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Resilient HERoes — Government
Resilient HERoes

Resilient HERoes podcast is dedicated to showcasing the incredible journeys and contributions of women in the field of emergency management.

Published by Buffalo Computer Graphics, Inc.

Copyright: © 2025 Resilient HERoes

Latest Episodes:

Resilient HERoes Podcast - Episode 28 - Jennifer Yakub Jun 11, 2026

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Jennifer Yakub and host Laura James worked together in Toronto before 2020, and bonded quickly over something that can’t really be taught…a shared empathy for people and a deep passion for Emergency Social Services.

Because at the end of the day, emergency management isn’t just plans, policy, or operations. It’s people. It’s showing up for communities on their hardest days.

Jennifer’s career reflects exactly that, and her path through emergency management has consistently centered around community, leadership, humanitarian support, and helping people navigate difficult moments with dignity and compassion.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 27 - Anastasia Dorsheimer May 26, 2026

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Today’s conversation is a little bit different and really important.

At the recent National Hurricane Conference, I had so many conversations with women who said, “I’m not a traditional emergency manager.” The truth is…if your work supports preparedness, response, coordination, systems, or people…you are part of this space. This is emergency management adjacent, and it matters.

We wanted to highlight Anastasia not only for her incredible career, but also as part of our team at Buffalo Computer Graphics. Supporting emergency management and the work that all of you do is just as critical as being on the front lines.

Anastasia is the Director of Contracts and Compliance at Buffalo Computer Graphics. Her career spans customer support, HR and training, nonprofit leadership, cyber-security, and operations…building a foundation rooted in communication, trust, and accountability.

Her path isn’t linear, and that’s exactly what makes it powerful. She’s built her career by showing up, adapting, and leading in spaces where people and process intersect every day.

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Resilient HERoes Podcast - Episode 26 - Brandi Hunter Mar 27, 2026

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Brandi M. Hunter, ABCP is the Founder and Executive Director of Aspiring Emergency Managers Online, also known as AEMO, a nonprofit organization focused on workforce readiness, leadership development, and building pathways for aspiring emergency management professionals.

But her story is also deeply personal. Brandi is a cancer survivor and amputee, and she brings a lived understanding of resilience, recovery, and the courage it takes to rebuild and keep moving forward.

Brandi's LinkedIn Profile

https://www.linkedin.com/in/brandi-hunter83/

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 25 - Victoria Kluge Mar 11, 2026

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With the City of Atlanta Department of Aviation, Victoria Kluge strives to strengthen readiness at one of the world's busiest airports, emphasizing preparedness, analytics, performance management, and innovative exercise design.

Victoria’s LinkedIn Profile

linkedin.com/in/victoria-kluge-ma-ga-cem-cm-a1244b23

Website

victoriaamaxwell.wordpress.com (Professional)

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Resilient HERoes Podcast - Episode 24 - Samantha Berman Feb 26, 2026

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Today's guest, Samantha Berman, is a senior emergency management planner at ChristianaCare. Samantha brings a refreshingly interdisciplinary lens to emergency management, blending anthropology, higher education, and humanitarian response. Her career reminds us that resilience isn't always a straight line. Sometimes it's built by asking better questions, working across cultures, and showing up when systems are tested.

Samantha Berman

samanthaberman26@gmail.com

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Resilient HERoes Podcast - Episode 23 - Honorable Jill Dunlop Feb 12, 2026

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The Honorable Jill Dunlop is Ontario’s Minister of Emergency Preparedness and Response and the Member of Provincial Parliament for Simcoe North. Her leadership directly impacts the safety, preparedness, and resilience of communities across Ontario. She brings together public service, emergency preparedness, and a deep understanding of rural and northern realities.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 22 - Destiny Ruffin Jan 29, 2026

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Destiny Ruffin (GA-CEM) is a certified Emergency Manager and a proud graduate of Savannah State University who has dedicated her career to keeping communities safe, prepared, and resilient. Destiny currently serves as Captain of the Emergency Management Team for the Atlanta-Fulton County Emergency Management Agency & Homeland Security.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 21 - Kathy Branton Jan 15, 2026

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Guest Kathy Branton has led an extensive career, including 12 years as a Toronto Police Dispatcher, to the only civilian (and only woman) on the first Emergency Management Team for Toronto Police, to her current position of Manager, Business Continuity & Emergency Management at Humber Polytechnic Department of Public Safety.

https://www.linkedin.com/in/katherine-branton-4b41a5164/

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Emergency Management Review and 2026 Predictions! - Special Episode Jan 01, 2026

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2025 exposed the limits of traditional emergency management. The real question heading into the new year is what comes next?
In this Year-End Special, Resilient HERoes Podcast joined other leading voices across the field to unpack what broke in 2025…and what 2026 will demand.

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Resilient HERoes Podcast - Episode 20 - Christy Rojas Dec 10, 2025

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Guest Christy Rojas talks about her experiences as EM Director with Volunteer Florida and her organization's dedication to strengthening communities, disaster resiliency, and facilitating volunteerism in the field.

CHRISTY ROJAS, FPEM
Emergency Management Director, State of Florida Voluntary Agency Liaison

christy@volunteerflorida.org
www.volunteerflorida.org

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Resilient HERoes Podcast - Episode 19 - Broome County Group Nov 13, 2025

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The first-ever group chat for Resilient HERoes finds Laura talking with the Broome County Emergency Services dream team of Cortnianne Williams, Sierra Kunig, and Glory Lugo-Vazquez.

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Resilient HERoes Podcast - Episode 18 - Jessica Geib Oct 30, 2025

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Jessica is the Emergency Manager, of Pinellas County Human Services & Past Chair/Board Member of the Florida Voluntary Organizations Active in Disaster (VOAD). She is a driving force behind collaboration between emergency managers and volunteer agencies across the state.

Jessica shares insights and experience connecting government, non-profits, and communities, making sure no one slips through the cracks when disaster strikes.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 17 - Catherine Blair Oct 16, 2025

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Today’s guest is Catherine Blair, Manager of Emergency Management, Alectra Utilities: North America’s largest municipally-owned utility company. With a wealth of hands-on experience responding to crises from severe weather, power outages, pandemics, and large-scale public events, Catherine has built an incredible career keeping communities safe and prepared.

An enormously respected leader in Emergency Management and business continuity in Canada, Catherine discusses preparedness, emergencies, and what it takes to lead through them.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 16 - Lynn Waterfall Sep 25, 2025

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Kicking off Season 2 is "Wander Woman" Lynn Waterfall, legend in global emergency response. Lynn is a registered nurse and rapid response manager with Canadian Red Cross, who specializes in women's and reproductive health and has deployed to some of the most challenging environments on Earth beyond North America, including Jordan, Nepal, Mozambique and beyond.

She's provided care and training in the aftermath of devastation, experienced a 7.3 magnitude earthquake, delivered babies by headlamp and helped build capacity and hope by training communities of women in their most desperate hours.

From health systems to human compassion, from trauma to tattoos, this episode will dig into the human side of humanitarian work.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 15 - Staff Sergeant Alicia McCracken Jul 02, 2025

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Staff Sergeant Alicia McCracken stands out as a remarkable police leader, known for her unwavering dedication and innovative approach to law enforcement. As a 14-year member of the Ontario Provincial Police (OPP), she has held a variety of roles in emergency management, training, peer support, and leadership. Staff Sergeant McCracken believes that every person can be an agent of change, which inspired her to join the policing profession.

In her current role as a leader in the Emergency Management Unit, Staff Sergeant McCracken is directing the organizational implementation of disaster management software. She is also the lead organizational Incident Management System (IMS) instructor. S/Sgt. McCracken additionally works as a recruitment ambassador and a mindfulness instructor, and she supports OPP programs that foster peer support, belonging, and female leadership.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 14 - Wren Baumgartel BSBA, EMT-B Jun 05, 2025

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Families in need in emergency situations often have difficulty understanding what resources are available, how they can be obtained, and where they can be obtained. In today’s episode, Wren Baumgartel BSBA, EMT-B discusses her work in South Texas, breaking down the barriers of Emergency Services speak for everyday people in her communities who are seeking help in emergencies.

Emergency Momagement | Family Disaster Plans

https://www.emergencymomagement.com/

Emergency Momagement is the go to for community education on disaster preparedness and emergency evacuation plan for families. Resources for everyone including those with lactation, disability, and/or pet needs during emergency situations. Know your rights as a disaster victim and evacuee.

Emergency Momagement Social Media

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Resilient HERoes Podcast - Episode 13 - Cathy McGrath May 28, 2025

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Cathy McGrath, Emergency Management Coordinator, Niagara West Fire & Emergency Services, joins Laura to discuss the Emergency Management life, and the upcoming Building Linkages in EM Symposium in St. Catharines, June 3 - 4, 2025.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 12 - Sharon Bak May 15, 2025

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Sharon Bak BA, RSSW of Bak Emergency Management joins Laura for an insightful discussion about leadership and mental health advocacy in Emergency Management.

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Resilient HERoes Podcast - Episode 11 - Michelle Papas May 08, 2025

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Senior Business Continuity & Crisis Management Advisor Michelle Papas joins Laura for an engaging interview about Emergency Management, work/life balance, and the importance of mentorship in the world of EM.

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

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Resilient HERoes Podcast - Episode 10 - Stephanie DeLorenzo Apr 15, 2025

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Emergency Manager, Career Advisor & Resume Expert, and Author Stephanie DeLorenzo joins Laura James for this today's podcast.

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Resilient HERoes Podcast - Episode 9 - Suzanne Bernier Apr 11, 2025

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In what is bound to become one of our favorite episodes: award-winning resiliency and crisis management specialist, speaker, instructor, and author of Disaster Heroes, Suzanne Bernier visits the podcast.

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Resilient HERoes Podcast - Episode 8 - Sarah Flores Mar 04, 2025

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In today's Resilient HERoes episode Laura interviews Sarah Flores, Emergency Services Coordinator, Public Safety for the City of Malibu, California.

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Resilient HERoes Podcast - Episode 7 - Katrina Grantis (part 2) Feb 12, 2025

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Part two of Laura's two-part interview with Canadian Emergency Management Professional, Katrina Grantis.

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Resilient HERoes Podcast - Episode 6 - Katrina Grantis (part 1) Jan 30, 2025

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Today's Resilient HERoes episode is part one of a two-part interview with Katrina Grantis, Canadian Emergency Management professional. Laura and Katrina cover a host of topics, including learning to recognize and advocate for emergency managers who are consistently setting the bar for excellence, inclusivity, mentoring, and shaping a bright future in Emergency Management.

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Episode 5 Resilient HERoes - Crossover Episode with The Emergency Management Network Jan 09, 2025

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On today's Resilient HERoes podcast, Todd DeVoe interviews our own Laura James about growing engagement in emergency management, managing passionate exchanges and building camaraderie, Laura's mission to highlight the contributions of women as leaders in Emergency Management, and more!

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Resilient HERoes Podcast - Episode 4 - Christie Minner Hurricane Follow-Up Episode Dec 05, 2024

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Host Laura James reconnects with last episode's guest Christie Minner, MS, MEP, Director of Emergency Management for Pafford Medical Services, fresh off her recent hurricane response.

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Resilient HERoes Podcast - Episode 3 - Christie Minner MS, MEP Nov 06, 2024

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Host Laura James talks with Christie Minner, MS, MEP, Director of Emergency Management for Pafford Medical Services.
Christie Minner, MS, MEP
Director of Emergency Management
Pafford, Medical Services

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Resilient HERoes Podcast - Episode 2 - Amy Shadkamyan Oct 09, 2024

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Host Laura James talks with Amy Shadkamyan, Emergency Services Administrator for the City of Palmdale California.
Amy Shadkamyan, CEM
Emergency Services Administrator
Ashadkamyan@cityofpalmdale.org

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Resilient HERoes Podcast - First Episode! Sep 05, 2024

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Host Laura James talks with Cait Cavanaugh, Associate Director in Binghamton University's Office of Emergency Management in the debut episode.

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