TED Business

Healthier relationships...at work Pt. 2 | Katie Hood Jun 14, 2021

We all know relationships are hard to manage. And our work relationships—tangled with power, status and interdependence—are no exception. Last week, we heard a talk from Katie Hood. Katie is the CEO of One Love, an organization that teaches students around the world about the signs of healthy and unhealthy love. She also has a long background in business. So in this episode, Katie and Modupe dig deep into what it takes to build healthier relationships at work.

Zigzag | 6. The Timeline Jun 11, 2021

On the final episode of The ZigZag Project, activist Stacey Abrams explains her short-term strategies for sticking to her long-term goals and Manoush shares data from surveying thousands of listeners about making a big career change. The project wraps up with one last assignment and Manoush’s favorite messages from listeners. It’s a tear jerker.

The ZigZag Project is six steps (and episodes) to help you map out a path that aligns your personal values with your professional ambitions. Think of it as a RESET for your career or business.

For more ZigZag, find and follow the podcast wherever you're listening to this. For the assignments, survey, newsletter and more, head to ZigZagPod.com

Healthier relationships...at work Pt. 1 | Katie Hood Jun 07, 2021

Friends, family, and yes, colleagues. We all know relationships are hard to manage, and our work relationships – tangled with power, status and interdependence – are no exception. In this two-part episode, we’ll hear a talk from Katie Hood. Katie is the CEO of One Love, an organization that teaches students around the world about the signs of healthy and unhealthy love. She also has a long background in business, and went to business school with Modupe back in the day. So this week and next, they’ll dig deep into what it takes to build healthier relationships, personal and professional.

The case for reverse mentorship | Patrice Gordon May 31, 2021

We typically think of mentoring as the older generation passing down wisdom to the young, but there are benefits to flipping this around. There’s even a term for it: reverse mentorship. In this episode, we hear from Patrice Gordon about her experience reverse mentoring not just anyone, but the CEO of Virgin Atlantic. After the talk, Modupe identifies what anyone can do to help build a culture that allows knowledge to flow up in addition to down.

Zigzag | 5. The Paths May 28, 2021

Today, another episode from ZigZag, hosted by Manoush Zomorodi. This is Step 5 of The ZigZag Project, a six-step process to get you from wanting to make a big change in your life and work...to actually making a change, in a responsible and mindful way.

And, as the project moves from ideation into action, we're getting coaching from none other than TED Business host Modupe Akinola. Modupe explains why rethinking the scary feelings that come with all big life transitions is crucial as you decide, with the help of this episode’s assignment, which of your ideas—your paths—to actively pursue.

For more ZigZag, find and follow the podcast wherever you're listening to this. For the assignments, survey, newsletter and more, head to ZigZagPod.com

To end poverty, cultivate innovation | Efosa Ojomo May 24, 2021

What turns a developing country into a prosperous one? For years, Efosa Ojomo has been trying to answer this question. And what he has found – through starting his own nonprofit in Nigeria, doing research at Harvard Business School and writing a book called The Prosperity Paradox with Clay Christensen – reverses many of our existing ideas around aid.

In this talk, Efosa lays out a new approach to fighting poverty that identifies innovation as the key driver of prosperity. But how does one build an innovative business in a developing market? In environments that can be as unfamiliar and unpredictable as they are full of opportunity? Stick around after the talk, where Modupe and Efosa discuss the unique mindset that this type of business requires.

How to futureproof your job | Kevin Roose May 17, 2021

To futureproof your job against robots and AI, you should learn how to code, brush up on your math skills and crack open an engineering textbook, right? Wrong. In this surprisingly comforting talk, tech journalist Kevin Roose makes the case that rather than trying to compete with the machines, we should instead focus on what makes us uniquely human.

Zigzag | Step 4: The Match May 14, 2021

Today, another episode from ZigZag, hosted by Manoush Zomorodi. This is episode 4 of The ZigZag Project, a special season all about how to realign your work with your core values. In step 4, we move into a more practical phase and start asking hard questions like: What might you need to sacrifice, in order to align your values with your work? Obama advisor Valerie Jarrett shares a story about what she gave up as a young aide, working for the city of Chicago. Manoush gives her own example and asks listeners to try a strange (but proven) methodology to figure out what changes are worth pursuing.

For more episodes, follow ZigZag wherever you're listening to this. And find the assignments, survey, newsletter and more at ZigZagPod.com

Respect the video game | William Collis May 10, 2021

Why do we encourage kids to play sports? Why does writing “captain of the lacrosse team” mean anything on a résumé? And why don’t we extend that same respect to people who play video games at the highest levels?

In this episode, William Collis, maestro of esports – aka competitive video games – makes the case that video games develop real, tangible and transferable skills. And it’s time that we appreciate them. So, after the talk, Modupe figures out how we can bring more video games into the workplace.

The anti-ceo playbook | Hamdi Ulukaya May 03, 2021

Profit, money, shareholders: these are the priorities of most companies today. But at what cost? In an appeal to corporate leaders worldwide, Chobani founder Hamdi Ulukaya calls for an end to the business playbook of the past – and shares his vision for a new, "anti-CEO playbook" that prioritizes people over profits. "This is the difference between profit and true wealth," he says.

After the talk, Modupe offers some simple practices that can help leaders realize this vision, by putting people back at the center of a CEO’s workday.

Zigzag | Step 3: The Weird Ideas Apr 30, 2021

Today, another episode from ZigZag, hosted by Manoush Zomorodi. This is episode 3 of The ZigZag Project, a special season all about how to realign your work with your core values. The third step requires getting weird. Because we're gonna need to dig deep to find new ways to roll back climate change, bring equity to society, and pay our bills. If, after a year of lockdowns and stress, you feel drained at the thought, meet Rob Walker, author of The Art of Noticing. Rob has some unusual ways to inspire you to get creative and figure out your next job, business model, or project. Manoush turns Rob’s insight into this episode’s assignment: The Board of All Ideas, No Matter How Weird.

The ZigZag Project is six steps (and episodes) to help you map out a path that aligns your personal values with your professional ambitions. Think of it as a RESET for your career or business.

Find the assignments, survey, newsletter and more at ZigZagPod.com

What racism costs everyone | Heather C. McGhee Apr 26, 2021

If it’s the richest country in the world, why does the American economy fail so much of the American public? Heather C. McGhee is a public policy expert who has spent the past several years trying to understand that question. Her conclusion, carefully detailed in a NYT bestselling book called The Sum of US, is that racism leads to bad public policy. Policies that have a cost for everyone—not just people of color. In this talk, she proposes a new way of thinking that can lead to a more prosperous nation for everyone.

After the talk, Heather and Modupe continue the conversation to get practical and figure out how to bring this mindset to work.

Treat employees like adults | Patty McCord Apr 19, 2021

The pandemic showed HR consultant Patty McCord something she has been espousing for years: workers are adults, with responsibilities and obligations. It seems obvious, yet at work, so many people are treated like children: too much oversight, micromanaged, with rules that get in the way of performance, rather than enhance it.

But before you go set everyone free, how do you separate the rules that liberate from the ones that constrain? In this episode, hosts Corey Hajim and Modupe Akinola wrestle with this question. Hang on till the end, for a never-before-heard framework that helps you make sense of which rules to keep and which to let go.

Zigzag | Step 2: The Vision Apr 16, 2021

Today, an episode from another show in the TED Audio Collective: ZigZag, hosted by Manoush Zomorodi. This is episode 2 of The ZigZag Project, a special season all about how to realign your work with your core values. Conflict resolution specialist Priya Parker joins Manoush to talk about visioning: Taking time out of our daily lives to clarify our professional and personal purpose. With 60% of the project’s beta testers reporting that work is an important part of their identity (and 25% saying they define themselves by the work they do), picturing the future is a particularly crucial step. Manoush shares instructions for listeners to conduct their own visioning lab, similar to the session she did with Priya years ago, but with a ZigZag twist.

For more ZigZag, find and follow the podcast wherever you're listening to this. For the assignments, survey, newsletter and more, head to ZigZagPod.com

How AI can help us be more human | Kai-Fu Lee Apr 12, 2021

As technology gets smarter and encroaches on more and more jobs, we have to face a question: how do we differentiate the work that humans should do from the work machines should do? In other words, no matter how smart the machines get, what will humans always do better?

In this talk, Kai Fu Lee, technology investor and author of AI Superpowers, offers a surprising answer: love. And proposes nothing short of a redesign of the labor market to prioritize jobs that require compassion. But why wait? After the talk, Modupe explores how we can bring more compassion to the workplace now.

(FYI that lovable robot in the introduction? That’s Kismet, invented by Cynthia Breazeal, born at the MIT Media Lab. For more on sociable robots, check out her work at https://cynthiabreazeal.media.mit.edu/)

Google’s circular economy | Kate Brandt Apr 05, 2021

To accomplish environmental change at the scale and pace we need, huge corporations have to make some fundamental changes. How will they do it? In this talk, the head of sustainability at Google, Kate Brandt, shows how one of the biggest companies in the world is aiming to translate techniques from nature, to build a circular system where nothing goes to waste.

ZigZag | Step 1: The Pulse Apr 02, 2021

The past year changed us. We’re defining success differently. We’re ready for a reset. So for the next few months, we're sharing something special: The ZigZag Project, another show from the TED Audio Collective.

In six episodes of ZigZag, a podcast about being human, host Manoush Zomorodi will help you better align your personal values with your professional ambitions. In a process that has been beta tested by listeners and with insight from luminaries who have helped her stay the course, the show will offer an interactive experience, combining audio storytelling with written exercises and a companion newsletter. Join the community at ZigZagPod.com.

In this first episode, Manoush shares stories, struggles, and data from the 150 listeners who beta tested the project. And we learn about transition theory and “the neutral zone” from MIT Humanist Chaplain Greg Epstein. If you enjoy the episode and want to listen to the next episode, find and follow ZigZag wherever you're listening to this.

Disruptive startups that actually help local businesses | Amane Dannouni Mar 29, 2021

More and more, we buy through online marketplaces: Amazon, Uber, Airbnb — the list goes on. But this convenience and efficiency comes with a hidden cost, mostly to small local businesses and workers. Does it have to be that way?

Amane Dannouni doesn’t think so. In this talk, the BCG technology consultant shares stories we’re not used to hearing: of online apps in Southeast Asia and Africa that have found a way to help local economies, even as they disrupt them.

This is the side hustle revolution | Nicaila Matthews Okome Mar 22, 2021

We’re seeing more and more full-time work replaced with part-time jobs, contract work, side gigs. “The term side hustle just seems to fit with this ethos where people are putting together a few different things to make a living,” says Nicaila Matthews Okome. Nicaila is the host of Side Hustle Pro, a podcast that spotlights Black female entrepreneurs. And in this talk she introduces us to the entrepreneurial spirit inside today’s side hustle revolution.

Is a side hustle right for you? How do you decide what it should be? Stick around after the talk, for a little guidance from Corey and Modupe.

The Forgotten Middle | Danielle R. Moss Mar 15, 2021

You know the "forgotten middle": they're the students, coworkers and regular people who are often overlooked because they're seen as neither exceptional nor problematic. How can we empower them to reach their full potential?
In this talk, Danielle R. Moss describes how her mother’s special attention allowed her to climb out of the middle and towards her potential. Now, she offers that same kind of attention to high school students across the country. After the talk, Modupe and Corey explore what it looks like to bring Danielle’s ideas to work.

The Long Term Stock Exchange | Michelle Greene Mar 08, 2021

What do companies get when they go public on a major stock exchange? The opportunity for anyone to invest, giving the company access to a bunch of cash that allows for huge growth. And...pressure to think in the short term. This can end up hurting their workers, the environment, and even their own long-term strategy. In this episode, a proposal for a new kind of stock exchange, that isn’t just trying to shift a few rules but is building a whole new system to incentivize thinking in the long term. How do you do that? When is it better to just fix what you already have? And will it work? After the talk, Modupe and Corey dig in.

The unexpected habits of original thinkers | Adam Grant Mar 01, 2021

Last week, you heard the latest thinking from Adam Grant, organizational psychologist extraordinaire, about his newest book. This week, we dive into the archives for a classic.

We have a lot of ideas about what leads to our most creative thoughts. Today, Adam and Modupe tell us why we’re wrong. You might want to bring a pen.

Design Matters: Adam Grant Feb 22, 2021

Some exciting news. Today, TED is launching the TED Audio Collective, a collection of podcasts all about ideas, brought to you in audio. So we’re sharing an episode we thought you’d like that features not one, but two TED hosts.

In Design Matters, Debbie Millman interviews creative people about how they design the arc of their lives. In this episode, she interviews Adam Grant, organizational psychologist and host of WorkLife. Together, they examine his astonishing career—quite an exercise with someone who researches success. And they discuss his latest book, Think Again, all about the critical, difficult and timely art of rethinking your old ideas.

How you can shrink the wealth gap. Now. | Kedra Newsome Reeves Feb 15, 2021

Did you know that in the US the average white family has ten times as much wealth as a black family? Ten times. But while we wait for government policies to shrink that gap, we all decide where our money goes. So how can we collectively chip away at that gap, now?

In this episode, we find out. First, through a talk by BCG consultant Kedra Newsome Reeves that follows her family through generations to understand how policy helped build this gap—and what financial institutions can do now to shrink it. Then, Modupe talks with founder Shani Dowell, the first black woman in Tennessee to raise a million dollars in VC funding, about the creative techniques that anybody can use to start redistributing wealth in America.

Should we cry at work? | Susan David Feb 08, 2021

Feelings are complicated. And even more so at work. We like to believe the ultimate professional is stoic, but what important information do we miss when we disregard our emotions on the job?

In this episode, Harvard psychologist Susan David helps us break free from the "tyranny of positivity" and embrace the full range of our emotions. After the talk, Modupe extends this idea to the workplace by examining a time she shed tears at a meeting with colleagues.

Turn critics into allies | Bob Langert Feb 01, 2021

When an organization is battered by critics, how does it usually respond? “Deny and push back, put out some sort of lame statement,” says Bob Langert, “and no progress is made at all.” But based on 25 years leading sustainability and corporate responsibility at McDonald’s, Bob proposes another way: To work with critics.

In this talk, he shares stories that take us from the Amazon to slaughterhouses, from tree huggers to corporate suits, all in the search for common ground with his greatest detractors.

An introvert’s guide to WFH | Morra Aarons-Mele Jan 25, 2021

You might think working from home is an introvert’s fantasy. “But,” says writer Morra Aarons-Mele, “the truth is, for many introverts remote work is kind of a nightmare.” In this talk, she helps introverts understand how to protect their precious energy in a virtual work life. Lessons we can all learn from.

But how do you know if you're an introvert or not? After the talk, Modupe explains why the answer isn’t as clear cut as you might think.

For more from Morra, check out her podcast "The Anxious Achiever" from Harvard Business Review.

To make a company change, turn up the heat | Vinay Shandal Jan 18, 2021

What do you do when a company doesn’t act in line with your values? Boycott? Divest? In essence, stop the flow of money? That's the typical advice. But sustainability consultant (and former comedian) Vinay Shandal says we’re missing a whole set of tools more effective than walking away. He looks to the most intimidating and influential profit-chasing investors in the world for techniques on how to make real social change.

After the talk, Modupe chats with Corey Hajim, TED’s Business Curator, to try to apply Vinay’s ideas to their own lives. Without getting exhausted.

The foundations of confidence | Brittany Packnett Jan 11, 2021

Confidence. We talk about it all the time. We know it matters. And still, educator and activist Brittany Packnett thinks we underestimate it. "Confidence,” she says, “is the necessary spark before everything that follows.”

In this talk, Brittany identifies the three basic elements of this elusive force, which can be especially valuable for people whose role models don’t look like them.

After the talk, Modupe shares one more technique that has propelled her year after year at work. Spiderman makes a brief appearance.

WorkLife: We don’t have to fight loneliness alone Jan 04, 2021

Today, an episode from WorkLife with Adam Grant, another TED podcast.

Many workplaces have become increasingly lonely, even before the coronavirus pandemic made more of us literally remote. It’s not just an unpleasant feeling—loneliness can hurt our health and our job performance. Find out why it's time for happy hours to finally die—and how it might take less than a minute to start building real connections.

Subscribe to WorkLife wherever you're listening to this.

ZigZag: Arlan Hamilton says capitalism is still the great equalizer Dec 28, 2020

"Today we're sharing an episode from another TED podcast: ZigZag, hosted by Manoush Zomorodi.

In 2018, Backstage Capital's Arlan Hamilton was on the cover of Fast Company magazine. The headline was irresistible: homeless, gay, Black woman becomes hot-shot Silicon Valley investor. But the reality is that Black female founders still get token amounts of funding, despite being the fastest growing demographic in the startup world. On this episode, Arlan reflects on whether she's improved the plight of “underestimated and underrepresented” founders and how she explains privilege to white, male investors who don't understand the point of her investment fund. Plus, Manoush's daughter weighs in on entrepreneurship.

Subscribe to ZigZag wherever you're listening to this. "

Beyond performative diversity | Rosalind G. Brewer Dec 21, 2020

This year we’ve heard a lot of companies step up—or at least, say they’re stepping up—and making diversity a priority. But what does it mean to truly build an inclusive workplace?

In this interview from TED@BCG, Starbucks COO Rosalind G. Brewer lays out how to bring change to companies from the grassroots, by focusing not on metrics, but relationships. In a candid conversation, she shares Starbucks’ missteps over the years and how they addressed their own failings. The lessons aren’t just for the office, but for our own communities and families.

Train yourself to shine under stress | Russell Wilson Dec 14, 2020

Athletes train their bodies to run faster, jump higher, throw farther. So why don't they train their minds, too? Seattle Seahawks quarterback Russell Wilson, the highest paid player in the NFL, shares how “neutral thinking” helps him handle high pressure situations, on and off the field. After the talk, host Modupe Akinola examines how we can use stress to our advantage.

How to lead in a crisis | Amy C. Edmondson Dec 07, 2020

How do you lead in times of absolute upheaval, when you can't predict what change could come tomorrow? With humility, transparency, and urgency, says leadership researcher Amy C. Edmondson, because these are the ingredients that make a workplace psychologically safe. After the talk, host Modupe Akinola breaks down how Amy’s concept can help employees build safer, more resilient workplaces — with or without support from the boss.

How to understand and disrupt racial bias | Jennifer L. Eberhardt Nov 30, 2020

Our brains create categories to make sense of the world, recognize patterns and make quick decisions. But this ability to categorize also exacts a heavy toll when it comes to unconscious bias. In this powerful talk, psychologist Jennifer L. Eberhardt explores how our biases unfairly target Black people at all levels of society — from schools and social media to policing and criminal justice — and discusses how creating points of friction can help us actively interrupt and address this troubling problem. After the talk, host Modupe Akinola gives us tools and tactics to counteract bias when it comes to giving feedback at work.

How we can actually pay people enough | Paypal CEO Dan Schulman Nov 23, 2020

Capitalism urgently needs an upgrade, says PayPal CEO Dan Schulman, and it starts with paying people enough to actually invest in their futures. He explains the epiphany that led PayPal to create a whole new metric for adequate pay, Net Disposable Income, and why investing in employees' financial health is just good business. After the talk, host Modupe Akinola makes the case for going one step further and considering how fair pay might actually mean something pretty different for every employee.

Confessions of a recovering micromanager | Chieh Huang Nov 16, 2020

"If we know that micromanagement isn't really effective, why do we do it?" asks Boxed.com founder Chieh Huang. In a funny talk packed with wisdom and humility, Huang shares the cure for micromanagement — which is also a prescription for innovation and happiness at work. Host Modupe Akinola explains how freedom from excessive scrutiny even benefits us biologically.

How to build (and rebuild) trust | Frances Frei Nov 09, 2020

Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.

How to disagree productively and find common ground | Julia Dhar Nov 02, 2020

Often it feels like the only thing we can agree on is that we can't agree on anything. World debate champion Julia Dhar offers three techniques to reshape the way we talk to each other so we can take our disagreements somewhere fruitful — over family dinners, during work meetings, and in our national conversations. Plus host Modupe Akinola explains why better arguments might start not with arguments at all, but with better questions.

Why the secret to success is setting the right goals | John Doerr Oct 26, 2020

When promising projects crash and burn, it's not always because of glaring mistakes. Venture capitalist John Doerr reveals it's often because those projects were linked to the wrong objectives. Get Doerr's practical guidance on how to set and execute on audacious goals with "Objectives and Key Results," or OKRs — a goal-setting system that's been employed by the likes of Google, Intel and Bono — plus host Modupe Akinola's twist on the importance of timing.

How to find the person who can help you get ahead at work | Carla Harris Oct 19, 2020

You know you need a mentor to advance your career, but have you ever considered who your sponsor is? Carla Harris, vice chairman at Morgan Stanley, explains the crucial importance of identifying a person who will speak on your behalf in the top-level, closed-door meetings you're not invited to (yet). Learn why your pool of potential sponsors is bigger than you might think—and how to think carefully about how to present yourself to them.

Why the strongest leaders ask for help | Lorna Davis Oct 12, 2020

When confronting huge challenges, sometimes the greatest strength a leader can show is to admit uncertainty. Former Danone North America CEO Lorna Davis learned that the hard way, then discovered the power of publicly committing to big, bold goals—and then inviting others to help her meet them. Host Modupe Akinola shares the benefit of being a collaborative leader—no matter where you are in your career.

Coming soon: the new TED Business! Oct 07, 2020

TED Business is re-launching Oct. 12 in audio with a fresh new sound and a terrific new host, Columbia University's Modupe Akinola. New weekly episodes every Monday will bring you the best talks on business delivered on the TED stage, AND a post-talk lesson that helps you apply these ideas to your own life. Get a first slice of the new sound here.

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