Show notes
This episode of the Amazing Cities and Towns Podcast, Jim Hunt interviews Mark McMillion, a leadership and conflict resolution expert
- What is the first day of West Point like?
- What does leadership really look like in the real world
- Why looking forward is key to leadership
- What is de-escalation and why is it important in the times of COVID
- How normal every day life can turn into a conflict and what to do about it
- How to turn down the emotional volume of difficult situations
- How to get involved in conflict resolutions in government
- And, much more
7 Steps to an Amazing City:
- Attitude
- Motivation
- Attention to Detail
- Zing
- Inclusiveness
- Neighborhood Empowerment
- Green Awareness
Thanks for listening and look forward to having you join us for the next episode.
Links Mentions During Show:
About Mark McMillion:
Mark McMillion is a seasoned leader with over 25 years of leadership experience, training, and practice. As a West Point graduate, he was privileged to learn at the finest school of leadership in the world. With two engineering degrees, he understands how hard data drives decisions. As a veteran leader, he's learned and practiced the soft skills of leadership. With tours of duty in Germany, Norway (with NATO), and two combat tours in Iraq, he served in a variety of positions on three continents and across the United States.
Contrary to what many believe, leadership in the Army is not as simple as giving orders or court-martialing someone. Building mutual trust, loyalty, and respect for others are critical requirements to be an effective leader in any environment.
His career highlights include his times as platoon leader, West Point assistant professor, battalion executive officer, and exercise planner for NATO. Each of these positions decisively shaped his development and learning.
As a platoon leader with great sergeants, he learned that leadership with great teams is sometimes as simple as securing them the resources and turning them loose. That's why he likes to say "50% of great leadership is knowing when to get out of the way." It's that other 50% which can be difficult. He's had plenty of practice in those situations as well.
Teaching at West Point, he honed his presentation skills and delighted in shaping the Army for decades to come. He's now patiently waiting for one of his former cadets to mention how their West Point "P" profoundly shaped their rise to the presidency.
As the second-in-command of an artillery battalion, he actively managed every aspect of the unit, whether it was maintenance of over 225 combat vehicles or developing the young officers of the unit. Mark was an integral part of preparing the unit for its next combat deployment.
His experience in NATO enabled him to grow a greater appreciation for the value of diversity. Working side-by-side with people from over 20 different countries helped hone his communication and presentation skills as approximately 80% of the staff were non-native English speakers. During those three years, he was involved in multiple planning teams and worked his way up to become the leader of exercise content. He learned he didn't have to be the smartest person in the room (except when he was by himself!) to lead. Mark managed teams of subject-matter experts by learning to ask the right questions. The results were ground-breaking exercises for NATO.
Mark retired as a lieutenant colonel in 2013 and then founded McMillion Leadership Associates, a company committed to delivering useful, pragmatic leadership training to all levels of a company.
Mark has a B.S. in Civil Engineering from the United States Military Academy at West Point and a M.S. in Cognitive Systems Engineering from The Ohio State University.
About Your Host, Jim Hunt:
Welcome to the "Building Amazing Cities and Towns Podcast" … The podcast for Mayors, Council Members, Managers, Staff and anyone who is interested in building an Amazing City.
Your host is Jim Hunt, the author of "Bottom Line Green, How American Cities are Saving the Planet and Money Too" and his latest book, "The Amazing City - 7 Steps to Creating an Amazing City"
Jim is also the former President of the National League of Cities, 27 year Mayor, Council Member and 2006 Municipal Leader of the Year by American City and County Magazine.
Today, Jim speaks to 1000's of local government officials each year in the US and abroad.
Jim also consults with businesses that are bringing technology and innovation to local government.
Amazing City Resources:
Buy Jim's Popular Books:
FREE White Paper:
Hire Jim to Speak at Your Next Event:
Hire Jim to Consult with Your City or Town:
Discuss Your Business Opportunity/Product to Help Amazing Cities:
Develop a Podcast for Your Amazing City:
Our TOPPODCAST Picks 
Stay Connected
