Stop Requested

Latest Episodes:

How AI Is Clearing the Way for Better Transit with Charley Territo Sep 21, 2026

Show notes

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Charley Territo, Chief Growth Officer at Hayden AI, about how vision AI is helping transit agencies understand what is happening on the street and why it is affecting service. The conversation explores bus lane and bus stop enforcement, changing driver behavior, improving safety and reliability, and using data to measure the impact of these programs. Charley also discusses applications beyond enforcement, including network intelligence, asset and bus stop monitoring, and how vision AI could give agencies a broader view of the conditions affecting transit performance.

AI Roundtable, Part 2: Cybersecurity, Trust and AI in Transit Sep 14, 2026

Show notes

In the second installment of Stop Requested’s AI Roundtable series, ETA CEO John Maglio joins hosts Levi McCollum and Christian Londono, along with Eric Hilton and Zach Vinduska of North Highland, to discuss what AI adoption means for cybersecurity, data privacy, and trust inside transit agencies. The conversation explores new attack surfaces created by AI, practical guardrails for employees, enterprise versus public AI tools, data governance, monitoring and human review, and the risks of “shadow AI” developing outside IT oversight. The group also discusses what agencies should ask technology vendors, how AI can strengthen cybersecurity as well as create new vulnerabilities, and what transit leaders can do now to adopt AI more safely.

AI Roundtable, Part 1: How Transit Agencies Are Actually Using AI Sep 07, 2026

Show notes

In this special roundtable episode of Stop Requested, ETA CEO John Maglio joins hosts Levi McCollum and Christian Londono, along with Stephen Kuban, CEO of Kuban Transit Solutions, to compare what they are seeing and hearing about AI across the public transportation industry. The conversation explores how agencies are using AI today, from everyday staff productivity and data analysis to NTD reporting and paratransit operations, and what it will take to move from individual experimentation to organization-wide adoption. The group also discusses AI policy, workforce training, disconnected agency data, predictive operations, and how transit leaders can begin preparing for what comes next.

Bridging Transit Planning and Operations in Miami-Dade with Linda Morris (Replay) Sep 01, 2026

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In this replay of Stop Requested, Levi McCollum and Christian Londono revisit their conversation with Linda Morris, Chief of Service Planning and Scheduling at Miami-Dade County, as part of the Miami-Dade series. Linda oversees service planning across bus, rail, and Metromover in one of the country’s most complex transit environments. The conversation covers launching Metro Express BRT, coordinating service across dozens of municipalities, modernizing scheduling tools, and improving reliability across a large and growing region. Linda also reflects on her time at AC Transit, including major capacity projects and the introduction of double-decker buses, and how those experiences shaped her approach to service planning in South Florida.

Why It Costs So Much to Build Rail Transit in the USA with Dr. Eric Goldwyn Aug 24, 2026

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In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Eric Goldwyn, professor at NYU and director of the Transportation and Land Use program at NYU Marron. Eric shares what the Transit Costs Project has learned by comparing nearly a thousand transit infrastructure projects around the world. The conversation explores why U.S. projects cost more and take longer to build, what cities lose when those costs climb, and how decisions around station design, construction methods, permitting, and project management affect the final price. Eric also discusses why transit agencies need stronger internal expertise, more visibility into costs, and a clearer understanding of the tradeoffs behind major capital projects.

Balancing the Art and Science of Transit Planning with Brian McCollom Aug 18, 2026

Show notes

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Brian McCollom, a transit management consultant with more than 50 years of experience in planning, operations, performance management, and the National Transit Database. Brian shares why good transit planning requires more than technical skill, combining data and standards with judgment, observation, and a clear understanding of the market a service is meant to serve. The conversation explores how planners can make better use of limited resources, what performance audits reveal beyond the headline metrics, and why getting out into the field still matters. Brian also discusses service costing, fare policy, NTD reporting, and the value of learning from operators, maintenance teams, riders, and peers across the industry.

What It Takes to Lead a Transit Agency with Frank White III Aug 10, 2026

Show notes

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Frank White III, former CEO of the Kansas City Area Transportation Authority and founder and managing partner of Praxis Advisors Group. Frank reflects on leading KCATA through workforce shortages, funding pressures, regional coordination, and the return of fares after years of fare-free service. The conversation explores why transit leaders have to get the basics right before pursuing bigger ambitions, how data and transparency can help navigate difficult decisions, and why transit agencies should have a seat at the table in economic development and regional planning. Frank also discusses the realities of the transit CEO role, KCATA’s work in transit-oriented development, and how he is applying those lessons through Praxis Advisors Group.

Using AI to Plan Better Transit Service with Anthony Trasatti Aug 04, 2026

Show notes

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Anthony Trasatti, co-founder and CEO of Ontra Mobility. Anthony shares how his work in operations research and the MARTA Reach pilot led to building an AI-powered platform for transit planning. The conversation explores how agencies can test thousands of network scenarios, uncover unmet demand, and weigh tradeoffs between ridership, coverage, cost, and equity. Anthony also discusses where AI can support planners, why operational constraints still require human judgment, and how better modeling can turn long-range ideas into practical service changes.

Turning Community Feedback Into Better Transit with Shofi Ull Azum Jul 27, 2026

Show notes

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Shofi Ull Azum, Chief Planning and Development Officer at Cherriots in Salem, Oregon. Shofi shares how the agency uses community feedback, rider data, and operational experience to shape service decisions. The conversation explores Cherriots’ ridership growth, 90 percent on-time performance, and plans for microtransit, bike share, and new transit centers. Shofi also discusses why public engagement should not end with a survey, how planning and operations work together, and the importance of showing communities how their input influenced the final plan.

Making Transit Technology Work for People with Kristin Taylor Jul 20, 2026

Show notes

In this episode of Stop Requested, I sit down with Kristin Taylor, Senior Director of UX at MBTA and Chief Experience Officer for Transit Ops. We explore the importance of designing transit technology around the full rider journey rather than just focusing on tools. Kristin emphasizes that trip planning is a process that requires accurate data and effective communication across all channels to ensure a smooth experience for riders. We discuss the significance of shared ownership in transit technology, the connection between transit tech and civic tech, and the need for agencies to prioritize user-centric solutions. Join us as we delve into how these insights can transform public transportation for the better.

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