The Chris Voss Show

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The Chris Voss Show Podcast – Outwork Them All: A Gen X Guide to Business and Leadership Success by Sean P Kling May 04, 2025

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Outwork Them All: A Gen X Guide to Business and Leadership Success by Sean P Kling Amazon.com Seankling.com From Stuck in a Rut to Unparalleled Success: Unleash the Power of Generation X Wisdom to Succeed Building a business can be filled with uncertainties, things you can’t control, and the constant search for growth. Whether you’re a small-business owner feeling stuck in a rut or someone just starting out, the right path is rarely obvious and is always full of obstacles. Thankfully, there’s a group of people with decades of experience about what works and what doesn’t. Extracting that expertise means you don’t have to make the same mistakes to enjoy success. Serial entrepreneur and proud Gen Xer, Sean Kling, reveals the untold practices and attitudes that have propelled Generation X to extraordinary success. As younger generations may have overlooked some of these invaluable business secrets, Sean brings them back into the spotlight. He delves into his generation’s upbringing, showcasing how these practices are deeply rooted in their experiences, and explains how they can work wonders in helping you achieve your personal and business goals. You’ll learn: Untapped networking opportunities hidden beyond the digital world. Five action steps to build a team of like-minded people in order to create a comfortable company culture. The must-have advisors that make up your inner circle, so your personal blind spots never go unnoticed. A 9-step protocol to help you rebound, reinvent, and recoup when your business starts to wear and tear. A no-nonsense guide to forgo costly software and run your business with more efficiency. Embrace the proven wisdom of Generation X and its time-tested strategies. Read and implement Outwork Them All today and embark on a transformative journey that will position your business for unparalleled success.

The Chris Voss Show Podcast – Discovering Net2Phone Coach: Revolutionizing Remote Work and Employee Productivity May 03, 2025

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Discovering Net2Phone Coach: Revolutionizing Remote Work and Employee Productivity net2phone.com/coach About the Guest(s): Jonah Fink is the President of Net2Phone Coach, a platform focused on disrupting technology to change global communication methods. As a pivotal member of Net2Phone's original sales team, Jonah has been instrumental in driving investment strategies and building robust partner programs globally. Zali Ritholtz serves as the Chief Operating Officer of Net2Phone Coach. With over 15 years of experience in telecommunications, Zali has been fundamental in founding and managing a successful hosted PBX startup. He brings a creative and analytical mindset to Net2Phone and spearheads product growth both nationally and internationally. Episode Summary: In this enlightening episode of The Chris Voss Show, Chris engages with Jonah Fink and Zali Ritholtz from Net2Phone Coach to delve into how their platform revolutionizes communications, especially in a world embracing remote work. The discussion centers around the innovative Net2Phone Coach platform, a tool designed to enhance productivity and performance for businesses of all sizes by leveraging AI technology. The episode unfolds with insights from Jonah and Zali on how Net2Phone Coach optimizes communication in today's remote and hybrid working environments. With detailed discussions on how AI can analyze employee communications to improve performance, the conversation highlights the relevance of AI in driving efficiency and accountability. Listeners gain valuable insights on how businesses can employ Net2Phone to enhance transparency, recognize top performers, and ultimately increase revenue and reduce churn. Key Takeaways: Net2Phone Coach focuses on leveraging AI to enhance employee productivity and transparency in remote work settings. The platform is a disruptive SaaS product, providing businesses with insightful analytics and clear dashboards to monitor performance. It fosters healthy competition by allowing employees to see their performance metrics and compare them with coworkers, aiding in self-improvement. The tool helps managers promptly identify trends and issues in employee performance, allowing for timely and effective intervention. Jonah and Zali emphasize the platform as a method for empowering both employers and employees, driving better business results through enhanced understanding and communication. Notable Quotes: “Coach is an exciting offering that we believe is gonna enhance businesses who are using net and outside of net.” - Zali Ritholtz “Coach will increase revenue and decrease churn.” - Jonah Fink “This is not about some hidden tool that's behind the scenes that you don't want people to know. The proper way to do this is they should be aware.” - Zali Ritholtz “I think it's time for corporate and for business on Main Street to raise their hand and say we could get better.” - Jonah Fink “The secret sauce here is really being able to analyze and focus on what you as your business specifically care about.” - Zali Ritholtz

The Chris Voss Show Podcast – Unparalyzed: Learning to Move Stand and Walk Again Volume 1 by Dr Jeffrey Thomas Lefkovitz May 02, 2025

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Unparalyzed: Learning to Move Stand and Walk Again Volume 1 by Dr Jeffrey Thomas Lefkovitz Masmfg.com Amazon.com Arc-la.com Unparalyzed: Learning to Move Stand and Walk Again Volume 1 is a textbook which teaches therapists how to help paralyzed people learn how to move, stand, and walk again after neurological injury or pathology. The current paradigm regarding neurological recovery is that it is incurable. Many people who don't show a clear ability to stand or walk after a neurologic event are never given a chance to try to get better. They are simply cast away to live with their disability. For years, the rehabilitation protocols have gone unchanged. Miracle medicines, surgeries, and interventions have had limited to no general effect. In striving to find a better way, our clinic developed new technology to help patients stand and walk again. The perspective that this machine gave us completely changed the way we implemented activity-based therapy creating a breakthrough for our paralyzed patients. This book highlights the lessons we've learned and provides a reproducible system of therapy that greatly improves recovery outcomes for our patients.

The Chris Voss Show Podcast – Read, Reflect, Respond – The 3 Rs of Growth and Change by Gloria Vanderhorst May 01, 2025

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Read, Reflect, Respond - The 3 Rs of Growth and Change by Gloria Vanderhorst Amazon.com Drvanderhorst.com READ, REFLECT, RESPOND: The 3 Rs of Growth and Change will provide you with stimulating content to READ at your pace. Each piece will encourage you to deeply REFLECT on yourself, your relationships, and the life you want to live. As you RESPOND to each piece, you will discover interesting parts of yourself and your history leading you to grow and create change for the future. The adventure of self-discovery awaits! As you go deeper into the early influences which impact the present you will begin new ways of thinking, feeling and being. Unlike other journal Books, you are free to roam around and select topics that meet you in the present. Over time you will visit all the entries and spend a week with each. ENJOY THE JOURNEY!About the author Gloria is a licensed psychologist practicing in Maryland and Washington, DC. Through her four plus decades of practice, she has worked with preschoolers, teens and adults. She is skilled in the most advanced and innovative approaches to treatment: Emotion Focused Therapy, Internal Family Systems, and Traumatic Incident Reduction. Currently, she works with teens, adults, and couples to improve functioning, build strong relationships, and reduce the influence of early trauma on present dynamics. She serves the Court system in facilitating co-parenting and reunification between children and estranged parents. In her spare time she enjoys watercolor painting and playing her baroque instrument.

The Chris Voss Show Podcast – Transform Your Health: Protein, Discipline, and Truth with Heath and Chrissy Evans May 01, 2025

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Transform Your Health: Protein, Discipline, and Truth with Heath and Chrissy Evans Builtready.com Viceranutrition.com 20% off code for your listeners. Code is: VOSS About the Guest(s): Heath and Chrissy Evans are a dynamic husband-and-wife team dedicated to transforming lives through their faith-based health and wellness ventures. Heath Evans is a former NFL fullback and NFL analyst who, after facing life-altering challenges, turned into a faith-driven entrepreneur and leader. He now operates Built Ready, a coaching company that helps men embrace biblical masculinity, discipline, and leadership. Chrissy Evans, who successfully lost 150 pounds and maintained it for a decade, is a health advocate passionate about breaking cultural misconceptions around dieting and modern feminism. Together, they founded Vice Nutrition, focusing on empowering individuals to reclaim their health through proper nutrition and supplements. Episode Summary: Dive into an enlightening conversation with Heath and Chrissy Evans on "The Chris Voss Show," where the couple shares their mission to liberate individuals from the shackles of cultural misconceptions, big pharma misdirection, and diet industry traps. Their goal is to guide both men and women in embracing a healthier lifestyle and authentic self-improvement. Heath, with his background as a former NFL fullback, now specializes in mentoring men on the values of true masculinity and leadership, while Chrissy uses her personal weight loss journey to inspire women to reject the deceptive promises of modern dieting fads. Throughout the episode, Heath and Chrissy discuss their company, Vice Nutrition, and their innovative approach to health coaching with Built Ready. They emphasize the importance of metabolic health and muscle building through quality protein intake and specialized supplements. Delve into topics including the significance of proper protein absorption, the role of creatine, and the benefits of a holistic approach to nutrition and fitness. With their grounded faith-driven perspective, the Evans champion a proactive lifestyle change—one that prioritizes health for the glory of God, appealing to both the religious and non-religious alike. Key Takeaways: Heath and Chrissy Evans are on a mission to revolutionize health by breaking free from diet industry myths and focusing on sustainable, holistic approaches to wellness. Vice Nutrition emphasizes products such as A2 protein-based supplements and regenerative organic bovine glandulars for improved digestive health and nutritional intake. Built Ready offers comprehensive coaching aimed at instilling discipline and true masculinity in men, while also providing guidance to women on maintaining long-term health post-weight loss. Creatine and collagen are highlighted as key supplements for muscle retention, gut health, and overall vitality, beyond just body composition benefits. The Evans couple stresses the importance of community and coaching in overcoming false beliefs in nutrition and living a fulfilled, healthy lifestyle. Notable Quotes: "We want to help people get healthy, physically and spiritually, teaching them how to eat right, as well as grow spiritually." – Heath Evans "Protein is king and it needs to be prioritized if you're prioritizing your health." – Chrissy Evans "Food is medicine or food is poison; the choices we make directly impact our health." – Heath Evans "Dysfunctional doesn't look dysfunctional to the dysfunctional." – Chrissy Evans "The challenge of health feels so daunting and lonely, but that's just not true. We've just been lied to." – Heath Evans

The Chris Voss Show Podcast – Aaron Novinger’s Mission: Cycling for Ponzi Scheme Victims’ Justice Apr 30, 2025

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Ponzirelief.org Ibmsb.com About the Guest(s): Aaron Novinger is a passionate advocate and small business champion dedicated to justice and financial security. With a background in accounting and years of professional expertise, Aaron co-runs a successful small business accounting firm with his wife, Rebecca. The firm has a rich history of over 50 years supporting mom-and-pop business owners. Known as "the guy who pedals for Ponzi victims," Aaron embarks on significant cycling journeys to raise awareness and funds for victims of financial fraud, all while advocating for secure retirements and justice for the victims. Episode Summary: In this inspiring episode of The Chris Voss Show, host Chris Voss introduces Aaron Novinger, an advocate, accountant, and passionate cyclist on a mission to support victims of Ponzi schemes. The episode delves into Aaron's unique journey, from his challenging beginnings to his current advocacy work and his upcoming 2,000-mile bicycle ride from Texas to Washington, D.C. Through this conversation, Aaron unveils the critical aspects of his campaign to save the IRS Form 4684, designed to assist victims of financial crimes in recovering from their losses. The discussion highlights the intricate and often silent impact of Ponzi schemes on retirees and the importance of raising awareness to support these victims. Aaron shares his personal motivations and the extensive efforts he has undertaken to shine a light on financial crimes and provide recovery avenues for victims. The episode emphasizes the value of IRS Form 4684 as a lifeline for victims, enabling them to claim considerable tax credits for lost funds and aiding in their financial rehabilitation. Listeners gain insights into Aaron's steadfast determination to create change and the remarkable journey that lies ahead. Key Takeaways: Aaron Novinger is passionately committed to advocating for Ponzi scheme victims, harnessing his accounting expertise to spearhead critical campaigns. The IRS Form 4684 serves as an essential tool for Ponzi scheme victims, allowing them to claim significant tax credits and aid in their financial recovery. Aaron's forthcoming bicycle journey from Texas to Washington, D.C., aims to gather support for making IRS Form 4684 permanent, spotlighting the importance of this form in providing justice to victims. The episode sheds light on the silent suffering of Ponzi scheme victims, emphasizing the enormous emotional and financial toll these crimes can inflict on families. Aaron's personal story of overcoming physical challenges and his dedication to a meaningful cause inspires others to take action and be a voice for the voiceless. Notable Quotes: "This is a beautiful rainbow after the hurricane. It doesn't fix the devastation, but it offers hope to victims." "Until we make these families whole, I can't stop. This is a burden. It's about making a meaningful difference." "You have to go somewhere else. It's gotta be your own, choose your adventure in your mind." "My goal is still fundraising where we can actually make these people whole." "I'm sort of crazy, a little psychopath, but all for good."

The Chris Voss Show Podcast – Money Locates You by Joan Ekobena and Paul N. Tembunde Apr 30, 2025

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The Chris Voss Show Podcast – Money Locates You by Joan Ekobena and Paul N. Tembunde Premieredestiny.com Amazon.com Working too hard and not seeing a significant change in your finances and lifestyle? Money Locates You will help you achieve your money goals with practical solutions to get you back on track and turn your life around. I did it, so can you! Money Locates You is a revelation to those who have been working very hard for years without any significant increase in wealth. This is a guidebook to creating true riches in your life! It is a brilliant and practical expose put in straightforward terms with thought-provoking exercises, practical tools and resources, to remain vibrationally aligned with the Source of All. Its unconventional approach will teach you how to create financial prosperity, greater abundance, joy, and fulfillment in every area of your life. Through the proper application of certain Laws, principles and practical steps to money manifestation, you will learn how to position yourself physically, emotionally and spiritually to receive the abundance that is forever seeking to come to and through you. What others, including some rich and famous people, think about money will make you laugh out loud, elicit strong emotional responses and may be relatable, giving you the opportunity to examine your own money beliefs and relationship with money. Money does not discriminate and like everything, has energy. The belief that money is constantly circulating means that it will flow to the person who really wants it, has positive beliefs and a good relationship with money. You’ll develop a higher level of self-awareness which formulates your identity and is crucial in your expectations and manifestations. Identifying with Source and your purpose is the foundation of the effortless creation of financial abundance. You will discover the direct correlation between self-awareness, self-perception, beliefs, your mindset and capabilities. With a deeper understanding of your exceptionally powerful Mind, the use of positive words and affirmations, you’ll renew your mind for optimum money manifestation. You’ll learn how to desire any good thing and to get rid of the notion that dreaming big is futile. “You can have anything that your heart desires. The only question is, ‘What would you love?” Don't wait a second longer, scroll up, order your copy, and experience money like never before and live the life you deserve, starting right now!

The Chris Voss Show Podcast – Get on the Job and Organize: Standing Up for a Better Workplace and a Better World by Jaz Brisack Apr 28, 2025

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Get on the Job and Organize: Standing Up for a Better Workplace and a Better World by Jaz Brisack Amazon.com For fans of Fight Like Hell and A History of America in Ten Strikes, the leader of the Starbucks and Tesla union movements shares stories from the front lines to help us organize our own workplaces. Get on the Job and Organize is a compelling, inspirational narrative of the Starbucks and Tesla unionization efforts, telling the broader story of the new, nationwide labor movement unfolding in our era of political and social unrest. As one of the exciting new faces of the American Labor Movement, Jaz Brisack argues that while workers often organize when their place of work is toxic, it’s equally important to organize when you love your job. With an accessible voice and profound insight, Brisack puts everything into the context of America’s long tradition of labor organizing and shows us how we too can organize our workplaces, from how to educate yourself and your colleagues, to what backlash can be expected and how to fight it, to what victory looks like even if the union doesn’t necessarily “win.” Jaz Brisack is an American union organizer, author, and barista. They are known for leading unionizing efforts at Starbucks, namely at a Buffalo, New York store.

The Chris Voss Show Podcast – Boosting Hotel Revenue Through Exceptional Customer Service and Upselling with Geoffrey Toffetti Apr 27, 2025

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Boosting Hotel Revenue Through Exceptional Customer Service and Upselling with Geoffrey Toffetti Frontlinepg.com About the Guest(s): Geoffrey Toffetti is the CEO of Frontline Performance Group, headquartered in Florida, where he partners with over 2,500 hotels across more than 100 countries to generate millions in incremental revenue. His career in the hospitality industry began humbly as a valet at a Florida hotel, but his passion for sales and deep understanding of the industry propelled him quickly up the ranks. Leading FPG, Geoffrey Toffetti has guided the company through strategic growth phases, including acquisitions such as Drake Beal in the U.S. and TSA Solutions in Asia. The latter acquisition was notably carried out during the height of the COVID-19 crisis. Episode Summary: In this episode of the Chris Voss Show, listeners are introduced to Geoffrey Toffetti, CEO of Frontline Performance Group, a trailblazer in enhancing hospitality service standards and driving revenue growth for hotel clients globally. Geoffrey Toffetti shares his journey from a frontline hotel valet to leading a prestigious company influencing performance in the hospitality industry. His experience and initiatives have empowered many frontline employees to enhance customer service while influentially increasing profit margins. Through FPG, Geoffrey Toffetti established a bridge from being a service provider to a technology-first organization, especially vital during and after the pandemic era. Focusing on the myriad of possibilities within the hospitality industry, Geoffrey Toffetti discusses the unique challenges and opportunities with incremental revenues, including upselling tactics. Engagement and effective training of frontline employees have proven to pay high dividends, not just for the organizations but for the employees themselves. The conversation delves into the transformation of customer service standards over the years, implicitly hinting that true customer satisfaction and incremental sales go hand-in-hand. Geoffrey Toffetti elaborates on their Software-as-a-Service (SaaS) offerings that integrate learning management systems, which empower hotel and restaurant employees to excel by engaging customers effectively and increasing profitability. Key Takeaways: Incremental Revenue: Understanding and leveraging upselling at every customer interaction point significantly enhance the guest experience and the business’s profitability. Employee Empowerment: Proper training and incentive systems can transform employees into top earners and significantly improve staff retention levels. Service First Philosophy: Sales should be viewed as a service to the customer, enhancing their experience rather than just a transactional necessity. Technology and Training: FPG provides powerful tools and training to ensure teams can maximize their potential, reflecting positively on both revenue and customer satisfaction. Consistency in Service: Achieving consistent exemplary service across every interaction is key to fostering customer loyalty and positive experiences. Notable Quotes: "Sales isn't something you do to your customer, it's something you do for them." "We want your guests to leave fat, happy, and broke." "Entrusting your best services to the guests is the best way to garner that trust and brand loyalty." "Turning common sense into commonplace." "Offer your best services is the best service you can offer."

The Chris Voss Show Podcast – Base Camp: The Complete Guide to Mentoring by Martin Kidd Apr 27, 2025

Show notes

Base Camp: The Complete Guide to Mentoring by Martin Kidd Amazon.com Base Camp is a "how-to" book. It is written as a light, non-academic look at how one become a mentor and why. It includes an opportunity for reflection, preparation, action, and reaction. From the opening page that outlines the ideal reader, to the final page that completes the mentoring process, there are suggestions and anecdotes designed to make the potential mentor understand the rationale and process that makes up the mentoring relationship. Mentoring is more than just a chat in the corridor. It is achieved successfully only with a combination of self-awareness, vulnerability, trust, and respect without judgement on the part of the mentor. This book helps to unlock these characteristics. The target market includes an international and multi-disciplinary audience: I have tried to make the information relevant to all professions where professional support is necessary, across any geographical boundaries.

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