The Chris Voss Show

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The Chris Voss Show Podcast – Andrew Kahl, CEO of BackBox, Transforming Network and Security Automation Dec 02, 2023

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Andrew Kahl, CEO of BackBox, Transforming Network and Security Automation Backbox.com

The Chris Voss Show Podcast – Heather Hester, Podcaster, Speaker, Coming Out Coach, and Mama Bear Dec 01, 2023

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Chrysalismama.com Biography Heather Hester is the founder of Chrysalis Mama which provides support and education to parents and allies of LGBTQIA adolescents, teenagers, and young adults. She is also the creator and host of the podcast Just Breathe: Parenting your LGBTQ Teen. As an advocate and coach for parents and allies , she believes the coming out process is equal parts beautiful and messy. She works with her clients to let go of fear and the feelings of isolation so that they can reconnect with themselves and their child in a meaningful, grounded way. Heather creates a space where growth and shifts can occur through education and empowerment, instilling the confidence that anyone can move through the coming out process with understanding and love. She is a writer, married to her best friend 27 years, the mother of four extraordinary kids (two of whom are LGBTQIA), and a student of life who believes in being authentic and embracing the messiness.

The Chris Voss Show Podcast – Allison Doss, Rock Bottom to Radiant & Letting Go Like a Boss Dec 01, 2023

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Allison Doss, Rock Bottom to Radiant & Letting Go Like a Boss Instagram.com/bossdosshair Tiktok.com/@therealbossdoss Biography There’s GOT to be a message in the mess! At least that’s what Allison Doss believes. Having overcome decades of addiction, with a land mine of rock-bottoms, her healing through a lifetime of trauma is inspiring others with resilience, strength and hope. And just when she thought it was smooth sailing, her husband comes out as transgender. Nothing forced Allison to surrender her will like the heartbreak of the expectations of her partner not being met. With willingness, compassion and vulnerability, Allison shows up as authentically as they come.

The Chris Voss Show Podcast – Master the Art of Closing the Sale: The Game-Changing 10-Step Sales Process for Getting More Clients and Referrals by Benjamin Brown Nov 30, 2023

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Master the Art of Closing the Sale: The Game-Changing 10-Step Sales Process for Getting More Clients and Referrals by Benjamin Brown https://amzn.to/47WomB7 360salesconsulting.com As if channeling Zig Ziglar, Frank Bettger, and Jeffrey Gitomer, Ben Brown shows you exactly how to achieve a radical improvement in your sales process to dramatically close more sales, develop long term clients, and enjoy more referrals. Straight forward and clearly written, business expert Ben Brown provides a high impact sales strategy based on his years of successful sales training and experience. Whether you are a sales representative who wants to take your business to the next level or a manager looking for a complete step-by-step sales system for your staff, this is the game-changing book you have been looking for! • Discover the secrets for turning skeptics into buyers and buyers into referral machines. • Learn how to stop wasting time with those who will never purchase from you and quickly identify those who will. • Use a proven step-by-step sales strategy that will skyrocket your success and give you rock solid confidence in selling. • Improve your communication skills and ability to influence others, both in business as well as your personal life. Put your sales process on steroids with Master the Art of Closing the Sale and reap the benefits you and your business deserve. “Sales is an art, when done right it’s a beautiful thing.” -- Ben Brown

The Chris Voss Show Podcast – Tony Redondo, Founder and Director of Cosmos Currency Exchange Ltd on Building a Business in Times of Crisis Nov 30, 2023

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Tony Redondo, Founder and Director of Cosmos Currency Exchange Ltd on Building a Business in Times of Crisis Tony has worked in the financial services industry for over 38 years and is a fully qualified Associate of the Chartered Institute of Bankers. After holding senior management positions for many years for various banks and brokerages, he founded Cosmos Currency Exchange in 2020. Cosmos offers its clients a unique experience when they need to either make or receive a currency payment in over 35 currencies to and from over 50 countries around the globe. Rather than the transactional, reactive, self-service approach endemic in the finance industry these days, Cosmos provides a bespoke, pro-active relationship-based service where each client is treated like the individual they are. At Cosmos, all its business comes from referrals. Tony thinks that speak volumes. Cosmos has won seven industry awards to date.

The Chris Voss Show Podcast – Galen Hair, Managing Partner of Insurance Claim HQ, Respected Litigator and Successful Entrepreneur Nov 29, 2023

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Galen Hair, Managing Partner of Insurance Claim HQ, Respected Litigator and Successful Entrepreneur Insuranceclaimhq.com Insurance Claim HQ: Advocating for Fair Treatment in Insurance Claims Show Notes About The Guest(s): Galen Hair is a respected litigator and successful entrepreneur. He is the founder of Insurance Claim HQ, a law firm that takes a holistic approach to helping clients with insurance claims. Galen has gained a reputation for his aggressive and relentless litigation skills, and he is licensed in multiple states. He is dedicated to getting the job done for his clients, both inside and outside the courtroom. Summary: Galen Hair joins Chris Voss on The Chris Voss Show to discuss his work as a litigator and entrepreneur in the insurance claim industry. Galen shares his insights on leadership, running a company, and navigating the insurance claim process. He emphasizes the importance of leading with empathy and building meaningful relationships with clients. Galen also discusses the challenges faced by consumers in the insurance industry and offers advice on how to navigate the process effectively. Key Takeaways: - Leading with empathy is essential in building meaningful relationships with clients. - Insurance agents have no decision-making power when it comes to claims, so it's important to understand the policy and the claims process. - The insurance industry is facing challenges due to climate change and legislative changes, which can impact consumers' ability to get fair compensation. - It's crucial for consumers to research and understand their insurance policies, read reviews, and consult professionals when needed. - Litigation can be an effective tool in holding insurance companies accountable and ensuring fair compensation for policyholders. Quotes: - "Empathy is really listening to that person and truly understanding what they are going through." - Galen Hair - "Your insurance agent has no decision-making power at all with your claim." - Galen Hair - "Insurance claims are a zero-sum game. If you get a dollar, they lose a dollar." - Galen Hair - "If you don't want to be in that state, don't. Charge appropriate premiums for that." - Galen Hair - "Leading with empathy also means actually diagnosing the problem." - Galen Hair Biography A respected litigator and successful entreprenuer, Galen Hair has dedicated his life to fighting for the rights of policyholders, holding insurance companies accountable when they deny, delay, or underpay claims. He grew his law firm from 7 to 90+ employees in less than three years, and has experienced multi-million dollar annual revenue growth.

The Chris Voss Show Podcast – Julie Holunga, Amplifying Trust in Leaders, Teams, and Organizations Nov 29, 2023

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Julie Holunga, Amplifying Trust in Leaders, Teams, and Organizations Julieholunga.com Show Notes About The Guest(s): Julie Halunga is a trainer and coach who helps professionals amplify their influence and impact. She specializes in developing leaders, teams, and organizations to communicate clearly, build trust, and achieve their goals. Julie has a background in international business and has worked with a variety of industries, including professional services, law, accounting, and investment firms. She is also a master trainer with Emergenetics, a global assessment tool that helps individuals and teams understand their thinking and behavioral preferences. Summary: Julie Holunga joins Chris Voss on The Chris Voss Show to discuss the importance of trust in leadership and how to communicate effectively to build trust. Julie shares her mission to rid the world of lazy leaders and emphasizes the need for clear and direct communication. She explains the four pillars of trust: care, sincerity, reliability, and competency. Julie also highlights the importance of being present and adapting communication styles to meet the needs of different individuals. She provides insights on making conflict constructive and offers strategies for overcoming challenges in communication. Key Takeaways: - Trust is the root of everything in leadership and is essential for innovation and problem-solving. - Direct and clear communication builds trust and helps avoid misunderstandings. - Effective communication requires understanding the needs and preferences of the audience. - Conflict can be constructive and lead to better ideas and solutions. - Apologizing unnecessarily can undermine confidence and trust. Quotes: - "Trust is the root of everything. Without trust, people won't go above and beyond or deliver quality goods and services." - Julie Holunga - "Direct communication doesn't mean being mean or dismissive. It's about being clear and speaking with conviction." - Julie Holunga - "Conflict is necessary for innovation and problem-solving. It's where the best ideas come from." - Julie Holunga

The Chris Voss Show Podcast – Ulrike Seminati, Globally Operating Coach, Trainer, and Consultant on Leadership Amplified Nov 28, 2023

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Ulrike Seminati, Globally Operating Coach, Trainer, and Consultant on Leadership Amplified Ulrikeseminati.com Show Notes About The Guest(s): Ulrike Seminati is a globally operating coach, trainer, and consultant. With 23 years of experience as a corporate communications leader, including three years as a C-level executive, she brings a wealth of knowledge and expertise in authentic leadership and impactful communication. Ulrike Seminati helps leaders bring more humanity to the workplace and navigate change by harnessing the strengths of their team members. Summary: Ulrike Seminati joins Chris Voss on The Chris Voss Show to discuss leadership and leading through change. She emphasizes the importance of bringing more humanity to the workplace and understanding the motivations and strengths of team members. Ulrike Seminati believes that leaders should focus on authentic communication and leading people, not just projects. She shares strategies for persuading change-resistant individuals and creating a culture of trust and authenticity. Key Takeaways: - Leaders should prioritize understanding the motivations and strengths of their team members when navigating change. - Change-resistant individuals can be valuable assets in the change process if their strengths are harnessed. - Authenticity is crucial for building trust and credibility as a leader. - Leaders should be clear about their own motivations and values to lead with authenticity. - Pay attention to your body's signals and listen to your gut feelings when making decisions. Quotes: - "Change-resistant people feel like they get back some control when they can contribute to making the change process smoother." - Ulrike Seminati - "Leaders should be continuously authentic to build trust and credibility with their team members." - Ulrike Seminati - "Authenticity means being true to yourself and your values, even in the face of organizational expectations." - Ulrike Seminati

The Chris Voss Show Podcast – Rubyni Karun, CEO of XfinitySG, Enabling Leaders to Gain Recognition, Performance and Alignment Nov 28, 2023

Show notes

Rubyni Karun, CEO of XfinitySG, Enabling Leaders to Gain Recognition, Performance and Alignment Xfinitysg.com Show Notes About The Guest(s): Rubyni Karun is the CEO of Xfinity SG and a leadership alignment expert. She has helped over 250 corporate leaders and business owners find their alignment for renewed peak performance, gaining income, recognition, joy, and success in their lives. Rubyni Karun specializes in helping clients who are close to burnout or struggling to dial up their performance. She guides them through a process of uncovering limiting beliefs and creating a new reality to achieve their goals. Summary: Rubyni Karun is a leadership alignment expert who helps corporate leaders and business owners find their alignment for peak performance. She believes that leaders need to be in alignment with themselves in order to inspire and lead effectively. Rubyni Karun's process involves uncovering limiting beliefs, healing past traumas, and creating a vision for success. She offers an eight-week Success in Self program and a six-month Leadership Mastery mastermind to help leaders transform their lives and teams. Key Takeaways: - Leaders need to be in alignment with themselves to achieve peak performance and inspire others. - Healing past traumas and uncovering limiting beliefs is essential for personal and professional growth. - Authenticity is key to effective leadership and creating high-performance teams. - Leaders should prioritize their own well-being and address health issues to prevent burnout. - By working on themselves first, leaders can set an example and inspire their teams to perform at their best. Quotes: - "Leaders aren't ever taught to be good leaders. They're just bad leaders who are untaught." - Rubyni Karun - "Alignment is the way to create the next level of performance." - Rubyni Karun - "Who do you want to be? Let's mold and stretch that." - Rubyni Karun - "Purpose, impact, legacy. Let's not wait till we're 68 to think about that. Let's start doing that now." - Rubyni Karun - "Work on yourself first to understand how you might have created quiet quitters." - Rubyni Karun

The Chris Voss Show Podcast – The Fabulist: The Lying, Hustling, Grifting, Stealing, and Very American Legend of George Santos by Mark Chiusano Nov 28, 2023

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The Fabulist: The Lying, Hustling, Grifting, Stealing, and Very American Legend of George Santos by Mark Chiusano https://amzn.to/3Gi4891 From the dogged Long Island reporter who has been on his trail since 2019, the bizarre, page-turning, and frankly hysterical story of America’s most outrageous grifter—US Representative George Santos. America has grown used to larger-than-life politicians: Teflon Don, AOC, MTG, Dark Brandon, and all the rest have injected DC politics with an unmistakable edge of celebrity flair and tabloid intrigue. Yet in 2022, a new player on the national scene outshone them all. George Anthony Devolder Santos, and his revolving door of pseudonyms, shed glaring new light on how far we’d all let our politics slide as his claimed resume was shred to bits in the wake of a longshot run to office from New York’s 3rd Congressional District. From Wall Street gigs to an amateur volleyball career, from embellished claims of Jewish heritage to a fabricated 9/11 story involving his mother’s death, Santos’s legend continued to grow as his web of lies evaporated in real time. And the only thing wilder than this charlatan embedding himself in the warm, consequence-evading arms of our nation’s capital was the Queens con artist’s refusal to bow his head in shame. The Santos show continues, as he joins the ranks of high-wattage fakers like Anna Delvey and Elizabeth Holmes. Newsday alum and PEN/Hemingway honoree Mark Chiusano tells the full (well, as full as can be given the subject) story of Santos here for the first time. From humble years spent in Brazil, to glamorous nights on the west side of Manhattan, to the stunning small-time scams employed to ease his slippery climb up the American society ladder, The Fabulist tells a story you’ll have to read for yourself to believe…and even then, it’s George Santos, so who’s to say for sure. Combining the very best of boots-on-the-ground journalism, dishy backroom dealings, and glittery details about Gold Coast mansions and bodice-baring drag shows that’d feel just as at home in your next summer beach read, The Fabulist is truly stranger than fiction.

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