The Intelligent Workplace

Ep. 42 - The need to simplify communications for first line workers. With PAIT Group President, Stephanie Donahue. Mar 09, 2021

The term first line worker is often confused with front line health professionals battling the covid-19 pandemic. These amazing humans are first line by definition, but the term is not used exclusively for them.
First line workers are often shift-based, mobile-first workers, without a desk to call home. They are the initial point of contact between a customer and your organisation. They include customer service representatives, salespeople, healthcare workers and factory operators.
With less structured work patterns than office employees, communication with them can be challenging. Digital transformation is helping businesses address these challenges, empowering and informing workers.
Stephanie Donohue is the President and Co-Founder of the PAIT Group. She is a Microsoft MVP who advises organisations on digital transformation journeys. In this episode she shares her thoughts and insights on on digital transformation and the need to simplify communications for first line workers.
Episode Links:https://livetilesglobal.com/products/livetiles-reach/https://www.paitgroup.com/en/

Ep. 41 - How to land a job that hasn't been created yet. With Chief Reinvention Officer, Christopher Bishop. Feb 15, 2021

On this episode of the Intelligent Workplace we look into the future to discuss the idea of succeeding at a job that doesn’t yet exist. What will jobs look like? How can the current and future workforce be better prepared to succeed in those roles.
Leading the conversation is is Christopher Bishop, Chief Reinvention Officer at Improvising Careers. He describes himself as a is a nonlinear, multimodal careerist who has had eight careers so far! He is a TEDx speaker, ex-IBMer, former studio musician, future workplace consultant, and a firm believer in the power of focusing on the fringe.
Christopher believes the todays learners will operate in a global borderless workplace. Their careers will be in emerging technologies, such as AI ethics, genomic editing and robotics. In this episode he shares his thoughts on this and much more, including breaking into song!
Sit back, relax and enjoy the ride, this episode is a lot of fun.
Episode LinksLiveTiles Vibe improvisingcareers.comChristopher's LinkedIn Learning course - "Future proofing your data science career"

Ep. 40 - Loving your work, and stories of triumph, during a pandemic. With Microsoft Chief Story Teller, Steve Clayton. Jan 18, 2021

In early 2020, I was lucky enough to get an opportunity to speak with Microsoft's Chief Storyteller, Steve Clayton. Working in the engine room of one of the most innovative companies in the world, he always has an interesting story to share.
Our first conversation focussed on the importance of connecting with consumers via story telling. The interview was the most streamed IWP episode to date, so when the opportunity for a follow up conversation presented itself, I jumped at it.
We invited Steve to be a keynote speaker at the recent LiveTiles Love Your Work Festival. Steve talked about how he loves his work, and how he shares that love with his staff. He shared some heartwarming stories as he recounted some of the challenges faced by Microsoft and their customers due to Covid-19.
As always, Steve was a great guest, sharing his insights, telling his stories, and leaving this interviewer in awe of the work that he does.

Ep. 39 - Why it's never been so important for entrepreneurs to back themselves, and their start-ups. With Tractor Ventures CEO, Matt Allen. Dec 15, 2020

The world of start-ups is a high energy, yet big risk, and if you are lucky, big reward. The lifecycle of a start-up begins with identifying a problem that needs solving. From there, you develop a solution to that problem, and then you take your solution to market. Simple, right? Not quite. At some stage you need money to help you either develop or scale that idea, or bring in people to speed up the process. That’s where people like Matt Allen enter the picture.
Matt is a successful entrepreneur, having been part of the journey for start-ups such as Buildkite and Linktree. He has also been on the other side of the equation as a self proclaimed geek trying to get an idea off the ground.
Having co-founded investment firm Pick & Shovel, he was recently named CEO for new fintech venture, Tractor Ventures.https://www.afr.com/technology/angel-investors-matt-and-aprill-allen-launch-tractor-ventures-20201211-p56mpz
Matt has succeeded, failed, and learned, and he has a lot to share with you, the listener.https://podcast.livetilesglobal.com/

Ep. 38 - Counterbalancing the challenges of the new normal with positive psychology. With Human Link Co-Founder, Kelly Michael. Nov 09, 2020

The modern workplace is changing rapidly thanks to technology, but the recent pandemic has increased the rate of change for many businesses.
Virtual offices have replaced the physical space and with it, a new era of collaboration outside the traditional workplace has begun. But for some, working remotely can often feel like living at work, not working from home.
While technology has changed the way we work, it has also influenced who we work with, the rise of the gig economy and the ease at which a company can engage a specialist for particular tasks means that not only are employees working from disparate locations, the people they work with can also change on a regular basis.
All of these factors, while providing flexibility for both employees and employers, may have long-term effects on the mental health of the modern workforce. Alongside the rise in productivity tools, and the proliferation of virtual office software, is a wave of new thinking in the wellbeing space. A new era of positive psychology that may counterbalance the negative effects of the new working environment.
Kelly Michael, co-founder of Human Link, is an experienced psychology practitioner who specializes in positive psychology and wellbeing in the workplace. In this episode she dives into some of the current health and wellbeing issues facing companies and how to navigate them in the modern workplace.

Ep. 37 - Personal re-invention in times of crisis. With Brand Factory CEO, Doc Williams. Sep 22, 2020

“When written in Chinese, the word crisis is composed of two characters. One represents danger, and the other represents opportunity." - John F Kennedy
For some, this quote sums up the situation the global economy finds itself in, due to Covid-19. The need to look for opportunities and soldier on, is a harsh reality in these tough times.
On this episode, Doc Williams, CEO of Brand Factory Inc, shares his insights on personal re-invention in times of crisis. Doc is no stranger to pivoting in his career. He has been a CTO and CIO, worked for ESPN, built a Ninja Warrior gym, and now teaches special needs children.
Never one to sit still, he has used the global pandemic to once again change direction. He is currently teaching people to build online businesses in his weekly "no code" webinars.
As you might expect, there is a lot of ground covered in this interview!
Episode Linkshttps://livetilesglobal.com/livesmiles/https://brandfactoryinc.com/

Ep. 36 - Turning an almost ill-fated sporting career into a healthy business. With AFL Legend, Alastair Lynch. Sep 07, 2020

Alastair Lynch knows how it feels to reach the pinnacle in professional sport. He played over 300 games in the AFL, captained the Brisbane Lions, and won 3 premierships. His was an impressive career, but one that was almost derailed due to a debilitating illness in his prime.
Alastair fought an illness that professionals new little about, Chronic Fatigue Syndrome. CFS patients suffer from extreme fatigue that can't be explained by an underlying medical condition. The fatigue worsens with physical or mental activity, but doesn't improve with rest. Alastair also suffered from depression that he attributed to the exhausting effects of CFS. Despite the health challenges, and an ageing body, he was able to succeed at the highest level in the game.
Upon his retirement from the AFL, Alastair chose to dedicate the next part of his life to helping others. As a director of the Healthy Business Performance Group, he applies his on-field lessons to help others.
Episode Linkshttps://livetilesglobal.com/livesmiles/https://www.hbpg.com.au/

Ep. 35 - Under the hood of a global supply chain. With EFL Head of Marketing, Ahmed Javed. Aug 25, 2020

Have you been giving your credit card a bit of a work out with online shopping sprees during Covid? Did you ever stop and think about the complex distribution network that supports your online habit? I must admit that I didn't, until I met Ahmed Javed, Head of Marketing & Communications for EFL, a global supply chain company.
While many global businesses have been reducing operations during Covid, companies such as EFL may have never been busier. EFL may not be a household name (yet), but chances are they have distributed something to your home in the past. They have 60 offices in 25 countries and have been operating for 37 years!
The EFL story is one of complexity made simple by innovation, and it delivers a fascinating insight into an industry that many take for granted.
Episode Linkshttps://livetilesglobal.com/livesmiles/http://www.efl.global/https://livetilesglobal.com/products/livetiles-everywhere/

Ep. 34 - Taking a creative view of a crisis: Leveraging the Creator Mindset. With Author & Creativity Expert, Nir Bashan. Aug 10, 2020

Nir Bashan is a world-renowned creativity expert. He works with leaders around the globe, teaching them to harness the power of creativity. He believes that everyone can learn to harness what he calls "The Creator Mindset", his formula for codifying creativity. The benefits include improved profitability, better customer service, and a more meaningful workplace.
Nir's stories from his unique career are fascinating. He has taught undergraduate courses at UCLA, worked with global businesses, such as Microsoft, EA Sports and AT&T, and has been nominated for an Emmy!
In this episode, Nir details why he believes that creativity is essential to business success. He shares examples of companies who have thrived when harnessing creativity, and those who have failed by ignoring it.
An entertaining chat that uncovers some great insights on power of the Creator Mindset.
Episode Linkshttps://livetilesglobal.com/products/http://www.nirbashan.com/http://www.thecreatormindset.com https://www.youtube.com/channel/UCOiXZjhjjVQ2jTpI2iukBAg | Youtubenb@nirbashan.com

Ep. 33 - What to do when everyone looks to you for answers during a crisis. With Crisis Advisor, Grant Chisnall from Left of Boom. Jul 27, 2020

Have you ever been in a room full of people during a crisis? Have you ever been that person that everyone is looking to for answers? My guest on this episode has been in that position many times.
Grant Chisnall is an expert crisis advisor who advises businesses on crisis management. His company, Left of Boom has been working with many companies during the COVID crisis. Grant has supported some of the world's leading organizations through crisis events. He has seen cyber attacks, air crashes, natural disasters and workplace fatalities.
In this episode, Grant shares the insight he has gained from 20 years working in crisis management. He also talks about his experiences from the infamous Sundance Resources plane crash.
Episode linksLiveTiles Reach - A tool for communicating in times of crisis More Intelligent Workplace podcasts Sundance Plan crash newspaper article Left of Boom Crisis Talks podcast

Ep. 32 - Re-imagining a global sporting spectacular during a pandemic. With Tennis Australia CEO, Craig Tiley. Jul 13, 2020

The Four Major global tennis tournaments, known as the Grand Slam of Tennis, attract the best players in the world. With them comes millions of viewers, and millions of dollars in prize money.
In years past, the Australian Open's place in the Grand Slam pecking order was towards the lower end. But not any more. Operated by Tennis Australia, the Australian Open is more than just a Grand Slam tournament. It is now a two week cultural event on the Australia calendar that attracts over 800,000 attendees. The event beams into 900 million homes and employees thousands of people.
The Australian Open is a big business, but it has not been immune to the effects of the Covid-19 pandemic. Like all businesses they are finding their way in the new world, which is a challenge. In doing so, they are focusing on three themes for the 2021 event…Recovery, Re-Open and Re-Imagine.
Chris recently sat down with Tennis Australia CEO, Craig Tiley, to talk about his plans for this year's Open.
For more interviews, visit: https://podcast.livetiles.nyc/

Edu Series. 13 - What happens when the remote working novelty wears off? With "Lessons in Happiness from the Third World" author, Pete Jensen. Jul 09, 2020

There was a bit of excitement and nervous energy when businesses were required to send their workforce home. Setting up home offices, using new technology and being able to work in leisure wear was a bit of a novelty. A few months down the track, and what started out as a temporary solution is looking more and more like the new normal.
In this episode Chris talks with “Lessons in Happiness from the Third World” author, Pete Jensen. Together they discuss the current issues facing businesses with remote work forces, including:

What to do once the novelty wears off
How to avoid the downward well-being spiral
The principles of WHO-listic well-being
How to build a strategy for well-being in isolation
Finding sustained happiness

Episode Links
TED TalksPsychological Safety – Amy Edmonson https://www.youtube.com/watch?v=LhoLuui9gX8&t=11sLoneliness and addiction – Rachel Wurzman https://www.youtube.com/watch?v=pxEcvU0Vp_M
Contact Petepete.jensen@larsenjensen.com www.larsenjensen.com https://www.linkedin.com/in/petejensen1
Book purchaseswww.facilitatinghappiness.com

Edu Series 12. - Who benefits most from a remote workforce? With Hasset Group Managing Director, Dave Hassett. Jul 07, 2020

When COVID-19 hit, businesses around the globe implemented remote working strategies, and the work from home revolution began. With restrictions being lifted in some parts of the world, businesses are faced with the decision of either continuing to embrace remote working, or send everyone back into the office.
Over the last few decades, working models and the office environment have significantly changed. We have gone from working in cubicles, to open plan, to embracing a sense of fun with a focus on work life balance, and now thanks to technology, many of us can work from anywhere.
Joining me in this conversation about the changing landscape of the office environment is Dave Hassett, managing director of the Hassett group, a leading Australian boutique executive search and recruitment firm.
Episode Links:LiveSmiles https://www.livetiles.nyc/teams-support-program

Edu Series 11. - Reinventing Your Business in the Post-COVID Age. With Telstra Digital Services Partner, Julian Cross. Jun 16, 2020

On this episode of the Education Series, as the business world gets ready to face the reality of a post-COVID world, it’s clear there will be many new challenges to face.
Is reinvention a requirement? What are the key drivers for success in the new world? What are the new opportunities for businesses, and what are the key issues to watch out for?
Telstra Digital Services Partner, Julian Cross has over 20 years’ experience working with large enterprise customers on digital transformation projects. On this episode we discuss his strategies for how companies can find their new normal in the post-COVID age. He also shares his insights on what the new normal may mean for employees, and some of the opportunities it will present.
Episode Links:LiveSmiles https://www.livetiles.nyc/teams-support-program

Edu Series 10. - Where to from here? Taking a positive approach to business in the new world. With LiveTiles CEO, Karl Redenbach. Jun 09, 2020

Getting the chance to interview my CEO, Karl Redenbach, has been something that has been on my wish list for a while. When Karl enters a room, or jumps onto a meeting, all eyes and ears are on him. He has a certain charisma about him, an energy, and you never quite know what little gems of knowledge he is going to share.
With the world starting to awaken from a Covid-imposed slumber, many businesses are making plans for "business unusual", as Karl refers to it. Karl discusses some of the major challenges businesses will face post-Covid and his excitement for what is to come. Ever the optimist, Karl shares his enthusiasm for the remote working revolution. He believes LiveTiles is well placed to support remote workers now and into the future. This is just a few examples of the insights Karl shares in this inteview.
Strap yourselves in for this chat, Karl covers a lot of ground, as I expected he would.
Episode Links:LiveSmiles https://www.livetiles.nyc/teams-support-program

Edu Series 9. - Remote working the right way: best practices. With Timlin Enterprises CEO, Ryan Thomas. Jun 02, 2020

Communicating with a remote workforce has its challenges, but what if remote working is here to stay? Have you set your remote workforce up for success?
On this episode Ryan Thomas, CEO of Timlin Enterprises, offers advice on how to set up your remote workforce. Ryan has been operating a remote workforce for many years and has also helped many clients to set up their own.
In this episode, he shares strategies for working together, when you are apart. How avoiding meetings for meetings’ sake will make you more productive. Why understanding and respecting new work patterns is so important, and how you should prioritise fun for the sake of your mental health.
Episode Links:LiveSmiles https://www.livetiles.nyc/teams-support-program

Edu Series 8. - Time to check in on your employees well-being. May 26, 2020

As a result of Covid-19, companies the world over have adopted remote working models for their employees. Anecdotally, results have been mixed. Some employees love the flexibility, others crave human interaction. Companies are being forced to “let go” some of their controls with he new model. But, some are reporting that employee productivity levels remain high, and in some cases have even increased.
How are your employees faring? When was the last time you checked in on them?
We are hearing rumblings of a wave of mental health issues that may cause greater harm than the pandemic itself, but time will tell. In this episode, mindfulness expert, Nina Purewal and founder of the LiveSmiles movement, Peter Nguyen-Brown join me. We discuss the potential mental health issues that are on the horizon, what we can do to support employees through them, and what part technology has to play in the solution.
Episode Links:Let That Sh*t Go LiveSmiles https://www.livetiles.nyc/teams-support-program

Edu Series 7. Chasing Microsoft Teams Nirvana. With Microsoft Product Marketing Manager, Jas Basra. May 19, 2020

Since Covid-19 struck the globe, Microsoft Team has gone from strength to strength and at the time of this recording was sitting somewhere near 75 million daily users. May of those users are fairly new to the platform and are busily discovering what it has to offer, which is why I invited Microsoft Product Marketing Manager, Jas Basra on to the podcast to talk about it.
Many of these new users, as well as those who have been using it for a while, are using it mostly for communicating via chat, video and voice calls and hosting meetings…but there is a lot more to it than just that, and companies such as LiveTiles are working with Microsoft to augment it in many ways to make our working lives easier.
Enjoy the conversation with Microsoft Product Marketing Manager, Jas Basra

Edu Series 6. - Keeping Education moving in the new world. With Tim Rose, Learning Innovation Specialist at Saïd Business School, University of Oxford. May 11, 2020

Working from home is our new normal. And if you’ve got children, you’re probably also struggling with the world of homeschooling. Teachers are scrambling to understand the new technology they need to deliver lessons, and parents are trying to juggle supervising their children’s learning in between business video calls and Teams chats.
So how are educators modifying their teaching methods to cater for the new normal? What challenges are they facing, now and into the future? How is technology shaping this new world?
Join Host and Creator of the Intelligent Workplace Podcast, Chris Lukianenko, as he investigates how the education sector is managing the current crisis. His guests for this discussion are Learning Innovation Specialist at the University of Oxford’s Saïd Business School, Tim Rose, and LiveTiles’ Head of Global Communications, Paul Conneally.

Edu Series 5. - Building a Global Marketing Team During a Crisis. With LiveTiles CMO, Nick Ramkea. May 05, 2020

Building high performing teams is a difficult task, even more so when you are required to do it when the world is in the grips of a global pandemic that is changing everything we know about the business world.
On this episode, Nick Rameka, Chief Marketing Officer for LiveTiles shares his story of how his newly formed Global Marketing team was flipped on its head due to Covid-19 and how it had to establish a new way of working, find a common purpose, get to work and deliver a mountain of work during one of the most critical time periods in LiveTiles short history.

Edu Series 4. - Microsoft Teams, Beyond The Meeting. With Digital Strategist, James Dellow. Apr 28, 2020

On this episode, I talk with James Dellow, a human centered designer and digital workplace strategist. James is passionate about the concept of effective distributed teams, and he shares his insights on what it takes to set them up.
Microsoft Teams is a major player in this space and James shares his insights on why it is a big part of his strategy. He shares his thoughts on how businesses can go further with this software, outside of facilitating meetings.
This is a practical discussion the covers the setup and operation of effective distributed teams, and then how to fine tune them to make them work for you.Episode Links:https://www.livetiles.nyc/teams-support-program https://www.livetiles.nyc/teams-tips-and-tricks https://www.livetiles.nyc/teams-planner https://www.livetiles.nyc/the-teams-game https://chieftech.com.au/post/virtual-teams-canvas/https://chieftech.com.au/post/covid19-out-of-office-report/

Edu Series 1. - Corporate Communications in Times of Disruption. With LiveTiles Global Head of Communications, Paul Conneally. Apr 20, 2020

This episode of the Education Series is a recording from a live session of the Corporate Communications Online Event Series. We created this new series of webinars in response to global disruption caused by the Corona Virus. Each week we discuss the latest trends, challenges and solutions in the industry.
On this episode, I am joined by LiveTiles Head of Global Communications, Paul Conneally. Paul brings 20+ years of crisis communications experience to the discussion. Paul shares examples of how companies are dealing with Corporate Comms during times of disruption. He also reminds us of the importance of the employees experience for remote work forces.
There are some great tips in here from a very experienced Crisis Communications expert.

Edu Series 3. - How To Start An Internal Podcast To Communicate With Remote Workers Apr 20, 2020

This episode of the Education Series is a recording from a live session of the Corporate Communications Online Event Series. We created this new series of webinars in response to global disruption caused by the Corona Virus. Each week we discuss the latest trends, challenges and solutions in the industry.
On this episode, I take you through all of the lessons I have learned over the last two years writing, recording and producing podcasts for LiveTiles. I share my experiences using the podcast as an internal communications tool and some tips for how to get started. I tell you what equipment to buy, software to use and share with you the the solution we built at LiveTiles that allows you to securely share your podcasts with your employees via their favourite podcasts app, while utilising the security of the Office 365 environment.
Episode Links:https://podcast.livetiles.nyc/https://www.adobe.com/au/products/audition.html https://zencastr.com/

Edu Series 2. - Communication and Employee Engagement Solutions for Disrupted Teams. With Live Tiles Chief Product Officer, Simon Tyrrell. Apr 20, 2020

This episode of the Education Series is a recording from a live session of the Corporate Communications Online Event Series. We created this new series of webinars in response to global disruption caused by the Corona Virus. Each week we discuss the latest trends, challenges and solutions in the industry.
On this episode, I am joined by LiveTiles Chief Product Officer, Simon Tyrrell. Simon is a bit of a renaissance man in the industry, he has a unique skill to be able to get to the core of a problem, and solve it. He enjoys pushing boundaries and trying new things, but also enjoys sharing real-world solutions. On this episode, he is firmly in solution-mode.
Simon shares examples of some of the tech solutions being used to help keep employees engaged and productive while working remotely.
Episode Links:https://www.livetiles.nyc/teams-support-program www.livetiles.nyc/the-teams-game https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 31 - From Haiti to Myanmar: Insights from a Crisis Communicator. With LiveTiles Global Head of Communications, Paul Conneally. Mar 24, 2020

On this episode of the Intelligent Workplace, I am joined by one of my colleagues at LiveTiles, Paul Conneally. It’s funny, when sourcing guests for this podcast I am always working my external networks. I have learned that sometimes it pays to look a little closer to home!
Paul is Head of Global Communications at LiveTiles, a vital role in these disruptive times . Previously, Paul led the public communications team for the International Red Cross Red Crescent. He was on the ground in dozens of challenging contexts with conflict and disaster-affected communities. He was present in Afghanistan, Sudan, Haiti and most recently, Iraq and Myanmar. Paul is passionate about empowering people to collaborate and tell their stories. He believes in harnessing technology for positive impact, and advocating for greater diversity in the tech world.
With the growing number of people now working from home due to the Corona virus, Paul shares his strategies to ensure employees experiences in their homes are not isolating.
Episode Linkshttps://www.livetiles.nyc/resources/events#events-list https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 30 - Insights From A Crisis Communicator. With Crisis & Risk Communications Consultant, Philippe Borremans Mar 16, 2020

A few weeks ago I made a new connection with my guest for this episode. His name is Philippe Borremans and he is an expert in public relations and crisis communications. What started out as a chance meeting, turned out to be quite timely with recent global events.
Phillippe has worked for IBM and Porter Novelli, and co-foudned the Reputation & Co consulting network in Europe and North Africa. He is also a regular guest lecturer at Universities in Europe.
Phillippe believes that the first course of action in any crisis plan should be to consider your employees. With the world in the midst of a global pandemic, this is great advice for C-Suite decision makers.
Phillippe offers up many real world examples and fascinating insights in this episode, enjoy the conversation.
Note: if you would like to take advantage of Phillippe's discount entry to particiapte in the Virtual PR Summit, click here and enter the code 68ZIAYXV
Episode Linkswww.prtraining.online https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 29 - Real-world Artificial Intelligence. With AI Australia Chairman, Callum Bir. Mar 10, 2020

On this episode, we have a real world discussion about Artificial Intelligence. Does your average person actually understand it? At one end of the scale, there is a fictionalized Hollywood version of AI that . On the other end, there are examples of AI that the everyday person doesn't even realize exists. And if they did know about it, would they understand it?
How is your understanding of Artificial Intelligence concepts and real world examples?
On this episode, Callum Bir, the Chair of AI Australia, joins me to talk about some real world AI examples. We discuss how AI is changing our lives, right now, and where the technology may be heading.
Episode Linkshttps://aiaustralia.org/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 28 - The benefits of "Play" in the workplace. With LiveTiles Chief Product Officer, Simon Tyrrell. Mar 03, 2020

Simon Tyrrell has had a long and successful career in the Tech world. Not bad for a failed academic (his words)! Simon is a bit of a renaissance man in the industry, he has a unique skill to be able to get to the core of a problem, and solve it. He enjoys pushing boundaries and trying new things, and he likes to also stir the pot.
He may have a serious role as Chief Product Officer at LiveTiles, but he is also a big proponent for fun workplaces. And to be clear, this isn't about installing the cliché table tennis table into a meeting room.
Simon see tangible benefits with instilling a sense of fun into serious activities. A Design Thinking advocate, with a desire to find new ways to solve problems, he has recently created a Microsoft Teams card game. The game simplifies the implementation of Microsoft's powerful communication and collaboration tool.
This chat is for anyone who enjoys challenging the status quo, or who is thinking about implementing Microsoft Teams.
Episode Linkshttps://theteamsgame.com/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 27 - Democratising design with agile marketing tools. With Canva Head of PR & Comms, Liz McKenzie. Feb 24, 2020

It’s no secret that our working lives are changing at a rapid pace. Once important roles are now redundant, and our children's future roles are figments of our imagination. If you pause too long, things may pass you by.
The rapid pace of change is evident in the Marketing and Communications profession. Communication channels have changed, as have the publishing tools used to create messages. Technology continues to disrupt the landscape and marketing budgets feel the squeeze. The result is that employees need to find new ways to operate as a multi skilled specialist. Cross functional employees operating in agile working environments in the Cloud. Is this the way of the future?
Australian owned graphic design platform, Canva, is a market leader in this space. With their easy to use design tool they are looking to capitalize on the trend of agile design in the Marketing and Comms space.
On this episode, I speak with Canva's Head of PR & Comms, Liz McKenzie. We discuss the current state of play and where she thinks the industry is heading.
Episode Linkshttps://www.canva.com/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 26 - Attention Startups! Sell your story if you want to sell your business. With Orbit Media Group Founder, Chris Adams. Feb 03, 2020

When preparing for my podcasts, I like to have a solid plan for where I want to steer the conversation. But, every now and then I come across a guest like Chris Adams. A guest with so many different stories form their career, that I am not sure which one to ask about first.
Chris Adams is an expat American living in Australia and is the founder of the Orbit Media Group. But, that doesn't even begin to tell his story. Chris has worked with companies such as Amazon, Facebook, and Comcast. He's a keynote speaker at technology and entrepreneurial conferences, and a children's book author. One of his books, Dan the Biggest Dump Truck was even turned into a short video narrated by Hugh Jackman. So when I say that I had many ideas for where to take this podcast, you can understand why.
Chris has a bachelor's degree in English Literature and Mass Communication and a master's of Fine Arts in Professional Writing. He combines his love of the written word with his passion for startups by assisting them with the art of corporate storytelling.
This conversation ducks and weaves between entertaining anecdotes, real world advice, and insights from Chris' time in the world of start-ups. I hope you enjoy it as much as I did?
Episode Linkshttp://www.orbitmediagroup.com/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 25 - Devastation, deep-thought & self-love: A Mindfulness journey. With Author & Mindfulness Expert, Nina Purewal. Jan 29, 2020

My guest on this podcast is Nina Purewal, founder of Pure Minds and co-author of the best selling book, Let That S##t Go. Having studied mindfulness for 20 years, the book is a no filter approach on how to find peace of mind and happiness in the everyday.
Nina develops mindfulness strategies with clients such as Deloitte, Viacom, and Red Bull. In doing so she drives focus, efficiency, team cohesiveness, and employee contentment.
Sit down, take a few deep breaths and press play...it's time to go on a mindfulness journey. This episode is like nothing else I have recorded, it is a raw and honest conversation about life, love and loss. And of course, how to Let That S##t Go on the road to recovery. The conversation goes off on a few tangents, which I did not edit out, as I felt it would detract from the authenticity of the conversation.
Episode LinksLet That Sh*t Go Australia.https://www.pureminds.ca/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 24 - Story Telling is not just for kids. With Microsoft Chief Story Teller, Steve Clayton. Jan 20, 2020

On this episode, I speak with a man who has the coolest job title in tech. His name is Steve Clayton, and he is the Chief Storyteller for Microsoft.
From birth, we listen to stories that entertain us, teach us, inspire us and connect us with others sharing the same story time experience. But as we grow older, something changes and the stories get left behind. Are we too busy, concentrating on adult life?
But somewhere inside that adult body is an inner child wanting to share in the joy of a good story.
So what exactly does a Chief Story teller actually do? Is there a strategy to connect with that inner child? What are the tricks of the trade in crafting corporate stories? Why does Microsoft see it as being so important that they now have an entire team dedicated to it?
I had so many questions, and luckily for me, Steve had just as many answers. In this episode, Steve shares valuable insights on the art of story telling in the modern workplace.
Episode Linkshttps://news.microsoft.com/stories/https://news.microsoft.com/handbook/https://www.livetiles.nyc/intelligent-intranet/livesmiles https://www.livetiles.nyc/

Ep. 23 - Why is the Digital Employee Experience so important? With Step Two Managing Director, James Robertson. Dec 11, 2019

On this episode of the Intelligent Workplace, we discuss the digital employee experience. DEX comprises three elements, how employees work, what tools and technology they use, and the culture they exist within.
While DEX is not a new concept, the focus has increased on it in recent years. An Australian company, Step Two has even begun conducting an annual survey on the topic. Managing Director of Step Two, James Robertson, joins me on this episode to share his DEX insights.
Episode Linkshttps://www.steptwo.com.au https://www.livetiles.nyc/https://nucleuscyber.com/

Ep. 22 - The Need To Humanize Technology. With Managed Solution Founder, Sean Ferrel. Dec 04, 2019

A recent comment from a colleague about a piece of tech being "too cold" got me thinking. What is cold tech? Is that even a thing? What he was actually referring to was the fact that the tech was poorly designed, it wasn't humanized. Humanizing tech refers to designing technology to be better for humans, and better at interacting with humans.
I wanted to know more about humanizing technology, so I invited Sean Ferrel onto the podcast. Sean is the founder of Managed Solution, a award winning IT Services Consultancy from San Diego. He describes himself as "Subject Matter Expert on opinions", and backs that claim up with 20 years experience in the Tech World. One of his passions is the science behind humanizing technology.
In this episode we discuss some of the humanizing strategies designers use, how artificial intelligence is influencing it, and what the future holds in this space.
Episode Linkshttps://www.livetiles.nyc/livetiles-ceo-on-ai-humanising-technology-is-the-future https://www.managedsolution.com/https://www.livetiles.nyc/https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 21 - The fight for Workforce Equality, are we winning? With WORK180 CEO, Gemma Lloyd. Nov 25, 2019

On this podcast I've been fortunate enough to talk with some amazing women. Women who are blazing new trails in the business world and looking to create opportunities for the next wave of energetic young women. Opportunities that may not have been available to them when they began their career.
Gemma Lloyd, CEO and co-founder of Work180, has been an advocate for women her entire career. Work180 is a global jobs network, operating at the forefront of a new workplace revolution. With a new office in New York and London, Gemma can now amplify her efforts on a global scale.
In this episode you will hear Gemma's thoughts on how the fight for equality in the workplace is going. She also shares some great insights about one of her clients who's efforts are paying off, BHP.
Episode Linkshttps://au.work180.co/https://www.livetiles.nyc/https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 20 - It's Movember...let's get serious, Mental Health in the workplace is a major concern. Nov 19, 2019

The Intelligent Workplace podcast is more than a technology discussion. There are many other cultural and societal issues shaping the future workplace.
Mental Health is one of those such issues, and it is having a real effect on the workplaces of today. Global statistics detailing the people affected by mental health issues are confronting. We must do more as a society to address the problem.
The Movember Foundation has been raising awareness for men's health issues since 2008. Almost two decades later, and what began with 30 mates growing moustaches to raise funds, now boasts 5 million supporters Mo’ Bros and Mo’ Sistas. Recently, Movember has increased it's focus on raising awareness of mental health issues.
On this episode, Movemeber CEO Travis Garone discusses the the success of their movement and how we as a society are tackling mental health issues.
Episode Links:https://au.movember.com/https://www.livetiles.nyc/livesmiles-intelligent-wellness-solution-movember-edition

Ep. 19 - Where is the love for HR Analytics? With Zegami Technologies, Tony Habschmidt. Nov 12, 2019

On this episode of the Intelligent Workplace we take a look at HR Analytics. On previous episodes we have looked at issues affecting humans in the workplace, but what about the management of those resources? Where are the new ideas, systems and solutions that will make the working lives easier for those of you who work in HR.
Why is it that HR systems are often forgotten? What types of analytics solutions are available to us, and how does AI play a part in the solution? Changing the hearts and minds of those working in an area of expertise that isn’t always seen as linked analytics is a bit of challenge. HR concepts are, by their nature, highly intuitive and subjective. Solving HR problems requires judgement and patience, analytics aren't always the first option.
Joining me in this discussion on the Intelligent Workplace is Tony Habschmidt. Tony has 10 years of HR consulting experience with the world’s largest HR consultancies, supporting senior leaders tackling their biggest workforce strategy issues.
Episode Links:https://zegami.com/https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 18 - Danger! Don't under estimate user adoption! With On-Point Solutions Managing Director, Kirsty McGrath. Oct 29, 2019

In the fast paced world we live in, we are constantly faced with change in our working lives. Some of us lap it up and thrive on the unknowns and the pace at which we navigate uncharted waters, others are a little more resistant to it.
Change can be frightening for some, and it can be hard work for those who are tasked with making sure everything goes smoothly. And that’s where my guest for today’s episode comes in…Kirsty McGrath, Managing Director for On-Point Solutions, Microsoft MVP and expert in User Adoption.
I invited Kirsty onto the Intelligent Workplace to discuss how using the right strategy can help to reduce the friction involved with rolling out new technologies and products, which in turn leads to driving lasting user adoption.

Ep. 17 - New-world networking...lessons from LinkedIn. With Content Marketing Strategist & LinkedIn Expert, Sally Illingworth. Oct 21, 2019

With the advent of social media, the way that we conduct business and build networks in the modern age has seen significant change . LinkedIn is a big part of that change, but even the way that platform is being used is changing. A new wave of influencers on LinkedIn are changing the way people network in the modern age.
Sally Illingworth, is one of the new wave of influences with a network of 50,000 LinkedIn followers. She is an experienced Content Marketing Strategist who is an engaging presenter.
Sally is also passionate about diversity in the workplace. #brainsoverbreasts is her online campaign that recognises women for their intellect, not their inherent female body features.
In this episode I speak with Sally about the strategies she is using on LinkedIn and how they translate to the Intelligent Workplace.
Show linkshttps://www.linkedin.com/in/sallyaillingworthhttp://sallyillingworth.comhttps://nucleuscyber.com/

Ep. 16 - Decoding Disruption in the age of Artificial Intelligence. With Resilient Futures Managing Director, Larry Quick. Oct 15, 2019

On this episode of the Intelligent Workplace, I take a deep dive into the world of Digital Disruption. Recognising and responding to disruption is an important strategic imperative for business leaders. Failure to adapt, or doing so too late, can be the difference between success and failure in the modern business environment.
What is Disruption? What isn't it? What are the warning signs? How does it happen, and how can businesses become disruption ready so that they can leverage it?
My guest, Larry Quick from Resilient Futures, is well qualified to answer these questions, and more. Larry has been researching disruption and resilience for over 20 years. He is the co-author of “Disrupted: Strategy for Exponential Change” and the original developer of the Strategy in Action framework. As the Managing Director of Resilient Futures, he works with clients to leverage disruption and ensure success.
Show Notes Links:https://www.resilientfutures.com https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 15 - A "Happiness Hacker" seeking happiness in a scheduled life. With BKindred CEO, Penny Locaso. Oct 01, 2019

Penny Locaso isn't afraid to shake things up and go all in on what she believes in. She launched BKindred in 2015 and turned her life upside down in doing so. She quit a successful career as an executive, called time on an 18 year relationship and relocated her family across the country. She was searching for happiness and wouldn't quit until she found it!
Bkindred aims to skill 10 million humans on how to future-proof their happiness by 2025. Penny Locaso, the world’s first happiness hacker, is at the helm to make sure it happens.
As a champion of diversity, Penny partners with global organisations to humanize the future. She is also an advocate for fearlessness and once presented a keynote speech in her bathing suit!
Penny believes in the power of human connection, and she practices what she preaches. She invited me to her home to record this interview and share her thoughts on Happiness Hacking!Show Notes Links:https://www.bkindred.com/https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 14 - The "Four Birds" of Change Management. With ShareThePoint Managing Director, Debbie Ireland. Sep 23, 2019

Debbie Ireland is the Managing Director of ShareThePoint Ltd, a New Zealand company that specialises in Office 365 and SharePoint training. Debbie's involvement in the tech industry doesn't stop there, she also manages the Annual Digital Workplace Conference in Australia and New Zealand.
Other than running her business and organising conferences, Debbie is all about people…understanding what makes them tick and how to get the best out of them alongside the amazing technology we use in our daily lives. I thought I would borrow upon her expertise to discuss something that has been mentioned quite frequently in some of my interviews lately…Change Management.

Ep. 13 - Battling Fear and Toxicity in the workplace. With CEO, CMO & MVP, Heather Newman. Sep 16, 2019

Heather Newman is a woman of many talents. Not only is she an established podcaster, host of the Mavens Do It Better podcast, but she is also a Microsoft MVP, CMO at Content Panda and CEO of marketing consulting firm, Creative Maven. Add to those responsibilities that she is also a highly sought after public speaker, and its fair to say that I was truly grateful to be able to grab some of her time recently!
Heather was in Australia as a guest of the Digital Workplace Conference where she workshops and spoke to delegates in thought leadership sessions. One of her sessions discussed the idea that Fear and Toxicity have no place in contemporary corporate cultures, something that really resonated with me, so I invited her on to explore the topic with me.
https://www.mavensdoitbetter.com/https://www.contentpanda.com/https://www.creativemaven.com/https://www.dwcau.com.au/https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 12 - I can, and I will...a Women in Tech success story. With Microsoft Partner Solutions Professional, Lee-Ann Dias Sep 02, 2019

Our industry is putting a lot of effort into creating a more diverse workplace. Despite the efforts, anecdotal evidence and the current employment statistics suggest there is more work to do.
But, it is not all doom an gloom. On this episode I speak with Lee-Ann Dias, a Partner Solutions Professional at Microsoft, who is thumbing her nose at the statistics. Lee-Ann's has worked in areas from Customer Success to Technical and Business Development.
Lee-Ann is poster child for the The Woman in Tech movement. Her career began off the back of a university degree in computer science and has continued to soar.
There are many paths for entry into this industry for women, but some are working better than others. I thought it would be interesting to talk to Lee-Ann about her career success to date and get her thoughts on how we can improve the pathways for women.
Zegami link: https://zegami.com/ The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 11 - Tips for the C-Suite on Digital Transformation. With Velrada Managing Director, Saul Sabath. Aug 27, 2019

My guest on this episode of The Intelligent Workplace is is Saul Sabath, the Managing Director of Velrada. Velrada is a global business advisory and digital transformation consultancy that have worked with leading companies such as BHP, Mitsubishi and Treasury Wine Estates. They are also a Triple Crown Microsoft partner and won 2018's Microsoft Partner of the Year for Dynamics 365 Field Service.
Saul has over 20 years experience in a number of leading edge IT consultancies, working with clients in financial services, higher education, manufacturing, and community care, helping those organizations to improve and accelerate their business in the digital age. He is well versed in many business disciplines.
For this episode, I thought that I would borrow upon Saul's expertise in working with customers that sit atop their businesses and need to make sense of the new technology that they are faced with. What sort of conversations do they have? What insights has he garnered over the years from interacting with these key decision makers? And what advice does he have for the listeners on embarking on digital transformation projects with them?
I really enjoyed Saul's insights in this chat...quite thought provoking.
LiveSmiles link: https://www.livetiles.nyc/intelligent-intranet/livesmiles

Ep. 10 - Chasing the dream of a truly diverse workplace. With Women In Tech President, Christine Bongard. Aug 19, 2019

On this episode of the Intelligent Workplace Podcast, I explore a bit of a broader issue. Diversity in the workplace is something that all companies strive for, as it allows them to incorporate a broader range of perspectives within the business. It could promote faster problem solving, better innovation, increased creativity, and a more engaged workforce. But it's not an easy task, especially in the technology field.
In this episode, I focus on one of the major challenges for employers in the tech space, seeking to diversify their workforce and that is attracting women into the field. To join me in this discussion, I invited the president of the Women In Tech Network along, Christine Bongard. The WIT Network is a community of professional men and women who encourage and assist women and girls to pursue careers in the technology sector, enable women to attain leadership positions and advance their careers and support female entrepreneurs.
I recorded this interview a few weeks ago when Christine and I were both in attendance at the Microsoft Inspire event in Las Vegas. Enjoy the conversation.
Starmind link: https://www.starmind.ai/The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 9 - Creating Gold Medal Winning Teams. With Microsoft Gold Medal Club Member, Ash de Zaya. Aug 13, 2019

Something is becoming very clear to me as I talk to my guests on The Intelligent Workplace. A company can load up with the best pieces of shiny tech available, but there must be more than that to build a successful business. That tech must be paired with an engaged workforce who enjoy their time at work, and feel like their input is valued, to set the business up for success.
In this episode I speak with Ash De Zylva, a Customer Success Manager for Microsoft who is very passionate about the human element of the Intelligent Workplace. In fact, his passion for helping his customers recently saw him be awarded a Microsoft Gold Club award. The Gold Club award recognizes the extraordinary performance of individuals who transform and contribute to the overall success and growth of Microsoft. A great reward for all of his hard work.
Ash describes himself as being immensely passionate about helping organizations to transform and meet their digital challenges head on. He believes that technology, coupled with the right leadership, offers us all the opportunity to rethink and improve business processes, as well as offer the amazing experiences to everyone we come in contact with.
Testfire Labs Hendrix link: https://hendrix.ai/The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 8 - Transhumanism...the future, or just science fiction? With Transhumanism Australia Co-Founder, Alyse Sue. Aug 07, 2019

What do you know about Transhumanism? Well, whether it's a little or a lot, after listening to Alyse Sue's insights on the topic you will be inspired to find out more.
Alyse Sue is at the forefront of a new wave of young and energetic tech influencers who are dreaming big in a fast moving tech world that is only too happy to support their dreams and ideas. Alyse has a rich and varied skill set that she's assembled from her experiences as a software developer, a freelance tech writer and an entrepreneur. Once a founding member of KPMGs Innovate Team, Alyse has co-founded three ventures since including a genomic data machine learning startup and her latest venture, Transhumanism Australia.
An intriguing discussion that certainly had me thinking about where this technology could take us.The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 7 - Should we really care about a Bot's feelings? An exploration of Artificial Intelligence ethics with Microsoft Black Belt, Priya Gore. Jul 29, 2019

This is the first of my interviews that I recorded while in attendance at the Microsoft Inspire event in Las Vegas. Priya Gore is a Global Black Belt and Director of AI & Advanced Analytics for Microsoft Americas.
An experienced Tech executive and has worked in a number of high level positions across the industry, Priya now enjoys helping clients solve their toughest and most challenging business problem. She champions diversity in the workplace, supports the Women In Technology movement and was a founder in the International Association of Microsoft Channel Partners in New England.
Aside from all of her amazing work she does in the industry, she is also a wealth of knowledge when it comes to Artificial Intelligence specifically the ethics of implementing AI solutions.How do we ensure remain in control of AI? Can systems be trained to think like humans? If so, do they have feelings? And, is societies motivation for AI aligned with the best long term interests of humanity?
Priya's insight in this interview are fascinating...enjoy the discussion.
Zegami link: https://zegami.com/demosThe Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 6 - Looking at data differently. With Zegami CEO Sam Conway. Jul 17, 2019

Sam Conway is the CEO of Zegami, a visual search and analytics solution. Zegami transforms visual data into information by combining media, data and AI. It simplifies an organizations interaction with large data sets.
By exploring visual representations of their data, users can uncover valuable insights. They can explore things like employee information, sporting statistics, and even non-traditional data sources like Instagram feeds. Zegami identifies outliers, biases, patterns and correlations within data sets.
An interesting concept that has potential applications in so many industries. This discussion will interest everyone from the Marketing team to the Data Scientists.
Enjoy the conversation.The Intelligent Workplace: https://podcast.livetiles.nyc/
Nucleus Cyber link: https://nucleuscyber.com/nc-protect-for-livetiles/

Ep. 5 - From inquisitive to intelligent. With Dean Corcoran from Microsoft Jul 03, 2019

From a very early age, Dean Corcoran was inquisitive about everything! It started in his backyard as a youngster, where he would explore the natural wonders he found under rocks, up trees and in the dirt. Fast forward into his adult life and that sense of wonder hasn’t disappeared, but now he's in a new backyard. And that backyard is the fast paced world of Microsoft.
Dean is a Data and AI Solutions Strategist for Microsoft Australia. He works with businesses to integrate the latest technologies that drive workplace improvement. Technologies such as Big Data, Artificial Intelligence and the Internet of Things. Dean believes that tech must symbiotically be part of the world we work, live and play in to be beneficial. This idea is something that rings true with the Intelligent Workplace concept.
Join me as I explore Dean’s knowledge of AI, and how he sees it taking the Intelligent Workplace to another level. Enjoy the conversation.The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 4 - The Unintelligent Organisation. With Matt Moore from University of Technology. Jun 17, 2019

I am taking a different approach to this episode, looking at the concept of the Intelligent Workplace from another angle. In this episode, my guest Matt Moore introduces the topic of the Unintelligent Organisation. I know that sounds a little different to the direction of the previous episodes, but trust me on this one.
Matthew Moore, a senior lecturer at the University of Technology, has over 20 years experience working in diverse roles such as Knowledge Management, IT Design and Strategy and Collaboration Management. Matt prides himself on bringing people together in new ways to create new ideas, new products and new experiences…enabling smart people to achieve their potential.
So, what are Unintelligent Organisations and where does the Intelligent Workplace fit with this concept? I'll let Matt explain...The Intelligent Workplace: https://podcast.livetiles.nyc/

Ep. 3 - Don't forget the Digital Employee Experience. With Cameron Smith from SXIQ. Jun 03, 2019

The Intelligent workplace concept is only limited by your imagination. Each person I speak to defines it through the lense of their experience. With each conversation, the concept seems to grow and expand.
Cameron Smith works for the the highly regarded Australian ICT Services provider, SXIQ. Cameron's experience is broad, having working in financial services, Insurance, Construction and Communications. He draws upon his experience in enterprise architecture, application development and digital transformation. His industry insights are valuable and thought provoking.
Cameron is a transformational thinker with a passion for delivering amazing user experiences. This is a very interesting chat.
https://podcast.livetiles.nyc/https://sxiq.com.au/

Ep. 2 - What employees CRAVE from their workplace. With Gregg Lederman from Brand Integrity. Jun 02, 2019

Gregg Lederman founded Brand Integrity, a leadership development and employee engagement company. He has 20 years of experience working within organisation on implementing engagement solutions.
If you have seen one of Gregg's presentations, you would know he is an engaging high-energy speaker. An experienced campaigner, his knowledge of human interactions in the workplace is thorough. Gregg focusses on implementing programs that increase employee engagement and improve work culture.
So, how does the Intelligent Workplace help him address employee cravings.
https://podcast.livetiles.nyc/http://www.gregglederman.com/

Ep. 1 - Technology Layers in the Intelligent Workplace. With James Dellow from Digital Workplace Company Jun 01, 2019

James Dellow describes himself as a human-centred designer and technology strategist. The attributes make him the perfect guest for this new podcast series.
This series is all about exploring the many possibilities the Intelligent Workplace presents. Where can we go with it, how do we get there and what technologies will we pick up for the ride along the way. In this episode, James focusses on the human element of the Intelligent Workplace.
James is an engaging presenter and a much sought after public speaker. He is a veteran media performer and a published author, with a Masters in Business & Technology. Enjoy the conversation, the is so much we can learn from him.
https://podcast.livetiles.nyc/https://chieftech.com.au/about/

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