The Modern Manager

Latest Episodes:

269: How Managers Can Improve Their Communication Skills Using AI Technology Aug 22, 2023

Show notes

Have you had the opportunity to use ChatGPT or other AI tools in your work yet? Have you considered harnessing these tools to improve your communication skills? This conversation might convince you to do so.

Today’s guest is Helen Dayen. Helen is an executive coach with over 15 years of experience in leadership development, relationship management, business development, and executive coaching. She specializes in elevating influential leadership, honing executive presence, building teams, and fostering stronger professional relationships.

In this episode, Helen and I uncover how you can effectively use AI tools like ChatGPT to help you become a better communicator and manager.

We talk about how to craft better prompts for more appropriate responses, use ChatGPT to help you better prepare for actual conversations, and leverage its features to improve your strategic thinking and decision-making skills.

If you want to learn more about AI and how it can improve your communications, make sure to tune in to this week’s episode to learn more!

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Key Takeaways:

(00:00) Intro
(02:07) AI as a tool for becoming a better manager
(03:58) How to use AI to be a better communicator
(06:56) The secret to writing good AI prompts
(10:09) How AI can help you communicate better in actual conversations
(15:36) The disadvantages of using AI as a communication tool
(20:36) How to use AI in meetings to improve the group’s decision making
(22:25) How to get your team to use AI to improve their communication skills
(26:33) A great manager Helen has worked for
(28:12) Keep up with Helen
(29:48) [Extended Episode Only] How AI can help you in decision making
(33:34) [Extended Episode Only] Tips for avoiding getting bad responses from AI
(36:25) [Extended Episode Only] The MOA influencing model explained

Additional Resources:

- Get the extended episode by Joining The Modern Manager Community for just $15 per month

- Read the full transcript here

- Read the related blog article here

- Follow me on Instagram here

- Visit my website for more here

Connect with Helen Dayen

- Follow her on Instagram here

- Check her out on LinkedIn here

- Visit her website for more information here

*Members of The Modern Manager community can schedule a complimentary coaching session with Helen. In addition, you can receive a 10% discount on all coaching packages.

Get this discount and many other member benefits when you join The Modern Manager Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

268: 5 Critical Work Skills to Help You Thrive and Succeed Aug 15, 2023

Show notes

Throughout millions of years of evolution, our brains became formidable tools of innovation, helping us transcend from agricultural to industrial. However, as the world of work underwent radical changes, we mostly found ourselves facing new challenges that our brains were not initially designed to handle.

Today’s guest is Dr. Gabriella Rosen Kellerman. Gabriella is an author, entrepreneur, executive, and startup advisor trained as an MD. She has served as Chief Innovation Officer and Chief Product Officer at BetterUp, as well as the founding CEO of Lifelink. Her expertise spans the future of work, behavior change, leadership, well-being, productivity, and behavioral health.

In this episode, Gabriella and I explore the critical skills required to thrive in today’s rapidly evolving work environment. She shares how we can tap into our brain’s evolutionary insights to meet the demands of the modern workplace.

From enhancing creativity to fostering trust and collaboration, Gabriella offers practical advice for cultivating these vital skills so you can become a better manager.

Tune in now to learn more!

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Key Takeaways:

(00:00) Intro
(02:26) The evolution of the human brain
(06:21) Five skills that are important for success in today’s modern world
(13:33) How to help your team feel that they and their works matter
(21:11) How to get your team in the mindset of creativity & innovation
(23:23) The four different types of creativity
(26:55) Two ways to help your team tap into their strengths
(29:43) A great manager Gabriella has worked for
(31:18) Keep up with Gabriella
(32:49) [Extended episode only] How to become a more resilient leader
(35:34) [Extended episode only] What can managers do to help their team members become resilient
(41:53) [Extended episode only] The different faces of resilience

Additional Resources:

- Get the extended episode by Joining The Modern Manager Community for just $15 per month
- Read the full transcript here

- Read the related blog article here

- Follow me on Instagram here

- Visit my website for more here

Connect with Dr. Gabriella Rosen Kellerman

- Follow Gabriella on Instagram here

- Check Gabriella out on LinkedIn here
- Learn more about Gabriella’s book Tomorrowmind here

* Members of the Modern Manager community get a chance to own a signed copy of Dr. Kellerman’s book, “Tomorrowmind”.

Get it when you join The Modern Manager Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

267: How to be an Excellent Digital Communicator with Ty Hoesgen Aug 08, 2023

Show notes

For decades, the office served as the central hub of the business ecosystem until the pandemic. Remote work became a trend, and virtual meetings became the standard for collaboration with our teams and facilitating communication.

However, along with the convenience of work-from-home setups, a new challenge arose–how can managers effectively convey their thoughts and ideas and become excellent digital communicators?

Today’s guest is Ty Hoesgen. Ty is a top communication coach, #1 best-selling author, and the Founder of Advanced Growth Institute. He helps professionals from around the world communicate with confidence, charisma, and clarity — so they can get more respect, become stronger leaders, and advance their careers.

In today’s episode, Ty and I discuss how you can be an excellent communicator using digital mediums - like virtual meetings and emails.

We get into the small things you can do to make yourself appear more trustworthy and engaged on the camera, how to write better emails, and more.

You don’t want to miss this. Tune in now!

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Key Takeaways:

(00:00) Intro
(02:34) How to make proper eye contact during video calls
(06:15) Getting your body position right when on Zoom
(09:02) A great tip you can do at every beginning of a call
(11:45) The importance of proper lighting
(13:50) Natural vs. virtual backgrounds
(16:50) How to get your team to follow good video setups
(19:03) Email writing hacks
(27:03) A great manager Ty has worked for
(29:23) Keeping up with Ty
(31:22) [Extended episode only] How to effectively convey your ideas or thoughts to your team
(32:34)[Extended episode only] The PREP framework explained
(39:14) [Extended episode only] Ty’s final tips

Additional Resources:

- Get the extended episode by Joining The Modern Manager Community for just $15 per month
- Read the full transcript here

- Read the related blog article here

- Follow me on Instagram here

- Visit my website for more here

Connect with Ty Hoesgen

- Follow Ty on Instagram here

- Check Ty out on TikTok here

- Check out his latest updates on LinkedIn here

- Access Ty’s FREE course: 5 Science-Backed Video Call Secrets Every Professional Needs to Know.

* Members of the Modern Manager community get a FREE digital copy of Ty’s Elite Communication Skills: How to Get More Respect, Make Your Work Life Easier, and Rapidly Advance Your Career.

*PLUS 20% off coaching with Ty if you want to speak with confidence and clarity - and finally, stop being overlooked and undervalued.

Get all of these when you join The Modern Manager Community.

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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

266: The Truth About Perfectionism (And What To Do About It) with Thomas Curran Aug 01, 2023

Show notes

Many of us fall into the perfectionist trap. Whether it’s because of strict bosses, high academic standards, or just self-motivation, perfectionism is more common than you’d think. While it’s important and healthy to strive to do our best work, at some point all managers have to acknowledge that people will make mistakes and good enough can truly be good enough.

Today’s guest is Thomas Curran. Thomas is a professor of psychology at the London School of Economics and author of a landmark study that the BBC hailed as “the first to compare perfectionism across generations.” His TED Talk on perfectionism has received more than three million views. His research has been featured in media ranging from the Harvard Business Review to New Scientist to CNN and he has appeared on numerous television and radio programs.

Thomas and I talk about, no surprise, perfectionism. He shares the problems that come from being a perfectionist and working in a perfectionist culture, what’s really driving perfectionist tendencies, how to identify someone struggling with perfectionism, and of course, what to do to manage perfectionist tendencies in yourself and how to help others.

Members of the Modern Manager community get a chance to win 1 of 5 copies of “The Perfection Trap”.

Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: Stop Perfectionism From Impeding Your Team’s Success

KEEP UP WITH THOMAS

Book: https://www.amazon.com/Perfection-Trap-Embracing-Power-Enough/dp/1982149531

Read the Full Transcript.

Timestamps:

00:00 Intro
02:53 What is perfectionism?
04:20 What are the harms of always striving for perfection?
06:57 A story of unhealthy perfectionism
09:29 How can managers give feedback to perfectionists?
11:02 How to shift out of perfectionism thinking
20:59 Creating a work environment that doesn’t set a perfectionist standard
28:31 A great manager Thomas worked for
30:45 Keeping up with Thomas
31:50 [Extended episode only] Is it true that some aspects of perfectionism lead to success?
39:12 [Extended episode only] What is the link between perfectionism and procrastination?

Get the extended episode by joining The Modern Manager community for just $15 per month.

mamie@mamieks.com

instagram.com/mamieks

265: The True Value of Middle Managers with Emily Field Jul 25, 2023

Show notes

Do you ever feel stuck in the middle? Middle managers have a unique opportunity to understand the high-level objectives of an organization and touch the day-to-day activities that accomplish those goals. However, middle managers can often feel pulled in two different directions, answering to their superiors and the employees below them. How can middle managers effectively balance their time and attention to be their best selves at work?

Today's guest is Emily Field. Emily helps organizations establish a talent-first approach, instilling a high-performance culture, and adopting effective people-analytics approaches. Her new book Power to the Middle focuses on how organizations can empower their middle managers who are uniquely positioned close to the daily work AND overall business strategy.

Emily and I talk about the important role that middle managers play, what it is they are uniquely suited to do, and how they can start to shift their role to do more of what’s essential and less of what isn’t!

Five members of the Modern Manager community can get a copy of Emily’s book, Power to the Middle: Why Managers Hold the Keys to the Future of Work. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: How to Tap the Hidden Value of Middle Managers

KEEP UP WITH EMILY

LinkedIn: https://www.linkedin.com/in/emilykfield/

Book: https://www.amazon.com/Power-Middle-Managers-Hold-Future/dp/1647824850/

Timestamps:

00:00 Intro
01:56 Why middle managers are the secret ingredient in organizations
03:24 What aspects of the managerial role make it essential?
07:58 A manager’s unique ability to reallocate work
10:31 A manager’s unique ability to connect people with roles (supermarket story)
13:00 How can managers advocate for appropriate compensation and professional development dollars?
24:46 Tools and frameworks to help managers be better in their role
27:17 A great boss Emily has worked for
29:41 Keeping up with Emily
30:50 [Extended episode only] What’s the role of a senior manager in this context?
32:40 [Extended episode only] Client story: Bank managers
36:09 [Extended episode only] What is the impact of hiring and promoting managers well?

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

264: How to be a Good Teammate with Lance Loya Jul 18, 2023

Show notes

Teams are the backbone of all workplaces. When teams are functioning properly, organizations can thrive; and in order for teams to function properly, people must be good teammates. Success often comes down to the ability of individuals to work together effectively. But how do people continue to be good team members in today’s ever-changing workforce?

Today’s guest is Lance Loya, best-selling author and authority on the mindset of a good teammate. His most recent book, The WE Gear, made Forbes’ list of “20 Books to Make You a Better Coach or Mentor.” He is also the founder and CEO of The Good Teammate Factory and the creator of National Be a Good Teammate Day.

Lance and I talk about what it means to be a good team member. He breaks down the ALIVE model and explains the five factors that every person and manager can embody to be a superstar teammate.

Members of the Modern Manager community get 50% off Lance’s professional team development course, The Good Teammate Factory. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: The Five Qualities of A Good Teammate Anyone Can Achieve

KEEP UP WITH LANCE

Website: http://www.coachloya.com/

Timestamps:

00:00 Intro
02:07 What is the “we gear” concept?
05:49 Five components of the ALIVE model: put the “we gear” mindset into action
10:11 What did Lance discover in his research about great teammates?
11:46 How do leaders show they are truly invested in their teams?
16:23 The importance of simply waving hello
20:48 How to confront people who aren’t being good team members
26:38 A great manager Lance has worked for
28:26 Keeping up with Lance
30:00 [Extended episode only] The five teammates that each person needs
34:37 [Extended episode only] Which of the five roles should the manager be?
37:12 [Extended episode only] How can we be a good ‘buddy’ with our colleagues without crossing a boundary?

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

263: Navigate Emotions in the Workplace with Jen Hope Jul 11, 2023

Show notes

EPISODE 263: NAVIGATE EMOTIONS IN THE WORKPLACE WITH JEN HOPE

Whether you find yourself grappling with stress, loneliness, or irritation—or simply seeking to cultivate a more positive and productive work environment—managers must learn to navigate the intricate landscape of emotional regulation. Feelings of all sorts make their way into our daily work experience. The challenge is that when they’re negative or really strong, they can quickly throw us and our teams off track.

Today’s guest is Jen Hope. Jen is an accomplished leadership coach with over a decade of experience in helping entrepreneurs and tech leaders thrive. With her unique process that utilizes data to create deeper levels of self-awareness, Jen is committed to promoting compassion and kindness while teaching highly-effective research-backed tools and frameworks to help clients achieve their goals.

Jen and I talk about emotions and their impact on us, how we can process our emotions, the integration of emotional and rational thinking, strategies for staying calm and moving forward when your emotions spike and so much more.

Members of the Modern Manager community get a major discount on two “Accelerate Your Growth” Strategy Sessions with Jen. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: 4 Steps to Manage Your Emotions at Work

KEEP UP WITH JEN

Website: https://heyjenhope.com/

Instagram: https://www.instagram.com/heyjenhope

LinkedIn: https://www.linkedin.com/in/heyjenhope/

Timestamps:

00:00 Intro
02:14 Why do we experience emotions?
03:38 Why do some people seem to be less emotional?
08:23 The skill of acknowledging what you’re feeling
10:43 Strategies we can use to name our emotions
21:26 How can we support our team members through emotional experiences?
27:00 A great boss Jen has worked for
28:21 Keeping up with Jen
29:00 [Extended episode only] Tangible tips to prepare for emotional conversations

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

262: Creative Problem Solving with Dr. Sam Adeyemi Jul 04, 2023

Show notes

EPISODE 262: CREATIVE PROBLEM SOLVING WITH DR. SAM ADEYEMI

Decision-making has been somewhat of a hot topic for leaders lately, and for good reason. Each decision we make, whether big or small, plays a role in either accomplishing our goals or straying from them. But how do we learn to make better decisions, and how do we teach our team members to do the same?

Today’s guest is Dr. Sam Adeyemi. Sam is a leadership coach, global speaker, and strategic leadership expert, who is focused on shifting people’s mindsets so they can see possibilities and become those possibilities. And, he is the author of Dear Leader: Your Flagship Guide to Successful Leadership.

Sam and I talk about creative problem solving and decision-making. He shares the special ingredients to bringing a group together to creatively tackle challenges and make strong decisions.

Members of the Modern Manager community get a 30 Day free trial to Dr. Sam’s Reset Program for Leaders. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: How to Creatively Solve Problems and Make Decisions as a Team

KEEP UP WITH DR. SAM

Twitter: https://twitter.com/sam_adeyemi

Instagram: https://www.instagram.com/thesamadeyemi/

Facebook: https://www.facebook.com/thesamadeyemi

Website: https://samadeyemi.com/

Read the Full Transcript.

Timestamps:

00:00 Intro
01:50 Creative problem solving in a team
06:07 Harnessing ideas through brainstorming
09:46 Mind-mapping and other tools for brainstorming
15:43 Using our intuition to make decisions
16:28 A story on intuitive decision-making
21:01 Four lenses for decision-making
25:31 A great manager Sam has worked for
28:01 Keeping up with Sam
30:00 [Extended episode only] Extreme Ownership: What it is, and what does it look like in action?
34:52 [Extended episode only] How do we shift our work culture to encourage extreme ownership?

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

261: Establish Strong Team Infrastructure with Racheal Allen Jun 27, 2023

Show notes

Do you ever feel like you can see the end in sight, but you don’t know how to get there? Having a vision is important—having clear processes and procedures to accomplish your goals is just as important. In fact, creating and sticking to work processes can be the difference between a team that is chaotic and unorganized versus a team that works together seamlessly to get work done.

Today’s guest is Racheal Allen. Racheal is a Lean Six Sigma certified consultant, coach and CEO with over 20 years of experience as an entrepreneur and C-suite executive. Racheal specializes in helping her clients operationalize their visions by leveraging systems, automation and delegation strategies.

Racheal and I talk about how to establish work processes that get the ideas out of your head and onto paper in a way that doesnt feel like micromanaging. We get into the role of technology to support ways of working, the importance of setting the team up for effective information flow, and so much more!

Members of the Modern Manager community get access to an exclusive “Multiplying Your Time” workshop facilitated live by Racheal. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: Improve Your Team’s Operations With the Right Technology

KEEP UP WITH RACHEAL

Website: http://www.rachealallen.com/

LinkedIn: https://www.linkedin.com/in/rachealallen/

Timestamps:

00:00 Intro
01:57 What does it mean to create an operational system in your team?
04:04 What’s the right amount of structure in an organization?
06:41 Setting the tone for team infrastructure.
10:43 Systems and processes that are fundamental for any team
12:43 The role of technology and automation
19:09 Best practices for documenting processes
24:17 Onboarding to a tool versus maintaining use of a tool
29:18 A great manager Racheal has worked for
32:04 Keeping up with Racheal
33:00 [Extended episode only] How do we encourage people to maintain operational systems?
37:11 [Extended episode only] Best practices for keeping to-do lists updated
40:31 [Extended episode only] Supporting our team members in what works best for them

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

260: The Leadership Success Mindset with Dr. Stephen Barden Jun 20, 2023

Show notes

Do you ever feel like the world is against you? Many leaders have risen to the top of their industries by working hard, trying to prove themselves against all odds. But surprisingly, those who have found the greatest success have seen themselves as partners with the world. This deep, sometimes unconscious mindset colors everything from the decisions you make to the habits you form. The question is: do you believe the world will help you get what you want?

Today’s guest is Dr. Stephen Barden. Stephen is an accomplished coach-mentor and author specializing in developing top-level leaders and organizational cultures. He has a decade of experience in the media, technology, and communications sectors, including ten years as a CEO. Stephen brings a unique perspective on leadership and business, and he is the author of the rigorously researched book, How Successful Leaders Do Business with Their World.

Stephen and I talk about his Navigational Stance concept that depicts how leaders see themselves in relation to the world around them. We get into the Navigational Compass, in which he shares some of the behaviors and mindsets that great managers possess.

Members of the Modern Manager community get a slide deck with the SOVOS approach to help you prepare for difficult conversations. Get it when you join the Modern Manager community.

Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Read the related blog article: Proven Mindsets for the Successful Leader

KEEP UP WITH STEPHEN

Book: https://www.amazon.com/Successful-Leaders-Business-Their-World/dp/0367564114

LinkedIn: https://www.linkedin.com/in/stephenbarden/

Website: https://www.stephenbarden.org/

Timestamps:

00:00 Intro
01:57 What is the Navigational Stance mindset?
05:21 How do people come to believe the world is for or against them?
10:19 Compass Point: Holism – see all the linkages mindset
15:50 Compass Point: Triangular challenge - explore assumptions mindset
22:29 Compass Point: Pragmatism - Do the best possible mindset
27:42 A great manager Stephen has worked for
29:03 Keeping up with Stephen
30:45 [Extended episode only] How do we identify potential leaders within our organizations?
37:42 [Extended episode only] Holding a partnering mindset with our team members

Get the extended episode by joining The Modern Manager community for just $5 per month.

mamie@mamieks.com

instagram.com/mamieks

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