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    Business

    The Home Service Expert Podcast

    The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

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    Latest Episodes:
    Keep Them Coming Back with Proven Client Retention Strategies Nov 15, 2024

    Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a “counter guy” at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector. Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen. In this episode, we talked about customer feedback, client retention strategies, service efficiencies...

    Transforming Data into More Calls and Better Conversions Nov 08, 2024

    Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Services Podcast,” which offers marketing solutions to help more companies grow. In this episode, we talked about data-driven business decision-making, digital marketing, private equity…

    Driving Growth Through Private Equity Partnerships to Scale Home Service Brands Nov 01, 2024

    Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries.

    Eric, on the other hand, brings over 15 years of experience from over 100 transactions. Eric expertise lies in middle market mergers and acquisitions engagements.

    In this episode, we talked about mergers and acquisitions strategy, private equity, financial metrics...

    Mastering the Principles of Influence with Dr. Robert Cialdini Oct 25, 2024

    Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the “Godfather of influence,” he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of “Influence” and “Pre-suasion.” In this episode, we talked about principles of influence, ethical persuasion, personal development...

    Q&A With Tommy - Taking Market Share: How to Manage Finances and Scale Without Debt Oct 18, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent retention, scaling strategies...

    Unlocking Success by Combining Visionary Thinking with Consistent Execution Oct 11, 2024

    Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President’s Award, Beacon Lighthouse Award, Angie Super Service, and hundreds of 5-Star Google reviews.

    In this episode, we talked about personal growth, delegation techniques, personal branding...

    Implementing Bulletproof Systems to Build a Scalable, High-Performance Team Oct 04, 2024

    Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as “The CEO Whisperer” and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less. In this episode, we talked about scalable systems, employee development, delegation...

    How to Develop Mental Toughness to Edge Out The Competition Sep 27, 2024

    Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called “The Master Closer Seminar” based in Scottsdale, Arizona.

    In this episode, we talked about work ethics, mental toughness, sales tactics...

    Q&A With Tommy - Moving Beyond Revenue Goals for Lasting Success Sep 20, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about profitability, mindset shifts, equity incentive programs...

    Mastering Arbitrage and Turning Small Acquisitions into Big Gains Sep 13, 2024

    Travis Ringe is the President of ProSkill Plumbing, Heating & Air, the Phoenix Area's Premier plumbing, heating and air conditioning service contractor. Proskill Plumbing was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen.

    In this episode, we talked about arbitrage, roll-up strategy, health and fitness, customer retention...

    Building a High-Performance Team: Insights from a Multi-Million Dollar Home Services Powerhouse Sep 10, 2024

    Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can’t Stop the Growth Podcast. In this episode, we talked about greenfield, networking, personnel management, operational metrics…

    Growth Without Burnout: Balancing Team Wellness with Business Success Sep 06, 2024

    Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade’s worth of experience as a licensed green plumber, Aaron has grown his business to a team of 87 strong, even guiding it through a recession-battered economy.

    In this episode, we talked about rebranding, operational excellence, EBITDA, decision-making...

    Crafting Systems for Success: Mastering Implementation To Fast-Track Your Business Growth Sep 03, 2024

    Howard Partridge is the President of Phenomenal Products Inc., a company dedicated to equipping small business owners with the systems and strategies needed to build successful businesses. He is an international business coach and the best-selling author of “The Power of Community.” In this episode, we talked about system implementation, business relationships, communities, time management…

    How to Optimize Every Stage of Your Marketing Funnel for Maximum ROI Aug 30, 2024

    Jim Leslie was the former Chief Technology Officer and Chief Marketing Officer of A1 Garage Door Service. He is Tommy’s go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track and the Freedom events. In this episode, we talked about talent acquisition, lead conversion, marketing and operations...

    Secrets to Service Champions’ $500M Success with Leland Smith Aug 27, 2024

    Leland Smith is the Founder of Service Champions Heating & Air Conditioning, an industry leader that continues to provide homeowners in Southern California with services beyond expectations. In this episode, we talked about recruitment practices, training & development, happy money promises...

    Q&A With Tommy - Proven Strategies for Marketing, Leadership, and Organizational Success Aug 23, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…

    Ken Goodrich’s Proven Strategies to Build and Grow a Sellable Business Aug 20, 2024

    Ken Goodrich is an expert in business process, negotiation, mergers and acquisition, business planning and operations management. As Chairman of Goettl, he is widely recognized by organizations such as the Las Vegas Business Press, Top 40 Under 40 Professionals, and the Business Professional of the Year Success Club.

    In this episode, we talked about selling businesses, mentorship, hiring practices…

    Streamlining Your Operations with the Right Tools and Talent Aug 16, 2024

    Tom Howard is the VP of Customer Experience at ServiceTitan. An experienced home service entrepreneur and consultant, Tom owns multiple residential and commercial service companies in California, including a pest control company and an HVAC company. In this episode, we talked about budget management, automation tools, financing, marketing strategies...

    The Secret Growth Strategy of Multi-Million Dollar Entrepreneurs: Building Relationships Aug 09, 2024

    Steve Sims is an entrepreneur, speaker and coach. He was labeled “The Real Life Wizard of Oz” by Entrepreneur Magazine for his experience with teaching the art of communication and helping businesses accelerate their goals. He is also the author of the best-selling book “Bluefishing: The Art of Making Things Happen.”

    In this episode, we talked about networking strategies, branding, mentorship...

    Embracing Financial Transparency to Build Accountability in Your Organization Aug 02, 2024

    Ellen Rohr is the co-founder of Zoom Drain and the Brand + Industry Marketing Lead for Service Titan. She has worked as a columnist for Huffington Post, PHC News, and is a contributor to many business journals and trade magazines.

    In this episode, we talked about financial literacy, debt management, profit margins…

    Q&A With Tommy - Stacking the Deck with A-Plus Leaders and Top Talent Jul 26, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…

    Transforming the Hustler Into A Resilient Leader with Keith Mercurio Jul 19, 2024

    Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has also guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams.

    In this episode, we talked about building relationships, personal transformation, mental health...

    From Idea to Implementation: How To Get Things Done Right And Fast Jul 12, 2024

    David Cogan is the Founder of Eliances (Where Entrepreneurs Align), a vast private community of diverse leaders, including celebrities and billionaires. With corporate experience from IBM and Microsoft, he's also a successful serial entrepreneur in e-commerce, healthcare, and more. David is a Docusign Global Advisory Board Member, an adjunct college professor, and an advisor to Eureka Loft, a mayoral initiative. In this episode, we talked about work-life balance, time management, launching strategies, relationship building…

    Developing a Family-Oriented Business Culture to Improve Employee Retention Jul 05, 2024

    Eduard Mirzoian is the CEO of RESTORERZ - Emergency Services, the most trusted and technologically advanced emergency restoration company in Southern California. He has a Bachelor’s degree in Architecture from the University of Nevada - Las Vegas and he previously worked as an Operations Manager at Dry Tech Restoration for more than ten years.

    In this episode, we talked about the restoration industry, building client relationships, insurance companies…

    Q&A With Tommy - Scaling Your Growth with Financials, Recruitment, and Online Marketing Jun 28, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business efficiency, online brand presence, scaling strategies...

    The Right People, Processes, and Leadership Styles For Success Jun 21, 2024

    Brian Davenport is the Senior Vice President of Operations at A1 Garage Door Services and former Regional VP of Operations. Part of his role at the company is to find new talent and lead people to their full potential. His other specialties include executive leadership, customer service excellence, and personal development.

    In this episode, we talked about effective meetings, employee behavior patterns, operations…

    From Addiction to Achievement: How Mental Health Fuels Business Growth Jun 14, 2024

    Dr. Anna Lembke is a professor of psychiatry at Stanford University School of Medicine and chief of the Stanford Addiction Medicine Dual Diagnosis Clinic. She appeared in the Netflix documentary The Social Dilemma, an unvarnished look at the impact of social media on our lives and is also the author of “Dopamine Nation: Finding Balance in the Age of Indulgence,” an instant New York Times Bestseller. In this episode, we talked about addiction psychology, mental illness, treatment, productivity habits...

    Inside The Franchise Playbook: From Startups to Scalable Empires Jun 07, 2024

    Dan Claps is the Chief Executive Officer & Co-Founder of Voda Cleaning & Restoration, a successful Franchise Playbook Brand. He’s a serial entrepreneur in the franchise space who joined Murphy Business and Financial Corporation as the franchise system's youngest Business Broker in 2014.

    In this episode, we talked about franchising strategies, local service ads, lead generation...

    Unlocking Millionaire Success Habits with Dean Graziosi May 31, 2024

    Dean Graziosi is the co-founder of Mastermind.com. He is a professional speaker, host of the “Own YOUR Future Podcast,” and the New York Times bestselling author of “Millionaire Success Habits” and “The Underdog Advantage.”

    In this episode, we talked about work-life balance, product strategies, marketing initiatives...

    Q&A With Tommy - Maximizing Local Leads and Clicks for Your Business May 24, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through Home Service Freedom and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing investments, equity programs, advertisement spending…

    An Inside Look Into A1 Garage Doors’ Strategies for Cultivating Top-tier Technicians May 17, 2024

    Alisa Imperial is a Project Manager at A1 Garage Door Services, where she leads a team dedicated to providing leadership and support to industry leaders in home services. Prior to joining the company, she spent over ten years at Spectra, where she worked as a Regional Human Resource Operations Manager during her final year.

    In this episode, we talked about technician training, customer service, ride-along forms, employee engagement…

    How to Scale a Highly Profitable Brand: Innovating and Marketing for Success May 10, 2024

    Chris Hunter is the co-founder and CEO of Koia, a plant-based beverage company that produces refrigerated vegan protein shakes. He previously co-founded Phusion Projects Inc., the company behind the alcoholic energy drink Four Loko and is the author of “Blackout Punch: An Entrepreneur’s Journey from Chaos to Clarity.”

    In this episode, we talked about business risks, resilience, distribution & marketing strategies…

    Transforming Conversations into Conversions: Strategies for Sales Success May 03, 2024

    Joe Crisara is a worldwide sales educator, and entrepreneur, and has earned the title of America’s Service Sales Coach, He combines 40 years of contracting experience with strong expertise in performing “Pure Motive Service.” He co-developed a sales educational firm and website for HVAC, plumbing, and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs, and salespeople in the home service industry.

    In this episode, we talked about customer services, garage doors, selling strategies…

    The Power of Sales Psychology to Drive More Revenue And Profits Apr 26, 2024

    Jeremy Miner is the Founder of the Neuro-Persuasion Sales Method and an internationally recognized sales coach who has taught thousands of people how to increase their sales skills. He is ranked as the 45th highest-earning producer worldwide, with earnings as a commission-only rep reaching seven figures annually. Over the years, he has helped 140,000 salespeople from Fortune 500 and SMB companies triple their sales results, while his work has been featured in USA Today, Yahoo Finance, and others.

    In this episode, we talked about sales psychology, communication tones, selling strategies…

    Q&A With Tommy - Strategic Methods For Expanding A Business Sustainably Apr 19, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investments, scaling businesses, CRM systems…

    Accelerating Business Growth through Text Messaging and Automation Apr 12, 2024

    Ryan Fenn is the Founder and CEO of CHIIRP, a platform strategically crafted to streamline follow-up messaging for home service businesses, resulting in heightened ROI. Through the implementation of text messaging automation, Ryan established CHIIRP after being inspired by the success of scaling his windshield repair business from a single location to nine.

    In this episode, we talked about automation, lead generation, text message promotion…

    Maximizing Energy and Impact with The Ten Disciplines Apr 05, 2024

    Gino Wickman is the founder of EOS Worldwide, an organization that helps tens of thousands of businesses implement EOS with the aid of an international team and online support. He is also the author of the award-winning, best-selling book Traction: Get a Grip on Your Business, which has sold over 1 million copies, as well as five other books in the Traction Library that have sold over 2 million copies.

    In this episode, we talked about inner worlds, peace, self-awareness, entrepreneurial spirit, decision-making…

    Strategies for Building an Exceptional Workplace Culture and Customer Experience Mar 29, 2024

    Joey Coleman is the founder and Chief Experience Composer of Design Symphony – a customer and employee experience branding firm that assists corporations, non-profits, and small businesses in creating breathtaking interactions for the people they serve. He is also an award-winning speaker at both national and international conferences and is the author of the Wall Street Journal bestseller “Never Lose a Customer Again” and the recently released “Never Lose an Employee Again.”

    In this episode, we talked about employee retention & appreciation, customer experiences, engagement strategies…

    Q&A with Tommy - Dominating the Home Service Market through Continuous Growth Mar 22, 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…

    Making Tough Decisions: How to Guide Your Business Through Economic Challenges Mar 15, 2024

    Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a "counter guy" at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector.

    In this episode, we talked about business consulting, marketing strategies, applicant credibility, economic downturns...

    The Door to Door Millionaire's Unstoppable Sales System with Lenny Gray Mar 08, 2024

    Lenny Gray is a door-to-door sales expert and the CEO of D2D Millionaire, a business that trains door-to-door sales reps on the most effective and profitable D2D techniques. He is also the author of “Door-to-Door Millionaire: Secrets of Making the Sale,” a collection of sales tactics to help people improve their communication and overall sales skills.

    In this episode, we talked about pest control companies, door-to-door sales, first impressions...

    From $10M to $1B: Scaling Success through Private Equity Mar 01, 2024

    Adam Coffey is a Founding Partner at CEO Advisory Guru. He is also a best-selling author, and international speaker, renowned for his visionary leadership and ability to propel transformative growth while cultivating high-performance cultures. With more than twenty-one years at the helm, he has successfully led three national private equity-backed service companies, overseeing 58 acquisitions and achieving billions.

    In this episode, we talked about sources of funding, marketing, empire building...

    How to Negotiate and Invest Like A Shark with Daymond John Feb 23, 2024

    Daymond John is an American businessman, investor, television personality, and hip-hop fashion designer. He is best known as the founder and CEO of FUBU, a global lifestyle brand. He is also widely recognized for his hit ABC reality TV series Shark Tank and as the CEO of The Shark Group.

    In this episode, we talked about investment opportunities, profitable deals, bartering…

    Q&A with Tommy - Taking Control of Your Finances Through Smart Debt Management Feb 16, 2024

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…

    Fueling Business Growth with Memberships Feb 09, 2024
    Beyond the Sale: Building Enterprise Value for a Multi-Million Dollar Exit Feb 02, 2024

    Chris Lee is the founder of SolGen Power, a premier solar installer and provider recently recognized by Bennett Financial Times as the sixth fastest-growing privately held company in the nation. He is also the host of a Top 30 Business Show, “The Founder Podcast,” and a member of the Forbes Business Council.

    In this episode, we talked about door-to-door marketing, building enterprise value, exit strategies, work-life balance...

    Crafting Your Business War Plan to Achieve 7-Figure Business Success Jan 26, 2024

    Josh Latimer is the Co-Founder of HonorAndFire.com and the CEO of KidWarPlan.com. He and his wife Ashlee are absentee owners of a multi-million dollar SaaS software company and own equity in 7 other successful ventures ranging from local home services, commercial real estate, marketing, and video production. Josh has spoken on over 100 stages and created over 100 millionaires by working directly with small business owners. He is also the host of the Quick Talk Podcast.

    In this episode, we talked about smart marketing, new business mindsets, selling strategies...

    Team-Centric Growth: Prioritizing People and Culture for Business Success Jan 19, 2024

    Josh Jerge is the founder and CEO of Smart Roof Inc., a residential and commercial roofing company that has generated over $100 million in revenue in just eight years. He is an entrepreneur, investor, and athlete who credits his success to significant investments in the fields of coaching, training, and team building.

    In this episode, we talked about setting prices, sales strategies, clear financials, technicians...

    The Power of Alter Egos: Shaping Success by Creating A Winning Identity Jan 12, 2024

    Todd Herman is an author, speaker, and coach focused on mental toughness, leadership, and peak performance who’s been featured on NFL Films, Fox Sports, PBS, Entrepreneur, and the Today Show. His training programs have been delivered to over 2,000,000 people and have won numerous awards, including the 'Global Leadership & Skill Development Program of the Year' twice. He is the best-selling author of The Alter Ego Effect: The Power of Secret Identities to Transform Your Life, which has been translated into 11 languages. In this episode, we talked about alter egos, better work habits, sales tactics, goal setting...

    Striking Gold in Business Using The Seven Ones Method Jan 05, 2024

    David Ian Wood is the Founder of Focus.ceo, one of the world’s largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for “life coaching.” David is also the author of Get Paid For Who You Are, with a foreword by Jack Canfield of Chicken Soup fame, and is the host of the “Tough Conversations Podcast.”

    In this episode, we talked about lead generation, marketing, business focus...

    Attracting and Hiring A-Players Through Next-Gen Recruitment Strategies Dec 29, 2023

    Jody Underhill is a Senior Partner at RapidHirePro.com, a leading Recruiting Agency that solely focuses on the Home Service Industry. He is also the current Director of Green Elephant Agency and the Director of Operations for Appointment Nerds. On top of working with various business experts, Jody has successfully helped over 150 businesses in terms of developing better marketing strategies.

    In this episode, we talked about advertisements, core values, hiring strategies…

    Q&A with Tommy - Crafting Smarter Business Moves with Data and Analytics Dec 22, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business expansions, booking rates, recruitment and retention strategies, data analysis…

    Creating 99 Millionaires with America’s Plumbing Hero Dec 15, 2023

    John Akhoian is the Founder and CEO of Rooter Hero, a plumbing repair and installation service company. As an experienced Chief Executive Officer with a demonstrated history of working in the consumer services industry, he relies on old-fashioned marketing techniques to promote his business, which now has several locations across California and Arizona. John is also the author of “99 Millionaires,” “The Secret to Real Wealth,” and “Values First: Principle-Driven Leadership”.

    In this episode, we talked about budget allocation, profit-sharing, leadership, culture-building, employee training…

    Secrets of the $500M Goliath of the Home Service Industry Dec 08, 2023

    Frank DiMarco is the Chief Executive Officer of Service Champions Group. Prior to taking over the company, he was Service Champions’ Chief Operating Officer from 2018 and brings over 30 years of operational experience in the home services industry, including serving as Vice President of Operations with Horizons Services and Regional Manager with Goodman. Over the years, he has brought foresight, integrity, and tenacity in delivering customers the absolute best home service experience.

    In this episode, we talked about growth strategies, operations, business acquisition...

    Saying It Right: Strategies for Effective Customer Communication Dec 01, 2023

    Joel Weldon is a seasoned professional speaker with a remarkable career spanning over four decades. He is an executive speech coach and keynote speaker at Joel Weldon’s Ultimate Speaking System and “Success Comes In Cans,” a custom corporate seminar for sales and leadership coaching. Impressively, Joel is a recipient of the coveted Communication & Leadership Award and The Golden Gavel, the highest honor in the speaking profession, reserved for only the most outstanding communicators.

    In this episode, we talked about public speaking, business strategies, people skills…

    Q&A with Tommy - How to Engineer Brands and Businesses That Sell Themselves Nov 24, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about buying or selling companies, hiring technicians, recording financials, task delegation…

    How to Increase Your Profits and Transform Your Business By Buying Back Your Time Nov 17, 2023

    Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently developed a range of resources to support them, including his podcast, "The Growth Stacking Show," and his best-selling book, “Buy Back Your Time.”

    In this episode, we talked about negotiation, time management, coaching…

    Maximizing ROI: How to Make Strategic Business Investments that Pay Off Nov 10, 2023

    Keegan Hodges is the co-CEO of Best Home Services and a board member at Apex Service Partners, a leading national provider of air conditioning, plumbing, and electrical services. Keegan was honored with the Business Ambassador Award, presented by Gov. Rick Scott, and has achieved a remarkable feat by winning the Carrier Corporation President's Award for six consecutive years.

    In this episode, we talked about private equity, acquisitions, integrations...

    Webinars: The Secret Weapon To Making Your Business Stand Out Nov 03, 2023

    Omar Zenhom is the co-founder and CEO of WebinarNinja, as well as the host of the popular podcast The $100 MBA Show, which consistently ranks among the best business podcasts in over 30 countries, with over 190 million downloads. From brick-and-mortar to e-commerce to SaaS, Omar learned the art of entrepreneurship from real-world successes and failures, ultimately dropping out of Wharton’s MBA program to build and manage his own companies.

    In this episode, we talked about webinars, podcasting, communication, personal growth...

    Q&A with Tommy - Fine-Tuning Your Business Operations with a Robust Financial Roadmap Oct 27, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay models, franchising strategies, lead generation, marketing, hiring technicians…

    Talent Acquisition Tactics to Recruit High-Performing Employees Oct 20, 2023

    Jeremie Brecheisen is the Managing Director of Gallup's CHRO Roundtable, where he advises executives and senior leaders on their culture and performance. He is an experienced public speaker, having presented at many public conferences in the fields of HR, Technology, and FinTech, among others. Overall, he has served as a keynote speaker at international conventions with audiences of over 30,000 and live-streaming audiences of more than 10,000 people.

    In this episode, we talked about human resources, talent acquisition, leadership…

    How To Differentiate Your Home Service Company In A Saturated Market Oct 13, 2023

    Wade Langston Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, He is also the founder of Smarter Moving Solutions LLC and the co-founder of Moving Titan Retreats, a mastermind retreat that brings together ambitious moving company owners worldwide to uplift the moving industry. Wade started his moving company with $600 and a pickup truck at the age of 21 while a student at the University of Florida over 11 years ago. From there, he grew the company to a multi-million dollar business with multiple locations and is now successfully franchising the concept.

    In this episode, we talked about the moving industry, upselling practices, franchising, market seasonality...

    Fueling Business Growth with Proven Digital and Local Marketing Techniques Oct 06, 2023

    Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Services Podcast,” which offers marketing solutions to help more companies grow.

    In this episode, we talked about customer relationships, private equity, lead generation…

    Using the 'Market Acceleration Technician Training' To Scale Your Business Sep 29, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay model, team building, management strategies…

    Mastering the Unbreakable Mindset with Wrestling Legend Diamond Dallas Page Sep 22, 2023

    Diamond Dallas Page is a pro wrestling icon, movie star, global entertainer, inspirational speaker, and worldwide fitness guru. He gained fame in the world of wrestling during the 1990s and early 2000s, primarily in World Championship Wrestling (WCW) and later in World Wrestling Entertainment (WWE). Today, he is changing lives with his global DDPY Fitness brand while continuing to entertain millions. He’s moved from a headliner in the ring to headlining documentaries, movies, and action series on Netflix. In this episode, we talked about careers, discipline, work habits…

    Leading for Success: Strategies to Become a More Influential and Effective Leader Sep 15, 2023

    Keith Mercurio is currently the Senior Director of Executive Success at ServiceTitan and is the Founder/CEO of Ethical Influence Global. For more than seven years, he was the Director of Training for Nexstar Network, wherein he built and refined over 20 transformational training programs, oversaw the development of a 15-person training staff, conducted over 120 events per year, and trained 7,000 people annually.

    In this episode, we talked about coaching, public speaking tips, relationships…

    Thriving Under Pressure by Adopting a Military Mindset Sep 08, 2023
    Mastering Mental Clarity to Achieve Your Business Goals Faster Sep 01, 2023

    Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir “Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential,” which describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about growth mindsets, business relationships, fitness routines, discipline…

    Skyrocketing Sales Through Effective Negotiation and Role-Playing Techniques Aug 25, 2023

    Brian Burton is the current VP of Sales for One Hour Heating and Air Conditioning of Southeast PA where he trains the next generation of professionals in the trades on how to sell the right way. He formerly trained technicians for the Benjamin Franklin Plumbing and Mister Sparky Electric on how to identify and present solutions to homeowners strategically. Additionally, he is the host of the “Waste No Day” Podcast, a podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry.

    In this episode, we talked about sales strategies, hiring technicians, plumbing…

    Q&A with Tommy - Fueling Employee Engagement With Equity Incentives Aug 18, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

    Strategies for Building a Powerful and Profitable Network Aug 11, 2023

    Joe Polish is the Founder of Genius Network®, one of the highest-level groups in the world for successful entrepreneurs, where he has helped build thousands of businesses and generated hundreds of millions of dollars for his clients. He is the host of three sales and marketing podcasts including iLoveMarketing.com, 10xTalk.com, and GeniusNetwork.com. Joe has also been featured in Fortune and Forbes for curating the annual Genius Network Event and the 100k Group.

    In this episode, we talked about marketing channels, building relationships, sales strategies…

    Sales and Marketing Secrets of an 8-Figure Roofing Entrepreneur Aug 04, 2023

    Lee Haight is the CEO and owner of RRCA (Roofing & Reconstruction Contractors of America, LLC), a renowned company specializing in commercial roofing restoration services, and is the leader of one of America's top 25 roofing companies. He has trained over 3000 people in the last three years at SkyDiamonds University, the first online university for roofing contractors. Lee also founded The Blue Collar Empire - a network created to help all home service contractors acquire talent, get customers, and extract profits.

    In this episode, we talked about employee management, roofing services, sales coaching…

    KPI Growth Strategies to Scale Your Business from the Ground Up Jul 28, 2023

    Tom Peregrino is the President of Service Nation, the US's largest home service best practice organization. He has over 25 years of experience in the home service industry. Tom first started out in sales in the mid-1990s and then eventually owned and operated his own company, Daffan Cooling and Heating. In 2021 he sold his company and joined Service Nation to create Alliance Premier, a large-scale coaching and training platform.

    In this episode, we talked about KPIs, recruitment strategies, contractors…

    Know Your Numbers: The Role of Financial Clarity in Growing Your Business Jul 21, 2023

    Ian McCarthy is the CEO of the Blue Claw Group and president of the National Basketball League of Canada. Having a diverse professional background that includes accounting, landscaping, and basketball, he has an impressive knack for understanding the financial intricacies of running successful businesses. Known for his unique insights into company metrics and the art of navigating financial nuances, he has grown his landscaping business into a multi-million dollar company.

    In this episode, we talked about the importance of understanding your business numbers, leveraging technology, building better connections in the industry…

    The 8 Profit Activators You Can Trigger in Your Business Right Now Jul 14, 2023

    Dean Jackson is the co-Founder of 90-Minute Books and the owner of NewInformation since 2003. He has been helping entrepreneurs and realtors make more money as a real estate coach and internet marketer. Dean also co-hosts the ILoveMarketing.com podcast and is the author of “Breakthrough DNA: The 8-Profit Activators,” where he shares ideas on how to accelerate business growth regardless of the entrepreneur’s current situation.

    In this episode, we talked about marketing strategies, client referrals, customer relationships…

    Scaling Your Business with Robust Marketing and Strong Systems Jul 07, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about service agreements, business growth, marketing tools…

    How Automation Can 10x Business Efficiency And Slash Costs Jun 30, 2023

    Uzair Ahmed is a Solutions Consultant at Cottonwood Automation, a home-service business process automation and outsourcing firm mainly for plumbing and HVAC systems. After graduating with a degree in Chemical Engineering from the University of Alberta, he started his career in a hybrid sales and technical role at Baker Hughes. Now, he works with business clients to reduce their costs by up to 60% through automating workflows and building an offshore team.

    In this episode, we talked about automation, employee appreciation, hiring and training strategies…

    The Secrets Behind America’s Most Successful Roofing Franchise Jun 23, 2023

    Kevin Newton is the founder and CEO of Honest Abe Roofing, America’s largest and most successful roofing franchise that focuses on consultations, installations, and repairs. He recognized the importance of operating like a retail business, emphasizing advertising and customer service as key pillars for success. Kevin’s leadership and innovative mindset have shaped Honest Abe Roofing into a trailblazing force in the industry.

    In this episode, we talked about franchise models, business systems, management strategies…

    The Art of Handling Tough Conversations: Resolving Tension in Business Environments Jun 16, 2023

    David Wood is the Founder of Focus.ceo, one of the world’s largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for “life coaching”. David is the author of Get Paid For Who You Are, and is the host of the “Tough Conversations Podcast”.

    In this episode, we talked about business coaching, hiring strategies, tough conversations…

    Enhancing Your Company’s Client Retention Efforts through Remarketing and Service Agreements Jun 09, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer retention, business strategies, task delegation…

    Can AI Create The Systems And Processes You Need For Your Business? Jun 02, 2023

    Al Levi is a consultant and CEO of the 7-Power Contractor and one of the contributors of the book The Home Service Millionaire. He was rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars.

    In this episode, we talked about business manuals, org charts, standard operating procedures…

    The Nine Pillars of Building a Sustainable Home Service Business May 26, 2023

    Michael Disney is a co-owner and the COO for CEO Warrior, a business consulting, training, and mentoring firm that uses proven methods to help small businesses overcome obstacles and achieve success. He began his career as an automotive electrical specialist and later worked as a lead generator at Gold Medal Service in 2013, contributing to the company's highest record-sales month at $3.5 million as Director of Sales.

    In this episode, we talked about recruitment strategies, lead generation, financial freedom…

    Develop Self-Mastery to Become the Best Version of Yourself May 19, 2023

    Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir “Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential” that describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about self-mastery, business growth, social media...

    Q&A with Tommy - Dialing In on Your Standard Operating Procedures to Set Up Your Business to Scale May 12, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about payment structures, marketing strategies, equity incentive programs…

    Effective Customer Relationship Management Strategies to Scale Your Home Service Business May 05, 2023

    Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue.

    In this episode, we talked about pricing strategies, practice groups, CRM strategies...

    Q&A with Tommy - Implementing Checks and Balances To Set Your Business Up For Long-Term Success Apr 28, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

    Learn From The Sales King How to Turn Your Technicians Into Sales Machines Apr 21, 2023

    Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona.

    In this episode, we talked about sales training, recruitment strategies, leadership mindsets…

    Adopting a Growth Mindset to Turn Your Business Vision Into a Reality Apr 14, 2023

    David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts “The Successful Mind Podcast,” and is the best-selling author of “The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!”

    In this episode, we talked about business growth strategies, visionary leadership, personal growth…

    Leveraging AI to Supercharge Your Company's Marketing Apr 07, 2023

    Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who’s passionate about saving contractors money on ads and helping them win.

    In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…

    The 5 Languages of Appreciation to Build A High-Performing Team Mar 31, 2023

    Dr. Paul White is an experienced psychologist & speaker, and co-author of the book “The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation.

    In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…

    Delivering Outstanding Customer Service to Attract Better Quality Leads Mar 24, 2023

    Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff.

    In this episode, we talked about entrepreneurship, customer service, leadership, management…

    Q&A with Tommy - Focusing on the Right Metrics to Quickly Grow Your Company Mar 17, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business growth and strategy, franchising, pricing, marketing, people management...

    Ensuring Your Company’s Longevity and Success with the Right Leadership Mindset Mar 10, 2023

    Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning & Electrical, Inc. in 2001 as a sales consultant. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations. As COO, Darius has grown the company’s revenue from $37 million in 2016 to more than $90 million in 2021.

    In this episode, we talked about growth, mergers and acquisitions, sales, training…

    Increasing Key Relationship Value by Mastering the Power of Gratitude Mar 03, 2023

    John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.

    In this episode, we talked about company culture, human resource management, franchising, relationship building…

    Getting Smart With Your Marketing to Stay Ahead in A Highly Competitive Market Feb 24, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, pricing, operations, business growth and strategy...

    The A Method for Hiring and Developing A Winning Team Feb 17, 2023

    Geoff Smart is the Chairman and Founder of ghSMART. Founded in 1995, ghSMART helps Fortune 500 CEOs & boards, billionaire entrepreneurs, and heads of state to confidently achieve their goals through hiring, developing, and leading talented teams. Dr. Smart is also the New York Times bestselling author of Who, Leadocracy, and Power Score: Your Formula for Leadership Success.

    In this episode, we talked about team and organizational effectiveness, hiring, company culture…

    Chet Holmes’ 12 Key Strategies To Turbocharge Your Business Feb 10, 2023

    Amanda Holmes is the CEO of Chet Holmes International which has worked with over 25,000 businesses worldwide. At age 24, she inherited her father’s multi-million dollar enterprise, which specializes in helping companies double their sales.

    In this episode, we talked about The Dream 100 strategy, leadership, sales, marketing, business growth...

    The 4 Core Principles of Leadership to Create Stellar Business Growth Feb 03, 2023

    Ken Haines was appointed CEO of the Wrench Group in 2016, transitioning from his role as the owner and CEO of Coolray, which he held since 2003. Ken brings with him 44 years of experience in the home services industry. Since becoming CEO of Wrench Group, Ken’s leadership has guided the company to become one of the largest, non-franchised home services companies in the United States, growing the organization from $165 million to $1 billion in 6 years.

    In this episode, we talked about mergers and acquisitions, business growth, leadership, marketing, equity...

    Managing Your Brand's Online Reputation the Right Way Jan 27, 2023

    Mark Spencer is the Chief Operating Officer and Co-founder of Consumer Fusion. He has been in the reputation management space for the past 10 years. His key mission is improving and protecting Consumer Fusion's clients' online reputation, and working with good companies that want to look great, not bad companies that want to look good.

    In this episode, we talked about branding, marketing, reputation monitoring, review removal and generation...

    Focusing on Standard Operating Procedures And KPIs To Boost Business Efficiency Jan 20, 2023

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about human resource management, documentation, lead conversion and lead generation, pricing, business expansion...

    Disruptive Marketing Strategies to Win Your Customers' Attention Jan 13, 2023

    Anna Tutckaia is the Head of Marketing at ManyChat, the world’s leading chat marketing platform that helps businesses across 190 countries engage and support billions of customers in real-time and at scale. She is also the Co-Founder at Scalefully, a marketing agency focused on customer acquisition for software and eCommerce brands.

    In this episode, we talked about demand generation, mobile marketing, influencer campaigns, web analytics, and chat automation...

    Getting In Front Of Leads That Are Ready To Do Business Jan 06, 2023

    Doriane Mouret is the VP of Marketing at Jobox, a software company that provides home service marketplaces with an AI infrastructure to directly connect their customers with home service pros. As an experienced leader and entrepreneur, Doriane understands the challenges that come with starting and managing your own business. Today, Doriane helps home service pros overcome the challenges they face when scaling their business and building their careers by embracing technology.

    In this episode, we talked about social media, digital marketing, influencer marketing, market research, and AI...

    How To Get Clients To Sell Themselves On Your Brand Before They Even Call You Dec 30, 2022

    Dan Antonelli is the President and Chief Creative Officer of KickCharge Creative, an award-winning New Jersey-based branding agency that specializes in helping home service businesses redefine themselves and stand out with disruptive brands. With more than 2,000 home service brands under his belt, Dan and his team have overseen the branding of more home service businesses than any other brand agency in the world.

    In this episode, we talked about branding, digital marketing, graphic design, market research, trademarking and copyright…

    Q&A with Tommy - Creating a Thriving Culture Where Everybody Wins Dec 23, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about financing, financing, marketing, compensation, employee retention, sales...

    Building an 8-figure Business Through the Franchise Model Dec 16, 2022

    Mike Andes is the Founder and CEO of Augusta Lawn Care, an eight-figure international lawn maintenance franchise. He also shares his knowledge in the field of marketing, brand awareness, sales, operations, and growth strategy planning through his Youtube channel and his podcast, The Mike Andes podcast. He is also an author who has already written three books, with his latest release titled P4P (Pay for Performance): Why Hourly is a Failing Formula.

    In this episode, we talked about sales, leadership, scalability, franchising, and growth strategy planning…

    How to Make Your Business More Profitable And Find True Financial Freedom Dec 09, 2022

    Meaghan Likes is a small business accountant & consultant, speaker, teacher, and volunteer with nearly two decades’ worth of professional experience. She founded Bookkeeping Academy, and owns five businesses in Northern California. Meaghan's mission is to educate and empower other business owners across the world to find financial freedom in their own lives.

    In this episode, we talked about leadership, financing, bookkeeping, growth, and employee retention...

    Using Automations to Qualify and Convert Prospects More Efficiently Dec 02, 2022

    David Tal is the CEO and co-founder of Verse.io, a next-generation Lead Conversion Platform with specialized technology and highly skilled human concierges. David helps businesses create effective and authentic connections with their prospects by effectively merging the best abilities of technology and people.

    In this episode, we talked about SMS, sales, marketing, lead conversion...

    Maximizing Your Assets to Expand Your Business Quickly Without Losing Momentum Nov 25, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with employees...

    Outmarketing your Competition with the Five-Step Marketing System Nov 18, 2022

    Phillip Stutts is the founder and CEO of Win BIG Media, a corporate marketing agency, and Founder/Executive Chairman of Go BIG Media, a political marketing ad firm. Over the course of more than two decades, he has contributed to 1,472 election victories, including three U.S. Presidential victories, and worked with multiple Fortune 200 companies. Phillip has written multiple best-sellers, including his latest best-selling book titled “The Undefeated Marketing System: How To Grow Your Business and Build Your Audience Using The Secret Formula That Elects Presidents.”

    In this episode, we talked about marketing, data analytics, advertising...

    Closing More Calls with Personalized Customer Service Nov 11, 2022

    Zac Garside is the CEO of Power Selling Pros, a company that gives personalized CSR & dispatch training to create a thriving culture of “WOW” experiences. He was previously Head of Marketing for the company, wherein he has personally coached more CSRs than he or anyone else at Power Selling Pros can count. He also hosts his own podcast called This Call May Be Recorded where he listens to recorded calls of CSRs and shares tips for improvement.

    In this episode, we talked about CSR training, communication, coaching, dispatcher training, employee retention...

    Developing Persuasive Employees to 10x Your Sales Nov 04, 2022

    Michael Bernoff is the President and Founder of Human Communications Institute, a company that specializes in working with people whose success depends on communication clarity. He is also a leader in the personal and professional development industry, and has worked directly with individuals as well as corporate executives who desire to transform their corporate culture in an ever changing marketplace. Michael is a seasoned public speaker who specializes in direct sales, corporate recruitment, and sales training.

    In this episode, we talked about self-development, personal transformation, psychology, sales, employee training and retention…

    Focusing Your Resources on Marketing And Hiring to Set Your Business for Success Oct 28, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring and retention, training, marketing, payment systems...

    Transforming your Employees into Resilient Leaders through Ethical Influence Oct 21, 2022

    Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams.

    In this episode, we talked about coaching, training, leadership development, decision making, personal development...

    Using Marketing Technology to Become a Powerhouse in the Home Service Industry Oct 14, 2022

    Wesley Mathews is the co-founder and Chief Growth Officer of High Level Marketing, a nationwide full-service digital marketing company. High Level Marketing has been helping businesses grow their reach and impact online since 2009, and quickly became one of the fastest-growing web marketing firms in Michigan.

    In this episode, we talked about digital marketing, customer satisfaction, SEO, CRM, branding...

    Using Text Messaging to Turn More Leads into Happy Customers Oct 07, 2022

    Aaron Weiche is the co-founder and CEO of Leadferno, a text messaging platform that aims to help close more leads faster. He is an entrepreneur, founding and leading multiple companies and digital marketing agencies over the past 20 years. Prior to Leadferno, he was the CEO of GatherUp where he led the company to experience 5X growth in a span of four years and appeared in the INC 5000 list for 2019. He continues to share his expertise as a co-host for a podcast on running a SaaS company called TheSaaSVenture.com, as well as through international speaking engagements on the topics of digital marketing, customer experience, conversion, and messaging.

    In this episode, we talked about text messaging, digital marketing, conversion…

    Hiring Employees You Won't Want to Fire through the Core Fit Hiring™ Process Sep 30, 2022

    Ryan Englin is the CEO of Core Matters and an Advisor of Fathom. Core Matters helps out blue-collar companies in the hiring and retention process of their employees. Ryan shares his expertise in a podcast entitled “Blue Collar Culture Podcast” where he highlights success stories and shares secrets to winning with blue-collar culture. He also published a book titled “How to Hire the Ones You Won't Want to Fire: The Art of Pulling Back Their Mask to Really Know the Person You're About to Hire.”

    In this episode, we talked about hiring, recruiting, employee retention, training…

    Building Your Team of A-Players by Focusing on Employee Satisfaction & Retention Sep 23, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financing, leasing...

    Top Recruitment Strategies to Attract High Caliber Talents Sep 16, 2022

    Barb Bruno is the CEO of Good as Gold Training, a company that delivers comprehensive, logical, and easy to implement training to help guarantee that participants realize a strong return on their investment of time and money. She is recognized internationally as one of the top experts in the Talent Acquisition and Staffing and Recruiting Professions. Barb released the book “High-Tech High-Touch Recruiting” in September 2020, a book that talks about providing recruiters with an end-to-end process for recruiting the highest caliber talent that can become engaged employees.

    In this episode, we talked about hiring, recruiting, training, learning management systems, interviews, performance reviews...

    Adjusting your Leadership Style to Bring Out the Best in your Employees Sep 09, 2022

    Danny Kerr is the Co-Founder & Managing Partner at Breakthrough Academy, a company made to help contractors transition from being doers of all things, to builders of great systems and leaders of great people. At 20 years old, Danny took a leadership position for a franchise company and grew sales by 300% in one year, and over the next six years was managing over 150 staff in the organization.

    In this episode, we talked about training, recruitment, ROI, KPIs, leadership, working environment, productivity...

    Capitalizing on Tax Programs to Recover From Pandemic Losses Sep 02, 2022

    Tony Swantek is the Chief Operating Officer at Jorns & Associates. Composed of tax credit veterans with decades of industry experience serving clients of all sizes and in virtually all industries, Tony’s team specializes in helping employers obtain federal and state tax credits as well as disaster relief incentives. In this episode, we talked about tax deductions, tax credits, IRS, clean data, ERC & PPP loans, loan forgiveness...

    Q&A with Tommy - Dialing in on Proper Systems and Delegation to Double your Efficiency Aug 26, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, loans, delegation, scalability, workplace systems...

    Vertical Track: The Event That'll Create 1,000 Recession-Proof Businesses Aug 19, 2022

    Jim Leslie is the Chief Technology Officer of A1 Garage Door Service. He is known as Tommy’s right-hand man and go-to guy for building software needed by A1, and is also a great contributor to the success of organizing Vertical Track events.

    In this special episode of The Home Service Expert Podcast, Tommy and Jim talked about Vertical Track, and what participants can expect from the 3-day live event in October.

    Building A Strong Workforce To Outlast Your Competitors Through Change Leadership Aug 12, 2022

    Randy Pennington is the owner of Pennington Performance Group, a management consulting company that offers ground-breaking solutions to drive performance and organizational climate change for clients around the world. He is also the author of two best-selling books, “Make Change Work: Staying Nimble, Relevant, and Engaged in a World of Constant Change”, and “Results Rule!: Build a Culture That Blows the Competition Away.”

    In this episode, we talked about change leadership, culture, burnouts, customer experience, work-life harmony...

    Million-Dollar-Plus Secrets to Hiring, Training, and Managing a Sales Team Aug 05, 2022

    Jonathan Whistman is the CEO of PerceptionPredict, an organization composed of a pool of data scientists and leading experts that focuses on building high performance sales teams through human-centered data-driven AI models. He is also the Founding Partner of The Sales Boss, a sales consultancy built around the concepts of his International Best Selling Book, "The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team."​

    In this episode, we talked about hiring, profiling, interviews, leadership, performance assessment...

    Having All The Great Techs You’ve Ever Wanted Jul 29, 2022

    Al Levi is the author of The 7-Power Contractor and co-author of The Home Service Millionaire. A former contractor who worked for 25 years in every aspect of his family’s Long Island-based HVAC/plumbing business, Al has been rated as one of the 25 most influential contractors in the United States by Plumbing & Mechanical Magazine. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars.

    In this episode, we talked about recruitment, apprenticeship, training manuals, orientation process...

    Q&A with Tommy - Getting More Lean and Efficient to Keep Up During Tough Times Jul 22, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about sales, marketing, recruiting, creating systems, pricing...

    Growing from $2M to $15M in 20 months with the Right Systems and Mindset Jul 15, 2022

    Lance Bachmann is the Founder of 1SEO Digital Agency, a Digital Marketing firm dedicated to achieving success for clients through proven and ethical internet marketing strategies. He is also the Co-Founder of Shock I.T. Support, the Vice President for Yellow Pages, and the owner of home-service-based businesses. He is releasing an upcoming book titled “Let it RIP!”, where he shares his personal story and how this has helped him grow his businesses further. In this episode, we talked about sales, advertising, employee growth, hustle, business mentality, partnerships...

    Creating Your Competitive Advantage To Outsell Bigger Competitors Jul 08, 2022

    Scott McKain is the Founder and CEO of Distinction Institute and the author of best-selling books “Create Distinction: What to Do When ''Great'' Isn't Good Enough to Grow Your Business” and “ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction.” His company focuses on helping professionals learn how to create competitive space in highly contested marketplaces, and how to deliver the "Ultimate Customer Experience ®".

    In this episode, we talked about shared vision, constant reinforcement, competitive advantage, service, customer experience...

    Overcoming The Three Major Business Gaps to Unlock Your Business Potential Jul 01, 2022

    Benji Carlson is an Assessment Specialist at Breakthrough Academy. He has demonstrated a talent for distilling vast amounts of information to address the root of any problem that companies face. Consequently, he has assessed more than 1,000 trades companies and helped them get on the path to scaling. He is also the co-host of the Contractor Evolution podcast, a show that focuses on helping the everyday contractor evolve into a thriving business owner. In this episode, we talked about hiring, tough conversations, business assessments, clear vision, priority management...

    Earning Your Customers' and Employees' Trust through Brand Storytelling Jun 24, 2022

    Kelly Keenan is the founder of Brand Story Experts, an advertising agency that specializes in merging marketing and culture development to bring out the best potential of their client and partner organizations. He also trademarked the Culture Development Marketing process that centers on the 3-P principle, which involves the defining of the three core components of a story: Attitude, Drive, and Direction. In September 2021, he released a book entitled “Everyone Is An "Influencer”: Building A Brand By Engaging The People Who Matter Most.”

    In this episode, we talked about marketing, branding, storytelling, recruitment, influencers, culture development...

    Intentional Growth Framework: The Method To Grow Your Business Beyond 7-Figures Jun 17, 2022

    Ryan Tansom is the co-founder of Arkona, with a mission to help entrepreneurs get clarity and control on how to intentionally grow the value of their company through Value Growth Education and Strategic CFO Services. He also hosts the “Intentional Growth” podcast, a podcast for entrepreneurs and business owners wanting to clarify a path toward a more valuable business and turn their vision into reality.

    In this episode, we talked about investments, budgeting, sales, long-term goals, value creation…

    Servicing Your Customer’s Needs the Right Way to Build Lasting Brand Loyalty Jun 10, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

    Leveraging The Rule of 26 to Market Your Service-Based Business Jun 03, 2022

    Michael "Buzz" Buzinski is the CEO of Buzzworthy Integrated Marketing, a website marketing firm that specializes in providing profitable digital marketing solutions for service-based businesses. In May 2021, Michael released his book “The Rule of 26 For Service-Based Businesses”, where he talked about the path to doubling your website revenue using the Rule of 26.

    In this episode, we talked about digital marketing, SEO strategies, KPIs, traffic & conversion...

    How To Fine-tune Your CRM To Save Time And Money May 27, 2022

    Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff.

    In this episode, we talked about customer relationship management, efficiency, lead generation and follow-up, employee trust...

    Scaling to $29 Million with Clear Performance Metrics May 20, 2022

    Trey McWilliams is Chief Operating Officer at McWilliams and Son Heating and Air Conditioning, a major player in the heating and repair business for more than 45 years. As a trusted company for the people’s HVAC needs, McWilliams and Sons backs every repair and installation they do with a 100% guarantee. Trey has also been named by ACHR News in 2018 as one of the “Top 40 Under 40” in the HVACR space.

    In this episode, we talked about culture building, sales, hiring, leadership, marketing...

    Combating “The Great Resignation” by Adapting to Modern Workplace Trends May 13, 2022

    David Siegel is the current CEO of Meetup and former CEO of Investopedia. He has over 20 years of experience as a technology and digital media executive leading organizations through innovative product development, rapid revenue growth, and digital traffic acceleration. He hosts the podcast Keep Connected, which is dedicated to the power of community. David’s book, “Decide & Conquer” lays out the framework for decision-making that leaders can use to ensure organizational and personal success.

    In this episode, we talked about people management, hiring, company culture, decision-making, leadership...

    Keeping Your Brand Top of Mind through Exceptional Customer Service May 06, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this episode, Tommy is joined by Danny Kerr, Managing Partner at Breakthrough Academy, and host of the Contractor Evolution podcast, as they talked about sales, finance, training, marketing...

    Effective Sales Training to Build a High-Performing Sales Team Apr 29, 2022

    Ryan Groth is the CEO of Sales Transformation Group, a company that helps growth minded-construction owners and executives who are in need of a scalable sales system. He is an expert in sales training and systems, and is also a board member at the Roofing Technology Think Tank. Ryan was formerly a professional baseball player who transitioned into sales in the construction industry after his career in baseball ended. At present, Ryan and his team have already helped more than 500 businesses through the sales transformation model.

    In this episode, we talked about sales, work environment, employee training, business success, individual growth...

    Building a Sellable Business to Grow Faster And Consistently Apr 22, 2022

    Doug Howard is the Director of Consulting Services at Remodelers Advantage Inc. He is an expert in small business strategy, process improvement, and growth planning. He has more than 25 years of experience as an entrepreneur, coach, and leader. With his expertise in the home remodeling industry, he helps business owners overcome challenges and develop strategies for successfully navigating growth.

    In this episode, we talked about sales profitability, leads generation, employee training…

    Practicing Sales Differentiation to Overtake the Competition Apr 15, 2022

    Lee Salz is the CEO at Revenue Accelerator, and a featured columnist at Business Journal. Lee is also the author of best-selling books including "Sell Different!", "Sales Differentiation", and "Hire Right, Higher Profits.”

    In this episode, we talked about sales differentiation, competitive advantage, customer service & experience, hiring...

    Cultivating a Top-Notch Customer Experience by Hiring the Right Employees Apr 09, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about sales negotiation, advertising, training & recruitment…

    Dialing in Your Systems to Thrive in the Post-Pandemic Landscape Apr 01, 2022

    Gordon Henry is the Chief Strategy Officer at Thryv, an end-to-end client experience software and small business management platform that can help automate tasks and provide good customer experience. He also hosts the Winning on Main Street podcast, where he talks about how to run a successful business in today’s competitive landscape.

    In this episode, we talked about automation, marketing, client acquisition, customer experience...

    Investing in Employee Training to Deliver Top Customer Experience Mar 25, 2022

    Shaun Weiss is a head coach and trainer for Business Development Resources, a training and coaching authority in the home service industry. He was named as one of the Top 40 Under 40 in the ACHR news list.

    In this episode, we talked about sales, company structures, home services…

    Q&A with Tommy - Advertising in the Right Places to Build your Brand Reputation Mar 18, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about marketing, brand building, finance, employee management…

    Designing a Service Delivery Process that Builds Customer Loyalty Mar 11, 2022

    Wayne Mullins is the founder and CEO of Ugly Mug Marketing. He has helped scale multiple companies while helping hundreds of entrepreneurs. He influences more than 250,000 entrepreneurs through his training program and books. He is the author of Full Circle Marketing: Transform Your Marketing and Turn Your Customers Into Evangelists.

    In this episode, we talked about culture, customer avatar, marketing, leadership…

    Having The Right Tools, Team, and Mindset to Dominate Your Industry Mar 04, 2022

    Ben Davis is the owner and CEO of Express Plumbing Service. Express Plumbing Service started as a one-man operation in 2006, and has since grown to the biggest plumbing operation in Idaho. The business collects more than 125 five star reviews on Google a month, and is rated as one of the Top 10 Places to Work.

    In this episode, we talked about entrepreneurship, leadership management, team building, plumbing…

    Mastering Reciprocity to Improve Relationships with Customers and Employees Feb 25, 2022

    John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.

    In this episode, we talked about customer service, gifting strategy, influencer marketing, relationship building…

    Q&A with Tommy - Growing Your Business Faster by Hiring The Right People Feb 18, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about things to look for in a CRM, shifting from a 1099 to W2 model, sales…

    Winning the War for Talent - How To Attract and Retain the Best Employees Feb 11, 2022

    Jody Underhill is the founder of RapidHire, a director at Green Elephant Agency, the owner of Appointment Nerds, and the founder of Upside Down Iceberg. He is an accomplished social media strategist who worked with various marketing experts such as Russell Brunson, Josh Nelson, Frank Kern, and Ryan Deiss, and has helped over 150 businesses in the development of their marketing strategy.

    In this episode, we talked about the right job ads, culture, the difference between hiring and recruiting…

    Building an Impressive Website That Gets You More High-Quality Leads Feb 04, 2022

    Tim Brown is the CEO and founder of Hook Agency and the author of 101 Proven Ways To Hook Better Leads. His boutique digital agency specializes in combining visual design and SEO for small businesses and construction companies. Tim is a content strategy evangelist who has been featured on Forbes, Neil Patel, NBC, and Fast Company.

    In this episode, we talked about organic vs paid advertising, the importance of great website content, SEO, handling websites that don’t rank…

    Developing Top-Notch Training To Build A Strong Team of A-Players Jan 28, 2022

    Victor Rancour is the president of Absolute Airflow and the CEO of Service Hero Academy, which provides powerful training resources for beginners and intermediates in the industry, as well as those who are struggling to increase their sales. In this episode, we talked about maintaining honesty with employees to promote loyalty, rebranding your company, advertising opportunities during COVID, the power of training and promoting from within…

    How Building a Business to Sell (Even If You’re Not Selling It) Can Help You Achieve Entrepreneurial Freedom Jan 21, 2022

    John Warrillow is an expert in entrepreneurship, small business, and strategic planning. He has been the president of The Value Builder since 2015, and the owner and president of the Warrillow Network since 1997. He is the host of Built to Sell Radio, which is ranked as one of the Top 10 podcasts for business owners. His best selling book, Built to Sell, has already been translated into 12 languages and was recognized by both Fortune and Inc. as one of the best business books of 2011.

    In this episode, we talked about running an independent business, automated subscription models, productization, NPS…

    Q&A with Tommy - Outselling Your Competition Without Lowering Your Prices Jan 14, 2022

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about equity sharing programs, pricing, performance pay programs…

    Upgrading Your Digital Marketing to Recover from Pandemic Losses Jan 07, 2022

    Bill Rossell is a marketing expert and the Chief Sales Officer of 1SEO Digital Agency. He oversees all of the pre- and post-sales relationships with clients, making sure that sales teams are setting the proper expectations. He spent six years in the Navy and was in the restaurant business until he decided to join 1SEO. In this episode, we talked about digital marketing, ROI, customer feedback…

    Adopting Performance-Based Compensation to Scale Your Business Sustainably Dec 31, 2021

    Danny Kerr is a Managing Partner at Breakthrough Academy. At 20 years old, Danny took a leadership position for a franchise company and grew sales by 300% in one year, and over the next six years was managing over 150 staff in the organization. Today, Danny is helping external contracting entrepreneurs with Breakthrough Academy, which was rated Canada's 16th fastest startup by Maclean's Magazine. In this episode, we talked about performance-based pay, culture vs. paygrade, mindset, incentive-based program…

    Planning Your Business Exit to Maximize Profit and Cut Losses Dec 24, 2021

    Adam Coffey has spent over the last two decades serving as President and CEO of three national private equity backed service companies across different industries. He is the best selling author of The Private Equity Playbook, and has just released his new book, The Exit Strategy Playbook. He was also named one of the most influential leaders by the Orange County Business Journal from 2018-2020.

    In this episode, we talked about private equity, asset diversification, having a building-to-sell mentality...

    Creating a Winning Company Culture That Attracts and Retains Top Talent Dec 18, 2021

    Dominic Rubino is a successful entrepreneur, business coach and podcaster and owns three companies: Profit Toolbelt, Bizstratplan.com and Cabinetmakers Profits System. Dominic helps owners and contractors who want more time, money and strategy. He has built, grown and sold a number of businesses over the last 20 years. Dominic is also an active public speaker and the author of the book Construction Millionaire Secrets.

    In this episode, we talked about entrepreneurship, customer avatars, branding vs. direct response, hiring, sales...

    Scaling Your Business With Effective Marketing And Relationship Building Dec 10, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about the 1099 model, branding for new business, hiring, pay-for-performance programs…

    Business Growth Strategies from Twitter's #1 Philanthropist, Bill Pulte Dec 03, 2021

    Bill Pulte is the CEO of Pulte Capital Partners and the former director of Pulte Homes. A self-made millionaire, Bill is best known for being a Twitter philanthropist. He is also the grandson of William Pulte, the founder and chairman of the home construction and real estate development company Pulte Group.

    In this episode, we talked about arbitrage, platform consolidation, technology, EBITDA, cryptocurrency...

    Writing Solid Contracts to Protect Your Business from Lawsuits Nov 26, 2021

    Karalynn Cromeens is the owner and managing partner of The Cromeens Law Firm, PLLC. She holds more than 16 years experience practicing construction, real estate, and business law. In her professional career, Karalynn has successfully filed more than 1,000 lawsuits to foreclose or remove mechanic's liens, with several of those being tried to a jury. Karalynn has grown her law firm at a tremendous rate and serves as a mentor to her employees.

    In this episode, we talked about workers’ compensation, contracts, subcontracting...

    Making The Most of Your Acquired Business' Assets to Maximize Your Investment Nov 19, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $50 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Millionaire podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about marketing campaigns and setting customer expectations, how to set up GMBs correctly, justifying pricing with customers, business partnerships, getting credit for your business...

    How Freelancers Can Help Your Company Scale Without Taking Big Risks Nov 12, 2021
    Leveraging Outsourced Solutions To Grow Your Business Faster Nov 05, 2021

    Charlie Felker is the co-founder of Free2Grow, a company that provides back office support to service-based companies to allow owners and operators to focus on growing their business. An expert in home service management, leadership and entrepreneurship, he has also co-founded several other companies, such as RFP Testing and HBM Holdings. In this episode, we talked about outsourcing, CRM, hiring...

    Applying the Power of PR to Dominate Your Niche Oct 29, 2021

    Heather Ripley is the CEO and founder of Ripley PR, as well as the founder and CEO of Orange Orchard PR. She authored the book Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business. She has also helped implement successful PR initiatives for several high profile clients with popular publications such as Entrepreneur Magazine, Franchise Times, The Wall Street Journal, The New York Times and Forbes, to name a few.

    In this episode, we talked about the difference between marketing and PR, effective PR on a limited budget, choosing the right PR agency...

    Embracing a Systematic Approach to Build a 9-Figure Home Service Business Oct 22, 2021

    Josh Kelly is the CEO of Clover Marketing and Consulting, as well as the host of the LIP Service For Contractors podcast. He teaches home service business owners how to consistently grow from seven figures all the way up to nine figures. He has helped his own family business, a local heating, cooling and plumbing company in Phoenix, grow from $7M to $175M in just 14 years. He has been featured on major platforms like CBS, Fox and NBC.

    In this episode, we talked about conversion rates, pricing, marketing...

    Q&A with Tommy - Building a Thriving Business by Selling Value to Your Customers Oct 15, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about mindset, standard operating procedures, conversion rates, service windows and productivity, dealing with burnout...

    Making Use of Field Service Management Technology to Grow and Scale Your Business Faster Oct 08, 2021

    Gabriel Pinchev is an expert in contracting CRM with a strong background in the technology sector. He is the founder and the CEO of FieldPulse, a field service software that acts as a digital hub for running entire contracting businesses from a single app, which helps contractors keep track of their business and get paid faster.

    In this episode, we talked about the benefits of having a CRM, putting up a business that scales beyond your craft, customer service...

    Powerful Lead Generating Strategies to Consistently Build a Steady Stream of Sales-Ready Leads Oct 01, 2021

    Cody Butler is the author of The Definitive Guide To Generating Consulting Clients and The 90-Day Marketing Plan. He has helped over 5000 businesses in instantly impacting revenue growth.

    Peter Lewis is the president of 7XDirect, a firm that specializes in lead generation and advertising whose mission is to provide the best home services marketing that money can buy.

    In this episode, we talked about Facebook marketing, going viral, Google vs Facebook, marketing on a budget…

    Q&A with Tommy - Mastering Effective Branding and Performance Improvement Strategies to Increase Your Sales Sep 24, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about quoting prices over the phone, effective branding strategies, how to find an Integrator, dealing with unethical competition...

    Applying the 4C Method to Increase Your Revenue Streams Sep 17, 2021

    Steven Knight is a partner at Mosaic Home Services, a company aiming to build Canada's largest home improvement franchise network. Since 2016, Steven and his team have invested in 10 home improvement brands, growing each by an average of 58% per year. He is an active member of the Entrepreneurs' Organization, Young Entrepreneur Council, and the Global Shaper of Communities. He's also been featured internationally in Forbes, among other publications.

    In this episode, we talked about franchising, recruitment, cross selling, customer satisfaction scores...

    Demolishing Limiting Beliefs to Turn Struggles into Success Sep 10, 2021

    Carlos Reyes is the CEO of All In Entrepreneurs and National Cash Offer. He began building his own real estate investment company in 2015 and owns 31 companies in the medical, solar, software, educational, and real estate industries, and has seven of his companies grossing millions of dollars every year. In 2019, he started the Help a Friend Foundation, an international development organization.

    In this episode, we talked about motivation, coaching and personal development, hiring...

    Harnessing the Power of Video Technology to Interview and Hire A+ Talent Sep 03, 2021

    Jeremy Tolan is the Partnerships Manager at Spark Hire. An expert at video interviews, recruitment, sales, marketing, and technology, he has helped hundreds of leading organizations successfully implement video interviewing in their recruitment processes. To date, over 6,000 organizations have used Spark Hire to interview millions of candidates across more than 100 countries.

    In this episode, we talked about video interviews, hiring, recruitment strategies...

    Q&A with Tommy - Building a System that Attracts and Rewards Great Employees Aug 27, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answered some of our listeners’ most pressing questions about answers your biggest questions about the Vertical Lift Garage Door event, running a one-man operation, CSR performance pay, building a recruiting system, and more...

    Practicing Proactive Leadership to Build and Manage a High-Performing Team Aug 20, 2021

    Julian Scadden is the CEO of Nexstar Network, a large company out of Minnesota that focuses on best practices and better buy rates. Julian has over 20 years of experience in the business operations side of plumbing, heating and cooling, and is an expert in training, team building and coaching. In this episode, we talked about effective sales coaching, building leadership, goal setting...

    Ken Goodrich: Picking the Brain of the 9-Figure HVAC Maven Aug 13, 2021

    Ken Goodrich is an expert in business process, negotiation, mergers and acquisition, business planning and operations management. As CEO of Goettl, he is widely recognized by organizations such as the Las Vegas Business Press, Top 40 Under 40 Professionals, and the Business Professional of the Year Success Club, He has been successful at flipping companies and has nearly 3 decades of experience in acquiring, integrating and developing HVAC, plumbing and contracting businesses. In this episode, we talked about business acquisition tips and signals, understanding your cash flow, hiring from outside the industry, effective employee training...

    Implementing the C4 Framework to Effectively Leverage Millennial Talent Aug 06, 2021

    Philip Zimmerman is the President of Engineering Leadership Design, LLC and the author of Unleash the Millennials and Save The World. With over 30 years of executive corporate leadership experience and leadership development, Philip frequently shares his deep knowledge about next generation leader development, and millennial engagement at various conferences across the country.

    In this episode, we talked about Millennial culture, loyalty, and engagement, attracting and tapping the Millennial workforce...

    HVAC Secrets to Grow from Zero to 30M in Less Than 5 Years Jul 30, 2021

    Ismael Valdez is the owner and COO of Nexgen Air, a company based out of Orange County, CA. Founded in 2015, Nexgen grew to become the #1 HVAC (heating, ventilation and air conditioning) company in Southern California in a span of barely 5 years. With more than 15 years of experience and a commitment to provide the best service to his customers, Ismael has helped solidify the exponential growth of Nexgen. In this episode, we talked about recruitment, customer relationship management, profitability...

    Staffing Power... Yes, You CAN Find Great Employees! Jul 23, 2021

    Al Levi is the author of The 7-Power Contractor and co-author of The Home Service Millionaire. A former contractor who worked for 25 years in every aspect of his family’s Long Island-based HVAC/plumbing business, Al has been rated as one of the 25 most influential contractors in the United States by Plumbing & Mechanical Magazine. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars.

    In this episode, we talked about staffing, sales, recruiting, training...

    Q&A with Tommy - Investing in People and Technology To Scale Your Home Service Business Jul 16, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Millionaire podcast, Tommy answered some of our listeners’ most pressing questions about recruitment, business expansion, customer relationships, acquisition, marketing, and more...

    Harnessing the Power of Automation to Get You Out Of The Field Jul 09, 2021

    Matthew Mottola is the co-founder and CEO of Venture L, the leading platform for freelancers to run their business. He is the author of The Human Cloud, and is a Forbes contributor on leadership in the freelance economy. He’s been featured in Forbes and Fortune, and was named one of the top 50 remote work experts to follow. In this episode, we talked about remote work, technology, automation, freelancing, digital platforms...

    How to Leverage SBA Loans to Grow Your Early-Stage Business Jul 02, 2021

    Joshua Kim is the founder and CEO of 7a Accelerator, a company that provides consultations, resources, and concierge-style assistance for business owners on capital solutions and securing the right SBA lender. By leveraging $2.5M+ in SBA 7(a) financing, he purchased his first businesses at 19 and 20 years old. A transactional entrepreneur, he is an expert in M&A and government-guaranteed financial instruments. In this episode, we talked about entrepreneurship, management, leadership, finance...

    Implementing Tech Solutions for Faster, Better Business Operations Jun 25, 2021

    Josh Fulton is the Founder and Managing Partner of eSquared Communication Consulting, a provider of high end business telecommunications services for construction, service, and other industries. He grew his company’s revenue from $7.2 million in 2014 to $20.6 million in 2017, a 185% increase in a span of three years.

    In this episode, we talked about B2B, sales, marketing, leadership, business communications...

    Q&A With Tommy - Using Technology and Training for a Stronger Team and Bigger Profits Jun 18, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

    In this episode, we answered some of our listeners’ most pressing questions about training, sales, automation, marketing, financing and growing your business, and more...

    How to Identify and Seize Windows of Opportunity to Thrive in Times of Change Jun 11, 2021

    Brian Biro is a professional leadership speaker, coach, and best-selling author who has delivered more than 1,400 presentations around the world. His clients include Lockheed Martin, the US Army, Microsoft, the University of Notre Dame, senators and representatives from thirteen western states, and hundreds more. He was also rated the #1 speaker at four consecutive INC. Magazine International Business Conferences.

    In this episode, we talked about leadership, possibility thinking, team-building...

    Going for “No” to Win Every Single Sales Opportunity Jun 04, 2021

    Andrea Waltz is the co-author of the best-selling book, Go for No! Yes is the Destination, No is How You Get There. She launched her own training company at the age of 24, and is a Speaker Member of the Direct Selling Women’s Alliance. She was named one of 25 Sales Experts You Should Follow On Twitter by Hubspot and 25 Sales Influencers to Follow on Twitter by Salesforce.com and Live Hive.

    In this episode, we talked about training, marketing, team building, coaching, public speaking...

    Creating‌ ‌A‌ ‌Winning‌ ‌Brand‌ ‌Strategy‌ ‌to‌ ‌Dominate‌ Your‌ ‌Market‌ ‌And‌ ‌Boost‌ ‌Sales‌ May 28, 2021

    Ryan Lucia is the founder of Aaron Overhead Doors, Such n Such Media, Garage Door Store, and the Torsion Talk Podcast. A former software executive, Ryan decided he wanted to go blue-collar. He started his own business with a wife and two children at 36 years old. He has since become a mentor, sales leader, marketer, philanthropist, and entrepreneur who has started multiple businesses, including a marketing agency.

    In this episode, we talked about leadership, sales management, SEO, B2B, marketing...

    Optimizing Your GMB Page to Generate A Flood Of Customers May 21, 2021

    Joy Hawkins is the owner and president of Sterling Sky, Inc. and a Search Engine Land Columnist. She has examined thousands of Google local listings for SMBs in the US and Canada since 2006. Certified in both Google Search & Display, she enjoys spending time managing Google Ads accounts. She has been a speaker at various search engine marketing conferences such as SMX & LocalU, Pubcon, and Mozcon.

    In this episode, we talked about SEO, online marketing, online advertising, social media, blogging...

    Q&A With Tommy - Growing Your Biz Without Working Like a Madman May 14, 2021

    Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $40 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his learnings and insights to help fellow entrepreneurs scale their businesses.

    In this episode, we answered some of our listeners’ most pressing questions.

    Embracing Multiplier Leadership To Bring The Best Out Of Your Team May 07, 2021

    Dirk van Reenen is the founder of BERGflow, a company launched in 2017 that specializes in helping service based companies build better teams to grow and scale through talent acquisition systems, focused organizational structure and processes and training. Prior to founding BERGflow, Dirk ran a business for six years until the age of 27, eventually becoming the CEO of a company doing close to $800M in sales annually.

    In this episode, we talked about leadership development, team building, human resources...

    How to Leave the “Commodity Corner” to Price Your Services The Right Way Apr 30, 2021

    Jaynie Smith is the bestselling author of the books Creating Competitive Advantage and Relevant Selling. An international speaker and consultant, she has spent over 35,000 hours consulting CEOs and C suite executives, and two decades working with Fortune 500 companies. She received one of the 15 Top Performer Awards for CEO coaching, and has been featured in Entrepreneur, and Industry Week, among many other publications. In this episode, we talked about competitive advantages, marketing, sales...

    Streamlining Your Booking Process to Close More Customers Apr 23, 2021

    Austin Haller is the founder of Schedule Engine, a customer service support solution for home service contractors. Prior to founding Schedule Engine, he owned and led a $30M energy company, which he and a partner acquired and sold for 3x the invested capital in less than 3 years. Armed with 15 years of experience in the industry, he has been focused on bringing pioneering technology and services to contractors. In this episode, we talked about team building, strategic planning, operations management...

    Applying the Grow, No Grow Strategy to Make Over 20% Net Profit Consistently Apr 16, 2021

    Kim Archer is the Vice President of Coaching for Business Development Resources, Inc. and the lead trainer for BDR’s financial courses, Accounting & Office Management and QuickBooks for the HVAC Contractor. The architect of BDR’s Profit Launch business planning workshops, she created the templates used to produce hundreds of monthly financial statements, with combined client revenues over 1.8 billion dollars in annual client revenues. In this episode, we talked about team building, coaching, leadership...

    How to Create a Clear Organizational Structure to Inspire Accountability in Your Team Apr 09, 2021

    Danny Kerr is a Managing Partner at Breakthrough Academy, managing over $900 million worth of revenue and helping over 300 entrepreneurs take their businesses to the next level. At 20 years old, Danny took a leadership position for a franchise company, and grew sales from $400,000 to $1,300,000 in just a single year. In this episode, we talked about hiring, systems, productivity...

    How to Adopt a Menu Pricing System to Solve Your Pricing Woes Mar 26, 2021

    Danielle Putnam is the president of The New Flat Rate, the first menu pricing system for home service contractors, and an Advisory Board Member of Women in HVACR, an organization that provides professional avenues for women growing their careers in the industry. An opinion columnist at CEOWORLD magazine, Danielle has experience in business development and management, operations, and related fields. In this episode, we talked about business development, marketing operations, pricing...

    Applying a Holistic Approach to Contracting to Easily Double Your Revenue Mar 19, 2021

    Jim Johnson is the Head Coach of ContractorCoachPRO, a full service coaching company for home service contractors. He has worked closely with over 1,500 contractors and coached 300+ more, and has seen just about every way of succeeding or failing as a contractor, from contractors doing less than $1 million in revenues to companies making over $100 million.

    In this episode, we talked about contracting, leadership development, business consulting, team building...

    Planning Your Sales Process Effectively to Accelerate Your Business Growth Mar 12, 2021

    Sky Stephens is the co-founder of the Association of Professional Builders, a business coaching company that provides cutting-edge systems, world-class support, and sales & marketing training to the construction industry. She has been working with builders since 2014, helping them grow their businesses sustainably and consistently. In this episode, we talked about marketing communications, social media marketing, strategic planning, CRM, sales management...

    Mastering Business Growth Strategies that Attract More Leads and Land Big Clients Mar 05, 2021

    Eric Siu is the CEO of both the content intelligence software ClickFlow and the digital marketing agency Single Grain. He has worked with major clients such as Amazon, Airbnb, Salesforce and Uber to acquire more customers. He also hosts two podcasts with more than 30 million combined downloads to date: Marketing School with Neil Patel and Leveling Up.

    In this episode, we talked about digital marketing, marketing consulting, advertising, search engine marketing...

    How to Do Branding The Right Way and Save Millions on Marketing Feb 26, 2021

    David Litwin has been in the branding and advertising industry for over three decades, working with notable Fortune 500 companies like Hewlett Packard, IBM, Sony, Pacific Bell and Sun Microsystems. He started two agencies, the second of which generated over 3M dollars in revenue in its first 24 months of operation, and authored the books Cre8tve Success, MLK2.0, Mission, Parables & Parallels, and The Wonder Story. In this episode, we talked about brand strategy, marketing, digital and print design...

    The Unbreakable Rules Of Multi-Million Dollar Entrepreneurs Feb 19, 2021

    Sean Castrina has started over 20 businesses in two decades, and runs a multimillion dollar service company along with other startups. He is the host of The Ten Minute Entrepreneur podcast, and is the bestselling author of the books 8 Unbreakable Rules for Business Startup Success, The Greatest Entrepreneur in the World, and World’s Greatest Business Plan.

    In this episode, we talked about entrepreneurship, small business, leadership...

    How to Harness Staffing Power to Deliver Top-Quality Service and Win Life-long Customers Feb 12, 2021

    Al Levi has been rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. After starting and growing his own business, he was able to sell the business to then retire before reaching 50. He is the author of The 7-Power Contractor, and helped in co-authoring the book The Home Service Millionaire. In this episode, we talked about entrepreneurship, contracting, leadership, staffing...

    Identifying Customers’ Pain Points to Become The Preferred Solution in Your Industry Feb 05, 2021

    Bryan Clayton is the CEO and cofounder of GreenPal, an online marketplace that connects homeowners with local lawn care professionals. Described as the “Uber for lawn care” by Entrepreneur magazine, GreenPal has over 100,000 active users completing thousands of transactions per day, and more than $20 million in annual revenue. Bryan was also the founder of Peachtree Inc, a company which grew from 0 to 150 employees until 2013. In this episode, we talked about small business growth, marketing, profitability...

    How To Fine-Tune Your Recruitment Process to Find the Best Talent Jan 29, 2021

    Laura Tolhoek is a Certified Human Resource Leader (CHRL) through the Human Resources Professional Association (HRPA), with over 15 years of experience in using sound HR practices with a pragmatic approach to improve business performance. As the proprietor of Essential HR Canada, she and her team work with clients, including major players in the restaurant, foodservice and retail world, in sorting through details and providing solutions.

    In this episode, we talked about recruitment, employee development, employee retention...

    How to Build and Stack Value in Your Business To Keep Customers Coming Back Jan 26, 2021

    Jim Fetter is the owner of Aire Serv of Sumter, a provider of commercial and residential heater and air conditioning services in Sumter, South Carolina. Formerly the owner of an HVAC business called Jim’s Heating & Air Conditioning, he decided to become an Aire Serv franchisee in 2015, bringing nearly three decades of experience in the HVAC industry to the table.

    In this episode, we talked about small business, HVAC, franchising...

    Developing a Positive Money Mindset to Achieve Profitability in Business Jan 22, 2021

    Shawnna Weber is the CEO of Edgewood Business Solutions and the host of the Faces of Finance podcast. In 2011, she started the company, which specializes in business consulting, accounting, and bookkeeping. Collaborating with entrepreneurs, her team has managed over $60 million in assets across their client base, and have negotiated and implemented strategies saving companies over $1 million over the past 6 years. In this episode, we talked about accounting, strategic planning, bookkeeping...

    Having the Right Mindset and Strategy to Earn $1 Million in Sales on a $40,000 Budget Jan 19, 2021

    Peter Lewis is an entrepreneur based in Ephrata, Pennsylvania. He is the president of 7XDirect, a firm that specializes in lead generation and advertising for HVAC companies. 7XDirect’s long-term vision is to become the best marketing for home services that money can buy.

    In this episode, we talked about marketing, blogging, data analysis, social media, lead generation...

    Embracing a Data-Driven Approach to Become a Home Service Industry Leader Jan 15, 2021

    Marc Tatarsky is the SVP of Marketing at FieldAware, a field service management software company. Throughout his 25 years of professional marketing and business experience, he has held various leadership positions in Marketing, Finance, Human Resources, and Consulting. This industry veteran has served as an agent of growth at some of the world’s largest technology companies, including Pactera Technologies, Accenture and NTT Data Services.

    In this episode, we talked about marketing, finance, human resources, project management, consulting, international development, data...

    Running a Debt-Free Business With Strategic Planning and Execution Jan 08, 2021

    Wesley Bloeme is a ‌young‌ ‌entrepreneur‌ ‌who was‌ ‌able‌ ‌to‌ ‌graduate‌ ‌debt-free‌ ‌because‌ ‌of‌ ‌his‌ ‌business‌ ‌pursuits. He‌ ‌started‌ ‌College‌ ‌Student‌ ‌Pressure‌ ‌Washing‌ ‌as‌ ‌a‌ ‌way‌ ‌to‌ ‌earn‌ ‌extra‌ ‌money‌ ‌during‌ ‌‌his‌ ‌Freshman‌ ‌year‌.‌ After‌ ‌graduating,‌ ‌he‌ ‌grew ‌his‌ ‌company‌ ‌under‌ ‌a‌ ‌new‌ ‌brand, WiseGuys‌ ‌Pro-Wash, which is‌ ‌now‌ ‌the‌ ‌fastest‌ ‌growing‌, ‌highest‌ ‌rated‌ ‌exterior‌ ‌cleaning‌ ‌company‌ ‌in‌ ‌Atlanta‌. In this episode, we talked about pressure washing, customer service, leadership, sales...

    Understanding the Four Aspects of Leadership to Get Your Team To Commit 100% Jan 05, 2021

    Val Sigmon is the President of Entrematic, a global leader in entrance automation. He began his career in 1995 as an assistant Door Center manager at Amarr (now part of Entrematic). Since then, he has held several executive roles within the company across multiple areas, including sales, customer service, product structure, applications engineering, supply chain, and human resources.

    In this episode, we talked about sales management, new business development, customer service...

    Developing Accountability In Your Business To Achieve Your Goals with Consistency Jan 01, 2021

    Randy Stanbury is the author of The Small Business Freedom Formula, and is the founder and CEO of 4 Level Coach. At only 23 years of age, he founded Service Freight Systems in 1995, grew the business until it generated multiple-millions-of-dollars in annual revenue and eventually sold it for a considerable amount. Now, he works with entrepreneurs in finding freedom by leveraging employees' strengths.

    In this episode, we talked about coaching, leadership, entrepreneurship, strategy...

    How to Become The Number #1 Contractor In Your Industry and Get More Customers Dec 25, 2020

    Dave Euse had two decades of experience in SEO and raising the profile of clients on the online realm. Now, he’s a year into running a service that connects homeowners with top-quality contractors, ensuring a successful professional relationship for both parties.

    In this episode, we talked about leadership development, business consulting, marketing, consulting, demand generation, performance marketing...

    Building a Stellar Reputation to Grow a Company by 535% in Just One Year Dec 22, 2020

    Susan Frew is the author of Pufferfish Effect. A CEO, professional speaker, and business coach, she propelled her family business to reach the Inc. 5000 with her own formula and experience, simultaneously overcoming a devastating employee theft that almost took their company down. She has coached 150 different companies and 17 different trades to success during the 2008 Recession, and has honed her skills across two decades to help business owners overcome adversity and achieve success.

    In this episode, we talked about business consulting, leadership development, change management, budgeting...

    Applying Effective Growth Strategies to Keep a Seasonal Business Thriving Dec 18, 2020

    Josh Trees started We Hang Christmas Lights, a Christmas light installation business, in 1997 for residential and commercial clients in Temecula, California. By the third year of his business, he hit a net profit of right around $138,000, and to this day, his business continues to enjoy the benefits of incredibly fast growth.

    In this episode, we talked about marketing, business strategy, recruitment, seasonal businesses...

    How To Use Technology to Grow A Profitable Pest Control Business Dec 15, 2020

    Donnie Shelton is the owner-operator of Triangle Pest Control and Coalmarch Productions, both of which he has grown to multi-million dollar enterprises within the last 10 years. He is the author of two books on business development, Build and Grow! A former United States Air Force Reserve pilot and software developer for a Fortune 500 company, he is an innovator with a proven track record of helping entrepreneurs beat strategic growth challenges in the pest control and lawn care industries.

    In this episode, we talked about team leadership, project management, business development, pest control, software development...

    How to Embrace the Right Mindset to Bounce Back from Any Setback Dec 11, 2020

    Jerry Isenhour is a speaker, mentor, coach, educator, and the author of Chaos to Reinvention: How to Turn Chaos into Clarity. He built various businesses from the ground up, including a chimney service business, a fireplace & outdoor living retail operation, and a manufacturing entity. Launched in 2010, his business coaching service, CVC Coaching, primarily assists professionals in the chimney and venting industry.

    In this episode, we talked about strategic planning, new business development, sales, small business, marketing strategy...

    Making Sense Of ‌Your‌ ‌Business‌ ‌Numbers‌ to‌ ‌Ensure‌ ‌Sustainable‌ ‌Profit‌ ‌and‌ ‌Growth‌ ‌ Dec 08, 2020

    Danielle Hayden is the co-owner of Kickstart Accounting, Inc. where she helps business owners with bookkeeping, financial analysis, and education. She is the author of the Profit Planner book series. After being a corporate finance officer for over ten years, she now assists female entrepreneurs in better understanding their numbers.

    In this episode, we talked about accounting, finance, bookkeeping, auditing, strategic planning, small business...

    How To Motivate Yourself and Your Team to Thrive In Even The Worst Business Crises Dec 04, 2020

    Matt Granados is an author, keynote speaker, and highly sought-after motivational coach. He has helped thousands of others implement an effective and replicable system for motivating even the most unfit and unmotivated individuals over the last decade. Matt has shared his techniques and strategies with professional organizations of all industries and sizes, including Google, Twitter, and the United States Air Force. In this episode, we talked about customer service, leadership,marketing...

    How to Build a Sellable, High-Value Business with Private Equity Dec 01, 2020

    Adam Coffey is the best-selling author of The Private Equity Playbook. Over the past two decades, he has served as President and CEO of three national private equity-backed service companies, and currently leads CoolSys, a commercial refrigeration and HVAC service company. The Orange County Business Journal named him one of their Most Influential Leaders, and made him part of their prestigious OC Top 50.

    In this episode, we talked about mergers and acquisitions, strategic planning, operations management...

    Understanding the New Rules of SEO to Stay Top-of-Mind with Your Customers Nov 27, 2020

    Matthew Woodward has published numerous detailed tutorials and case studies focused on helping entrepreneurs grow their businesses. Since 2012, he has helped thousands of people reach success in increasing traffic and profits. A multi-awarded SEO expert, he has been a speaker at events all over the world including Las Vegas, New York, London, Barcelona, Bangkok, Bali, Romania, Costa Rica and many more.

    In this episode, we talked about SEO, digital marketing, blogging...

    Creating Partnerships With Your Internal & External Customers to Grow a Sustainable Business Nov 24, 2020

    Cheryl McRae is the director of vertical marketing at Scorpion. She is an award-winning professional with over 15 years of national and international marketing experience in telecommunications, biomedical, software, real estate, travel, financial, automotive, and retail. Josh Smith is the VP of marketing at Scorpion’s Home Services division. He continually sharpens the team with industry knowledge, support, and tools to ensure that home services professionals increase their revenue and grow their businesses. In this episode, we talked about digital marketing, product positioning and branding, leadership and motivation, team building and management....

    How to Craft an Articulated Sales Argument to Recession-Proof Your Business Nov 20, 2020

    Jim DuBois is the founder and CEO of Squeegee Pros, Inc., a window cleaning/pressure washing company, as well as WindowWashingWealth.com, a coaching program that helps window cleaners turn their business into a scalable, systemized operation on auto-pilot. He has grown his company into a 7-figure business through effective sales and marketing. He also writes for the American Window Cleaner Magazine. In this episode, we talked about small business, strategic planning, new business development...

    How To Use Data to Maximize Your Marketing Results Nov 17, 2020

    David Carroll is the serial entrepreneur who conceptualized the automated Direct Mail marketing tool Dope360. He is the founder of DOPE Marketing, a marketing business that provides data and advertising services for small and medium-sized businesses. In 2011, he opened Lions Share Maintenance, a company specializing in exterior cleaning and restoration for residential and commercial properties.

    In this episode, we talked about direct mail marketing, market research, email marketing, audience targeting...

    How to Create A Long-Term Business Plan That Can Stand the Test of Time Nov 13, 2020

    Aaron Gaynor is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. With a decade’s worth of experience, Aaron has grown his business to a team of 87 strong, even through a recession-battered economy. He has won multiple awards and recognition for his work, including the 2013 National Green Plumber of the Year award from Green Plumbers USA.

    In this episode, we talked about contract negotiation, team building, plumbing, strategic planning...

    How To Use a Precise, Data-Driven Approach to Find The Right Audience to Sell To Nov 10, 2020

    Jason Cutter is the author of the book Selling With Authentic Persuasion and the host of The Sales Experience podcast. After observing issues that were repeatedly affecting business-to-consumer (B2C) inside sales teams, particularly those spending money on inbound leads, he started Cutter Consulting Group to tackle those problems and present solutions.

    In this episode, we talked about business consulting, management consulting, public speaking, team building, lead generation, outsourcing...

    How To Track Your Metrics Right to Create Predictable Growth Nov 06, 2020

    Spencer Powell is the President at Builder Funnel, and the host of Builder Funnel Radio. He helps companies improve their websites and drive more qualified traffic to their businesses. He has been a featured speaker on inbound marketing at various events, including the Builder 20 Group in Austin, Texas, the Builder 20 Group in Orlando, Florida and the Inbound Conference 2012 in Boston.

    In this episode, we talked about marketing strategy, digital marketing, inbound marketing, SEO, lead generation...

    Mastering People and Processes to Have a Business Running Like a Well-Oiled Machine Nov 03, 2020

    Angela Johnson has been working at A1 Garage Doors since 2008. An accomplished and results-driven operations manager who has mastered overseeing business operations and driving business development, she has had almost three decades of professional experience in the fields of customer service and sales management.

    In this episode, we talked about telemarketing, client service, sales management, training...

    ‌Using‌ ‌Automation‌ ‌and‌ ‌Scalable‌ ‌Systems‌ ‌to‌ ‌Build‌ ‌a‌ ‌Crisis-Proof‌ ‌Business Oct 30, 2020

    Ravi Abuvala is a successful serial entrepreneur, and the chief scaling officer of Scaling With Systems, a firm that has helped businesses improve their systems to increase their appointment rate with high-ticket clients. In less than a decade, he has scaled and founded multiple companies, has worked with over 500 firms worldwide, and has placed nearly 600 fully-trained virtual assistants for his clients.

    In this episode, we talked about paid advertising, lead generation, digital marketing, delegation...

    Automating Your Reputation Marketing to Build Trust in Your Brand And Get More Customers Oct 23, 2020

    Lars Kristensen is an entrepreneur, marketer, and the founder and CEO of NiceJob, a company that specializes in reputation marketing for small businesses. He also established WindowCleaning.com, a premier network of window cleaners in North America serving more than 900 locations, and Stromme, a Digital Ad Agency delivering results for Samsung, Nestle, and other major brands worldwide.

    In this episode, we talked about marketing strategy, reputation marketing, digital marketing, entrepreneurship...

    How To Implement A Performance Pay System to Develop A-Players In Your Team Oct 20, 2020

    Martha Woodward is the co-founder of Quality Driven Software, a successful service business in Oklahoma. Despite living 90 miles away from it, Martha leads her employees effectively with a hands-off management style that she developed over the years. A frequent speaker and online teacher, she emphasizes the need for company culture turnaround and workforce empowerment. Her methods have helped many entrepreneurs develop a self-directed, self-motivated company culture that lets them enjoy freedom in their business. In this episode, we talked about recruitment, employee retention, customer service, business management...

    How Google Is Changing The Game For Home Service Businesses And How to Adapt Fast Oct 16, 2020

    Lorne Sederoff is the Director of Channel Development under the Google Local Services team at SearchKings. Working closely with industry coaches, agencies, associations, and manufacturers, he develops efficient digital marketing programs for professional and home service businesses, while staying up to date and a step ahead of any changes to the Google program to give clients a competitive advantage.

    In this episode, we talked about local service ads, Google Local Services, SEO, SEM, digital marketing, lead generation...

    Mastering Leadership to Keep Your Business Growing in Good and Bad Times Oct 13, 2020

    Mary Kelly is a motivational leadership speaker, business consultant, and author of 13 books about business and economics. She helps businesses improve profit growth through training and coaching. She has been quoted in the Wall Street Journal, Money Magazine, and various other media outlets. Some of her specialties include human resources and logistics - skills honed by 21 years of active duty in the Navy.

    In this episode, we talked about leadership, economic development, marketing strategies and communications, motivational speaking, management and executive coaching...

    How to Target the Correct Audience and Platform to Grow Your Sales Exponentially Oct 09, 2020

    Cody Butler is the author of Got Attitude, The Definitive Guide To Generating Consulting Clients, and The 90-Day Marketing Plan. He is an expert on lead generation and marketing automation, and among the top educators in Business Growth and Marketing Strategy. Named “The World's Leading Lead Generation Expert” by Business Innovators Magazine, he has helped over 5000 businesses, from billion-dollar corporations to celebrity marketers and sporting stars, in instantly impacting revenue growth. To date, he has founded multiple training organizations and numerous 7-figure businesses.

    In this episode, we talked about business marketing, direct response, social media marketing, copywriting, business development, personal development...

    How to Strategically Acquire Businesses to Grow Faster Oct 06, 2020

    Austin Clark is the owner of the Arizona branch of Moxie Pest Control, a pest control and exterminator company that has grown through both acquisitions and organic growth over the years. With his years of experience in the industry, Austin has broadened his expertise in running, expanding, and acquiring businesses.

    In this episode, we talked about acquisitions, pest control, maintenance, operations, recurring revenue...

    How to Achieve Financial Freedom By Becoming A More Effective Leader Oct 02, 2020

    Kelly Schols is a financial and accountability coach, speaker, and success mentor. The president of Kelly Schols Inc., he is also the author of Never By The Book and the host of the podcast of the same name. After becoming a debt-free millionaire by the age of 40, he developed a passion for teaching others his simple and straightforward message of financial freedom through countless workshops across the country.

    In this episode, we talked about leadership, coaching, finance, accountability...

    Adopting An Athlete’s Mindset To Keep Your Business Growing Consistently Sep 29, 2020

    Chad Peterman is the host of the Can’t Stop the Growth Podcast. He is the president of Peterman Heating, Cooling, and Plumbing Inc., a family-owned, full-service HVAC & Plumbing company mainly focused on residential service, installation & repair, located in Indiana. The business has 130 employees, and did $21 million in sales in 2019. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical.

    In this episode, we talked about HVAC, plumbing, management, real estate, property management...

    How Treating Relationships as the New Business Currency Can Make You More Profitable Sep 25, 2020

    Chris Hunter is the founder of Hunter Super Techs and Go Time Success Group. He is also the Director of Customer Relations with ServiceTitan. Over the last two decades, he has delivered quality service and leadership in his industry, earning him over 3500+ positive online reviews and a plethora of awards and recognition. These include the Tom McCart Consultant of the Year Award, Nationally Recognized Contractor of the Year in 2016 by ACHR, and the Ron Smith Industry Trailblazer Award. In this episode, we talked about HVAC, entrepreneurship, leadership, customer service, team building, strategic planning...

    Motivating Your Employees to Grow Your Business To The Next Level Sep 22, 2020

    Mike Dahlke is a serial entrepreneur, business coach, investor, and turnaround specialist. After leaving the financial world in 2011, he jumped into entrepreneurship, and now focuses on both home service companies and business turnaround situations that require strategy and capital. A featured speaker across the United States for different organizations, he built Blue Skies Services from $60,000 of revenue to over $3,000,000 in six seasons. Currently, he owns equity in over 15 businesses in 8 different states, and has completed over 10 acquisitions.

    In this episode, we talked about strategic planning, leadership, mergers and acquisitions, business finance...

    Applying D2D Tactics to Break Through Customer Objections and Win In Sales Sep 18, 2020

    Lenny Gray is the CEO of D2D Millionaire and Rove Pest Control, and the author of Door-to-Door Millionaire: Secrets of Making the Sale. Since 1998, he has been in the pest control & door-to-door industries. From selling door-to-door in college to earn money for tuition, he is now the president of a multi-million-dollar company, training door-to-door sales reps with effective and profitable D2D techniques.

    In this episode, we talked about door-to-door sales, team building, sales operations, marketing, entrepreneurship...

    How To Get More Clients, Connections, And ROI With Podcasting Sep 15, 2020

    John Corcoran is the co-founder of Rise25, LLC. He runs SmartBusinessRevolution.com, and has been publishing the Smart Business Revolution podcast since 2012. A writer for Forbes, Lifehacker, The Huffington Post, Business Insider, Art of Manliness, Entrepreneur and many more, he landed a job as a Writer in the Clinton White House, without having any insider connections.

    In this episode, we talked about entrepreneurship, networking, blogging, small business, business strategy, mediation, civil litigation...

    Applying The Football Season Strategy to Get A-Players on Your Team Sep 11, 2020

    Danny Kerr is the managing partner of Breakthrough Academy, a company that works with over 300 contractors across the continent, managing nearly a billion dollars’ worth of revenue. An expert on recruitment, leadership, and company culture, he continues to push boundaries and create his own success in life, while helping other entrepreneurs do the same.

    In this episode, we talked about hiring, systems, productivity...

    Transforming The Top 20% Of Your Underperformers Into High Performers To Exponentially Grow Your Business Sep 08, 2020

    Jim Packard is the author of Consistency is The New Currency, and has built several successful businesses, including one with roughly 16,000 representatives and 40,000 customers. A Dale Carnegie Instructor and a certified trainer for both the John Maxwell Leadership Team and the Kaufmann Center for Entrepreneurship, he shepherded various inventions through development, and has also appeared on QVC over 25 times.

    George Campbell is the author of The Consistency Chain for Network Marketing. From a decade-long, award-winning career in standup comedy, he ventured into professional speaking, a career he has pursued for more than 20 years. He has educated and entertained tens of thousands of people at hundreds of events, and was even inducted into the NSA “Speakers Hall of Fame” in 2002. He has appeared on 60 Minutes, and was interviewed for a cover article in the LA Times.

    In this episode, we talked about leadership development, entrepreneurship & business strategy, relationship management, personal development...

    Identifying What's Unique About Your Business To Build a Million-Dollar Brand Sep 04, 2020

    Rick Cesari specializes in direct response strategies and video marketing. A direct-to-consumer marketing consultant with over two decades of professional experience, he has used these techniques to help build iconic brands such as The Juiceman, Sonicare, The George Foreman Grill, OxiClean, and GoPro, and grow companies from start-ups to over a billion dollars in sales.

    In this episode, we talked about direct response marketing and television marketing, strategic marketing plans, branding, video production...

    Boosting Your Team Efficiency With The Power of Operating Manuals Aug 28, 2020

    Al Levi is the author of The 7-Power Contractor and co-author of The Home Service Millionaire. A former contractor who worked for 25 years in every aspect of his family’s Long Island-based HVAC/plumbing business, Al has been rated as one of the 25 most influential contractors in the United States by Plumbing & Mechanical Magazine. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars.

    In this episode, we talked about business systems, operations, staffing, sales and marketing...

    How To Price Yourself Correctly And Boost Your Bottom Line Aug 21, 2020

    Stephen King is one of the top thought leaders in the accounting industry. He is the President & CEO of GrowthForce, one of the nation’s largest cloud-based accounting services, and has a life-long commitment to giving back to the community through charitable causes. His eBooks and blog provide insights on management accounting, business strategy, and finance to small businesses and nonprofits, the latter being his largest client sector. When not immersed in helping clients grow, he serves as a role model to his company for proper work-life balance.

    In this episode, we talked about managerial finance, financial reporting, business strategy, entrepreneurship, accounting, management services...

    Delivering The Amazon Experience To Earn More Loyal Customers Aug 18, 2020

    David Giannetto is the Chief Executive Officer of WorkWave, and the author of 3 books: Big Social Mobile, The Performance Power Grid, and The Decoy Artist. He has spent almost two decades leading and managing international organizations focused on the deployment and usage of enterprise-level technology, across a wide range of service-oriented industries. A frequent writer for national magazines, he also shares his expertise to various audiences as a keynote speaker.

    In this episode, we talked about management consulting, strategy, business intelligence, technology, business operations...

    How Outsourcing Your Customer Service Can Get You Business Freedom And Glowing Reviews Aug 14, 2020

    Michelle Myers is the founder and CEO of Pink Callers, a team of virtual assistants providing remote customer service for business owners seeking to automate their daily tasks. When she’s not busy ensuring that her company provides great service and inspires great reviews for their clients, Michelle works with other home service support businesses on an initiative called the Safe Distance Service Association, which is a free member association for home service businesses utilizing safe distance practices for their customers.

    In this episode, we talked about business development, entrepreneurship, customer service, team building, social media, automation...

    How To Get Five-Star Customer Reviews By Applying Rooter Hero’s “Five Keys” Philosophy Aug 11, 2020

    John Akhoian is the founder of Rooter Hero, a plumbing and rooter service company with 14 locations across California and Arizona. Initially widening the reach of his business through old-fashioned marketing techniques, John now utilizes various media platforms to reach a broader audience and increase brand awareness. Before establishing Rooter Hero, he owned and operated a home service franchise for over two decades. He is also the author of three books: Creating 99 Millionaires, The Secret to Real Wealth, and Values First: Principle Driven Leadership.

    In this episode, we talked about negotiation, business planning, coaching, team building, mergers & acquisitions, customer service...

    How To Run Your Business on Autopilot By Building A Great Company Culture Aug 07, 2020

    Matt Michel is an internationally recognized, highly acclaimed motivational and informational speaker. He is the founder of Service Nation Inc., which operates the Service Roundtable, the world’s largest contractor alliance. Matt was the 35th and youngest person inducted into the Contracting Business Hall of Fame, and was named one of the 22 most influential people in the history of the residential HVAC/R industry by Contracting Business Magazine.

    In this episode, we talked about strategic planning, marketing strategy, entrepreneurship...

    Accelerating Your Business’ Explosive Growth With The Right Systems Jul 30, 2020

    Mark C. Winters is the co-author of the bestselling book Rocket Fuel. A CEO with more than 25 years of entrepreneurial leadership experience, Mark has worked with everyone from multi-billion dollar global enterprises to raw startups in their earliest stages. This frequent keynote speaker and Certified EOS Implementer has delivered over 500 full-day EOS workshops with companies across the United States. He has received numerous awards and recognition through his career, including being a Tech Titan finalist as an emerging company CEO, the Rookie of the Year and Chair Excellence distinctions from Vistage International, and a spot on the “40 Under Forty” list by the Business Journal in both Milwaukee and Dallas.

    In this episode, we talked about entrepreneurial leadership, performance optimization, executive coaching, strategic planning, small business, EOS implementations...

    Jay Abraham: Using The Strategy of Preeminence to Catapult Yourself Above Your Competitors Jul 24, 2020

    Jay Abraham is one of the world’s top marketing strategists and business innovators. Jay is the founder and CEO of The Abraham Group, Inc., and has been a coach and mentor to over 400 experts, including some of the biggest names in various industries. He has spent over three decades solving problems and increasing the bottom lines of more than 10,000 clients from a thousand industries and over 7,200 sub-industries worldwide.

    In this episode, we talked about marketing strategy, marketing consulting, entrepreneurship, business development, copywriting...

    How To Design A Great Customer Experience To Close High-Paying Jobs Jul 17, 2020

    Curt Kempton helps service companies in fine-tuning their quoting process with his service quoting software, Responsibid. As the founder and CEO of Symphosize LLC, Curt has provided invaluable assistance to businesses in closing higher-quality jobs at better rates. He has been working full-time on his passion—helping entrepreneurs achieve major goals by crafting systems best suited to their business' DNA—ever since he sold his window service company back in 2014.

    In this episode, we talked about customer service, small business, sales, systems...

    How Having A Single Focus Can Make You 10X Better At Business Jul 14, 2020

    Randy Stanbury is the author of The Small Business Freedom Formula. He is the founder of Service Freight Systems, a business he started at 23 years old in 1995. He has since grown it into a multi-million-dollar company, which he later sold—a true success story of a business that was essentially founded in a bedroom in his parents’ house. Nowadays, he gives business advice to stressed-out entrepreneurs in the Ontario area to help them take back control of their contracting business, achieve massive revenue growth, and enjoy a life with more freedom.

    In this episode, we talked about coaching, leadership, entrepreneurship, strategy...

    How To Get Out Of The “Firefighter” Mentality As A Business Owner Jul 10, 2020

    Paul Maskill is the host of the Business Owners Freedom Formula Podcast. He is a true-blue entrepreneur with years of experience in owning and running companies. He also successfully sold his last company. Building a $500,000 service business while putting it on auto-pilot and keeping his freedom—a feat that not many entrepreneurs can claim—is among Paul’s career highlights.

    In this episode, we talked about finance, management, entrepreneurship, small business survivability...

    How to Generate Qualified Leads With The Right Approach To Digital Marketing Jul 03, 2020

    Chris Yano is the CEO of RYNO Strategic Solutions, a digital marketing company focused on the home services industry, as well as the host of the “To The Point” Podcast. A former race car driver, he has done countless keynotes, breakouts and webinars on best practices in digital marketing for companies in the home services space.

    In this episode, we talked about entrepreneurship, internet marketing, search engine optimization, account management...

    How To Create The Starbucks Effect In Your Industry And Rise Above The Competition Jun 26, 2020

    Joe Crisara is called America's Service Sales Coach, and is a world-wide sales educator and entrepreneur. He combines 40 years of contracting experience with strong expertise in performing “Pure Motive Service.” He co-developed a sales educational firm and website for HVAC, plumbing and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs and sales people in the HVAC, plumbing and electrical contracting business create high revenue and personal income by understanding and utilizing the principles of persuasion, selling, presentation and closing.

    In this episode, we talked about sales, coaching, customer service...

    Gino Wickman: Realizing Your Full Potential By Taking The Entrepreneurial Leap Jun 19, 2020

    Gino Wickman is the author of Traction: Get A Grip On Your Business and Get A Grip: An Entrepreneurial Fable . . . Your Journey to Get Real, Get Simple, and Get Results. He is the founder of EOS Worldwide, a leadership team development company based in Livonia, Michigan aimed at the small business and entrepreneurial community. He developed the Entrepreneurial Operating System (EOS), a practical method with tools that are used by almost 100,000 companies worldwide. In the past two decades, he has personally delivered over 1,900 full-day sessions with over 135 companies.

    In this episode, we talked about entrepreneurship, systems, business growth...

    Why Building A “Bench Of Employees" Can Save Your Business Jun 16, 2020

    Joseph Sheehan is the owner of Colony Pest Management, Inc. and the co-host of the Colony Confidential podcast. In 2003, after working for his father Ed’s company—a part-time position he held since he was five years old—he established Colony. Since then it has grown to $2.5 million in yearly sales by providing essential pest management services all over the New York Tri State area.

    In this episode, we talked about pest control, customer service, team building, strategic planning, small business, environmental awareness...

    How To Address the Bottlenecks in Your Business With Effective Leadership Jun 12, 2020

    Dustin Kaehr is a leadership and business coach at R/I Solutions, and has over 20 years of experience working with large and small organizations throughout North America, helping them with leadership challenges, operational management, and employee/customer engagement. He is the author of two books, “Retail is…50 Thoughts, Ideas, and Conversations to Make Your Business Better” and “Dear Boys…The Letter Every Son Needs From His Father”.

    In this episode, we talked about leadership, account management, business coaching, retail...

    How Branding Your Business Can Save You Thousands of Dollars Jun 09, 2020

    Jason Buehler is the owner and founder of Buehler Air Conditioning, a Florida-based company. Across two decades of heating and cooling experience within the Jacksonville Beach community, Jason has serviced more than 5,000 customers. He has an extensive knowledge of HVAC, coupled with integrity and professional training.

    In this episode, we talked about HVAC, customer relationships, energy efficiency, green building...

    How Building Trust Can Take Pricing Concerns Off The Table Jun 05, 2020

    Meridith Elliot Powell is an award-winning author, a public speaker, and a business strategist. She travels approximately 300 days a year for speaking engagements and hosts her own podcast, providing valuable business insights to entrepreneurs based on years of industry expertise and experience. She has been cited as one of the top 15 Business Growth experts to watch by Currency Fair.

    In this episode, we talked about leadership, business development, sales, marketing, consulting...

    How SEO Done Right Can Get You 75-150 New Leads Every Month May 29, 2020

    Brian Hong has been an SEO and Digital Marketing Expert for over 15 years, and has worked on over a thousand websites to date. As the head of Infintech Designs, he supports small and large businesses alike in maximizing their online reach, improving their exposure, and increasing their sales.

    In this episode, we talked about design, marketing, advertising, SEO & digital marketing...

    How Storytelling Can Boost Your Marketing to The Next Level May 22, 2020

    Scott Harkey is the co-founder and managing partner of OH Partners, one of the fastest-growing independent advertising agencies in the United States. Crowned by the American Advertising Federation of Phoenix as its Ad Person of the Year in 2018, Scott is a member of the 4A’s Business Council. He is also on the Arizona Republic’s “35 under 35 Entrepreneurs” and the Phoenix Business Journal's “40 under 40” lists.

    In this episode, we talked about advertising, marketing strategy, media buying...

    How To Sell Your Services Without Compromising on Price May 15, 2020

    Mark Hunter is the bestselling author of High Profit Prospecting and A Mind for Sales. Well-versed in the various areas of sales—from prospecting to maximizing price—Mark utilizes over three decades’ worth of sales leadership experience to help salespeople get into the right mindset and sell more effectively. As a true expert in the field, Mark has been recognized as one of the "Top 50 Most Influential Sales and Marketing Leaders in the World."

    In this episode, we talked about sales process strategy, sales management, prospecting, maximizing price...

    How A 10-Man Team Can Operate Like A 200-Person Company With The Right Processes May 08, 2020

    Tom Howard is ServiceTitan’s vice president of customer service and the co-founder of Blue Collar Profits. An experienced home service entrepreneur and consultant, Tom owns multiple residential and commercial service companies in California, including a pest control company and an engineering company.

    In this episode, we talked about business forecasting and planning, marketing strategy, lean management, business management training...

    How Knowing Your Data Can Help You Make Your First Million May 05, 2020

    Meaghan Likes is the founder of Bookkeeping Academy Online and owner of Likes Accounting. She uses her years of expertise and experience in helping small business owners do their bookkeeping correctly. An entrepreneur with five businesses in Northern California, Meaghan is a prominent figure in the window cleaning industry, and is the third fastest female window cleaner in the world. An active philanthropist since 2004, Meaghan devotes a considerable amount of her time to volunteering and traveling around the world for various charitable and caregiving advocacies.

    In this episode, we talked about accounting, payroll, bookkeeping, tax prep consulting...

    How Having Tunnel Vision Can Catapult Your Business Growth May 01, 2020

    Joshua Latimer is the CEO at SendJim, and the founder of RadiusBomb.com and Automate Grow Sell. Years after taking the brave step of building his own business from the ground up, Joshua takes his efficient, optimism-fueled approach to entrepreneurship and helps small business owners worldwide in understanding how to use business systems and automation to achieve success.

    In this episode, we talked about systems, customer service, relationship marketing...

    How To Nurture Relationships With The New Generation of Homeowners Apr 24, 2020

    Jack Huntress spent the bulk of his career in environmental sciences. He co-founded PARCEL, a property due diligence reporting company, which gave him great insight into real estate and property management. He also established HomeBinder, an electronic records management system that leverages home inspectors to deliver property specific alerts, ongoing support, and recommendations to new homeowners to reduce headaches.

    In this episode, we talked about environmental science, strategic partnerships, entrepreneurship, business development...

    How To Market During Times Of Crisis Apr 17, 2020

    Four world-class marketing experts discussed how home service businesses can approach their marketing to not only survive but also thrive during these challenging times.

    Lorne Sederoff is the director of channel development at Search Kings. He is a certified expert at anything and everything there is to do about Google for marketing and lead generation, from its algorithms to its features.

    Dennis Yu is a world-renowned expert and speaker on Facebook marketing. He is the founder and CEO of BlitzMetrics, a social media analytics firm in Portland that provides clients such as MTV, Nickelodeon, and Dominos Pizza with analytics and strategy.

    Brian Slutsky is the owner and founder of ThinkTank Media & Marketing. He is a seasoned media and marketing specialist who, with decades of industry experience, provides clients with strategic planning, inspirational creative and measurable results.

    Allan Dib is the bestselling author of “The 1-Page Marketing Plan.” A seasoned entrepreneur, he reaches out and works with people across the globe as a business coach and consultant, applying years of experience in helping businesses grow with technology and strategic action.

    In this episode, we talked about marketing strategy, customer relationships, digital marketing...

    How to Make Use of Franchising to Accelerate Your Service Business’ Growth Apr 14, 2020

    Jeff Dudan is a published author, speaker, and servant leader. He is the Franchise Executive for Dudan Partners, a franchise development consulting company that specializes in helping entrepreneurs build sustainable businesses and franchise systems. He is also the founder and former CEO of AdvantaClean, which started out as a student housing painting business, but evolved into a cleanup company when a natural disaster in South Florida presented the business with an opportunity to embrace a greater purpose.

    In this episode, we talked about business development, franchising, strategic planning and coaching...

    How To Transform A 28-Man Operation Into An 8-Figure Business Apr 10, 2020

    Adam Cronenberg has had over a decade’s worth of professional experience in various industries, with a specific focus on relationship management, process optimization, and negotiation. As A1 Garage Door Service’s COO, he has played a critical role in shaping the business’s success and growing it from the ground up.

    In this episode, we talked about consultative selling, relationship management, prospect contract negotiation, closing the deal...

    Using an Offline + Online Combination Approach to Win Over Your Customers Apr 07, 2020

    Dan Antonelli is the president and chief creative officer of New Jersey advertising agency KickCharge Creative, a company that specializes in helping brands redefine themselves and stand out in all the right ways. He is an expert in graphic design and brand marketing who has worked on nearly 400 HVAC brands throughout his journey as an artist, which started when he was just 14 years old. He is also the author of Building a Big Small Business Brand, a critically acclaimed playbook for anything and everything about branding.

    In this episode, we talked about branding, SEO, marketing, disruption, design...

    How To Boost Your Closing Rate From 25% To 80% With Assignment Selling Apr 03, 2020

    Marcus Sheridan is the founder and president of one of the country’s most successful digital sales and marketing agencies, The Sales Lion, which just merged with IMPACT in 2018. A keynote speaker who delivers talks and inspirational speeches worldwide, Marcus was named one of 20 “Speakers You Don’t Want to Miss” by Forbes in 2017. He is also the author of the hit book “They Ask, You Answer,” Mashable’s “#1 Marketing Book” to read in 2017, and one of Forbes’ “11 Marketing Books Every CMO Should Read.”

    In this episode, we talked about content marketing, SEO, marketing strategy...

    Michael Gerber: Applying the E-myth to Become The Best In Your Industry Mar 27, 2020

    Michael‌ ‌Gerber‌ ‌is‌ ‌known‌ ‌to‌ ‌many‌ ‌as‌ ‌"The‌ ‌World's‌ ‌#1‌ ‌Small‌ ‌Business‌ ‌Guru."‌ ‌He‌ ‌is‌ ‌the‌ ‌author‌ ‌of‌ ‌the‌ ‌bestselling‌ ‌E-myth‌ ‌series,‌ ‌as‌ ‌well‌ ‌as‌ ‌the‌ ‌Co-founder‌ ‌and‌ ‌Chairman‌ ‌of‌ ‌the‌ ‌Michael‌ ‌E.‌ ‌Gerber‌ ‌Companies,‌ ‌a‌ ‌group‌ ‌of‌ ‌diverse‌ ‌enterprises‌ ‌behind‌ ‌top-class‌ ‌start-ups‌ ‌and‌ ‌entrepreneurs‌ ‌across‌ ‌countless‌ ‌industries‌ ‌and‌ ‌economies.‌ ‌ ‌ ‌ In‌ ‌this‌ ‌episode,‌ ‌we‌ ‌talked‌ ‌about‌ ‌business‌ ‌strategy,‌ ‌monetization,‌ ‌profitability,‌ ‌small‌ ‌business...‌

    The Coronavirus Special: How To Come Out On Top In A Time of Pandemic Mar 20, 2020

    Al Levi is considered a guru when it comes to small business and organizations. A master at making manuals, he is the bestselling author of The Seven Power Contractor.

    Gianni de Cara is the man behind the scenes on the Home Service Millionaire podcast. He runs his own business all the way from Italy.

    Joe Crisara is a sales trainer who helps companies understand how to close more deals, make more money and improve their business growth

    Josh Latimer is the brains behind AutomateGrowSell, an online trading platform that caters to numerous small local, service-based businesses.

    In this episode, we talked about the coronavirus, business continuity, crisis management, spotting opportunities, customer relationships...

    How To Become The Go-To Person In Your Industry By Creating Ease For Your Customers Mar 13, 2020

    Brigham Dickinson is the president and founder of Power Selling Pros, a leading coaching and training firm dedicated to handling phone calls for home service companies. His extensive experience in business growth, call handler training, and customer service has earned him the moniker “The Call Center Guru.” He is also the author of two highly successful books on entrepreneurial success: Pattern For Excellence and Patterned After Excellence.

    In this episode, we talked about customer engagement, technician training, entrepreneurship...

    How To Use Reviews To Get Customers To Do Your Marketing For You Mar 06, 2020

    Frederik Hermann is the Sr. Director of Marketing & Growth at BirdEye, an online reputation management system that helps businesses utilize the power of online reviews to attract new customers. He works with external agencies, develops data-driven growth marketing initiatives, supervises product development and brand building, and provides complex business analyses.

    Harry Hawk is BirdEye’s Digital Advertising Manager. He has extensive experience in helping clients who are into robotics, marketing technology, logistics, retail, baking, accounting and event marketing grow and connect with their customers.

    In this episode, we talked about relationship marketing (paid social), online reputation, coaching...

    Using The Why Story Formula to Get Your Customers to Know, Like, and Trust You Feb 27, 2020

    Dennis Yu is the founder and CEO of BlitzMetrics, a social media analytics firm in Portland that provides clients such as MTV, Nickelodeon, and Dominos Pizza with analytics and strategy. A world-renowned expert and speaker on Facebook marketing, Dennis has been featured in various publications such as The Wall Street Journal, the New York Times, Fox News, and CBS Evening News. He is also a contributor for Adweek, Social Media Examiner, and Social Media Club.

    Mark Wagner is the Director of Engineering at BlitzMetrics. Mark has worked on analytics and infrastructure projects for companies such as Nike and Viacom. He is deeply involved in training for digital marketing agencies and local service businesses, and has been a speaker at numerous events and organizations, including the Traffic & Conversion Summit, New York Marketing Association, VendastaCon, and Trend Digital.

    In this episode, we talked about business systems, digital marketing, remarketing, branding...

    How To Get A Ton Of Things Done By Doing Less, Not More Feb 21, 2020

    Davis Nguyen is the founder of My Consulting Offer, an institution that provides invaluable assistance to over 400 people when it comes to getting started in management consulting. He has headed a collection of people from engineering, marketing, and production. One of his most remarkable achievements was when he helped a biotech company identify over 100 million dollars’ worth of cost saving opportunities.

    In this episode, we talked about time management, public speaking, leadership marketing...

    Ken Goodrich - From Losing $250,000 A Month To Making $100M A Year Feb 14, 2020

    Ken Goodrich is the President and CEO of Goettl Air Conditioning, and a renowned expert in the field of negotiations, mergers, and operations development. With over three decades of experience in HVAC, plumbing, and contracting business acquisitions and development, Ken’s specialty is in building up businesses by forming growth-oriented teams with excellent leaders and the right priorities. Throughout his career, he has established and sold eight successful companies. He is also a bestselling author, and a member of various local and national trade organizations.

    In this episode, we talked about Customer Database, Marketing, Pricing...

    Using The 64/4 Rule To Explode Your Marketing Results Feb 07, 2020

    Allan Dib is the bestselling author of “The 1-Page Marketing Plan.” Throughout the course of his professional career, he has established, run, and successfully ended numerous businesses, including one that made it to Business Review Weekly’s coveted Fast 100 list. He reaches out and works with people across the globe as a business coach and consultant, applying years of experience in his mission to help entrepreneurs grow their businesses with technology and strategic action.

    In this episode, we talked about marketing, performance tracking, automation...

    How To Stop Losing Money Using The Boring Success Formula Jan 30, 2020

    Shawn van Dyke is a business coach, mentor, and expert in the construction and contracting industries. Drawing from two decades’ worth of professional experience, Shawn authored Profit First for Contractors, which details clear, actionable steps on how contractors can apply the Profit First formula to achieve sustainable profitability. Shawn also travels across the United States for speaking engagements, and to help construction business owners in developing streamlined processes and tailoring their operations for success.

    In this episode, we talked about construction, contracting, coaching and mentoring, growth and leadership...

    How To Conquer Your Biggest Obstacle To Growth Jan 24, 2020

    Kenyon Curtis is an expert at team-building, small business, and leadership development. Kenyon has had a decade’s worth of professional experience as a trainer, accountability partner, and personal growth advisor to entrepreneurs, with a particular focus on helping them develop the right mindset for success.

    In this episode, we talked about team-building, small business, leadership development...

    How Accountability and Zero-Based Budgeting Saves a Ton of Money for Business Jan 17, 2020

    Sean McGraw is the CEO and founder of FOR Energy, a residential energy conservation, production, and automation company based in Arizona. For two years in a row, he’s been on the INC 5000 list of the fastest-growing privately held companies in the United States. A home service expert on everything from air conditioning to replacement windows, Sean does energy audits, and helps customers save on costs by making energy-smart choices.

    In this episode, we talked about manuals, direct marketing, networking...

    How A Proven Sales Process and A Focus On Value Can Double Your Profit in Less Than 60 Days Jan 10, 2020

    Shahn Ellis got his professional start at age 27, putting up a thousand-dollar business and successfully growing it into a seven-figure subcontracting business. After enjoying this success, he sold his business and became a full-time consultant. With extensive experience at construction, entrepreneurship, and subcontracting, he guides businesses in the same industry toward maximizing their growth and achieving their goals, as both a consultant at Subcontractor Revolution and the host of the Blue Collar Businessman podcast.

    In this episode, we talked about contractor subcontracting, entrepreneurship, construction management...

    How To Win At Entrepreneurship By Making Everyone Else Win Jan 03, 2020

    Eric Barstow is the founder of Painting Business Pro, and is a certified painting and contracting expert. Even before his business took off, he had already been sharing his knowledge, training and mentoring college students to prepare them for a successful career in the future. With nearly a decade of experience in entrepreneurship, he is now a leading figure in the paint industry.

    In this episode, we talked about painting, contracting, entrepreneurship...

    Using The 80/20 Rule to Identify The Best Clients To Invest In Dec 27, 2019

    Janice Porter has had a long and illustrious career as a teacher and corporate trainer. She found her niche in the world of training, using her expertise in relationship marketing and networking to instruct entrepreneurs and corporate professionals in the ways of building and nurturing business relationships. This LinkedIn master shares her insights on social media marketing, entrepreneurship, and making meaningful connections on her podcast, Relationships Rule.

    In this episode, we talked about relationship marketing training, networking, entrepreneurship consulting...

    Special Episode: Meet the A-team Behind A1 Garage Door Service’s Success Dec 20, 2019

    To celebrate our 100th episode, we’re getting up close and personal with individuals from different departments of A1 Garage Door Service who play key roles in ensuring the company’s growth, profitability, and success.

    In this special episode, we talked about sales, marketing, relationship building, recruitment...

    How To Grow Your Sales With The Five Steps of Sales Differentiation Dec 13, 2019

    Lee Salz is the founder of Sales Architects and The Revenue Accelerator, as well as the author of five bestselling books, including “Sales Differentiation” and “Hire Right, Higher Profits.” With his remarkable expertise in sales and entrepreneurship, Lee has assisted hundreds of companies in building world-class sales forces, developing effective strategies and processes for maximizing profit, and transforming their sales perspectives from people-based to process-based.

    In this episode, we talked about sales management, entrepreneurship, social media...

    How To Outsell Your Competition By Selling From The Heart Dec 06, 2019

    Larry Levine is the bestselling author of Selling From The Heart and the Co-Founder of Social Sales Academy. Over the course of three decades’ worth of professional experience in the technology industry, Larry has successfully sold office technology, document management solutions, and managed services to a wide range of customers from small and big businesses alike.

    In this episode, we talked about sales, brand awareness, client relationships...

    How to Build A CRM System To Deliver An Outstanding Customer Experience Nov 29, 2019

    Dave Smith is the head of Sendogo, and has become a master of marketing systems, particularly CRMs, over the course of three decades. Dave uses his extensive experience and expertise in sales, marketing, relationship building and business growth and development to help businesses adopt more efficient systems for relationship management without losing that crucial personalized element.

    In this episode, we talked about sales and marketing, CRM, relationship marketing...

    How to Consistently Hit Your Revenue Goals With Cold Outreach Nov 22, 2019

    Aaron Ross is a global keynote speaker who specializes in helping people and companies make money in sustainable, predictable ways. Aaron is the bestselling author of “Predictable Revenue” and the co-author of “From Impossible to Inevitable,” detailing various best practices for companies to grow faster with outbound sales systems.

    In this episode, we talked about outbound sales, business growth, predictable revenue...

    How To Assemble Your A-Team With The Three Rules of Hiring Nov 15, 2019

    Randy Brothers is an expert at all things roofing: from estimating to marketing to recruiting the right people. He founded not just a multi-million dollar roofing company in Colorado, but also The Roofing Academy, an all-online virtual training curriculum for roofing business owners. He has hired and trained over 50 people, and has built systems and processes for nearly every aspect of roofing.

    In this episode, we talked about roofing, marketing, recruiting...

    How to Transform Your CRM Into a Time-Saving Machine Nov 08, 2019

    Logan Shinholser owns Full Sail Marketing, helping contractor companies build their brands and attract more customers over the last six years. He is also the host of the Contractor Growth Network podcast, where he shares his expertise in inbound marketing, residential contracting, marketing, construction, lead generation, and entrepreneurship with his listeners.

    In this episode, we talked about relationship marketing, digital marketing, SEO...

    How To Take Your Time Back By Becoming A Master In Delegation Nov 01, 2019

    Ryan Paugh is the co-founder of the Young Entrepreneur Council, an exclusive organization for entrepreneurs under 45 seeking to bolster their business credibility and forge lasting professional relationships. A well-known figure in the world of community-building, Ryan is also the co-founder of Brazen Technologies, a company that specializes in helping professionals create more meaningful connections through convenient technological solutions.

    In this episode, we talked about networking, entrepreneurship, community building...

    Boosting Your Sales By Thousands Of Dollars Through Effective Website Optimization Oct 25, 2019

    Matthew Woodward is a search engine optimization specialist and the director of Search Logistics, a company that helps its clients maximize the impact of their digital presence. A multi-awarded speaker and subject matter expert who has published over 240 tutorials to date, he has established multimillion-dollar brands, and has been invited to speak at numerous events and lectures across the world.

    In this episode, we talked about search engine optimization, digital marketing, blogging...

    How To Consistently Get New Customers By Putting Relationships First Oct 18, 2019

    Kody Bateman is the founder and chief visionary officer of SendOutCards, an international greeting card company that presents busy professionals with an innovative way to maintain deep business and personal connections via the digital medium. He shares his wisdom, gained from years of experience in the professional and entrepreneurial arenas, with audiences worldwide as a speaker and author.

    In this episode, we talked about relationship marketing, entrepreneurship, personal development and marketing strategies...

    Creating Scarcity and Building Emotion to Acquire More Customers Oct 11, 2019

    Rylee Meek strives to help entrepreneurs through the whole process of launching a dinner seminar marketing campaign through The Social Dynamic Selling System, a company that he founded in 2010. Over the course of eight years, Rylee has generated over $80 million in sales, and has worked with countless individuals and institutions for over a decade as a mentor and motivational speaker.

    In this episode, we talked about Entrepreneurship, Marketing, Relationship Marketing...

    Using The Five Ethical Principles Of Persuasion To Grow Your Business Oct 04, 2019

    Akbar Sheikh is the CEO of AkbarSheikh.com. He uses his expertise in branding, marketing, and storytelling to help business owners excel at entrepreneurship. He is the international bestselling author of the book Seven Figure Funnels, and has been featured on various media outlets and news sites. He also devotes time and energy towards giving and helping those in need, which he believes is his “greatest source of ROI.”

    In this episode, we talked about persuasion, motivation, entrepreneurship...

    How To Maintain Good Credit And Avoid Being In The Red Sep 27, 2019

    Bill Hillestad has conceived, started, marketed, nurtured and grown well over a dozen companies, with combined revenues north of $1 billion. Bill uses his over 25 years of professional experience in the real estate, mortgage, financial services, and marketing industries to help businesses maximize their growth and increase their earnings.

    In this episode, we talked about capital, credit auditing, digital marketing...

    Dialing In On Your Customer Avatar As Your #1 Business Strategy Sep 20, 2019

    Tommy Griffith is the founder of ClickMinded, a provider of SEO training courses for marketers, agencies, and entrepreneurs. Through ClickMinded, Tommy uses his knowledge and expertise, honed by a decade-long career that includes working with top companies such as Airbnb and PayPal, to teach effective strategies on how businesses can quickly and massively grow their organic traffic and sales.

    In this episode, we talked about SEO, content marketing, automation...

    The Mindset That Can Take You From Outright Failure To Overnight Success Sep 13, 2019

    Zachary Babcock is the author of Prison to Promised Land, and the host of the wildly successful Underdog Empowerment Podcast. He has built his career in life coaching and entrepreneurship after a string of hardships and life choices that resulted in him spending time behind bars. Nowadays, he uses his unique story and perspectives to provide invaluable assistance in personal development, marketing, and branding to his clients and listeners.

    In this episode, we talked about motivation, goal-setting, podcasting...

    How to Stand Out and Succeed in Your Industry by Knowing Your ROE (Return on Energy) Sep 06, 2019

    Steve Sims has been called “The Make-a-Wish Foundation for people with really big checkbooks.” As the founder and CEO of Bluefish Concierge, he is a master at granting requests and creating fulfilling and memorable experiences for his clients, no matter how big or small their wishes may be. He is a speaker, consultant, and author who has been featured in numerous publications (including Forbes and the Wall Street Journal), and has even spoken at the Pentagon and Harvard.

    In this episode, we talked about Entrepreneurship, Communication, Relationship Building...

    Why Delegation is a Crucial Leadership Skill in Making More Money for Your Business Aug 30, 2019

    Tom Reber is a coach and sales expert who specializes in leadership within the contracting business. The co-founder of the Contractor Sales Academy and host of The Contractor Fight Podcast, he got his start in the painting industry, and reached 400 jobs a year before the recession hit. Now, he helps entrepreneurs learn how to take control of their businesses and increase their earnings, and is one of the most sought-after contractor coaches & consultants in the United States.

    In this episode, we talked about leadership, recruitment, contracting...

    How to Create a Thriving Company Environment to Attract A-Players Aug 23, 2019

    Brad Weimert started breaking national sales records at the young age of 20, as the top sales representative of a company with 30,000 employees. In 2009, he established Easy Pay Direct, an online credit card processing company. Through Easy Pay Direct, he helps e-commerce businesses find creative solutions for payments done online, via mobile, or even in brick and mortar shops.

    In this episode, we talked about Recruitment, Business Growth, Financing...

    Understanding the Principles of Sales to Build Better Customer Relationships Aug 16, 2019

    Kevin Knebl is the CEO of Knebl Communications, LLC, a social selling and relationship marketing firm that specializes in helping companies realize their full selling and relationship-building potential. He wears many hats: speaker, author, trainer, and social selling and relationship marketing specialist. He's been a Joie de Vivre coach since 1994, and was named 2008 to 2010 Most Recommended Business Speaker in the World among over almost 300,000 business speakers worldwide. He also has the most number of recommendations on his LinkedIn profile than anyone else in the world.

    In this episode, we talked about Relationship Marketing, Social Media, Self-Improvement...

    How Getting Rid of Self-Limiting Beliefs Can 3x Your Business in Five Years Aug 09, 2019

    Brandon Vaughn is the CEO of Automate Grow Sell. He has years of industry experience under his belt, having served as the president of All-Clean! SoftWash (from 2012 to 2018), the owner of Vaughn Creative Works (from 2009 to 2017), and the sales and marketing manager of TigerStop Sawgear (from 2009 to 2011). He was also the recipient of the 2018 Small Business Owner of the Year Award (SBA), and became part of the Advisory Council for the Small Business Development Center.

    In this episode, we talked about Leadership, Business Growth, Company Culture...

    How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio Aug 02, 2019

    Joe Cunningham has been in the HVAC industry since the ‘80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush.

    In this episode, we talked about Recruitment, Marketing, Training...

    How Looking Beyond Experience Can Help You Find the Best Employees Jul 26, 2019

    Jim Olsztynski served as the editorial director of Plumbing and Mechanical from 1984 to 2011. A prominent writer in the industry with years of experience under his belt, he recently came out with a book titled Bumps On The Road To Riches: How to Avoid the Big Mistakes that Kill Small Businesses.

    In this episode, we talked about leadership, recruitment, customer service...

    Getting Ahead of The Competition with Voice Search and Google Guarantee Jul 19, 2019

    Lorne Sederoff runs a successful SEO agency. As the head of development of the Google Guarantee Program at Search Kings, he is a certified expert at anything and everything there is to do about Google for marketing and lead generation, from its algorithms to its features.

    In this episode, we talked about Lead Generation, the Google Guarantee Program, Voice Search...

    How the Right Operational Procedures Can Make Employees Embrace Accountability Jul 12, 2019

    Greg Crabtree is the CEO of Crabtree, Rowe & Berger. He served as a board member of Quickparts and a global board member of Entrepreneurs Organization (EO). Alongside working with the EO, he is also involved in community service, and has had experience as a council member for the Boys and Girls Club of America

    In this episode, we talked about Financial Management, Entrepreneurship, Business Accounting...

    Using this Six Magic Words to Become a Master Salesman Jul 05, 2019

    Mark Matteson is a professional speaker, writer, and coach. His extensive work experience includes being the President of the Pinnacle Service Group from 1997 to 2009, a faculty member at EGIA Contractor University, and the owner of MattesonAvenue.com and sparkingsuccess.net. He is the author of the book Freedom from Fear, and has provided valuable assistance to such high-profile clients as Microsoft, Honda, GE, ConocoPhillips, John Deere, Honeywell and T-Mobile.

    In this episode, we talked about Inspiration, Sales, Productivity...

    How To Build a 7-Figure Business With The Whale Vomit Method Jun 28, 2019

    Kevin Dubrosky is the president and founder of the Dubrosky Group. He is the author of The Whale Vomit Method, and assists entrepreneurs in building their brands as a marketing, branding, consulting, and high-performance coach. He uses the principles and lessons he learned from four years of being a franchisee in the window cleaning business, as well as from starting his own home service franchise in 1999.

    In this episode, we talked about branding, marketing, advertising...

    How to Easily Generate More Business with Amazon Home Services Jun 21, 2019

    Tammy Duchow is a marketing strategist whose expertise is directly correlated with Amazon Home Services. She is a founding partner of eComProphets.com and the founder of Dukes Digs Pet Products. An author, speaker, and instructor since 2016, she has generated over $50 million in sales on Amazon for several fortune brands, as well as small businesses and her own private label brands.

    In this episode, we talked about business growth, digital marketing strategies, Amazon Home Services...

    Taking a Proactive Approach to SEO to Generate More Qualified Leads Jun 14, 2019

    Bradley Benner is an expert on online lead generation, business scaling, and brand building. He is a contractor, publicist, PR marketing and lead generation specialist for Contractor Media, and the co-founder of Semantic Mastery. He also owns a marketing company called Big Bamboo, and hosts weekly digital marketing Q&A sessions called Hump Day Hangouts.

    In this episode, we talked about SEO, Online Lead Generation, Reputation Marketing...

    How “Paying Yourself First” Can Drive Up Profit Margins Jun 07, 2019

    Diane Gardner is the owner of Adept Business Services. She has been with Profit First Professionals since 2005, with elite certification as a certified tax coach. She also owned B-G and Associates from 1981 to 1992. With her extensive knowledge from nearly 30 years of providing tax planning consultation and bookkeeping services, she co-authored the bestselling books Stand Apart and Why Didn't My CPA Tell Me That?, created the nationwide Get Off the Wheel practice management solution for accountants, and leads the Business Breakthrough Mastermind Group in her hometown of Rathdrum, Idaho.

    In this episode, we talked about business income, tax planning, budget preparation...

    Playing the Penny Game to Guarantee Business Growth and Profitability May 30, 2019

    Patrick Long is an expert on sales, scaling, recruiting operations and growth strategies. As the President of BizPAL, he helps residential plumbing, heating, cooling and electrical services in improving their sales, profitability, customer loyalty, and overall management.

    In this episode, we talked about recruiting, business growth, pricing...

    Uncomplicating Accounting to Take Control of Your Business' Future May 24, 2019

    Ellen Rohr is the President of Zoom Drain, LLC. She is an expert on organizing your business and franchising, specializing in accounting. Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years.

    In this episode, we talked about accounting, motivating employees, franchising...

    Building A Successful Sales Strategy to Get New and Repeat Customers May 16, 2019

    Ali Mirza is a consultant and sales business strategy. He is the CEO of Rose Garden Consulting, which he started in 2011. He is also the host of a podcast called For the Close. He provides mentorship and guidance to companies in need of assistance in formulating and executing business strategies.

    In this episode, we talked about sales strategy, business scaling, following up with customers...

    Getting Consistent Traffic by Making SEO Work for You May 10, 2019

    Ryan Cote is the director of digital service and partner at Ballantine, where he specializes in finding that special balance between print and digital marketing so that businesses can maintain a strong presence on both fronts. He has nearly two decades’ worth of industry experience, and has worked with the New Jersey American Marketing Association, Clark Mccain, Conrad Direct.

    In this episode, we talked about SEO, Data, Digital Marketing...

    Taking Control of Your Business Finances with Effective Tax Planning May 03, 2019

    Nellie Akalp is the CEO and founder of CorpNet. She specializes in engaging with small business owners, entrepreneurs, accountants, and other professionals and sharing advice and tips for business success. She has authored several books, and is a regular contributor for prominent publications in the industry.

    In this episode, we talked about tax auditing, bookkeeping, leadership...

    How To Use The Phone To Build Lasting Customer Relationships Apr 25, 2019

    Art Sobczak is regarded by many as the master of cold calling and inside sales telemarketing. A sales trainer for cold calling, inside sales, and account management since 1983, he is the founder of Business by Phone, Inc., banking on 35 years of industry experience. He is the author of Smart Calling, and was the recipient of the Lifetime Achievement Award from the American Association of Inside Sales Professionals in 2012.

    In this episode, we talked about cold calling, telemarketing, artificial intelligence...

    Growing A Home Service Business That Can Run Without You Apr 19, 2019

    Michael Kaplan is the former co-owner of Zerorez Carpet and Living Services Care in Minnesota, where he successfully grew the business to over 170 employees with over $15,000,000 a year in revenue. Today, he's an angel investor at RedHookinvestments.com, helping businesses build strong leaders and realize their potential.

    In this episode, we talked about Leadership, Hiring, Business Growth...

    Supercharging Your Processes With Operating Manuals Apr 12, 2019

    Al Levi is the author of The 7-Power Contractor, and has helped countless businesses get organized for nearly two decades. Prior to that, he worked as a contractor in the HVAC plumbing business for 25 years. He is a regular columnist for Plumbing & Mechanical Magazine, and has been rated one of the 25 most influential contractors in the United States.

    In this episode, we talked about operating manuals, communication, efficiency...

    Creating Predictable Profitability with The Four P's of Freedom Apr 04, 2019

    Farres Elsabbagh has been the President of the Canadian General Contractors Group since 2014, and is a part-time professor at Algonquin College of Applied Arts and Technology. He was also a member of the board of directors of the University of Ottawa Alumni Association’s Finance Committee, as well as the chief relationship manager for Vancouver's General Contractors.

    In this episode, we talked about Marketing, Business Growth, Sales...

    Nailing Your Pricing Strategy With The "One-Truck Breakdown" Exercise Mar 28, 2019

    Allan Ferguson is a nationally recognized business consultant, and the founder of Service Professionals Australia, a service industry training company. He is also the founder and managing director of Omega Homes, Sydney’s leading plumbing, electrical and air conditioning company, as well as the founding partner of Leading4Growth, an online leadership platform that provides ongoing leadership training in both business and life.

    In this episode, we talked about Pricing, Training, Business Growth...

    Building A Compelling Brand To Attract Lifelong Customers Mar 21, 2019

    Tonya Eberhart is a speaker, book author, and founder of BrandFace, a firm that provides assistance to real estate professionals and owners in building their brands and landing more clients. She also established the Reboot Campus online training platform for media sales professionals.

    Michael Carr has been a top-selling real-estate auctioneer since 1991, with 24 years of experience and involvement in over 68,000 home sells. A former BrandFace client, he co-authored “BrandFace for Real Estate Professionals” with Tonya.

    In this episode, we talked about branding, speaking, digital marketing...

    Mastering Marketing for Home Service Business Success Mar 14, 2019

    Matt Jones is a digital marketing expert formerly from the plumbing industry. He is a founding partner and digital expert of Tradiematepro, and is also the owner and facilitator of the Site Shed podcast. Matt’s passion lies in helping contractors develop the competencies they need to win at business. In this episode, we talked about digital marketing, contracting, business leadership...

    Creating Content On Social Media The Smart Way Mar 07, 2019

    Shaina Weisinger is the founder and CEO of Repurpose House (formerly Podcast Memes), a company specializing in teaching clients how to repurpose existing content, optimized for social media. She also hosts the Content Coalition podcast, where she has interviewed people from HubSpot, Godaddy, and other major brands and companies. In this episode, we talked about video marketing, social media marketing, content marketing...

    Scaling Your Plumbing Business The Right Way Feb 28, 2019

    Richard Behney is the founder of The Million Dollar Plumber. He was the President and CEO of AttaBoy Plumbing for 16 years, and now does consulting for plumbing businesses. An experienced figure in the plumbing industry, he regularly hosts the Potty Talk Live podcast. In this episode, we talked about plumbing, business management, digital marketing..

    Getting Accounting Done the Fast & Easy Way Feb 21, 2019

    Randal deHart is the co-founder of Fast Easy Accounting, an accounting firm in Lynnwood, Washington that specializes in construction accounting. An expert in outsourced contractor bookkeeping services with 25 years of experience in the construction industry, Randal runs a podcast called the Contractor Success Map. In this episode, we talked about bookkeeping, accounting, success...

    Taking Your Business Operations To The Next Level Feb 14, 2019

    Danny Kerr is currently the Managing Partner of Breakthrough Academy, Inc., a company that specializes in helping business owners establish efficient management strategies and a strong development plan. With a diverse career spanning recruitment, crew leadership, and franchise management, he has learned many invaluable lessons throughout the course of his journey as a self-made entrepreneur, and is passionate about helping trade and home service businesses take their operations to a higher level. In this episode, we talked about recruitment, leadership, motivation…

    Connecting Digital with Traditional Marketing For Maximum Results Feb 07, 2019

    Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing companies across various industries, from music to ecommerce to marketing. In this episode, we talked about direct marketing, growth hacking, consumer behavior...

    Creating More Value For Customers With Fewer Resources Jan 31, 2019

    Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations...

    Hiring Remote Workers to Scale Your Business Faster Jan 23, 2019

    Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon ecommerce business, which has over 10,000 customers, and earning up to 7 million dollars a year. Today, Nathan manages over 500 prevetted virtual assistants and freelancers on the Freeeup.com marketplace, and is passionate about helping businesses scale through working with remote talents. In this episode, we talked about customer service, hiring, processes...

    Firing Clients That Are Not A Good Fit For Your Business Jan 18, 2019

    Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from zero to a six figure-income in just five years. In this episode, we talked about video marketing, pricing, mindset...

    Creating a High-Performing and Happy Workplace Jan 10, 2019

    Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that’s home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine’s Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising...

    Note: Since this interview was conducted, Buzz Franchise Brands sold the Mosquito Joe business. They continue to operate Pool Scouts and Home Clean Heroes, which are both franchising, and intend to continue launching new brands in the years ahead.

    Home Service Expert Goals for 2019 Jan 07, 2019

    In this special episode of the Home Service Expert, Tommy talks about his goals for the new year, and reveals some of his best-kept trade secrets, and valuable actionable tips for transforming your business in 2019. In this episode, we talked about mindset, management, operations...

    Building Your Digital Reputation In The Home Service Industry Jan 03, 2019

    Aaron Hockel is the Vice-President of Digital Marketing at AltaVista Strategic Partners, a full service agency that works with home service contractors in creating and implementing their marketing plans. Aaron has had over ten years of extensive experience as a marketing consultant for contractors, and is a resource speaker about marketing topics at contracting events. In this episode, we talked about customer service, marketing, CRM...

    Generating 1100% Business Growth By Adopting The Right Mindset Dec 27, 2018

    Amanda Holmes is the CEO of Chet Holmes International, and CMO of Divine Bliss International. Chet Holmes International is a successful consultancy business that has helped over 200,000 businesses worldwide in the last 25 years. After the death of her father in 2012, Amanda left her professional singing career to take over her father’s business, and has since grown the business by 1100%. In this episode, we talked about customer service, productivity, mindset...

    Turning Delegation Into Your Most Powerful Leadership Tool Dec 21, 2018

    Steve Gadsby is the owner of FurnaceUSA, a company seeking to simplify HVAC equipment installation process for homeowners across the US. He grew his previous company Canada Furnace into a multi-million dollar business in less than five years, and was recognized by HomeStars.com as one of the best home service businesses of 2016 and 2018. In this episode, we talked about relationship marketing, sales, leadership...

    Getting To Know The Man Behind The Book Home Service Millionaire Dec 12, 2018

    In this special episode of the Home Service Expert, Tommy is interviewed by Home Service Expert’s Coach, Kenyon Curtis. about Tommy’s new book, “The Home Service Millionaire.” In this episode, we talked about marketing, systems, leadership...

    Building a Fence Around Your Clients Dec 06, 2018

    Brian Kaskavalciyan is the Co-founder and lead marketing strategist for gFour Marketing group. He is also the author of the book, “How to Double Your Profits in Six Months or Less.” Brian’s passion involves helping people get more repeat customers through relationship marketing. In this episode, we talked about relationship marketing, hiring, customer service...

    Transforming Your Company Into A Highly Productive Work Environment Nov 29, 2018

    Liam Martin is the Co-founder of Time Doctor and Staff.com. He started the business seven years ago, and grew both companies into the multi-million success that they are today. Liam’s mission is to help individuals and organizations be more productive and help people avoid distractions and finish tasks that matter to them. In this episode, we talked about technology, marketing, management...

    Getting Ready For The Home Service Gold Rush Nov 22, 2018

    Joshua Latimer is the CEO of SendJim.com and Founder of Radius Bomb and AutomateGrowSell.com. He is also the founder and host of The Quick Talk Podcast, where he helps entrepreneurs achieve freedom in their business through his valuable business tips and insights. In this episode, we talked about franchising, leadership, management...

    Dominating The World Using The Franchise System Nov 15, 2018

    Brian Scudamore is the Founder and CEO of O2E Brands. O2E Brands is the banner company of the biggest hauling company in the world, 1-800-GOT-JUNK, as well as WOW 1 DAY PAINTING, You Move Me and Shack Shine. In this episode, we talked about franchising, leadership, management...

    Building A Successful Service Agreement Program Nov 08, 2018

    Jaime DiDomenico is the President of Cool Today, and Chair Of The Board Of Directors of NexStar, a training company designed for home service businesses. In 2004, Jaime acquired 41-year old cooling company, N&M, and rebranded it into Cool Today. Since then, Cool Today has expanded into plumbing and electrical services, and has grown its business with two new additional brands: Energy Today and Plumbing Today. In this episode, we talked about service agreements, customer service, pricing...

    Using One System To Run Your Entire Business Nov 01, 2018

    Ara Mahdessian is the co-founder and CEO of ServiceTitan, the leading field software for home service companies. What started as a summer project to help out his family business grew into an $800m company, and has since served thousands of successful home service businesses to date. In this episode, we talked about customer service, marketing, sales...

    Building a Successful Business Without Working 24/7 Oct 25, 2018

    Christian Devlin was the founder and owner of Devlin Plumbing Services based in South Carolina. He successfully grew his plumbing business from $180K in 2015 to over $1.5M in less than 3 years, and built its reputation as one of the best, most professional, and highest reviewed expert plumbing companies in Myrtle Beach. He is also the host of the podcast Ethical Contractors Alliance. In this episode, we talked about customer service, marketing, leadership...

    Building a Successful Plumbing Company Without Working 24/7 Oct 25, 2018

    Christian Devlin was the founder and owner of Devlin Plumbing Services based in South Carolina. He successfully grew his plumbing business from $180K in 2015 to over $1.5M in less than 3 years, and built its reputation as one of the best, most professional, and highest reviewed expert plumbing companies in Myrtle Beach. He is also the host of the podcast Ethical Contractors Alliance. In this episode, we talked about customer service, marketing, leadership...

    Achieving Permanent Profitability by Taking Profit First Oct 18, 2018

    Mike Michalowicz is a serial entrepreneur and the founder of the Profit First Professionals. He is also an accomplished author of many bestselling business books such as The Pumpkin Plan and Profit First, and has made several appearances as a guest expert on many TV shows, including CNBC's On the Money and MSNBC. His passion lies in helping entrepreneurs achieve profitability so that they can live the vision that they’ve had for themselves. In this episode, we talked about profitability, leadership, hiring...

    Taking Your Marketing To The Next Level Oct 10, 2018

    Josh Elizetxe is an internet advertising veteran who started his impressive entrepreneurial journey at the age of 13. He has since built an 8-figure online business portfolio, and is currently a sought-after company advisor and angel investor in the advertising and technology industries. In this episode, we talked about influencer marketing, hiring, customer service...

    Mastering The Financial Side Of Your Business Oct 03, 2018

    Justin Krane is a certified financial planner and a money strategist for business owners. He founded Krane Financial Solutions, and frequently guests as a financial expert on popular TV shows such as CBS and Fox Business News. His mission is to help business owners better understand the financial side of their business. In this episode, we talked about cash flow, scaling, revenue generation...

    Generating Loads of Leads in a Cost Effective Way Sep 26, 2018

    Todd Bairstow is the founder and co-president at Keyword Connects, an online performance marketing company for home improvement businesses. Aside from being a Premier Google Partner, Keyword Connects is known for its performance-based model, wherein clients only pay per lead, making it very popular for companies in the home service industry. In this episode, we talked about hyperlocal marketing, branding, lead generation...

    Connecting Marketing, Design and Technology To Better Serve Your Customers Sep 20, 2018

    Peter Sena is the CEO and Chief Creative Officer at Digital Surgeons, a global innovation & design consultancy firm based in Connecticut. Peter’s passion is to help brands and businesses better understand and serve their customers through the connection of design, technology, and marketing. In this episode, we talked about marketing, productivity, customer service...

    Building Your Online Presence The Right Way Sep 13, 2018

    Jody Underhill is an accomplished social media strategist and the director of Green Elephant Agency, an online marketing agency based in South Carolina. Jody has worked with various marketing experts like Russell Brunson and Frank Kern. He has also helped over 150 businesses in the development of their marketing strategy, ranging from solopreneurs to Fortune 100 companies. In this episode, we talked about marketing, hiring, customer service...

    Achieving Freedom By Taking Control of Your Financial Future Sep 06, 2018

    Damion Lupo is the CEO & Founder of Total Control Financial, an Austin-based company that provides retirement solutions and support. He is a sought-after financial consultant from high profile clients, and serves as a financial mentor and host to the Transformation Nation podcast. Damion’s mission is to help 1 million people achieve financial freedom, by empowering them to take control of their financial future. In this episode, we talked about profitability, operations, hiring...

    Building And Leading a High Performing Team Aug 30, 2018

    Troy Timmer is a registered corporate coach and business consultant at Certified Contractors Network. Troy is passionate about helping entrepreneurs become high performers by providing them with the right tools, skills, and proven processes to run their businesses. In this episode, we talked about customer service, leadership, marketing...

    Delivering Better Customer Experience Through Analytics Aug 23, 2018

    Brian Courtney is the CEO of LifeWhere, a product that focuses on bringing predictive analytics for home utilities. Through LifeWhere’s predictive analysis technology, Brian aims to empower consumers to understand their home equipment better, so that they can make better educated decisions. In this episode, we talked about customer service, sales, profitability...

    Generating $2M in Sales Through Thumbtack Aug 16, 2018

    Josh is the founder and CEO of Direct Movement Group, a multimillion-dollar custom home building and remodeling business based in Florida. He is the first contractor to reach millionaire status on online platform Thumbtack, which matches customers with local professionals for projects. In this episode, we talked about leadership, sales, networking...

    Writing Copy That Makes Customers Ready To Buy Aug 09, 2018

    Ben is a renowned Internet marketer and one of the top email marketing specialists in the world today. He has over 15 years of experience doing direct response copywriting for his clients, helping them earn multimillion dollar sales in hypercompetitive markets. In this episode, we talked about email marketing, sales, lead generation...

    Growing Your Bottom Line Through Better Execution Aug 01, 2018

    Thor is the founder of Peak Performance Group and the host of Peak Performance podcast. He is a successful entrepreneur who has founded, bought, and sold several multi-million dollar business throughout his entrepreneurial journey. As a profitability coach, his passion lies in helping business owners grow their bottom line through better execution. In this episode, we talked about accountability, client relationship management, hiring...

    Making Networking Your Most Powerful Business Tool Jul 26, 2018

    Zach is a masterful networker, and the author of the book, “Don’t Sleep on Planes”. Zach’s passion includes helping people get over their fear of networking so they can connect with other people and engage with their own local communities. In this episode, we talked about networking, productivity, customer service...

    Delivering Top-Notch Customer Service No Matter What Jul 18, 2018

    Parker is the CEO of Answer 1, a virtual receptionist and business answering service that caters to businesses from various industries. Among many of Answer 1’s achievements include maintaining a 0.01% complaint rate of number of calls answered, and making it to the Inc 5000 List of 2012. In this episode, we talked about customer service, marketing, hiring...

    Setting Yourself Apart From The Rest In Your Market Jul 11, 2018

    Simone is the owner of Demo Diva Demolition, a trail-blazing business in a male-dominated industry. She made her mission of helping her neighbors a full-fledged business success after she lost her home and her job in the aftermath of Hurricane Katrina. In this episode, we talked about management, marketing, business leadership...

    Building A Multi-Million Dollar Business From The Ground Up Jul 04, 2018

    Jason is the Founder, President, and CEO of Phillips' Painting, Roofing and Gutters, a multi-million dollar business. He was featured in CNBC’s Blue Collar Millionaires in 2017, which cast light on how he built his business 19 years ago with with a bucket of paint, $2 to his name, and unparalleled determination. In this episode, we talked about customer service, hiring, management...

    Earning Your Customers' Attention With Consistent Branding Jun 27, 2018

    Michael is the Founder and CEO of Michael Baldwin Inc, a branding and coaching firm that aims to help individuals and companies to communicate their mission and passion through their brand. He is an accomplished speaker and leader in the communications industry, and has won several professional awards for his work in corporate branding, including the David Ogilvy Award of Leaders, the Cannes Gold Lion, and Ad Age’s “‘Best of the Year”’ TV Campaign award for copywriting. In this episode, we talked about branding, marketing, leadership...

    Combining Digital with Direct Mail For 10x Marketing Results Jun 19, 2018

    Jason is the Chief Marketing Officer of RSVP Publications, a marketing agency that converts affluent homeowners into customers for local business owners. He and his team handle the direct response marketing for big brands, including Verizon, Mercedes-Benz, and Lexus. With the proven formula of direct mail in combination with digital marketing, RSVP has grown to offer their service to over 80 locations, and has been making it to Entrepreneur.com’s prestigious Top 500 Franchises list every year. In this episode, we talked about direct mail, digital marketing, hyper local...

    Creating Maximum Efficiency by Going Lean Jun 15, 2018

    Ryan is the Director of Consortia at The Association of Manufacturing Excellence, the largest Lean membership organization in the world. His mission is to educate businesses about the power of the lean methodology, and help them harness it to achieve operational excellence. In this episode, we talked about management, organization, efficiency...

    Leading With Care And Code To Achieve Business Success Jun 06, 2018

    Howard is the Executive Vice President and Director of Training and Operations of Ziglar, Inc, coaching businesses from 52 different industries from 9 different countries. He’s also the author of The Power of Community, and many other books that help small business owners build phenomenal companies. In this episode, we talked about leadership, hiring, sales...

    Saving Thousands of Dollars With Tax Planning May 29, 2018

    Craig is a certified tax coach and public accountant, a business owner, and a former New York City police officer with over 17 years of experience on the force. His mission is to help businesses keep more of what they make through tax planning strategies and techniques. He also co-authored Secrets of a Tax-Free Life and recently wrote The 10 Most Expensive Tax Mistakes that Cost Businesses Owners Thousands. In this episode, we talked about tax planning, accounting, succession planning...

    Boosting Your Bottom Line With Outstanding Customer Service May 23, 2018

    Shawn is the co-owner and CEO of Reynolds Brothers Exteriors, a successful family-owned eavestrough & exteriors company in Toronto, Canada. In the years since they launched, they’ve received numerous recognitions, such as the Consumers Choice Awards, and HomeStars’ “Best of 2017” award. In this episode, we talked about customer service, hiring, leadership...

    Connecting With Your Customers At An Emotional Level May 15, 2018

    Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they’ve successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer experience...

    Getting Your Booking Rates To As High As 90% May 08, 2018

    Susy is a Major Accounts Manager at Callcap, a platform that empowers businesses to improve their marketing effectiveness and customer service through call tracking and monitoring. Susy has years of experience in analytics and telephony, and has helped plenty of businesses, including several in the home service industry, get their booking rates up and grow their business. In this episode, we talked about booking rates, sales, customer service...

    Transforming From A One-Man Show To An Employee-Centric Business May 01, 2018

    Mark Stoner’s fair share of failures has made him into the success that he is today. He went from running a one-man chimney sweeping business to turning it into a multi-million dollar business. Today, Mark Stoner owns and runs Ashbusters Chimney Service, the third largest chimney sweep operation in the U.S, and is the author of Blue Collar Gold: How To Build A Service Business From The Dirt Up. In this episode, we talked about hiring, leadership, company culture...

    Becoming #1 In Your Local Market With Google Local Services Apr 24, 2018

    SearchKings was established in 2009, and has since built an impressive customer base of over 1200 business owners across North America. They were one of the only five Google Premier Partners that was selected for the Google Guarantee program. In this episode, we talked about search engine marketing, paid ads, customer service...

    Scaling The Right Systems That Your Team Say YES To Apr 17, 2018

    Keith Lee started his business career as a sales rep for Thompson Marking Service in 1978, worked his way up, and successfully bought the company in 1992. The systems he developed and implemented allowed the company to grow its sales from $300k to $15M per year, and earned them the recognition of being the “Best Small Business to Work For in Washington State” by Washington CEO Magazine. It eventually grew to become what we now know as American Retail Supply. In this episode, we talked about systems, hiring, management...

    John Jantsch - Turn Your Business Into A Marketing Machine Apr 10, 2018

    John has been hailed as the “Peter Drucker of Small Business Marketing tactics.” He’s been a marketing consultant to small business owners for thirty years, a renowned speaker, and author of several marketing and business books, including Duct Tape Marketing. In this episode, we talked about small business marketing strategies, productivity, getting more referrals for your business...

    Capturing 25% More Customers With Smart Financing Apr 03, 2018

    Darius is the COO of F.H. Furr Plumbing, Heating & Air Conditioning, Inc, a 250-employees home service company with two offices in Virginia, and one in Maryland. Their biggest accomplishment to date is doing $1 million in financed serviced jobs in just three months. In this episode, we talked about hiring, sales, financing...

    Building A $100M Legacy In Entrepreneurship And Life Mar 27, 2018

    Cameron is a natural-born entrepreneur, with two multi-million companies under his belt at the early age of 35. His accomplishments include engineering 1-800-GOT-JUNK?’s spectacular growth from $2 Million to $106 Million in revenue and 3100 employees, all in under six years. In this episode, we talked about delegation, systems, and processes...

    Creating Huge Demand For Your Business Using Direct Marketing Mar 20, 2018

    Gary is a proven business leader and marketing executive with more than 15 years of experience as CEO for many public and private companies. He is currently the Chairman and CEO of Money Mailer, a formidable leader in the U.S. direct marketing industry. In this episode, we talked about leadership, direct marketing, outsourcing, as well as embracing technology...

    Creating a Customer-Driven Company Culture Mar 14, 2018

    Michel is an accomplished advisor on customer experience and employee engagement, with clients including McDonald’s and Verizon Wireless. He currently owns and operates Baro, a $10M/year restaurant with over a hundred members in the team. In this episode, we talked about employee engagement, leadership, as well as customer experience...

    Empowering Your Employees To Scale Your Business 10x Mar 06, 2018

    Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. Recently, Ellen and her partners launched ZOOM DRAIN Franchise Company, LLC, an exciting and unique franchise opportunity, currently in 8 locations. In this episode, we talked about mentorship and leadership, as well as effective business management strategies...

    Grow Your Business 100x Through The Franchising Model Feb 27, 2018

    Nick is the owner, co-founder, and president of College Hunks Hauling Junk, the largest and fastest growing U.S.-based hauling and moving company. In this episode, we talked about branding, booking calls, company culture…

    Finding Your Highest Calling As A Leader Feb 20, 2018

    Larry Janesky is the founder & CEO of Basement Systems Inc. and its sister companies that cumulatively bring in $100M annual revenue. In this episode, we talked about hiring great employees, marketing strategies …

    The Seven Superpowers To Supercharge Your Home Service Business Feb 14, 2018

    Al is President of The 7-Power Contractor, a business consulting and training firm that has helped hundreds of home service businesses. Plumbing & Mechanical Magazine named him one of the 25 most influential contractors in the United States. In this episode, we talked about business strategy, marketing, acquisitions…

    Delivering An Outstanding Customer Experience With HomeAdvisor Feb 07, 2018

    Craig is the President & COO of HomeAdvisor, a $500M+ home service company that’s also the world’s largest digital marketplace for home services. In this episode, we talked about company culture, marketing, customer service…

    Delivering An Outstanding Customer Experience With HomeAdvisor Feb 07, 2018

    Craig is the President/CEO of HomeAdvisor, a $500M+ home service company that’s also the world’s largest digital marketplace for home services. In this episode, we talked about company culture, marketing, customer service…

    Leading Your Home Service Business with Power Jan 29, 2018

    Mike slogged for many hours before he found the key to success and built New Jersey’s largest home services company. Last year, he sold off the business to focus on helping other business owners. In this episode, we talked about business mindsets, marketing…

    The Mindset Of A Successful Business Owner Jan 29, 2018

    Despite coming from a tough background, Kenny scaled his own successful plumbing company from scratch. Now, he focuses on changing the average blue collar’s mindset through coaching. In this episode, we talked about business systems, growth mindset…

    The True Competitive Edge In The Home Service Industry Jan 28, 2018

    Terry is a true home service legend, having been the national trainer of a NYSE-listed home services company ($900M+ in revenue before getting acquired) among other things. In this episode, we talked about hiring, KPIs...

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