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TAKING OFF with PHL — Government
TAKING OFF with PHL

Taking Off with PHL is a rare glimpse into the aviation industry from inside one of the busiest airports in the United States. Exploring consumer trends, the latest in airport improvements, the passenger experience, new aviation and airport technology – if it has to do with aviation, Taking Off is talking to those who are making it happen!

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Latest Episodes:

The Case For Cargo At PHL Jun 08, 2021

Show notes

As recovery plans are well underway at PHL, this episode provides a glimpse into how we have pivoted during COVID. With a reduction in passenger service caused by COVID-19, PHL has been exploring additional sources of revenue generation, including increasing air cargo operations. Securing a larger share of east coast air cargo activity has been a part of PHL’s masterplan for several years. The COVID-19 pandemic has created urgency for PHL to grow cargo operations now. Joining Chellie in this episode to speak about everything cargo is Adam Mitchell, PHL’s Deputy Chief Revenue Officer. To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

TACKLING DIVERSITY, EQUITY AND INCLUSION AT PHL Apr 23, 2021

Show notes

In this special episode of Taking Off with Chellie Cameron, Chellie speaks with Jonathan Todd, PHL’s Director of Workforce Development. This episode is focused on diversity, equity and inclusion – specifically, how the Airport strives to create an environment that supports and encourages diversity in the workplace and in our public spaces. To learn more please visit phl.org or email racialequity@phl.org

FLIPPING THE SCRIPT: AN INTERVIEW WITH CHELLIE CAMERON Feb 25, 2021

Show notes

The impact of the COVID-19 pandemic on the travel, tourism and aviation industries has been devastating. As recovery efforts take off, we want to give you an inside peek at the work PHL is doing to get back on track and to keep customers, stakeholders, and Division of Aviation employees safe. In a break from our normal podcast format during these unprecedented times, in this episode, PHL'sDirector of Communications, Florence Brown, is flipping the script to interview the City of Philadelphia’s Division of Aviation CEO Chellie Cameron. To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Rapidly Changing Passenger Behavior & Expectations Jun 10, 2020

Show notes

The airport experience has changed significantly in the wake of the COVID-19 crisis. Travelers will encounter this new airport experience from the moment they enter PHL, up until the time they arrive at their next destination. Understanding passenger’s rapidly changing behavior and expectations has been a crucial factor in the development of the steps we have taken, and will continue to take, to make guests feel safe and secure in our airport facility.

In this episode, PHL’s Director for Marketing and Branding, Kate Sullivan joins Chellie Cameron, CEO of the Philadelphia Division of Aviation, to talk about what has changed at PHL, and how these decisions were made.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Maintaining & Cleaning The Airport Jun 03, 2020

Show notes

During COVID, PHL has remained open. Even though air travel had all but stopped, our essential Team PHL employees have been working around the clock maintaining and the cleaning the facility so that it’s ready when guests and fellow co-workers return to the airport.

Joining Chellie Cameron, CEO of the Philadelphia Division of Aviation, to talk about all that’s been happening behind the scenes, is PHL’s Deputy Director of Facilities Maintenance, Allan Moore.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: The ‘New Normal’ Workplace May 27, 2020

Show notes

During COVID, PHL has prioritized ensuring both guests as well as employees feel safe in the airport. An entire team is dedicated to the safety of our Division of Aviation employees who are coming back to work to serve our customers.

Joining Chellie Cameron, CEO of the Philadelphia Division of Aviation, is Sheila Trueheart, Deputy Director of Administrative Operations, to talk about all the new protocols and policies being put in place as we prepare for our “new normal”

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Contactless Food Ordering May 20, 2020

Show notes

The Grab platform was introduced at Philadelphia International Airport in 2019 as a convenience tool for travelers and employees to order food at the airport while on-the-go. In the COVID-19 world, Grab is helping to promote physical distancing and safety by allowing customers to avoid queuing in crowded lines and limiting high-touch interactions for restaurant staff and guests. In this episode, Chellie Cameron, CEO of the Philadelphia Division of Aviation, talks to Jeff Livney, Grab’s Chief Experience Officer, to discuss how the contactless food ordering platform is enhancing guest and employee health and safety, as well as what to expect in the future.

For more information on Grab at PHL, please visit orderatphl.com

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Redefining The Guest Experience May 13, 2020

Show notes

When it is safe to travel again, the airport experience will look very different for passengers. COVID-19 is creating a new normal at PHL with safety measures such as safety shields, masks, and decals indicating where to queue throughout the airport. In this episode of the “Runway to Recovery” series, Leah Douglas, PHL’s Director of Guest Experience joins Chellie Cameron, CEO of the Philadelphia Division of Aviation, for a discussion on the steps PHL has taken to enhance guest and employee health and safety, and what to expect in the future.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Charting A New Path For Air Service May 06, 2020

Show notes

Welcome to this special series, Runway to Recovery. This series focuses on what is happening at Philadelphia International Airport during COVID, and all that is going on behind the scenes as we prepare to welcome back our customers. In this series, Chellie Cameron, CEO of the Philadelphia Division of Aviation, introduces you to all the amazing people working so hard during this time.

Given the reduced demand for passenger travel, many airlines have taken on additional cargo operations. We are proud to open our gates to flights transporting much-needed medical supplies, food and dry goods to Philadelphia and locations across the country and around the world, which will help those impacted by COVID-19.

In this episode, Chellie discusses recent changes to cargo and air service that will affect the post-COVID-19 aviation industry with PHL’s Director of Air Service Development and Cargo Services, Stephanie Wear.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Inside the $2.4B PHL Capital Development Program with Api Appulingam Feb 24, 2020

Show notes

PHL is in the midst of a $2.4 billion capital development program to make critical improvements and develop new infrastructure at both PHL and PNE. These airfield and terminal projects, which began in 2012, will improve the customer experience, lay the groundwork for future development and help to capitalize on the role that the Airport plays as a regional economic engine. Joining Chellie in this episode to talk about these projects is newly appointed Deputy Director of Aviation, Api Appulingam. To learn more about the CDP and Philadelphia International Airport, please visit phl.org.

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