South Sound Connected

Latest Episodes:

Teaching Transit: Let's Learn About Instructors Apr 18, 2025

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On this episode of South Sound Connected, we talk with Fran Draxton, Bus Training Assistant Manager, about the complex training program Pierce Transit provides to Operator trainees. We highlight the work of the instructors on Fran's team and the content of the current training program that gets new drivers ready to roll.

Bringing Back Transit History with the Twin Mar 06, 2025

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In honor of Pierce Transit's 45th anniversary, we're turning back the clock to look at some agency history. On this episode of South Sound Connected, we talk with Journey Level Mechanic Pat, along with Body Repair Technicians Steve and Charlie, about one of the most famous coaches here at Pierce Transit: the Twin.

For further information and photos of the Twin, check out this South Sound Talk article.

Voices of Rideshare Jan 23, 2025

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In this episode of South Sound Connected, we hear about the benefits of rideshare from Pierce Transit employees who use it to commute to and from work.

Signs, Signs, Everywhere (Accessible) Signs Nov 25, 2024

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On this episode of South Sound Connected, we talk with Ausha Potts, Pierce Transit’s ADA Eligibility Assistant Manager, and Tony Hester, Vice Chair of Pierce Transit’s Community Transportation Advisory Group, about an exciting pilot project Pierce Transit has recently launched in the community to help more members of the public successfully navigate our system.

The Art of Equity and Engagement Nov 04, 2024

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On this episode of South Sound Connected, we talk with Art Hendricks, Equity and Engagement Manager, about how Pierce Transit is innovating its policies and procedures to ensure all are made welcome and feel supported.

Saddle Up for Roadeo Sep 30, 2024

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In this episode, we speak with two Pierce Transit employees about transit Roadeos to get a first-hand account of these exciting events. We hear from Operator Bonnie Mitchell, who has received many awards over the years at the local, state and national levels of the bus Roadeo. Then we’re joined by Maintenance Technical Services Manager William Snyder, who fills us in on the what, why and how of the maintenance side of Roadeos.

Making the Wait Great Aug 29, 2024

Show notes

In this episode, we talk with Monica Adams, Senior Project Manager, who is coordinating a bus shelter refresh across Pierce Transit system. Monica will give us an overview of what’s happening with standard bus shelters in our community as well as some upgrades associated with the Stream service.

Let's Talk Transit Trekking Jul 25, 2024

Show notes

This episode of South Sound Connected will help you plan a multimodal summer vacation! We talk with Kimberly, the founder of Transit Trekker, a resource for car-free recreation. She discusses how combining cycling and bus riding can open the door to new adventures. You can find out more about her approach at transittrekker.com.

The Customer Experience Jun 24, 2024

Show notes

On this episode of South Sound Connected, we talk with Dezra Nauls, Customer Experience Manager. Pierce Transit is embarking upon a number of improvements designed to deliver superior experiences, value, and growth for customers. We learn how Dezra and his team are putting the agency’s strategic plan into action.

A Helping Hand: ORCA for Multifamily May 24, 2024

Show notes

In this episode, Tammy from the Community Development team explains ORCA for Multifamily, and we talk with Jeannette from House of Matthew and Nelson from Hope House, two organizations that provide their clientele with much-needed transportation resources through the ORCA program.

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