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    Software How-To

    The Big Web Show

    The award winning Big Web Show features special guests and topics like web publishing, art direction, content strategy, typography, web technology, and more. It’s everything web that matters. Hosted by Jeffrey Zeldman.

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    • Google Play
    • Spotify

    Latest Episodes:
    Episode 166: Floating Words and the Mechanics of Delight – with designer Michael Simmons Nov 13, 2017
    Show notes

    Michael Simmons, designer and CEO of Flexibits (makers of Fantastical and Cardhop) is Jeffrey Zeldman’s guest. Designing “professional but not professional boring” experiences. Usefulness versus “garnish.” How animation can convey brand values. Creating experiences instead of feature sets. Instagram vs Snapchat. “The car that sells itself” and marketing by letting the product speak for itself.

    Links for this episode:

    • Flexibits | Fantastical 2 for Mac | Meet your Mac's new calendar.
    • Flexibits | Cardhop for Mac | The contacts app you'll actually want to use.
    • Cardhop on the Mac App Store
    • Old Honda Commercial from the late 80's - YouTube

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • HelloFresh (For $30 off your first week of HelloFresh, visit HelloFresh.com and enter BWS30).

    • Videoblocks (Go to Videoblocks.com/bigwebshow to get all the stock footage, audio, and images you can imagine for just $149).

    • Squarespace (Visit Squarespace.com to get a free trial and use the offer code BIGWEBSHOW for 10% off your first purchase).


    Episode 165: Webfont Festival with Bram Stein Oct 30, 2017
    Show notes

    Host Jeffrey Zeldman interviews Bram Stein, Typekit’s director of web fonts and author of the Webfont Handbook (A Book Apart, 2017). The two designers discuss creating great font stacks, optimizing web font performance, FOUT versus FOIT, the horror of fallback fonts, and new technology including variable fonts and font-display: FOUT or FOIT.

    Links for this episode:

    • Bram Stein (@bram_stein) | Twitter
    • Indra Kupferschmid (@kupfers) | Twitter
    • A Book Apart, Webfont Handbook
    • Variable Fonts for Responsive Design · An A List Apart Blog Post
    • Fonts In Use – Type at work in the real world.
    • Font Face Observer — fast and simple web font loading
    • Typographica
    • Alphabettes
    • The Typekit Blog | Variable fonts, a new kind of font for flexible design
    • Introducing OpenType Variable Fonts – John Hudson – Medium
    • font-display - CSS | MDN

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • HelloFresh (For $30 off your first week of HelloFresh, visit HelloFresh.com and enter BWS30).

    • Videoblocks (Go to Videoblocks.com/bigwebshow to get all the stock footage, audio, and images you can imagine for just $149).


    Episode 164: Meet Ben Jackson, Onboarding For The Win Oct 09, 2017
    Show notes

    Ben Jackson, founder & principal of Brooklyn advising firm For the Win, and creator of the open-source onboarding app Aloha, is Jeffrey Zeldman’s guest.

    Ben and Jeffrey discuss service design, the opportunity cost of bad onboarding experiences, the 4Cs of good onboarding (compliance, clarity, culture, and community), the Aloha chatbot and how it fits into the broader trend of HR tech consumerization, and more.

    Programming since 1992, Ben is a designer, engineer, editor, and entrepreneur, a past director of Mobile for VICE Media, past mobile lead for Longform, and past iOS lead for The New York Times. He has written and edited bylines for The New Yorker, The Atlantic, and VICE; spoken at SXSW, Ignite NY, and Social Media Week; and volunteers on the curriculum Advisory Board, Coalition for Queens.

    Links for this episode:

    • For the Win: Design-first Employee Onboarding in New York
      design-first on boarding that takes the pain out of hiring
    • Aloha! Automated Onboarding for Slack Teams
      an on boarding bot for busy admins and growing Slack teams
    • Tools for Startups
    • How to Make Onboarding Engineers a Competitive Advantage | GitPrime Blog
    • Vice’s Director of Mobile Apps Ben Jackson is creating his own startup advisory firm | TechCrunch
    • Notion – Docs, Wikis, Tasks. Seamlessly in one.
    • Anatomy of a Snap Attack | The New Yorker
    • Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers: Dave Gray, Sunni Brown, James Macanufo: 8601300354866: Amazon.com: Books
    • Guide to Service Blueprinting — Practical Service Design

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    Episode 163: Animation at Work, with Rachel Nabors Aug 24, 2017
    Show notes

    Rachel Nabors, author of Animation at Work (A Book Apart, 2017) stops by The Big Web Show to discuss how animation can help ease cognitive load in UX; creating the illusion of life; developing data to make the case for animation; pattern libraries; prototyping; and the link between animation and music.

    Rachel Nabors has been an award-winning cartoonist and graphic novelist, who parlayed her storytelling skills into a web design and development career. She has done projects with Mozilla, been an invited expert to the W3C, and currently works at Microsoft. Rachel tends the web animation community via the Animation at Work Slack and her web animation newsletter.

    Links for this episode:

    • Rachel Nabors: Award-winning cartoonist turned digital storyteller. - Rachel Nabors, award-winning cartoonist turned digital storyteller.
    • Rachel Nabors (@rachelnabors) | Twitter
    • A Book Apart, Animation at Work
    • Invite user
    • Web Animation Weekly
    • Lightning Design System
    • Rachel Nabors - Wikiwand
    • Barba.js
    • DevTools Challenger
    • Designing Safer Web Animation For Motion Sensitivity · An A List Apart Article

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • BlueApron (Check out this week’s menu and get your first three meals FREE—with FREE SHIPPING—by going to BlueApron.com/bigwebshow.


    Episode 162: The Mysteries of UX with Clearleft’s Andy Budd Aug 09, 2017
    Show notes

    Clearleft’s Andy Budd and host Zeldman discuss the changing role design agencies must play to remain relevant; the rise of in-house design; working with pattern libraries (since 2008!); whether the “golden age” of web design and blogging is over; and much more.

    Andy Budd has been blogging about design and technology since 2003. He was one of the leading lights of the web standards movement and his book, CSS Mastery, sold over 60,000 copies and has been translated into a dozen languages. Andy is a founding partner at UX design consultancy Clearleft; the curator of dConstruct, one of the UK’s most popular design conferences; and the force behind UX London, the UK’s first dedicated usability, IA, and UX design event.

    Links for this episode:

    • Homepage | Clearleft
    • CSS Mastery: Amazon.co.uk: Andy Budd, Emil Björklund: 9781430258636: Books
    • Andy Budd: Blogography
    • Andy Budd (@andybudd) | Twitter

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • BlueApron (Check out this week’s menu and get your first three meals FREE—with FREE SHIPPING—by going to BlueApron.com/bigwebshow.


    Episode 161: Cultivating a Creative Culture with Justin Dauer Jul 14, 2017
    Show notes

    As designers, we create human-centered interactions and experiences. Empathetic purpose drives our every decision. This same mentality, turned inward, forms the cornerstone of something amazing: a creative culture. Jeffrey Zeldman interviews designer, creative director, iconist, and author Justin Dauer (@pseudoroom) about his new book, Cultivating a Creative Culture—now available everywhere.

    Links for this episode:

    • Cultivating a Creative Culture
    • Amazon: Cultivating a Creative Culture
    • iTunes: Cultivating a Creative Culture
    • @the_culturebook on Twitter
    • Justin Dauer on Twitter: @pseudoroom
    • Pseudoroom.com
    • Medium: Creative Culture
    • @pseudoroom on Instagram
    • The Creative Culture Podcast

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • User Interviews (Find participants for user research studies today! Visit userinterviews.com/bigwebshow and they will waive the sourcing fee for your first 5 interviews).

    • SendPro from Pitney Bowes (Visit pb.com/bigwebshow to learn more, and when you sign up you’ll get SendPro FREE for 90 days, you’ll get a free 10-pound scale, and when your free trial is over, you’ll get SendPro for only $5 a month).

    • BlueApron (Check out this week’s menu and get your first three meals FREE—with FREE SHIPPING—by going to BlueApron.com/bigwebshow.


    Episode 160: Color Accessibility Workflows with Geri Coady Jun 22, 2017
    Show notes

    Illustrator, designer, and author Geri Coady (@hellogeri) is @zeldman’s guest. The two designers discuss blogging, learning graphic design, transitioning to web design, color accessibility tips and strategies, book writing, and the upcoming travel blog, Geri Draws Japan.

    Links for this episode:

    • Geri Coady | Canadian Designer & Illustrator in Nottingham, UK
    • A Book Apart, Color Accessibility Workflows
    • Responsive Web Design · An A List Apart Article
    • Geri Coady on Twitter: @hellogeri

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • User Interviews (Find participants for user research studies today! Visit userinterviews.com/bigwebshow and they will waive the sourcing fee for your first 5 interviews).

    • SendPro from Pitney Bowes (Visit pb.com/bigwebshow to learn more, and when you sign up you’ll get SendPro FREE for 90 days, you’ll get a free 10-pound scale, and when your free trial is over, you’ll get SendPro for only $5 a month).


    Episode 159: If You Can’t Stand the Heatmaps, Stay Out of the Conversion, with @nickd Jun 16, 2017
    Show notes

    Nick Disabato (@nickd) and @zeldman discuss heat maps, conversion rates, design specialization, writing for the web, Jakob Nielsen, and the early days of blogging in Episode #159 of The Big Web Show – “everything web that matters.”

    Links for this episode:

    • NickD.org : Bio
    • Draft
    • NickD.org
    • Nick Disabato on Twitter: @nickd

    Brought to you by:

    • ZipRecrutier (Visit the link to post jobs on ZipRecruiter for FREE).

    • Hotjar (By visiting hotjar.com/bigwebshow you will get a 30 day (extended) free Business trial of Hotjar and all its functionality).

    • User Interviews (Find participants for user research studies today! Visit userinterviews.com/bigwebshow and they will waive the sourcing fee for your first 5 interviews).

    • BlueApron (Check out this week’s menu and get your first three meals FREE—with FREE SHIPPING—by going to BlueApron.com/bigwebshow.


    Episode 158: Old Men Shake Fists at the Cloud – with Jim Coudal May 05, 2017
    Show notes

    Internet veterans Jim @Coudal & Jeffrey @Zeldman on the death of blogging, the birth of Field Notes, the virtues of a subscription model, and much more. Begins in tears, ends in triumph. One of the most fun (and most inspiring) episodes ever.

    Links for this episode:

    • Memo Books, Notebooks, Journals & Planners | Field Notes
    • Coudal Partners
    • Coudal Partners Film & Video Archives
    • Coudal Partners' Layer Tennis Presented by Adobe Creative Cloud

    Brought to you by:

    • Hotjar (By visiting hotjar.com/bigwebshow you will get a 30 day (extended) free Business trial of Hotjar and all its functionality).

    • BlueApron (Check out this week’s menu and get your first three meals FREE—with FREE SHIPPING—by going to BlueApron.com/bigwebshow.


    Episode 157: David Sleight, Design Director at ProPublica Apr 10, 2017
    Show notes

    ProPublica (@ProPublica) design director David Sleight (@stuntbox) is Jeffrey Zeldman’s guest.

    How do publications brand themselves when a platform removes their fonts, art, and layout? What is “journalism in the public interest” and how does it differ from traditional reporting? What is bespoke web design and how does it work at ProPublica? What’s next for the ProPublica platform? How do newspapers retain readers in the age of AMP?

    ProPublica (“Journalism in the Public Interest”) was a recipient of the 2016 Pulitzer Prize for Explanatory Reporting, the 2011 Pulitzer Prize in National Reporting, and a 2010 Pulitzer Prize in Investigative Reporting. David is a publication designer and web geek, formerly at BusinessWeek, Pearson Ed, and consulting land.

    Links for this episode:

    • David Sleight (@stuntbox) | Twitter
    • ProPublica
    • Minority Neighborhoods Pay Higher Car Insurance Premiums Than White Areas With the Same Risk - ProPublica
    • Trigger Warning An Unbelievable Story of Rape - ProPublica
    • ProPublica, New York Daily News Win Pulitzer Gold Medal

    Brought to you by:

    • Hotjar (By visiting hotjar.com/bigwebshow you will get a 30 day (extended) free Business trial of Hotjar and all its functionality).

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