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    News

    The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

    Restaurant Technology Podcasters… Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

    Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

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    Latest Episodes:
    Navigating Tech Debt in the Restaurant Industry Jan 26, 2026
    Show notes

    00:00 Introduction to Restaurant Technology and Ken's Background
    03:39 Understanding Winbrands and Its Evolution
    07:55 Commonalities Across Industries: Insights from IT
    12:37 Navigating Change Management in IT
    16:30 Addressing Shadow IT: Definitions and Challenges
    19:42 Building Relationships to Manage Shadow IT
    24:02 Collaborative Problem Solving Across Departments


    Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin Feb 26, 2024
    Show notes

    Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin
    In this episode of the 'Restaurant Technology Guys' podcast, the hosts discuss the changing dynamics of loyalty programs with Matt Smolin, the co-founder and CEO of Hang, a next-generation loyalty software. Smolin delves into the story of his journey from working in finance to co-founding a successful startup. He also emphasizes the importance of personalization in loyalty programs and the need for brands to understand their customers' lifetime value. Mullen shares success stories from Hang's partnership with Boba Guys, reflecting on how a more engaging and understandable loyalty experience can drastically increase customer retention and spend. The conversation concludes with ways for listeners to get in touch with Hang and learn more about their solutions.


    Setting The Standard For a Better Calling Experience with First Orion Oct 02, 2023
    Show notes

    Learn how branded phone calls can increase guest satisfaction and get you in touch with your customers faster and easier in the restaurant world. Check out the team at First Orion Branded Communication & Call Protection Solutions (firstorion.com)


    Grubbrr - Bhavin Asher Jul 11, 2022
    Show notes

    Grubbrr - Bhavin Asher by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions


    Mobile Ordering and Payment with Go Tab Apr 12, 2021
    Show notes

    113. Mobile Ordering and Payment with Go Tab by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions


    PAR CEO Savneet Singh Mar 29, 2021
    Show notes

    113. Talking Technology with PAR by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions


    97 - Understanding Credit Cards processing with Rohan Mani from Shift 4 Nov 16, 2020
    Show notes

    97 - Understanding Credit Cards processing with Rohan Mani from Shift 4 by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions


    96 - Jim Roddy Nov 09, 2020
    Show notes

    96 - Jim Roddy by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions


    84 - Communicate digitally with your customers with Numa Aug 03, 2020
    Show notes

    Discussion around communicating with customers via text.


    The Restaurant Technology Guys Podcast Ep. 016: Tradeshow Takeaways and What They Mean For YOU! Mar 21, 2017
    Show notes

    Jeremy and Ryan have returned from their travels and are here to tell you all about what they saw and how it impacts your business. Save yourselves the trip and check out this podcast! You won't be sorry you did.


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