In this powerful episode of the Real English Conversations Podcast, host Curtis Davies sits down with Bob Phibbs — The Retail Doctor®, one of the world's most recognized retail strategists, communication experts, and global keynote speakers.
Bob has trained more than 250,000 sales professionals worldwide, helped global brands like LEGO, Brother, and Seiko, and is the creator of SalesRX, the leading online sales training platform. His work has been featured in The New York Times, Wall Street Journal, PBS, ABC, FOX, and he hosts Tell Me Something Good About Retail, the top podcast for retail and customer experience leaders.
But this conversation goes far beyond retail.
Bob and Curtis dive deep into human psychology, communication, confidence, influence, and the power of genuine connection—skills every international professional needs in 2025 and beyond.
From real stories with Tom Clancy to hard-hitting insights about AI, leadership, and emotional selling, Bob shares decades of wisdom that will transform the way you communicate at work, build trust, and create meaningful connections—no matter your English level.
✨ In this episode, you'll learn: 🧠 Why emotional impact—not information—creates influence 🤝 What world-class communicators do differently (and how you can model it) 🔊 The biggest mistakes people make with communication in English 🛠️ How AI is changing connection—and what humans still do better 🌍 How to build trust and confidence even if your English isn't perfect 🧭 The psychology behind great selling, leadership, and customer experience 🔥 The exact habits that help professionals stand out in any global workplace
This episode is packed with stories, insights, and practical tools for international professionals, salespeople, leaders, and anyone who wants to communicate with more confidence and impact.
📌 Connect with Bob Phibbs
🌐 Website: https://retaildoc.com
💼 LinkedIn: https://www.linkedin.com/in/bobphibbs/
🎙️ Podcast — Tell Me Something Good About Retail https://podcasts.apple.com/us/podcast/tell-me-something-good-about-retail/id1247137950
📺 YouTube — The Retail Doctor https://www.youtube.com/c/TheRetailDoctor
🛍️ Online Retail Sales Training — SalesRX https://salesrx.com
🎙️ Connect with Teacher Curtis & Real English Conversations
💬 Want to improve your English for business success? We currently have space for 5 professionals to join Teacher Curtis for 1-to-1 coaching. Book your trial session now and start speaking clearly, confidently, and effectively at work.
👉 Trial Session: https://realenglishconversations.com/memberships/member-plans/fluency-programs/trial-lesson/
🔥 Or join the 90-Day English Challenge — now with 15% OFF using coupon code 90DAY15
🔗 90-Day Challenge: https://realenglishconversations.com/memberships/our-courses/90-day-next-level-english/
🌐 Website — realenglishconversations.com 🎧 Podcast — Apple Podcasts | Spotify
Spotify: https://open.spotify.com/show/76ihNoEcjms6485Vt1ng5q?si=456b982c2dcd489a
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