Re:Applied, an Applied Client Network podcast

S03 EP 6: Inspiring Greatness in Technology and Operations Dec 16, 2022

This episode of Re:Applied is sponsored by ReSourcePro.
On the season three finale of Re:Applied, Applied Client Network CEO Brian Langerman sits down with Rich Belanger (Chief Technology Office, Applied Systems) and Anupam Gupta (Chief Product Officer, Applied Systems) to discuss tenets for success, what they find inspirational as professionals in the industry, and what's coming down the pike with regards to Applied Systems technology.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S03 EP5: Elevating Your Cybersecurity Knowledge Nov 30, 2022

On this episode of Re:Applied, host Miriam Kasseris speaks with Tanner Randolph, CISO of Applied Systems, about how to best protect your agency from looming cybersecurity threats.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S03 EP4: Leveraging One System to Manage Your Agency's Needs Nov 17, 2022

This episode is sponsored by InsuredMine.

In this episode of Re:Applied, host Miriam Kasseris speaks with Rich Belanger, Chief Technology Office with Applied Systems, and Jean Stroud of Oakbridge Insurance, about the return on investment of having one system to manage all of your agency's needs.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S03 EP3: Nurturing Mental and Emotional Wellbeing Sep 21, 2022

On this episode of Re:Applied, host Miriam Kasseris speaks with Rachel Druckenmiller (Founder of Unmuted). During their discussion, Miriam and Rachel discuss the importance of nurturing the mental and emotional wellbeing of employees in an effort to keep them engaged and performing at a high level.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S03 EP2: Approaching Workplace Wellness Sep 14, 2022

On this episode of Re:Applied, host Miriam Kasseris speaks with Claudia St. John (President of Affinity HR Group). During their discussion, Miriam and Claudia deep dive into the facets of workplace wellness and tips for how to keep employees engaged as we continue to navigate shifts in the professional landscape.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S03 EP1: Managing a Multi-Generational Workplace Sep 08, 2022

Welcome back to Re:Applied for season three! To kick off a focus on all things operations and wellbeing in the workplace is new host Miriam Kasseris (private client account manager, Gallagher). Joining Miriam are Trevor Bunker (chief customer officer, Applied Systems), and Jeff Beagle (vice president of human resources, Insurica), both of whom offer insight on how to manage multiple generations in the workplace while streamlining business operations.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S02 EP10: 2022 Industry Outlook Dec 30, 2021

For the final episode of Re:Applied in 2021, host Brian Langerman (CEO, Applied Client Network) sits down with Courtney Rains (CMO, Applied) to discuss insurance industry trends and predictions for the new year, as well as what agency and brokerage users can expect from Applied.
For more insight from Applied Client Network (ACN) and Applied, or to join ACN, visit AppliedClientNetwork.org.

Using Semsee, get multiple quotes through a single online application. For more information, visit semsee.com/applied.

S02 EP09: Growing Your Commercial Insurance Business Dec 06, 2021

In this all new episode, produced in partnership with Semsee, host Brian Langerman (CEO, Applied Client Network) sits down with John Forlivio II (Sales Executive, John M. Glover Insurance Agency) and Philip Charles-Pierre (CEO, Semsee) to discuss ways to better your agency or brokerage and grow your commercial business.

For more from Applied Client Network, Applied or episode partner Semsee, subscribe to the podcast or leave us a review today!

Using Semsee, get multiple quotes through a single online application. For details, visit semsee.com/applied.

S02 EP08: Applied CSR24 + Integrations Nov 23, 2021

We’re back with an all-new episode of Re:Applied, produced in partnership with ePayPolicy! Host Brian Langerman (CEO, Applied Client Network) sits down with Diandra Carpenter (Director of Operations, Core Assurance Partners) and Summer Thompson (Adoption Specialist, Applied) to discuss all things Applied CSR24 and important new and existing integrations, including ePayPolicy.

For more insight from Applied Client Network (ACN), Applied and more of your insurance peers, or to join ACN, visit AppliedClientNetwork.org.

Get started with episode partner ePayPolicy’s digital payment tool by mentioning promo code “APPLIEDCN” for your first month FREE.

S02 EP07: Everything You Need to Know About What’s New on Applied Nov 19, 2021

An an all-new episode of Re:Applied is here! Tune in to hear from host Brian Langerman (CEO, Applied Client Network) and Rich Belanger (CTO, Applied) as the two chat about the latest innovations from Applied and how users can take advantage of what’s new. Plus, Rich dives into the Google partnership and previews a bit about what’s to come from Applied into the new year.
For more insight from Applied Client Network (ACN), Applied or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

Interested in a complimentary assessment of your agency? Episode partner Resource Pro is here to help! Visit ResourcePro.com/reapplied to learn how you can develop stronger risk advisors.

S02 EP06: IVANS Exchange Sep 30, 2021

Happy post-Applied Net 2021, Re:Applied listeners! For our latest episode, Brian Langerman (CEO, Applied Client Network) is joined by Lori Heemstra (commercial lines division manager/P&C trainer, BHS Insurance Agency) and Reid Holzworth (CEO, IVANS Insurance Solutions) to discuss everything beginners and experts alike need to know about IVANS Exchange. Tune in to hear how Lori maximizes the tool for BHS Insurance Agency in Michigan, what’s next for IVANS from Reid and team, and more.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S02 EP05: Marketing Automation Aug 27, 2021

Happy Applied Net 2021 week, Re:Applied listeners! For our latest episode, Brian Langerman (CEO, Applied Client Network) is joined by Stacie Cooper (marketing project manager for agency capabilities and projects, Liberty Mutual Business Insurance | Safeco Insurance) and JF LeBlanc (product manager for Applied Marketing Automation, Applied Systems) to discuss the ins and outs of using marketing automation to grow your agency or brokerage. Press play to hear Stacie and JF’s expert opinions as well as which sessions you should seek out on-demand from Applied Net.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

Resources from today’s episode

Blog – Front-Office Automation for Your Benefits Business, Applied Systems (July 2021)
Article – Marketing Automation, Rough Notes (June 2021)
Column – TechKnowFile: Streamlined Marketing (Sept. 2020)
Report – Customers Know What They Want. Are Insurers Listening?, Bain & Company (Oct. 2018)

Episode partner QualCorp knows you can do more with your data. Mention “Applied” when reaching out for one free viewer license for up to six months.

S02 EP04: Taylor Rhodes Returns Aug 19, 2021

Ahead of Applied Net 2021, Brian Langerman (CEO, Applied Client Network) sits down with Taylor Rhodes (CEO, Applied Systems) for an all-new episode of Re:Applied. The two discuss how the pandemic has morphed mindsets in the industry and what’s coming up next for Applied Systems.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. Register today for Applied Net 2021, August 23–26.

Get started with episode partner ePayPolicy’s digital payment tool by mentioning promo code “APPLIEDCN” for your first month FREE.

S02 EP03: Keeping Up With Indio Jul 29, 2021

Indio returns to Re:Applied! In this very special podcast episode, Brian Langerman (CEO, Applied Client Network) jumps back in the hosting seat as we invite Darrel Zaleski (owner and agent, Spectrum Insurance Group) to share how his agency makes the most of Indio. Plus, get to know Syed Hussain (vice president of customer success, Indio Technologies) and discover what’s coming up next for Indio users.
Links:
https://www.appliedclientnetwork.org/membership
https://www.useindio.com/get-started/
For more from Applied Client Network, Applied Systems or insurance professionals like Darrel, subscribe to the podcast or leave us a review today!

S02 EP02: The Ins and Outs of Applied CSR24 & Support Jul 01, 2021

We’re back with an all-new season two episode of Re:Applied! Today, Brian Langerman (CEO, Applied Client Network) introduces our latest host Jesse Betend (podcast producer and reporter), who joins us to help uncover best practices for Applied CSR24 at your agency and how to best leverage your access to Applied Systems support. Joining Jesse are Emily McCutcheon (director of operations – commercial lines, Ansay & Associates, LLC) and Greg Shiple (senior vice president of support, Applied Systems), both of whom offer incredible advice and insight to propel your agency or brokerage forward in the digital frontier.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.
Get started with episode partner Archway Computer – just mention the Re:Applied podcast for a FREE security and compliance review (a $2500 USD value): myarchway.com.

S02 EP01: Making the Most of Your Software in a Hybrid Environment Jun 10, 2021

Welcome back to Re:Applied for season two! To kick off a focus on all things technology for our second year, Brian Langerman (CEO, Applied Client Network) introduces a new host in Richard Laible (event emcee) — who many may recognize from Applied Net — for an episode that covers how to make the most of your Applied Systems software as we move into a “new normal.” Joining Richard are Applied Client Network (ACN) Chair Christine Horne (vice president – systems support, Bankers Insurance, LLC) and Trevor Bunker (chief customer officer, Applied Systems), both of whom offer insight on how agencies and brokerages can prioritize what to do next.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.

S01 EP10: Maximizing Mobile Oct 15, 2020

We’ve reached the final episode of Re:Applied’s first season! To conclude, host Brian Langerman (CEO, Applied Client Network) is joined by Kerrie Koestner (Vice President of Employee Development, FBinsure) to discuss ways to maximize mobile technology from Applied Systems at your agency or brokerage.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Kerrie, visit AppliedClientNetwork.org today!

Start your free trial with this week’s partner by visiting formstack.com/Applied.

S01 EP09: Applied Epic for Salesforce Oct 01, 2020

The second to last episode of Re:Applied’s first season is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Applied Epic for Salesforce early adopter Mark Huff (Commercial Insurance Advisor and Risk Manager, Swingle Collins & Associates) and Bo Brown (VP of CRM – Solution Consulting, Applied Systems) to discuss how Mark’s agency is using the new solution and tips for others considering the integration.

For more insight from Applied Client Network (ACN), Applied Systems, or insurance professionals like Mark, visit AppliedClientNetwork.org and read the latest in Connections!

S01 EP08: Advocacy Sep 24, 2020

Re:Applied is back with a brand-new episode! Today, host Brian Langerman (CEO, Applied Client Network) sits down with Ed Higgins (retired, Thousand Islands Agency) to chat about his career, the ways he continues to advocate for both insurance consumers and the profession, and why it’s important for you to get involved, too.
For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Gillian, visit AppliedClientNetwork.org!
More from today’s guest

Article – Saving the Insurance Consumer (June 2019)

S01 EP07: Redefining Customer Experience in a Virtual World Sep 03, 2020

An all-new episode of Re:Applied is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Gillian Van Kempen (President and COO, Best Buy Insurance Brokers Inc.) and Steve Whitelaw (VP of Industry and Partner Relations, Applied Systems) for a chat about the ways in which agencies and brokerages have had to redefine customer experience amid the COVID-19 pandemic and how the Applied Systems software has aided that process.

For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Gillian, visit AppliedClientNetwork.org!

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