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    Tech Talks Daily

    If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change?

    Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways.

    Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses.

    Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn’t just about buzzwords.

    We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make.

    Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn’t, and how businesses can maximize their investments.

    Whether you’re a business leader, IT professional, or simply curious about technology’s role in our lives, you’ll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas.

    New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.

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    Copyright: © Neil C. Hughes - Tech Blog Writer 2015

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    Latest Episodes:
    1816: How e-commerce Retailers Can Leverage Technology Dec 17, 2021
    Show notes

    Consumers seem to begin their holiday shopping earlier each year. This year, it's likely that shoppers will start buying even earlier as supply chain shortages impact everything from popular toys to footwear and even coffee. So, how should retailers prepare for this shopping season? For e-commerce retailers, website crashes or slow sites are all too common during holiday shopping, leading to frustrations for customers and potentially costing companies millions during downtimes on top of ongoing shortages. As a result, IT teams can become overwhelmed trying to ensure there are no disruptions for shoppers, but there is only so much they can do.

    However, automating certain processes throughout the e-commerce workflow can help mitigate these issues and ensure customers don't feel any impact. And while automation is effective, many teams don't know what to automate to be most successful. Ritu Dubey from Digitate discusses how retailers should automate workflows to relieve IT teams so that they can rest easy this holiday season, knowing that their customers are having a good experience.


    1815: Discussing Synthetic Data With Accenture Dec 16, 2021
    Show notes

    Fernando Lucini, Global Data Science & Machine Learning Engineering Lead at Accenture, joins me on Tech Talks Daily to discuss synthetic data.

    We explore how privacy concerns and process issues are still holding businesses back from developing advanced analytics initiatives – and how synthetic data (artificially generated by an AI algorithm) might be able to help. We discuss how the technology has potential across a range of industries. Synthetic data's most obvious benefit is that it eliminates the risk of exposing critical data and compromising the privacy and security of companies and customers.

    With synthetic data, a company can quickly train machine learning models on large data sets, accelerating the processes of training, testing, and deploying an AI solution. While the benefits of synthetic data are compelling, realizing them can be difficult.

    Generating synthetic data is a highly complex process, and to do it right, an organization needs to do more than plug in an AI tool to analyze its data sets. We discuss how the task requires people with specialized skills and truly advanced knowledge of AI.


    1814: Sharethrough and The Future of Feed-Based Consumption Dec 15, 2021
    Show notes

    Dan Greenberg, president of Sharethrough, one of the world's largest omnichannel exchanges, joins me on Tech Talks Daily. Dan has his pulse on how businesses can ensure their ads get as many eyeballs as possible. In particular, Dan has thoughts on how our desire to read through feed-based visuals will inform how we interact with advertising in the future, particularly when it comes to TV.

    Dan believes that the current, catalogue-style home page that most streaming services have adopted will become obsolete and that adapting to the way we consume other media through personalized feeds on channels like social will become the norm. In addition, with streaming giants such as Netflix reporting slowing subscriber growth, streamers need to find new ways to breathe life into their UX.

    About Dan

    Dan is the President of Sharethrough, overseeing market development and customer strategy. As the founding CEO of Sharethrough, Dan is a recognized leader in the industry and the Silicon Valley tech ecosystem.

    Coming from a research background at Stanford in Behavior Design, Dan has been at the cutting edge of digital advertising since 2005, bringing together unique expertise in persuasive technology and native monetization.

    Dan is the founding chair of the IAB Native Advertising Committee and has spearheaded the native advertising movement since its inception in 2011. Dan has been recognized as an AdAge "Media Maven," Forbes "30 Under 30," Inc "35 Under 35″, and AdAge "40 Under 40." He is a regular speaker at advertising and technology conferences and contributing author for Forbes, AdAge, TechCrunch, and other industry publications.


    1813: The Best Digital Marketing Strategies to Implement in 2022 Dec 14, 2021
    Show notes

    White Shark Media is a digital marketing agency with more than ten years of experience managing pay-per-click campaigns with Google, Microsoft, and Facebook Ads. We provide custom PPC solutions and white label services to businesses, agencies, and organizations.

    At White Shark Media, Daniel Alvarado helps organizations use technology to create meaningful experiences, simplify complex tasks and generate value for their clients. Daniel joins me on Tech Talks Daily to share the best digital marketing strategies to implement in 2022.

    We discuss why automating marketing allows for better personalization in your marketing content while also being time-efficient. By obtaining data and segmenting your audience, you have a better chance at engaging your product or service with customers to convert them faster.

    We also discuss how making bids automatic instead of manual gives personnel more time to dedicate to other marketing efforts, and keeping business information up to date is critical as it can allow your business to achieve higher client acquisition rates.


    1812: Amira Learning - When Reading Science Meets AI Dec 13, 2021
    Show notes

    Amira Learning CEO Mark Angel joins me on Tech Talks Daily to share how they are building a first-of-its-kind voice AI-based reading tutor for kids. With previous experience working at Nuance, which MSFT recently acquired for $19B, Mark's goal in developing Amira is to make every child a motivated and masterful reader.

    I learn how they have raised $11 million to scale up with a new app and growing customer base. We also talk about how 'Amira & the StoryCraft' has been named one of TIME's 100 Best Inventions of 2021. Only one of three inventions honored in the Education category. The list features 100 products and services that change how we live, play, work, and think about the future.

    Amira's Dyslexia Screener identifies students at risk of Dyslexia and other disorders. In longitudinal testing conducted by the University of Houston, the Screener missed only 1% of at-risk students. Finally, we talk about how Amira uses AI to generate the right reading intervention at the right time when an unproductive struggle helps create motivated and masterful readers.


    1811: Conversational AI for the Restaurant, Retail and Service Industries. Dec 12, 2021
    Show notes

    Rob Carpenter is the CEO and Founder of Valyant AI, the first Artificially Intelligent "Digital Employee" to work directly alongside employees in customer-facing roles. For example, Valyant's AI "Holly" works in fast food restaurants to greet customers at the drive-thru post, answer questions and take food orders.

    The revolutionary nature of this technology is that it pulls AI from being a hidden back-office tool to something that feels like a real staff member, which humanizes a brand's personality and brings the AI experience front and center to a physical location.

    The major technological innovation of Holly is her Conversational AI. It allows her to speak with a human-sounding voice, to understand context, nuance and to be able to manage a free-form and wide-ranging conversation within the context of food ordering.

    After five years of development Valyant AI now has paying customers, can deliver up to 20% average order increase and has begun rolling out with two restaurant chains that have a combined 5,000 locations. Much like self-driving cars, Conversational AI has had a long and bumpy road to deployment, but the technology is maturing, and Valyant is at the vanguard of this new era of customer service automation for physical locations.

    Rob joins me in a conversation about the future of AI-human relations and its impact on the labor market - both positive and negative. We also discuss the developments in robotics and the commercialization of space travel.


    1810: The Rise of Personalized Phishing Attacks Dec 11, 2021
    Show notes

    At the end of 2020 Troy Gill, Senior Manager of Threat Intelligence at Zix, predicted in the 2020 Global Security Report that we would see attackers further personalizing and customizing their attacks this year. Over the last 8 months, it has come true over and over again. One such attack lived up to this prediction. The phishing attempt was posing as certificate errors for the recipient's website. What made it unique was it pulled their real certificate data and DNS (Domain Name System) A-record to tailor the phishing message to their domain. The payload URL also led to a credential harvesting site customized for their specific web platform admin page. While testing, we observed the generic WordPress admin login page and Shopify login pages (depending on the target).

    Troy Gill joins me on the podcast to discuss the rise of personalized phishing attacks and what businesses can to do protect themselves.


    1809: Transaction Network Services - TNS Secure SD-WAN Dec 10, 2021
    Show notes

    Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. Its global network and innovative services enable transactions and the exchange of information to many of the world's leading retailers, banks, payment processors, financial institutions, and telecommunication firms.

    Founded in 1990 in the United States, TNS has grown steadily and now provides services to customers in over 60 countries across the Americas, Europe, and the Asia Pacific region. Its reach extends to many more. TNS has designed and implemented a global data network that supports various widely accepted communications protocols and is designed to be scalable and accessible by multiple methods.

    John Tait joins me in discussing the important role SD-WAN will play in enabling the next generation of connected payments and what it means for merchants and consumers. First, I learn more about how SD-WAN enables a retailers to securely connect a wide range of devices to their POS system.

    This can be anything from ordering a delivery of milk directly from your refrigerator, to ordering new ink cartridges directly from your printer, to paying for parking, gas, or a car wash directly from your vehicle.

    You can read more about the benefits of SD-WAN here: https://tnsi.com/infographics/tns-secure-sd-wan-the-benefits-of-mission-critical-payment-capability/


    1808: REPL Group, Part of Accenture Dec 09, 2021
    Show notes

    The digital workplace brings the potential for numerous world-beating solutions, but many businesses don't have the resources to find the perfect solution. That's where REPL comes in, drawing on years of experience in the technology sector to provide a solution that gets results for businesses. Cerys Johnson took on the CEO role in 2017, after six years working for the company, firstly as Chief Financial Officer and later as Chief Operating Officer. Her in-depth knowledge of how the firm works have given her an unpreceded insight into how to guide the path of the company's growth globally. Her tenure as CEO thus far has seen REPL double in size, with a reported increase in revenue of 40% year over year. With over twenty-five years of experience in strategic and digital transformation roles, she knows how to ensure that companies make the most of what they have. With her unique perspective driving the strategy and execution that spans all the aspects of REPL's business model, there has been a chance to impact product development, IT, marketing, and sales. When REPL opened its doors in 2007, the aim was to enhance the capacity of businesses of all sorts. No one deserved to be left before in the technological age. This demanded an innovative approach that could scale easily and adapt effectively to suit the needs of different markets and industries. We discuss how this feels even more relevant today than 14 years ago, When it comes to the technology sector, it's easy to get lost in the hardware that goes into making a success. Cerys also shares how they have achieved your success through working closely with people.


    1807: Harvard Professor Discusses Quantum Technologies Dec 08, 2021
    Show notes

    A divisive topic for techies is quantum computing. Although still in its infancy, many wonder if it can ever live up to its hype. We can expect these debates to intensify after IBM revealed its 127-qubit quantum computer, double the size of comparable machines made by Google and the University of Science and Technology of China.

    I wanted to explore this topic further and found the perfect guest. Her name is Prineha Narang. She is the assistant professor of computational materials science at Harvard. She heads up NarangLab, where she and her team work on many of the most promising quantum computing technologies.

    We discuss why quantum technologies and what it holds for consumers, engineers, developers in the future. We also talk about how to think about quantum technologies and their impact on a spectrum of applications/industries. Finally, we explore the limitations and benefits of quantum tech across computing, networking, and sensing.


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