SimpleBiz360™ Podcast

Latest Episodes:

Episode #73: FRONT DOOR-BACK DOOR. Mar 11, 2021

Show notes

For thirty-five years I have witnessed leadership fascination with “GETTING” customers. However, many times “KEEPING” consumers and buyers happy has never received the same weight of desire. I have actually heard management declare that paying customers should perceive the act of doing business as a “PRIVILEGE!” Really? Let’s get real in this episode and shatter that myth!

Support the show

Episode #72: EFFORTS & RESULTS Mar 04, 2021

Show notes

Business can be harsh, lonely, exhausting and costly. It can also be exhilarating, fascinating, exciting and rewarding. The outcome depends on accepting the realistic rules of engagement. Join us as we take the ice for a thought-provoking faceoff.

Support the show

Episode #71: SIX-POINT PUNCH. Feb 25, 2021

Show notes

Grab a cup of coffee and hear a refreshing account of a fourteen-year-old business that never markets, always has a full workload plate, and does 70% of annual revenue with repeat customers. Can this six-pronged business model do the same for your business? This show is a real chin-rubber!

Support the show

Episode #70: THINK. Feb 18, 2021

Show notes

“Watch & Listen” has replaced “Read & Think” as our minds have been trained by self-serving voices designed to narrow and funnel our perspective. Businesses and consumers have suffered. We encourage you to reengage with stimulating thought and rediscover an exciting world of independent thinking that can deliver better repeat and referral business.

Support the show

Episode #69: TRUTH. Feb 11, 2021

Show notes

What do customers believe? Lies have invaded life to such a degree that consumers have trouble discerning what is real! Join us as we try to get our business trains back on track in pursuit of delivering TRUTH. Hidden benefits are found all over the perimeter of TRUTH!

Support the show

Episode #68: DUPE SOUP • Permanently Off Menu! Feb 04, 2021

Show notes

Consumers have endured decades of self-serving, hidden-agenda, greedy and fictitious messaging designed as absolute truth! In this show we urge you to avoid the adoption of such careless and misleading business strategies. Customers want and deserve better! Now is the time to EXPLORE YOUR CORE and build your foundation on humility, honesty, truth and customer-centric focus!

Support the show

Episode #67: AVOID SWEEPING DIRT UNDER THE RUG! Jan 28, 2021

Show notes

How do you process tricky situations or sticky issues? Do they intimidate you and cause you to avoid dealing with them? Join us as we flush out the dangers of passing the buck and sweeping problematic dirt under the rug!

Support the show

Episode #66: TRANSFERABLE SKILLS Jan 21, 2021

Show notes

Pay it forward for your and your career. Many business situations contain valuable takeaways that can assist you with improving your professional assets. Eyes on the road and keep the shiny side up!

Support the show

Episode #65: The INCLUSION Challenge! Jan 14, 2021

Show notes

Silly question, right? Then why do some of us make consumers feel like they are an intrusion? Just think what could happen if we treat them like they are part of our business family. Join us as we kick off our 2021 challenge by asking questions and finding answers that lead to better customer INCLUSION!

Support the show

Episode #64: FAST-FIVE NEW YEAR REZZIES! Jan 07, 2021

Show notes

Dive into five, overlooked and underappreciated improvement tweaks! Happy New Year!

Support the show

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected