The Public Sector Show by TechTables

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#179: Richard McHattie, Chris Chirgwin, Mike Hojnicki, Don Ingle - Transforming the Resident Experience: Insights from Top County CIOs Aug 06, 2024

EPISODE DESCRIPTION

Richard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.

In this episode, you’ll learn:

• How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization.

• The transformative power of AI in enhancing public sector services and support.

• The importance of collaboration in driving innovation and overcoming IT challenges.

• Why balancing people, processes, and technology is crucial for successful digital transformation.

• Strategies for building a high-performance IT culture in hybrid and remote environments.

Full transcript and show notes

Read the full transcript

• Richard McHattie: LinkedIn

• Chris Chirgwin: LinkedIn

• Mike Hojnicki: LinkedIn

• Don Ingle: LinkedIn

***

TIMESTAMPS

(00:00) Intro

(03:12) Communicating with Elected Officials

(05:48) Project Justification: Costs & Operations

(07:55) People, Processes, & Business Transformation

(10:32) Leveraging AI for Efficiency

(13:10) Clean Data & AI for Process Improvement

(15:48) Analyzing Transcripts & Financials with AI

(18:02) Tech Accessibility for Public Sector

(20:44) Communicating Long-term Value to Leadership

(23:19) Building a Remote Workforce & Accountability

(26:01) Collaboration at State & Local Levels

(28:32) Educational & Government Partnerships in Arizona

(30:58) Multi-jurisdiction Collaboration in Washington

(33:12) Enhancing UX by Shifting Services Online

(36:33) Managing Limited Funding with AI & Tech

WHEN YOU'RE READY

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Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.

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PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

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Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html

***

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#178: Joe Toste – Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews [TASSCC 2022 Special Re-Release] Aug 04, 2024

EPISODE DESCRIPTION

Join Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.

In this episode, you’ll discover:

• The power of mission-driven leadership in the public sector

• How to foster effective communication and collaboration within teams

• Innovative problem-solving strategies that can transform organizations

• Personal stories from Joe’s experiences that illustrate key leadership lessons

KEY TAKEAWAYS

• Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact.

• Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams.

• Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability.

• Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.

Recommended Resources:

Team of Teams by General Stanley McChrystal,
Extreme Ownership by Jocko Willink and Leif Babin

***

WHEN YOU'RE READY

🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.

***

CONNECT
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PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

#177: Ryan Murray, Ralph Johnson, Owen Zorge, Cátia Pereira - Building Resilient Cybersecurity: Strategies for Teams, Tech, Talent in the Public Sector Jul 18, 2024

Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Featuring:

In this episode you'll learn:

Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.
Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.
Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.
Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.
Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.
Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.
Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.

→ #173: Doug Ducey, 23rd Governor of Arizona

Ryan's LinkedIn

Ralph's LinkedIn

Owen's LinkedIn

Cátia’s LinkedIn

***

RECOMMENDED EPISODES

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
→ #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration

***

WHEN YOU'RE READY

🤝 Looking to increase brand affinity?

Promote your company’s logo and case study to an audience with $10 billion in public sector State, Local, and Higher Education (SLED) IT spend through our newsletter, which boasts an 80% email open rate and a 10% click-through rate (industry averages are 30% and 1%).

This means we have a super engaged audience (not just a database of emails).

Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!

***

CONNECT
🤝 Connect on LinkedIn

Lester Godsey, CISO, Maricopa County

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

🤝 Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!

***

SAY THANKS

💜

#176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration Jun 27, 2024

Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Lester serves as the Chief Information Security Officer for Maricopa County, the fourth largest county in the United States by population. With extensive experience in managing cybersecurity risks and implementing robust security protocols, Lester plays a crucial role in safeguarding the county’s digital infrastructure against various cyber threats.

Tina Carkhuff, Industry Executive Advisor, Splunk

Tina is an Industry Executive Advisor at Splunk and the former CIO for the City of Houston. With a deep passion for data analytics, Tina brings valuable insights from her work with Splunk’s platform in detecting and mitigating fraud. Her experience spans across various public sector roles, where she has consistently leveraged data to drive significant improvements in cybersecurity and operational efficiency.

Gary DePreta, Senior Vice President US Public Sector, Cisco

Gary is the Senior Vice President of US Public Sector at Cisco. Having joined Cisco in 2005 and with a brief stint at Splunk, Gary has a unique perspective on the integration of advanced cybersecurity solutions. He is dedicated to addressing the complex challenges faced by public sector entities, particularly in enhancing cybersecurity through innovative technologies and strategic partnerships.

Christian Taillon, Threat Response Engineer, Grand Canyon Education

Christian is a Threat Response Engineer at Grand Canyon Education. He is committed to protecting student and institutional data while training the next generation of cybersecurity professionals. Christian’s work involves utilizing advanced security technologies and fostering public-private partnerships to bolster cyber defenses within the educational sector.

In this episode you'll learn:

How Maricopa County combats misinformation and disinformation, particularly during election cycles, and the importance of incident response protocols in addressing physical and digital threats.
The role of data analytics in fraud detection, exemplified by Splunk’s success in helping states like New Jersey save billions in fraudulent unemployment claims.
The impact of Cisco’s acquisition of Splunk on enhancing cybersecurity through the integration of data analytics and threat intelligence.
The strategic importance of public-private partnerships in improving cybersecurity defenses, with real-world examples from Grand Canyon Education.
The challenges and solutions associated with using AI and machine learning in cybersecurity, including maintaining data privacy and automating threat response.
How trust in government can be restored and improved through effective public-private collaborations and innovative use of technology.

→ #173: Doug Ducey, 23rd Governor of Arizona

Lester's LinkedIn

Tina's LinkedIn

Christian LinkedIn

Gary's LinkedIn

***

RECOMMENDED EPISODES

→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments
→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier

***

WHEN YOU'RE READY

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

→ #173: Doug Ducey, 23rd Governor of Arizona

#175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier Jun 25, 2024

Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Ralph Johnson, the State CISO, Washington State brings a wealth of experience to his role as having previously served as CISO for Los Angeles County and Chief Information Security and Privacy Officer for King County. His appointment was strongly endorsed by Bill Kehoe, who praised Johnson's skills, experience, and information security knowledge as assets that will enhance the state's enterprise security program and data protection efforts.

Allen Ohanian, the Information Security Officer for the Department of Children and Family Services in Los Angeles County brings 20 years of experience in cybersecurity, risk management, and IT across both private and public sectors. His impressive career includes establishing innovative security programs, leading countywide cybersecurity initiatives, and earning multiple Information Security Officer of the Year awards, all while pursuing advanced degrees in cybersecurity, business administration, and psychology.

Martha Goodwin, Senior Sales Engineer Director for SLED at SentinelOne is a seasoned SE Leader with over two decades of experience spanning pre-sales, customer training, post-sales support, and professional services in cybersecurity. Her expertise covers SIEM, deception, network, email, and endpoint security, coupled with a talent for translating complex technical concepts for audiences ranging from IT analysts to CISOs, making her a valuable asset in building strong customer relationships.

Dr. Muriel Reid, CIO for the City of Jackson, Mississippi is an accomplished leader and educator with over 20 years of diverse experience spanning information technology, talent acquisition, education, and customer service. Her expertise in administration, coaching, and staff supervision is complemented by her strong communication skills, making her a versatile professional adept at bridging technology and business needs.

In this episode you'll learn:

The critical components of a human-centric cybersecurity strategy for government agencies
How to design engaging cybersecurity training that resonates with public sector employees
Strategies for balancing AI and human judgment in threat detection and response
Best practices for building effective public-private partnerships in cybersecurity
How to cultivate a culture of security awareness across your organization and more!

Full transcript and show notes

Ralph's LinkedIn

Allen's LinkedIn

Martha's LinkedIn

Dr. Muriel's LinkedIn

***

RECOMMENDED NEXT EPISODES

→ Morgan Wright episodes(#120 & #168)

***

WHEN YOU'RE READY

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

#174: Jack McCain & Tim Roemer - National Security from State to Local Governments May 16, 2024

In this never-before-seen, closed-door only recording from the 2024 TechTables Phoenix Live Podcast, Navy veteran Jack McCain, CEO of Blue Sky Vantage, and former Director of Homeland Security and State CISO Tim Roemer & Chief Security Officer at GMI, reveal the alarming reality of how hostile nations are targeting our local communities with cyber attacks.

You'll learn practical steps your agency must take now to avoid devastating consequences when an attack inevitably strikes.

Don't miss this powerful episode on safeguarding your citizens from growing nation-state actors.

------

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne: Transforming state security with AI-powered solutions. Protecting 15,000+ endpoints across 25 agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

🔖 Timestamps

00:35 - Jack McCain's journey from Navy helicopter pilot to CEO of Blue Sky
01:20 - How Blue Sky connects allies with strategic US industries
01:50 - Tim Roemer’s background in cybersecurity and homeland security
05:52 - The motivations behind Jack and Tim's service
07:03 - Insights from Vicki Mayo on rescuing Afghan women during the U.S. withdrawal
08:30 - Jack and Tim discuss the biggest international threats to public safety
09:58 - The impact of nation-state actors on local cybersecurity defenses
12:14 - Proactive steps to mitigate cyber threats in local and state governments
16:06 - How Blue Sky and GMI are aiding governments with secure technology solutions
20:01 - The interplay between global threats and local cybersecurity measures
21:10 - Leadership principles from Jack McCain's expansive career
23:41 - Quick-fire questions: Final Four predictions, leadership book recommendations, and best local Mexican cuisine in Arizona

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
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Website ⁠https://www.techtables.com/

#173: Doug Ducey, 23rd Governor of Arizona - "Cybersecurity is homeland security, cybersecurity is national security." Apr 26, 2024

"Cybersecurity is homeland security, cybersecurity is national security." ~ Governor Doug Ducey

I recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization.

In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats.

But, in case you aren't watching the video, I wanted to pass along a couple of the main points.

Cybersecurity is Homeland Security

Under Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security.

Strengthening the "Human Firewall"

Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%.

Modernizing State Government through Technology Innovation

Arizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks.

Executive Leadership Strategies

In this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization.

Lessons from an Entrepreneurial Background

Governor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government.

------

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

🔖 Timestamps

(2:00) Introduction: Governor Doug Ducey's background and current role at Citizens for Free Enterprise
(4:45) Prioritizing cybersecurity as homeland security and taking a proactive approach to protect Arizona
(7:56) Strengthening the "human firewall" through monthly cybersecurity awareness training and phishing simulations
(12:15) Measuring the success of cybersecurity initiatives and the importance of driving out fear to encourage open communication
(14:08) Bringing an entrepreneurial mindset to the role of governor and implementing the Arizona Management System
(18:26) Overcoming cultural challenges when launching new processes and driving change in state government
(23:38) Building strong relationships with state agencies and collaborating to modernize government services
(26:22) Transforming Arizona's Department of Child Services from the nation's most broken agency to a national model
(28:03) Lasting legacy: Whole of State initiative and the Cyber Command Center
(29:19) The potential of mobile device management to save taxpayer money and improve efficiency
(30:21) Rapid-fire round: Favorite Cold Stone flavor, sports teams, and comparing legendary athletes

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
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Website ⁠https://www.techtables.com/

Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County Mar 20, 2024

Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.

Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

Learn how SentinelOne empowers this state to stay secure.

In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.

Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department.

We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases.

Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps

(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Website ⁠https://www.techtables.com/

Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease) Feb 21, 2024

Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

--------

Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Learn how SentinelOne empowers this state to stay secure.

#170: Rob Lloyd, Mark Wittenburg, Chris Stewart - A CIO Roundtable: Strategies for Tooling Hyper Responsive Government Services with Equity & Beyond Feb 15, 2024

Featuring

Mark Wittenburg, CIO of Raleigh
Rob Lloyd, Deputy City Manager of San Jose
Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Learn how SentinelOne empowers this state to stay secure.

--------

📬 Subscribe to the newsletter

🏕️ Intro

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out!

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services, and Adam Carpenter, Chief Data Officer, Stat Feb 08, 2024

Featuring

Kevin Gilbertson, CIO, State of Montana
Carrie Albro, CIO, Montana Department of Public Health & Human Services
Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

--------

📬 Subscribe to the newsletter

🏕️ Intro

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne Feb 06, 2024

[NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

Learn how SentinelOne empowers this state to stay secure.

In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.

Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

🔖 Timestamps

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions Feb 02, 2024

I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."

Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

Learn how SentinelOne empowers this state to stay secure.

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Learn how SentinelOne empowers this state to stay secure.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI Jan 31, 2024

Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

--------

Learn how SentinelOne empowers this state to stay secure.

In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service Jan 23, 2024

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

--------

In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service.

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.

In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service Dec 28, 2023

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.

In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.

Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/

In this episode, you’ll discover:

0:00 - Intro

05:25 - How organized sports build the foundations for government service
07:02 - What the “Last Dance” reveals about leadership and team dynamics
14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit
17:18 - The inside story of how Starlink was acquired and deployed
19:30 - How Starlink connectivity aided search/rescue and infrastructure teams
21:12 - Expanding Starlink for hospitals, pharmacies, banks and more
23:09 - Coordinating across agencies for procurement, tracking, and more
25:38 - Comparing emergency procurement to normal legislative processes
29:24 - Applying lessons learned to prepare for the 2023 hurricane season
31:52 - The integrated effort across FL[DS] to drive the response
34:59 - Unified leadership in FL[DS]'s response

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services Dec 13, 2023

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5.

In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.

Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/

In this episode, you’ll learn:

00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government
02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership
03:53 - The creative tactic Jen used to launch the CoLab with zero budget
05:02 - How the CoLab email list blew up from 50 to 750+
06:32 - The key to retaining talented tech workers
07:20 - Why every agency needs a CoLab and podcast to recruit top talent
08:15 - How Jen designed the CoLab's furniture for large-scale collaboration
09:19 - Plans to launch fireside chats to share more stories from the CoLab
10:41 - The inspiring moment Jen knew her team could run the CoLab without her
15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian
19:20 - The first sold-out CoLab event and more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS] Dec 05, 2023

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.

---

Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.

Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/

In this episode, you’ll learn:

01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers

03:22 - The Startup Pitch that Convinced Brad to Join the Mission

04:52 - What to Look For When Hiring a Relationship-Focused Role

06:31 - Walking the Tightrope of Assertive Empathy with Partners

08:36 - Why Leading With Empathy is a Game-Changer

10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success

14:11 - What Jocko Willink Taught Brad About Unlocking Potential

16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office

⭐️ Leave a Review

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Ep.161 The CISO's 3-Step Guide to Building an Unstoppable Cyber Community with Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service Dec 01, 2023

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.

---

Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.

Connect with Candace: https://www.linkedin.com/in/candacemwynn/
Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/

In this episode, you’ll learn:

• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience
• How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents
• Why cybersecurity works best as a team sport
• How Candace is connecting Florida’s cyber community through working groups and events
• The key role empathy and relationship-building play in statewide collaboration
• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council
• Advice for CIOs and CISOs looking to develop stronger cyber communities

Timestamps

00:00 - Introducing Warren & Candace
02:30 - Florida’s $30 million cyber grant program
05:00 - Warren on the importance of cyber collaboration
07:26 - Candace’s background before community building
10:35 - Warren highlights Candace's strengths
13:15 - Candace discusses the Cyber Advisory Council
18:00 - Connecting agencies through working groups
22:28 - Building empathy and trust with stakeholders
25:17 - Candace’s statewide outreach to locals

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Ep.160 Live from USC: How USC is Redefining EdTech & HigherEd with Dr. Joe Way, Director of Learning Environments, University of Southern California Nov 21, 2023

Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California

🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way

🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/

🎙️ What we cover:

04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.

14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education

16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.

19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.

27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

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🔗 Connect with TechTables

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Website ⁠https://www.techtables.com/

#edtech #highereducation #usc

Ep.159 Transforming Public Health: Insights with Barbie Robinson, Executive Director at Harris County Public Health Nov 16, 2023

🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health

🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/

"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson

In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:

🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency

🎙️ The Triple Aim Approach to breaking silos in public health

🎙️ Case Study: Technology's impact on vector-borne illnesses

🎙️ Harris County's Black Maternal Health Cohort program

🎙️ How to change lives by meeting people where they are at

🎙️Standardizing Data Systems: Looking ahead to 2024

🎙️ And more!

If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county

⭐️ *Leave a Review*

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🔗 *Connect with TechTables*

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Website ⁠https://www.techtables.com/

Ep.158 Cybersecurity Meets Business Goals: Insights into Florida State Courts' Strategy with Roosevelt Sawyer, CIO, Florida State Courts Administrator Nov 14, 2023

Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator

🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/

"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room."

~ Roosevelt Sawyer Jr on a blended workforce

Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:

🎙️ Recruiting and onboarding challenges and wins

🎙️ Generative AI (ChatGPT) and its potential judiciary applications

🎙️ Team building: Synergizing private and public sector backgrounds

🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance

🎙️ How to engage business users with new technologies without hindering operations

🎙️ The future of passwords

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

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Website ⁠https://www.techtables.com/

Ep.157 Transforming Maricopa County: A CIO's Insights on AI Advancements and Entrepreneurship in GovTech Oct 03, 2023

Show Notes
“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie

🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/

“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie

On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:

🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County

🎙️ Know your “why:” How work ethic follows passion for the mission

🎙️ Hands-on leadership and the entrepreneurial mindset advantage

🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation

🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation

🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

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🔗 Connect with TechTables

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Ep.156 At the Line: How CIOs Handle High-Pressure Situations Sep 26, 2023

Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:🌟 Public Sector CXOs, please register here: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.155 The Solar-Eclipse Leader: 5 CIO Tips to Boost Team Efforts & Morale Featuring Craig Hopkins, CIO, City of San Antonio Sep 21, 2023

Show Notes

🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/

🎙 About the episode

Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input.

If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”

As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety.

Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?

As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture.

So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:

* Begin by modeling a heart of Servant Leadership

* The concept of humility and bringing others up is a fundamental aspect of leadership

* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater

* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration

* The role of accountability in building a culture of trust and collaboration

* Why Craig dislikes the term “digital workforce”

* and more!

We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there.

⭐️ Leave a Review

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Episode originally recorded, April 2021

Ep.154 From Code to Contracts: Exploring Privacy in the Age of AI Sep 19, 2023

Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:Public Sector EmployeesPlease register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQVendor PartnersPlease apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/🎙 About the EpisodeOn this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?Listen in for Jane’s thoughts on: * Privacy concerns with generative AI* Looking beyond jurisdictions for best practices* Crafting language and contracts* Top do’s and don’ts for vendor partners* How to balance privacy and innovation* Best advice for future IT professionals and more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.153 The Motion Offense: Cybersecurity Strategies That Build Relationships First Sep 16, 2023

Show Notes
Featuring Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council

"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek

🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/

🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/

🎙 About the episode

Cybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:

Their experiences in the military and how it has influenced their work in cybersecurity
How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
The need for relationship-building in the sector, especially in the face of natural disasters or other crises
How to go beyond regulatory compliance to implement robust cybersecurity practices that work
What is next for protecting the ever-evolving digital landscape
And more!

🎙 Q&A Highlights

32:10 Steve Bell, SentinelOne

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Ep.152 Transforming Legacy Systems: A CDO & CISO Blueprint for Digitization and Cybersecurity Sep 09, 2023

Show Notes
Featuring Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General

🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/

🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/

🎙 About the episode

A favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.

So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:

World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
“These are not the droids you’re looking for:” The importance of educating employees about safe technology use
Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
“Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
Using gamification as a tool to engage and build culture
“Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
And more!

🎙 Q&A Highlights

33:28 Meg Hare, Accenture
35:06 Darrell Tompkins, CIO, Texas Water Development Board
37:55 Mark Kochanski, Snowflake
40:10 Chris Humphreys, Anfield Group

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Ep.151 From the Red Zone to the End Zone: CISO Cyber Strategies that Won't Bust Your Bracket with Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona Sep 06, 2023

Show Notes
Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona

We're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan Murray

I'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna Edathil

I think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer

🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/

🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/

As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:

The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
On the Field: Why the best defensive schemes often include the ability to shift from one front to another
Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
And more!

🎙 Q&A Highlights

29:05 Meg Hare, Accenture
30:58 Chris Humphreys, The Anfield Group

⭐️ Leave a Review

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Ep.150 The CIO Team Captain's Unwavering Passion for Victory Featuring Sindhu Menon, CIO, Harris County Aug 31, 2023

It was the end of an incredible but long day of interviews at our Houston Live Podcast Tour, and we were thrilled to end on a quiet but powerful note with this episode. The room was packed to standing room only as Sindhu’s team drove across town to support their team captain, and it was obvious the admiration went both ways. Join us as we tap into Sindhu’s wisdom and experience on topics including: There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnerships How to create team unity by aligning individual career goals with your organization's initiatives Anticipating challenges, such as natural disasters or incidents, that require coordinated regional response efforts Empowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their roles Harris County's Transformation Initiatives And more!

Ep.149 CIO Playbook: Proactive Strategies for Customer Service Success Aug 28, 2023

Show Notes
Featuring John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board

🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/

🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/

🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/

🎙 About the episode

In honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:

The tip-off: Customer-Centric Approach
Under-the-basket inbound play: Anticipating Customer Needs
“Sub!”: The importance of change management
Half-time locker room talk: Long-Term Vision to win
Full-court press: Vendor Partnership Qualities
And more!

🎙 Q&A Highlights

19:07 Meg Hare, Accenture
22:50 Joe Toste, TechTables
27:59 Kindra Allen, Deloitte

⭐️ Leave a Review

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Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Ep.148 Cybersecurity Defenders Unite: The Do's and Don'ts of Protecting Real People in Real Time Aug 25, 2023

Show Notes

🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/

🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/

🎙 About the episode

You have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell

"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan Murray

In this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:

* Leveraging AI and ML to Address Cyber Skill Shortages

* Effective Collaboration for Strong Cybersecurity

* Cybersecurity Intelligence and Threat Analysis

* Human-Centric Approach to Cybersecurity

* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community

* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity

* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity

* and more!

🎙 Q&A Highlights

* 22:30 - Lisa Kent, CIO, City of Houston

* 23:25 - Summer Xiao, Deputy CIO, City of Houston

* 29:13 - Brady Haarmeyer, Nagarro

* 31:08 - Todd Lever, Qualtrics

⭐️ Leave a Review

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Ep.147 End-to-End User Experience: Bracket-Busting CIO Strategies That Work with Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston Aug 24, 2023

Show Notes

🔗 Connect with Lisa: https://www.linkedin.com/in/lisa-kent-70437bb6/

🔗 Connect with Summer: https://www.linkedin.com/in/summerxiao/

🎙 About the episode

Lisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston, share insights on improving customer experience and creating a culture of empathy in large organizations.

They stress the importance of learning from business units and providing them with guidance. They also discuss HR projects and critical vacancies. The speakers touch on resource management and how to handle under-resourced organizations.

Finally, they talk about continuity of operations planning and training, including updating continuity plans and conducting exercises.

🎙 Q&A Highlights

* 25:18 - Meg Hare, Accenture

* 26:26 - Chris Newport, Accenture

* 28:38 - Chris Winnek, TX Military Department

* 33:17 - Kendra Allen, Deloitte

* 36:45 - Kapil Nagpal, Nagarro

* 40:49 - Eric Carter, Quest

* 42:53 - Craig Parker, Loblolly

⭐️ Leave a Review

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Ep.146 UCF Straight Talk: Generative AI, Cybersecurity, Digital HigherEd & More Aug 17, 2023

Show Notes

🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/

🎙 About the episode

On this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including:

* Matthew's background from Investment Banking to HigherEd

* Count Your Costs: The importance of knowing your assets and their costs

* Compensation Matters: Creative ways to engage your workforce

* Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation

* The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes

* Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more!

⭐️ Leave a Review

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Ep.145 The Power of Collaboration: How Coral Gables and Ft. Lauderdale are Growing Stronger Together Aug 14, 2023

Interview with Tamecka McKay, CIO, City of Fort Lauderdale & Raimundo Rodulfo, CIO, City of Coral Gables, from the Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th

Show Notes

Welcome to this episode of The Public Sector Show by TechTables! We dive into a fascinating discussion with Tamecka McKay, CIO of the City of Fort Lauderdale, and Raimundo Rodolfo, CIO of the City of Coral Gables, as they discuss the critical importance of collaboration and innovation in driving digital transformation within local government in Florida.

From discussing smart city initiatives to the impact of relationships and collaboration with peers and other industry leaders, this episode sheds light on the powerful strategies shaping the future of public sector technology.

Timestamps

00:00 Introduction

10:28 The criticality of focusing on people in the public sector

11:00 Importance of building and investing in relationships

12:00 Collaborating with peers

13:00 The human aspect of government work

14:00 Collaboration between government CIOs and outside industries

15:00 Leveraging podcasts to network with CIOs

15:34 Q&A Jamie Grant, CIO, State of Florida

18:25 Q&A Lacey Elmage, Inspire CIO

19:25 Q&A Jeremy Rodgers, CISO, State of Florida

24:00 Measuring team performance with scorecards

Quotes

"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale

"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral Gables

⭐️ Leave a Review

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Ep.144 Don't Fumble the Ball: Pro Secrets of Successful IT Teams Aug 11, 2023

Shoutout to Lacey Elmange, Executive Director, SouthFloridaCIO at InspireCIO, for introducing us!Interested in attending the San Antonio Live Podcast Tour Experience?Checkout the agenda below:Ready to Register? Email me at joe@techtables.com.🔗 Connect with Frank: ⁠https://www.linkedin.com/in/frank-quintana-231b903/⁠🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.143 The Purple Cow: Transform IT by Being Remarkable Aug 03, 2023

🔗 Connect with Anushree: ⁠https://www.linkedin.com/in/anushree/⁠🎙 About the EpisodeIn this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:* Lessons from The Purple Cow and PepsiCo* Breaking the 12-Hour Workday Cycle for Health and Success* Top Concerns in Child Support and Child Welfare IT today* Technology Transformation Projects: Landing is Mandatory* Empowering Women with Different Backgrounds* How to Get Back Up After Failure* Trailblazing for the Right Reasons* Unlocking Success: Essential Steps for Young Women Entering IT and Government🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.142 Challenges and Successes of Modernizing Montana's Systems and Services Jul 10, 2023

She has been with the state for 30 years and enjoys spending time with her family and friends, as well as the Montana outdoors. She loves Starbucks coffee (Americano and Dark Mochas).🔗 Connect with Kim: ⁠https://www.linkedin.com/in/warren-kim-5a8617a7/⁠🎙 In Today’s Episode with Kim Warren, We Discuss:* Modernizing the state's systems and services* Digitizing everything, including thousands of forms* Low code, pro code platforms used for rapid development and delivery* Faster and easier transactions for citizens* The team's success is attributed to their open-mindedness, innovation, and willingness to learn* The new Unemployment Insurance system and more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.141 Boosting Business: Unveiling Florida's Blueprint for Technology & Leadership Innovation with Secretary Melanie Griffin, Secretary of the Florida Department of Business & Professional Regulation and Laura DiBella, Secretary of Commerce/President and CEO at Enterprise Florida Jul 03, 2023

🎞️ Show Notes

In today's episode, we dive into the intersection of innovation, leadership, and regulation with Florida's top officials— Melanie Griffin, Secretary of the Florida Department of Business & Professional Regulation, and Laura DiBella, Secretary of Commerce at Enterprise Florida—as they shed light on Florida's thriving tech landscape and how aggressive policies and deregulation under Governor DeSantis are attracting businesses and fostering a booming economy. Join us as we explore the tangible effects of AI and public-private partnerships on the state's growth trajectory and employment opportunities, bringing insider perspectives on driving workplace innovation right from the heart of the Sunshine State.

🔗 Connect with Melanie & Laura:

Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠

📚 Timestamps

02:12 - Laura DiBella's journey: From real estate to shaping Florida's economic landscape
04:47 - Unpacking Florida's unique venture strategies with the Florida Opportunity Fund
09:28 - The art of regulation: Balancing economic growth with tech-driven efficiency
13:04 - How employee morale and modernization coalesce in the Department of Business & Professional Regulation
16:57 - Melanie Griffin's robust background merging law, business, and political science
22:38 - Prioritizing professional standards and efficiency gains via AI in real estate
24:50 - Morgan Wright's insights on embracing change and striving for an ideal operational state
29:02 - Laura DiBella on fortifying Florida's economic future through alliance and cooperation
31:25 - Acknowledging Florida's magnetic pull for new residents and businesses
33:48 - Tech advancements fueling dynamic growth in the Florida business sector
36:10 - Exploring the AI revolution across non-traditional fields and its untapped potential
38:22 - Brazil's synergy with Florida's Trade Ecosystem: Cultivating Talent and commerce
40:54 - The master plan: Sustaining Florida's ascent through industry collaboration and smart regulation

💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

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If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

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Ep.140 Lessons in Emergency Management and Enterprise Cybersecurity: Insights from Hurricane Ian with Jamie Grant, CIO, State of Florida & Jeremy Rodgers, CISO, State of Florida Jun 29, 2023

🎙 About the Episode

Welcome to The Public Sector Show by TechTables, where Jamie Grant, CIO, and Jeremy Rodgers, CISO of the State of Florida, dive into the complexities of innovating excellence in cybersecurity during crisis management, reflecting on the proactive strategies implemented during Hurricane Ian, such as the swift integration of Starlink technology and emergency response systems.

Are you prepared to effectively communicate during a natural disaster? Join us as we explore the critical lessons learned from Florida Digital Service in the wake of Hurricane Ian.

Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

Timestamps

0:00 - Intro
03:50 - Innovating cyber security strategies with Jeremy Rodgers
06:15 - Implementing Starlink amidst crises and the security implications
09:40 - Jamie Grant's approach to rewriting the state CIO job description
12:27 - The ethos of accountability and excellence in Florida's tech efforts
18:05 - The correlation between reliable sports coaching and team dynamics in tech fields
20:33 - Jeremy Rodgers on the influential leadership insights from "Connecting the Dots"
22:58 - Digital components of disaster response: Jamie Grant on Hurricane Ian's case study
26:44 - Emergency preparations and bureaucratic agility in technology deployments
30:21 - Embracing the startup mindset in public service for tech advancements
33:26 - Dealing with 'Moat Dragons' in cybersecurity and ensuring enterprise reliability
36:15 - Jamie Grant on building an enterprise security system from the ground up
39:04 - Discussing the transformation in public sector talent and operation strategies
42:49 - The discussion on cybersecurity posture and agency collaborations in Florida
46:34 - Talent investment and overcoming bureaucracy for innovations in government
50:18 - The proactive and team-centric culture for a successful digital government
53:12 - Andrea Sherwood on regulatory compliance versus innovation in cybersecurity
55:47 - Establishing an Enterprise CRM in the aftermath of Hurricane Ian
58:33 - Overcoming accessibility and security challenges in technology post-disasters
01:00:43 - Valuing product developers over excessive management layers in tech structures
01:03:57 - Recap and takeaways on cybersecurity collaboration efforts
01:07:02 - Addressing cybersecurity threats and fostering a collaborative agency culture
01:10:16 - Jason Moreno's question on addressing retiring IT workforce and certification gaps
01:13:20 - Closing thoughts and the importance of hope and meritocracy in cybersecurity

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

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Ep.137 Modernizing California's 911 System & Building High-Performance Teams with Michelle Geddes, CIO of the San Francisco Dept. of Emergency Management Jun 23, 2023

"We're being asked to move away from this on-premise environment to a cloud-based environment. And I will say it is the way of the future, but it is slow moving."

In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:

• Michelle Geddes' expertise in building high-performing teams

• The California plan to move the 911 system to the cloud

• Challenges in modernizing and moving the 911 system to the cloud

• The importance of strong vendor partnerships in maintaining critical systems

•Verizon's role in providing support during emergency incidents

•Benefits of establishing good relationships with vendors

•The need to move backup systems to the cloud

•The importance of reliable communication during emergency incidents

•The upcoming Women in Technology forum for government employees in San Francisco

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Website ⁠https://www.techtables.com/

Ep.139 Building a Secure Future: Building North Carolina's Cybersecurity Talent Pipeline with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Rob Main, State Chief Risk Officer, State of North Carolina Jun 06, 2023

Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Rob Main, State Chief Risk Officer, State of North Carolina

🎙 Show Notes

In today's engaging episode of The Public Sector Show by TechTables, we're joined by North Carolina's cybersecurity duo, Rob Main and Jim Weaver, to dive into the state's innovative Cyber Pathways approach and the CyberStart in America program, which is reshaping the future of cybersecurity talent development.

We explore how Executive Order 254 is forging impactful public-private partnerships to tackle over 21,000 job vacancies and why boosting cybersecurity in North Carolina hinges on inclusivity and community engagement.

Tune in to uncover the crucial role of the Joint Cybersecurity Task Force in fortifying the state's defenses and the unique contributions of both high school and college students to the evolving cybersecurity landscape.

Timestamps

00:27 - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

02:02 - Building relationships and partnerships is crucial for achieving success in cybersecurity.

04:19 - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.

06:07 - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.
06:30 - SentinelOne's commitment to North Carolina's cybersecurity

07:52 - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.
13:40 - Jim Weaver explains the impact of the CyberStart in America program on students
18:05 - Tapping into high school and college talent for cybersecurity workforce development
21:50 - Challenges of ensuring secure data exchange and overcoming stakeholder perspectives
26:18 - Insights into nurturing talent and enhancing cybersecurity outreach across the state
30:33 - Cybersecurity workforce gaps and the role of apprenticeships and internships

Powered by: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

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LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠
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Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠
Website ⁠https://www.techtables.com/

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

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Ep.138 Breaking Burnout in the Public Sector (3 Insights to Not Miss!) with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas Jun 04, 2023

Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

In this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.

Timestamps

00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.

06:37 Encourage breaks, limit meetings, and set boundaries.

12:57 Emphasizes diversity, teamwork, and cyber security importance.

13:43 Military and state government collaboration benefits all.

18:13 Opportunities for veterans, returnships in the workforce.

20:31 Translating military skills for civilian jobs is important.

24:01 Importance of agency culture in the public sector.

28:57 911 operators face challenges and need better support.

30:10 Interacting, listening, and making a real impact.

36:05 Improving government interaction and connectivity in North Carolina.

37:25 Colleague explores self-sovereign identity and privacy.

40:27 Challenges in transitioning to public cloud services.

Powered by: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

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Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo May 30, 2023

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> ï½¿ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.136 GovTech Trends and Predictions with Brian Chidester, Host of the Government Huddle Podcast May 30, 2023

Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.135 The New Frontline: Defending Critical Infrastructure in the State of Florida with Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida at University of South Florida May 30, 2023

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.Timestamps:(00:00) Introduction(01:00) Critical infrastructure risk assessment mission(02:30) Importance of building relationships to get participation(03:45) Grassroots campaign through CyberSecureFlorida.org(05:00) Establishing a baseline for the state of Florida(05:53) Need for detailed cyber security help(08:30) Use of Idaho National Lab's cybersecurity evaluation tool(11:10) Importance of ransomware readiness assessment(20:11) Collaboration with Florida Digital Service(21:30) Success stories of tabletop exercise for small and medium counties(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pmGet new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> ï½¿ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.134 Putting People First: How to Create a Culture of Trust and Transparency with Glenn Hasteadt, IT Director, County of Onslow May 23, 2023

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!Timestamps:(01:39) Focus on culture(02:17) Importance of creating a great culture for long-term success(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle(13:22) Emotional safety and the importance of team success over individual success(30:41) Commitment to the team and servant leadership(40:13) The importance of trust in leadership(40:59) The importance of empathy in building trustWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.133 Redefining HigherEd: A Conversation with Phil Komarny, CIO, Maryville University of Saint Louis May 17, 2023

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we hear from Phil Komarny, CIO, of Maryville University of Saint Louis, where he is focused on revolutionizing education through personalization and data. He discusses how Maryville is using collective technology to create a more engaging digital experience for its learners, and how he envisions a future where educational data is used to create personalized learning journeys for every student. He also emphasizes the importance of leadership and courage in driving change and innovation in higher education.Timestamps:(00:00) - Introduction(00:38) - Phil's background and the mission of Maryville University(03:35) - Personalized learning journeys and the importance of understanding student data(08:41) - Leveraging technology to create lifelong relationships with students(11:35) - The role of AI in creating personalized learning journeys(14:23) - The importance of leadership and courage in higher education(18:12) - Maryville's approach to innovation and change(20:29) - The role of collective technology in empowering educators and learners(24:45) - Phil's advice for technology leaders(27:23) - The benefits of automation and AI in higher education(29:27) - Conclusion and where to find PhilWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.132 The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami May 12, 2023

***Shoutout to Digital Era Group and FIU for hosting Secure Miami on May 4th, 2023, and having Joe Toste host a panel.Also a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we hear from Joe Toste's panel discussion on The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami.Timestamps:(00:00) Introduction(01:55) Helvetiella Longoria discusses securing a multi-cloud environment(05:30) - Andrew Phillips discusses the pros and cons of securing a multi-cloud environment(06:49) - Michelle Jackman discusses trends and challenges in multi-cloud security(11:00) Julie O'Brien introduces herself and discusses securing a multi-cloud environment(12:13) Helvetiella Longoria discusses challenges in securing higher education environments(15:41) Andrew Phillips discusses financial and cost optimization in public cloud security(16:08) "You can't secure what you don't know you have" - Andrew Phillips(21:50) "You have to take a holistic approach" - Michelle Jackman(25:49) "It's a shared responsibility" - Helvetiella Longoria(34:22) "It's a people problem" - Joe TosteWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Innovating Through Curiosity with Renee Wynn, fmr. CIO, NASA May 03, 2023

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA.Connect with Renee: https://www.linkedin.com/in/renee-wynn-8935a24/Timestamps:(00:00) Intro(02:41) EPA and the Simpsons(06:36) Entrepreneurial Financial Lessons(13:48) Keeping a Childlike Curiosity(19:48) Cybersecurity from Earth and Space(27:15) Legacy IT: The Good & Bad(31:26) The CIO Iterative Process(36:19) How to Find & Maintain Team Cadence(40:43) How to Pivot from Missed Opportunity(50:41) OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.130 Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose Apr 27, 2023

Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.

Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/

Timestamps
00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
13:05 What Separates Good from Great CIOs
17:04 Jumping into the Role of CIO
18:55 Building a Smart City, Empathy-First
20:31 Broadband and Digital Empowerment
22:12 San Jose's Start-Up Mentality
27:33 Top Takeaways from CIOs
37:08 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
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From DOD to Local Government with Jorge Cardenas, CIO, City of Brownsville Apr 26, 2023

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.On this episode of The Public Sector Show by TechTables, we talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville.Connect with Jorge: https://www.linkedin.com/in/jorge-cardenas-it-vp-director/Timestamps00:00 Intro01:30 From DOD to Brownsville CIO04:12 Brownsville 5-year Plan08:36 The $100MM Broadband Project11:52 Next Initiatives13:10 How to Get City-Wide Buy-In15:05 Cybersecurity and Network Security Plans16:37 Lessons from DOD18:48 The Complexities of Dealing with Hard Problems22:33 Jorge's Favorite Books25:02 OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.128 Arizona’s Digital Driver’s License & Experience with J.R. Sloan, CIO for the State of Arizona Apr 20, 2023

Featuring J.R. Sloan, CIO, State of Arizona

Show Notes:

Welcome to The Public Sector Show by TechTables, where today we're joined by J.R. Sloan, CIO for the State of Arizona, to dive into the rollout of Arizona’s groundbreaking digital driver's license, now available in the Apple wallet, and its implications for privacy, efficiency, and user experience.

In episode 128, J.R. discusses the challenges and successes in pioneering digital identification, the collaboration across agencies, and the impressive adoption by over 100,000 users ahead of projections.

Tune in as we explore the balance between innovation and privacy in the public sector's digital landscape.

Timestamps

0:00 - Introduction
01:52 - Digital Driver's License & Mobile ID defined
02:00 - Celebrating Arizona's Leadership in Transportation Innovation
04:56 - Bridge Building: Why Sharing Success Stories Matters
07:54 Arizona's Digital rollout process
09:28 - Humility and Leadership
11:02 - Digital License Logistics: Streamlining Inter-state Information Sharing
14:06 How Arizona is growing the digital experience
18:05 - The Important Balance: Privacy Concerns and User-Centric Policies
23:23 - Police use cases
25:47 - J.R. Sloan on Trust and Seamless State Interaction
28:31 - Walking the Tightrope: Security Credentials and User Convenience
32:21 - Guaranteeing User Consent and Transparency in Data Practices
35:18 - Registration Details for Arizona's Digital Driver’s License
37:35 - Behind the Scenes: Integrating Digital IDs with Police Systems
37:46 - J.R.'s shoutout to the Arizona DOT
40:50 - User Experience: Testing and Empathy in Government Services
43:12 - Tackling Inconsistencies: Name and Address Variations Across Agencies
45:45 - Inspiring Change: Arizona's Influence on National Digital Strategies

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Interview with Gavin Green, Chief Information Security Officer, Florida Office of State Courts Administrator Apr 14, 2023

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer at Florida Office of State Courts Administrator.Connect with Gavin: https://www.linkedin.com/in/gavingreen/Timestamps:00:00 Intro01:32 Big Leadership Strategies From Little League Football04:24 How to Navigate Practice vs Gametime Strategies06:28 Buy-in and Empowering Your Team11:53 Why Communication in Cybersecurity is Crucial14:11 Shifting the Traditional CIO/CISO Hierarchy16:57 Lessons from Leadership on a Submarine19:54 From Private to Public Sector23:13 Mailbag Q&A: What is the biggest challenge your organization is facing this year regarding the workforce?25:39 Mailbag Q&A: What is your involvement in the planning and disbursement of the CIS security funds for the state of Florida, or the Florida State Administrative courts?28:37 Mailbag Q&A: What is the most rewarding part of your day?30:18 Who does Gavin nominate to hear from next on TechTables Public Sector Show?31:38 OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.126 Pioneering the Frontier of Cybersecurity with Michael Gregg, CISO, State of North Dakota Mar 14, 2023

In this episode of The Public Sector Show by TechTables we interview Michael Gregg, CISO, State of North Dakota where we talk about cybersecurity OKRs, how his team is setting the bar with "Operation Limbo" for automated phishing defense, bridging the workforce gap with mentorships and apprenticeships, why continuous improvement in cybersecurity mirrors the disciplined effort of a gym workout, and Michael’s latest books.

Connect with Michael: https://www.linkedin.com/in/michaelgregg01/

Timestamps

00:00 Intro
03:52 How to have "Best in Class" vision & mission
05:33 Cybersecurity OKRs and strategies
16:03 Innovation mindset: hard-wired or learned?
20:08 "H3" leadership qualities
23:34 Removing requirements to open possibilities
30:13 Workforce retirement and recruiting
34:51 What book did Michael give out at Cyber Con?

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

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Interview with Patsy Boozer, Chief Security Officer at the City of San Antonio Mar 07, 2023

On today's Public Sector Show by TechTables, Joe talks about cybersecurity, making the jump from Private to Public Sector, and top 2-3 leadership insights with Patsy Boozer, CISO at the City of San Antonio.Connect with Patsy: https://www.linkedin.com/in/patsy-boozer-cissp-1b506911Timestamps:00:00 Intro01:26 Patsy's Navy & Cybersecurity Background04:57 The Jump from Private to Public Sector07:44 Alamo Regional Security Ops Center09:08 Lessons on Greater Purpose12:34 Favorite 2-3 Leadership Insights16:11 Benefits of Private Sector19:57 Building a Cyber Star Pipeline24:06 Books You Rely on for Insight?26:58 OutroWhenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Tampa Startup - LinkedIn Live with Jamie Grant, Jordan Raynor, & Tony Desisto Feb 28, 2023

On Monday morning (2/27 at 10:30am PST), I interviewed three startup founders and friends (Jamie Grant, Tony Desisto, and Jordan Raynor) that took us back over their decade of startup experience in The City of Tampa and how these entrepreneurs are championing citizen engagement.If you’ve ever asked, "why must we keep doing things the way we've always done in our organization or community?" this LinkedIn Live is for you.We talked about breaking the legacy mindset and the innovation that can happen when government operates at the speed of startups.Get used to different.Whenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Interview with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation Feb 21, 2023

In today's TechTables Podcast episode, we talk about the perfect cup of coffee, communicating through the DISC lens, Public Sector IT predictions, and more with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation.Featuring Mike Arismendez, Executive Director, Texas Department of Licensing and RegulationConnect with Mike: https://www.linkedin.com/in/mike-arismendez-14b6b11a5/Timestamps:00:00 Intro 01:26 For the love of coffee 06:39 Inner workings of TDLR 14:10 Licensing at the Speed of Business 15:17 Transitioning to Cloud 16:26 Mornings with Mike: Team Building Tips 21:19 Hire Smarter Then Get Out of the Way 24:27 Communication Through the DISC Lens 31:33 How to Coach Your Teams to 100% 34:26 Relationship Precedes Correction 36:28 How to Hire a 1st-Round Draft Pick 40:31 Upcoming IT Improvements and Predictions 43:12 Where's the Best BBQ? 44:45 Outro Whenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Interview with April Blackburn, fmr. CTO, Florida Department of Transportation & Infrastructure Advisor at Rawlins Infra Consult Feb 14, 2023

This episode is dedicated to the mamas that have shaped generations of leaders and continue to inspire us to lead with empathy. A special thank you to April and April's mom :) Connect with April: https://www.linkedin.com/in/april-blackburn-a2104b144/ Timestamps0:00 Intro 02:29 April's multi-generational FDOT history 03:52 The mission of FDOT 04:49 Learnings & Lessons 07:39 Goal setting and breaking the status quo 10:59 April's motto career advice 13:37 How leaders overcome the friction of change 19:07 The power of visualization in leadership 20:00 "Mama's Castle Analogy" 21:25 How to create a desired future when you are naturally risk-averse 23:43 How to determine the right time to leave 27:36 How leadership teams miss out by focusing on technology rather than people 35:39 Insights for leaders struggling to improve team communication 41:21 How to navigate when things go wrong 45:10 Outro Whenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership. Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/ Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.121 From Military Tactics to Market Strategy: Building a Digital Wallet That Battles for Privacy with Blake Hall, CEO, ID.me Feb 07, 2023

Featuring Blake Hall, Founder & CEO at ID.me

Connect with Blake: https://www.linkedin.com/in/hallblake/

Show Notes:

Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lessons across his multi-generation military background, his own military experiences and how that shaped him, plus life on the civilian side heading up ID.me as we dive into Blake's entrepreneurial journey and his sage leadership, hiring and investment strategies applicable across both public and private sectors.

Check out ID.me: https://www.id.me/

Timestamps

00:00 Intro

02:00 Blake's background

04:31 3 Rules of Life

07:45 Out of Iraq

15:10 Digital wallets

18:09 Use-case benefits across both the Public and Private Sector

21:01 Consumer-centric digital identity

23:25 Building your teamwork culture

30:55 Raising the bar

33:29 The Start-up Mindset

35:54: How to move on from hiring mistakes

40:02 The importance of investing in people over $

45:35 4 questions every entrepreneur should be able to answer about their business

51:03 Outro

Listen on:

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL

📡 Subscribe to the TechTables Channel: @techtables

Check out new episodes on https://www.techtables.com/

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

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Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

#120: Morgan Wright, Chief Security Advisor at SentinelOne Jan 26, 2023

Morgan Wright, Chief Security Advisor at SentinelOne is an internationally recognized expert on cybersecurity strategy, cyberterrorism, national security, and intelligence, serves as a senior fellow at The Center for Digital Government, chief security advisor for SentinelOne, and the chief technology analyst for Fox News and Fox Business. In addition to 18 years in state and local law enforcement as a state trooper and detective, Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world, including Cisco, SAIC, Unisys and Alcatel-Lucent/Bell Labs.

Morgan also discusses his Game of Crimes podcast, which features first-hand accounts from law enforcement professionals involved in major cases. He provides fascinating historical context on cyber conflicts and offers a thought-provoking perspective on emerging threats.

In this episode you'll learn:

The critical differences between public and private sector work in cybersecurity
How Russia takes the long view of history in cyber warfare and what that means for defense
Why human intelligence remains crucial even in an era of advanced technology
The concerning implications of deepfake AI and chat GPT for cybersecurity in 2023
Why people should never be the first line of defense in cybersecurity
How to train employees to recognize social engineering attacks like business email compromise
Insights on the SolarWinds hack and lessons for intelligence priorities
Why quantity can have a quality all its own in cyber attacks
The importance of creative thinking and "hunting" mindset in cybersecurity
Book recommendations for understanding military history and strategy

Timestamps

0:00 Intro
3:12 The Ultimate Meritocracy:
08:09 K9s4COPs
19:48 Controlled, Classified, Confidential
21:25 "One lesson I've learned after investigating crimes: you follow the facts. Too many people want to change the facts to fit their theory. You don't do that. You change your theory to fit the facts."
29:14 The Fifth Domain
36:03 Background
01:38:51 Part II: Cyberspace A History: The Coming Cyberspace Cold War with Russia
01:49:46 Cyberwarfare and the Strategy of "Low-Intensity Conflict"
01:59:29 Part III: Cybersecurity Threats Coming up in 2023
02:01:19 Deep Fake, AI, ChatGPT
2:22:00 Outro

→ #173: Doug Ducey, 23rd Governor of Arizona

Morgan's Guest Page / LinkedIn

Follow the Game of Crimes Podcast - https://gameofcrimespodcast.com/

Subscribe to the Game of Crimes Membership on Patreon! https://www.patreon.com/gameofcrimes

***

RECOMMENDED NEXT EPISODES

→ #168: Morgan Wright and Jamie Grant - Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States Like China and Russia

***

WHEN YOU'RE READY

🤝 Sponsor The Public Sector Show by TechTables - Podcast & Newsletter

***

CONNECT
🤝 Connect on LinkedIn

***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

***

SAY THANKS

Interview with Mandy Crawford, CIO, State of Texas, Cassie Jordan, Deputy CIO, Texas HHS, and Shandra McGlohon, IT Policy Coordinator, EO of the Governor in the State of Florida Jan 17, 2023

Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/Connect with Cassie Jordan: https://www.linkedin.com/in/cassandramjordan/Connect with Shandra McGlohon: https://www.linkedin.com/in/shandra-mcglohon-pmp-8b9512b/ Timestamps0:00 Intro 1:06 Exploring the Power of Positivity Through Mentorship 4:58 The 3 Types of Mentors 6:04 Mandy’s Mentors That Had An Impact 8:40 Cassie's Mentors That Had An Impact 12:25 Shandra's Mentors That Had An Impact 23:57 The importance of commitment to team and mission 28:36 How do you build relationships with your team? 34:06 Tools for peeling back the onion 40:16 Working with a lot of different personalities 44:25 The importance of getting to know your colleagues 50:01 Being the light of positivity 55:00 Keynotes that changed perspective on leadership 1:01:45 Mandy's Inspiration 1:11:38 Honesty is the foundation for trust 1:13:09 Outro Whenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership. Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/ Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/ Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Interview with Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San Jose Jan 13, 2023

Featuring Pierluigi Oliverio, fmr. Councilmember, City of San Jose & Planning Commissioner for the City of San JoseConnect with Pierluigi: https://www.linkedin.com/in/pierluigioliverio/ Timestamps0:00 Intro 5:32 Technology brings accountability and transparency 10:37 Integrity and vulnerability 12:56 The value of asynchronous work and work management 17:49 The importance of having the right leadership team 25:46 The importance of sharing data 30:11 What technologies do you feel are most important for governments to utilize? 34:41 The role of technology & prioritization 35:48 Outro Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/Whenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Interview with Jon Rogers, Director, Strategic Workforce Planning, State of Indiana Jan 12, 2023

Featuring Jon Rogers, Director, Strategic Workforce Planning, State of IndianaSummaryJon Rogers is the Director of Strategic Workforce Planning for the State of Indiana. He has a background in teaching, congressional work, and the CIA, and he was inspired to pursue a career in the public sector by his grandfather, who was a fire chief for 39 years. He has coached JV softball and was an assistant head coach for a state championship swimming team. On today's episode, with Jon, we cover the SEAL Program, skill-based hiring, and more.Connect with Jon: https://www.linkedin.com/in/jon-rogers-70ba36177/ Timestamps0:00 - Intro 5:01 - Jon's Background 13:01 - SEAL Program (State Earn & Learn) 14:49 - Building a Workforce Pipeline for the Future 17:43 - On-the-job training - paid 20:43 - Diverse / Skill-based Hiring 23:45 - Behind Skills Education 30:43 - Lessons from rolling out the SEAL Program 35:01 - Competing for the hearts & minds 40:02 - A Place of Opportunity 41:36 - Removing HR Checklist Roadblocks 1:04:00 - OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.116 Interview with Ray Yepes, CISO, State of Colorado Jan 10, 2023

Featuring Ray Yepes, CISO, State of Colorado

Summary
Ray Yepes, CISO of Colorado, believes a centralized IT infrastructure model is most beneficial for security, economics, personnel resources, scalability, and disaster recovery. It provides better control, cost savings, and fewer people needed to manage the infrastructure, as well as increased scalability, better risk mitigation, and continuity of operations.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.
Learn how SentinelOne empowers this state to stay secure.

https://assets.sentinelone.com/ghe/sentinelone-empowers

📬 Subscribe to the newsletter on https://www.techtables.com/

🔖 Timestamps

0:00 - Intro
1:06 - Centralized vs Decentralized Cybersecurity
4:29 - Adjusting from serving as CISO at the DPSS agency with Texas' shared services model to serving as State CISO in Colorado's Centralized model
6:05 - Cyber insurance
11:29 - Self-Insured Model in Colorado
13:54 - "No Government Will Be Left Behind"
15:03 - Partnership & Collaboration with the State
17:25 - What states are most similar to Colorado
20:10 - Cyber Threats
22:36 - Dark web & Threat Intelligence
29:01 - Hiring Cyber Talent
36:15 - Culture
39:45 - "Live with the heart"
45:40 - Outro

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables
LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Website ⁠https://www.techtables.com/

Ep.115 Breaking Tech Barriers: From Business to IT Leadership with Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County Jan 06, 2023

Summary

Carolyn Staats is the Director of the Innovation and Information Systems Department in Sonoma County in California. She has a unique story of how she got into IT, having started out with a business background and then taking IBM's training courses in RPG programming, database architecture, and system design. She learned from IBM the importance of taking the long view and designing sustainable, supportable systems that can grow with a business. She also discussed the importance of having a team-oriented approach to success. Lastly, she discussed the issue of siloed government systems and how technology can be used to help fix this problem.

Timestamps

Business to IT (1:12): Discover how Carolyn transitioned from a business background to a leader in IT, breaking stereotypes along the way.

IBM Training Impact (5:21): Insights from Carolyn on how IBM's training in RPG programming and system design shaped her career.

Silos in Government Tech (7:22): Carolyn's expert advice on dismantling siloed systems in government for better efficiency

First Principles Approach (9:29): Problem-solving used to dissect complex problems and create original solutions Sonoma County

Private Sector Practices (10:04): Exploring the intersection of private sector methodologies and public sector service.

Overcoming Partnership Hurdles (11:15): What holds back collaboration in government IT, and how to overcome these challenges.

Federal Grant and Future Plans (42:58): A look into Sonoma County's strategies with a $2 million federal grant.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

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Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Interview with Joseph Lopez, CIO, City of Groveland Jan 06, 2023

Featuring Joseph Lopez, CIO, City of GrovelandConnect with Joseph: https://www.linkedin.com/in/lopez-jose/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/enSummaryJoseph Lopez, the CIO of the City of Groveland, was recently honored with an award for his innovation in technology for public use. He spoke about implementing digital boards to broadcast public safety messages in the event of a hurricane. Additionally, he has been working hard to break the old-school mentalities and processes that have been in place in the city for decades. He has managed to create a modernized vision for the city focused on embracing the latest technologies to benefit the citizens.Timestamps0:00 - Intro 1:14 - Favorite innovation projects 6:34 - Moving past old-school mentalities in #govtech9:21 - Keeping communication lines open 10:49 - What’s 2023 looking like for the City of Groveland? 16:29 - Interesting learnings from the City of Groveland 18:02 - Robotic Partnership with Tampa 20:54 - Outro Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Interview with Raimundo Rodulfo, CIO of the City of Coral Gables Jan 03, 2023

Featuring Raimundo Rodulfo, CIO of the City of Coral GablesConnect with Raimundo: https://www.linkedin.com/in/raimundorodulfo/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.SummaryJoe Toste interviews Raimundo Rodulfo, CIO of the City of Coral Gables. The city was founded by George Merrick, the founder of the University of Miami and a real estate developer and builder of one of the first major planned communities in the United States in the early 1900s.Raimundo explains how the city is strategically located in the center of Miami-Dade, with a population of 51,000 and 1 million vehicles commuting through it weekly.It is also home to the University of Miami and many international headquarters, such as Delmonte, HBO for the Americas, and IBM, meaning the city impacts the area's quality of life, public safety, and transportation.Timestamps0:00 - Intro2:15 - George Merrick’s vision of a planned community6:12 - Human Capital & Infrastructure6:42 - Mark Wheeler, CIO, City of Philadelphia- Jack thinks he is Obi-Wan Kenobi12:26 - Smart City Digital Library19:05 - Smart cities are about improving the quality of life for our citizens20:21 - OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.110 The Psychology of Teamwork & Building a Mature IT Organization Aug 02, 2022

Featuring Bill Zielinski, CIO, City of DallasConnect w/ Bill: https://www.linkedin.com/in/bill-zielinski-01566712a/Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.SummaryGreat leaders work to create an efficient team and system that can run without them, creating trust and value. The ultimate takeaway? Great leaders multiply.Show Notes:0:00 Intro 2:42 Developing individuals and managing an organization 4:28 Building unique skills and experiences for professional success 5:08 Creating a cohesive team 7:44 The importance of having a "north star" 10:59 Being proactive in the delivery of IT services 14:31 Helping an organization grow and learn 15:10 "Working myself out of a job..." 25:30 Infrastructure creates business opportunities & upwardly mobility for employment Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.108 The Digital Deep Dive: How Texas Attorney General's Office is Revolutionizing Citizen Services with AI and Automation with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas & Shauna Rodgers, Chief Digital & Data Officer at the Texas Attorney General’s Aug 02, 2022

In this episode of The Public Sector Show by TechTables, join host Joe Toste as he sits down with Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rodgers, Chief Digital and Data Officer at the Texas Attorney General’s Office, to dive into their digital deep dive strategies.

They share insights into leveraging automation, data intelligence, and cloud transformations to drive better citizen experiences and discuss the impact of the pandemic on their technology and AI strategies, along with the cutting-edge initiatives they are spearheading.

Timestamps:

00:00 - Introduction to the episode and the guests, Krishna Edathil, Director of Enterprise Solution Services (Cloud/AI) at the State of Texas, and Shauna Rogers, Chief Digital and Data Officer at the Texas Attorney General’s Office.

01:06 - Uncommon results through teamwork: A deep dive into the micro vision for the attorney general's office and the focus on serving the public, with a special emphasis on child support services.

03:25 - Overcoming challenges during the pandemic: How the technology organization at the attorney general's office stepped up to handle an influx of calls and emails related to child support services during the COVID-19 pandemic.

04:56 - Progress in Cloud and AI at the state of Texas: Updates on the state's journey from the early stages to the walk stage of cloud transformation, including the number of proof of concepts and ideas for improving citizen services.

06:17 - Leveraging automation and data intelligence: Insights into using technology to drive better experiences for the citizens of Texas who consume state services.

08:54 - Lessons learned and collaboration: Shauna and Krishna share their experiences working together and the valuable lessons they've learned from each other that have been incorporated into their respective work areas.

11:27 - Human-centric approach to technology teams: Exploring the composition of technology teams and strategies for recruiting talent, including utilizing internships and encouraging collaboration between state agencies.

25:20 - Episode wrap-up and thank you to the guests.

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Ep.107 How to Develop and Multiply Leaders with Cory Wilburn, CIO at the Texas General Land Office (GLO) & Rheda Moseley, CIO at Texas Alcohol Beverage Commission Jul 26, 2022

Live from the Commodore Perry Estates Live Podcast Tour! Featuring - Cory Wilburn, CIO at the Texas General Land Office (GLO) & Rheda Moseley, CIO at Texas Alcoholic Beverage Commission (TABC)

Ep.106 From Networking Admin to CIO of Texas HHS w/ Rick Blanco, CIO, Texas Health & Human Services Jul 19, 2022

Featuring - Rick Blanco, CIO at Texas Health & Human Services

In this episode, we chat with Rick Blanco, CIO at Texas Health & Human Services. Rick discussed the impactful efforts of hiring veterans and the importance of a mission-driven workforce. He shared his journey from a networking admin to CIO, emphasizing the value of seizing opportunities. Rick also talked about the art of storytelling in securing funding with the state legislature and building strong relationships. His passion for fly fishing and ranching added a personal touch to the conversation. Overall, Rick's leadership and dedication to mission-driven initiatives served as an inspiration for aspiring leaders in the public sector.

Timestamp

00:00 Grew up in military family, mission-driven.

06:20 HHS making positive impact, caring for people.

07:46 Embrace challenges, make a positive difference.

13:26 Crafting compelling story to secure project funding.

14:06 Writer mandated modernization plan publication, transparency emphasized.

17:38 Supporting managed care services through technology partnerships.

22:10 Career success relies on relationships and preparedness.

24:35 Sharing stories about experiences over drinks later.

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Ep.105 How Great Leaders Inspire Action with Mandy Crawford, CIO, State of Texas & Kevin Gilbertson, CIO, State of Montana Jul 11, 2022

Summary HighlightsMandy Crawford and Kevin Gilbertson talk about the importance of building relationships with legislators to advocate for funding and support for technology initiatives. They emphasize the need to understand legislators' interests and priorities and communicate technology's value to their constituents. They also talk about the importance of collaboration and learning from other CIOs and states to improve technology solutions and services.Connect with Mandy Crawford: https://www.linkedin.com/in/amanda-crawford-dir/Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter below.TechTables is a listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.104 Mental Wellness: Your Identity is Not Your Work with Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston Jul 07, 2022

Featuring Summer Xiao, Deputy CIO - Enterprise Applications/PMO at City of Houston

🎙 About the episode

In this episode, we dive into the importance of mental wellness with Summer Xiao, Deputy CIO of Enterprise Applications at the City of Houston. Summer shares valuable insights on creating a safe space for team members to share stress, recognizing signs of distress, and fostering a sense of identity outside of work. Learn how building trust, open communication, and leadership support are key to enhancing team performance and well-being. Don't miss out on this valuable conversation that goes beyond technology in the public sector.

00:00 Joe Toste hosts public sector tech podcast.

05:52 Recognizing signs of distress in high performers.

06:36 Benching players, human complexity, tips for leaders.

11:03 Public sector tech leaders share valuable insights.

Key Highlights

Mental Health in IT Professionalism: "I was having mental breakdowns. And that's when I realized the path we chose to be it professionals isn't going to be easy mentally."

— Summer Xiao [00:01:48 → 00:01:59]

Trust and Sharing Stress: "So I think the first thing is people don't share stress with others that they don't trust."

— Summer Xiao [00:02:43 → 00:02:51]

Workplace Stress Management: "But that's how you create the safe environment. First is establishing trust."

— Summer Xiao [00:03:37 → 00:03:40]

Preventing Burnout in the Workplace: "How do we recognize it earlier to say, hey, I think somebody's really going down this. They're really unwell emotionally, and mentally, how do we peel them back before they become a negative influence on everybody else?"

— Summer Xiao [00:05:11 → 00:05:27]

Leadership and Workforce Management: "And you have to recognize that early in the situations where we had to let people go, I think as a leader, I haven't recognized that early enough. That's the biggest learning. So I'm constantly serving right now, especially as my top performers who's going to start going down the path. Let me yank them back. Right. And some of the sure signs that somebody is under distress is if they're a high performer and they lose the ability to listen, you find yourself having to repeat something multiple times, and they still make the same mistakes."

— Summer Xiao [00:05:52 → 00:06:22]

Supportive Leadership in the Workplace: "When I go to my CIO saying, hey, summer is stressed. It's not a foreign concept to her. She's very accepting. And I think that's really important, is to have this awareness through all levels for the organization."

— Summer Xiao [00:07:34 → 00:07:48]

Leadership in Project Management: "we only need two things for the project to be successful. We don't need infighting with our business partners, and we need leadership, support. Everything else we can handle, the team can handle."

— Summer Xiao [00:08:19 → 00:08:30]

Work-Life Balance in Entrepreneurial Families: "I couldn't separate myself because it didn't know the concept."

— Summer Xiao [00:09:04 → 00:09:28]

Work-Life Balance: "When I see them getting really stressed, they're working at 10:00, 12:00 and I say, let's all say my work is not me. I'm not my work, my work is not me. I'm not my work."

— Summer Xiao [00:09:52 → 00:10:03]

The Cost of Disconnecting in a Connected World: "I wanted to take full economic advantage of the money I paid at Disney. Did not want to waste my money. And the first two days was uncomfortable. And then I got used to it. I was like, this is a nice feeling. I guess nothing has fallen apart yet. I think."

— Summer Xiao [00:10:18 → 00:10:44]

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Interview with Mike Giallombardo, Entrepreneur & Member of the Florida House of Representatives Jun 29, 2022

Join Joe in this can't-miss conversation with Mike about what it's like to be a Husband-Father-Combat Veteran-Small Business Owner... and Represent The 79th District of Florida.Connect w/ Mike: LinkedInWebsite: https://www.irisintelgroup.com/Show Notes:Mike's background & story (serving in Iraq and transitioning back to civilian life)Finding a new mission and building businessesFostering technology and innovationThe 3 major verticals in Florida, and what Mike likes about Texas business that he wants to see in FloridaFlorida's Cybersecurity CouncilHouse Bill 7055, requiring state agencies and local governments to report cybersecurity and ransomware incidents, as well as provide training The concept of legislative agility and the importance of understanding your audience, rewarding hard work, and moving quickly and efficientlyand much more! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.101 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona Jun 29, 2022

Featuring J.R. Sloan, CIO, State of Arizona

Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

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Ep.100 Unstoppable: How Arizona and Texas Are Leading the Way in Cybersecurity with Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas Jun 22, 2022

Featuring Tim Roemer, Arizona Director of Homeland Security & State CISO, State of Arizona & Nancy Rainosek, State CISO, State of Texas

Show Notes:

In today's landmark 100th episode of The Public Sector Show by TechTables, we dive deep into the forefront of state cybersecurity with Arizona's Director of Homeland Security, Tim Roemer, and Texas CISO, Nancy Rainosek, exploring how they're pioneering defenses against digital threats and ramping up cybersecurity efforts across their states. Discover the strategies behind Arizona and Texas's leading cybersecurity initiatives and understand the critical role of preparation, practice, and partnerships in safeguarding the digital frontiers of our local governments. Tune in as we unravel the rising tide of cyber resilience in the Phoenix Live Podcast Tour Series.

Timestamps

0:00 - Intro
02:55 - Tim Roemer's pivot from college football to cybersecurity excellence
07:45 - The transformative incident: Texas' 23-governments ransomware attack response
10:20 - Nancy Rainosek on uniting the military and emergency services for cybersecurity
12:58 - Arizona's social media strategy for cybersecurity awareness with Tim Roemer
15:27 - Strengthening local government cybersecurity through collaboration and training
18:19 - Involving students in state-level cybersecurity initiatives
20:15 - Making cybersecurity understandable to legislators to secure crucial funding
23:40 - Using maturity ratings to showcase cybersecurity improvements to lawmakers
26:35 - Gamification and positive reinforcement techniques in cybersecurity training
29:12 - Steve Bell's exploration into the role of cyber insurance in risk management
31:46 - The preference for prevention over ransom payments in cyber-attack strategies
37:18 - The parallels between disciplined practice in sports and preparation in cybersecurity
40:05 - The necessity of having a detailed playbook for cybersecurity threat scenarios
43:10 - Adoption of regional security operations centers and their impact
45:32 - Successful local government engagement in university-partnered cybersecurity initiatives

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Ep.99 Zero to One: Building From the Ground Up with Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona Jun 14, 2022

Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona

Connect w/ Doug: https://www.linkedin.com/in/dmlange/

Show Notes:

In this episode, we sit down with Doug Lange, former Chief Strategy Officer for the State of Arizona and current VP of IT Strategy at Choice Hotels, to discuss his transition from the public sector to the private sector. We dive into the differences in speed and execution, exploring how the urgency in the private sector differs from the public sector. Additionally, we examine Doug’s unique approach to fostering a culture of creativity and empowerment in the workplace.

Timestamps

00:00 - Introduction to Doug Lange, sharing his background and current role at Choice Hotels.
01:21 - Doug's role in encouraging the host to go live and in person for the podcast.
02:26 - Reflecting on the journey from episode 22 to the present, highlighting the growth and development within the public sector.
03:46 - Exploring the book "Zero to One" by Peter Thiel and its influence on Doug's approach to speed and innovation in the private sector.
05:20 - Comparing the complexities and motivation in government versus the private sector.
06:36 - Discuss collaborative efforts and competition in the private sector compared to the community aspect of the public sector.
08:10 - Exploring the urgency and speed of execution in the private sector versus the public sector's risk-averse environment.
09:53 - Doug's thoughts on a potential return to the public sector and the areas that could be improved to foster growth and innovation.
14:16 - Addressing the concept of the slowness of government and how it balances with Doug's experience transitioning to the private sector.
18:34 - The "Speaker's Journey" career series and the impact of personal stories and vulnerabilities on team dynamics and collaboration.
21:06 - Sharing Simon Sinek's video and the power of openness and vulnerability in building diversity and fostering passion within a team.

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Ep.98 The Art of IT Leadership: Strategies for Empowering Teams and Driving Change with Justin Fair, CIO, City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (S.W.) Jun 07, 2022

Featuring Justin Fair, CIO at the City of Goodyear & Bradley Pristelski, CIO at CommonSpirit (Southwest)

Connect w/ Justin:
https://www.linkedin.com/in/justin-fair-537772a/
https://twitter.com/FairTime81

Summary
In this episode, we're joined by Justin Fair, CIO of the City of Goodyear, and Bradley Pristelski, CIO at CommonSpirit (S.W.), as they dive into their experiences leading technology initiatives in public sector organizations. From discussing the challenges of managing teams in rapidly growing cities to the importance of creating buy-in and ownership among team members, this conversation offers valuable insights into the evolving landscape of public sector technology leadership. Tune in to gain expert perspectives on driving digital transformation and building strong relationships in the public sector.

Timestamps
0:00 Intro
2:14 Give ownership to create buy-in
3:55 Justin's journey from healthcare to public government
4:20 Goodyear Top 10 fastest-growing cities
5:07 How has Justin's decade of medical IT experience influenced him as City CIO
5:23 How to engage the city from a public policy, technology, and healthcare multiple set of perspectives when building out a smart city
9:41 How the City CIO and City Manager are collaborating in building out their smart city master plan
12:30 What is Common Spirit focusing on, and how have those points grown their company?
14:52 How to Create Buy-in 1. The Why (mission) 2. The What (goals) 3: The How (implementation)
16:46 How do you get your team to buy into the mission?
20:00 Building Credibility & Relationship

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Ep.96 Heavy is the Head that Wears the Crown with JP Dinnell, U.S. Navy SEAL and now a Leadership Instructor, Speaker, and Strategic Advisor with Echelon Front May 30, 2022

Featuring JP Dinnell, former U.S. Navy SEAL JP is a former U.S. Navy SEAL and now a Leadership Instructor, Speaker, and Strategic Advisor with Echelon Front, where he serves as Director of Experiential Leadership Training Programs.JP spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ramadi, Iraq in 2006 with SEAL Team Three’s Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon.For his leadership and courage under fire, JP was awarded a Silver Star, 2 Bronze Stars with Valor and the Army Commendation Medal with Valor helping Task Unit Bruiser to become the most highly decorated special operations unit of the Iraq War.He worked closely with SEAL Officers Jocko Willink, his Task Unit Commander, and Leif Babin, and was the driving force on many of the daring combat operations Jocko and Leif wrote about in Extreme Ownership.Connect: LinkedIn, Twitter, InstagramThe worst day of my life is somebody's dream. They would love to have those hardships because if they had those hardships, that meant they have all the other stuff that I have. ~ JP DinnellWorking your nine-to-five and going to the gym for an hour is not grinding it out. You're doing what humans are supposed to do. I look at people with two to three jobs, raising kids, and trying to go to school to get a degree -they're grinding ~ JP DinnellYou've been to the monster, you've read the books, you've listened to podcasts. You know this to be true. You can't fake ownership. You have to believe it. You have to truly look at the situation and find ways to make it your fault. And the problem with that is that means that you're going to have humility ~ JP DinnellIn today's episode, we cover:(02:55) JP shares his journey "From 222 to 28:" Who quits and who endures? And what kind of mindset do you need to triumph?04:30) From "Need to Know" to "Here's What I Know-" Using Truth to Build Trustworthy Teams(09:50) How changing one's perspective can be life-changing(15:49) What makes a good Navy Seal? What makes a good person in society? JP's answer may surprise you.(17:29) Real advice on how to climb out of the dark places in life(30:24) The danger of complacency, and how to fight it- every day.(33:08) Why protecting your marriage should be one of (if not the) most important priorities in your life(35:20) Have you ever thought, "I'm not a manager or a boss so therefore I'm not a leader?" JP disagrees and explains why you don't need a title to be a leader.(39:32) JP lists his top 3 pieces of advice for achieving an elite level of mastery(49:42) How to channel stress to build rather than destroyWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

The Importance of Experiential Learning with Vanessa Hammler Kenon, Associate VP, UT San Antonio May 24, 2022

Today on the Public Sector Show by TechTables, we talk about experiential learning, innovative solutions trending at universities, the "mission pyramid," and more with Dr. Vanessa Kenon, Associate Vice President of Technology Compliance and Community Engagement, UT San Antonio.

Connect with Vanessa: https://www.linkedin.com/in/vanessa-hammler-kenon-69933554/

Time Stamps

00:00 Intro

02:43 The mission pyramid

04:55 Experiential learning

13:21 Connecting students into the tech workforce

15:58 Is excellence disappearing from education today?

23:33 Replacing complacency with curiosity

29:04 Teaching about digital/analog with Teddy Ruxpin

33:57 Innovative solutions trending for students

40:57 Outro

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Government Complacency Breeds Mediocrity with Todd Ryan, fmr. CIO, Hillsborough County Sheriff’s Office May 10, 2022

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro Public Sector is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro Public Sector offers expertise in Digital Services, Legacy Modernization, Case Management, Data & Analytics, Service Desk, Cyber Security, and more. To learn more, check out https://www.nagarro.com/On this episode of The Public Sector Show by TechTables, we speak with Todd Ryan, fmr. CIO for Hillsborough County Sheriff's Office, about creating a team that wants more for the communities they serve, creating generational change through opportunities that work, how to change perception through delivering results, and more.Connect with Todd: https://www.linkedin.com/in/toddryan/Time Stamps00:00 Intro02:32 From Entrepreneur to Sheriff's Office07:45 Entrepreneurial Lessons09:03 Making Automation Work for the People11:36 How to Create a Team of Doers13:49 Lead by Why's not How's15:07 Is your team a golf course or a rose bush?18:07 Mission-based hiring22:53 Creating Generational Change26:49 On Florida Cybersecurity perception and follow-through36:12 The most fulfilling part of Todd's job39:56 OutroWhenever you're ready, here is one way I can help you:→ Join the TechTables+ Community Today Sign up here for TechTables+ https://www.techtables.com/signup Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.80 Envisioning Equity through Broadband with Jim Weaver, Secretary for Information Technology / State CIO at State of North Carolina Apr 01, 2022

Show Notes

Jim Weaver, Secretary for Information Technology & CIO for the State of North Carolina. Jim leads the agency responsible for strategic IT planning and the procurement and delivery of IT services and solutions as well as cybersecurity. In today's episode, we cover Jim's unique perspective on North Carolina's leadership in expanding equity through broadband access and affordability across the state.

We know that in some cases it's 2-3% of a family's income to pay for the cost of internet. And during the times of the pandemic and the economic upheaval that we saw in 2020, there was a choice between access to these types of benefits, if you will, versus putting food on the table ~ Jim Weaver About 10% of our state, or about 1.1 million individuals, do not have access to the internet today here in North Carolina. And that's terrifying ~Jim Weaver Schools now, as we've seen, aren't necessarily a schoolhouse. Our world has changed a lot because of COVID. And so we have to look at delivering service wherever they're at and when the individual needs it ~ Jim Weaver

Powered by: Verizon Public Sector

And a huge thank you to Verizon Public Sector. This live podcast would not be possible without the support of Verizon. Verizon is redefining the front line for first responders, educators, and K-12 students. As a high school basketball coach working with young student-athletes I love the important mission Verizon is filling at the federal, state, and local levels working to close the digital divide by investing in high-speed internet infrastructure, access, and affordability across the nation. Learn more about Verizon Public Sector by heading to verizon.com/business/solutions/public-sector/.

In today's episode you will learn:

[02:18] What are three key strategies in North Carolina's $1.2 billion holistic approach to providing broadband to all areas- rural, suburban, and urban- throughout the state?

[06:18] What is North Carolina doing well that has been attracting high-tech industries to the state? And what does Jim envision needs to be done in order to sustain those opportunities?

[08:11] How is North Carolina addressing the digital equity divide differently than what has been done in the past? Jim Weaver talks about the governor's plan for 100% connection for households with school-aged children.

[16:40] Jim identifies what he terms as the Four Pillars of Digital Transformation and where they are headed with each

[29:15] The importance of agility in organizational structure

[00:18] + [23:39] Can a die-hard Yankees fan and Red Sox fan peacefully coexist? The friendly banter begins here, and continues in Raleigh on TechTables' first Suite Talk: Grillin' & Chillin' event, coming up on July 22nd, 2022

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Ep.85 The 3 P's of an Effective Team with Darrell Tompkins, CIO at the Texas Water Development Board Mar 29, 2022

Featuring Darrell Tompkins, CIO of the Texas Water Development Board

Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/

Summary

In the podcast episode featuring Darrell Tompkins, the CIO of the Texas Water Development Board, the importance of customer service in the IT profession was discussed. Darrell's background in hospitality and technology helped him to anticipate customer needs and provide solutions before they were asked for. He emphasized the importance of providing excellent customer service and how it can make a customer's life easier. Additionally, Darrell discussed the role of the Texas Water Development Board in providing loans to local governments and communities for water supply and water quality projects, as well as new flood mitigation initiatives.

Timestamps

0:00 - Intro
3:15 - Customer service and relationships are critical pillars to success
7:46 - First solutions implemented at the Four Seasons
9:30 - The 3P’s: People, Product, & Profit
12:55 - Why are people and culture so important to any organization
16:12 - The importance of culture in sports
20:14 - Building a winning team
23:58 - The types of projects the Texas Water Development Board engages in throughout the state.

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You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

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Learn how SentinelOne empowers this state to stay secure.

#81: Kevin Gilbertson, CIO, State of Montana - Workforce of the Future: Growing Your Public Sector Alumni Mar 01, 2022

We cover Kevin's unique perspectives on the benefits of private sector experience in the public sector, utilizing internship opportunities to create a culture of alumni who want to return and serve, Montana's Digital Challenge, and the low code, no code strategy.

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Timestamps

0:00 Intro

00:50 Kevin shares his background in the private sector and how having a non-exclusively public sector background can benefit persons in CIO roles

09:37 Kevin discusses how onboarding people into the Public Sector through internship and apprenticeship opportunities can be a win-win

11:19 It's not just about pay: Kevin relates how the ability to impact citizens' lives for the better brings value beyond monetary compensation

13:34 Send them out and welcome them back- Kevin talks about the importance of creating an "alumni" mindset that encourages former employees to want to come back when they are ready to serve again

18:58 How incorporating learning-based goals alongside results-driven goals can produce better overall outcomes

19:59 What is the Montana Digital Challenge and the next steps being taken towards going 100% digital?

26:32 The low code, no code strategy and how it's being implemented in Montana

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Ep.71 Dynatrace: From On-Prem to Cloud with Steve Tack, SVP of Product Management at Dynatrace Dec 28, 2021

Featuring Steve Tack, SVP of Product Management at Dynatrace. He is responsible for product vision and go-to-market strategy. We cover Steve's unique views around being a player-coach, empathy-led problem solving, a bias towards action, agility, and digitally transforming faster, smarter, and easier in the cloud. You'll gain insights into how Dynatrace is empowering companies to navigate the transition from on-prem to cloud environments and driving successful digital transformations.

Connect: LinkedIn, Twitter

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

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Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

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https://www.linkedin.com/in/ted-ross-643a616a/

📚 Timestamps

00:34 - Steve provides an overview of Dynatrace and its role in helping companies successfully adapt and adopt new enterprise cloud technologies.
01:54 - Steve Tack draws parallels between coaching athletics and coaching the product team at Dynatrace, emphasizing the importance of engagement, competition, and bias toward action.
06:20 - Discussion on how Dynatrace is helping customers deploy faster and with more agility in a multi-cloud environment, focusing on the increasing complexity of cloud infrastructure services and the need for speed, reliability, and security.
09:01 - Three key lessons were shared on navigating the transition from on-prem to cloud, emphasizing the significance of people and processes, adopting cloud-native technology, and having a bias towards innovation.
18:07 - Testimonial highlighting the impact of Dynatrace in increasing conversions for a footwear retailer during the pandemic, showcasing the role of automation in driving innovation and freeing up development capacity.
22:34 - Steve Tack shares insights into where Dynatrace is heading in the next three to five years, focusing on leveraging automation and driving businesses forward with precise answers and automated actions.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

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Interview with Bratton Riley, CEO, Citibot [Austin City Limits Live Podcast Tour] Dec 07, 2021

Featuring Bratton Riley, CEO of CitibotConnect w/ Bratton: https://www.linkedin.com/in/bratton-riley/ Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/enSummaryBratton Riley, CEO of Citibot, discusses using #artificialintelligence and #machinelearningtechnology to provide customer service and data management solutions for cities, governments, and corporate clients. In this episode, Riley talks about his journey from mayor's kid to working with mayors, how to join the innovation equation with technology government leaders, and how TensorIoT and Amazon Lex power Citibot's tech stack. He also provides 2-3 tips around citizen engagement.Timestamps:0:00 Intro 1:19 What is Citibot? 3:08 The importance of building relationships of trust between residents and government 5:22 Customer Example: The City of New Orleans 8:09 Automating conversations between cities and citizens 11:55 Tips for helping governments get ahead of issues 14:22 OutroSign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here:https://www.techtables.com/Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.➔ Sign up here:Follow TechTables:💻 website ➔https://www.techtables.com/🤝 Company LinkedIn ➔https://www.linkedin.com/company/techtables/ 🤝 Connect w/ Joe on LinkedIn ➔https://www.linkedin.com/in/jtoste/🐣 Twitter ➔https://twitter.com/thejoetosteListen on:🎙️ Apple Podcasts:https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify:https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes onhttps://www.techtables.com/And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.Whenever you're ready, here are 5 ways I can help you:→ Newsletter - subscribe for free. → Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com→ Live Events - stay in touch about locations and dates in 2023!→ Book me to speak - click here!→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

#42: Ted Ross, CIO, City of Los Angeles - Building a Smart City for the Future Jun 21, 2021

Ted Ross, CIO for the City of Los Angeles, shares insights on digital ethics, smart city initiatives, and preparing for the 2028 Olympics.

In this episode of The Public Sector Show, Joe Toste sits down with Ted Ross, Chief Information Officer for the City of Los Angeles, to discuss the intersection of technology, innovation, and public service in America's second-largest city.

With a background in both private sector and government IT, Ted brings a unique perspective on balancing cutting-edge innovation with ethical considerations and public trust.

In this episode, you'll learn:

- How Los Angeles is approaching digital ethics in the era of smart cities and AI
- Strategies for balancing innovative projects with traditional IT infrastructure needs
- Los Angeles' technology roadmap for hosting the 2028 Olympics and Paralympics
- How the pandemic has transformed the city's approach to remote work and digital services
- Ross's vision for the future of Los Angeles digital workforce

Key Takeaways:

1. Digital ethics is crucial for maintaining public trust while implementing innovative technologies
2. Successful CIOs need to balance "traditional" IT projects with forward-looking innovation initiatives
3. Cloud platforms and agile methodologies enable rapid response to crises like the COVID-19 pandemic
4. Smart city technologies can transform urban experiences, but must be implemented with privacy and security in mind
5. Public sector IT careers offer unique opportunities to directly impact millions of lives

If you want to understand how a major city is leveraging technology to improve lives while navigating complex ethical considerations, this episode is a must-listen.

CONNECT WITH TED

https://twitter.com/tedrossla

***

RECOMMENDED NEXT EPISODES

→ Ep.170 A CIO Roundtable: San Jose, Raleigh & Austin - Strategies for Tooling for Hyper Responsive Government Services with Equity & Beyond

***

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CONNECT

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PARTNERS

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Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

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SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

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SAY THANKS

Ep.25 Challenging the Status Quo: How to Become a Business First Technologist Dec 07, 2020

In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.Highlights* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com

Ep.24 Inspire and Empower: How You Can Lead your IT Teams with Vision and Passion with Doug Lange, Chief Strategy Officer at the State of Arizona Dec 02, 2020

Featuring Doug Lange, Chief Strategy Officer for the State of Arizona

Connect w/ Doug: https://www.linkedin.com/in/dmlange/

Show Notes:

In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.

Timestamps

0:00 - Introduction
05:25 - The value of time in career and personal achievement
07:02 - The making of a tech-focused podcast and the quest for efficiency
14:03 - Celebrating public sector to national role career transformations
17:18 - Doug's distinctive approach to interviewing and team-building
19:30 - Embracing a culture of sharing career journeys and learning through failure
21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector
23:09 - Bridging customer experiences between the public and private sectors
25:38 - Transitioning public sector IT from utility to customer-centric services
29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity
31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic
34:59 - Investing in people as the cornerstone of technology transition and project oversight

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