The Orthopreneurs Podcast with Dr. Glenn Krieger

Latest Episodes:

Stop Resisting AI - Here’s How to Use It in Your Practice Jun 20, 2025

Show notes

I’ve seen firsthand how AI can improve communication and even enhance patient care in my practice. Although it’s making my life easier, I have come to learn that many orthodontists and their teams are still hesitant to fully adopt it.

The potential is huge, from creating content to improving communication with patients and managing your practice more effectively.

AI can help you and your team be more productive, make fewer mistakes, and work smarter. It is no longer a buzzword but a tool that can take your practice to the next level.

In this episode, I share simple ways you can start using AI today to improve your workflow, save time, and set your practice up for success.

Key Takeaways

Intro (00:00)

AI in everyday practice (00:34)

Few people use AI on a daily basis (01:28)

Use AI for tasks like content creation and communication (02:16)

You must encourage your team to adopt AI (04:18)

AI usage fun within a team (05:15)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

What Elite Practices Do That You Don’t w/ Brian Wright | Greatest Hits Series Jun 17, 2025

Show notes

What if I told you your front desk is quietly costing your practice $500K or more every year?

In this Greatest Hits episode, I sat down with Brian Wright, founder of New Patient Group and WrightChat, who has helped some of the biggest names in orthodontics discover a surprising truth. Your greatest marketing investment isn’t pay-per-click... It’s your team.

From missed calls to untrained staff, Brian breaks down exactly how these invisible gaps are silently draining your profits and how you can fix them.

We talk about why experience beats advertising, how elite practices keep winning, and how to find those leaky buckets first before running expensive marketing campaigns.

🎧 Ready to stop the leaks and grow from within? Click to listen to the episode now.

Key Takeaways

Introduction to the episode and guest Brian Wright (00:00)

Brian's background and entrepreneurial journey (01:34)

Importance of patient experience in practice success (03:24)

Differentiating clinical skills from business skills (08:03)

Common objections to the work needed to grow a practice (14:12)

Overcoming biases and embracing innovation (20:16)

Costs vs investments in business (24:46)

WrightChat's services and their impact on practices (28:11)

The importance of continuous learning and coaching (35:22)

Additional Resources

- New Patient Group: newpatientgroup.com - For consulting and training services

- WrightChat: wrightchat.com - For managing new patient calls and follow-ups

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Why You Should Chase Goals You’re Likely to Fail At Jun 13, 2025

Show notes

When was the last time you did something that scared the living daylights out of you? I’m talking about something that pushed you so far out of your comfort zone that you were not even sure you’d succeed.

If you’re only focusing on the easy stuff, you’re missing out on what truly changes you. It's not the things you’re already good at that will take you to the next level. It’s those audacious goals that scare the hell out of you.

In today’s episode, I’m encouraging you to take on something that you might fail at. Because it’s in that process that you’ll find growth.

Find it and take it on. Listen to this episode to find out why you should make time for something that pushes you beyond your limits.

Key Takeaways

Intro (00:00)

What scares you but pushes you to grow? (00:35)

Take on challenges with a high risk of failure (01:08)

The comfort crisis: value in process over outcome (02:02)

Doing things outside your comfort zone changes everything (03:12)

Focus on personal growth, not just external success (04:38)

Take on something you might fail at for the experience (05:06)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

A Different Way to Look at Hiring w/ Dino Watt Jun 10, 2025

Show notes

Tired of constantly feeling short-staffed in your orthodontic practice? In today’s episode, I'm joined by Dr. Dino Watt, an expert consultant in the orthodontic world and a true advocate for getting your hiring process right.

Dino’s approach to hiring is anything but traditional, and as a practice owner, you need to hear this. He’s not just about hiring fast; he’s about hiring smart.

He shares the keys to slowing down your hiring process, avoiding bad hires, and ultimately building a team that works with you, not against you.

We chat about the struggles orthodontic practices face when it comes to hiring, because let’s face it, finding quality employees today is harder than ever.

Dino walks us through why the current hiring process is outdated and how small tweaks to your approach can make all the difference.

You’ll hear why slow and steady wins the race when it comes to hiring and why firing quickly is just as important.

If you’ve been stuck in the hiring rut or dealing with turnover, you’re going to want to listen to this one. It’s packed with practical tips on finding the right fit for your practice, building a lasting team culture, and making sure your team is there for the long haul.

Key Takeaways

Intro (00:00)

Dino’s relationship coaching background (00:49)

Importance of balancing family and career (08:21)

Resilience and self-sufficiency for kids (13:53)

Effective hiring strategies (22:15)

Dino’s presentation at OP Summit 2025 (32:33)

The value of doctor appreciation events (35:02)

Additional Resources

- Dr. Dino Watt's Consulting: Dino Watt Consulting

- Dino Watt’s Instagram: https://www.instagram.com/dinowatt/

- Dino Watt’s Facebook: https://www.facebook.com/dino.watt/

- Dino Watt’s Email: dino@dinowatt.com

- One Minute Manager Book: One Minute Manager

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Your Team Doesn’t Want What You Think Jun 06, 2025

Show notes

I need to have a little heart-to-heart with you. I know you care about your team. I know you want them to feel appreciated. But that pizza party you threw? That gift card? That holiday spa day? Yeah… it might not be doing what you think it’s doing.

In this episode, I’m walking you through the biggest leadership blind spot I see: assuming everyone feels appreciated the same way.

They don’t.

I’ll show you how love languages can be the secret weapon for truly connecting with your team in a way that matters to them, not you.

And I’m not talking about huge, expensive gestures. Sometimes a simple sentence or a short chat means more than any gift ever could.

This is one of those episodes that could seriously change the culture of your practice. Simple concepts. Huge results.

Press play and let’s talk about how to finally show appreciation in a way that lands.

Key Takeaways

Intro (00:00)

Love languages in the workplace (00:37)

Gift giving vs. acts of service (01:22)

The downside of not learning love languages (02:48)

Find out what your team really wants (03:53)

Your team is worth it (05:08)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Why Your Aligner Workflow Might Be Failing You w/ Drs. Sean Holliday and Barry Glaser | Greatest Hits Series Jun 03, 2025

Show notes

In this Greatest Hits Series episode, I chat with two of the sharpest orthodontic minds I know, Dr. Sean Holliday and Dr. Barry Glaser, to talk about aligners, efficiency, and tech in orthodontics.

Sean runs a multi-location juggernaut in Hawaii. Barry’s crushing it with a boutique-style practice in New York. Both have totally different models, but they’ve dialed in workflows that make remote monitoring sing.

We dig into what’s working, what’s not, the most common mistakes (yeah, I’ve made some too), and how tech can help you see fewer patients per day while growing your practice.

If you're struggling with finding good team members or just want a smarter way to scale… you’ve got to hear this.

👉 Hit play now. Learn how to work smarter, reduce stress, and finally run your practice your way.

Key Takeaways

Intro (00:00)

Meet Dr. Sean Holliday and Dr. Barry Glaser (00:56)

Does Dental Monitoring make a difference? (03:59)

Workflow with Dental Monitoring (10:55)

The initial onboarding process for patients (19:39)

Automating the routine processes (27:59)

The role of a Dental Monitoring coordinator (30:31)

How Dental Monitoring drives better performance (43:30)

Setting guardrails for severe cases on DM (48:39)

Tips to get your aligner game to the next level (53:05)

How to start using Dental Monitoring in your practice (58:01)

Additional Resources

- Check out CE Courses by Dr. Sean Holliday at: https://orthomasterclass.com/

- Check out the Clear Aligner Course by Dr. Barry Glaser at: https://clearalignercourse.com/

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

The Hard Truth About Internal Promotions May 30, 2025

Show notes

Are you training leaders… or just promoting the least bad option?

Let me hit you with something uncomfortable, but real. When someone leaves your practice, do you have the next leader ready? Or do you just look around, panic a little, and say, “Well... Joanne’s not awful. Let’s give her a shot.”

In this episode, I’m bringing the heat on a big mistake I see way too often - reactive promotions. We talk a lot about growing our practices, but are we really growing our people?

I break down how to know if someone’s actually ready to step into leadership using the EOS method. This framework has changed how I hire, how I lead, and how my team performs.

I also talk about building a “minor league system” inside your practice, how to support your team through personal challenges, and why skipping leadership development is costing you more than you think.

Hit play and let’s talk real leadership.

Key Takeaways

Intro (00:00)

Are you training leaders, or promoting the least bad option? (00:32)

The EOS framework for hiring (01:25)

Why some promotions fail (01:43)

Minor league system in your office (04:46)

Be your team’s best part of the day (05:12)

Growing your team beyond ortho (05:46)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

This Device Could Cut Ortho Treatment Time by 60% May 27, 2025

Show notes

If you’ve been in orthodontics long enough, you’ve heard it all before. Promises of revolutionary gadgets that somehow never quite pan out. Maybe you even tried one or two of those technologies, only to be left disappointed or worse, skeptical of every new "innovation" that follows.

So when I tell you I found something different, something so compelling I invested my own money, you know it’s not a claim I make lightly.

In this episode, I sit down with Mark Terrill, CEO of OrthodontiCell, to talk about a device that might actually redefine how we deliver orthodontic care. Mark’s no stranger to med tech; he’s led multiple startups, taken companies to IPO, and knows what it takes to bring a medical device from concept to clinic.

The innovation? A bioelectric stimulation device designed to work with aligners or braces. But before you roll your eyes and think, “Not another gimmick,” hear me out. This is something I have personally used. And the technology itself is not new; it has been used for a long time in bone treatment procedures.

The co-founder behind this concept is Dr. John Marchetto, a brilliant orthodontist with a long track record of clinical excellence. I’ve known John for years. He’s smart, honest, and humble, and his cases are as good as they come. If he’s behind something, I’m paying attention.

We discuss science, business, investment, and how you can actually use this in your practice, and even how early investors and key opinion leaders can join this movement.

🎧 Listen in now.

Key Takeaways

Intro (00:00)

Mark Terrill's background and achievements (00:45)

OrthodontiCell’s unique approach (05:03)

Scientific evidence and future plans (11:07)

Investment opportunities and funding needs (14:12)

Market potential and clinical use (21:04)

Key opinion leaders and future studies (28:54)

Learn more about OrthodontiCell and Mark’s contact information (30:46)

Additional Resources

- Learn more here: https://orthodonticell.com/

- Email Mark here: http://mark@orthodonticell.com/

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Case Acceptance Falls When You Do This May 23, 2025

Show notes

In this 5-Minute Friday, I’m giving you a simple, no-BS way to boost your case acceptance immediately.

And no, it’s not a new script, software, or gadget; it’s doing less. That’s right. Less talking, less explaining, less time in the room.

The longer you’re in that room, the lower your numbers go. Why? Because you’re making it harder than it needs to be. Your job is to diagnose, not convince. That’s what your TC is for, so trust them, get out of their way, and stop micromanaging.

I’ll walk you through exactly what to do the next time you step into a new patient consult. From how to enter the room, to how fast you should be out, to why this approach changes everything.

You’ll even get a little reality check about why you’re not as important as you think, and why.

Ready to make your life easier, increase case acceptance, and lower your stress? Hit play. Then go do it tomorrow and watch the results speak for themselves.

Key Takeaways

Intro (00:00)

The longer you're in the room, the lower the case acceptance (00:36)

Trust your TC. Do not micromanage (01:19)

Five minutes. That's all it should take (02:28)

You're not as important as you think you are (03:42)

Your job is just not to mess it up (04:42)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

How One Orthodontist Built a $2.5B Empire | Greatest Hits Series May 20, 2025

Show notes

In this Greatest Hits Series episode, I sit down with Dr. Scott Law, co-founder of Smile Doctors and a respected thought leader in orthodontics, to talk about the human side of running a billion-dollar OSO.

Scott is someone whose leadership and life philosophy have deeply shaped my own approach to business and team culture.

He shares the real story behind Smile Doctors, born from humble conversations among peers trying to build something better.

Scott opens up about risking his savings, building infrastructure from the ground up, and why equity in a company is about so much more than a payday.

This episode has some good nuggets on leadership, the power of humility, and how Scott's vision continues to influence the ortho space.

We also get personal, discussing how to make a generational impact as leaders, inside the office and out.

Hit play and get inspired.

Key Takeaways

Intro (00:00)

Smile Doctors valuation (01:59)

How Smile Doctors started (06:22)

Doctors as the face of an OSO (16:01)

Being open to learning and pivoting (20:18)

Invest in the right people (23:03)

The No.1 thing that determines success (26:23)

You always need a mission (32:30)