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    Government

    The Clear Voice

    The Clear Voice features candid talks with City Managers and public sector leaders on growth, council dynamics, and culture. Produced by Clear Career Professionals.

    Learn more: clearcareerpro.com

    Advertise

    Copyright: © Copyright 2025 All rights reserved.

    • Apple Podcasts
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    Latest Episodes:
    #62 - TMRS Human Resources Director PositionCast™ May 12, 2026
    Show notes

    In this PositionCast™ episode of The Clear Voice, James Groom and Michael Boese talk with Debbie Munoz, Executive Director of the Texas Municipal Retirement System, about the Human Resources Director opportunity at TMRS.

    Debbie explains TMRS’ mission to provide secure lifetime income to members across 946 participating Texas cities, the organization’s statewide impact, and the culture that makes TMRS a meaningful place to work. The conversation covers the role of the next HR Director, including employee engagement, HR modernization, succession planning, learning management, leadership development, and the need for an authentic, people centered leader.

    The episode also highlights TMRS’ Austin location, compensation and benefits, TMRS retirement participation, the Clear Career Professionals recruitment process, and why this role offers a unique opportunity to support the people who serve public servants across Texas.

    More Information:
    For more information about the TMRS Human Resources Director position, including job details and application materials, visit:


    https://clearcareerpro.com/clear-news/tmrs-human-resources-director-posting

    Chapters

    00:00:00 Introduction to TMRS and the Human Resources Director recruitment

    00:03:21 Understanding TMRS, mission, structure, and statewide service

    00:06:45 What makes TMRS unique for cities and members

    00:11:47 TMRS funding, stability, and fiduciary responsibility

    00:14:51 TMRS culture and employee engagement

    00:19:14 The HR Director role, reporting structure, and team size

    00:22:14 Rebranding HR and building employee trust

    00:24:21 Modernizing HR systems, knowledge transfer, and AI

    00:25:52 Training, continuing education, and learning management

    00:26:16 Candidate traits, communication, and leadership presence

    00:27:17 Why city HR leaders should consider TMRS

    00:29:33 Measuring success for the next HR Director

    00:32:25 Why this opportunity stands out

    00:33:32 TMRS office location and working in Austin

    00:34:55 Living in Austin and the community environment

    00:37:33 Compensation, benefits, and TMRS retirement participation

    00:40:06 The Clear Career Professionals recruitment process

    00:41:37 Upcoming TMRS Governmental Relations Director recruitment

    00:42:24 Sneak peek at the Governmental Relations Director role

    00:45:29 Final message for candidates considering TMRS

    00:47:12 Closing and how to learn more

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #61 - Rethinking Public Sector HR with Katie Hagen May 08, 2026
    Show notes

    Katie Hagen, CEO of CPS HR Consulting, joins Host of The Clear Voice James Groom and Clear Career Professionals President Michael Boese for a conversation about public sector HR, workforce challenges, organizational change, and the future of public service.

    Katie brings decades of public sector leadership experience, including senior roles in California state government, where she worked in HR, civil service reform, organizational turnaround, and change management. In this episode, she discusses why hiring challenges are often about more than salary, how agencies can reduce barriers for applicants, why professional development still matters, and how public organizations can use technology without losing the human side of human resources.

    James and Michael join Katie to explore recruitment, candidate communication, civil service systems, organizational assessments, public sector partnerships, and the importance of helping agencies move forward before problems become crises.

    Topics include public sector HR, workforce challenges, hiring barriers, candidate experience, salary and flexibility, public service motivation, organizational turnaround, change management, civil service systems, AI, technology, professional development, organizational assessments, workforce planning, internships, apprenticeships, and keeping people at the center of public service.

    Learn more about CPS HR Consulting:
    https://www.cpshr.us/

    Learn more about Katie Hagen:
    https://www.cpshr.us/katie-hagen/

    Contact Katie Hagen:
    khagen@cpshr.us

    00:00 Introduction to Public Sector Challenges
    03:58 Understanding Hiring Challenges in the Public Sector
    06:28 Generational Perspectives on Public Service
    08:48 Katie Hagen's Journey in HR and Leadership
    11:03 Leading Change in Public Sector Organizations
    13:29 The Political Landscape of Public Sector Leadership
    15:55 CPS HR Consulting and Public Sector HR Solutions
    17:50 Maintaining Culture Across a Remote Team
    20:14 Current Trends in Public Sector Recruitment
    22:47 Building Talent Pipelines for the Future Workforce
    25:10 Streamlining the Hiring Process for Applicants
    26:48 Candidate Communication and Modern Recruitment
    29:49 The Role of Technology in Public Sector HR
    32:18 Balancing AI and Human Interaction in HR
    34:29 Understanding Organizational Dynamics Before Acting
    36:55 Finding Simple Solutions to Complex Problems
    39:36 Professional Development for HR Leaders
    41:55 The Future of the Public Sector Workforce
    43:25 Organizational Assessments Before Crisis
    43:39 Employee Development in a Technology Driven Workplace
    44:54 Basic Technology Skills Still Matter
    46:12 TMHRA, CPS HR, and Public Sector Partnerships
    47:42 Final Advice for Public Service Leaders

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #60 - Deputy City Manager Role | Victoria, TX PositionCast™ May 05, 2026
    Show notes

    The City of Victoria, Texas is recruiting its next Deputy City Manager, and this PositionCast™ episode gives candidates a closer look at the opportunity, the organization, and the leadership environment.

    James Groom, Host of The Clear Voice, is joined by Kelly Kuenstler, retired city manager and recruiter for this position, and Jesús Garza, City Manager for the City of Victoria. Together, they discuss why Victoria is creating this Deputy City Manager role, what the City needs from the successful candidate, and why this opportunity may appeal to experienced local government executives.

    Victoria is a regional hub of approximately 65,000 residents, located between San Antonio, Houston, Austin, and Corpus Christi. The community offers a strong mix of big city amenities and small town character, with retail, restaurants, outdoor recreation, access to the Guadalupe River, and proximity to the Texas coast.

    A major theme of this episode is stability. Victoria operates under a council manager form of government, with a seven member City Council that includes the Mayor. City Manager Jesus Garza describes a governing environment marked by alignment, professionalism, and a shared focus on the entire community. That stability matters for candidates who want to join an organization where elected officials, staff, and the public are generally moving in the same direction.

    This Deputy City Manager role is designed to support continuity of progress. Victoria has seen recent internal promotions and leadership transitions, and the City is being intentional about strengthening executive capacity for the future. The position is not framed around finding one candidate who can do everything. Instead, Victoria is considering two clear candidate pathways.

    One pathway is for an experienced public safety leader. A candidate with this background may bring value in areas such as police, fire, municipal court, dispatch, emergency management, civil service, collective bargaining, and public safety operations. Victoria recently brought multiple public safety functions into a new 70,000 square foot public safety headquarters, creating new opportunities for coordination, collaboration, and strategic planning.

    The second pathway is for an experienced economic development or growth focused leader. A candidate with this background may help advance the City’s Growing Victoria initiative, support population and tax base growth, strengthen the use of the City’s Type B economic development corporation, and help move major strategic priorities forward.

    Victoria is not requiring candidates to have both public safety and economic development experience. Either pathway may be the right fit. The goal is to find an experienced executive who complements the existing leadership team and brings depth, judgment, and leadership capacity in one of these key areas.

    The episode also covers Victoria’s full service municipal operations, including water, wastewater, landfill services, residential trash collection, tourism, public safety, parks, infrastructure, and other core city functions. The City has 656 authorized full time employees and a fiscal year 2026 operating budget of approximately $255 million.

    Candidates will also hear about Victoria’s workplace culture, employee retention efforts, new public safety investments, strategic planning, master planning, infrastructure work, downtown improvements, parks improvements, and the Victoria 2035 comprehensive plan. Jesus also discusses his leadership style, which he describes as mission driven, transformational, and focused on developing the next generation of leaders.

    For candidates preparing for the interview process, the advice is straightforward. Do the research. Victoria has major plans, priorities, and investments already in motion. Candidates who understand the community, the organization, and the opportunity will be better prepared to show how their experience can help Victoria continue its momentum.

    Learn more about the Victoria Deputy City Manager opportunity here:

    https://clearcareerpro.com/clear-news/victoria-deputy-city-manager-opportunity

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #59 - How Leaders Can Rise Above Routine with Darren Mann May 01, 2026
    Show notes

    In this episode of The Clear Voice, James Groom and Michael Boese talk with Darren Mann, leadership coach, speaker, and author of Rise Above Routine. Darren shares lessons from his project management career, early leadership failures, and transition into coaching. The conversation covers daily leadership habits, asking for help, mentoring, building support systems, servant leadership, failure friendly cultures, and the importance of communication that actually connects with people.

    Connect with Darren Mann:

    https://dmanncoaching.com/
    https://dmanncoaching.com/rise-above-routine-ebook
    https://www.linkedin.com/in/manndarren/

    Chapters

    00:00 Introduction and Guest Welcome
    02:16 Darren Mann’s Career Journey and Transition to Coaching
    05:18 Managing Life Like a Project and Setting Clear Goals
    07:28 Daily Habits for Leadership Growth
    10:20 Learning from Failure and Using It to Grow
    12:23 Promoting Top Performers Into Leadership Roles
    15:12 Support Systems, Mentorship, and Leadership Blind Spots
    17:32 Acceptable Failure Versus Repeated Mistakes
    18:43 Sharing Failure to Build Trust and Resilience
    22:16 Core Concepts from Rise Above Routine
    24:30 Consistency and Building Leadership Habits
    26:37 Asking for Help and Overcoming Fear of Rejection
    28:42 Servant Leadership in Practice
    32:42 John Maxwell’s Rule of Five and Daily Leadership Practices
    34:32 Communication, Connection, and Being Heard
    37:02 Public Service Leadership and Rising Above Routine
    38:23 Final Advice for Leaders Feeling Stuck

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #58 - Stop the Social Media Insanity with Sam Toles Apr 28, 2026
    Show notes

    In this episode of The Clear Voice, host James Groom sits down with Sam Toles, founder of CiviSocial, to discuss why local government social media is failing and how agencies can rebuild trust through modern communication strategies. With experience in both public office and digital media leadership, Sam explains why traditional approaches like polished graphics and static posts no longer resonate in today’s fast-moving, video-driven environment.

    The conversation focuses on a shift toward authentic, human-centered content, what Sam calls “neighbors serving neighbors.” Instead of institutional messaging, agencies must show real employees doing real work in simple, unscripted ways. This approach not only builds trust but also improves engagement and strengthens recruitment in a competitive hiring environment.

    Sam also breaks down platform strategy, why Facebook should no longer be the primary focus for most local government organizations, and how agencies can move beyond the negativity of the same small group of critics by creating shareable content that reaches the broader community.

    Connect with Sam Toles

    LinkedIn: https://www.linkedin.com/in/samtoles1/
    Website: https://civisocial.com
    Social Media Playbook: https://civisocial.com/the-social-media-playbook

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #57 - Why Your School Bond Needs an Owner's Rep with AG|CM Apr 21, 2026
    Show notes

    When a school district prepares for a bond election, they aren't just asking for funding; they are asking for community trust. In an era of strict legislative oversight, accidental planning can sink a project before it starts.

    Host James Groom and co-host James Hopper (retired superintendent) sit down with Derek Bird (Director of Operations, Central Texas for AG|CM) and Jason Burdine (Texas education leader) to break down the "Two-Year Runway" for successful planning.

    The Superintendent’s Burden: The 75% Rule

    James Hopper introduces the 75% Rule: Without an Owner’s Representative, a superintendent will spend 75% of their time managing construction instead of education. A professional Owner’s Rep handles the high-stakes paperwork so leadership can stay focused on students.

    The Two-Year Runway: Planning vs. Reacting

    Successful bonds aren't built in a semester. Derek Bird recommends a 24-month planning cycle to address:

    • Legislative Compliance: Navigating the Attorney General’s guidelines and Senate Bill 843.

    • Facility Assessments: Identifying true infrastructure needs (HVAC, roofs) over "wants."

    • Long-Range Strategy: Planning for fast-growth districts without sacrificing build quality.

    Engineering Public Trust through Transparency

    Jason Burdine explains that you can’t sell a "cure" (the bond) until the community is convinced of the "disease" (aging infrastructure).

    • The Naysayer Strategy: Invite your biggest critics to the Community Advisory Committee.

    • Site Visits: Let skeptics see outdated facilities firsthand to turn vocal opponents into informed stakeholders.

    • Education over Advocacy: Bridging the gap on how schools are funded (M&O vs. I&S).

    What Does an Owner’s Rep Actually Do?

    Unlike architects or contractors, the Owner’s Rep has 100% loyalty to the district.

    • Audit and Oversight: Verifying that the work in place matches the billing for 20+ subcontractors.

    • Cost Control: Escalating budgets for 2-3 years out to mitigate inflation and supply chain volatility.

    • Staff Augmentation: Providing scalable expertise without the need for permanent full-time hires.

    The Future Landscape: Declining Birth Rates

    As birth rates shift, many districts are pivoting from new construction to maintenance and consolidation. Using facility assessments ensures existing roofs and HVAC systems are prioritized for the long term.

    The Clearly Exceptional Finish

    The link between facilities and the classroom is undeniable. When you tie facility needs to student achievement, you show the community that the investment is about the kids, not just brick and mortar.

    Resources and Connections

    • Official Website: AG|CM Project Management

    • LinkedIn: AG|CM, Inc. on LinkedIn

    Timestamps

    00:00 Introduction: School Bonds and the 75% Rule

    02:51 The 10-Year Plan: Why Bonds Fail Without a Runway

    06:05 Building Community Trust Before Asking for Funding

    09:29 Transparency: Convincing the Community of the Need

    13:38 Engaging the Naysayers: Advisory Committee Strategy

    16:19 Linking Bricks and Mortar to Student Achievement

    17:40 Why Superintendents Can't Be Project Managers

    18:57 Quick Wins: Delivering Results in the First 60 Days

    22:11 The Owner's Rep: Who is Actually on Your Side?

    25:56 SB 843 and the New Landscape of Bond Transparency

    29:59 Social Media and Modern Bond Communication

    33:53 Declining Birth Rates: When Bonds Mean Consolidation

    37:42 Final Thoughts: Invigorating Teachers and Students

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #56 - Assistant City Attorney Jobs in Odessa, TX | PositionCast™ Apr 14, 2026
    Show notes

    Odessa, Texas is hiring two Assistant City Attorneys, and this PositionCast™ episode of The Clear Voice takes you inside the opportunity.

    Host James Groom is joined by recruiter Kelly Kuenstler, Odessa City Manager Aaron Smith, and City Attorney James Parker to walk through the structure, expectations, and day to day reality of these roles inside a large and growing West Texas organization.

    Odessa operates under a council manager form of government with a highly engaged council that understands its role and trusts staff to lead. That structure creates a stable environment where legal professionals can focus on advising and execution, not internal friction.

    The legal department is built around a partnership model. Attorneys are expected to help departments accomplish objectives within the law, not act as gatekeepers. The focus is on finding compliant paths forward and supporting progress across the organization.

    These positions offer broad exposure to municipal law with flexibility to develop specialized interests over time. Attorneys may work across land use, zoning, public safety, procurement, and general advisory work while building depth in areas that align with their strengths.

    The role requires both proactive and reactive legal work. Attorneys are expected to identify issues early while also responding to real time challenges across a complex organization.

    Odessa’s municipal court handles approximately 2,200 cases annually. The city operates with roughly 1,000 employees and a budget in the $330 million range, serving a regional population that functions closer to 200,000.

    Leadership within the legal department emphasizes teaching, autonomy, and professional growth. Attorneys are given responsibility, encouraged to make decisions, and supported through the learning process in a collaborative environment.

    For candidates, the key question is simple, why municipal law. This opportunity is designed for attorneys who want to learn, grow, and directly impact how a city operates and serves its community.

    To learn more or apply, visit clearcareerpro.com under Career Opportunities.

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #55 - Ruidoso, NM Finance, Economic Development, and Water Resource Directors Apr 10, 2026
    Show notes

    Certainly a lot to unpack as we feature three amazing opportunities from Ruidoso, New Mexico.

    Ruidoso is entering a defining moment.

    In this PositionCast™ episode of The Clear Voice, Mayor Lynn Crawford and City Manager Ron Sena join recruiter Kelly Kuenstler and Host James Groom to outline three critical leadership roles that will help shape the future of the Village of Ruidoso.

    This is more than a recruitment. It is an opportunity to step into a community that is rebuilding, growing, and positioning itself for long-term success after significant challenges.

    A Community at a Turning Point

    Ruidoso is a small mountain community with big aspirations.

    Located in the Lincoln National Forest at elevations between 6,500 and 12,000 feet, the Village blends natural beauty with a tourism-driven economy. It serves as a destination for both weekend visitors and long-term seasonal residents, particularly from Texas.

    Recent years have brought major challenges, including wildfires and flooding that destroyed over 1,300 homes. In response, the Village has secured substantial federal and state funding and is now actively rebuilding infrastructure, housing, and long-term resilience systems.

    At the same time, Ruidoso is advancing major initiatives, including a $145 million green energy project, expansion of the regional airport, and hosting international events such as Ironman and XTERRA.

    This is not a maintenance phase. This is transformation.

    The Opportunities

    Three director-level roles are open, each playing a critical role in the Village’s future.

    Economic Development Director
    Newly created position reporting to the City Manager. Focused on business recruitment, strategic growth, and long-term economic planning. Expected to grow into a larger department over time. Chief Financial Officer
    Oversees a $152 million budget and finance team. Critical role in grant management, audits, and maintaining the Village’s strong financial standing. Water Resources Director
    Highly specialized role overseeing water rights, conservation, and long-term sustainability. Works closely with technical experts and operations teams. Leadership Culture and Expectations

    Ruidoso operates with a high-performance, team-oriented culture.

    Leadership expectations include collaboration across departments, transparency with elected officials and the public, responsiveness to residents, and the ability to operate in a fast-paced environment.

    The organization emphasizes hiring strong people, providing support, and allowing them to lead. Departments are expected to work together, not in silos.

    What Candidates Should Know

    This is a small town environment with big responsibilities.

    Candidates should understand the Village’s recovery from fires and floods, review key planning documents, and be prepared for a tourism-driven workload that includes seasonal demands.

    This is local government at its most direct. Your work will have a visible impact on the community.

    Why Ruidoso

    Ruidoso offers the opportunity to build a meaningful career in a place where leadership matters.

    It is a community where you can see the results of your work, be part of a close-knit team, and help shape the future during a critical period of growth and recovery.

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #54 - LaShon Ross | Developing Leaders in Local Government Apr 07, 2026
    Show notes

    Episode Summary

    What does it take to develop strong leaders in local government, and why do so many high performers struggle when they move into leadership roles?

    In this episode of The Clear Voice, James Groom, Clear Vice President and Host of The Clear Voice, is joined by Michael Boese, President of Clear Career Professionals, for a conversation with LaShon Ross, Deputy City Manager for the City of Plano, Texas.

    With more than 30 years of experience in municipal government, LaShon shares practical insight on leadership development, accountability, and the human side of managing organizations that serve the public. The conversation explores the transition from individual contributor to supervisor, the importance of coaching and difficult conversations, and why technical competence alone is not enough to lead effectively.

    LaShon also discusses how local governments can strengthen leadership pipelines, improve organizational culture, and better prepare the next generation of public servants. From accountability beyond the spreadsheet to communication, mentorship, and self awareness, this episode provides a clear and practical look at leadership in today’s public sector.

    Key Topics

    Leadership development in local government
    Why high performers struggle in supervisory roles
    Coaching and difficult conversations
    Accountability in municipal government
    Human capital challenges in local government
    Communication and leadership effectiveness
    Mentorship and leadership growth

    About LaShon Ross

    LaShon Ross is the Deputy City Manager for the City of Plano, Texas, with more than three decades of experience in local government. She has served in key leadership roles including Human Resources Director and Deputy City Manager, with responsibility for organizational development, employee relations, and executive leadership support.

    After retiring from Plano in 2016, she worked as a professional development facilitator and leadership trainer before returning to the City of Plano in 2022 as Director of Human Resources and Risk Management. She was appointed Deputy City Manager again in 2023.

    Her work focuses on leadership development, organizational culture, and helping individuals understand their value beyond their work accomplishments.

    Leadership Takeaways

    Strong leadership requires more than technical ability. Leaders must be able to manage people, navigate conflict, and communicate effectively across an organization.

    High performers are often promoted without being prepared for leadership, which can create challenges for both the individual and the organization. Intentional leadership development and coaching are critical to long term success.

    Accountability in local government extends beyond financial oversight. It includes decision making, communication, and alignment with organizational values and community expectations.

    Difficult conversations are a necessary part of leadership. Avoiding them can lead to performance issues and reduced trust within teams.

    Why This Episode Matters

    Local governments are facing increasing demands while managing workforce challenges and evolving expectations from their communities.

    Developing strong leaders at every level is essential to maintaining effective, responsive organizations. This episode provides practical insight for professionals looking to grow into leadership roles and for organizations working to build stronger teams.

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


    #53 - Chief of Police Carrie Ellis | Women in Policing and Leadership Apr 03, 2026
    Show notes

    In this episode of The Clear Voice, James Groom is joined by Chief Carrie Ellis, a law enforcement leader with more than three decades of experience and the author of Ma’am In Command.

    Chief Ellis currently serves as the Chief of Police at Central Texas College and was recently sworn in as President of the Texas Police Chiefs Association, becoming only the second woman to hold that position in roughly thirty years.

    This conversation explores the realities women face in law enforcement, but more importantly, the practical leadership lessons required to reach command positions. While the book is written with women in mind, much of the guidance applies to anyone pursuing executive leadership in policing.

    The discussion also expands beyond policing to examine how police chiefs, city managers, and elected officials influence organizational culture, recruitment, and leadership development inside departments.

    Chief Ellis shares her journey into law enforcement, the barriers she encountered, and the mindset required to overcome them. She also discusses the 30×30 initiative and what agencies are getting right, and where more work is needed to build sustainable leadership pipelines.

    This episode is a must listen for police executives, city managers, and anyone interested in leadership development within local government.

    Key Topics

    • Why Chief Ellis wrote Ma’am In Command and the gap it fills in leadership development
    • The reality of women in law enforcement and leadership roles
    • Practical advice for officers pursuing command positions
    • The importance of listening to understand in leadership
    • Cultural barriers inside police organizations and how they develop
    • What police chiefs can do to support leadership growth
    • The role of city managers and elected officials in shaping police culture
    • Chief Ellis’ leadership as President of the Texas Police Chiefs Association
    • Leadership lessons that apply beyond law enforcement

    Leadership Insights

    Leadership is built over time, not in a single moment
    Chief Ellis describes her path as a series of experiences that shaped how she leads, rather than a single defining event.

    Listening is one of the most critical leadership skills
    Leaders must listen to understand, not just to respond, in order to build trust and develop their teams.

    Leadership culture starts at the top
    The approach of the chief directly influences recruitment, retention, and advancement opportunities within a department.

    Confidence and mindset are critical to advancement
    Future leaders must push past doubt, avoid perfection paralysis, and take action even when conditions are not ideal.

    Resources

    🔗 Ma’am In Command
    https://www.amazon.com/Maam-Command-Guide-Aspiring-Positions/dp/B0GFT6889N

    Purchase 540 Leadership by Michael Boese: https://amzn.to/4h43L3U
    The views and opinions expressed on The Clear Voice do not necessarily reflect those of Clear Career Professionals. The discussion of any company, product, or service is for informational purposes only and does not constitute an endorsement.

    Connect With Clear Career Professionals

    Clear Career Professionals is a Texas based municipal executive search firm specializing in City Manager search services, municipal executive search, and local government leadership consulting for cities and counties across Texas and the United States.

    Clear works with communities to recruit City Managers, City Administrators, Assistant City Managers, Police Chiefs, Fire Chiefs, Finance Directors, HR Directors, and other senior municipal leaders.
    In addition to executive search services, Clear provides local government leadership training, organizational assessments, executive coaching, interim leadership placements, and strategic consulting designed to strengthen city organizations and support effective public service leadership.

    Clear partners with city councils, county commissioners, and public sector leadership teams seeking experienced municipal professionals who can guide growing communities, manage complex organizations, and deliver strong public service outcomes.

    Career Opportunities
    https://clearcareerpro.com/career-opportunities

    LinkedIn
    https://linkedin.com/company/clear-career-pro
    Disclosure: As an Amazon Associate, we earn from qualifying purchases.


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