Stay ConnectedThe AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.
Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups – uncovering trends, use-cases, and best practices for practical AI adoption.
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Copyright: © Daniel Faggella, 2014
The cost and skill required to mount a serious cyberattack have collapsed, and most enterprise security programs still test on a quarterly or annual clock. In this episode, Sridhar Boddula, Head of Security Platform Engineering at MassMutual, breaks down why that mismatch is now the central risk for regulated enterprises and what has to change inside a security team to close it. He covers shifting from periodic testing to continuous validation, moving security from a gatekeeping function into the engineering pipeline, and the governance-first first step leaders should take before scaling any new tooling. This episode is sponsored by XBOW. To learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1
AI-generated answers can give buyers information without a website visit, complicating how marketing teams measure visibility and conversion. In this episode, Gillian Hinkle, Senior Director of Marketing – Demand Gen, ABM, & Growth at Salesforce, joins Emerj's Matthew DeMello to examine how teams can adapt their content and measurement practices. She discusses evaluating content for traditional search and AI-generated answers, tracking conversion by topic, and aligning website messaging with public relations and analyst coverage. Learn how to identify real AI trends by tracking where venture funding is flowing and listening to how leading CEOs describe risk and competitive strategy. Download our free PDF report, "3 Ways to Discover AI Trends in Any Sector," at emerj.com/ait
Service organizations hold most of their critical expertise in experienced technicians rather than manuals, and that knowledge is leaving as the workforce turns over. In this episode, Thomas Cottereau, CEO and Founder at SightCall, explores why the real challenge is capturing expertise rather than producing more documentation, and how AI can structure what experts already know into trusted knowledge. He outlines how to capture knowledge inside everyday service work, keep human experts reviewing what AI produces, and treat that knowledge as a continuous loop that feeds both technicians and existing AI systems. This episode is sponsored by SightCall To learn how leading AI brands like NVIDIA and Google Cloud work with Emerj to reach Fortune 500 AI buyers - download our media kit at: emerj.com/AD1
Enterprise investment in AI is rising faster than the ability to prove what it returns, leaving technology and vendor spend largely unexamined until leadership asks whether it is working. In this episode, Kellen Winters, Director of Customer Success and Business Operations for AI at Novartis, examines why demonstrating AI value starts with building a measurement discipline before any tools are chosen. The conversation covers anchoring AI priorities in the processes where work stalls or drains resources, narrowing a long list of use cases to the few that can be measured, tying pilots to existing KPIs within 90 days, and using a structured intake process to track value from the first idea onward. To learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1
A job title no longer tells you what a technical role actually requires, now that AI has changed how the work gets done. In this episode, Carrol Chang, CEO of Andela, unpacks how AI is reshaping technical roles, and why hiring and assessment need to shift from job titles to skills. The conversation covers how leaders can assess for judgment and problem-solving rather than just technical output, and how to map a workforce for reskilling as roles continue to change. This episode is sponsored by Andela. To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1
Shifting regulations and siloed risk and compliance functions are forcing enterprise leaders to rethink audit-driven compliance. In this episode, Craig Unger, CEO and Founder at Hyperproof, explains why compliance should be treated as a continuous state, with every control tied back to the organization's overall risk profile. He also covers standardizing a single set of controls across frameworks and regions, expressing risk in financial terms for boards, and using a five-stage maturity model to plan next steps. This episode is sponsored by Hyperproof Learn how leading organizations approach AI investment more like a venture portfolio, and why interdisciplinary collaboration is critical to defining the right data for AI success, download our free PDF report, "Beginning with AI," at emerj.com/aik1
A recommendation that's right 80% of the time sounds fine, until it's steering machinery next to a person. On the factory floor, that margin is the difference between routine and catastrophic. In this episode, Jeff Witt, Global Process Digital Authority at GE Vernova, examines why industrial AI demands a different standard of rigor than its enterprise counterpart, from edge computing architectures to context-rich recommendations frontline workers can trust immediately. He also outlines a framework for earning the right to automate, proving a process is documented, optimized, and consistent before scaling AI across multiple sites. This episode is sponsored by Poka. Learn how to evaluate AI vendors by assessing leadership expertise, and why funding benchmarks can signal product maturity and stability. Download our free PDF report, "5 Ways to Select the Right AI Vendor," at emerj.com/aiv1
Financial institutions are moving fast on generative AI without a clear answer for who owns, and who is liable for, the content it produces and consumes. In this episode, Stefan Zima, Head of Group Regulatory Compliance and AI Compliance at Raiffeisen Bank International AG, examines how banks can build real accountability and visibility into their AI content practices before regulators or auditors force the issue. The conversation covers cross-border data governance, third-party AI risk, and where research reports, market commentary, and training materials create the most exposure. Learn how leading AI brands like NVIDIA and Google Cloud work with Emerj to reach Fortune 500 AI buyers - download our media kit at: emerj.com/AD1
Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, Dhrubojyoti Das Deb, SVP of Global IT at JPMorgan Chase & Co., explores how AI-driven correlation and intelligent grouping can turn thousands of alerts into a handful of actionable incidents. The conversation covers where accountability sits when AI assists in triage, how teams build trust in automation incrementally, and where leaders should start when moving from reactive firefighting to intelligent operations. This episode is sponsored by BigPanda. Learn how to build high-converting landing pages and use self-qualification systems to identify and prioritize high-intent leads. Download our free B2B AI Lead Generation Guide at emerj.com/aig1
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. In this episode, John McMullan, Head of Product Marketing and Strategy at Observe.AI, joins host Yolandi de Weerdt to examine why AI adopted without operational discipline falls short, and how a shared interaction intelligence layer can carry context across AI agents, core systems, and human handoffs. McMullan outlines the practical shifts: putting frontline experts, analysts, and engineers on the build team, starting with one small workflow and learning from early failures, testing agents against simulations of real conversations, and getting data clean and connected before scaling. This episode is sponsored by Observe.AI. To learn how to spot real AI trends in any sector, download our free report, "3 Ways to Discover AI Trends in Any Sector," at emerj.com/ait1
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