
Oh my gosh…
Jason:
You know, and I've had people I had a $50,000 claim about a hole in the front yard that probably one of the tenants kids just dug in and somebody went through and mean, like blew out their knee and that was a claim, you know? And again, those are very, like that stuff happens all the time, falling down the stairs. Well, you didn't secure the carpet good enough, you know, I want you to pay for all my knee damage, you know? I mean, is it that common?
No, but I mean, we have several of those per year, you know, last year, so we rarely everybody gets all excited about having an umbrella policy, you know, your general liability goes to a million that you can buy another million, I've never had a claim go over a million dollars on a single family home. So I always say a million is probably adequate, all these other little nuisance claims. You know, can get can get over those that 100,000 $300,000 mark.
Michael:
So okay. Okay, perfect and you touched on it and it's the last question that I'm gonna ask you, Jason, before I let you add here, how should people be thinking about liability limits? And I know, you just touched on it. But is there kind of a good guidance or rule, you know, ballpark to think about how much coverage someone needs?
Jason:
Sure. Well, I think the part that I didn't address was, let's say you are doing a house hack and it's a, it's a triplex, you know, and sometimes even seen people pull off a four Plex as their first their first property. Well, I would say, I don't know if Michael, I know if you believe me, but people have done it, people have done it, you know…
Michael:
It’s very impressive
Jason:
Right, right? And in those cases, now, even if you're living there, obviously, now you have three tents, right. And now you can have all those different parties, you know, suing you, right? So that's, that's first part is how many people can sue you.
The second part is, for those people, if they're injured, or whatever the case may be, there's, there's a loss of income factor that when a lawyer Suzu is like, hey, how much income can this person made, you know, and that you cause their injury. So, if you have, you know, working class people that are making 30-40 $50,000 a year, you know, those that then number doesn't get up that high. But you know, if you have, you know, or if you're in a metropolitan area where the, you know, like, you're in California, or if you're in New York, and you happen to be renting there, I, you know, people make much more, they're making 100 grand, you know, and so if you have three people making 100 grand that sue you, you know, through the 1000s not gonna, you're probably gonna be underwater, somehow. We deal with that. So that's another factor is how much what kind of clientele you have.
The third is just in the state that you're in, is it landlord friendly or is it is a tenant friendly, because if it's tenant friendly, then you probably want to go higher, um, there's some southern states that do just they're very landlord friendly. So the liability limits are really, really low. But you know, you get into certain, you know, Chicago, Miami, New York. I mean, anything happens that people just, they're suing and they're hitting the million dollar mark, pretty easy. So that's your thing is what municipality are you in? Okay and, you know, what's, where are they leading...
Yeah, that one and then I think the other thing, too, is just, are you the one maintaining the property? Are you the one renting it out? Now, obviously, if you're in your first one, you're your second one, chances are that you are, but I also work with a lot of out of state investors, you know, they're in California, and they're buying, you know, you know, in Tennessee, in Ohio, and I know, that's part of your clientele as well. In that case, I'd say if you're depending on your property manager, to do all that stuff. They may tell me maybe telling you they're doing it all? Oh, yeah. You know, I shoveled and yeah, that's good to go and, yeah, that that's fixed. But, you know, you don't know for sure. So I always say, I would always err on the higher limit limits. If you're not the one actually take care of the policy, you're the one that's got the finger on the pulse of the building.
Michael:
Okay. But if I have a professional property manager, is there some risk reduction, that now there's kind of a buffer with a property manager in between myself and the property?
Jason:
You can, but the when the claims work in the insurance world, as is one of those, the property manager always asks to be added to your policy. So like, any claim on the policy gets filed through your policy, right? So your policy is gonna, you know, so now there's a claim on the property, and the tenant sues you, and your policy is gonna pay and you have $300,000 limits, they're gonna bring in the other possibly bring in the other party, but the contract states that, that no, it's only on your policy. So now, you go beyond your $300,000 payment that's on you personally and now you got to go after the property manager for the difference. Well, that whole process is like a five to seven year process, right? So you just don't want to have to ever go on your own pocket. I mean, the whole purpose of buying is to make more money, right? Not and not to be paying out all these things. So that's why I just say, just go with a million on a single family and it just solves most of the issues I just reviewed. I mean, they're kind of just all taken care of. But sometimes people are like, hey, I'm gonna save that 15 bucks and that's 15 bucks, right?
Michael:
Where's the $15 that you have ever made?
Jason:
And you know, but they're all super excited about the water sewer backup, and I say just take that money and put it towards the liability. You may have a wet basement for a little bit, but, that's the way I would look at it.
Michael:
Okay. Jason, this has been awesome, man. Thank you so much for taking the time, there's still so much more that I want to talk to you about. I'm sure we'll have you back. But for those people that want to get in touch with you to have additional questions or want to reach out to you for your insurance needs, what's the best way for them to do that?
Jason:
Sure. You can give me a call at 494-270-6834, that's my main office line. Or you can drop me an email at: jbott, That's J Bo TT @robertsonryan, that's R O B E R T S O N R YA N.com -
jbtoo@robertsonryan.com and I currently have four team members, I mean, Michael, you're familiar with most of them. I also do is work with my real estate investors. So we try to continually stay overstaffed so that we can respond to people fast and get people through closings. Because it's always a it's always an issue well, so yeah, appreciate the time that Michael
Michael:
Absolutely, Jason, we'll be chatting soon. I'm sure.
Jason:
Sounds great.
Michael:
Alright everyone, when that was our episode, a big thank you to Jason, we look forward to having him back on to talk about all of the other things insurance related. I know I get really giddy about it, hopefully you do too. If you enjoyed the episode, please feel free to leave us a rating or review wherever it is you are listening the podcast and as always, we look forward to seeing the next one. Happy investing…