The Digital Edge

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Expanding Access to Justice through Online Dispute Resolution Feb 13, 2018

Show notes

Not all legal disputes require the input of a lawyer. Some don't even need the input of a human. Online dispute resolution (ODR), or the use of technology to solve basic disputes, is considered by some to be an access to justice solution. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Colin Rule how ODR works and how it has the potential to fill access to justice needs. They also discuss where ODR originally came from, the difference between between ODR and alternative dispute resolution, and how mobile access will expand the use of this technology.

Colin Rule is vice president for online dispute resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider Colin co-founded, in 2017.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Preview of ABA TECHSHOW 2018 Jan 19, 2018

Show notes

ABA TECHSHOW 2018 is just around the corner and, for those of you who can barely contain your excitement, here's a sneak preview of what this year's conference will look like. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to ABA TECHSHOW 2018 co-chairs Debbie Foster and Tom Mighell about this year's conference. They discuss what's new at TECHSHOW, advice for new attendees, and some of the most beloved extracurricular activities, like Taste of TECHSHOW and morning yoga sessions.

Tom Mighell has been at the front lines of technology development since joining Cowles & Thompson, P.C. in 1990. He is also the co-chair of ABA TECHSHOW 2018.

Debbie Foster is the managing partner of Affinity Consulting Group's Tampa Bay office. She is also the co-chair of ABA TECHSHOW 2018.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

When the Bell Tolls for Thee: Disaster Planning and Recovery for Law Firms Dec 21, 2017

Show notes

While months have passed, the impact of hurricanes Irma and Maria can still be felt by the businesses affected. For law firms, these intense storms have brought to the forefront thoughts about preparedness and how to react in situations like this. In this episode of The Digital Edge, host Jim Calloway talks to Tom Bolt, whose firm was hit by hurricanes Irma and Maria, about how lawyers can prepare for natural disasters. Their discussion includes what technology he used and needed, the importance of having a disaster recovery and business continuity policy in place, and what types of problems his firm has dealt with in the aftermath.

BoltNagi Firm founder and managing attorney, Tom Bolt, focuses his practice in government relations, banking, real estate, real estate finance, and estate planning.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

'Tis the Season: Tech Toys for the Holidays 2017 Dec 04, 2017

Show notes

If you're looking for the latest and greatest technology to spoil your most beloved tech-nerds this holiday season, look no further than the annual tech toys edition of The Digital Edge. This year, hosts Sharon Nelson and Jim Calloway talk about a wide range of products, from doorbells to submarines, to help you brainstorm gift ideas for everyone on your list.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Product Mentioned:

Bluesmart laptop bag: the world's first smart bag

BioLite SolarPanel 5+: portable solar charger

Legalboard: A keyboard designed for lawyers

Joby GripTight One GorillaPod Stand: flexible tripod and phone holder

The Levi's Commuter Trucker Jacket with Jacquard by Google: smart jacket

Gatekeeper 2.5 Wireless Bluetooth PC Lock: computer key

LG Gram Laptops: a series of lightweight laptops

Bose QuietComfort 35 wireless headphones II: noise canceling headphones

Microsoft Surface Book 2: a laptop/tablet

SketchPro 3D Pen: 3D drawing pen

Samsung 34" CF791 Curved Widescreen Monitor: HD monitor

Ring Video Doorbell: security system

Nexx Garage: door opener

Echo Connect: Amazon Echo phone accessory

Kuri: home robot

Microsoft Universal Foldable Keyboard: travel keyboard

Kohler Numi Toilet: smart toilet

Apple Watch Series 3: smart watch

Carved Satellite Series: carved wooden phone cases

Aston Martin Limited Edition Submarine

The Apple Product Cheat Sheet for Lawyers Oct 17, 2017

Show notes

68-73% of lawyers use iPhones and those aren't the only Apple products pervading the legal industry. The use of iPads for law has also become more and more common. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Brett Burney about the latest Apple products and how they can serve lawyers. From face ID to the benefits of iOS 11, they share which Apple tools will save lawyers time and effort in their business. They also discuss the top apps that attorneys who use Apple products should download. Check out links to those apps below.

Brett Burney is Principal of Burney Consultants LLC and is active in the Mac-using lawyer community, working with lawyers who want to integrate Macs, iPhones, and iPads into their practice.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

How Augmented Intelligence and Cognitive Computing Serves the Legal Profession Sep 12, 2017

Show notes

Because they are unfamiliar with the technology, many lawyers are nervous about the growing popularity of artificial and augmented intelligence. However, others are welcoming the changes this technology will bring to the practice of law. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Brian Kuhn, global co-leader for the IBM Watson legal practice, about why lawyers should be interested in cognitive computing (or augmented intelligence) and how legal professionals are currently using IBM Watson and other AI technologies. They also discuss blockchain and how it works together with AI.

Brian Kuhn serves as the global co-leader for the IBM Watson legal practice driving global strategy and execution across clients, legal markets, and internal groups.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Teaching the Technology of Law Practice to Law Students Aug 10, 2017

Show notes

Introducing technology to legal education could be the key to inspiring innovation in the legal industry. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Darin Fox about how he sees technology functioning in legal education. They discuss the program Darin oversees at the University of Oklahoma, how the recession affected the use of legal technology, and potential future uses of courtroom technology.

Darin Fox is an associate dean at the University of Oklahoma College of Law. He oversees the law library, information technology, and the school's law practice technology training program, called the Digital Initiative Project.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Evernote for Lawyers: Manage Your Research, Marketing, and Process Jul 10, 2017

Show notes

As a lawyer, managing research, marketing, and even organizing your thoughts can potentially result in chaos. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Heidi Alexander about Evernote and how it can help lawyers stay organized. They discuss what Evernote is, what sets it apart from other note-taking programs, and examples of how lawyers are currently using it in their own practices.

Heidi Alexander, is the director of the Massachusetts Law Office Management Assistance Program (MassLOMAP).

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Low Bono Legal Services: Working to Provide Access to Justice Jun 12, 2017

Show notes

It's no secret that access to justice is a significant issue within the legal industry, but when did lawyers first recognize the problem and how are they working to solve it? In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway discuss low bono legal services with Shantelle Argyle, executive director of Open Legal Services. Their discussion includes the unintended consequences of the access to justice movement, the biggest barriers to innovation in legal services, and the role of Open Legal Services as a legal aid organization. They also discuss what's different about today's legal services consumers and how they affect access to justice.

Shantelle Argyle is co-founder and executive director of Open Legal Services, a sliding scale legal aid organization.

Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

Is Law Really A Buyer's Market? And If So, Now What? May 08, 2017

Show notes

The legal industry has operated as a seller's market for so long that some lawyers don't know how to handle the recent trend towards accommodating clients. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Jordan Furlong about what has driven the shift to a consumer-focused market, the new players that are breaking onto the scene as a result, and how law firms, both big and small, should react to the changes. Their conversation also includes three ways to respond to these market forces as well as how client services, competition, and culture should affect potential business strategies.

Jordan Furlong is a speaker, author, and legal market analyst who forecasts the impact of changing market conditions on lawyers and law firms.

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