The New Way

3 Biggest Mistakes Change Leaders Make At This Time Of Year (And What To Do Instead) Nov 16, 2023

As the year draws to a close, it's easy to fall into the trap of thinking that progress in your change program is futile. You might believe that everyone's focused on holiday festivities and not paying attention to your initiatives but today I’m telling you why that’s simply not true. Stakeholders, customers, and talent are still watching, and your team still wants to know how change will impact them. In this episode, I'm sharing insights and practical tactics on how you can keep the momentum going and avoid the common mistakes I see change leaders make at this time of year.

One of the biggest mistakes I see change leaders make is not having a clear end of year strategy. Without a focused strategy for December and January, you risk wasting valuable effort that you’ve made throughout the year. This time is actually an excellent opportunity to make a significant impact while keeping your stakeholders engaged. I share my suggestion for creating holiday-specific plans that are low-intensity but high-impact, ensuring that everyone on the team is aligned with the priorities.

Business activities naturally slow down during the holidays, but I've discovered that disappearing entirely can lead to a loss of momentum. When you’re not visible as a change leader, stakeholders tend to deprioritise change-related tasks. Today I reveal some excellent tools you can use to maintain visibility during the festive season, including creating a holiday roadmap, sharing a holiday calendar, and sending personalised end-of-year messages to key stakeholders.

The holiday season doesn't have to mean a standstill in your change program. By avoiding these common mistakes and implementing the strategies I share today, you can keep the momentum going and set the stage for a successful start to the new year. It's all about being intentional, strategic, and thoughtful in your actions. Remember, your change program still matters, even during the holiday season. So, choose one or two impactful tactics, stay visible, and make the most of this time.

LINKS

Connect with me:

There are 4 different Change Leadership Styles. Which one is yours? Take my free 2 min quiz to discover your Change Leadership Style here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How (And Why) To Advance Women In Change Leadership Roles with Gillian Fox Nov 09, 2023

My guest today is Gillian Fox, an expert in all areas of women's career advancement and the founder of Your Brilliant Career and the Gillian Fox group. Gillian is not only an accomplished author but also a renowned moderator, keynote speaker, and senior executive coach, with a focus on leading gender diversity programs in some of Australia's largest businesses.

Gillian’s work primarily revolves around helping executive leaders in major organisations elevate women into leadership positions. With over a decade of experience in designing and delivering leadership programs, Gillian is recognized as a leading business educator in this space.

If you are looking to advance your career or if you are serious about increasing diversity and inclusion within your organisation to make way for more women to step into senior leadership roles, this is the episode for you.

Gillian and I delved into the critical link between fostering diverse leadership, specifically advancing women, and creating a high-performing, change-ready organisational culture. We discussed the concept of "missing women" in organisations and why this can pose challenges. We also explored how to articulate your value within the organisation and the essential distinction between mentoring and sponsoring, with Gillian offering valuable insights on attracting sponsors and what sponsors look for in potential sponsees.

We explored the benefits of introducing more diversity at senior levels, including improved resilience to change and enhanced organisational performance. Gillian also shared her perspective on the importance of women in leadership positions, emphasising that while not everyone desires to climb the corporate ladder, for those who do, organisations must provide the necessary support to make that journey possible.

For those who aspire to advance their careers, Gillian offered valuable insights into showcasing their value within the organisation, both in meetings and impromptu interactions. She emphasised the importance of aligning your work with the organisation’s goals and mastering the art of articulating contributions with enthusiasm.

We also talk about the distinction between mentors and sponsors. Gillian explains how mentors offer advice and perspective while sponsors actively open doors and advocate for advancement. She shares her tips on how to attract sponsors, stressing the importance of being good at what you do, demonstrating loyalty, and consistently adding value to potential sponsors.

We covered so much ground in this conversation and whether you’re an employee looking for more opportunity or a leader wanting to be proactive in driving change within your organisation, you’re going to find so much value here today.

LINKS

Connect with Gillian Fox:

Website:https://www.gillianfoxgroup.com.au/

https://www.yourbrilliantcareer.com.au/

LinkedIn:https://www.linkedin.com/in/gillian-fox

Gillian’s Free Guide to Strategic Self-Promotion

Connect with me:

There are 4 different Change Leadership Styles. Which one is yours? Take my free 2 min quiz to discover your Change Leadership Style here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Real Life Strategies To Help Stakeholders Overcome Resistance To Change with Natasha Redman Nov 02, 2023

We've all heard those stories of resistance to change within organisations but how do you handle them when they come your way? Today I’m chatting with change management consultant and founder of Casa de Cambio, Natasha Redmond, who has a wealth of experience in navigating the turbulent seas of change within some of Australia's largest companies.

In this episode, we explore strategies to better understand stakeholders, enhance change communication, build change capability, and address resistance at the root cause. Whether you're in the midst of a change initiative or want to prepare for future challenges, this episode is a goldmine of insights and practical tips.

Change management can be a rollercoaster ride, and sometimes the reactions to it can be downright baffling. Natasha shares some of her craziest experiences, including a particularly intense encounter with a resistant team. Natasha emphasises that people rarely resist change for no reason, so it's crucial to delve deeper and understand what's truly driving their resistance.

It’s easy to label people as resistant but Natasha argues that this is overly simplistic and shifts the focus away from the role of change managers and leaders in creating a conducive environment for change. Instead, she encourages change practitioners to look inward, reflect on their approach, and consider whether they've missed crucial steps in the change process.

One key strategy Natasha emphasises is the importance of understanding stakeholders and involving them in the change process. Building relationships, capturing requirements, and co-designing solutions can make a significant difference. This is where communication also plays a pivotal role. We talk about not relying solely on emails for communication and the importance of diverse communication formats, such as face-to-face meetings, FAQs, town halls, and Lean Coffee sessions. The goal is to provide information in multiple ways, ensuring that everyone has the opportunity to absorb and ask questions about the change.

While building change capability within an organisation is important, change fatigue can occur when employees are bombarded with continuous changes, leading to resistance. Therefore, it's essential to strike a balance between building capability and making hard decisions about which changes are truly critical.

We also talk about the role of leadership and how to navigate a situation where even senior leaders are resistant to change. Natasha shares an example of how she dealt with this exact scenario and the importance of setting clear expectations early in the change process.
Natasha shares so many practical tips and insightful lessons on the complexities of change within organisations and I know you’re going to get so much value from this conversation.

LINKS

Connect with Natasha Redman:

Website:https://www.casadecambio.com.au/

Podcast:Casa de Cambio

LinkedIn:https://www.linkedin.com/in/natasharedman/

Connect with me:

Download my ChatGPT Cheat Sheet here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Tricky Challenges Change Leaders Face (And How To Overcome Them) with Dr Jess Tayel Oct 19, 2023

In today's rapidly evolving business landscape, change leaders often find themselves in uncharted waters, facing unique challenges that demand a deep understanding of both the human and organisational aspects of transformation. In this episode, I'm speaking with Dr Jess Tayel. She has 25 years of experience in the field of transformation and change management. Dr Tayel's extensive background includes mentoring leaders, delivering transformation programs, and establishing change and transformation practices across 15 countries on five continents.

Jess is passionate about creating enterprise level change that propels people and organisations forward without getting it wrong the first time and doing it over again. She is also the founder of the People of Transformation Community, helping change managers master the art of change and transformation.

During her involvement in a transformation program for the Qatar World Cup last year, Jess recognised a pivotal truth – the success of any transformation effort is intricately tied to how individuals within the organisation perceive and embrace change. Observing the disparity in how individuals engaged with the transformation program, Jess realised that fostering an environment where people felt heard, supported, and empowered was crucial to achieving successful change.

We talk about one of the challenges that change leaders often encounter - feeling like they need to know all the answers. This presumption places an immense burden on leaders, ultimately leading to burnout. Jess advocates for a shift towards asking the right questions and cultivating authenticity in communication. We also talk about the overemphasis on hard work and a relentless pursuit of tasks and timelines and how challenging the status quo is often a lonely endeavour. Jess shares how community plays a pivotal role in reducing this isolation as knowing that others share similar challenges and experiences can be a source of strength.

Jess highlights key skills that are paramount for change leaders today. We talk about the need to recognise that everyone, regardless of their official title, has the potential to be a leader in change and the significance of being able to "connect the dots" in today's complex organisational landscapes.

This conversation is huge. We talk about shaping your change management practice around your strengths, finding your niche, the pursuit of mastery and so much more. I know you’re going to get so much from this conversation.

LINKS

Previous episode mentioned:

How Understanding Emotional Culture Can Lead To Change Program Success with Jeremy Dean

Connect with Jess Tayel:

Website:https://peopleoftransformation.com/
Use the code Special10 for 10% off the community

LinkedIn: https://www.linkedin.com/in/business-transformation-change-coach-mentor/

Connect with me:

Download my ChatGPT Cheat Sheet here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How The Role Of Change Manager Is Evolving And The Impact On Your Career Growth with Sharon Connolly Oct 12, 2023

If you’ve been in the change management space for some time, you’ll know that this field has evolved, particularly over the last few years. My guest today is Sharon Connolly, a seasoned change manager in the financial services industry and we’re talking today about some of the misconceptions about change management, the role of change managers, and the essential skills needed to succeed in this ever-evolving landscape.

Sharon Connolly is the founder of Change Superhero, providing training, templates, and coaching for change managers at all levels. In this episode, Sharon shares her perspective on how the industry has shifted in the last 15 years and why many organisations will struggle to understand what change managers do.

The role of the change manager has undergone significant transformations, especially since covid. Sharon notes that change managers are now finding a seat at the decision-making table in some organisations, no longer operating solely under the project manager's umbrella. This elevation in status allows change managers to contribute to strategic discussions and ensures that change is considered holistically alongside project management. Sharon encourages change managers to actively advocate for this role and assert their expertise in shaping the change journey.

Although change has become more complex, often requiring change managers to navigate multiple projects simultaneously, we now have access to valuable toolkits, processes, and systems. We talk about how the resources available to change managers today help them stay on track and strategically approach their projects.

Sharon also offers some incredible advice for change managers looking to optimise their roles. She suggests that change managers should design their ideal jobs by focusing on tasks they enjoy and embracing the power of delegation. Sharon also shares her top tips for change managers as they ascend the ranks within an organisation and we share a discussion about the pros and cons of being a consultant versus a full-time employee.

We also talk about the importance of networking and staying visible within the change management community. Sharon encourages change managers to share their knowledge and expertise generously without expecting immediate returns and being a role model for change within your organisation. Sharon and I covered so much in this episode and I know you’re going to find so much value in this conversation.

LINKS

Connect with Sharron Connolly:

Website:https://www.changesuperhero.com.au/

LinkedIn:https://www.linkedin.com/in/sharonconnolly/

Connect with me:

Download my ChatGPT Cheat Sheet here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

3 Steps To Driving Positive Change With Your Reconciliation Action Plan with Dixie Crawford Oct 05, 2023

If you’re interested in learning how to drive positive change in a really meaningful way within your organisation, you are going to get so much out of this episode today. I’m thrilled to be speaking with Dixie Crawford today, a Barkindji woman and the founder and managing director of Nganya, a consultancy specialising in cross-cultural leadership and Reconciliation Action Plan (RAP) development and implementation for Australian corporate and government agencies.

Dixie is deeply committed to making a difference in how Aboriginal people are heard and understood. Her passion is helping others to understand the cause of barriers that impact thinking and doing when it comes to engaging with and creating opportunities for First Nations people and communities to thrive.

In this conversation, Dixie shares powerful insights and practical tips on how you can engage with First Nations people in a meaningful way and how a Reconciliation Action Plan in your organisation can be a vehicle to genuinely support reconciliation. We talked about the four pillars of reconciliation plans, the importance of having uncomfortable conversations, and the very first step change leaders must take before facilitating any conversations with others. Dixie also shared her advice on the three steps you must take to start driving positive change through your Reconciliation Action Plan.

We talk about the critical importance of self-reflection for change leaders and how understanding our own biases, motivations, and limitations is fundamental to effective leadership in reconciliation efforts. It’s about embracing those uncomfortable conversations and leaning into vulnerability as an opportunity for growth.

Dixie also shares a reminder that our job as leaders isn’t to have all the answers. Our role is to facilitate meaningful conversations and navigate difficult topics such as unconscious bias. We talk about how demonstrating commitment and leading by example are crucial elements of this step.

The insights that Dixie shares in this episode are so valuable, not only in the development of meaningful Reconciliation Action Plans but also for effective leadership and engagement within any transformation program. The key takeaway is that change leaders should approach this work with curiosity, enthusiasm, and a commitment to self-reflection. By doing so, they can raise the standard of their organisations and contribute to positive change and reconciliation with First Nations communities.

LINKS

Connect with Dixie Crawford:

Website:https://nganya.com.au/

LinkedIn:https://www.linkedin.com/in/dixie-crawford-680b85118/
https://www.reconciliation.org.au/reconciliation-action-plans/

Connect with me:

Download my ChatGPT Cheat Sheet here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Introducing Agile Change? How To Do It and What To Look Out For with Dr Jen Frahm Sep 28, 2023

The word ‘agile’ is popping up everywhere these days and agile ways of working are becoming increasingly sought after across all industries, including change leadership.

I’m thrilled to be delving into the exciting world of Agile Change and leadership with renowned expert, Dr. Jen Frahm. Jen is a global authority on organisational change, communication, and transformation, with a diverse background that spans across a wide variety of industries and 28 different countries.

As a sought-after speaker and author of two impactful books, Change Leader: The Changes You Need to Make First and Conversations of Change: A Guide to Workplace Change, Jen is known for being at the frontier of business agility and change. If Agile change has been a topic you’ve been interested in exploring in your change initiatives, you definitely don’t want to miss this conversation.

Agile change is a methodology that emphasises delivering change quickly with limited resources while ensuring the well-being of those affected. It requires change leaders to adapt their tools and processes to work efficiently within short timelines, making it a challenging yet rewarding approach. In this conversation, Jen and I discuss some of the reasons behind the growing interest in agile ways of working and the unrealistic expectations organisations may have regarding cost savings and the level of commitment required.

One of the critical challenges in Agile change is introducing agile principles into change management practices. Jen emphasises that this shift often starts as a top-down, planned change and leadership teams must embrace the Agile mindset before expecting their teams to follow suit. We discuss how a two-speed change strategy, combining top-down planning with organic transformation, seems to be the most effective approach.

Leadership plays a pivotal role in Agile change, yet many leaders struggle with new concepts such as community engagement, collaborative leadership, and communication. Jen highlights the importance of nurturing these aspects to create a culture of agility, underscoring the need for transparency in decision-making, especially during experiments, to reassure leaders and build trust.

I know you’re going to get so much out of this conversation as Jen shares a fresh perspective on how organisations can embrace agility in their change management practices. Enjoy!

LINKS

Connect with Jen Frahm:

Websites: https://aclinstitute.com/ & https://drjenfrahm.com

LinkedIn: https://au.linkedin.com/in/jenniferfrahm

Books: Change Leader: The Changes You Need to Make First

Conversations of Change: A Guide to Workplace Change

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Understanding Emotional Culture Can Lead To Change Program Success with Jeremy Dean Sep 21, 2023

Emotions play a crucial but often overlooked role in the workplace, especially during times of change. When teams and stakeholders are emotionally aligned with a strategic vision, change programs can thrive. Yet, emotional culture is rarely discussed until emotions become a problem.

Today I have the privilege of speaking with Jeremy Dean, the founder and mastermind behind Riders and Elephants, a company that designs simple, human-focused games that reimagine the way people can connect and grow. Jeremy's mission is to rehumanise workplaces, and his games are used by some of the world's most prominent organisations, including IBM, Netflix, Airbnb, and the United Nations.

In this conversation, Jeremy and I delve deep into the concept of emotional culture, exploring its significance, how it differs from cognitive culture, some of the common challenges leaders face, and practical strategies for incorporating it into change management plans. Jeremy's insights and tips for leaders and people managers navigating the sometimes uncomfortable realm of emotional culture are absolutely invaluable.

We talk in particular about the Emotional Culture Deck, a powerful tool designed to help leaders and teams understand, express, and navigate their emotions during times of change. Jeremy emphasises the importance of articulating desired and undesired emotions, enabling leaders to create a roadmap for guiding their teams through emotional challenges during change.

Introducing emotional culture initiatives can be uncomfortable, especially for leaders. Jeremy shares his advice on starting small, experimenting with trusted individuals, and using the Emotional Culture Deck as a Trojan horse to initiate discussions about emotions without triggering resistance.

Jeremy also highlights the need for leaders to understand their own emotions and vulnerability, as this can pave the way for empathy and relatedness within teams. We discuss how it all starts with self-awareness and how leaders must first understand their own emotions in order to empathise with their team.
The conversation about emotional culture is so powerful and yet an often neglected aspect of the workplace. I hope you take so much away from Jeremy's insights and practical advice, highlighting the power of emotions in driving human behaviour and culture. It's clear that by embracing emotional culture, organisations can not only navigate change more effectively but also create a healthier and more empathetic work environment.

LINKS

Connect with Jeremy Dean:

The Emotional Culture Deck:https://www.ridersandelephants.com/the-emotional-culture-deck

Websites:https://www.ridersandelephants.com

LinkedIn:https://nz.linkedin.com/in/jeremy-dean-theemotionalculturedeck

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Easy Ways To Integrate Lean Change Management Into Your Project with Jason Little Aug 31, 2023

Lean change and agile change management are becoming more popular terms these days, but do we know what they really mean? My guest today is prolific author and international speaker, Jason Little and we’re talking about what lean and agile change management actually looks like in practice and how to integrate it into your change management program.

Jason Little is the founder of Lean Change and the author of three books, including Change Agility, Lean Change Management and Agile Transformation: A Guide to Organizational Change. In addition to revolutionising the world of change, he’s also CTO of Spero Careers Canada, a company dedicated to solving the autism employment crisis. He is a true pioneer in the change management space.

In this episode, Jason and I cover the core principles of lean change and how to start integrating lean and agile change practices into your project, particularly when your organisation is used to more traditional change management approaches. Jason shares some insightful recommendations such as using a change canvas, running lean coffee sessions and creating feedback loops. We talk about these in more detail and how you can start implementing them, starting today.

Lean change management is all about being as lightweight and efficient as possible while embracing startup thinking. The goal is to initiate change without drowning in unnecessary processes, which is something that often happens in larger organisations. Jason shares how placing an emphasis on conversation and obtaining feedback puts people in the centre of the change management program, instead of using change to simply drive results.

Feedback is a driving force behind effective change management. Jason explains how constructive feedback loops help to course-correct and plan in shorter time frames, understanding that we don’t need to map out every single step. Implementing practices like lean coffee sessions encourages open dialogue and attendee-driven meetings, which can be a welcome shift from traditional change processes.

We also talk about the common dilemma of aligning the change process with the agile technical team while still satisfying the need for extensive documentation. This is where lean and agile change practices can shine. Instead of imposing changes drastically, Jason suggests swimming with the current and introducing fresh approaches to introduce change without alarming the status quo.

For change managers looking to introduce lean and agile change practices, it's best to start with baby steps. Co-creative change canvas sessions and lean coffee meetings are excellent ways to introduce new techniques without overwhelming the organisation. Remember, it's about finding the right balance between adhering to the established norms and introducing new ideas.

LINKS

Resources Mentioned:

Books

Connect with Jason Little:

Websites:https://leanchange.org/ & http://agilecoach.ca/

LinkedIn:https://www.linkedin.com/in/jasonlittle/

Instagram:https://www.instagram.com/lean_change

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn:

How To Increase Your Ability To Influence Stakeholders During Change with Friska Wirya Aug 24, 2023

Today, we're delving deep into the world of change management and leadership, and I couldn't be more excited to introduce our guest, the brilliant Friska Wirya. Friska is a change consultant, speaker, and soon-to-be published author behind "Fresh by Friska." With over a decade of experience in change and transformation, Friska has collaborated with big players in mining, engineering, and technology. Together, we unravel the secrets of developing influence in the workplace, so get ready for some incredible insights.

Friska and I discuss how she has harnessed the power of influence to drive change in even the most conservative organisations. We highlight the crucial relationship between visibility and influence, exploring how your personal brand impacts your ability to create influence within an organisation.

Our conversation shifts to the essential components of executive presence. Friska stresses the importance of preparation and practice, drawing parallels between building influence and managing impactful change. We also dive into the significance of aligning your online and offline personas to create a strong and consistent personal brand. This aligns seamlessly with Friska's insights on leveraging personal brand to catalyse influence and credibility.

Transitioning into the challenge of engaging senior executives, Friska shares her expert advice on making a lasting impression in limited timeframes. We tackle the intriguing question of "pitching vs. building relationships" and why influence isn’t possible without connection.

Toward the end of the episode, Friska generously shares actionable tips that you can implement today. She emphasises that building influence is a journey that demands consistency, discipline, and commitment. We delve into the importance of honing communication and presentation skills, and Friska shares her journey in preparing for her highly-rated TED Talk.

This episode is a goldmine for professionals eager to amplify their influence, finesse change management, and cultivate impactful connections. Friska’s wisdom will offer you a roadmap to unlock your influence, transform your career, and leave your mark on your industry.

LINKS

Resources Mentioned:

Friska Wirya TEDx Talk

Connect with Friska Wirya:

Website:https://www.freshbyfriska.com/

LinkedIn:https://www.linkedin.com/in/friska/

Instagram:https://www.instagram.com/freshbyfriska/

TikTok:https://www.tiktok.com/@freshbyfriska?lang=en

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Overcome Tricky Challenges When Managing People Through Change with Shelley Johnson Aug 17, 2023

Let's face it – change can be both exhilarating and challenging. It brings up a whole array of emotions and issues, and that's where Shelley Johnson’s expertise truly shines. She's not your typical HR expert; Shelley is a dynamic force who's been leading human resources teams for over a decade. She's coached executives and business owners to level up their leadership game, build dream teams, and cultivate thriving cultures.

Shelley is the founder of Bold Side, a consultancy practice focusing on HR and leadership development. Plus, she's also a familiar voice behind the microphone on the My Millennial podcast, where she's helped countless individuals find their career paths through the airwaves. Trust me, this episode is packed with practical insights you won't want to miss.

One major dilemma when it comes to navigating organisational change is finding the delicate balance between agility and stability. How do you keep things moving swiftly while ensuring your team feels secure and grounded? Shelley's insights are golden here. She emphasises the need to recognise the tension between these two seemingly opposing forces. It's all about acknowledging that these aspects can coexist, albeit uncomfortably. Shelley's advice to leaders is simple yet profound: communicate openly and involve your team in brainstorming solutions that honour both agility and stability. It's about finding that sweet spot where progress and security intersect.

Retaining top talent during rapid change is another mountain leaders often need to conquer. Shelley introduces the concept of "retention hooks," which are like lures that keep your team engaged and committed. She's all about understanding what truly motivates each team member individually. It's not just about the surface-level stuff – it's about uncovering those deep drivers that make people tick. Shelley also shares some really powerful tools to help you uncover those internal motivators.

Managing people through change is both an art and a science. Shelley's expertise offers a guiding light for leaders navigating the tricky terrain of change management. From fostering authenticity through icebreakers to creating personalised retention strategies, Shelley's advice is both practical and transformational. You’re going to love this one.

LINKS

Resources Mentioned:

Strength Finder

Moving Motivators

Connect with Shelley Johnson:

Shelley's LinkedIn account: https://www.linkedin.com/in/shelley-johnson/
Instagram: https://www.instagram.com/boldside_
Website: http://boldside.com.au/
The Nick Cage Gauge: https://brightpilots.com/blog/post.php?id=23
Funny Business podcast: https://podcasts.apple.com/au/podcast/funny-business/id1508669714
Dan Pink's book Drive: https://www.danpink.com/books/drive/

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: &nbs

How to get people excited about digital transformation (Hint: stop sounding technical!) Aug 03, 2023

I know it can be so challenging to get your employees and stakeholders pumped for your digital transformation. People have a tendency to tune out if the messaging doesn’t seem relatable, they don’t understand it or it contains too much jargon.

You can get your employees on board and thrilled for the transformation by bringing the messaging down to earth to ensure it lands with everybody. Put your important points in the context of the business outcomes, rather than the technology.

To help you strategize and simplify your messaging, I will share with you four hot tips to get your people excited and motivated for your digital transformation and really engaging with your journey.
LINKS

Resources mentioned:

Podcast referenced:The Killer Mistake Most Leaders Make Talking About Transformation

The Hemmingway App: Hemingway Editor (hemingwayapp.com)

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

5 questions to help you identify your most important stakeholders Jul 27, 2023

Is the list of stakeholders for your change program in the hundreds?

Are you not sure how you will be able to split your team’s time and energy amongst creating relationships with all of them?

You and your team can not be all things to everyone.

In this episode, I share with you the five questions that I use to determine if a stakeholder is critical and worthy of spending considerable time and effort building a relationship.

I provide you with examples of scenarios for each question so that you can see how they may apply to your program.

I encourage you to listen to this episode and then connect with me to share how these simple questions have worked on your list to identify your most important stakeholders.
LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Why You Need To Create Amazing Experiences For Your Change Program Stakeholders with Leanne Hughes Jul 20, 2023

Does your change program include running workshops, webinars, listening tours, panel discussions, steering committees, training sessions or meetings?

If it does, you’ve got to make sure you’re thinking about how to make these experiences as engaging as possible for your stakeholders. Taking your experiences to the next level is exactly what I’m diving into with my guest today.

Leanne Hughes is an entrepreneur and high performance business consultant. She combines her experience in marketing and her education with group dynamics and psychology to help leaders create engaging everyday experiences that are so contagious they scale across teams, function and regions.

Leanne is the 2021 winner of the Asia Pacific Learning Impact Awards for Learning Professional of the Year. Huge! She’s also the host of two podcasts - First Time Facilitator and Leanne Hughes' Work and Live Large.

In today’s conversation we cover:

Leanne’s approach to inspiring change
If you should be aiming for buy in or pre-orders
How to create more engagement in your events and experiences
Whether online or virtual channels limit opportunities to deliver great experiences, and how to address those limitations
Exactly what to keep in mind when designing and planning experiences

Leanne has incredible energy - she really knows her stuff and she shares so much gold with us in this episode. Get ready to take your events and experiences to the next level.

LINKS:

Jonah Berger books - Contagious / Invisible Influence

Connect with Leanne Hughes:

Podcast Work and Live Large:https://podcast.leannehughes.com/

Podcast First Time Facilitator:https://www.firsttimefacilitator.com/

LinkedIn:https://www.linkedin.com/in/leannehughes/

Instagram:https://www.instagram.com/leannehughes/

Website:https://www.leannehughes.com/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

How To Create A Smart Learning And Development Strategy For Your Change Program with Steph Clarke Jul 13, 2023

How much real thought did you put into the training plan for your last change initiative? So much has changed in this space over the last few years and traditional approaches to training and learning just aren’t that relevant anymore.

So - when it comes to learning at work - what’s working now?

Steph Clarke, a learning and development professional, designer, workshop facilitator - takes a deep dive into this topic with us. Through her consultancy YesAnd, Steph helps businesses reimagine their approach to learning and development; helping clients develop, design and facilitate professional learning that’s designed for actual humans.

This is such a great conversation - we talk exactly about how and why things are changing in the learning space, the biggest trends at the moment and what is working now. And - vitally - what you have to consider when you’re designing your next learning or training strategy.

Steph shares some really helpful insights into why having a blended learning approach is important, including some excellent examples that are so helpful when navigating a change program. She also shares insight into why she thinks getting back together in person is so important and ways that learning experiences can be elevated and amplified.

This episode is brimming with practical tips and really helpful insights on how we can modernise learning and development for the post-COVID era. I know you’re going to get a lot out of it!
LINKS:

The People Spot app by Colin Beattie

Rethinking trust at work with Rachel Botsman

Connect with Steph Clarke:

Podcast:https://www.stephsbusinessbookshelf.com/

LinkedIn:https://www.linkedin.com/in/steph-clarke/

Instagram:https://www.instagram.com/stephsbizbookshelf/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

Why You Need To Take A More Agile Approach To Change Management with Justin Balaski Jul 06, 2023

What actually makes a difference to the success of your change initiative?
And what is just a big waste of time?
My guest this week is Justin Balaski. Justin is the founder and principle consultant of IdeaLeap and is an award-winning change management professional who helps corporations and government agencies maximize benefits from change initiatives and develop organizational change agility. Justin takes a people-centric approach to lean change management that is focused on co-creation and experimentation.
In this episode, we explore why you need to take a more agile approach to change management. An agile approach is a deeper method of learning and experimentation. There is a smaller amount of planning that is conducted more often instead of doing a big heavy plan in the beginning and not revising it as the change is taking effect.
Justin takes us through the opportunities that arise from taking a fresh, more modern approach to change management. We talk about what agile and lean change management is all about and what actually moves the needle forward on your change projects.
Justin then takes us through the practices, lightweight tools, mindset and team rituals that you can use to bring a leaner approach to change management every day. He encourages all change agents to step out of their comfort zone and try experimenting with something new. You will start finding excellent results by using a more agile approach to change management without all of the heavy planning.
I could’ve chatted with Justin all day! He’s an absolute wealth of information and practical ideas that you can start implementing in your change strategy right now to effectively engage your team and deliver change success.
LINKS:

Resources mentioned:

IdeaLeap: https://idealeap.com/downloads

Connect with Justin Balaski:

Website: https://idealeap.com/

LinkedIn: https://ca.linkedin.com/in/justinbalaski

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

Aligning Change Management and Business Architecture with Krishan Jogia Jun 29, 2023

How can business architecture help change leaders deliver more successful transformation programs?

My guest today is Krishan Jogia founder and Managing Director of Evolve&Amplify, a business and enterprise architecture consultancy. Krishan specialises in the areas of business strategy, architecture, portfolio management and design thinking. Krishan is passionate about helping executives to define their business vision and break it down into strategies and target operating models.

In this episode, we’re discussing how to align change management and business architecture. Krishan explains what is involved in business architecture, how it overlaps and aligns with change management, and examines the touch and pain points to analyse the service that is delivered.

Krishan delves into the importance of examining the stakeholder's experience, mapping customer journeys, the benefits of working in multidisciplinary teams, and the current trends in business architecture.

This conversation will be of great value to anyone who wants to find out more about how business architecture can work together with your change management strategy to deliver the best transformational results for your organisation.

LINKS:

Connect with Krishan:

Website: https://evolveandamplify.com/

LinkedIn Evolve&Amplify: https://www.linkedin.com/company/evolveandamplify/

LinkedIn Krishan Jogia: https://www.linkedin.com/in/krishanjogia/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How Change Management Has Evolved Over Last 20 Years with Doug Wolfson Jun 15, 2023

While change management is a critical aspect of organisational success, there was much less recognition of its importance in years gone by. In this episode, I chat to Doug Wolfson about how change management has evolved over the last 20 years, and how community and connection plays a vital role in driving better outcomes for organisations.

Doug Wolfson is the director of Pivot Consulting with 25 years experience in change management. He works with organisations going through major transformation initiatives at both the strategic and the operational levels, and is passionate about supporting change management professionals to connect with one another and continue to grow in their practice.

In our conversation, Doug shares the driving force behind establishing The Change Management Institute, a community of like-minded professionals who come together to share their experiences, insights and knowledge.

There has been much progress in the industry over the last 20 years, and Doug talks about the changes he’s observed, such as the shift towards more agile approaches to change management. We speak about organisations recognising the need to become more adaptable to ever-evolving circumstances, as well as the importance of engaging people managers in the change process.

Changes within an organisation can present many challenges, and we often see these initiatives attempted, yet fail. This can lead to cynicism among middle managers, who have experienced the coming and going of well-intentioned game plans that never truly stick. Doug speaks about the importance of working with these leaders in the middle, who can grasp high level strategy, as well as bring insight on how to get things done. When it comes to overcoming scepticism, co-creation is key.

For change management to continue to advance, its practitioners need to be dedicated to continuous learning. Doug emphasises the importance of gaining insight from others and borrowing wisdom from fields such as design thinking and neuroscience.

He shares all about Rethink Change, an events-based entity he co-founded that brings industry professionals together, and we chat about the upcoming Rethink Change conference that will focus on the latest trends and insights in change management.

Doug has a wealth of knowledge from his many years in the industry, and I hope this episode challenges you to think about the ways in which you can create innovation in your own methods of communication, collaboration and engagement.

LINKS

Rethink Change Conference
10% off discount to Rethink Change Conference

Connect with Doug:

Website: https://pivotconsulting.com.au/

LinkedIn: https://au.linkedin.com/in/douglaswolfson

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Create A Winning Team Culture That Drives Results with Colin D Ellis Jun 08, 2023

Creating a great culture at work is a challenge that requires great strategy, creative relationship building and oftentimes, new ways of thinking. While it’s tempting to go through the motions and do what has always been done, taking an innovative approach can be the best way to create a winning team culture that really drives results.

Today I’m joined by Colin D Ellis, a world renowned culture change expert, international speaker, and bestselling author of four incredible books which include Culture Fix and Culture Hacks. Colin works with organisations around the world to help them change the way they get things done, and his insights around creating a great workplace culture are thoughtful, clarifying and so very practical.

In our conversation, we cover the single biggest obstacle that organisations face when it comes to building a happy and healthy team, and Colin discusses his thoughts around the importance of mindset change amongst senior leaders. He shares how he’s witnessed leaders who understand the value of investing in their teams cultivating the best workplace environments.

We discuss how hybrid work is impacting organisational culture and exactly how, step-by-step, you can start to change your team's culture.

Colin shares his methods of helping a workplace culture thrive, including taking his team offsite for days at a time to ensure their wellbeing and create a sense of belonging. We talk about understanding when collaboration is necessary, and when working alone bears the most productivity.

When it comes to building relationships between people or re-establishing them, empathy is the glue that holds great teams together. Appreciating our differences is a great driver for connection, and Colin emphasises how adopting inclusivity can build the strongest working relationships.

Our conversation is jam-packed with incredible wisdom and so many valuable lessons from Colin. Whether you're a first time manager or a seasoned senior leader, I just know you’re going to feel energised and inspired on your own journey in creating successful culture change.

LINKS

Books mentioned:

Culture Fix: How to Create a Great Place to Work

Culture Hacks: 26 Ideas to Transform the Way You Work

Connect with Colin:

Website: https://www.colindellis.com/

LinkedIn: https://au.linkedin.com/company/colindellis

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

The Art of Crafting Change Communication Products That Drive Successful Change Adoption with Sharon Connolly May 18, 2023

In an industry like change management where large organisations require great support to successfully adopt change within their systems, effective communication is crucial. As change managers, we need to know what the important tools are that will enable us to guide our clients towards successful change adoption.

Today I am joined by the incredible Sharon Connolly, change management expert and force behind Change Superhero. Sharing a huge range of practical templates and online programs, Change Superhero is aimed at supporting change managers looking for a helping hand.

Sharon shares how in her previous role at CBA, she had to quickly transition a large team to adapt to the changes that came with COVID-19. The infographics she created for this role quickly became in demand, and Sharon talks us through how she turned these practical tools into a business that successfully meets the needs of many change managers and their clients.

Sharon explains the unexpected way she gained the skills she now uses every day to help her clients through deep, and sometimes painful, cultural change. We talk about the importance of written communication within organisations, and Sharon shares her tips on how it can be paired with visual tools to create effective materials to deliver information.

Different situations require different tools, and being aware of each client’s unique needs is vital in creating true engagement. With a deep understanding of her stakeholders, Sharon is able to recognise where to spend her time and which angle will successfully drive change adoption for a specific organisation.

I know that you will love the powerful lessons and insights that Sharon shares from her experiences, and I hope this episode gives you a new perspective on how to create powerful engagement whilst affecting change.

Connect with Sharon:

Website: https://www.changesuperhero.com.au/

LinkedIn: https://au.linkedin.com/in/sharonconnolly

Connect with me:

Download 'Change Management Meets AI: How ChatGPT Can Make Your Life Easier' the ultimate guide for change managers here.

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Avoid Burnout At Work And Maximise Your Energy This Year Apr 13, 2023

Working in the change management space can sometimes feel incredibly demanding and stressful. Within high pressure environments, the successful delivery of large or complex change initiatives relies on many different factors, many of which are out of your control.
Change managers can also feel responsible for the change and spend a lot of energy helping stakeholders navigate big emotions through the change journey. These are just some of the reasons why I believe change managers are susceptible to burnout, which is what I’m talking about today.
I believe that intentional energy management is the key to helping us protect ourselves from burnout. This is why I developed the Energy Management Toolkit, a practical step by step model to help you protect yourself from burnout and maximize your energy.
In this episode I’m taking you through this model and how you can use it every single day in really practical ways to increase your ability to be productive and make better decisions. When you know how to manage your energy, it leads to better outcomes for the entire organisation, increased engagement and a much more positive work environment for everyone.
I share the two principles that underpin this model and discuss the 6 layers that contribute to the energy pyramid. I go into detail about 2 of the layers and how each aspect of the model forms part of the ecosystem of your energy management and ultimately, your performance at work in the change management space.
Effective personal energy management is essential for folks working in the organisational change management space. Being intentional about this will help you have the capacity to navigate the complexities and challenges of the role and maintain a positive work environment for yourself and the team that you're working with.
Make sure you download my Energy Management Toolkit today to build out your personalised energy management plan. I’m convinced that energy management is the key to helping you avoid burnout this year and I know this tool is going to help you and your team immensely.

Connect with me:

Download my Energy Management Toolkit here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

5 Ways To Build Stronger Relationships with Corporate Communications Apr 06, 2023

One of the most critical stakeholders involved in every single organisational change is the corporate communication team. From personal experience, I understand how challenging it can be to work with the corporate communication team, but this doesn’t have to be a frustrating process. When you develop a solid and genuinely collaborative relationship with the corporate communication team, your change program will be a raging success.

Today I’m sharing 5 ways to help you build stronger relationships with this important stakeholder. These are practical tips you can put in place to create a fun, productive partnership with the communication team. I talk about trusting the experts, being open to receiving feedback from the communication team and creating opportunities to actively collaborate and brainstorm with them.

We also need to celebrate success together with the corporate communication team! When you work in this collaborative, respectful and mutually beneficial way, you are genuine teammates.

I see a lot of change managers feeling frustrated, let down and like they’ve lost their voice when it comes to working with the corporate communication team. It can be incredibly challenging. So today I’m sharing 3 common mistakes I see change managers make which are a lack of clarity, micromanaging the experts and failing to collaborate. None of these things will lead to the success of your change program.

Stay tuned to the end of the episode as I share my personal approach to building a strong, productive, working relationship with the corporate communication team from the get-go. I share my recommendation for exactly how to prepare for your first meeting with the corporate communication team to kick things off in the right way. This step-by-step approach always works!

There are so many benefits to working in collaboration with the corporate communication team and immeasurable ways they can support organisational change managers and change initiatives. Your communication campaign will be more effective, your key messages will be clear and consistent, stakeholders will be more engaged, and your change program will be a huge success.

Connect with me:

Download my step-by-step guides for strategic thinking here!

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

3 Activities To Help Change Managers Improve Strategic Thinking Today Mar 30, 2023

Strategic thinking allows you to take a step back and look at the big picture. It involves analysing and evaluating a situation in order to make informed decisions about the future. When you think strategically, you're thinking critically about the long-term implications of different options and developing a plan that takes those implications into account.
So, why is it important for change managers?
Well, when you're tasked with implementing major organisational changes, you need to be able to anticipate potential roadblocks and prepare for them in advance. You also need to be able to identify opportunities for improvement and develop plans to take advantage of them.
Without strategic thinking, change managers may find it difficult to achieve their goals and meet the expectations of stakeholders. You might end up running into unexpected challenges or missing out on opportunities that could have been leveraged with a bit of foresight.
In today’s episode, I'm gonna share how you can do strategic thinking in a really visible way as a change manager. Strategic thinking is a skill like any other - it can be practised and improved with focus and dedication.
I’ll explore three really useful activities that you can start using today to incorporate more strategic thinking into your change management work. I’ll also go through the difference between a professional and an amateur that I frequently observe in the organisational change management space and the really interesting concept of second order thinking.
We’ll look how you can improve your second ordering thinking through:

Scenario planning
Red teaming
Pre-mortem analysis

I created 3 step-by-step guides for our in-house team of change managers, communication specialists, engagement leaders, and trainers for them to use when working with clients and I’m so excited to be sharing them with you today - download them here.
Tune in to today’s episode to learn more about how you can use these activities to uncover brilliant insights, build engagement and trust, and improve your strategic thinking.
Connect with me:
Download my step-by-step guides for strategic thinking here!
Website: https://www.everchange.com.au/
LinkedIn: https://www.linkedin.com/in/drkatebyrne

4 Big Trends Change Managers Need To Watch In 2023 Mar 09, 2023

Today I’m sharing 4 big trends that I think change managers need to be watching out for this year. As far as I’m concerned, these trends are non-negotiables and because they are relevant to every industry and all kinds of organisational change, you’ll want to be sure that you’re on the front foot.

My goal with this episode is to share how these 4 trends are going to impact change management efforts this year, and to share a bunch of practical suggestions that you can incorporate into your change strategy and tactics. If you want to roll out a successful change program this year, listen in.

I talk about the ongoing trend around remote work and digital transformation. Although remote work is no longer brand new to us all, I believe that we’re going to see a growing desire for connection amongst stakeholders this year. I share some considerations around ensuring that your stakeholders feel a true sense of connection to their organisation, colleagues and the change program.

Another huge trend is around the topic of employee wellbeing. I talk about the fact that all industries are looking for ways to support the physical, mental, and emotional health of their employees and the importance of being proactive when it comes to addressing wellbeing concerns as part of your change management strategies.

I also discuss the topic of artificial intelligence and why change managers need to be really familiar with these technologies, understanding their potential impacts on work processes, on stakeholders, and on the workforce at large. And stay tuned toward the end of this episode as I discuss an incredibly important topic that is becoming a critical business issue moving forward. It’s one you might not have thought about just yet!

Throughout this episode, I share some questions to ask yourself to help you incorporate these trends into your change management strategies. I also share plenty of practical examples and strategies that you can implement into your program starting today.

CONNECT WITH ME:

Previous episode mentioned:
How Change Managers Can Use ChatGPT To Make Life Easier
Article mentioned:
8 in 10 Australians are concerned about climate change with a clear public expectation of Government action
Free download:
Change Management Meets AI: How ChatGPT Can Make Your Life Easier
https://everchange.ck.page/ai

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Change Managers Can Use ChatGPT To Make Life Easier Mar 02, 2023

AI has been getting a lot of attention in recent months, in particular, ChatGPT which is a large language model developed by a company called OpenAI. If you’re a professional working in the change management or communication space, I believe that this tool can be incredibly useful if you know how to use it.

So today, I’m sharing some of the ways ChatGPT can be used to provide an incredible level of support and some key guidelines to get the most out of this technology. I share some useful examples of how ChatGPT can be used to benefit your workflow and organisation and 3 ways I’ve been using this AI program every day.

I share examples of how ChatGPT has been helping me to research complex topics, repurpose content and generate new ideas. This technology is definitely not something we should ever use directly for client work or recommendations but acts more like a brainstorming tool.

Utilising some of the key guidelines I share in this episode, ChatGPT is a program that can help you feel really well informed when you are engaging with stakeholders or dealing with new subject matter and fast-track your content development process.

A lot of people are scared by AI but I want to make it clear that AI can never replace or replicate the really nuanced, high-level human skills that are essential for effective change management.

This is a really practical episode with tips and prompts that will be immediately actionable for you. If you are a change manager, corporate communications specialist, trainer, facilitator, coach, or engagement specialist, I encourage you to dive in and explore what this incredible technology has to offer. It will be an absolute game changer.

CONNECT WITH ME:

Free download:
Change Management Meets AI: How ChatGPT Can Make Your Life Easier
https://everchange.ck.page/ai

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

My 2022 Review: Highs and Lows from a Founder and Managing Director Dec 15, 2022

It’s that time of year when we’re wrapping up, winding down and reflecting on the year that’s been. Today I’m bringing you the most personal episode I’ve ever recorded to share with you some of the highs and lows of 2022.

Today I’m opening up as a founder and managing director of a growing business to share honestly about some of the biggest ups and downs I’ve experienced over the past year.

If you’re a leader, a people manager, a founder or a consultant, I’m hoping that there is plenty in this episode that you’re going to be able to relate to.

Each low came with its own silver lining and resulted in incredible growth - but at the time, these experiences were absolutely gut wrenching and I was challenged in a way I’d never been before. I talk about two particular instances that really tested my grit and leadership capabilities and how the fallout lit a fire beneath me to focus even more so on my own personal and professional development.

In retrospect, these lows turned out to be some of my biggest wins and alongside those experiences there were some amazing highs. I share my gratitude for working alongside an incredible team, some of the initiatives I’m most proud of and how 2023 is shaping up to be a big one.

Thank you for tuning in this year and I’m very much looking forward to bringing you some brand new inspiration and expert interviews next year. For now, I’m taking a well earned break and I hope you are too. Stay safe and have a wonderful festive season.

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Your Work Environment Can Help Create High-Performing Teams with Melissa Marsden Dec 08, 2022

What is the purpose of a workplace these days? Now that so many of us are working from home regularly and are part of hybrid teams, the role of the workplace, both for employees and the organisational brand, is being reimagined.

If you’re a change leader supporting these big changes in the work environment, what do you need to consider to support your stakeholders?

I'm really excited to have Melissa Marsden on the show today to help answer these questions. Melissa is the Director and the Workplace Dynamics Strategist behind COMUNiTI. COMUNiTI reimagines workplaces across the globe, bringing brands to life, connecting people and empowering teams to perform at their best.

Melissa has more than 20 years of experience, working with a broad range of clients across a vast array of industries including Australian Rugby Union, Virgin, Carlton & United Breweries, Origin Energy, and Brisbane Airport Corporation. Let's just say that Mel knows what it takes to design a workplace that really works.

This was such a fascinating conversation! Melissa covered why you need a workplace strategy before you sign the commercial lease, how to make sure your organisational values and behaviours feed into your workplace experience, how to activate employee collaboration and how to encourage employees back into the office (if that’s what you want!). I learned so much about how leaders can reimagine the next workplace, and I know that you will, too.
Connect with Melissa Marsden:

Website: https://comuniti.com.au/ / https://www.melissamarsden.com.au/

Instagram: @melmar

LinkedIn: https://www.linkedin.com/in/melissamarsden/

Podcast: https://www.melissamarsden.com.au/podcast

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Use Visual Communication To Align, Collaborate And Share Stories with Ben Crothers Dec 01, 2022

Organisational change can be a complex beast - there are so many perspectives, impacts and moving parts. As a change leader, how are you working with stakeholders to help them make sense of complexity, collaborate, think better together and problem-solve? It can be really tricky! I believe that improving our visual communication capability is a BIG opportunity for change leaders and change managers. By the end of this episode, I know you’ll be in agreement with me.

Visual communication is a movement I have become more and more interested in. That’s why I am stoked to welcome Ben Crothers to the show today. Ben is a visual thinker, facilitator, trainer and author of three books as well as a speaker. He helps teams solve problems and generate winning ideas for strategy and products and services with workshops, training and lots and lots of sketching.

Ben is the Principal Facilitator at Bright Pilots, a visual facilitation consultancy that is all about helping teams build innovation capabilities for better idea generation, prototyping and business cases. Ben does this by facilitating workshops and bringing conversations to life with sketching and visualisation.

Get ready to discover the world of visual communication and how it can help you better lead and work with stakeholders to deliver organisational change.

We cover so much in this conversation. Ben shares how employing visual communication can help clarify and align your team, a great practical visual communication technique for stakeholder insights and how to unleash creativity at work. Ben also breaks down the first two steps you must take to start building your visual communication skills. This was such a fun chat - Ben shares so much gold. I know that you're going to be as excited as I am to try to use visual communication techniques in your very next meeting.
Resources mentioned:

Getting Things Done - Dave Allen

Connect with Ben Crothers:

Website: https://www.bencrothers.com/ / https://brightpilots.com/

Instagram: @bencrothers / @prestosketching

LinkedIn: https://www.linkedin.com/in/bencrothers/

Twitter: https://twitter.com/bencrothers

Book: Presto Sketching / 50 Remote Friendly Icebreakers

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

What Content Should You Create First For Your Change Program with Matt Fenwick Nov 17, 2022

How intentional are you about the content that you’re creating to support your change program? Do you know what content you should focus on at different stages of the change journey? Do you even have a content strategy? And if you do, how do you handle senior leaders have cool new content ideas they want you to create that may not fit into your contact strategy?

So many questions about content and that’s why I’m excited to have Matt Fenwick on the show today. Matt is the founder and Managing Director of True North Content, a Canberra-based strategic content consultancy. Matt and his team help government departments, peak bodies and consultancies solve messy communications and content problems.
Matt is a regular conference speaker on content, strategy and human-centred design, he’s presented at TEDx Canberra, UX Australia and CopyCon and he’s also lectured at the University of Newcastle, Sydney University and the University of Canberra. You can see why I’m so excited to pick his brain on all things content.

You’re about to discover how to decide what content to create to support your change program, why your FAQs are likely a really bad idea, and how to get through the content clearance process without completely decimating the content that you’ve worked so hard to create! Matt shares so many useful tips and practical tools in this conversation - I know you’re going to love this episode.
Resources mentioned:

Northstar Framework

TNC’s measurement offering

Pair writing

Connect with Matt Fenwick:

LinkedIn: https://www.linkedin.com/in/mattmfenwick/

Email: matt@truenorthcontent.com.au

Website: https://truenorthcontent.com.au/

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Your Digital Reputation Can Support Your Organisational Change Program with Roger Christie Nov 10, 2022

We all know that all public sector organisations have official accounts on social media, which are carefully curated and overseen by teams of social media experts inside the organisation. But - what about your own account?

Our digital reputations are more important and more impactful than ever. So - should senior public servants and change leaders be active on social media? As the change sponsor, can participating online and being active on social media from your personal account, help support your organisation’s transformation, and if so, why are so few public sector leaders participating online? These are questions that I’ve been pondering for a while, so I am thrilled to chat with Roger Christie about these topics today.

Roger is the founder and Managing Director of the digital reputation advisory firm Propel, a multi-award-winning firm that helps leaders protect and enhance their digital reputation. For more than 15 years, Roger has helped executives, boards and operational teams use social media to communicate strategy, attract talent, engage staff, access opportunities and, of course, manage risk. Roger has worked with a huge range of clients across the ASX 100, more than thirty State and Federal Government agencies, as well as key industry bodies like the Australian Institute of Company Directors. Roger runs the Government Digital Leaders Network and he also hosts the Your Digital Reputation podcast. He really knows his stuff and I was so excited to be able to connect to bring his knowledge to you on the podcast.

We talk about the difference between communications coming out on an agency’s official account online compared to a leader’s personal account and why that lands differently. We also discuss how public sector leaders can participate in the digital environment in a way that respects their role as professional public servants and what to do first, if you’re a public sector leader interested in building your digital reputation. Roger also name-dropped four different leaders to check out on social media - highly relevant case studies and examples of people doing things well in this space right now.

This fantastic, eye-opening and super-practical conversation definitely inspired me to think about digital reputation in a whole new way. I know that it will for you too.
Digital role models mentioned:

Connect with Roger Christie:

LinkedIn: https://au.linkedin.com/in/rogerchristie

Podcast: Your Digital Reputation

Website: https://propelgroup.com.au/

Twitter: https://twitter.com/rogerchristie?lang=en

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

5 Conversations About Culture That People Managers Must Have With Their Team with Shane M Hatton Nov 03, 2022

Organisational culture is a hot topic at the moment. But, when it comes to improving organisational culture, not many are able to distil concepts into genuinely useful how-to frameworks, or practical road maps.

Despite this, organisational culture must always be part of any change management conversation. That’s why I’m excited to have Shane Michael Hatton on the podcast today. Shane is an author, trainer, coach and speaker based in Melbourne. He is a member of the Forbes Global Coaches Council, a Gallup-Certified Strengths Coach and the author of two books. Shane’s most recent book is called Let’s Talk Culture, and that's exactly what we did in this conversation!

In this conversation Shane shares some of his biggest findings and insights and an absolute gold mine of practical tips for those interested in improving their organisational culture.

We cover the most useful definition of culture I’ve heard from anyone, why the organisational culture set by the leadership team often doesn’t flow down, who’s actually responsible for culture, how to move middle managers from cultural renters to owners and five very specific conversations people managers must have with their teams to improve culture.

This conversation is packed with so many great takeaways and practical tools - I know you are going to love it.
Connect with Shane M Hatton

LinkedIn: https://www.linkedin.com/in/shanemhatton/

Website: https://www.shanemhatton.com

Find Let’s Talk Culture book: https://shanemhatton.com/letstalkculture/

Instagram: https://www.instagram.com/shanemhatton

Twitter: https://www.twitter.com/shanemhatton

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Use Communication To Inspire Behaviour Change with Samara Kitchener Oct 27, 2022

If the communication strategy for your organisational change is feeling a bit stale or is not hitting the mark when it comes to behaviour change, this episode is for you!

My fabulous guest today is Samara Kitchener, a multi-award-winning strategic communications specialist who has a passion for health, technology and behaviour change. With 20 year’s senior marketing, communication and engagement experience working across government, food, defence and health sectors, Samara has deep expertise in integrated planning for significant campaigns and the know-how to execute across multi-channel platforms. She is also the founder and leader of the House of Kitch - a dynamic communication agency that specialises in imaginative communications to inspire behaviour change on things that matter.

In our conversation, we talk about how communication can change behaviour. We also explore key considerations to keep in mind when developing communications strategies when your intent is to behaviour change. We cover how to get more creative with your communication campaigns, how to get your senior leader on board with your ideas, and so much more.

Samara knows her stuff and she is a true storyteller at heart. She shares so many wonderful stories and practical examples in our conversation - I know you’re going to love them. Get ready to be energised by the power of great communication. I hope that this episode inspires you to think creatively about what’s possible for your communication program.
Resources mentioned:

Sapiens - A Brief History of Humankind - Yuval Noah Harari

Yuval Noah Harari & Russell Brand podcast - Under The Skin #49

Thinking Fast and Slow by Daniel Kahneman

Mindspace framework by the UK Cabinet Office

Jarli hitches a ride to the International Space Station

House of Kitch blog: Behaviour Change: The Storytelling Approach

Connect with Samara Kitchener:

LinkedIn: https://au.linkedin.com/in/samarakitchener

Website: https://www.houseofkitch.com.au/

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Research Can Make Your Change Communication Strategy Better with Sarah Illy Sep 22, 2022

How much research do you do when you’re putting together the communication strategy for your change program? If you’re like most change managers I know, the answer is probably - not all that much.

Even if you have a communication strategy, how do you know if it’s effective or impactful? Knowing how your key messages land, your events are received or if your support materials are hitting the mark is essential.

Ensuring an effective communication strategy all comes down to whether smart research and analysis underpin our efforts. That’s what I’m talking about with our guest on the show today. Sarah Illy is the Founder and Director of communications and marketing consultancy SAIL Communications. Sarah has over 20 years experience devising and implementing engagement projects, strategic communication plans and marketing campaigns. With a background in research and data analytics, Sarah has a passion for research-led strategy. Her speciality is unearthing insights and embedding an audience-centric approach into the development of marketing and communication strategies.

We had a fascinating conversation and I’m so excited for you to listen in.

You’ll hear about when research is most useful and when we can get away with not doing it and why research and listening need to be at the heart of your communications strategy. Sarah shares her three-step approach to research, which makes the whole process clear and accessible. You’ll also hear practical tips for measuring and reporting on the effectiveness of your communication efforts.

If you think research is intimidating or something you just don’t have time for, this conversation will help change your mind!
Connect with Sarah Illy:

LinkedIn: https://au.linkedin.com/in/sarah-illy-0171

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Expert BTS Tips To Help You Better Communicate Organisational Change with Mel Loy Sep 15, 2022

We can’t deliver successful change or embed new ways of working without compelling, smart communication. But so many change managers and change leaders aren’t professional communications experts.

That’s why I’m excited to welcome Mel Loy onto the podcast today. Mel is a communication professional, who heads up a whole team of communication professionals at Hey Mel! Comms and Training, with a wealth of experience across technology, people, and organisational change projects. Mel’s passion is building communication capability in others, through training and coaching and developing plans and tools fit for purpose. Mel is a gold mine of knowledge.

In our conversation, Mel shares why communication is important in change management (particularly in transformational change), the differences between change communications and corporate communications, as well as the overall strategic principles of a comms plan.

We also explore how to support leaders and senior executives with change communications (including difficult stakeholders) and Mel shares her top tips for creating compelling writing and messaging, including a key formula from Stanford University.

This episode is brimming with practical tips. I know you’ll gain a huge amount of knowledge and tactical takeaways for your change management programs.
Connect with Mel Loy:

Website: https://www.heymelcomms.training/

LinkedIn: https://au.linkedin.com/in/melanieloy

Instagram: https://www.instagram.com/heymel.comms/

Tiktok: https://www.tiktok.com/@thatfitcommswoman

Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

5 Big Lessons For Change Leaders From 50 Podcast Episodes Sep 08, 2022

Amazingly, last week’s episode was the 50th episode of The New Way podcast. This podcast gives me the opportunity to connect with thought leaders and to create space to think about new ideas, what’s working now and the biggest opportunities in change management.

This is the perfect time to reflect on the biggest lessons I have learnt from the past 50 episodes. I share the five biggest lessons for change leaders.

Change is such a rich and exciting world at the moment - there is so much innovation and creativity. These lessons showcase the smart, switched-on people leading the way in this space and will be a huge help whether you’re leading change, or supporting a leader of change.

Previous episodes mentioned:

#1:
Ep 41: Justin Balaski
Ep 34: Krishan Jogia

#2:
Ep 48: Steph Clarke
Ep 49: Leanne Hughes

#3:
Ep 47: Mel Kettle

#4:
Ep 44: Colin Beattie
Ep 45: Melanie Gibbons
Ep 7: Solo episode

#5:
Ep 46 - Prof Karl Treacher
Ep 43 - Dr Kristy Goodwin

Connect with me:

Website: https://www.everchange.com.au/
LinkedIn: https://www.linkedin.com/in/drkatebyrne

How Business Intelligence Can Help Change Managers Deliver Organisational Transformation with Krishan Jogia Sep 01, 2022

What data do you use when shaping a change management strategy? Are your recommendations and decisions grounded in evidence?

Today’s episode is all about ways to think about and get your hands on the insights you need to develop tailored, robust change management strategies.

We explore these ideas with Krishan Jogia, founder and Managing Director at Evolve and Amplify - a strategic business design consultancy. This isn’t Krishan’s first time on the podcast and I really hope it won’t be the last. In this episode we discuss:

How plugging into business intelligence can help change managers deliver more successful organisational change
Why business intelligence (BI) is worth considering
The difference between business intelligence and businesses insights and how they fit together
Exactly what classifies as data
How business insights can help us shape user experience
How to translate data into actionable insights
Are BI dashboards helpful for what you’re trying to do?

This conversation raises some really interesting insights around how we can transform data into actionable insights. And importantly, what the best data is for embedding enduring and lasting change. This was such a thought provoking conversation for me and I know it will be for you too.

LINKS:

Data pyramid / data continuum

Tools mentioned: Tableau and QlikView

Previous episode mentioned:

Aligning Change Management and Business Architecture with Krishan Jogia

Connect with Krishan Jogia:

LinkedIn:https://au.linkedin.com/in/krishanjogia
LinkedIn Company:https://www.linkedin.com/company/evolveandamplify/
Website:https://evolveandamplify.com/
Email:hello@evolveandamplify.com

Connect with me:

Website:https://www.everchange.com.au/
LinkedIn:https://www.linkedin.com/in/drkatebyrne

Why You Need To Create Amazing Experiences For Your Change Program Stakeholders with Leanne Hughes Aug 25, 2022

Does your change program include running workshops, webinars, listening tours, panel discussions, steering committees, training sessions or meetings?

If it does, you’ve got to make sure you’re thinking about how to make these experiences as engaging as possible for your stakeholders. Taking your experiences to the next level is exactly what I’m diving into with my guest today.

Leanne Hughes is an entrepreneur and high performance business consultant. She combines her experience in marketing and her education with group dynamics and psychology to help leaders create engaging everyday experiences that are so contagious they scale across teams, function and regions.

Leanne is the 2021 winner of the Asia Pacific Learning Impact Awards for Learning Professional of the Year. Huge! She’s also the host of two podcasts - First Time Facilitator and Leanne Hughes' Work and Live Large.

In today’s conversation we cover:

Leanne’s approach to inspiring change
If you should be aiming for buy in or pre-orders
How to create more engagement in your events and experiences
Whether online or virtual channels limit opportunities to deliver great experiences, and how to address those limitations
Exactly what to keep in mind when designing and planning experiences

Leanne has incredible energy - she really knows her stuff and she shares so much gold with us in this episode. Get ready to take your events and experiences to the next level.
LINKS:

Jonah Berger books - Contagious / Invisible Influence

Connect with Leanne Hughes:

Podcast Work and Live Large:https://podcast.leannehughes.com/

Podcast First Time Facilitator:https://www.firsttimefacilitator.com/

LinkedIn:https://www.linkedin.com/in/leannehughes/

Instagram:https://www.instagram.com/leannehughes/

Website:https://www.leannehughes.com/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

How To Create A Smart Learning And Development Strategy For Your Change Program with Steph Clarke Aug 18, 2022

How much real thought did you put into the training plan for your last change initiative? So much has changed in this space over the last few years and traditional approaches to training and learning just aren’t that relevant anymore.

So - when it comes to learning at work - what’s working now?

Steph Clarke, a learning and development professional, designer, workshop facilitator - takes a deep dive into this topic with us. Through her consultancy YesAnd, Steph helps businesses reimagine their approach to learning and development; helping clients develop, design and facilitate professional learning that’s designed for actual humans.

This is such a great conversation - we talk exactly about how and why things are changing in the learning space, the biggest trends at the moment and what is working now. And - vitally - what you have to consider when you’re designing your next learning or training strategy.

Steph shares some really helpful insights into why having a blended learning approach is important, including some excellent examples that are so helpful when navigating a change program. She also shares insight into why she thinks getting back together in person is so important and ways that learning experiences can be elevated and amplified.

This episode is brimming with practical tips and really helpful insights on how we can modernise learning and development for the post-COVID era. I know you’re going to get a lot out of it!

LINKS:

The People Spot app by Colin Beattie

Rethinking trust at work with Rachel Botsman

Connect with Steph Clarke:

Podcast:https://www.stephsbusinessbookshelf.com/

LinkedIn:https://www.linkedin.com/in/steph-clarke/

Instagram:https://www.instagram.com/stephsbizbookshelf/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

How Being A Fully Connected Leader Can Help Deliver Your Transformation Program with Mel Kettle Aug 11, 2022

How connected do your team and stakeholders feel to you and your change initiative?

As the change leader, do you focus on creating connection with your team and impacted stakeholders?

Why is creating ‘connection’ even something we need to intentionally consider?

Today on The New Way Podcast we’re talking about how being a fully connected leader can help deliver your transformation program.

My guest is Mel Kettle. Mel is an expert on fully connected leadership and communication. She works with leaders, teams and organisations that want to achieve real connection and sustained engagement.

Mel is a speaker, podcast host and author, and her latest book ‘Fully Connected’ has just come out. And, as you’re about to hear, Mel has a lot of cool insights to share about this idea of ‘connection’ and why it’s especially important for change leaders.

You’ll discover:

Why thanking your team is more important than you think
What it means to be ‘connect-able’
The top traits of connected leaders
Whether or not it’s easier to create genuine connection in hybrid teams

Mel also shares some really practical examples of unique ways leaders can create connection in their teams that made me laugh.

This was such a fun and fascinating conversation. Take a listen now!

LINKS:

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

How Organisational Culture Can Make Or Break Your Change Program with Prof Karl Treacher Aug 04, 2022

What is the employee engagement level like in your organisation?

Have you ever thought about the relationship between your organisational culture and employee engagement and how that impacts the success of your transformational programs or change initiatives?

My guest today is Professor Karl Treacher, Group CEO of the Brand Institute and The Culture Institute of Australia. He has more than 20 years of experience delivering strategic advice to tier 1 brands, boards, and business leaders.

The Culture Institute of Australia is an insights, education and consulting firm that helps organisations measure, understand, and shape culture in our post covid digital age. There, Karl and his team help prepare individuals to effectively manage and lead teams in this digital era and help support organisations to have positive, productive workplaces that attract talent and drive productivity.

What is the impact of remote work on organisational culture?
Do employees need to be friends to improve organisational performance?
Where should the responsibility of culture sit in your organisation?
How is culture different from employee engagement?
What are the leaders who are getting it right focusing on?

We dive into all of this and more in this jam packed conversation. Get your pen and paper ready because this is an episode you do not want to miss!
LINKS:

Book Mentioned:The Kindness Revolution by High Mackay
Download the Australian Workplace Culture Guidelines here

Connect with Professor Karl Treacher

Website:https://cultureinstitute.com.au/
LinkedIn:https://www.linkedin.com/in/treacher/
Podcast:Shape Shifter

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

How To Create A Powerful Communication Strategy For Your Change Program with Melanie Gibbons Jul 28, 2022

What do you think the most underrated skill set for change managers is? I say it’s professional communications skills.

Most change managers are not communications professionals, but that doesn’t mean they can’t take advantage of the huge opportunities that smart, considered communications can make to the success of transformational change programs.

My guest today is Melanie Gibbons - a passionate communications professional who believes quality comms can provide immeasurable value to any organisation.

Melanie Gibbons is the founder of Elm Communications, a consultancy that focuses on strategic communication services across government, NFP and the private sector. Mel is also President of the International Association of Business Communicators in Canberra.

Mel shares why we should be putting thought and effort into the way we communicate, what to include in your communications strategy, whether you need a communications strategy, when to engage the corporate communications team and how to best work with them.

We learn how to take your communications from building awareness to helping build behavioural change, vital for change managers.

Mel also guides us through how to communicate when the change you’re delivering isn’t good news.

This conversation with Mel is extremely valuable and you’ll gain so many practical tips for your communications tool kit in this episode.

LINKS:
Free guide: How to communicate change during difficult times
Connect with Melanie Gibbons:
Website: https://elmcommunications.com.au/
LinkedIn: https://www.linkedin.com/company/elmcommunications/
Connect with me:
Website: https://www.everchange.com.au/
LinkedIn: https://www.linkedin.com/in/drkatebyrne

How To Support Your People Through Organisational Change With Coaching with Colin Beattie Jul 21, 2022

How do you support your employees through the organisational change or transformation program?
I’m not just talking about during the big events but in the quiet everyday moments when they’re trying to navigate new ways of working.
To help us dive into this important change topic today, I have Colin Beattie joining me for a conversation about using coaching to support your people every day. Colin is an executive team and leadership coach who has worked with some of Australia’s highest profile organisations over the past 20 years. He is one of the founders of an HR tech company that recently released an app called ‘The People Spot’ that provides preventative, practical and actionable advice for problems in the workplace and helps prevent people issues from escalating by supporting cultures to be more humanistic.
In this episode, we’re covering what exactly is coaching in organisations, how coaching can help people through change, coaching at scale and Colin provides his insight into the difference between moments and events.
Coaching is a tool, not a role. It’s a choice we can make when you can see the employees have the potential to work through the change program. We can use coaching as a way to help our team move through barriers, such as anxiety and concern, to begin working in new ways.
Colin explores how his app ‘The People Spot’ can help people at all levels of an organisation and provides a coach conveniently in your pocket. He is passionate about unlocking a team’s potential by creating space for them and I’m so grateful to have him on the show today to share his 20+ years of experience and expertise with you.
LINKS:
Resources mentioned:

Book: The Inner Game of Tennis, The Ultimate Guide to the Mental Side of Peak Performance by W. Timothy Gallwey
Connect with Colin Beattie:

Website: https://www.thepeoplespot.com/

Instagram: https://www.instagram.com/the.peoplespot/

LinkedIn: https://www.linkedin.com/company/thepeoplespot/ and https://www.linkedin.com/in/colinjbeattie/
Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Digital Guardrails: Why The Success Of Your Change Program Could Depend On Them with Dr Kristy Goodwin Jul 14, 2022

Are you feeling burnt out from how often you’re online?
So many change and transformation programs are digitally enabled causing our reliance on technology to be greater than ever before.
My guest this week is Dr Kristy Goodwin. Kristy is a speaker, author and media commentator who is fascinated by how our digital culture is compromising our wellbeing and is detrimental to optimal and sustainable organisational performance and learning.
In this episode, we’re exploring how your change program and team’s performance and success are reliant on clear and established digital guardrails.
We’re covering the digital habits that are keeping you stressed and burnt out, digital wellbeing, how leaders can better align with new ways of working in a hybrid world, why you need to set up digital guardrails (and what those are), and practical tips to switch off at the end of the day completely guilt-free.
Kristy kicks everything off by sharing why phone bans or digital detoxes are unrealistic and just don’t work to increase your digital wellbeing. Her strategies incorporate setting up digital guardrails that work with your own unique biological blueprint so you can increase your physical health, mental wellbeing and productive performance.
You’ll find so much valuable insight in today’s conversation. Kristy is an expert and her wealth of information on digital wellness, sleep chronotypes, productivity and better organisational communication and practices will help your change program succeed while also supporting a healthy and focused team.
LINKS:
Connect with Dr Kristy Goodwin:
Check out Dr Kristy Goodwin’s blog on Why your hybrid team needs digital guardrails
Website: https://drkristygoodwin.com/

Instagram: https://www.instagram.com/drkristy/

LinkedIn: https://www.linkedin.com/in/dr-kristy-goodwin/
Connect with me:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne

Use This Proven Approach To Become A Great Public Speaker with Dr Kate Cashman Jul 07, 2022

Does the idea of speaking in public make your heart start to race?
You’re absolutely not alone. A fear of public speaking is one of the most common fears and comes from our concern over what people think of us and how we are seen.
Visible executive sponsorship is integral to the success of any change program. You need to be visible, whether it’s through speaking at town halls, team meetings, on video, on stage, at conferences, briefing ministers and executive boards, or even the media - you have to step up there.
My guest today is Dr Kate Cashman. Kate is a multiaward-winning and internationally certified public speaking and leadership coach, consultant, educator and keynote speaker. She helps leaders transform their relationship with public speaking and is here today to share her expertise with you.
In this episode, Kate generously provides us with her proven approach to becoming a great public speaker. It’s important to remember that your nerves don’t mean you’re terrible or don’t deserve to be there - they just mean that what you’re doing is important and you truly care about your message.
We’re covering why public speaking is scary, the key concept that will help you improve your public speaking, the biggest myths and stories about being a good speaker, how to deliver a great message that resonates, and how to handle your nerves.
This conversation is absolutely jam-packed full of useful and practical information to help you step up onto the stage, in front of a camera or up in front of a meeting. I know I’ll be incorporating all of Kate’s tips into my own toolkit and I’m very confident that you’ll be doing the same.
LINKS:
Previous episode mentioned:

Connect with Dr Kate Cashman:

Website: https://www.katecashman.com/

Instagram: https://www.instagram.com/_katecashman.com_/

LinkedIn: https://au.linkedin.com/in/katecashmancoaching
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne

Why You Need To Take A More Agile Approach To Change Management with Justin Balaski Jun 30, 2022

What actually makes a difference to the success of your change initiative?
And what is just a big waste of time?
My guest this week is Justin Balaski. Justin is the founder and principle consultant of IdeaLeap and is an award-winning change management professional who helps corporations and government agencies maximize benefits from change initiatives and develop organizational change agility. Justin takes a people-centric approach to lean change management that is focused on co-creation and experimentation.
In this episode, we explore why you need to take a more agile approach to change management. An agile approach is a deeper method of learning and experimentation. There is a smaller amount of planning that is conducted more often instead of doing a big heavy plan in the beginning and not revising it as the change is taking effect.
Justin takes us through the opportunities that arise from taking a fresh, more modern approach to change management. We talk about what agile and lean change management is all about and what actually moves the needle forward on your change projects.
Justin then takes us through the practices, lightweight tools, mindset and team rituals that you can use to bring a leaner approach to change management every day. He encourages all change agents to step out of their comfort zone and try experimenting with something new. You will start finding excellent results by using a more agile approach to change management without all of the heavy planning.
I could’ve chatted with Justin all day! He’s an absolute wealth of information and practical ideas that you can start implementing in your change strategy right now to effectively engage your team and deliver change success.

LINKS:
Resources mentioned:

IdeaLeap: https://idealeap.com/downloads
Connect with Justin Balaski:

Website: https://idealeap.com/
LinkedIn: https://ca.linkedin.com/in/justinbalaski
Connect with me:

Website:https://www.everchange.com.au/
LinkedIn:https://www.linkedin.com/in/drkatebyrne

How To Use Boring Data To Tell Compelling Stories That Resonate with Kate Norris Jun 23, 2022

Do you have a load of data you need to turn into a compelling story?
But all the facts and figures just look very boring and unappealing. Your audience is already checking out and thinking of the weekend…
Regardless of the type of change program you’re initiating, you will be handling tremendous amounts of data so you’ll have to learn how to share it in the most impactful and engaging way to deliver successful change.
My guest this week is Kate Norris. Kate is a presentation coach, speaker, former data analyst, cofounder of Presentation Boss, and has a passion for presenting technical information. Kate’s specialty is turning dry information, including numbers, into energetic and engaging presentations.
At Presentation Boss, Kate and her team help you to identify your key message, tell stories with your data and design awesome visuals to share insights and value with your stakeholders.
In this episode, Kate and I explore how to use boring data to tell compelling stories that resonate with your audience.
We’ll dive into the mechanics of data storytelling, practical ways to humanize data and share actionable insights, and the best ways to visualize data. We explore everything from dashboards to how to prepare for your next briefing so you won’t want to miss a second!
If you’re leading change in a complex data rich environment - this episode is for you. You’ll find so much value in Kate’s expertise that you can apply to your own change program today.
LINKS:
Connect with Kate Norris:

Website: https://presentationboss.com.au/
LinkedIn: https://www.linkedin.com/in/data-storytelling/
Connect with me:

Website: https://www.everchange.com.au/
LinkedIn: https://www.linkedin.com/in/drkatebyrne

Why Psychological Safety Matters For Change Success with Tanya Heaney-Voogt Jun 16, 2022

How does the mental health of your organisation impact the success of your change initiative?
The way we do change has a huge impact on the health of our organisation - for better or worse.
My guest this week is Tanya Heaney-Voogt. Tanya is an author, executive coach, consultant and facilitator. Tanya specialises in helping organisations build mentally healthy workplaces through individual, team and organisational culture change.
In this episode, Tanya discusses why psychological safety matters for change success and how it impacts workplace culture. We explore what a mentally health workplace looks and feels like, the concept of psychological safety in the workplace, the importance of learner safety and the important resources all change leaders should know.
Remember, mentally healthy workplaces don’t come at the expense of productivity, in fact, it enables it.
Tanya shares recommendations on how to impactfully engage middle managers in the change program and the powerful tactic change leaders can use to generate quick wins if they want to transform their organisation to a more mentally healthy one.
I’m very grateful to have Tanya on the show today to share her expertise, knowledge and experience with you. Her tips and concepts will be useful in all of your change programs, especially when promoting psychological safety and a positive workplace culture and environment.
LINKS:
Resources mentioned:

Book: The 4 Stages of Psychological Safety, Defining the Path to Inclusion and Innovation by Timothy R. Clark

Prosci: Prosci Methodology

ADKAR: The Prosci ADKAR® Model | Prosci
Connect with Tanya Heaney-Voogt:

Website: https://tanyaheaneyvoogt.com/

LinkedIn: https://www.linkedin.com/in/tanyaheaneyvoogt/

Instagram: https://www.instagram.com/tanyaheaneyvoogt/

Book: Transforming Norm Book - Tanya Heaney-Voogt
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How To Build Trust When Leading Change with Melanie Marshall Jun 09, 2022

People won’t follow you if they don’t trust you.
Trust has an enormous impact on organisations and our effectiveness as change leaders.
My guest this week is the spectacular Melanie Marshall. Melanie is an author, speaker and coach who specialises in helping organisations build high performing cultures and trust transformations. Melanie has extensive public sector experience in complex, large-scale organisations, and private industry experience.
In this episode, Melanie is here to talk about how to build trust when leading change. She defines trust in organisations as a personal decision that you make for something you haven’t experienced yet, it’s contextual and is based on your previous experiences alongside your current situation.
A Harvard Business Review article found high trust organisations reported 50% higher productivity and more than 100% higher energy at work from employees. When you understand the impact of trust in the organisational context, it’s definitely tangible and has dollar figures attached.
Melanie takes us through the signs of an organisation with and without trust, recovering from a toxic workplace, the 3 Cs of trust (connection, clarity and commitment), the different types of transformations and her Heart and Soul Model with 9 core competencies (honesty, empathy, accountability, reliability, trust in yourself and others, sincerity, openness, understanding and a lasting focus).
You’ll find so much value in our conversation today, especially Melanie’s trust questions. Head over to her website and check out her book to find out how to build trust in both the organisation and your change strategy.
LINKS:
Connect with Melanie Marshall:

Website: https://melaniemarshall.com.au/

LinkedIn: https://www.linkedin.com/in/melaniemarshallaustralia/

Book: Trust: The foundation for Healthy Organisations and Teams
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Engaging Your People with Connective Communication with Sharon Pakir Jun 02, 2022

Is the way you’re communicating with your most important stakeholders actually working?
The way you personally communicate can make or break the success of the whole change program.
My guest today is the remarkable Sharon Pakir. Sharon is a leadership coach and mentor who helps leaders become more powerful through her online workshops and corporate leadership programs. Sharon recently came and hosted a masterclass on connective communication for my team at Ever and I wanted to have her on the show to share her expertise with you.
In this episode, Sharon is here to help us explore how to engage your people through connective communication. To put it simply, connective communication is communication that makes people feel so good that they do good - but Sharon will break it down for you so you walk away with a firm grasp of how to apply it with your team.
You’ll learn about Sharon’s 4Cs (Clear, Concise, Catalyzing, and Compelling) in connective communication, the goal of your communication, positive language and how to use it in your role.
Sharon reminds us that, as change leaders, our connective communication is not about making ourselves look good, it’s about making everyone else around us feel good. You’ll find so much value in our conversation today and I know you’ll want to start using Sharon’s framework with your change team today.
LINKS:
Connect with Sharon Pakir:

Website: https://www.sharonpakir.com/

LinkedIn: https://www.linkedin.com/in/sharonpakir

Instagram: https://www.instagram.com/theinvincible.co/

Podcast: Invincible by Sharon Pakir
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Mastering Calm Communication with Lucy Beytagh May 26, 2022

I’m excited to share my conversation today with Lucy Beytagh about mastering calm communication.

Do you know how to communicate in a clear and compelling way when the pressure’s on?

Change doesn’t always go according to plan and many leaders struggle to know how to communicate their transformation agenda effectively. But it’s a game changer when they get it right!

Lucy Beytagh is the Founder and Managing Director of The LKB Agency, which specilises in corporate communications, engagement, and events management. We’re talking today about her Calm Communication method and why storytelling is such an important part of effective communication.

If your change program has a lot of data heavy content that stakeholders might find difficult to wrap their heads around, this episode will give you plenty of practical tips you can add to your toolkit. Lucy shares some specific ways to use storytelling to build trust and communicate effectively during complex or technical transformations.

As Lucy shares her CALM communication formula, we discuss the importance of being strategic, the role of non-verbal communication, and why listening is the most fundamental communication skill. Lucy shares her top tips for better listening including curiosity, active listening, and staying quiet for longer than what feels comfortable.

Lucy recommends that all leaders should have a great story in their back pocket ready to go. By owning your personal story and humanising the change agenda, you as the change leader build trust and a deeper connection to your team, making it easier for them to buy in to the change.
LINKS:
Connect with Lucy:

Website:https://www.thelkbagency.com.au/

LinkedIn:https://www.linkedin.com/in/lucybeytagh/

Instagram:https://www.instagram.com/lucy_thelkb_agency/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Values-Led Leadership with Ami Summers May 19, 2022

Are your organisational values embedded within your agency?
Do you actually remember what they are?
Often they're written on a poster in the hallway and mentioned in induction but otherwise not very prevalent.
But organisational values and taking a values-led approach to change leadership can help you effectively deliver and immerse your transformational program.
My guest today is Ami Summers. Ami is a leadership development consultant, engagement specialist, an accredited coach and director of Craft Coaching and Development. Craft Coaching and Development is passionate about finding new methods to elevate your life and your business in a way that aligns with your values. They use proven frameworks, evidence-based strategies and tools to help you define the meaningful outcomes you’re trying to achieve.
In this episode, we’re exploring values-led leadership and how leaders can demonstrate their commitment to organisational values and help embed cultural change. Ami shares how organisational values help both individuals and teams to understand what behaviours will be encouraged and brings people together by instilling principles.
We discuss practical ways leaders can demonstrate their commitment to organisational values and cement them into the behaviour of their team.
Ami describes organisational values as a guiding light, like a compass, showing you your path. This episode is invaluable for change leaders to incorporate into their transformational programs to enact effective change.
LINKS:
Resources mentioned:

Book: Leading with Values by Neil Malhotra and Ken Shotts
Steve Jobs Speech: Steve Jobs last speech before death

Connect with Ami:

Website: https://craftcoachinganddevelopment.com/

LinkedIn: https://www.linkedin.com/in/amisummers/

Instagram: https://www.instagram.com/craftcoachinganddevelopment/

Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Aligning Change Management and Business Architecture with Krishan Jogia May 12, 2022

How can business architecture help change leaders deliver more successful transformation programs?
Today, my guest is Krishan Jogia founder and Managing Director of Evolve&Amplify, a business architecture consultancy. Krishan specialises in the areas of business strategy, architecture, portfolio management and design thinking. Krishan is passionate about helping executives to define their business vision and break it down into strategies and target operating models.
In this episode, we’re discussing how to align change management and business architecture. Krishan explains what is involved in business architecture, how it overlaps and aligns with change management, and examines the touch and pain points to analyse the service that is delivered.
Krishan delves into the importance of examining the stakeholder's experience, mapping customer journeys, the benefits of working in multidisciplinary teams, and the current trends in business architecture.
This conversation will be of great value to anyone who wants to find out more about how business architecture can work together with your change management strategy to deliver the best transformational results for your organisation.
LINKS:
Connect with Krishan:

Website: https://evolveandamplify.com/

LinkedIn Evolve&Amplify: https://www.linkedin.com/company/evolveandamplify/

LinkedIn Krishan Jogia: https://www.linkedin.com/in/krishanjogia/
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Think Like A Media Company with David Pembroke May 05, 2022

Your engagement communications can make or break your change program. It can no longer be thought of as the last point in the planning and needs to be prioritised to ensure everyone involved has a thorough understanding of what’s coming - you need to think like a media company.
My guest today is David Pembroke, who established the government communications agency ‘contentgroup’ in 1997 and is well known for his government and public sector communication expertise. David is dedicated to improving the effectiveness of government through building public sector communication and engagement capability.
Contentgroup’s mission is to help government strengthen communities and improve the well-being of citizens through effective communication and engagement.
In this episode, David explains his theories about the digital transformation of communications, the changing value placed on communications areas within government and NGOs, and how the key to effective communication is to think like a media company.
David explores the trends he’s seeing in government communications, what’s working now and how we need to think strategically through a media lens to react and distribute information quickly within the current context.
David is an absolute wealth of information and expertise. I know you’ll find tremendous value in this episode for your change program from his vast experience and knowledge.

LINKS
Resources mentioned:

GovComms Institute - contentgroup

OECD Report on Public Communication: The Global Context and the Way Forward | en | OECD
Connect with David:

Website:https://contentgroup.com.au/

LinkedIn: https://www.linkedin.com/company/contentgroup/
Connect with me:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How to prep your change initiative to take time off at end of year Dec 03, 2021

This is the last episode of The New Way for 2021! Can you believe it?
As change leaders, we need to schedule meaningful rest and relaxation. Exhaustion and burn out are very common for change managers so we need to ensure we have adequate time off to rejuvenate and prepare for the next season. But how can you prepare your change initiative for your absence?
In today’s episode, I’m sharing with you the four steps I follow to prepare for time off at the end of the year. These steps will allow you to have peace of mind when you’re away and stay present with your family and friends.
If you put in the effort by following these steps now, your stakeholders and team will be very grateful for your commitment to the change program and your relationships will strengthen.
I hope you have a wonderful break during this fantastic time of year. I’ll see you in 2022!

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Why your change leadership style matters if you want to have more impact Nov 19, 2021

Directing an organisational change team can be a very difficult and challenging time. There are thousands of decisions to make and effective communication and guidance are absolutely essential. Learning your change leadership style and how it impacts your change team, stakeholders, and strategies are vital to the success of your program.

In this episode, I’ll discuss the importance of understanding and embracing your unique change leadership style. There are four different styles I’ll run you through, including the sponsor, the collaborator, the role model, and the visionary. I’ll explain each different approach and the techniques you can utilize to achieve success for your change team.

I’ve created a very useful diagnostic tool to discover your change leadership style. Click here to take the quiz now. It will provide you with handy tips and points to watch out for when leading your own change team. The leadership style you align with will identify your preferred communication style, your approach to work, your core relevant competencies and strengths, and your most powerful role as a change leader.

Remember that one leadership style isn’t better than the others. You can use this self-reflection tool as a very practical and insightful method to dive deeper into your psyche to help you drive transformation, lead your team and stakeholders, and achieve your goals.

LINKS

Articles referenced:

Change Management vs. Change Leadership -- What's the Difference? By John Kotter
Leadership That Gets Results By Daniel Goleman

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How I decide what to work on next (prioritisation for change managers) Oct 29, 2021

This episode is the last one in my productivity series for change leaders. Over the last month, I’ve been sharing the exact strategies and techniques I use to get everything done. My goal for each of these topics is to help you become more intentional with your work and time.

In this episode, I will be talking about how to prioritise your day and decipher the tasks that require your immediate attention. I know that it can feel overwhelming and confusing staring at everything on your to-do list, so I wanted to give you a very effective tool in your toolkit to help you build clarity.

I’ll share with you the method I use to be productive and effective throughout my change programs - ABCDE. I know we’re not perfect and you’ll have people interrupting you frequently, but I know from experience that whenever I use this method I can get far more work done than when I don’t have a plan.

I encourage you to implement this tool along with the 5D framework, time blocking, and setting aside time for thinking to become efficient and work with intention. I’m sharing these tools with you, not so you work harder or longer hours, but so you get far more done in less time.

Enjoy!

LINKS

Listen to my previous podcasts in this series:

Book mentioned: Eat That Frog! By Brian Tracy

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Leading org change is about thinking (and how to make time for it) Oct 22, 2021

As change managers we’re incredibly busy every day handling a whole host of tasks, problems, meetings and emails. Not to mention driving our organisational change through considered decision making.

But have you ever made time to think? I mean setting time aside out of your day to actually reflect on everything without any distractions. I’ve found having thinking time has enabled me to provide creative solutions and to help change managers make important decisions that affect thousands.

In this episode, I’ll talk about how making time for critical thinking everyday will make an enormous difference and benefit your change strategy immensely.

I’ll give you five very handy tips to implement to ensure you’re effectively making use of your thinking time to achieve your end goal. I’ll share with you really practical questions you can use to spark your brain and help you critically reflect.

I’m so excited for you to start using these in your business every day and I can not stress enough how utilizing critical thinking sessions will change the way you solve complex challenges.

LINKS

Listen to my previous podcast: Not getting shit done? Productive change managers master this daily method

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Not getting shit done? Productive change managers master this daily method Oct 08, 2021

Are you running from task to task, in and out of meetings, feel overworked and exhausted at the end of your day, but still haven’t gotten anything done?
As change makers, we’re dealing with more responsibility and the time crunch is stronger than ever. Not surprisingly, there are increasing numbers of burn outs as we work ourselves into the ground trying to be everywhere and accomplish everything.
That’s why I find it so important to share what’s working for me so you can implement it into your day.
I have filled this episode to the brim with practical and useful information you can start to use to become more productive and feel in control of your to do list.
I’ll introduce you to the concept of ‘time blocking’, explain how to use this method daily in your schedule, list the three fundamental steps involved, describe the two key principles that underpin the method, and give you my own top 4 tips to accomplish more everyday.
I know there are unique challenges for leaders driving organisational change and we need to be prepared for them when planning our working week.
Remember, how you run your day is how you’ll run your change program. So make it intentional and successful!
LINKS
Listen to my previous podcast: 5D Hack for busy change makers you’ll wish you’d known sooner
Book mentioned: Deep Work by Cal Newport
Website:https://www.everchange.com.au/
LinkedIn:https://www.linkedin.com/in/drkatebyrne/

The 5D Hack For Busy Change Managers You'll Wish You'd Known Sooner Oct 01, 2021

Have you felt absolutely overwhelmed with the size of your to do list and don’t know where to begin in your change program?

I know first hand the tremendous amount on the plate of busy change managers and how the list can feel like it’s never ending. But don’t worry - I am here to help with the 5Ds!

The 5Ds are a framework that you can adopt as a structured approach to categorizing, prioritizing and progressing all of your tasks in only 30 minutes. They will bring you the clarity to know what you must do now, what you can delegate, what you can defer, what you can diminish, and what you can get rid of.

I encourage you to use this approach in all aspects of your work life. You’ll get better at this exercise through practice and over time. Your skills at creative problem solving and setting boundaries will improve and you’ll become very efficient at tackling your tasks each week.

Share this episode with your colleagues to help them get to work on their to-do list and they will forever be thanking you for it.

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

4 Essential Ingredients To Rock Your Organisational Change Success Sep 17, 2021

I know it’s really difficult to condense all of the elements of a really successful change program into tools in an essential toolkit, but I have made it my mission to bring it all together for you today.

In this episode, we are going to look at the four essential ingredients that you must have if you are serious about organisational change success. These ingredients are a very specific and practical guide to really nailing your change program and ensuring that everyone in your change team can work collaboratively, effectively and efficiently.

We all know that the unforeseen will always happen within any change journey. By incorporating these four ingredients you are giving your team the tools in their toolkit to make decisions on the fly with the cooperation and support of leadership. Don’t waste any time with office politics!

I know that this isn’t by any means an exclusive list. However, through my extensive experience in the trenches (more years then I care to say!), I have learnt that without these ingredients you just won’t get anywhere.

When you rock these four ingredients together, the success of your change program becomes inevitable.
LINKS

Have a listen to my previous Podcasts: Do you really need a change management strategy?

Four ways the change team should be supporting you

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How to get stakeholders taking action for org change success Sep 10, 2021

Something I see quite often is where the change team is highly motivated to work toward their change initiative but there’s no real momentum for the transformation in the rest of the organisation. To make successful, long-lasting change, you simply must get your stakeholders on board and here’s how you do it.

In this episode, I share 3 super practical tactics that you can start implementing immediately to help bridge the gap between busy work and actually seeing results within your organisation.

These tips are specifically geared towards helping you make it easy for your stakeholders to participate in your change program.

I talk about being clear over clever, why clarity and simplicity in your messaging are vital and the importance of taking the time to make people feel cared about. You’ll also hear about influencer marketing and how working strategically with your organisation’s influencers will help you amplify your key messages to gain real momentum from the ground up.

These game changing tactics will be relevant to you, regardless of the nature of your transformation. Use these strategies and get ready to see a whole lot more traction and support for the change across your entire business.

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Collective or top down: Who sets the org transformation vision? Sep 03, 2021

There are two schools of thought when considering who should set the transformation vision. Should they be set by the leadership team (top down) or should they be set collectively?

In this episode, I am so excited to share my opinion and why I feel so strongly about this issue.

You may disagree, but I believe that it is more beneficial for the transformation vision to be a top down approach. To be set by the senior leader and then delivered to their leadership team.

Leadership is so important to the culture of their organisation. Good leadership is the most effective method to deliver their change story and get everybody excited about it.

I have seen many good and bad leadership teams in organisations. The leader can make people feel supported, respected, or conversely, they can fuel burn out, terror, blame, dehumanise people and leave team mates feeling valueless - even unintentionally.

I can’t wait to share my step by step approach to ensuring you lead your team effectively by developing and delivering a successful transformation vision.

I would love to hear your thoughts on this issue. Do you think I’m right in believing that transformation visions should be top down? Or do you think there is another way to do it?
LINKS

Resources mentioned:

Past podcast episodes that are so helpful on this topic:
Grab my easy 2-step approach to defining good organisational culture - The New Way | Podcast on Spotify
New change leaders: Level up with 3 mindset shifts that matter - The New Way | Podcast on Spotify
Transformation success factors no one talks about - The New Way | Podcast on Spotify

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

How to get people excited about digital transformation (Hint: stop sounding technical!) Aug 27, 2021

I know it can be so challenging to get your employees and stakeholders pumped for your digital transformation. People have a tendency to tune out if the messaging doesn’t seem relatable, they don’t understand it or it contains too much jargon.

You can get your employees on board and thrilled for the transformation by bringing the messaging down to earth to ensure it lands with everybody. Put your important points in the context of the business outcomes, rather than the technology.

To help you strategize and simplify your messaging, I will share with you four hot tips to get your people excited and motivated for your digital transformation and really engaging with your journey.

LINKS

Podcast referenced:The killer mistake most leaders make talking about transformation

The Hemmingway App: Hemingway Editor (hemingwayapp.com)

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

5 questions to help you identify your most important stakeholders Aug 20, 2021

Is the list of stakeholders for your change program in the hundreds?

Are you not sure how you will be able to split your team’s time and energy amongst creating relationships with all of them?

You and your team can not be all things to everyone.

In this episode, I share with you the five questions that I use to determine if a stakeholder is critical and worthy of spending considerable time and effort building a relationship.

I provide you with examples of scenarios for each question so that you can see how they may apply to your program.

I encourage you to listen to this episode and then connect with me to share how these simple questions have worked on your list to identify your most important stakeholders.
LINKS

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

Do you really need a change management strategy? (Psst: No, you don't) Aug 13, 2021

Do you always need a change management strategy?

My take on this topic is one that perhaps not everyone will agree with because in my books, the answer is no! In this episode, I talk about what a change management strategy is, when you need one and why it’s not always relevant to every project or initiative.

I talk about having ONE overarching change management strategy for big, bold moves that cover long term, significant goals and placing aligned action plans under this umbrella. I also discuss the importance of appropriately diagnosing the business problem that your change initiative is going to overcome and share a simple exercise to help you do this.

Your change management strategy is your vision for the future, the compass for all the change efforts to come. I share a few of the most important elements that I recommend you include in any change management strategy to help bring it to life across your entire change effort.

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Stakeholders WFH? 3 Big tips for change managers Aug 06, 2021

Last week I talked about keeping your eyes peeled for trends within your organisation and the power of aligning your change management strategies with these trends to drive your change success.

Today, I discuss an evolving workplace trend that has impacted most of us in the last 18 months and is certainly here to stay. That’s right, I’m talking about working from home. We all know why this trend is here, so in this episode, I discuss some tactical implications that change managers should keep in mind to help drive killer and long lasting organisational change.

I share 3 big tips to help you drive change within a geographically dispersed flexible workspace. I talk about forgetting the one off approach to training and focusing more on creating a continual cycle of capability uplift. I hone in on the quality and quantity of communication and deliberately setting aside time to facilitate the “water cooler” experience.

However it looks for your organisation right now, it’s all about creating a sense of belonging. We do this by emphasising human centred thinking, human focussed design, communication approaches and genuine dialogue. Then, when you intentionally design the right mix of strategies and operational tactics, you CAN drive successful and long lasting change, no matter where your employees are.

LINKS

Listen to “How Making Friends With Trends Can Propel Your Change Success”

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How making friends with workplace trends can propel your change success Jul 30, 2021

One thing I’ve noticed over the years is that most change managers like to stay inside their comfort zone. What worked in the past will work now, right? Wrong. The world and the people in it are constantly changing and that’s why it’s so important for change leaders to evolve their strategies and tactics accordingly. We do this by keeping our eyes peeled for trends.

In this episode, I discuss what trends are, why it’s important to be aware of them and how intentionally aligning to relevant trends in your organisation will make delivering change far easier.

I share some trends that I’m seeing now and how to be strategic with the structures, processes and policies in your organisation to align with them. I talk about highlighting the purpose of your change initiative, transparency, peer to peer collaboration, and being intentional about designing and facilitating learning environments within the workplace.
LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

3 Must Dos to build trust when implementing change Jul 23, 2021

Trust is essential for change success but it’s certainly not a given. Trust is always earned. Research shows without a doubt that a lack of trust within an organisation leads to a resistance to change, poor performance and is a major roadblock when it comes to delivering a successful transformation program.

So how do you build trust? In this episode, I share 3 practical ways that you as the change leader can up the trust factor to help to remove barriers, keep momentum going and help employees join the dots between the new way of doing things and what it means for their role.

I dive into consistently articulating a strategic narrative or change story and establishing a cross functional leadership team to create a united leadership front. I also discuss how vital it is to invest in capability uplift which establishes an environment where employees are valued and feel safe to learn.

These tips are relevant to your change program, no matter what. Whether you’re entirely redesigning the organisation or switching from paper based to digital briefings, your business is made up of 5 people in one building or you have thousands of employees scattered across the globe, do these 3 things and you will absolutely build more trust.
LINKS

Download the FREE “Strategic Narrative Cheat Sheet” here

How Great Leaders Inspire Action TED talk - Simon Sinek

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Grab my easy 2-step approach to defining good organisational culture Jul 16, 2021

If you’re serious about delivering a successful change adoption in your organisation, I believe it is absolutely vital to understand and take into account the existing culture within your organisation. But what is good culture? I’ve got an easy 2 step approach to help you define what good culture is and see how it applies in your organisation.

In this episode, I talk about thinking about culture from the perspective of something that enables strategy, purpose, and business objectives. I blow up the old way of thinking that culture is just HR’s responsibility and explain how it’s reflected in every decision you and all of your employees make. Culture is your business!

I talk about culture being something that supports a healthy workplace and a healthy team and how aligned values guide decision making. I hope you get something tangible out of this episode that you can start implementing into your organisation. I’d love to hear your thoughts and insights about this topic.

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Stack the deck for breakthrough change success using this powerful lens Jul 09, 2021

I’m talking about friction today. It might sound a little strange but understanding what friction is and how it can potentially roadblock your transformation agenda is a game-changer.

In this episode, I outline 4 different types of friction to look out for when rolling out your change initiative so you can improve the likelihood of change adoption in your organisation. I discuss friction in your product or system, user driver friction, implementation friction, and intentional friction. I outline how these all factor into the success of your transformation agenda and how the thing to focus on is motivation, which is the fuel for your change project.

What we’re talking about today is particularly relevant for digital transformation but this concept is just as relevant to change adoption in numerous fields.

So, where’s the friction in your change initiative?
Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

New change leaders: Level up with 3 mindset shifts that matter Jun 25, 2021

There’s never been a more important time to be a good leader. The increasing rate of change and the need to adapt to new ways of working means that quality change leadership is more valuable than ever.

There is a big difference between a change manager and a great change leader and in this episode, I share 3 big mindset shifts that will help you take things to the next level.

I discuss focussing on the why and stepping into the role of storyteller to spread the change vision. I hone in on the critical component of encouraging upwards communication and how this is vital in building trust and creating organisational alignment. I also share a little challenge on being ready to serve and driving transformation from that place.

This episode will be particularly helpful for you if you’ve recently taken on a new leadership role, you’re thinking about going for a new opportunity or you’re keen to take things to the next level.
LINKS
DDI research report

Listen to The #1 Thing You Need Before You Launch Your Change Initiative

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Transformation success factors no one talks about Jun 16, 2021

I’m a big believer in the power of great change management. When a transformation is implemented successfully, it can help to make work better and more fulfilling for so many people. But what makes a transformation successful? There are a lot of contributing factors and surprisingly, my top factors are ones that I don’t hear a lot of people talking about.

In this episode, I share the top 3 factors that I believe contribute to the success of a great transformation or change agenda. I talk about the importance of change leaders understanding change, how internal organisational factors play a role in things and forgetting the old stale play book when it comes to designing your strategy and approach to change.

I discuss understanding the core best practise principles of what good looks like in all areas of your organisation and how you operate inside the business as well as with other teams. I talk about the crucial aspects of understanding your organisation and designing and implementing a killer strategy based on a deep understanding of your audiences.

If you’re a change leader and you want to roll out your initiative with great success, this is an episode for you.
Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

5 Early warning signs to help save you from change disaster Jun 09, 2021

We hear a lot of talk about how many change initiatives fail but failure doesn’t happen out of nowhere. There are usually a number of warning signs that could give you an indication or sneaking suspicion that things aren’t looking good long before problems show up.

Knowing the signs to look out for and taking action when you see them could potentially save your change initiative from absolute disaster. In this episode, I share the 5 early warning signs that I see spring up most often.

I talk about a confused vision, an unaligned team, lack of feedback and how all of these things are a sign of danger ahead. I also discuss the involvement of your leadership team and how much confidence you and the executive team have in your change manager.

Disaster might be lurking ahead, but there’s plenty you can do to change the course back to success. Keep your eyes peeled for these 5 sneaky signs and nip them in the bud.

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

8 Quick tips for leading change when your org has screwed it up in the past Jun 02, 2021

More often than not, I find clients telling me that their organisation has screwed up a change initiative in the past. If your organisation has a legacy of failure, it can seem a near impossible task to drive change within a culture of mistrust, uncertainty and change fatigue.

If you’re in that boat, you’re not alone and this episode is absolutely for you. I share my 8 steps for leading change when your organisation has screwed up in the past. You’ll hear a summary of each step and some practical tips to help get you moving in the right direction.

I discuss why it’s important to assume that people don’t trust you and how taking this approach will help you guide strategy, planning and decision making moving forward. I talk about the critical step of acknowledging and apologising for past failure and taking a humble approach towards partnership with employees instead of telling and delegating.

When there is a track record of failure, it’s important to understand why the previous change initiatives have failed and I share my tip on diagnostics and actively seeking feedback from your employees throughout the change journey.

I talk about why enlisting the support of your directors and assistant directors is an absolute game changer, keeping time as your friend and doing everything in your power to create a culture of psychological safety.

This is a jam packed episode with so much practical information for you to start driving change in an effective, inclusive, and successful way, even if your organisation has screwed up in the past.
LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

3 Huge lies change leaders tell themselves May 26, 2021

I’ve said it before that resistance and denial are a normal part of the change process and I’ve seen it in action time and time again. It’s not uncommon for change leaders to bunker down in denial, telling themselves lies which end up blocking the success of the change they’re seeking.

In this episode, I share the 3 huge lies that change leaders (unintentionally) tell themselves and why they don’t help the change agenda in any way, shape or form. These lies creep in like cheeky buggers and I’m telling you, no leader is immune. I’ve seen them demonstrated across many levels working with lots of different clients.

Now, don’t stress if you see yourself in any of these situations. There’s plenty you can do to turn things around and in this episode, I share some really practical things you can start doing now to get back on track. I talk about the power of vulnerability, how change takes time and the importance of living and breathing curiosity.
RESOURCES MENTIONED

Brene Brown's video on vulnerability in the workplace

LINKS

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

The Easy Equation I Use to Forecast the Success of Change Programs May 19, 2021

One of the challenges I see senior executives face when their organisations are undergoing a change initiative is tracking how well the initiative is actually doing. It might look a certain way on paper and seem like they’re ticking all the right boxes, and yet so many initiatives are ineffective and fall short of the success envisioned.

In this episode, I share a simple yet powerful equation that can be used to accurately track your change initiative effectiveness. It’s called the Change Effectiveness Equation and I break it down to show how the effectiveness of any change initiative is equal to the product of the quality of the technical solution, multiplied by the acceptance strategy of that change. Sounds simple enough, right?

I discuss what researches have been saying on this subject, the importance of providing attention to the cultural factors of an organisation and the vital aspect of getting the people behind the change initiative.

I promise you, once you know this equation, you’re never going to forget it. You’ll be able to use it anytime you need a yard stick on the likely success of any change initiative in your organisation.

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How to align your leadership team to drive transformation May 12, 2021

There is no stopping an aligned leadership team. When people are working in sync together to reach a common goal, they absolutely will achieve what they set out to do. Establishing an aligned leadership team takes time and consistent effort but it is something absolutely vital to drive transformation and create a thriving organisation.

In this episode, I discuss what it takes to achieve alignment within your organisation and how it isn’t something that necessarily happens on its own. I share the three pillars of shared consensus, trusting relationships and consistent business rhythm and discuss practical ways to establish these pillars to create a collaborative, innovative, productive and genuinely invested team.

This episode will be particularly relevant if your team has recently formed or is undergoing a restructure. Wherever you are in your transformation journey, investing your time and energy into an aligned leadership team will pay dividends across your entire organisation.

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

4 Clever questions to take your personal brand (and transformation) to the next level May 05, 2021

I know, when you hear the words “personal brand” you might think that it’s only something influencers or those in the media need to be concerned with. However, having a strong personal brand is so important for effective leadership and transformation in any organisation.

If you have a strong personal brand that is easily identifiable, you will be able to incite change more easily inside and outside of your organisation. It makes it a hell of a lot easier to lead if your staff are on board, and one of the most effective ways to ensure that is by being clear on how you want to be portrayed.

Today I’m going to break down the four questions that you need to ask yourself when building your personal brand profile, and some tools that you can use to establish your strengths.

It may feel like an unnecessary use of your time, but I can assure you it is hugely effective. Take the time to establish how you want to be viewed, and you will encounter less resistance to change, more understanding, and a greater commitment to getting things done!
LINKS:

Change Leadership Style Assessment Tool

Gallup Strengths Profiling Tool

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

Need employees to take action? Use this sure-fire formula Apr 27, 2021

If you need your employees to take action, this episode is for you. Real organisational change requires a lot of action by individuals and to get that happening, a lot of effective communication by the leaders. This is often the area that leaders are falling short of as they know the action that needs to be taken, but communicating it effectively is overlooked.

I can promise you, if your communications aren’t landing, nothing else is landing either. This is an area that you simply must spend the time to get right.

When the pressure is on there is nothing worse than staring at a blank screen trying to figure out how best to communicate what it is that you need your team to do, and why they should feel compelled to do it. But you’re in luck, because on the podcast I’m going to give you the formula to success.

Today I’m sharing a tool with you that will make your life so much easier. This tool is something you can use over and over for the rest of your career and is proven to make a profound impact.

Listen in to today’s episode and see how effective it is in communicating to your team.

LINKS:

Influence - the psychology of persuasion

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

5 Transformation mistakes that are a complete waste of time Apr 20, 2021

When your organisation undergoes transformation, there is often a big gap between where you are now and the desired end state. It’s a frustrating part of the change process and the trap that a lot of senior leaders fall into is thinking they need to do more to drive the change. How much of what you’re doing is actually being effective?

In this episode, I talk about 5 things that are a complete waste of time during transformation and the best approach to take when your time is limited and there are many competing priorities.

I discuss understanding the difference between your sphere of authority and your sphere of influence, being realistic about the impacts of the change and the importance of speaking your stakeholder’s language. I talk about the power of sending a personal thank you card and how this simple gesture can often be more impactful than an official recognition award. I also talk about having an open door policy and how this can actually be a complete waste of your time.

As the driver of change in your organisation, your time is precious and it’s vital that you focus your energies towards the high impact initiatives. My goal is to help you invest your time and resources in a way that drives the transformation forward without the wasted effort.
LINKS:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

How to be an influential transformation leader when you don't have any time Apr 13, 2021

It goes without saying that as a senior leader in your organisation, you are likely inundated with things to get done and there just aren’t enough hours in the day to get through them all. Let me assure you, however, it is possible to be a highly influential leader who drives transformation in your organisation, even if you don’t have any time.

In this episode, I share a strategic mini action plan which will enable you to make a big impact in just a few hours a month. That’s right, a month. I discuss the 3 important pillars that every senior leader must embody to really drive and influence organisational transformation and outline some very specific steps you can take to practically bring these pillars to life with ease.

I break it down into a simple execution plan to show how you can drive transformation with a small investment of time. I talk about creating a resource pack so that it’s really easy to be a powerful story teller. I discuss the tactic of thinking like a media centre, repurposing content to release fresh communication which enables you to be consistently visible. I talk about the vital component of being conversational, both verbal and non verbal and how by doing so, you will build trust with the people in your organisation.

You can’t always be out having one on one conversations with your team but what you can do is be strategic and walk your talk to inspire true engagement with your change initiative.

Download the FREE “Strategic Narrative Cheat Sheet” here

LINKS:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

The killer mistake most leaders make talking about transformation Apr 06, 2021

A super common frustration that many senior executives struggle with is how to get their people engaged in a transformation agenda. I see it all the time and in this episode I discuss the killer mistake most leaders make when communicating their strategic narrative.

In this episode, I talk about the hero and guide archetypes and how incorporating these into your change story will help your people feel engaged, aligned to the cause and start tapping into their discretionary energy, which is a crucial ingredient behind high performing teams.

I discuss the hero journey, the path we all take as we adapt to change and adopt the new way. I share how this is relevant in life and in the context of organisational transformation and that positioning your people as the hero will help them visualise themselves in the strategic narrative.

If you’ve ever heard people say they can’t see themselves in the change, this episode is for you. I’ve never come across a change initiative that I couldn’t strengthen or make more compelling for the audience by incorporating what I discuss in this episode today. It’s an absolute game-changer.

RESOURCES MENTIONED:

Download The Strategic Narrative Cheat Sheet

“The Hero’s Journey” by Joseph Campbell

LINKS:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

4 Ways the change team should be supporting you Apr 02, 2021

As the senior sponsor in your organisation, you play a critical role when it comes to driving transformation. But that doesn’t mean you have to go it alone. Research shows that initiatives with great change management in place are far more likely to deliver desired outcomes. To really make an impact and drive the change to see sustainable transformation in your organisation, you need a great change team.

In this episode, I discuss why having a dedicated change team is so important and how with the right team, you can confidently focus your efforts on the highest impact activities, knowing that the change team is delivering to get the job done. I also discuss why having a team as opposed to a single manager is far more effective for you and the organisation as a whole.

I share 4 ways your change team should be supporting you and discuss what that looks like in the areas of navigation, communication, strategic advice and reporting. I also discuss how it’s a two way street and share the ways you need to support your team in return, including owning the narrative, providing ongoing visibility and being open to expert advice.

RESOURCES MENTIONED:

Download The Change Team Roles and Responsibilities Checklist

LINKS:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

6 Reasons why nobody cares about your transformation agenda Mar 30, 2021

As the driver of change within your organisation, it can be incredibly frustrating when your transformation agenda doesn’t take off. The journey to embed genuine change can take time, but that doesn’t mean you should be stuck treading water while you wait for everyone to get on board. The hard truth is, people just don’t care yet.

In this episode, I discuss 6 reasons why people aren’t caring about your transformation agenda and why it’s not getting any traction. I share my advice on what you can do to help people embrace your enthusiasm for change and how you can make the strategic narrative come alive in your business.

I talk about the power of messaging, why it needs to be full of your energy and not riddled with boring and unrelatable corporate speak. I discuss the importance of focusing on the real life benefits of the change instead of the technical features and making sure you have an aligned leadership team who continues to tell the strategic narrative over and over again. And I repeat, over and over again!

RESOURCES MENTIONED:

Download the FREE “Nobody Cares and What to do About it Checklist” here

LINKS:

Website:https://www.everchange.com.au/

LinkedIn:https://www.linkedin.com/in/drkatebyrne/

The #1 thing you need before you launch your change initiative Mar 25, 2021

In my 20 years experience helping leaders and executives transform their organisations, I’ve seen so many reform programs suffer because they were missing a critical element from the outset. If you want your launch to be successful, gain momentum and real engagement within your organisation, this podcast is for you.

In this episode, I talk about creating a clear, compelling, strategic narrative and how it’s the number one thing you need before you launch your change initiative. I discuss how creating this narrative will explain the context for change in a way that your employees can relate to, enabling them to take ownership and unleash their discretionary energy.

I discuss the importance of knowing and communicating your why, how to embed the strategic narrative into your organisation and how change is always about individuals choosing to change. I talk about the reticular activating system (RAS) which explains why humans pay attention to stories and share 4 practical tips to help you get started creating your clear, compelling, strategic narrative.

No matter where you’re at in your change journey, it’s never too late to create a strategic narrative that will invoke the long-lasting reform you desire in your organisation. Change is always about people choosing to change so by crafting a story that individuals can relate to, you’re making the journey more understandable, more streamlined and more successful.
RESOURCES MENTIONED:

Download the FREE “Strategic Narrative Cheat Sheet” here

LINKS:

Website: https://www.everchange.com.au/

LinkedIn: https://www.linkedin.com/in/drkatebyrne/

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