Punk Rock HR

Betting on You: How to Put Yourself First and (Finally) Take Control of Your Career

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://laurieruettimann.com/podcast/ to download it.

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

140: Making Work Human with Derek Irvine Dec 21, 2020

Punk Rock HR Episode 140:

Punk Rock HR is underwritten by Headspace for Work.

My guest today is Derek Irvine. Derek has been in the human resources business for a long time, helping companies just be more human and more civil to one another. Today, he holds the position of Senior Vice President for the company Workhuman.

Derek is also the author of the new book, Making Work Human. Derek and his co-author believe that by building a sense of belonging, purpose, meaning, happiness, and energy for every employee, you’ll create a profound connection between your organization and its goals. They wrote Making Work Human to provide you with everything you need to get there.

I’ve known Derek for a long time. He was talking about making work human far before it was trendy. So if you’re interested in hearing from the pioneer of the work human movement, tune into my conversation with Derek.

In this episode you’ll hear:

All about Making Work Human and why Derek wrote it.
Why we should always be thanking and celebrating essential workers.
The role of technology in making work human.
Why storytelling is so important, especially right now.
What writing a book does for your business.
What human resources leaders will learn from his book.
What he learned about himself as he wrote this book and throughout COVID-19.
How the stress of this season is impacting his own organization.
All about resilience and how it appears in his book.

Resources from this episode:

Making Work Human: How Human-Centered Companies are Changing the Future of Work and the World

Workhuman

Derek on LinkedIn

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://laurieruettimann.com/podcast/ to download it.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

139: Build Inclusive Cultures with Madison Butler Dec 14, 2020

Punk Rock HR Episode 139:

Punk Rock HR is underwritten by Headspace for Work.

Today’s guest is Madison Butler. She is a human resources professional, a recruiter, a talent acquisition leader, and someone who is very passionate about startups. However, the reason that she’s on my podcast today is that no matter where she goes, Madison is unapologetically herself. Her self-confidence shines through no matter where she is, whether in real life or on social media.

Madison speaks her mind even in the face of death threats. That’s right--Madison gets death threats from people in HR on LinkedIn. But even in the face of all that relentless negativity, Madison still believes in people. She still believes that human resources has a role in making the world a better place.

All of that explains why I love Madison. I admire her so much and I know you will, too. So sit back and enjoy this conversation with my dear friend, Madison Butler.

In this episode you’ll hear:

Why we need to fix how corporations view people.
The work Madison is doing within startups to change the world.
How she defines the work that needs to be done in corporate America.
Her reaction to HR professionals taking charge of DNI initiatives.
What those of us who are disgusted by the performative behavior of corporate America can do.
What Madison is experiencing and feeling as she interacts online.
How to know what a company is really like when you apply to work there.
How the interviewing and hiring processes are broken.
Why metrics are a bad way to take the pulse of an employee’s job performance.
Why Madison is doing the work that she is doing.

Resources from this episode:

NY Times Article on Black LinkedIn

Madison on LinkedIn

If you enjoyed this episode, we’ve created a PDF that has all of the key information for you from the episode. Just go over to our podcast page at https://laurieruettimann.com/podcast/ to download it.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

138: Friday Forward with Robert Glazer Dec 07, 2020

Punk Rock HR Episode 138:

Punk Rock HR is underwritten by Headspace for Work.

My guest today is Robert Glazer. He’s the founder and CEO of a company called Acceleration Partners. But he’s also the author of one of my favorite newsletters, Friday Forward.

Robert has made the 52 most impactful stories from that weekly email into an incredible book. Friday Forward the book will give you the inspiration you need to reach your goals, lead others, and ultimately fix work.

Whenever somebody is struggling or down about their job, I like to give them books. They help them think through their experiences and get help from others. Friday Forward is one of those books that you could offer one of your friends in a similar situation.

If you’re looking for different ideas or a different playbook about your job, or if you have friends who need that, tune into this conversation with Robert.

In this episode you’ll hear:

How the transition to remote work has impacted women.
What Robert’s book is all about and where the inspiration for it came.
Some of the stories that stuck with him from the book.
Why he writes.
How the trend of open-sourcing the good stuff is growing.
What surprised him about writing this book.
Why the marketing side of writing a book is so difficult and what to do about it.
Important lessons from Friday Forward about the world of business

Resources from this episode:

Friday Forward: Inspiration & Motivation to End Your Week Stronger Than It Started

Robert's Friday Forward

Robert on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

137: Get nFormation with Deepa Purushothaman and Rha Goddess Nov 30, 2020

Punk Rock HR Episode 137:

My guests today are Deepa Purushothaman and Rha Goddess. They are the founders of nFormation, which is a first of its kind, app-based community created by women of color for women of color. The community provides a safe space for these women of color as well as career advancement opportunities.

Deepa and Rha are on the show today because they are really trying to reimagine traditional power structures. They not only want to help more women of color find their seat at the table in corporate America but also want to leverage their collective power to change the way the table is formed.

I like people with big ideas who do brave things and Deepa and Rha are doing just that. I am thrilled to introduce you to nFormation and these women who are shaking things up. If you’re like me and want to be a co-conspirator on this journey to revolutionize the workforce, tune into this conversation with Deepa and Rha.

In this episode you’ll hear:

Why they came together to create nFormation.
How nFormation works and why women of color should join.
Their vision for recreating the corporate structure.
Why community is so important, especially right now.
How to overcome the terrible biases in the world.
What listeners who are not women of color can do to help their efforts.

Resources from this episode:

"How Do Professional Women Of Color Rise To Meet This Moment" article

NFormation's website

Deepa on LinkedIn

Rha on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

136: Snake Dick with David Mahmoudieh Nov 23, 2020

Punk Rock HR Episode 136:

Every once in a while, I get to lean into my punk rock roots and do something a little different on this podcast. On today’s show, I’m introducing you to David Mahmoudieh and his new movie called Snake Dick.

David is the writer and director of this film and today we are talking about his creative journey. You don’t just wake up one morning and say, “I’m going to write and direct a film.” There’s actually a lot of heartache and a lot of lessons learned along the way. I think it’s interesting to talk to a creative professional about his journey and think about the parallels to your journey in marketing, sales, procurement, or even in human resources.

If you’ve ever dreamed about taking a risk and following your dreams, or even if you’re just a film of neo-noir short films, you’re going to love this conversation with David.

In this episode you’ll hear:

David’s origin story.
The part of the creative journey that he enjoys the most.
The recurring themes in each of our lives.
What Snake Dick is all about.
How he demonstrates humanity in a way that brings something different to it.
His experience writing a script in the midst of all the changes happening in the world.
Where you can find David’s film.

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

135: Mindful Money with Jonathan DeYoe Nov 16, 2020

Punk Rock HR Episode 135:

I’ve got a book coming out in January and there’s a chapter in there all about money. There are some key themes in it that I’ve learned from friends. These include tips like budget, pay yourself first, and, more importantly, that debt is the single biggest thing that can hold you back, both personally and professionally.

Obviously, money is messy. That’s why I have an expert on today’s show to help us sort through the basic things that we need to do to live simply and with a little bit of joy while managing our wealth. Jonathan DeYoe is a bestselling author, speaker, and the founder and CEO of Mindful Money. However, he’s really a financial literacy fanatic. Jonathan is both a money manager and Buddhist scholar and his book has really had an impact on me.

Maybe you have a great relationship with your cash. Or maybe you’re like me and spend more than you earn. Whatever the case, I know you’re going to enjoy this conversation. So, tune in to hear my discussion with Jonathan DeYoe.

In this episode you’ll hear:

Jonathan’s origin story.
The similarities and connections between money and religion.
Why so many of us have a weird relationship with money.
Who his book is for and some important lessons that are in it.
What to do if you’re struggling to do the best you can with whatever money you have.
How he educates people on ownership when it comes to finances.
The three main sections of his book, Mindful Money.

Resources from this episode:

Mindful Money: Simple Practices for Reaching Your Financial Goals and Increasing Your Happiness Dividend

Mindful Money

Jonathan on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

134: Learning and Leadership with Heidi Spirgi Nov 09, 2020

Punk Rock HR Episode 134:

Today’s guest is Heidi Spirgi. She is the Chief Strategy and Marketing Officer at Cornerstone On Demand, an HR technology company. Heidi has done a little bit of everything, but the common thread of her career has been helping organizations to unlock the best of their employees through emerging practices and programs, building cultures that ensure people can be the best version of themselves at work, and leveraging technology to do all of that.

Heidi is someone who I admire and look to in real life as well as on social media. Whenever there’s a new tool, trend, or something that’s gotten a lot of hype, I’ll know it’s real if Heidi buys into it.

Our conversation today touches on all the good stuff: leadership, growth, learning, development, and what it’s like to be human at a time where it’s crazy even to be alive. If you’re wondering how to be there for your workforce and, really, be there for yourself, sit back and enjoy this conversation with Heidi Spirgi.

In this episode you’ll hear:

What it’s like to be employed in 2020 for Heidi.
How organizations need to change in order to prevent employees from reaching a breaking point.
How she, as an executive and a leader, shows that she’s an employee, too.
Why self-leadership is such an important emerging skill.
How to manage zoom fatigue for our teams.
How Heidi has seen remote work change over the past 6 months.
How organizations can be a force for change and do some good in the world.

Resources from this episode:

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

133: The Underbelly of Book Publishing with Scott Stratten Nov 02, 2020

Punk Rock HR Episode 133:

In case you haven’t heard, I have a new book coming out called Betting On You: How to Put Yourself First and Finally Take Control of Your Career. The journey of writing a book has been both straightforward and surprising. Throughout each step of the process, something happened to my health or my family, making it a journey for sure.

The easiest part of it all is writing the book; the business of publishing, on the other hand, is extremely complex. Beyond the many surface-level considerations, there’s the whole secondary market of getting your books into the hands of people.

So that is what we’re talking about on the podcast today. I brought on my dear friend and Hall of Fame keynote speaker and author, Scott Stratten. Scott is the founder of The UnMarketing Movement and a true marketing genius. He has been where I am now, at the beginning of a book launch. So, this episode will be a good old-fashioned mentoring conversation. Tune in and I know you’ll learn something, too.

In this episode you’ll hear:

What the favor economy is and why it’s breaking my heart right now.
Some of the sketchy ways books are sold today.
What nominations really mean.
Why it’s so critical to figure out your end goal when writing a book.
All the work that actually goes into making a book.
One thing about the book publishing process that has surprised Scott.

Resources from this episode:

Drive: The Surprising Truth About What Motivates Us

UnMarketing

UnMarketing on LinkedIn

UnMarketing: Everything Has Changed and Nothing is Different

The Jackass Whisperer: How to deal with the worst people at work, at home and online―even when the Jackass is you

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

132: Food and Social Activism with Chef Pierre Thiam Oct 26, 2020

Punk Rock HR Episode 132:

My guest today is Pierre Thiam. He was raised in Senegal, but he is a New York-based chef, author, restauranteur, social entrepreneur, and culinary ambassador. Pierre is best known for bringing West African cuisine to the global fine-dining world. He is also the Executive Chef and co-owner of Teranga, a fast-casual food chain from New York City.

Pierre’s company, Yolele Foods, advocates for small farmers by opening up new markets for crops grown in Africa. Its signature product, fonio, is found at Whole Foods, Amazon, and other retailers across America.

Chef Pierre is on my show because I think he has an interesting perspective on COVID and what’s happening to small businesses, but also the climate crisis and, more importantly, leadership. We have an awesome conversation that highlights how an immigrant who got stuck in New York City can truly get things done. To learn more, sit back and enjoy this conversation with Pierre Thiam.

In this episode you’ll hear:

Pierre’s origin story.
The intense food culture in which he grew up.
How important his life in Senegal was for his career.
What West African flavors and fonio are.
The multifaceted work that he does.
The connection between politics and food in the US.
His message for those who are feeling lost or worried about the current state of the world.

Resources from this episode:

Yolele Foods on Instagram

Teranga's website

Learn more about Pierre

Yolele Food's website

Pierre on Instagram

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

131: Chronically Capable with Hannah Olson Oct 19, 2020

Punk Rock HR Episode 131:

My guest this week is Hannah Olson. She is the co-founder and CEO of an organization called Chronically Capable. Hannah had her dream job right out of college but later contracted Lyme Disease. Her treatments for her chronic illness got in the way of her job. Frustrated, she thought there had to be a better way.

So, she created that better way: Chronically Capable. It’s a technology platform, an ATS, and really a community that tries to match individuals with disabilities and chronic illnesses with employers who are thoughtful, progressive, and aim to support that community. It’s National Disability Employment Awareness month in America, a time when we recognize disabled and chronically ill workers and acknowledge their contributions to the economy. So, this is the perfect time to bring Hannah onto the show.

Today, Hannah and I talk about her journey, her chronic condition, and what she’s doing to solve a problem that affects millions of people around the world. If you’re interested in what a 24-year-old entrepreneur is doing to change the nature of global corporations, sit tight and enjoy this conversation with Hannah.

In this episode you’ll hear:

Some of the companies Hannah is working with.
Common language around the community she serves.
What employers have to say about hiring the disabled and chronically ill population.
Why hiring that population is good for businesses.
What companies can do to reach out to that population and let them know they’re hiring.
The origin story of Chronically Capable, what it does, and who it serves.
What her entrepreneurial community looks like.
How she makes sure someone’s condition and the job they’re placed in will be a good fit.
How to keep members of the disabled and chronically ill community once you’ve hired them.

Resources from this episode:

About Chronically Capable

Library of Congress article on Disability Employment Awareness Month

Hannah on LinkedIn

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

130: Compensation Truth & Lies with Laurie Ruettimann Oct 12, 2020

I recently gave a keynote to a company called Curo Comp. It was about truth versus reality when it comes to talking about money at work. I’m so jazzed about this topic that I wanted to tell you about it.

Years ago, I interviewed for a job and the VP of HR was full of himself. At the end of the interview, I asked him what differentiated their HR department from others. He gave a long answer full of buzzwords, but he didn’t believe in any of it. That was in 2004, but even now every trend I read about human resources and compensation uses those buzzwords. It makes them all feel like lies.

In my keynote, I had to tell the audience that those trends were lies. I had to tell them that everything they aspirationally believe in is a lie. It was difficult, but it’s true. It's important to disclose the lies and talk about where we stand and where we can go in the future. So, tune in and let's talk about it.

In this episode you’ll hear:

The lie that equal pay and transparency matter.
The two things we’re terrible at in the workforce: evaluating and recognizing performance.
Why technology really doesn’t do anything.
The realities of money at work.
What we can do as a result of those realities.

Resources from this episode:

Get my LI Learning courses for free for 30 days

Curo Comp

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

129: Unleash the Extraordinary with Brant Menswar Oct 05, 2020

Punk Rock HR Episode 129:

My guest this week is Brant Menswar. Brant is a top 10 motivational speaker, critically acclaimed author, award-winning musician, podcast host, and the CEO and founder of Rock Star Impact, a boutique agency that teaches people and organizations how to cultivate value-based leadership.

Brant is also the author of a new book called Black Sheep: Unleash the Extraordinary Awe-Inspiring, Undiscovered You. And I'm so excited that he came by to talk about self-leadership, individual accountability values, and really finding your core values and purpose in your life. So if you like your motivational speakers to be former rock stars, which I do, sit tight and enjoy this conversation with Brant Menswar.

In this episode you’ll hear:

How a sports injury led Brant to his career as a musician.
Why farmers don’t value black sheep as the rest of the flock.
How living through his son’s life-threatening cancer diagnosis helped him realize his own black sheep values.
How you know when you’ve made a good decision.
Why it’s vital we stop looking solely at results when it comes to promoting people in the workplace.
How to get in touch with your core values in the quiet moments before the storm.
What you should do to figure out what matters most to you so you can stop trying to be someone you're not.

Resources from this episode:

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

128: Headspace for Work and Mental Health with Lindsay Crittendon Sep 28, 2020

Punk Rock HR Episode 128:

Lindsay Crittendon is the head of Headspace for Work. If you thought that was a meditation app on your phone, so did I. However, it is actually so much more than that. They work with businesses across the spectrum to help them identify the best ways to improve the workplace.

Mental Health Awareness Day is coming up on October 5th. Honestly, it should be every day. We need to be having consistent conversations on this topic and on the effect work can have on our mental health. Today, Lindsay helps bring this to the forefront. She’s dedicated to making the world and the world of work a little bit better.

In this episode, we’re talking about the benefits of mindfulness and more thoughtful behavior on the work environment and on our individual lives when we’re not working. We also talk about COVID-19. We use this opportunity to talk about how to emerge from this pandemic in a healthier way. If you’re interested in a conversation about well-being at work and fixing work, sit back and enjoy this discussion with Lindsay from Headspace for Work.

In this episode you’ll hear:

Lindsay’s driving purpose behind what she does.
The vision of Headspace for Work and what they do to make it a reality.
How Headspace for Work defines mindfulness.
The challenges that are affecting workplace mental health and what to do with that information.
What a holistic mental health benefits program would look like in the workplace.
How mindfulness at work and Headspace for Work specifically can benefit people.
How to incorporate mindfulness into your workday, even if it’s not recognized as a priority by your employers.
How businesses and leaders can remove some of the barriers and lessen the stigma attached to mental health.

Resources from this episode:

Headspace for Work main page

Lindsay on LinkedIn

2020 Mental Health Trends Report

Headspace has special programming planned for World Mental Health Awareness Day and will launch an exciting new initiative around Employee Mental Health.

Follow them on LinkedIn and stay tuned to be the first to find out about upcoming announcements!

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

127: COVID-19 Testing and PPE Q&A with 4 Oaks Ventures Sep 21, 2020

Punk Rock HR Episode 127:

Today’s guests are Robert Williams and Brian Baucom. They are the co-founders of a company called 4 Oaks Ventures. The team at 4 Oaks provides quality PPE and COVID-19 testing to employees and industries all over America.

Robert and Brian are my neighbors in this community. They’re my friends. However, I also brought them onto the show to advise them on how to talk and work with HR departments to make clear the importance of quality PPE and COVID-19 testing and cut through the noise.

We’re talking about the real issues behind the challenges of finding a PPE that’s not counterfeit or just disgusting and finding COVID-19 testing and strategies that really work. If you work in human resources, logistics, or marketing and you need to go back to work in an office at some point, this episode will be very helpful for you. Tune in for an informative and incredible conversation with Robert and Brian.

In this episode you’ll hear:

The impetus behind Robert and Brian co-founding 4 Oaks.
Why they thought they could help when so many other organizations didn’t.
What the early days of the pandemic were like for them.
What Robert saw in the PPE testing market in April and where it is now.
Their particular area of response to COVID-19 and what they are providing.
COVID-19 testing and what it means for returning to work.
How their door to door service differentiates them in the marketplace.
What their interactions with multiple constituencies within organizations have been like.
What pool testing is.

Resources from this episode:

Brian on LinkedIn

Robert on LinkedIn

4 Oaks Ventures Website

The Memo Virtual Experience

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

126: Revolutionizing The Workplace For Women of Color with Minda Harts Sep 14, 2020

Punk Rock HR Episode 126:

Today’s guest is author and speaker Minda Harts. If you have ever wondered who’s fighting for women of color to get a seat at the table, it’s Minda. Her book, Memo, has opened the doors for women and other authors to talk about what’s really happening in the world of work.

On top of her nationally recognized book, Minda has a terrific LinkedIn account, a prolific blog, and great Instagram and Twitter accounts. Most importantly, she is an amazing podcaster and the host of the show, Secure the Seat. Minda is a self-proclaimed career revolutionary. Her goal is to leave the workplace better than she found it.

In this episode, Minda and I are talking about her work, including her new book. We discuss where she gets her inspiration and passion for the content she creates. I’m so excited to talk to someone who’s kicking butt and taking names. Tune in to be a part of the conversation.

In this episode you’ll hear:

The different mediums Minda uses to get her message out.
What her book, Memo, is all about and what lessons people can get out of it.
Where she learned the lessons she shares in Memo.
Her writing process for Memo and how she established her tone.
The origin story that made her who she is today.
How she knows she’s making a difference in her community.
How she responds to those who complain about what she says and does.
How to overcome imposter syndrome.
What success means to her.
Why she is excited about the future of work.

Resources from this episode:

Minda on Real Leader's 40 Top Women Keynote Speakers for 2020 List .

Washington Post article

Indy Week DSI Comedy Owner news article

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

125: The Lies that Canceled Zach Ward Sep 07, 2020

Punk Rock HR Episode 125:

Today’s guest is my friend Zach Ward. He is the former owner of a comedy theater whose career was ended in 2017. Zach was canceled before it was trendy.

Zach is someone who fulfilled a dream which many of us have. He came back home after college, created a community, and monetized his passion. But in creating that community, other things happened. Eventually, allegations were made against him and he was canceled.

I want Zach to not only survive this tidal wave but rebuild his life. That is why I brought him onto the show. In today’s episode, we are talking about serious issues like cancel culture and sexual assault allegations. Zach helps us understand where his career began and the lies that eventually made it come to an end. My hope is that, by hearing Zach’s story and his commitment to transparency, we can all begin to pause and ask our own questions when we hear accusations.

In this episode you’ll hear:

Zach’s college experience and how he came to open DSI Comedy Theater.
The smear campaign against DSI and Zach.
How he managed the rumors in the marketplace.
The Facebook thread in which he was accused of sexual assault and the details that made it untrue.
The collateral damage from those accusations.
How these lies followed him to his new job.
Social isolation and his perspective on it.
Takeaways for business leaders and professionals.

Resources from this episode:

The Story article

Zach on Twitter

Indy Week Misogny news article

News Observer DSI Comedy Owner Steps Down news article

DSI Comedy Insanity Reddit article

News Observer Indy Editor news article

NY Times Cancel Culture: Part 1 podcast

NY Times Cancel Culture: Part 2 podcast

Empathy for Breakfast Youtube Channel

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124: The Power of Empathy with Mimi Nicklin Aug 31, 2020

Punk Rock HR Episode 124:

Today’s guest is author and podcaster Mimi Nicklin. She is the author of Softening the Edge, a book all about empathy and how humanity’s oldest leadership trait is changing our world. Mimi believes that the ability to connect authentically with others has the power to shape not only our business environments but every part of our lives.

Michelle Obama recently gave a speech and said that there is an empathy deficit among many people in power in our country. I feel that truth in my bones. Empathy is something so primal, yet so hard to achieve. Mimi’s big ideas drive the conversation around empathy into the world, which is why I brought her onto the show today.

In this episode, Mimi and I talk about empathy. We discuss what it is, what it isn’t, and how you actually put empathy into practice at work. If you wonder how seeing someone’s perspective can help you be a better leader, listen in to this conversation with Mimi.

In this episode you’ll hear:

A simple definition of empathy.
How to overcome the empathy deficit in our world.
Where to go to add more empathy into the world.
What it would look like to implement empathy training in an organization.
Why listening is so important.
How to balance the need for speed with the need to be seen and heard.
How to control your microcosms to create a ripple effect in your company’s culture.
Why Mimi is passionate about empathy.

Resources from this episode:

Mimi’s website

Softening the Edge book

Mimi on Instagram

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

123: The Future of Independent Workers with Carl Camden Aug 24, 2020

Punk Rock HR Episode 123:

Carl Camden is the former CEO of Kelly Services and the current president of iPSE-U.S. He has dedicated more than 25 years of his life to advocating for the independent workforce. This has looked like creating career opportunities and seeking justice for independent workers by challenging leaders to adapt to the future of work.

In 2017 Carl assembled industry leaders, House members from both parties, and association leaders for an exclusive D.C. event. This eventually became the genesis for iPSE-U.S. Today, this organization partners with a variety of other companies to provide the protection that corporations offer to their employees for independent workers.

In this episode, we talk about the differentiation between full-time workers and the gig economy and how often that differentiation turns people into second-class citizens. We also talk about the third rail of work, health-insurance benefits, and how iPSE-U.S. helps make it accessible to contractors. The gig economy covers everybody from Ph.D. scientists to delivery drivers and it could include you. So, if you have any interest in the topic, listen to my conversation with Carl.

In this episode you’ll hear:

How Carl got to where he is today.
Where we are today in the world of work.
What Carl is doing to advocate for independent workers today.
How independent workers are treated differently in the workplace.
Independent work within marginalized communities.
Carl’s prediction regarding breakthroughs in this area in the next generation.

Resources from this episode:

iPSE-U.S.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

122: Culture First with Damon Klotz Aug 17, 2020

Punk Rock HR Episode 122:

Today's guest is Damon Klotz. Damon has spent his career working at the intersection of people & technology. He's held roles as an HR Consultant, Digital Strategist, and he’s the co-founder of a men’s mental health charity. He joined Culture Amp as an early employee where he grew their community to one of the largest in the world and scaled the company during a time where the employees and customer base grew by over 2500%. But what I want you to know about Damon more than anything is that he believes that businesses can be a force for good in this world.

I have known him for over 11 years, and a lot of people mistake optimism for naivete. But here's the deal about Damon, he is savvy, he understands how to build relationships, he understands the world of work. And yet, knowing how nefarious the startup scene can be, and knowing how crazy the world of work is, he still believes that people are good that human resources can make a difference. And then when it comes down to it, culture first really matters.

In this episode you'll hear:

The story of how Damon and I met.
What Damon sees when he looks out at America.
What Damon’s company, Culture Amp, is doing right now in the marketplace.
His beliefs about culture and what culture truly is.
Damon’s thoughts on the future of HR leaders.

Resources from this episode:

Damon on Twitter

Culture Amp

Culture First Podcast

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

121: Defund HR Aug 10, 2020

Punk Rock HR Episode 121:

Just like the conversation all over America, and really the world, about defunding police work, today I want to talk about defunding human resources, recruiting, and compensation. HR oversees a system with rules that they don’t control and might not even agree with but can’t change, and they rarely see people at their best. For the past 40 years, we’ve been pumping money into human resources and we are not getting the ROI we deserve.

In this episode you'll hear:

Management science is not with HR.
How compensation programs are still biased.
How to embrace the golden age of technology.
Why you need to quit a job that requires you to police people.
Have you thought about the legacy you’re leaving behind?

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

120: Improving The Employee Experience with Gary Beckstrand Aug 03, 2020

Punk Rock HR Episode 120:

Gary Beckstrand is the vice president of The OC Tanner Institute. OC Tanner is a recognition company that’s focused on aligning people with their passion and their purpose. They do a tremendous amount of research on the employee in order to accomplish that goal.

I have the amazing opportunity to partner with OC Tanner during the month of August on a webinar series called the Culture Trends Tour. This is a tour that brings together HR leaders, experts, and professionals to really connect and talk about the insights from OC Tanner’s 2020 Global Culture Report. I'm excited and honored to participate in it.

We talk a little bit about this partnership in today’s episode, but mostly Gary and I talk about terms like recognition and employee experience. We discuss what these things really mean for modern leaders and the people that they support. Listen in for a really great conversation about leadership and employee experience in 2020 and beyond.

In this episode you’ll hear:

What employee experience means to Gary.
The six aspects of employee experience that matter most when creating a satisfying work experience.
The 21st-century methodology of leadership.
The expectations of employees in 2020.
How to begin moving a company towards modern leadership.
The role of HR in the employee experience.

Resources from this episode:

Global Culture Report: Our latest organizational culture research looks at current culture trends, company culture statistics, and how employees feel about their workplaces. See how companies with strong cultures recruit and attract top talent, reduce employee turnover, and become places where employees thrive.

Culture Trends Tour: The Culture Trends Tour brings together HR leaders, experts, and professionals to connect and discover insights from the 2020 Global Culture Report—the largest annual study on workplace culture. Come to learn essential best-practices for shaping thriving workplace cultures that fuel organizational success.

Influence Greatness: The most insightful conference on workplace culture is going virtual and international. With world-class speakers, a first look at the 2021 Global Culture Report, a wealth of on-demand content, and no registration fee.

Talent Magnets: White Paper on the Six Essential Aspects of Workplace Culture

The Work Place Podcast: Conversations with leaders in culture and experience, featuring tangible takeaways in every episode.

Request a Product Demo: Culture Cloud Recognition: Welcome to the most complete collection of employee recognition tools for celebrating daily wins and team triumphs.

Gary on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday: Looking for Work in a Pandemic with Cameron Sackett Jul 31, 2020

Punk Rock HR Mentorship Friday:

Cameron Sackett is a recent graduate of the University of Michigan who is looking for his first full-time job right now in marketing or social media management. Cameron is not just a young adult entering the workforce but is facing searching for a job in the middle of a pandemic.

I first met Cameron when he was in middle school. Now, we have known each other for over 10 years. I wanted to bring him on to have a conversation on what he’s looking for in a job, how he’s doing it, and what it’s going to take to get him into the workforce.

This episode isn’t a workforce generational discussion. Instead, Cameron and I talk about life stages and what he is looking for at this period in his life. He has some keen insights and lessons for all of us. Whether you work as a leader or a human resources professional, you’ll want to listen in to this great conversation with Cameron.

In this episode you’ll hear:

Cameron’s unconventional college journey and how his worldview has changed during his time in college.
What it’s like looking for a job in the midst of a pandemic.
How his dad’s career in the human resources and recruiting industry has been a blessing and a curse.
His excitement and concerns about the future of work.
The line between politics and the workplace.
How to manage your social media profile while job hunting.
How to build connections on social media without revealing too much.

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

119: Amplifying Black and Brown Voices with Zach Nunn Jul 27, 2020

Punk Rock HR Episode 119:

Zach Nunn is a change management consultant and one of the co-founders of the podcast and movement Living Corporate. The goal of that platform is to tell black and brown stories related to the world of work. You think you’ve heard good conversations about diversity, inclusion, equity, and belonging, but you have not heard Living Corporate.

On the show, Zach and his team talk to all kinds of people and have real conversations. They talk about the types of things that aren’t normally talked about at work or even in diversity inclusion programs. It is a terrific podcast that everybody needs to download and listen to.

In the episode, Zach shares about the work he is doing. He explains why it has become his goal to create platforms in spaces that amplify and center black and brown voices at work. Zach has a perspective that causes him to speak with authority and provide answers to the questions many of us are asking, especially regarding what we can do to help right now. Listen in for another conversation on big ideas to do things differently.

In this episode you’ll hear:

Zach’s story and how Living Corporate came to be.
The team of people who helps make Living Corporate happen.
Why Zach confronted white DNI professionals on the podcast.
A healthy perspective on the need to defund HR.
How to keep this antiracism movement from becoming another cyclical thing and make it a true reconstructive moment.
Why it is crucial for white people to be giving our capital.

Resources from this episode:

Zach Nunn on LinkedIn

Living Corporate podcast

Living Corporate

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

118: The Future of Business Conferences with Lauren Davis Jul 20, 2020

Punk Rock HR Episode 118:

Lauren Davis was a marketer, community organizer, and record store owner. Her real claim to fame, though, is that she does social media for conferences speakers like me. She helps speakers really connect with their audiences in a different way.

Lauren has been named as one of the "20 People You Should Know" and a "Person to Watch." She has also received US Senate recognition for her passionate dedication to helping businesses succeed. Her expert social media advice has been featured in articles by Huffington Post and Readers Digest. She hosts her own podcast, The Business Event Playbook, that helps people grow their presence so they can focus on sales, exposure, leadership, and community impact.

Lauren is all about community in a virtual world. I needed to bring her on today to talk about what is going on in the world of conferences. Many of us have questions about how speakers are doing and what the future of networking and events looks like. Today we talk about this and what it means to have a conference in an age when you can’t stand within six feet of someone.

In this episode you’ll hear:

Why she loves conferences.
What the conference world looks like in the age of Coronavirus.
What the future state of conferences is.
The limitations of the push towards virtual.
How to have a successful virtual conference.
How to create good content in uncertain times.
The importance of empathy in this season.

Resources from this episode:

Napolean Hill's Think & Grow Rich

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

117: Creating a Culture of Trust with JeVon “JT” McCormick Jul 13, 2020

Punk Rock HR Episode 117:

JeVon “JT” McCormick is the CEO of Scribe Media, a publishing company that helps authors write, publish, and market their books. More importantly, he is someone with an incredibly interesting backstory.

JT grew up amidst chaos, never went to college, and started his career in labor-intensive jobs. Yet, through these experiences, he managed to understand society better. That eventually became his avenue to success.

Now, he runs a company that published the most sought after book in America last year: Can’t Hurt Me by David Goggins. He also recently wrote a piece that appeared on CNN.com and went viral. In today’s episode, we talk about work, power, politics, money, the Coronavirus, Black Lives Matter, and what it means to be a leader in uncertain times.

In this episode you’ll hear:

What got JT to where he is today.
His chaotic origin story that helped contribute to his business success.
The 3 rules of leadership he lives by.
Why the future of work should be a combination of remote and office space.
The toxicity of binary thinking.
How to create a culture of trust.
How to measure success in a way that honors employees.
The changes and conversations that have occurred in Scribe Media amidst COVID-19 and the Black Lives Matter movement.
The role of corporations in addressing the systemic problems in our country.

Resources from this episode:

Scribe Writing

JT's Website

JT on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

116: BFF Chat with Jennifer McClure Jul 06, 2020

Punk Rock HR Episode 116:

Today on the podcast, I’m talking to my best friend, Jennifer McClure. We have one of our BFF chats, Jennifer’s first on this iteration of the podcast.

During COVID-19, a lot has changed in Jennifer’s life. She has moved into her new house, navigated through the sickness of a family member, and rebooted her business. Like many of us, these life changes brought on by the pandemic have taught her many life lessons. Jennifer shares those with us today.

Jennifer is a full-time professional speaker, business advisor, and host of the podcast Impact Makers. She has spoken at over 350 industry-related conferences, helping international leaders embrace the future of work and leverage their influence. In this episode, she updates us on her life and provides valuable wisdom on all different areas of work.

In this episode you’ll hear:

Jennifer’s experience selling her house in a pandemic.
The story of how her mom became sick in March and what that taught her about herself.
The capacity of humans to step up and care for other humans.
How she is now rebooting her business.
How hiring a coach at the beginning of her transition from the corporate world changed the trajectory of her career.
The way to know if your content is providing value to your email community.
How COVID-19 has impacted Laurie’s business.
Why any step forward is a good step.
The real truth about what it’s like to write a book.
Jennifer’s wisdom around getting fired.

Resources from this episode:

Ultimate Software On Twitter

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

115: The Future of Work after COVID-19 with Karina Schultheis Jun 29, 2020

Punk Rock HR Episode 115:

This week, I’m joined by Karina Schultheis. She is a manager of human insights and HCM evangelism at Ultimate Software. However, even though Karina has an amazing job now, it hasn’t always been that way. She has worked in other jobs with other bosses and therefore brings a unique perspective to the table.

Currently, Karina is a newly promoted employee at an amazing company. Ultimate Software really gets it right on so many levels and they have been recognized for it. It is one of the best companies to work for, not just in America, but the world. Karina is also a working mother who is about to give birth to her second child.

In this episode, Karina and I talk about the future of work post-COVID. If you like insights on human behavior and what it’s going to take for companies to turn it around, listen in to this conversation with Karina Schultheis.

In this episode you’ll hear:

How integral the human element is to a company’s culture.
Why personalization is going to become crucial for organizations.
What it takes to build a culture of trust in a company.
The importance of well-being for the employees and leaders of an organization and how it leads to better retention rates.
The role of authenticity and flexibility in leadership teams.
What substance abuse is doing to our workforce right now as influenced by COVID-19.
The role of HR in driving productivity and maintaining healthy boundaries.
How we can move forward post-COVID and amidst all the social justice reforms happening in our country.
Karina’s hopes for HR and for the workforce going forward.

Resources from this episode:

Karina's Twitter

Karina's Instagram

Ultimate Software On Instagram

Ultimate Software Facebook Page

Equity at Work Council

Equity at Work Social Room

Reverend Wendy on Twitter

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

114: Grief, God and George Floyd with Reverend Wendy Hamilton Jun 22, 2020

Punk Rock HR Episode 114:

Reverend Wendy Hamilton joins me to talk about the storm before the calm. In other words, the process of dealing with recurring problems and tackling the root cause of what's happening in our society, to get to a place of social justice. Reverend Wendy is a D.C. area activist, minister, and mother who's holding workshops on grief and trauma in the age of civil unrest. Wendy helps us work through grief, addresses faith, and the intersection of the two. This episode covers power, politics, money, race, and God. Yes, we cover a lot. I hope you enjoy our conversation.

In this episode you'll hear:

Universal basic income and why everyone deserves to have their basic needs met.
The intersection of social justice and faith.
Reverend Wendy's perspective around grief and trauma and what she's doing to address it.
We discuss the various PR statements distributed by businesses around racism and equality.
The many opportunities available to leaders in this moment of societal and civil change.
The problem with our identity being so tied to our work.

Resources from this episode:

Reverend Wendy on YouTube

A Conversation With Presidential Candidate Andrew Yang

National Restaurant Association

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

113: Resilience in The Hospitality World with Jim Knight Jun 15, 2020

Punk Rock HR Episode 113:

The hospitality industry has suffered tremendously because of COVID. The jobs the industry provides, well, they're the backbone of American families. This week, Jim Knight joins me to talk about the recession, staying motivated, and being resilient in hard times. We go deep into the retail, hospitality, and foodservice industries because that's the area of the economy that Jim knows best.

Jim Knight is a training and development veteran with over 30 years of experience. He trains people to be their best. While I find the term 'rockstar' often overused, Jim Knight is a rockstar in every sense. I hope you enjoy my conversation with him.

In this episode you'll hear:

Jim breaks down what is going on in the hospitality and foodservice industry today, how many within the industry are discovering what it means to be resilient.
Tension around wages, earnings, and unionization; Jim shares his take.
How safety and engagement are related.
With more and more foodservice workers going on unemployment, what are incentives to go back to work, especially if an organization doesn't have a plan to handle guidelines or a policy in place for COVID-19?
Jim shares some of the organizations he believes are doing right by their employees during COVID-19 times - those who are communicating who they are and how they're keeping not only their customers safe but their employees safe as well.
Some ways in which we can help the food and hospitality industries and its workers.
We discuss essential workers and what the future holds for them.

Resources from this episode:

Jim's website

Jim on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

112: The Comeback from a Setback with Emily O'Brien Jun 08, 2020

Punk Rock HR Episode 112:

So, what does a Canadian millennial entrepreneur know about making a comeback? This week's guest, Emily O'Brien, founder of Comeback Snacks, is going to tell us. In today's episode, Emily opens up about her journey from a sales professional at a global corporation to an entrepreneur, to a convicted felon, and then back again to an entrepreneur. She is someone who is trying to give back, make amends, and help her community.

Many motivational professionals like to say the setback is a setup for the comeback. And often, it sounds over-sensationalized. But in the case of Emily's story, I think that's true. If you'd like to hear about a person who overcame their worst instincts and how they turned it around, I think you're going to love this conversation with Emily O'Brien.

In this episode you'll hear:

Emily's story of graduating college with honors, starting her own business, and how things took a left turn when she got arrested.
She shares openly about life after her arrest, being sentenced, and going to jail.
How prison forces you to be mindful in a weird, unfortunate way.
She started her popcorn business, Comeback Snacks, in prison.
How Emily deals with the pressures of entrepreneurship.
Emily's perspective on how to grow as a leader and challenge yourself to do better.
What Emily would like Executives and HR professionals to learn from her story.

Resources from this episode:

Score.org Business Plan Template

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

111: So You Want To Be a Coach? Jun 01, 2020

Punk Rock HR Episode 111:

If you want to be an executive or career coach, you have to approach doing so like a business, not a side hustle. You need a business plan, you need to know how to run a business, and you need to determine who you can help and who you cannot help. In this episode, I am sharing four pieces of advice for those interested in starting a coaching business of any kind.

In this episode you'll hear:

Why creating a business plan is a necessity, plus some resources to help you write one.
The importance of knowing your "Why?"
Understanding and acknowledging your skills and why you need to be ready to turn down clients you know you cannot help.
Why executive coaching is not a side hustle.

Resources from this episode:

Small Business Administration

The HR Social Half Hour Podcast on the Web

W ork with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

110: Behind the Scenes of HR Podcasting with Wendy Dailey & Jon Thurmond May 25, 2020

Punk Rock HR Episode 110:

Podcasting is a little bit of art, a little bit of science, and a lot of hard work. Today, HR podcasters, Wendy Dailey and Jon Thurmond, hosts of the HR Social Half Hour Podcast, join me on the show. If you've ever wanted to know what it takes to host a podcast about Human Resources, buckle up because this episode is for you.

In their podcast, Wendy and Jon talk to ordinary individuals working in the trenches of Human Resources, who are doing extraordinary things. Wendy and Jon are two examples of humans doing it right, so I invited them to come on to Punk Rock HR. They give us a behind the scenes look into their podcast, which inspires them to keep going, and how community is the driving force in everything they do. I respect what Wendy and Jon are doing. I think at the end of this conversation, you may admire them too.

In this episode you'll hear:

How the name HR Social Half Hour Podcast was born out of a Twitter Chat, and why the word social is so important to show's online culture.
"What's in your glass?", why Wendy and Jon begin their podcast episodes with this simple question, every single time.
Podcasting as a gateway to networking, connecting with others, being intentional, and sharing ideas.
Jon and Wendy share some of their favorite guests and episodes, including an interview with Melanie Peacock and Minda Harts.
HR Social Half Hour focuses on community and community activities; Jon and Wendy share what they are doing to knit the HR community together using the podcast.
What community has meant to each of them, how it sustains them, especially now during the COVID-19 pandemic.
Some lessons about podcasting for anybody who is dreaming about starting a podcast.

Resources from this episode:

The HR Social Half Hour Podcast on Apple Podcasts

Jon and Wendy talk to Valorie Kondos Field

HR Social Half Hour Wonder Women Episode

HR Social Half Hour on Twitter - #HRSocialHour chat on Twitter

Amanda Nachman on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

109: You are #Qualified with Amanda Nachman May 18, 2020

Punk Rock HR Episode 109:

If you've ever wondered, am I qualified? Or am I the right person for this role? You are going to enjoy this week's conversation with Amanda Nachman. With graduation season upon us, Amanda is perfectly positioned to talk about looking for a job in a pandemic. She is an author and professional speaker who is passionate about helping emerging professionals become career strategists and achieve their dream careers. She's also a motivational speaker at Find Your Passion Career and the CEO of the College Magazine.

In this conversation, Amanda and I talk about her new book #Qualified: You Are More Impressive Than You Realize, her journey developing College Magazine, and the growth of her career. Amanda has lessons for you, whether you're a new grad or someone who has been doing your job for twenty years. You don't need to wait around for someone to tell you that you're qualified. You can build this experience on your own.

In this episode you'll hear:

How Amanda turned her idea to create a guide that would help students be successful in what is known today as College Magazine.
About Amanda's new book #QUALIFIED and how you don't need to wait around for someone to tell you that you're qualified. You can build this experience on your own.
What's going to have the path of least resistance isn't always what's most exciting or what's most fulfilling for us. And I think we lose sight of that.
Amanda's message for somebody who feels average and unqualified.
Some of the bumps Amanda has had on the road to her success.
The importance of making courageous connections.
How to level up your story first, so you're ready for moments of rejection.

Resources from this episode:

Amanda’s website

#QUALIFIED: You Are More Impressive Than You Realize

College Magazine

Pick a Fight: How Great Teams Find a Purpose Worth Rallying Around

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

108: Pick a Fight with David Burkus May 11, 2020

Punk Rock HR Episode 108:

David Burkus is one of the world's leading business thinkers and speakers, focusing on topics such as leadership and innovation. He's also the best-selling author of an audiobook called Pick a Fight: How Great Teams Find a Purpose Worth Rallying Around. I like a good battle. I love a good cause too. So David is on the podcast this week because I am someone who is motivated by a fight.

In his book, David asks great questions like, "As an organization, what are we fighting for?" Or "What are you doing to change the world? And why are you doing it?" It's such a great perspective to have, especially in the age of a pandemic. If you're not fighting for something, if you don't know your purpose or your mission, what are you doing? So if you are looking for some motivation, want to think about your job in a more significant way or find your purpose, I think you're going to enjoy this conversation with my friend David Burkus.

In this episode you'll hear:

Why David decided to release his book, Pick a Fight, as an audiobook only and some of the challenges he's hit up against in doing so.
The difference between having a purpose and having a mission statement.
How to creatively think about what the big battle is and break people from complacency, getting them excited to fight.
David's TEDx Talk: Why you should know how much your coworkers get paid was genius. He shares what it was about and how it was received.
How to have mature conversations about mission or purpose.
How artifacts symbolize or reinforce an organization's story, Savannah Bananas, is a perfect example of this.
Why picking a fight and having a purpose will allow you to return home a more energized person than you were when you left.

Resources from this episode:

David on LinkedIn

David’s website

Pela Case

David’s TEDx Talk: Why you should know how much your coworkers get paid

The Savannah Bananas

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

107: Bacon Shortages and COVID-19 with Jesse McCoy May 06, 2020

Punk Rock HR Episode 107:

One of the weirder stories to emerge from the COVID-19 crisis is that we might have a bacon shortage. Yeah, seriously. Now, I'm a vegetarian, and I have a lot of assumptions about how meat is made. But, a lack of bacon? That didn't sound right to me.

So I reached out to my friend Jesse McCoy, who is an expert in biosecurity, specifically food and animal health. He keeps animals from getting sick, so we don't get sick. And when it comes to bacon shortages, it turns out that animals aren't the problem, it's humans. We're not washing our hands. We're not wearing masks. We're spreading COVID-19 to individuals who work in the meat industry. And then when they go to work, they're getting their colleagues sick. And that's having an effect at many different production facilities, which has a downstream impact on the supply chain.

Jesse joined me to discuss whether or not the individuals who work on the line are indeed victims. Are they low paid? Are they working in terrible environments? Moreover, I had questions about how meat is made. What's the myth? What's the reality? Jesse helps answer those questions and sheds light on what conditions are currently like in the food processing industry. You're going to hear how our decisions in the grocery store affect a global enterprise. I think you're going to love this conversation.

In this episode you'll hear:

Biosecurity: what it is and what Jesse does as part of his work.
The intersection of labor and food production, including what we should and how it affects what is happening in the world.
The working conditions, today, within the confines of food production facilities.
Some myths about animal genetics and food production.
When people get involved, that is when we increase the likelihood of having a foodborne pathogen.
The concept that animals are being depopulated. What does that mean?
Jesse leaves us with some things he would like listeners to know about food and what we can do right now to be good citizens, ethical consumers, and good advocates for farms.

"The food system is a chain, and if one of those links gets weak, everything changes." Jesse McCoy

Resources from this episode:

Jesse on LinkedIn

Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

106: Billion Dollar Brand Club with Larry Ingrassia May 04, 2020

Punk Rock HR Episode 106:

How are brands like Warby Parker or Casper Mattress re-shaping the way we make purchases in the 21st century? Well, Larry Ingrassia, my guest this week, is going to tell us. Larry is a former journalist, and editor turned author of the book, Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy. Together we discuss the online brands you know, with billion-dollar valuations. We also talk about customer experience as a critical differentiator for many of these brands. And finally, we talk about COVID-19 and how it may or may not change our shopping habits.

In this episode you'll hear:

How the questions, "How did this happen?" And "How did what I thought was impossible become possible?" were the inspiration for writing the book, Billion Dollar Brand Club.
Consumers shop differently today than they were even a decade ago. Larry shares some of the changes that have taken place in our shopping habits, even before COVID-19.
What it takes to create a product and a brand that will be around for the long term and have value.
What makes a billion-dollar brand, a billion-dollar company.
Today's economy and what the fallout will be due to COVID-19.
We discuss brands as disruptors and how they affect the marketplace.
A reminder for entrepreneurs: what might seem impossible to a lot of people, you have to say, I'm going to make possible.

Resources from this episode:

Larry’s Website

Larry on LinkedIn

Buying a Mattress in an Actual Store? That’s So 2010.

Store Traffic Limits At Walmart And Target Are Good, But Kroger’s Pick-Up Only Idea Is Even Better

Inside the Success of Dollar Shave Club and Why DTC Changed the Retail Landscape

Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

105: My Best Friend Had COVID-19, This is Her Story Apr 27, 2020

Punk Rock HR Episode 105:

If you are like many, you may be wondering what you would do if you came down with COVID-19 and how you would maneuver the testing process, treatment, and recovery. Well, April Matan, my childhood bestie, is on the podcast today to share her experience. April is an HR-professional turned dental hygienist. She caught the novel coronavirus from her husband, who got it at work. She has since recovered, and of course, I am very relieved.

In today's episode, April talks about navigating her COVID-19 diagnosis, her testing experience, her recovery, and shares her thoughts on returning to work. We also talk about what an absolute mess the COVID-19 response has been. My challenge for you today is to learn from April's experiences.

In this episode you'll hear:

April shares how and when she began to feel sick, as well as some of her symptoms.
She wants everyone listening to know the most important thing to understand is that you might not get the classic symptoms. You might be sick and not know you have COVID-19.
How April went about getting medical help via a telemedicine appointment and what the doctor advised.
She shares her entire testing experience, from how a website helped her determine if she was eligible for COVID-19 testing (she was) and what the testing experience was like.
Find out how April got her test results and what happened when the CDC contacted her.
Is this just like the flu? Hear April’s response.
We discuss the notion of people rushing back to work. Is it a good idea?
Many leaders are asking, “How do I know if my employees are working when they are working from home?” And, “If we let them work from home, how do we get them back to the office?” April shares her thoughts.

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

104: Betting on You! Apr 20, 2020

Punk Rock HR Episode 104:

Have you ever wanted to do something, but just kept getting in your way over and over again? Yeah, me too. This week, I share my experience with writing my upcoming book, "Betting on You: How to Put Yourself First (Finally) And Take Control of Your Career," and how one simple statement by a colleague changed my outlook on writing, completely. Tune into to get a brief glimpse into what my book is about. In this episode you'll hear:

My early ambitions of being a writer and some of my writing failures
The one thing a colleague said to me that changed the trajectory of my writing, completely
What you can expect from my book, including who it is for and how it can help

Resources from this episode: Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

103: A Conversation About Leadership, Humanness, and Healing with Joey Price Apr 13, 2020

Punk Rock HR Episode 103:

I'd like you to meet Joey Price. Joey is the founder of Jumpstart: HR, LLC, and host of Business, Life, and Coffee, a weekly entrepreneur mentorship podcast. He focuses on creating effective HR systems for small businesses and startups across the country and serves on the Advisory Committee of the Forbes School of Business and Technology's Human Resources Degree Program. Joey Price is a thought leader in the very best sense of the word.

We are all feeling a sense of anxiety in the face of the unknown. In today's conversation, Joey joins me to offer his perspective on what it's like to be a leader and to be human during this crazy time. We also discuss the effects on work, life, and business on the COVID-19 generation. As you listen, I hope this episode offers a healing conversation to you. So sit back, relax, and enjoy this episode of Punk Rock HR.

In this episode you'll hear:

Joey shares his thoughts on how people are reacting or coping with life and work during the COVID-19 pandemic.
We have an open and honest conversation about how humaneness in our workforce and our leaders is going unrecognized.
What Joey believes the future may hold for medium to small-sized businesses.
Some thoughts about CEO's who haven't been walking their talk about the importance of the employee experience pre-pandemic and now not thinking about their employees during the pandemic - what gives?
Digital transformation and working from home - are they right for business?
The effects on work, life, and business on the COVID-19 generation.

Resources from this episode:

Jumpstart: HR

Small Business HR Courses (Coronavirus, CA Sexual Harassment, etc)

Business, Life, and Coffee Podcast: Apple Podcasts | Podbean | Spotify

Did Dolphins and Swans ‘Return’ to Italian Waterways Amid COVID-19 Lockdown?, Snopes

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

102: A Perspective on Giving and Receiving Advice with Michael Bungay Stanier Apr 06, 2020

Punk Rock HR Episode 102:

My guest today is Michael Bungay Stanier, author of The Advice Trap. Today, he helps us think differently about advice, giving advice, and receiving advice. He also talks about some ways to avoid those pesky advice traps. Michael is also the author of The Coaching Habit, and his recent TEDx on how to take your advice monster is a must-watch. He's got a ton of tips and resources, so be sure to check out the show notes for links to many of them. I have been following Michael for many years and was thrilled to have him as my guest. I hope you enjoy our conversation.

In this episode you’ll hear:

Michael's attempt at creating a coaching practice and his discovery that he didn't enjoy coaching people all that much.
How Michael helps people stay curious a little bit longer.
Coaching is not an occasional formal intervention.
Helping you reframe your default response to advice-giving.
We discuss the magic of social contracting.
And, how to tame your advice monster.

Resources from this episode:

Thrive Law and Consulting Kate on LinkedIn Families First Coronavirus Response Act Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday: COVID-19 and Your Content Apr 03, 2020

Laurie Ruettimann is a mentor to dozens of emerging and seasoned leaders. All of her mentees are just like her—spinning their wheels and working from home. How do you your best work in an environment that has you hyperfocused on COVID-19 and worrying about your finances? The answer lies in staying true to yourself and creating products, services, and content that is consistent with your values. This episode shares Laurie's insights on what it means to be productive and helpful when the world is freaking out.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

101: The World of Work In the Face of a Global Pandemic with Kate Bischoff Mar 30, 2020

Punk Rock HR Episode 101:

This episode covers some of your questions about Coronavirus and how your employer should and shouldn't behave. To help me explore this topic, Minneapolis-based employment attorney, Kate Bischoff joins me. She's an expert on work and in the world of politics. She understands how power works at an organization, and she definitely knows a thing or two about sticking up for the underdog. We also talk about unemployment, COBRA Health Insurance and some considerations employers should think about when laying off their workforce. If you want to hear two-midwestern women talk about what is going on in the world of work right now, you won't want to miss this episode.

In this episode you’ll hear:

COVID-19 and work: the questions on the minds of today's leaders, employees, and organizations
Healthcare coverage concerns in the face of a global pandemic
We discussed the incompetence by the federal government when they had months of forewarning
Kate explains unemployment and addresses the notion that some people may be fearful of applying for benefits
Some relief benefits or resources for self-employed
Unconventional tips for leaders, managers, and owners who have to lay-off their workforce
COVID-19 is going to prove whether or not we were committed to those issues in the first place

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

100: COVID-19 Preparedness with Lorna Borenstein Mar 25, 2020

Punk Rock HR Episode 100:

People keep saying that we're living in an unprecedented era of disruption. While this is new for us, humankind has lived through war, pestilence, plagues, and we have persevered. We persevere because we hustle, and we move quickly. We think about innovative solutions, but we also rely on our community. So when a member of my community told me about Lorna Borenstein and the work she is doing to help in this time of crisis, I knew I needed to have her on the podcast. She is a business owner, an entrepreneur, and is at the epicenter of helping people do their best work and feel great at a time when that's under assault.

Lorna Borenstein is the founder and CEO of a well-being company called Grokker. Her company has created a platform where credentialed experts can offer videos and teach people how to live better. They focus on five aspects of well-being; fitness, mental health, sleep, nutrition, and financial wellness. Up until last week, Grokker was not available to everyone; it was only open to organizations and companies looking to promote wellness to their workforce. But Lorna and her colleagues are now offering all videos free to consumers and businesses during the COVID-19 outbreak. It's a pretty special thing when someone can jump in and ask, "What can I do in this moment of crisis?" Lorna is someone doing just that.

In this episode you’ll hear:

Why Lorna created Grokker and why she decided to make the platform free to businesses and individuals during the COVID-19 outbreak.
We discuss the type of content and videos you can find on the platform.
Lorna shares why she believes older generations are becoming more comfortable using technology and therefore, will have easy entry into utilizing videos found on Grokker.
Some thoughts around poverty and accessibility in isolation.
We answer the question, "How can working parents chill out right now?"
Lorna describes the COVID-19 Preparedness Program, which is now available for access.

Resources from this episode:

Grokker - Free for Business Grokker - Free for Individuals New COVID-19 Preparedness Program Lorna on LinkedIn

Lorna on Twitter Grokker on Twitter Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

099: A Realistic View of Life and HR with Frank Roche Mar 23, 2020

Punk Rock HR Episode 99:

This week’s guest has always inspired me not to be a sucker. Frank Roche is one of America's leading experts on executive compensation and benefits. He is a baby boomer who had a portfolio career before it was cool. He's been a writer and a journalist, a technologist, and a corporate advisor at very Senior levels. He's also a podcaster with two podcasts, one about postcards, and another about his journey with pancreatic cancer.

In this episode, we talked about the early days of the social web, what it was like to put yourself out there, and have significant and controversial ideas. Frank was there with me in the early days of Punk Rock HR. He's always in my head when I get a little too big for my britches. He is also one of my biggest champions. I just love this conversation with Frank Roche, and I hope you do too.

In this episode you’ll hear:

The Wild West of conferences and blogging, circa 2009 and 2010
Frank shares a little bit about his entrepreneurial journey and how he worked to keep people in work during the recession
Why he left the world of consulting and went back to his roots as a writer and journalist
The launch of his podcasts Postcardist and The Adventures of PanCan Man
Frank opens up about his diagnosis and battle with pancreatic cancer
We discuss Frank’s belief that science is the answer and why cancer rubbernecking sucks

Resources from this episode:

The Postcardist The Adventures of PanCan Man Frank Roche on LinkedIn

Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

098: 21st Century HR with Lars Schmidt Mar 16, 2020

Punk Rock HR Episode 98: 21st Century HR with Lars Schmidt

Meet former HR leader turned writer, speaker, and entrepreneur, Lars Schmidt. Lars is a columnist for Fast Company, and the owner of an executive search firm called Amplify Talent. He is also the founder of a podcast that is kicking butt and taking names. The 21st Century HR podcast explores how to build better businesses through modern practices and approaches.

There's nothing Lars hasn't done in the world of HR and recruiting. But, above all else, Lars is a community builder. He is an honest, earnest, and progressive guy with good ideas. Tune in to hear us discuss 21st Century HR practices and what he is doing to change the narrative. I hope you enjoy our conversation in this very first episode of Punk Rock HR.

In this episode you’ll hear:

Why Lars decided to create the 21st Century HR podcast
How new-school HR is addressing unrealistic expectations in the workplace
Lars shares stories and examples of what good leadership looks like
Many HR departments don't want to touch politics or the third rails; Lars offers his reflections on this topic
Why a willingness by HR professionals to be real, vulnerable, and relatable is a game-changer

Resources from this episode:

Lars Schmidt on LinkedIn Amplify Talent HR Open Source 21st Century HR Employer Branding for Dummies

Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

Plus, check out these 21st Century HR Podcast Episodes:

Credit Karma Chief People Officer, Colleen McCreary

Eventbrite CHRO David Hanrahan, Vulnerability In HR

Spotify CHRO Katarina Berg, Modern HR Playlist

Reddit VP People & Culture Katelin Holloway, The Power Of Story

Asana Head Of People Operations Anna Binder, Business Acumen In HR

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

097: Welcome to Punk Rock HR: The Podcast with Attitude Mar 09, 2020

Punk Rock HR Episode 97:

Spoiler alert! Nobody's fixing work, not even me. I'm not living up to the Let's Fix Work brand promise, and there's nothing worse than a brand that doesn't deliver. So, it's time to flip the script. It's time to say good-bye to Let's Fix Work and hello to a podcast with a little bit more of an attitude. Perhaps a little bit more punk rock?

Let's Fix Work is a thing of the past. It's time to welcome in a new iteration of the show - Punk Rock HR. In this episode, I share the story behind the new name, my goals moving forward, and what you can expect to hear. Punk Rock HR is here, and it's an edgier and entertaining look at how people think they are fixing the world of work.

In this episode you’ll hear:

What a blog and a shaved head have to do with the name Punk Rock HR
Some of my goals for the next iteration of the podcast
Why I plan to only interview guests who have a freaking podcast microphone!

Resources from this episode:

Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday 4: How to Be a Top Employer Feb 28, 2020

Laurie Ruettimann is a mentor to dozens of emerging and seasoned leaders. One of her mentees asked for advice on growing the business and being a top employer at the same time. In an era where the employee experience makes all the difference, executives and founders must differentiate their companies and focus on the quality of work, the relationships people have in the office, and the way in which they give back to local communities. If you want to run your company like a 21st-century enterprise and evolve beyond the tired benchmark of shareholder value, this episode is for you.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

096: Igniting Change in Life, Work, & Customer Service with Simon T. Bailey Feb 24, 2020

Let’s Fix Work Episode 96:

If you've been to a conference over the past decade, you've seen Simon T. Bailey up on stage motivating you to be brilliant and be your best. He is a Breakthrough Strategist whose life's purpose is to teach 1 billion+ people how to be fearless and create their future.

By nature, I am a cynical woman. I’ve seen Simon speak and have listened to his message. When I do, I get a little bit more optimistic. He is truly one of the most inspirational speakers of our time. I am excited and honored to have him as my guest this week on the show.

In addition to presenting inspiring and powerful keynotes, Simon is the author of several books that encourage readers to live a brilliant life. His latest book, Be the Spark: Five Platinum Service Principles for Creating Customers for Life, walks readers through how to attract and retain customers in a growing global market as well as become the spark that creates change.

Today we talk about customer service, how to enjoy work, and how to love your life.

In this episode you’ll hear:

Simon shares what it is like to be an inspirational speaker and how he finds inspiration when he is feeling uninspired.
How to ensure we have a culture where men and women can be their best version of themselves.
Why Spark is the new engagement.
It shifts the way we view and achieve leadership.
Not getting what you need from that socially inept leader? Simon shares some advice on how you can become the spark you need.
Moving past the pervasiveness to get things out to the market right away and how to find passion, again.
The power in rehearsing the future in the present.
How to fall back in love with work, short of quitting.

Resources from this episode:

Be the Spark

Release Your Brilliance

Shift Your Brilliance

Simon’s website

070: Taking Risks and Saying Yes with Jeff Gordinier

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday 3: Managing a Jerk at Work Feb 21, 2020

Laurie Ruettimann is a mentor to dozens of emerging and seasoned leaders. One of her mentees asked for advice on handling a jerk at work—especially when you thought that jerk was a friend. What do you do when someone is unkind to you? What’s the appropriate response? Why does work feel so lonely? In this short episode, Laurie shares her direct and candid advice about managing “friendships” at work that have gone sour and coming through the other side with your dignity and spirits in tact.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

095: Fixing Work One School Lunch At a Time with Dan Giusti Feb 17, 2020

Let’s Fix Work Episode 95:

What's up with school lunches? How can we make them better? You may be asking yourself, “What do school lunches have to do with fixing work, Laurie?” Well, in today’s episode, you’ll learn how one company is working to bring better food and nutrition to schools and how these efforts led the founder to fix work for himself.

In this episode I am joined by Dan Giusti, Founder and CEO of Brigaid. He is the former Head Chef of Noma (the best restaurant in the world) and who now works in school kitchens. Since 2016, Brigaid has collaborated with K through 12 school districts to support and elevate the quality of their child nutrition programs. Brigaid has also expanded its reach to encompass institutional foodservice operations of all kinds. Their mission is to change what is expected of food served in these public spaces.

Dan left his job at Noma to pursue a passion to cook for people who really need and deserve high-quality food. Dan is the essence of someone who has fixed work by trying to align himself with his values and to go out into the market and make magic happen.

In this episode you’ll hear:

Why Dan decided to leave Noma and use his chef skills in conjunction with his current passion as Founder of Brigaid.
How Dan and the Brigaid chefs are making school lunches better.
Some of the unique challenges Brigaid faces partnering with and working within institutionalized kitchens and settings.
Life and leadership lessons from the kitchen, some of what Dan has learned and has taken with him as a leader of Brigaid.
How Dan and his team measure their work’s success.
All about the food Brigaid chefs are making for school lunches and some of the items Dan decided to take off school menus including kale chips, ambitious meatloaves, and sandwiches. Dan says, “You can make a sandwich really well and take your time to make it nice and presented properly and cut it well.” [...] “I'm proud that when we make sandwiches, they look really great.”
Dan’s plans for expanding his mission and how Brigaid is ready to apply what they’ve learned beyond school districts.

Resources from this episode: Brigaid

Brigaid on Instagram

Dan on Instagram

Dan Giusti on Linkedin

Noma - Copenhagen

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday 2: Signs to Quit Work and Start a Consulting Business Feb 14, 2020

Laurie Ruettimann is a mentor to dozens of emerging and seasoned leaders. Many of her mentees wonder when the time is right to quit work and start a consulting business. Do you have a big idea? Are you ready to work for yourself? How do you know when you’re ready to leave the nest and launch your own business. In this short podcast, Laurie will give you the signs and signals that you’re ready for entrepreneurship. She will also share tips and advice on how to avoid the common mistakes that most entrepreneurs make.

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

094: How Generosity Can Change the World of Work with Asha Curran Feb 10, 2020

Let’s Fix Work Episode 94:

This week’s episode features Asha Curran, Co-Founder and CEO of Giving Tuesday. Giving Tuesday is a global generosity movement that unleashes the power of people in organizations to transform their communities and the world. I'm a fan of big ideas and people who are out there making a difference in the world. Asha is this person.

Historically, Giving Tuesday was associated with the American Holiday of Thanksgiving but, in recent years, this has changed. It’s more than a hashtag. It’s more than a holiday ritual. It’s an organization and a movement. In this episode, Asha shares the history and the roots of Giving Tuesday, where it is today and where it's headed tomorrow. So, if you'd like to hear a conversation with someone about philanthropy, corporate social responsibility, and how generosity can change the world of work, tune into this episode of Let’s Fix Work.

In this episode you’ll hear:

Asha defines Giving Tuesday, what it is, and how it came to be.
The history of Giving Tuesday including its start at 92nd Street Y.
Some surprising stats and figures about the organization. For example, in 2019, nearly $2 billion was donated on Giving Tuesday.
What it's like to work at Giving Tuesday and what is involved in running this organization.
Asha explains why she believes everybody can bond online over philanthropy.
How Asha is working within the community and talking about the future of work.
The concept of generosity in the workplace, bringing it into every interaction, and how it can change the world of work.
How organizations, companies, and brands can participate in Giving Tuesday (which takes place in 2020 on December 1st).

Resources from this episode:Asha Curran on LinkedIn Giving Tuesday Giving Tuesday on Instagram Giving Tuesday on Facebook Giving Tuesday on LinkedIn 92nd Street Y Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Mentorship Friday 1 - How to Get Noticed Online Feb 07, 2020

Laurie Ruettimann is a mentor to dozens of emerging and seasoned leaders. One of the top questions she fields? How to get noticed online. Maybe you have big ideas and support important charitable causes. Or, perhaps, you have aspirations to be noteworthy and famous. Whatever your dreams, it’s possible to breakthrough and become a key opinion leader. Follow Laurie’s three tips to cut through the noise and improve your brand, gain followers, raise awareness and share your ideas in this noisy market.

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

093: The Key to Unlearning with Barry O’Reilly Feb 03, 2020

Let’s Fix Work Episode 93:

This week I am introducing you to Barry O’Reilly, a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry authored both Unlearn and Lean Enterprise. If this isn’t enough cred, he is also the founder of ExecCamp plus faculty at Singularity University. He is truly a super cool guy.

Barry is an expert on how to question your beliefs and how to unlearn things. During the episode, we talk about learning your assumptions, your beliefs, and the things you thought to be true which may not be true. Next, we take all of these things and discuss how each may be holding you back personally and professionally.

Barry has some practical tools, tips, and techniques to help you move yourself towards greater success in your career and in your life. Tune into this episode of Let’s Fix Work to learn how to achieve your goals and how to stop failing over and over.

In this episode you’ll hear:

What it means to unlearn something and how you can do it.
How to identify what's outdated and what's still working in your personal and professional lives.
Some circumstances which cause you to fail plus how to unlearn the things getting in your way of success.
How it is important to ask yourself, “What would be my success story?”
Why it’s important to think big when you are working to unlearn something.
How leaders and corporations can look at unlearning differently.

Resources from this episode:Unlearn How High Performance Organizations Innovate at Scale Barry O’Reilly on LinkedIn Barry’s Blog Barry’s Unlearn Podcast Laurie on Instagram Laurie on LinkedIn Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

092: Every Job Has Story with Elena Valentine Jan 27, 2020

Let’s Fix Work Episode 92:

On today's show, I'm speaking to Elena Valentine, the Co-Founder, CEO, and Servant Leader of Skill Scout, a Chicago-based filmmaking company. Elena and her colleagues are workplace documentarians—they tell workplace stories. What's a workplace story? Well, it could be a video on a careers page. It could be a film attached to a job description. Or, it could be a welcome video on your first day of work.

Listen in as Elena and I talk about the many different work environments and how every job has a purpose and a story behind it. If you're interested in a far-ranging discussion about workplace identity, tune into this episode of Let’s Fix Work.

In this episode you’ll hear:

BTS (behind the scenes) of a workplace filmmaker, what they do and how they do it.
How social justice and equality intersect in workplace storytelling.
Bridging the gap between HR departments and people in power with those doing the work.
How Elena became a workplace filmmaker and why this is important to her.
Elena answers the question, “Are there work environments that lend themselves to better stories compared to others?”
The ethical dilemma of being asked to work with a company or organization whose values, mission, or viewpoints don’t necessarily match your values or those of your company.

Resources from this episode:

Skill Scout

Skill Scout on YouTube

Success Bully Success Bully on Instagram Success Bully on Facebook Success Bully on Twitter Keita on LinkedIn Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

091: The Concept of Accountability and Goal Setting with Keita Williams Jan 20, 2020

Let’s Fix Work Episode 91: On today's show, I'm talking to Keita Williams. She's the founder and chief strategist of Success Bully. Success Bully is an elite accountability practice for high achievers and Type As who are stuck and need strategic support (aka a professional butt-kicking) to create momentum in their personal and professional lives.

Keita is a former corporate PR executive turned accountability coach but she's more than just a coach. She is a mogul. She is a magnet. And she really wants you to set some goals and be accountable. Yet, she knows just how hard it is and she’s prepared to teach you how so you’re set up for success.

During our conversation, we talk about goal setting, but not in an HR executive boring, kind of way. Nope. We talk about why it's so hard to create goals and how we're going to turn that around in 2020. We're all human. We all have big dreams. Sometimes we fall short but we can do better. Gaining some clarity around accountability is half the battle. So, if you're interested in a conversation about the concept of accountability and goal setting, check out this episode of Let’s Fix Work.

In this episode, you’ll hear:

Ways Keita drives accountability with individuals and corporations.
How to temper accountability with healthy thinking.
Behind the scenes information on Keita’s Sunday Goal Setting Webinars plus some recommended accountability tools.
Can partners or spouses be accountable to one another? Keita answers this question!
Keita’s biggest professional failure and how she came back from it.
The origin story of Success Bully the brand and how the business came to be.

Resources from this episode:

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

090: A Little Bit of Optimism and Hope with Jess Ekstrom Jan 13, 2020

Let’s Fix Work Episode 90:

Today I am joined by Jess Ekstrom, founder of Headbands of Hope and the author of the best-selling book, Chasing the Bright Side: Embrace Optimism, Activate Your Purpose, and Write Your Own Story. If you haven’t guessed already, I'm a naturally cynical podcast host. But I loved my conversation with Jess. Why? Well, Jess gets gritty and honest about her origin story.

Later in this episode, Jess talks a little bit about what it was like to establish a company that is a for-profit organization with a purpose driven mission. She also shares about the purpose and the process behind writing her new book. So, if you're interested in a conversation offering optimism, hope, and answers the question, “How can the act of service fix work?” this episode of Let’s Fix Work is for you!

In this episode, you’ll hear:

About Jess’s interesting career journey, her origin story, and how she fixed work for herself
How Headbands of Hope is making a difference, building a legacy, and expanding
Why she wrote her book, Chasing the Bright Side, and who this book is intended for
Why she believes optimism is not about a mood but rather a strategy. Additionally, Jess shares her and her family’s experience coping with her uncle, Bernie Madoff’s, financial scandal
How the act of service can help someone fix work
Service leadership and the future of work plus how Jess helps people achieve their dream of being up on stage and talking about their passion

Resources from this episode:

Jess’s Website Jess on LinkedIn Jess on Instagram Headbands of HopeJess’s book: Chasing the Bright Side Bernie Madoff’s Niece, Whose Family Lost Nearly Everything, Now Brings ‘Hope’ to Kids With Cancer Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

089: The Art and Science Behind Turning Customers and Employees Into Fans with David Meerman Scott Jan 06, 2020

Let’s Fix Work Episode 89: Ready to jump into the new year with a talk about marketing, sales, and music? Perfect, then you are in for a treat! My guest this week is David Meerman Scott. He is a business performance consultant, entrepreneur and bestselling author of Fanocracy: Turning Fans Into Customers and Customers Into Fans. He co-wrote the book with his daughter, Reiko. In this episode, we talk about his book and what it's like to work with someone you love as a colleague and peer.

We also explore the art and science behind turning customers and employees into fans. And at one point, our conversation turned to music, art and the Grateful Dead. So if you're interested in listening to a far-ranging conversation about neuroscience, marketing, sales and music, tune into this episode of Let’s Fix Work.

Oh and if you're ready to make a real change in your workplace, start today by subscribing to Let’s Fix Work on the Apple Podcasts app, iTunes, Stitcher or wherever you listen to podcasts. If you feel moved to do so, please leave a five star rating and review. Lastly, share the show with a friend, colleague or co-worker who you think would enjoy our episodes. Real change starts with you. Thank you!

In this episode, you’ll hear:

In this age of social media and networking, hear why David is excited to bring back the idea of real human connection
All about his book, Fanocracy; including what’s it about, who it’s for and why we should care about fans, anyway
The neuroscience of fandom and the concept of mirror neurons
Some prescriptive techniques David and Reiko identified; which you can use to develop fans for your business or brand
Advice for brands or companies who have lost some fans or are struggling to get fans
The complicated role of employees as fans

Resources from this episode:

Fanocracy: Turning Fans Into Customers and Customers Into Fans David’s website David on LinkedIn Read more from Laurie Work with Laurie

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

088: Becoming a Thought Leader in 2020 Dec 30, 2019

Let’s Fix Work Episode 88:

A lot of people are making a big deal about the end of the decade. I am not one of those people. As we close out another year, today's show is not a wrap up episode. Instead, as we leave 2019 and head into 2020, I would like to take this opportunity to talk about something that's on my mind. In the HR community a lot of people are talking about influence and thought leadership. Some people think those words are played out. But there are people in the HR world who do want to be thought leaders and influencers. They have something smart to say about fixing work. I love these individuals.

And it’s not just in the HR world where I see this shift happening. There's a cultural movement happening. More and more people feel the need to educate. More people are feeling the need to teach. They have a message to share.

Are you one of those people who wants to be a thought leader? Do you have a message of hope? Well, if you do, I have some tips for you. So if you want some tactical tips and strategies on becoming a thought leader in 2020, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The importance of being comfortable within your own skin and with the title of ‘thought leader’
A reminder that you can’t compete or influence if you are not putting yourself and your content out there
Understanding that everyone has a competitor and some ways to audit and stop your competition
Realize that in order to become a thought leader or influence, you have get in the mix and be where the conversations are happening
Why you must be willing to take risks and be willing to be ostracized from the people you absolutely love and adore

Resources from this episode:The Gap Between the Good and Famous Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

087: BFF Chat: Wellbeing and Work in 2020 with Jennifer McClure Dec 23, 2019

Let’s Fix Work Episode 87

This week my BFF, Jennifer McClure, joins me on the podcast. Jennifer is a professional speaker and business advisor. She helps leaders embrace the future of work and leverage their influence to create positive, lasting change in and through their organizations. She is also the CEO of DisruptHR, an information exchange designed to energize, inform, and empower people in the HR field.

Today’s episode is a great representation of what happens when Jennifer and I get together to chat. We typically start off on one topic, in this case it was my book writing and publishing journey, and move on to the next, in a somewhat rapid-fire succession. You’ll hear us chat about work, including our 2020 work outlook and epiphanies about time management. We also discuss burnout and rethinking the way we view business.

So if you want to hear two BFFs talk about the importance of slowing down, our outlook on work in 2020, and some other random topics, then relax and enjoy this episode of Let’s Fix Work.

In this episode, you’ll hear:

About Laurie’s book writing journey, the editing process, and what to expect in the new year and beyond
Goodreads and Amazon as incredibly important platforms for authors and how Laurie’s publishing team is prepping for her book launch later next year
Where in the world is Jennifer McClure? Some of the sights and sounds she will be traveling to in 2020
Jennifer’s epiphanies around time management, which she had while recovering from a horse-riding accident
What we are excited about for 2020, including doing things a little bit differently in our lives, including getting a bit more sober and taking a time Sabbath

Resources from this episode:

Impact Makers Podcast

Emerald City Productions

Self-Leadership Summit Jennifer McClure Mary Ellen Slayter Anthony Ranaudo Scott Stratten Carlos Rios Torin Ellis The Jackass Whisperer, by Scott Stratten Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

086: It’s Time to Fix Work with The Self-Leadership Summit Dec 02, 2019

Let’s Fix Work Episode 86

When my podcast producer, Danny Ozment, first told me about virtual summits, I was like, “Wait, what is that all about?” Once I learned more, I realized a virtual summit is a fantastic tool for inner work. The theme in my life and my work for many years has been to help people explore their inner selves and solve their own problems. To affirm that theme, at the tail end of 2019 I am holding The Self-Leadership Summit, a virtual summit to help attendees move from a state of learned helplessness to active leadership, in their own lives.

The process of self auditing, of understanding our values, of knowing who we are and where we want to go in the world, is the first step in moving toward self-leadership. Sure, you can hire a life coach or business coach, work with a mentor or be part of a mastermind, but you really need to know yourself first. We fix work by fixing ourselves. If you want to learn more about The Self-Leadership Summit, including the speakers and presentations, relax and enjoy this episode of Let’s Fix Work.

In this episode, you’ll hear:

The short and sweet definition of a virtual summit
The Self-Leadership Summit, what it’s all about
Speakers who will be appearing, including old friends and new
The topics you can expect to hear about, including how the hustle is the opposite of leadership, and how to stop being a jackass in 2020
What attendees can expect and get as part of their registration

Resources from this episode:

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

085: The Rise of Addictive Technology and How to Reclaim Your Time with Adam Alter Nov 25, 2019

Let’s Fix Work Episode 85

If you've ever parked your car, decided to check Twitter, and 10 minutes later you were still in your car or if you have ever woken up in the morning, only to check your Smartphone and think What the hell am I doing? you're not alone. I’ve just described myself. At times, I feel like I am addicted to technology. My guest today is Adam Alter, an Associate Professor of Marketing at NYU Stern School of Business and author of the book, Irresistible: The Rise of Addictive Technology and the Business of Keeping Us Hooked.

Guess what, technology is irresistible and this alluring temptation is all around us. The devices have been designed this way—to make us rely on them and want more interactions from others using devices. Professor and author Adam Alter is here today to help modify our addictive technology behaviors. And I have to tell you this message is timely. So if you've got any issues related to technology and you want to learn how to adjust your behavior plus reclaim your day, sit back and listen to today’s episode of Let’s Fix Work.

In this episode, you’ll hear:

Behavioral addictions and their consequences
The rise in tech addictions and how to manage in a tech-heavy world
The need for self-leadership in resolving the issues with tech addictions
How employees are judged for their efficiency and new ways to convey their efficiency moving forward
What consumers are demanding out of their tech and their concerns about addiction
Economic classes and the current role of technology
Some solutions for limiting our exposure to tech
The motives driving us to utilize technology

Resources from this episode:

Adam Alter on LinkedIn Irresistible: The Rise of Addictive Technology and the Business of Keeping Us Hooked Drunk Tank Pink Self-Leadership Summit Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

084: Technology Trends and The Future of Work with Vadim Liberman Nov 18, 2019

Let’s Fix Work Episode 84

This week my guest is Vadim Liberman. Vadim is someone who is incredibly special to me. He's so special that I almost didn’t want to share him with the world, but I will because he's great. Vadim is the new Managing Editor of ERE magazine, which is an online magazine for recruiters and talent acquisition professionals.

Before he worked at ERE, he worked at The Conference Board Review and he was my boss. He was an exceptional boss at that. Every time he edited a piece of my writing, he made it better. So yes, I have firsthand knowledge that Vadim is an amazing leader with an awesome view on the world of work. He is also a critical thinker when it comes to tools, techniques, methodologies, and technology; and how we use them in the world of work. I love that about him.

So if you want to hear about the future of work and technology trends from someone who is getting stuff done and making a difference, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The Conference Board Review, the work Vadim and I did there, and our boss/employee relationship
Why being friends with your boss is just not conducive to friendship or leadership
Thinking of workplace culture as a community; rather than as a family
Vadim as a fearless communicator
What DisruptHR NYC is and Vadim’s contributions
Why authenticity isn’t important in work and how it can be counterproductive to good leadership and being a good employee
The importance of being your best self rather than your real self
We ponder the question, “Are we using technology and assessments to get to the outcome that we wanted or do we really believe in science?”
The good, the bad, and the ugly of HR tech; plus what’s working and what’s not

Resources from this episode:Vadim Liberman on LinkedIn ERE Magazine DisruptHR Sure People Read more from Laurie Work with Laurie

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

083: Three Types of HR Professionals and Their View of SHRM Nov 11, 2019

Let’s Fix Work Episode 83

Kris Dunn’s book, 9 Faces of HR, is awesome. I hope to have him as a guest on the podcast in the future. In the meantime, let me tell you briefly about his book. He has broken up the world of HR into 9 personas using a nine-box grid. It is a great book for personal development, professional development, self leadership, and to understand who you are and what you have to offer. I love Kris, his framework, and his model. I also think the concept of nine HR personas is really interesting.

Not to steal Kris’s thunder, but I think there are three personality types when it comes to HR professionals. Today, I am going to dive into who they are and how they view organizations like SHRM. So if you want to hear about the three personality types of the HR profession and hear some talk about SHRM, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The three personality types of Human Resources
Why some think the world's largest HR management association doesn't do HR very well
How SHRM can be relevant to all three personas
The idea that if you work in human resources, you have to love HR
The importance of developing a network of people who know how to play the HR game
A reminder that you need friends outside of HR

Resources from this episode:Kris Dunn on LinkedIn 9 Faces of HR, by Kris Dunn Mary Faulkner on LinkedIn SHRM Annual Conference and Exposition Victorio Milian on Let’s Fix Work Read more from Laurie Work with Laurie

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

082: What If the CEO Ran Human Resources? Nov 04, 2019

Let’s Fix Work Episode 82

Earlier this year I was invited to speak to a bunch of corporate executives about the future of work. I was there as the special guest expected to bring some new ideas on how to rethink and re-imagine the world of human resources. I love these opportunities because it gives me a chance to try out new material. I decided to talk about something I've been thinking about for a long time. What if the CEO ran human resources?

What would happen in your company if your CEO woke up tomorrow and suddenly decided to run human resources? Sure, it could mean a big disruption and there would be a huge learning curve for most CEOs. If you're a CEO, you may be thinking you would be way too busy to run the HR department. In this episode, I explore what the world of Human Resources would look like if we passed the reins to the CEO. Sure, your reaction listening to this episode may turn out just like the audience I presented this topic to; they were mad. They even heckled me. They thought it was a stupid idea. All of this tells me I'm on to something good. So if you are interested in exploring what a human resources department run by a CEO might look like, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

There needs to be a re-imagining of the world of HR, why not give it to the CEO
When your CEO runs human resources, it breaks down this notion that there are people and then there are profits
As a leader, you cannot guarantee that people are having a good experience at work unless you have a direct line of sight and accountability into that function
Why I'm in love with the idea that CEOs should run the human resources department
Ask the person who is the most creative, most powerful, and most responsible for fixing work to run the HR department, the CEO

Resources from this episode:

NJ State Fair Press Office

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

081: How the N.C. State Fair is Unifying Community with Heather Overton Oct 21, 2019

Let’s Fix Work Episode 81

One of the crowning jewels in the life here in North Carolina is the N.C. State Fair. I've lived in a lot of places. I've bounced around a lot. I've even lived abroad. Up until the time I moved down to Raleigh, I had never been to a state fair. I didn’t know what I had been missing. Let me tell you, the N.C. State Fair is an interesting intersection of agriculture industry, artistry, high fat, and high fructose corn syrup food.

Today, I'm talking to Heather Overton, Assistant Director of Communications for the N.C. State Fair Press Office and our go to concierge for the N.C. State Fair. So how does this mega-event come together? What's it all about? Why do people keep coming back? What makes the N.C. state fair so special? Heather will be helping us answer all of these questions and more. So if you like fried food, livestock competitions, or landscape exhibits and are interested in learning how it all comes together, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What’s new in 2019 at the N.C. State Fair and what makes it such an important event
The philosophy behind the Fair pivoting away from Hollywood-type acts and moving towards local entertainment instead
The Fair as a unifying force in the community
All about the food: what's new, what's exciting and what's returning. Plus, Food Lion Hunger Relief Day
N.C. State Fair staff, who puts it on, how it’s run and the planning cycle
Reflecting on the Fair and how it is rooted in North Carolina’s agricultural industry and history

Resources from this episode:

NC State Fair

Heather Overton

Help Tiny Tim through Waggle Foundation

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

080: Becoming Internet Famous with Mike Bridavsky and Lil Bub Oct 14, 2019

Let’s Fix Work Episode 80

Have you heard of Lil Bub? If not, let me introduce you to her. She is a published author, a talk show host, a movie star, and has helped raise well over $300,000 for animals in need. In 2011, she went viral and became an internet sensation. Oh yeah, and she’s a cat.

Yes, you read that correctly. Lil Bub is a special needs cat, in fact. She suffers from an extreme form of dwarfism, making her a permanent kitten with stubby legs, no teeth and the inability to use the litter box on her own. So her owner, Mike Bridavsky, helps her with everything, including running the day-to-day business of Lil BUB.

Alright, you may be wondering what an amazing cat and her owner have to do with my podcast. Well, they are a fascinating example of using work to help make the world a better place. So I went down to Bloomington, Indiana, to learn everything I could about the work and business of Lil Bub. And of course, I wanted to meet Lil Bub too. She did not disappoint. So if you're interested in the business of Lil Bub or what it's like to have an internet-famous cat, sit tight and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The story of how Mike and Lil Bub met and how she became a very special part of Mike’s life
How and when Mike realized he had a famous cat on his hands and how he felt about the internet fame
Lil Bub’s purpose through the eyes of Mike
What Lil Bub has taught Mike when it comes to caring for a cat with special needs and how what he has learned can be applied to his business
How Lil Bub and Mike have been able to donate $700k to charities
How Mike learned to maneuver through the complexities and legalities of building off of Lil Bub’s internet fame to create a business that helps charities
Is the internet all bad? Mike answers my question, “Are there glimmers of hope through the internet?”
Mike talks about multitasking, running a music production studio, and what he is doing to get the balance right

Resources from this episode:

Lil BUB website

Lil Bub on Instagram

World's Cutest Cat: Bub, Toothless and Stubby-Legged Kitten, Videos Go Viral

Bub, Toothless and Stubby-Legged Kitten, Goes Viral (ABC News)

Why Is Lil Bub Such a Famous Cat? It's in Her Blood. Literally. (Wired)

Lil Bub (Buzzfeed)

Lil Bub (Vice)

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

079: Take Control of Your Career Oct 07, 2019

Let’s Fix Work Episode 79

I want to share a story with you this week. It starts out like this: a long time ago, I took an HR Advisor job for a well-known company, and the job sucked. It sucked the life out of me and it sucked my energy. It was downright horrible. And yet, I had an inkling, on the day it was offered, that the choice may be a bad one. But I moved forward because I had a pile of student debt to pay off. And while I did gain some experience and worked on national and international levels, it was not all it was cracked up to be. The biggest lesson from that tumultuous time in my worklife was this: I did not have to take that job and when I realized it was a bad fit, I didn't have to stay with it.

So this week on the show, the guest is me and I'm talking about putting yourself first, taking control of your career, and being your own HR representative. There is no leadership without self-leadership. So if you're looking around and you're waiting for someone to be the person to make a change, look in the mirror because that person is you. Now sit back and listen to this week’s eye-opening episode of Let’s Fix Work.

In this episode, you’ll hear:

How I let money drive my decision, realizing later that had I just fixed my relationship with money, I could have had a different relationship with work (and you can too)
Realizing you are the only person who can fix work for you
If you are unhappy in your career, you can make a plan, you can invest in yourself, and you can invest in your wellbeing
Acknowledging if you're looking for work and you take something only because of money, you're complaisant
Understanding the era of learned helplessness is over

Resources from this episode:

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

078: The Art of Mentoring with Mike Sipple, Jr. Sep 30, 2019

Let’s Fix Work Episode 78

One of my biggest professional regrets in the world of HR was not having a mentor. I'm not alone. Many of you don't have mentors either and I know it because you email me and ask me questions about how to find a mentor. Or you ask what to do once you have a mentor, how not to lose that person or mess that relationship up. Since I'm not qualified to answer questions about mentorship, I thought I would invite an expert onto the show who can. This week's guest is Mike Sipple, Jr. who is a mentor to mentors, seriously.

Mike is the President of Centennial, Inc., the Founder and CEO of the Talent Magnet Institute and he's the host of the Talent Magnet Institute podcast. That's a lot of jobs. I don't know how this man finds time to mentor, but he does. He mentors many people within human resources and recruiting. He teaches mentorship, he instructs, he leads, and he guides. And he is working to elevate the way mentorship is delivered in organizations all across the world. So if you want to raise your game as a worker, as a leader, as a human being or maybe, as a mentor, sit tight and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

Why mentorship and mentoring is so important to Mike
Holistic leadership and the importance of being focused on our whole selves
What makes someone qualified to be a good mentor and Mike answers the question, “Can you be a good mentor if you are not a leader?”
Where to find a mentor and how to ask someone to be your mentor
The importance of taking an active role in learning and how to best prepare for a meeting with your mentor
The appropriate amount of meetings that you should have with a formal mentor
The difference between a mentor and a coach
Knowing when it’s time to pivot or move on from your current mentor
How to know when a mentor/mentee relationship is going well versus some signs when it’s not

“Life is not a solo sport. If you feel like you're the only one, like you're by yourself, that it is a solo sport and no one understands, now is a wonderful time to seek out a mentor.” Mike Sipple, Jr.

Resources from this episode:

Connect with Mike, join his community, and become a talent magnet at: www.mikesipplejr.com

Episode 76: Enterprise Podcast Strategies with Danny Ozment

Hiring for Culture is Broken Presentation

Michael Hyatt

Jean Lauterbach

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

077: Modern Art and Culture with The Ruettimanns Sep 23, 2019

Let’s Fix Work Episode 77

This week, my guest is someone very special to me: my husband, Ken. Today we have a fun conversation about a 1998 trip we took to California and how we could not agree on modern art. Through this, we discovered how people don’t always agree on art and culture; and why we don’t actually need to agree in order to get along.

So how do art and culture relate to work? Well, we also discuss hiring and culture, and how that is manifested at work. How is your company using the word “culture” within the corporate context? This topic of “culture” within the workplace needs so much attention. This episode focuses on gaining clarity on the topic of “culture” and the importance of asking the real questions you need to have answered about a company. So if you’re interested in gaining a clearer perspective on “culture” and how that can happen at your office, be sure to listen to this week’s episode of Let’s Fix Work.

In this episode, you’ll hear:

Some details about our trip to California and the San Francisco Museum of Modern Art, as well as some of the pieces that stood out to us
The importance of culture and art with regard to differing opinions and the one piece of modern art in particular that we discussed at length that bugged my husband, Ken, and his struggle to label it is art
Ken’s view of culture at work - what it’s like to communicate with each other and be a part of the team
The importance of asking the real, specific, honest questions about work that you want answered and not to erode the meaning of the word “culture”
Some companies do not have a culture, and if they do, it varies from one location to another
The need to look at company culture honestly and why companies may need to do audits to understand culture and motivation

Resources from this episode:

SFMOMA.ORG

Dan Flavin, the diagonal of May 25, 1963, 1963 at SFMOMA

Ackland Art Museum

Brittany Runs a Marathon

Alamo Drafthouse Cinema - Raleigh

Danny Ozment’s Podcast Strategies and Website

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

076: Enterprise Podcast Strategies with Danny Ozment Sep 16, 2019

Let’s Fix Work Episode 76

This week on the podcast, we are going “meta” because my podcast producer Danny Ozment of Emerald City Productions is my special guest. If you are wondering what podcasting has to do with work, well, I often get asked questions about individual podcasting and enterprise podcasting. Questions like, “How do we do this in our organization?” “How do we have a podcast where the CEO talks to the employees, but we keep it confidential?” Or, “How do we have a podcast for the marketing department to let other departments within the organization know the cool things that we're working on?” And I don't really have any of those answers. But my fantastic podcast producer, Danny, does have the answers.

So today we talk about individual and enterprise podcast strategies that work. As well as who Danny is and how he got into podcasting, we also go through some of my listeners’ questions on what this wide world of podcasting is and how it can help to fix work. So if you're interested in employee communications, if you want to help people communicate more effectively, if you want to foster creativity, collaboration, and transparency, I think podcasting might be a solution for you. So sit back, and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

Danny’s “why” for why he works in podcasting, why podcasts are the one good form of new media for one long conversation and for sharing real stories.
The growth and popularity of podcasting
More than 50% of Americans listen to podcasts, and that number has been rising for 10 years. Of those, 90% consume at least half of the episode.
What enterprise podcasting is and how podcasts can be protected inside a business to keep information confidential.
Why corporations are choosing podcasting as a vehicle to communicate important messages.
How a podcast happens at work and the main element needed to create one.
The basic necessary equipment and process to record and produce a podcast.

Resources from this episode:

Emerald City Productions

Danny on LinkedIn

Danny on Instagram

Pantsuit Politics Podcast

Edison Research

Lance Armstrong’s THEMOVE Podcast

Lance Armstrong’s The Forward Podcast

075: Making of a Manager with Julie Zhuo Sep 09, 2019

This week I’d like to introduce you to Julie Zhuo. Julie is the VP of Product Design at Facebook and the author of the new book, The Making of a Manager: What To Do When Everyone Looks to You. Julie was also the first ever intern at Facebook in 2006. Yes, that’s right! And now she's VP of Product Design. It's her job to make Facebook look great.

I first met Julie almost a year ago at the Watermark Conference for Women in Silicon Valley, an event where a bunch of smart, powerful, and successful women come together to brainstorm how to take over the world. I joined Julie for a panel about “managing up,” which is basically making the people ahead of you or above you, on the organizational chart, happier. During our conversation, I was excited to learn she was writing a book about managers and knew immediately I wanted to have her on the podcast as a guest when her book came out. And, well, here we are!

On today's episode, Julie and I talk about the difference between managers and leaders, as well as organizational trust. Plus, we tackle a topic that we've tackled on the show before, but Julie has some pretty specific ideas around it; and that's feedback. So if you're interested in hearing about managers, leaders, and some nuanced ideas about feedback, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What inspired Julie to write the book, “Making of a Manager”
Why people overcomplicate the world of management
How and why the lines between manager and therapist seem to be blurred these days
The difference between leadership and management
About the point in Julie’s career when she moved from manager to leader and how she knew she actually made the jump
The three things that managers should be thinking about about every day
How Julie’s book can be helpful for professionals who don't have access to management or leadership training; plus she answers the question, “Do you need to take classes in order to be a good manager?”
About how our culture doesn't know how to give feedback, discerning the good from the bad, and what great feedback looks like

Resources from this episode:

The Making of a Manager: What to Do When Everyone Looks to You

Power Players: the most important Facebook execs you've never heard of

Julie Zhuo’s morning routine

Julie Zhuo on LinkedIn

Julie’s website

Watermark Conference for Women

Claudia Foster, 26, broker's assistant, loved children

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

074: Hard Work, The “New” Labor Day and Remembering Claudia Martinez Foster Sep 02, 2019

Let’s Fix Work Episode 74

We talk about and “remember” 9/11 in America in a very callous way, without truly remembering that nearly 3,000 people died at work. Nearly 3,000 people.

The 2996 project aims to remember those people. For years, I've been writing about Claudia Martinez Foster. Claudia had a fun life. She wanted to start a family. She loved children. She loved makeup. She had a job on the 105th floor of Tower One, World Trade Center. And, she lost her life on September 11th, 2001, at work. I will never stop writing or talking about Claudia.

This week I wanted to share with you my thoughts on old Labor Day traditions, the emergence of the “new” Labor Day and remembering 9/11. If the topic of terrorism is hard for you (as it is for many of us) or you’ve lost someone on 9/11, this episode might be one you want to skip.

In this episode, you’ll hear:

My memorial to Claudia Martinez Foster
Why the idea of Labor Day as a union holiday is an old and stupid idea
The new Labor Day, a day for remembering, a day of service and moving towards self-awareness
A reminder that you have a chance to do something great, don’t blow it

Resources from this episode:

Claudia Martinez Memorial

It’s Important to Remember

Cocktails Before the Collapse

Project 2996

And on Facebook: https://www.facebook.com/Project2996/

Mary Ellen Slayter on LinkedIn

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

073: Why the “Side Hustle” is Failing You, with Mary Ellen Slayter Aug 26, 2019

Let’s Fix Work Episode 73

Do you love having five jobs? Do you love chasing down invoices and getting four hours of sleep a night because you're worried about the future? Yeah, I didn’t think so. In fact, nobody probably really loves any part of the side hustle. More on that in a moment. But first, meet this week’s guest, Mary Ellen Slayter. She's the Founder and CEO of Rep Cap Media, a B2B Marketing agency focused on helping their clients create leads, sales, and revenue. Of course, Mary Ellen is so much more than that. She's a scientist. She's a journalist. She's a former writer at the Washington Post. And she's also a mother, a partner, and an absolute dear friend.

Mary Ellen is also someone who has a strong opinion on entrepreneurship and the hustle economy. Now, I don't know when the word hustle emerged in our lexicon as a good thing, but Mary Ellen and I are here to tell you it is not a good thing. It is not a proper way to live your life. It's not a proper way to be connected to the people you love. And it certainly isn't a good way to run a business. So if you're interested in hearing about the side hustle (and why it’s actually no good) and thinking about solutions for the future of work, listen in to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What is causing the emergence and negative trend where we're just working all the time without stopping
The driving force behind the hustle economy
How the hustle economy affects men and women differently
Some ways that we can fight the hustle
Some sales advice from Mary Ellen

Resources from this episode:

Rep Cap Media

https://www.12geniuses.com/

https://ryanestis.com/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

072: What Makes A Great HR Professional and Why It Matters Aug 19, 2019

Let’s Fix Work Episode 72

This week’s episode is a bit different. Why? Well, I am the guest (and the host). I have some important things to share with you about Human Resources and I felt compelled to switch up the format a bit to get my message to you uninterrupted.

I dive into what Human Resources is and how some people may have a different view of what Human Resources is supposed to look like. I also share about the four quadrants of Human Resources (what they are and why they’re needed), and what makes a great Human Resources professional. What could the world of HR be if we had nothing to lose? Find out in this unique and high energy episode of Let’s Fix Work.

In this episode, you’ll hear:

What Human Resources is (and what it should be)
Some problems in HR and where they stem from
The Four Quadrants of Human Resources
What to do if you’re struggling in your career

Resources from this episode:

Creative Photography Consulting

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

071: Ethical Leadership and the Society for Human Resource Management with Victorio Milian Aug 12, 2019

Let’s Fix Work Episode 71

This week I get to introduce you to a dear friend of mine, Victorio Milian. Some people refer to him as the most disruptive man in human resources. Is that hyperbole? Is that true? Well, on the surface, Victorio is a human resources consultant, a father, a husband, and a volunteer. He also is a hobbyist photographer. So yes, he's got a normal life. But he is also the founder of a movement called #fixitSHRM. SHRM is the Society for Human Resource Management. Why does it need to be fixed? Well, that's exactly what we're talking about today.

What would you do if an association that represents you starts to behave in a way that you don't agree with? Do you stay with it? Do you leave it? Do you speak up? What happens when you try to reach out to the leadership and they don't respond? Victorio was faced with this dilemma, he made his choice and the #fixitSHRM movement was born. I will let you decide whether or not you believe Victorio is in the right or wrong. But this is for sure, our conversation is one worth listening to and worth having, without a doubt.

So if you're interested in a conversation about ethical leadership and hearing about one man’s attempt to fix an organization he feels is misrepresenting HR, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

Why people describe Victorio as disruptive in the world of human resources
Victorio’s definition of ethical leadership, what is it and why it matters
Leadership begins with us, it starts at a local level
SHRM and how Victorio feels about it
We discuss whether or not people need a seat at the table in Washington to truly affect change
Why Victorio feels his battle with SHRM is important
The HR workforce’s role and responsibility in the world of HR
Some parallels Victorio sees between the world of HR and the world of photography

Resources from this episode:

Victorio on Twitter

Victorio on LinkedIn

Humareso

Skyword

Society for Human Resource Management (SHRM)

Articles of interest:

Well-known advocate to lead White House board on historically black colleges

SHRM CEO Johnny C. Taylor, Jr. Named to Commerce Department’s American Workforce Policy Advisory Board

‪#fixitSHRM - What It Is, And Is Not

SHRM-Koch Institute Research Identifies Value of Considering People with Criminal Records for Employment

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

070: Taking Risks and Saying Yes with Jeff Gordinier Aug 05, 2019

Let’s Fix Work Episode 70

This week's podcast features a guest who was a real treat for me. I’d like to introduce you to my friend, Jeff Gordinier, Food and Drinks Editor at Esquire Magazine. Jeff is also the author of a book about the most famous and most celebrated chef in the world, René Redzepi. The book, Hungry: Eating, Road-Tripping, and Risking It All with the Greatest Chef in the World, is about leadership, innovation, creativity, and saying, “Yes,” to experiences that can change your life. I mean, come on, if that doesn’t say, “Let’s Fix Work,” I don’t know what does!

Whether you are reading what Jeff is writing in the New York Times or listening to our conversation about risk-change transformation and René Redzepi, you are bound to be transfixed by his witty, engaging, and creative demeanor. So if you want to hear from a disaffected Gen-X writer, go on a road-trip food tour, and enjoy a conversation about risk-change transformation, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

Who René Redzepi is and why Jeff decided to write a book about him
About being drawn to peak experiences and to the prospect of enlightenment
Leadership in the kitchen and how it could be modeled in other businesses
The importance of creating a connected and natural work environment, and how it affects the employee experience
Why it’s good to have more diversity and inclusion in the workplace
About it being a golden moment for women and black chefs in gastronomy
How Jeff defines visionary chefs
When work is at its best, it does feel like a community

Resources from this episode:

Jeff on Instagram

Jeff on LinkedIn

Jeff as Food & Drinks Editor, Esquire Magazine

Hungry: Eating, Road-Tripping, and Risking It All with the Greatest Chef in the World

Here She Comes Now: Women in Music Who Have Changed Our Lives

X Saves the World: How Generation X Got the Shaft but Can Still Keep Everything from Sucking

René Redzepi

PoetryFoundation.org

Noma Restaurant (Denmark)

Eleven Madison Park (NYC)

Downtime: Deliciousness at Home, Nadine Levy Redzepi and René Redzepi

David Chang and Momofuku

SEIŌBO (Australia)

Via Carota (NYC)

Meson Sevilla (NYC)

Angus Barn (North Carolina)

Brooklyn Museum

Hangar Studios

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

069: Working Human and Leading from the Heart with Bill Perry Jul 22, 2019

Let’s Fix Work Episode 69

Bill Perry is the founder of The Innovatus Group. Bill was referred to me by one of the listeners of the show. They described him as a Sherpa. Yes, a Sherpa. While that phrase is often overused, Bill is the real deal. He offers extremely personalized executive development, coaching, and team training. The people who work with him rave about their results.

Bill comes at his work from the heart. He is plainspoken. He does not use any buzzwords and he believes in a better you, better teams, better business, and better life. Bill truly believes that in order to be a good employee, you have to live with integrity. If you want to be a leader, you have to live from the inside out. Today we talk about working human and leading from the heart. So if you're interested in listening to a conversation about consulting and leadership and hearing from someone who brings his whole heart to the conversation, I know you're going to enjoy this episode of Let’s Fix Work.

In this episode, you’ll hear:

Over-indexing on careers when things are broken at home or under-indexing on their careers when things are broken at work and why it happens
A conversation about integrity, Bill’s personal take on it and how he makes it a part of his work
The biggest challenge leaders are facing in order to restore integrity to themselves, plus what is holding leaders back
How self-care is important, including getting quality sleep, moving more, and eating healthy
The biggest challenges small teams face and how Bill is helping to solve them
As a coach, when do you know it’s time to send someone to a therapist versus continuing to stay along with them
We talk about how appreciation is the language of engagement, discuss our different love languages and how it all plays into fixing work

Resources from this episode:

TheBillPerryShow.com

Instagram: thebillperryshow

Twitter: @innovatusgroup

Grab Bill’s PDF Download: How To Tell If Your Top Performers Are Ready to Leave

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

068: The Gold Standard of Work with Dan Cockerell Jul 15, 2019

Let’s Fix Work Episode 68

This week I welcome Dan Cockerell to the show. Once upon a time, Dan was the VP of Walt Disney World Magic Kingdom. He is now an Executive Coach, Keynote Speaker, and Leadership Mentor. Because this is a podcast about leadership and work, it was only fitting to have an ex-Disney executive on to talk about leadership.

In this episode, we talk about how and why Disney became the gold standard of employee experience, training, and development. Then we talk in-depth about dilemmas versus problems, as well as professional detachment and some ways Dan is currently fixing work. So if you want to learn from someone who knows a thing or two about the gold standard of work and how to fix it, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What makes Disney the gold standard regarding employee experience, training, and development
About corporations that provide such great wealth but also struggle at the bottom end of the spectrum to meet certain basic needs and why it happens
The difference between a problem and a dilemma
How Dan looks at dilemmas and some ways he is currently fixing work
What do you do if the labor pool isn't meeting your standards
Dan’s advice to the 20-year-old version of himself

Resources from this episode:

DanCockerell.com

To receive Dan’s article of the week, text DANAOW to 44222

Dan’s Podcast: https://dancockerell.com/blog/podcast/

Dan Cockerell on LinkedIn

067: Make Bold Career Moves with Mandie Brice Jul 08, 2019

Let’s Fix Work Episode 67

This week’s guest is Mandie Brice. She's a hair and makeup artist, a model, and the host of The Bold Moves Podcast. I first met Mandie when I needed a hair and makeup artist for an event. When Mandie came into my hotel room, I didn't know a thing about her. I soon found out she's a phenomenally talented individual who's a former Milwaukee Public School teacher. She didn't like the political system in Milwaukee, the state of Wisconsin, or America and decided to transform her side hustle into her full-time job.

This episode represents a moment in my life when I was curious enough about someone to just shut up and listen to them tell a story. While she was doing my hair and makeup, I played podcast host without even realizing it, I asked her some questions and she told me her life story. It was so interesting and fascinating that I knew I needed to ask her to be a guest on Let’s Fix Work to do it all over again. So if you've ever wondered how to make a move from the thing that you're doing today to something else that you love and still pay your bills, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The reason why Mandie decided to leave her career as a teacher to become a makeup artist
How and why she chose makeup and beauty as her entrepreneurial journey
What Mandie deems the most surprising about the makeup and beauty industry
Mandie turns the tables and picks my brain on public speaking
What I love and don't love about speaking
How to get paid to speak or rather how to get started
Why currency isn't just cash currency

Resources from this episode:

www.MandieBrice.com

www.MakeupByMandieBrice.com

www.facebook.com/BetterWithMandieBrice

www.MandieBrice.com/writing

@MandieBrice on Twitter &Instagram + @MakeupByMandieBrice on Instagram

066: Strength Training and Virtual Exercise with Danny Fahey Jul 01, 2019

Let’s Fix Work Episode 66

My first guest of the summer is Danny Fahey, owner of Castle Fitness. He also happens to be my personal trainer. Danny isn't just a strength coach and personal trainer, he’s an entrepreneur too. One of the reasons I love Danny is because he's not afraid to tackle the myths of wellness and wellbeing. And he is also not afraid to create unique training experiences for his clients.

Through his company, he is providing virtual exercise via a Facebook portal. I've done it and it’s amazing. He is trying to disrupt the experience we get at the gym by bringing you the best of personal training and strength coaching, but also allowing you to do it in your living room, your basement, your dining room, or wherever you hook up to your Facebook portal. In today’s episode, we talk about his creative use of an interesting and emerging piece of technology for health and wellness.

I'm honored to be his friend, I'm honored to talk about his business, and I really hope you enjoy this episode with Danny Fahey.

In this episode, you’ll hear:

The concept of strength and why it's so important
Some common myths around fitness, strength, and wellbeing
Is there a right way or optimal way for people to eat in this world or should eating be an individualized approach?
The supplement market - what’s the real deal?
The difference between Planet Fitness and Lifetime Fitness and whether or not this type of gym membership is effective
Can people actually get strong without the help of a coach? Danny shares his thoughts
Home-based training (aka virtual exercise), the advent of technology and how it is reshaping the fitness industry

Resources from this episode:

Castle Fitness website: https://www.castle.fit/

Castle Fit Live: https://www.facebook.com/CastleFitLive/

065: Fix Your Job Descriptions with Don Berman Jun 24, 2019

Namely believes there’s one team that can help make your workplace great: HR. When their days are filled with administrative to-dos, they can’t focus on the big stuff—like parental leave and promotions. Namely’s all-in-one HR, payroll, and benefits platform makes their lives easier, saving them an average of 11 hours each week. Over 1,000 companies use Namely to build a better workplace. Get a free demo at Namely.com/podcast

Let’s Fix Work Episode 65

Up until recently, I was using the words job description and job posting interchangeably. They are two very different things. A job description is a technical document and it includes some high-level esoteric stuff, like competencies, abilities, and requirements. You cannot have a fair and equitable work environment unless you have a clear and specifically delineated job description. And well, a job posting is what you put on the Internet (or back in the “olden” days, in the newspaper).

In this episode, I speak with Don Berman, COO of HRTMS. HRTMS is evangelical about belonging, inclusion, and diversity in the workforce. You may have guessed, their perspective focuses on getting the job description right from the get-go. Because, if you get the job description right, you can't help but pay, treat, and consider people in a fair and just way.

I was so fascinated by this conversation. It’s really about getting things right and about operational and organizational excellence. So if you're looking to tackle job descriptions, find out what they really are and what they are not, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

The differences between job descriptions and job postings
Why recruiters and HR teams are not spending time and money on job descriptions
Writing job descriptions: the need to remove the incumbent or the person who's doing the work from the individual description itself
Why a job description needs to be used as a tool by which we measure performance
Over 70% of those surveyed said they were unhappy with the state of their job descriptions and why people have resigned themselves to the idea that job descriptions will always be a mess
How we can fix job descriptions for today’s workforce

“The job description has the responsibility to be the empirical piece. The piece that says this is what the job should be. And this way it gives you a way to measure people who either under or overachieve.” Don Berman, COO, HRTMS

Resources from this episode:

Thanks to our sponsor: Namely.com/podcast

Connect with Don Berman on LinkedIn: https://www.linkedin.com/in/donberman/

HRTMS website: https://www.hrtms.com

A free download of our eBook “10 Ways To Improve Your Job Descriptions” - https://www.hrtms.com/10- ways-ebook---promo

064: Data-Informed Decision-Making with Eric Knudsen, PhD Jun 17, 2019

Namely believes there’s one team that can help make your workplace great: HR. When their days are filled with administrative to-dos, they can’t focus on the big stuff—like parental leave and promotions. Namely’s all-in-one HR, payroll, and benefits platform makes their lives easier, saving them an average of 11 hours each week. Over 1,000 companies use Namely to build a better workplace. Get a free demo at Namely.com/podcast

Let’s Fix Work Episode 64

This week I welcome Eric Knudsen to the podcast. Eric is the Manager of People Analytics at Namely, the all-in-one HR, payroll, and benefits platform built for today’s employees. Namely is also the sponsor and underwriter for Let’s Fix Work for the month of June, so I am thrilled to welcome Eric to the show.

In today’s show, Eric and I talk all about data. We talk in-depth about the world of data and its effect on informed decision-making in human resources today. So if you love hearing about organized data, messy data, or HR data, then stick around for this episode of Let’s Fix Work.

In this episode, you’ll hear:

How we should be using data to make decisions in the workplace
Some positive examples of companies doing some smart things with HR data
Being focused on optimizing client decision-making
Messy data is a reality, whether you're 50,000 employees or 50 employees, it’s always there
Eric’s thoughts on whether or not work is broken
Data in the world of human resources

“I love helping people see through perceived obstacles. I think there is a strong perception that data is for companies and bigger folks. The reality is, despite the fact that small and midsize businesses do often have a lower volume of data and sometimes even lack of skills or resources to really execute on a strong and long-term vision for data. It's actually the most critical time, when you're small or midsize to put the foundational pieces in place for a data practice later.” Eric Knudsen, Manager of People Analytics, Namely

Resources from this episode:

Thanks to our sponsor: Namely.com/podcast

Connect with Eric on LinkedIn

8 Tips to Nail Your Next HR Presentation: How to give a killer presentation that showcases your people data and drives business results from Namely

063: Multigenerational Workplace Expert Lindsey Pollak Jun 10, 2019

Namely believes there’s one team that can help make your workplace great: HR. When their days are filled with administrative to-dos, they can’t focus on the big stuff—like parental leave and promotions. Namely’s all-in-one HR, payroll, and benefits platform makes their lives easier, saving them an average of 11 hours each week. Over 1,000 companies use Namely to build a better workplace. Get a free demo at Namely.com/podcast

Let’s Fix Work Episode 63

This week I welcome Lindsey Pollak to the Let’s Fix Work lounge. Lindsey is a multigenerational workplace expert, keynote speaker, and author of the book, The Remix. She is one of the earliest people to talk about the Strauss-Howe Generational Theory. She does not like generational shaming or stereotypes. I just love Lindsey and we have a super fun show in store for you today.

In this episode, we talk about how five generations are working in the workforce right now. Plus, we talk in-depth about how we can take the best from all five generations, learn from one another and actually have some fun in the world of work. So if you'd like to hear two Gen Xers being a little nostalgic and talking about work, you're going to love this episode of Let’s Fix Work.

In this episode, you’ll hear:

What inspired Lindsey to write her book, The Remix
“Rules” of the workspace, one size fits none philosophy and the “solution” for workspaces
Current trends in the workforce, including personalization and transparency
Some assumptions made about today’s workforce, like everyone wants to work from home
What we are missing from work in today’s society
Shaming and blaming of generations, and re-entering the workforce after some time

Resources from this episode:

Thanks to our sponsor: Namely.com/podcast

Lindsey’s website

The Remix

Drop This Beat: Lindsey Pollak Is Remixing The Workplace

062: Sexual Harassment and Virtual Reality with Morgan Mercer Jun 03, 2019

Namely believes there’s one team that can help make your workplace great: HR. When their days are filled with administrative to-dos, they can’t focus on the big stuff—like parental leave and promotions. Namely’s all-in-one HR, payroll, and benefits platform makes their lives easier, saving them an average of 11 hours each week. Over 1,000 companies use Namely to build a better workplace. Get a free demo at Namely.com/podcast

Have you ever been in a situation at work where you witnessed something uncomfortable but you didn’t say anything? Or have you seen leaders exhibit behaviors that are rude or offensive but you were unsure what to do about it? I’ve been there and it was highly uncomfortable. In fact, the situation still bothers me to this day. Here’s the CliffNotes version: Very early in my career, I watched a VP come on strong to a coworker, he befriended her and gave her some additional opportunities at work. Then he loaned her money and they started dating “in secret.” Eventually he had a meltdown and abandoned her. Her career stalled and she ultimately quit. Guess what, everyone? Nobody ever got mad at that VP. Not a single person! Well, that’s not true. I started asking questions of her, but I didn't know what to say.

On today's show I'm talking to Morgan Mercer, founder and CEO of Vantage Point. She is an expert in this field and I am hopeful we can all learn a thing or two from her. Vantage Point uses virtual reality (yes, you read that correctly) to immerse employees, leaders, and managers into scenarios just like the one I described. They then train and test the same individuals on how to respond to difficult situations at work, appropriately.

If you want to hear some of the best ways to handle sexual harassment at work and how virtual reality is paving the way to help us learn how to deal with these scenarios with compassion and empathy, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What standalone virtual reality is and how it can help with anti-sexual harassment training
How virtual reality scenarios help people allocate all of their resources to solving an issue and how it helps people to translate feelings into information
Why and how Vantage Point started with anti-sexual harassment training
The idea that technology can teach you to be compassionate and can teach you empathy, but can it actually change behaviors and change attitudes through this type of training?
Why sexual harassment training through virtual reality is important for employers, what they learn, and how they can set future training scenarios
Morgan shares some stories of how Vantage Point’s technology has been shown to change behaviors, outcomes, or moved organizations forward
Morgan shares her personal why, including why she is interested in fixing work from this perspective

Why Morgan does the work she does: “Women don't speak out unless they speak up in unison. When you realize the level of inequality that so many people live with and face across the board, from economic background to various genders, their ethnicity to whatever it may be, it's really impossible for me not to care. When I leave the world one day I want to look back and I want to feel like I made an impact.” Morgan Mercer, Founder and CEO, Vantage Point

Resources from this episode:

Thanks to our sponsor: Namely.com/podcast

Tryvantagepoint.com

Can VR teach us how to deal with sexual harassment?

Can VR make us more empathetic?

How Virtual Reality Is Helping To Empower Women

Can Sexual Harassment Training Come of Age?

061: Exploring the Sides of Lifecasting with Laurie Ruettimann May 27, 2019

Do you love listening to other people’s stories and experiences from their daily lives? If so, you are not alone! This has become a major industry, with “influencers” showing up across multiple social media platforms and playing a role in the decisions people make. Being an influencer may seem like the perfect job. After all, some of them make huge incomes from their blogs, vlogs, and YouTube channels! But is it right for everyone?

I’ve been sharing my experiences with others since very early in my HR career. I emailed stories about myself to illustrate elements of my life so that people could learn something from those experiences I was having. Today we refer to this practice as “lifecasting,” and on this episode, we’re going to talk about the ins and outs of lifecasting.

Through my lifecasting, you've got a front row seat to my life! I've always been a lifecaster, even when I worked in human resources and I only had access to email years ago. That was my original way to get my message out. However, as the technology has changed, the distribution methods for my message have as well. In today’s episode, we’ll explore the idea of lifecasting, and I’ll give you my thoughts on the practice.

In this episode, you’ll hear:

How I got into lifecasting and my success with it
What lifecasting is and reasons to do it or not to do it
Knowing what is inbounds and what is out of bounds for sharing
Ways to test out this lifestyle to see if blogging/vlogging/sharing is for you

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

Brittany Hennessy “Influencer”

Lifecasting: What It Is and How It Will Change Society

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

060: The Future of Work and Outplacement with Pat Lynch May 20, 2019

What does the future of finding work look like? Well, my friends, it is challenging, of course. We all know that. Our guest today will help guide us through some of the struggles people face in a transition between jobs. Patrick Lynch is the President of CMP Southeast Region, a talent and transition firm that helps HR leaders develop their people and teams across the full talent life cycle – from talent acquisition and leadership development to organization development and outplacement support.

In this conversation, we speak honestly about the challenges of finding work, especially if you're over 50, you're a woman, or you're differently abled. We talk about the ways in which outplacement can help you develop a network, grow your network, and find a job that you can actually be successful in. Plus, we talk about some of the challenges workers of all types are facing in today’s job economy. So if you want to think more strategically about the future of finding work or learn more about outplacement, check out this episode of Let’s Fix Work.

In this episode, you’ll hear:

What outplacement is and the ways this service can benefit you
How getting a new job is changing and how to look at networking in the 21st century
How an introvert really can be effective at networking
Pat’s take on the future of work
That older candidates must be creative at finding new work
The importance of taking control and being a lifelong learner

“Things are moving at such a fast rate that you have to be always keeping yourself current because some industry darling all of a sudden could be disrupted in a matter of a few short years. Now what do you do? And so you have to have that ability to adapt and be flexible.” ~ Pat Lynch, CMP

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

Connect with Patrick on LinkedIn: https://www.linkedin.com/in/patricklynchcmp/

CMP website: https://www.careermp.com/

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

059: Human Resources and The Commoditization of Work with Laurie Ruettimann May 13, 2019

The commoditization of work is real and it's not just for people at Uber and Postmates. The future of work has nothing to do with humans and has everything to do with worker metrics.

From retail to healthcare to hospitality, algorithms and machines that can do certain jobs are doing them and they're doing them better than humans. We don't get to digitization and automation without first having an honest discussion about how jobs are commodities. If a company can commoditize and outsource your job and remove the financial and emotional burden of being responsible for your overall experience, they will.

Guess what, folks? We're not having an honest conversation about these topics. Until now, that is. In this episode of Let’s Fix Work, I'm talking about human resources and the commoditization of work. I share some strategies HR professionals and leaders can employ to put the focus back on humanness in human resources.

In this episode, you’ll hear:

The future of work and examples of commoditization
Full-time jobs are being replaced by contractors or freelancers
The reason HR professionals need to start to pay attention to the gig-economy
Why HR must get involved and start thinking about the whole talent pool

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

https://www.wsj.com/articles/the-end-of-employees-1486050443

https://www.ipse.co.uk/about-us/ipse-us.html

https://blog.freelancersunion.org/

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

058: Advancing Onboarding Policies to Empower Organizations with Dane Hurtubise May 06, 2019

I have another exciting episode of Let’s Fix Work for you this week! My guest is Dane Hurtubise, Vice President of Platform and Partnerships at Greenhouse Software. In today’s episode, we talked about moments that matter, whether it's in the interview process, the hiring process, pre-boarding or onboarding, whatever moment you're in regarding the world of work. Those moments matter and they also better be great, especially in our current talent-driven economy.

We discussed the relationships that exist in the corporate world between employers and their employees and how software can enhance that relationship and how to empower employees so that they can be as productive as possible. Plus, we discussed how hiring managers or recruitment teams can now get beyond the point of being bogged down with administrative paperwork and focus on the employee instead. All of this leads to having the best experience possible at work to help people have meaningful lives. So, are you ready to fix work? If you want to hear how Greenhouse Software can help bring meaning back to your office, how to advance the onboarding process, or how to empower employees, then listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

How the relationships between companies and employees are changing
Opportunities for employers to connect with potential employees that have often been missed, and how employees can now be heard and taken care of
The idea of onboarding and development cycles between employers and employees
The differences between good and bad onboarding
What or who is responsible for good onboarding to occur
How the best practices for recruiting are included in Greenhouse’s software product
What the future of technology holds for enhancing the employer/employee relationship and the innovation that is being developed
Encouraging a proactive nature in recruiting and empowering companies with the technology they need for recruiting
The importance of work in people’s lives and how meaningful that work should be

“Think about all the different crucial moments that happen in someone's life as an employee. Things like termination, a relocation, a promotion, and of course, onboarding. These are the kind of moments that really matter, the ones that you tell your friends and your loved ones about.” -Dane Hurtubise, Greenhouse Software

“If we're having 10 jobs or more or even a short career, we want to be able to make those moments really matter. When you leave the organization, what are you going to say about your time at that company? Are you going to say great things? I really think there's a moment of feeling empathy that we can capture, create, and build trust with employees.” -Dane Hurtubise, Greenhouse Software

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

Connect with Dane Hurtubise on LinkedIn: https://www.linkedin.com/in/hurtubise/

https://greenhouseopen.com/ Use code fixwork for 25% off your ticket

Greenhouse Software is a new sponsor of Let’s Fix Work. At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. And then I’ll see you in New York in June!

057: Well-being in the Workplace with Dr. Laura Hamill Apr 29, 2019

This week’s show is all about well-being. Joining me is an expert in the well-being field, Dr. Laura Hamill. Laura is the co-founder, Chief Scientist, and Chief People Officer of Limeade. Limeade is a software company that elevates the employee experience and helps build great places to work. Their focus is on the whole person and the whole company, with tools and programs to support both.

Laura and I had a great conversation about what it means to be a whole, healthy functioning adult, plus non-toxic work environments and the actual work it takes to get there. Additionally, we talked about how to build a productive environment where people enjoy their jobs, respect one another, have boundaries, and actually can go home and enjoy their lives.

if you've ever thought about well-being and wondered if it's just a fad, I think you're going to love this episode, so sit tight and listen to this episode of Let’s Fix Work with my special guest, Dr. Laura Hamill.

In this episode, you’ll hear:

Limeade: who they are, what they do, and who they help
Dr. Laura’s journey from the world of psychology and research to Chief People Officer and Chief Scientist at Limeade
Burnout: the science behind it, why it happens, and how to prevent it
The power of gratitude and recognition
Dr. Laura answers the question, “Does it do gratitude and recognition a disservice when we create a formal program around it?”
Laura shares what she is most optimistic about when it comes to the future of work
The evolution of caring about people in the workplace

“There's a lot of great research to say that the more gratitude you have in your life, the higher levels of well-being you have. This kind of overall quality of life is enhanced by being grateful.” ~Dr. Laura Hamill, Ph.D

“What if we thought about all these things we do in human resources from the perspective of the employee? Instead of thinking about... we have these benefits and we have learning and development and we have a recognition program, what if we really tipped all of this on its side and said, how do we show our employees that we care about them and how do we create an amazing employee experience?” ~ Dr. Laura Hamill, Ph.D

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Connect with Laura on LinkedIn

Limeade Learn more about Laura

Laura is one of the top 100 HR tech influencers

Ebooks:

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

056: Success, Failure and Goal-Setting with Laurie Ruettimann Apr 22, 2019

This week on Let’s Fix Work I am going to be talking about goals and goal setting. The topic is timely because I’m heading down to Atlanta to meet with my business coach, Jesse Itzler. I'm going to stand in front of him and my entire cohort of about 100 and I'm going to talk about why I didn't achieve my fourth quarter goals in 2018. Yes, it’s going to be hard. But, I am all about owning up to why I didn’t make things work and learning the steps needed to fix what wasn’t working. In this episode, I share how and why I began working with Jesse. One of the things you will hear is about how Jesse coaches his clients using a system that prioritizes goals while focusing on your health, work, family, and creativity. When I began working with Jesse, I also wanted to layer that approach of prioritizing goals on top of a time management tracking tool and really learn how to spend my time doing the things that would move my life and my business forward. I wanted to put myself first.

At the beginning of the year, I took a page out of the corporate playbook and I got my head out of my ass. Once I started to have boundaries, I started to have goals. I began setting standards for myself and 2019 came into focus. I've been doing more writing, I've been doing more speaking and I've been doing more business development. But yet, I've been missing some goals because I'm human. Today, I also share insights and lessons about the best laid plans, because I’ve learned that even when you map it out and you create rock-solid systems, life happens.

If you want to hear about my successes and failures with goal setting, the importance of putting yourself first, and making an effort to at least try to attain a specific goal, then listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

My method for creating a system and plan for goal setting
Writing a book proposal even if when I was scared and my pre-mortem told me I was sure to fail - but I got a book deal!
Running life on your schedule and with integrity
The importance of putting yourself first
When to consider getting a coach or therapist

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Jesse Itzler: https://jesseitzler.com/

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

055: How to Build Relationships as a Leader with Kevin Kruse Apr 15, 2019

I am so excited to share this episode of Let’s Fix Work with you! My guest this week is Kevin Kruse, founder and CEO of LeadX. Kevin is also a New York Times bestselling author of nine books. He has a brand new book hitting the shelves titled Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business. I have been following Kevin’s career for around ten years, and it is wonderful to finally have him as a guest on the show.

Besides talking about a “no-rules” work zone, we discussed the role of “love” in leadership. That's right, love. We explored the idea that you don't actually need to like someone who works for you or with you, but you do need to love that person. It's smart and interesting conversations like this one that keeps me excited about doing this podcast! So if you enjoy learning about the interconnectivity between love and work, leadership principles, or “no rules” work zones, join me for this conversation with Kevin Kruse.

In this episode, you’ll hear:

How rules can get in the way of relationships
Success and understanding that can develop when leaders connect with employees, explain the company culture, and the “why” behind certain actions
Leadership is a superpower - not a choice
The importance of the “close the open door” principle and the power of creating a sense of psychological safety in others
The “crowd the calendar” idea and the importance of scheduling open-office times and your work
How to personalize your leadership approach
The reasoning behind not over-investing in one person but rather leveraging the talents of top performers
Kevin’s perspective on why leaders must lead with love by putting the needs of others ahead of their own
That whatever rules you have, it’s important to have a conversation about them...then the rule will be strengthened because of the relationship that develops

Resources from this episode:

Thank our sponsor: https://Ultimatesoftware.com/LFW

Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business: https://amzn.to/2U59biV

John Wooden Quotes https://www.success.com/27-quotes-by-john-wooden-to-motivate-you-to-be-better/

Kevin’s website: https://www.kevinkruse.com

Kevin on Twitter: https://twitter.com/kruse

Kevin on LinkedIn: https://www.linkedin.com/in/kevinkruse67

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

054: Technology, Authenticity, and Creativity at Work with Rana Stanfill-Hobbs Apr 08, 2019

This week on Let’s Fix Work, I am excited to introduce you to Rana Stanfill-Hobbs. She wears many hats, including Director of Insights at Ultimate Software (our sponsor), mom, step-mom, musician, and consummate learner. On today's episode, Rana and I talk about enterprise software and technology, of course. We also talk about her journey from someone who recognizes patterns to an individual who's living a full and authentic life at work. Rana is also the founder of Compass Credo, a website that helps people achieve their best lives and live according to their own set of values. I love it! It's not often that I speak to someone who's an artist, singer, and songwriter, as well as the Director of Insights at a technology company. Rana’s background and expertise are really fascinating. If you love strong women, technology talk, and learning how to live an authentic life, then sit tight and listen to this episode of Let's Fix Work.

In this episode, you’ll hear:

The influences of creativity and understanding how to create the best work environments
Recognizing what you’re good at and how you excel
The importance of having an open dialogue with customers to determine where they are in their journey, everyone is at different experience points
Balancing the excitement of introducing a new technological platform in a company and why it’s important to slow the pace when onboarding
Moving towards an honest conversation about imperfect solutions that can help move an organization forward
How technology can help with positive conversations such as continuous performance management
How to be your authentic self at work

“The more that you can be human, more authentic, and the more holistic you are thinking about life and the work that you're doing, the better you can navigate all of this. And the more powerful the connections are that you have with your customers, your colleagues, and with people in general.” ~ Rana Stanfill-Hobbs

Resources from this episode:

Thank our sponsor: Ultimatesoftware.com/LFW

Rana Stanfill-Hobbs on LinkedIn: https://www.linkedin.com/in/ranahobbs CompassCredo on LinkedIn: https://www.linkedin.com/in/compasscredo CompassCredo on Facebook: https://www.facebook.com/pg/compasscredo/

Compass Credo https://www.compasscredo.com

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

053: Training, Leadership, and Being Vulnerable in the Workplace with Max Yoder Apr 01, 2019

This week on Let’s Fix Work, I'm talking to Max Yoder, Co-Founder and CEO of Lessonly. Lessonly is an online service that provides bite-sized learning with big impact to today’s trainers, managers, and subject-matter experts to help them create training content in minutes. Max is also the author of Do Better Work: Finding clarity, camaraderie, and progress in work and life.

In today's episode, Max and I flex our Midwestern accents and talk about training in the workplace. We also talk about vulnerability, leadership, and nonviolent communication. Not bad for a kid from Goshen, Indiana, right? So if you like tech entrepreneurs who don't pat themselves on the back for simply being CEOs, you're going to love Max!

In this episode, you’ll hear:

How Lessonly got started and how it addressed the need for training software in the workplace
Max’s impression of Human Resources in the workplace today
About Max’s book, Do Better Work, and what drove him to write it
What is actually means to “do better work”
Vulnerability: why Max doesn’t use the word and what he thinks it has to do with work. Plus, what to tell someone who has no space to be vulnerable in their job
How Max got to a point in life where he actually gave a shit about work
The Lessonly conference, some speakers that will be attending and what attendees can look forward to in 2019
Max shares his thoughts on broken workplaces and what he thinks the first step is in fixing them

Resources from this episode:

Thank our sponsor: Ultimatesoftware.com/LFW

Book: Do Better Work: Finding clarity, camaraderie, and progress in work and life

https://amzn.to/2USQlg7

Megan Jarvis, PHR: https://www.linkedin.com/in/megan-jarvis-phr-41961327/

https://www.indystar.com/story/money/2015/05/22/lessonlys-max-yoder-next-

tech-star/27743731/

Lesson.ly: https://www.lessonly.com/yellowship/

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

052: Wellness, Leadership, and Performance with Jeanette Bronée Mar 25, 2019

This week’s episode features Jeanette Bronée, performance strategist, culture coach, wellness advocate, and founder of Path For Life, Inc. Jeanette helps leaders and companies rethink performance by asking “The Right Why®” so they can lead themselves and their people better and achieve sustainable success. She is passionate about how we can create a culture of care by unlocking what truly drives performance, engagement, and motivation from the inside out.

In this episode, we talk about the intersection of wellness, well-being, culture, leadership, and performance. In addition, Jeanette shares a poignant story about her mother. She also sweetly talks about her father who was also an executive headhunter. If mental illness has touched your life, or you simply want to know how to take better care of yourself, and also want to know what well-being has to do with leadership and performance, I promise you don't want to miss this episode. Sit back and listen to a special and very human episode of Let’s Fix Work.

In this episode, you’ll hear:

Jeannette’s idea of changing the nature of work and the importance of self-care
Her unique approach to fixing work
Applying the methodology of thinking as your employee’s clients when a conflict arises, how it can help clear the fog and makes relationships a little bit different
What is making us sick at work and how we can overcome it
The connection between nutrition and work and what Jeannette is doing to advocate for better nutrition
Advocacy of mindfulness, what it is, and the applicability for the workforce
Jeannette’s thoughts on creating a company culture of pausing, and what could change
The role of leadership in fixing work, creating a less toxic and more engaging culture, climate, and work environment

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Website: http://www.jeanettebronee.com

For videos:https://www.jeanettebronee.com/keynote-speaker/

Blog: http://pathforlife.com

Twitter: http://twitter.com/jeanettebronee

LinkedIn: http://linkedin.com/in/jeanettebronee

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

051: Behavioral Economics in the Workplace with Dr. Daniel Crosby Mar 18, 2019

This week on Let’s Fix Work, I am joined by Dr. Daniel Crosby. Dan is an author, psychologist, and Chief Behavioral Officer at Brinker Capital. His primary focus is in behavioral economics and understanding how we make decisions around money. Dan and I met almost a decade ago, at a time when the economy wasn't doing very well. Since then he has published two books on the topic of wealth, money, and psychology. In this episode, we talk about behavioral economics in the workplace and why it all matters.

If you are interested in the role behavioral economics plays in the market, the workplace, and how it affects our decisions, tune into this episode of Let’s Fix Work.

In this episode, you’ll hear:

Can we be doing better with our money?
Willpower and why relationships and context matters
Freewill, do we still have it?
We answer the question, is the market consistently eroding what's in our best interests?
Designing better employment experiences
The role and responsibility of people in power

On decision making: “Putting yourself in the right situations is a very big deal because we have limited willpower. Surrounding yourself with good people and being in good places is more than half the battle.” Dr. Daniel Crosby

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Dan Crosby TW https://twitter.com/danielcrosby

Dan Crosby LI https://www.linkedin.com/in/danielcrosby

Dan Crosby Books:

The Behavioral Investor https://amzn.to/2STAo7q

The Laws of Wealth: Psychology and the secret to investing success https://amzn.to/2VPVK7C

Everyone You Love Will Die https://www.kickstarter.com/projects/458001451/everyone-you-love-will-die

***

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

050: Healthy Mindsets and Winning Rituals with Laurie Ruettimann Mar 11, 2019

This week’s episode is special because we have hit our 50th episode milestone! I am thrilled that our Let’s Fix Work community is thriving. Today, I want to focus on doing the inner work so that you can have the best year yet. As I always say, we fix work by fixing ourselves.

In this episode, I share my top three mindset tips I've learned from friends, colleagues, and guests on this podcast. My tips will help you reflect where you spend your time, rethink who gets your attention, and encourage you to be of service to those around you. So if you are ready to make a lot of money, kick butt, and take names, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

What having a healthy mindset has to do with success
Rethinking the way you manage your time and expectations
Setting clear expectations on performance and stop wasting emotional and physical energy on poor performers
The importance of reimagining your brand and being of service

Resources from this episode:

Thank our sponsor: Ultimatesoftware.com/LFW

Jesse Itzler https://jesseitzler.com/

Kevin Kruse https://www.kevinkruse.com/

Laurie Ruettimann https://laurieruettimann.com

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

049: Defining Psychological Safety in the Workplace with Professor Amy Edmondson Mar 04, 2019

In this episode of Let’s Fix Work, I talk with Professor Amy Edmondson from Harvard Business School and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. HR leaders and executives love this book, and they love Amy for her rigorous take on what it means to create a high performing and humane work environment. Her name and ideas come up in my social circles over and over again. I've come to know of Amy’s work through many women that I admire. And since it’s really important to them, it’s equally important to me.

So if you are interested in psychological safety, inviting participation, and creating a productive workplace of tomorrow, then listen to this week’s episode of Let’s Fix Work.

In this episode you’ll hear:

Why organizations are fearful in the workplace today
Why people need to understand that our human instincts, and especially our human instincts in hierarchies, are at odds with our organizational goals
The definition of psychological safety
How we reconcile psychological safety and corporate social responsibility
That psychological safety tends to be quite variable across groups in an organization
How leaders in the middle have figured out that they want their group, their part of the organization to be engaged, dynamic, energized, and candid
People need to feel free to be candid and feel free to offer candid feedback
How leaders can create that fearless organization, what it looks like, and some concepts leaders can use
Being a leader is so different than it was even 10 years ago, and it requires such an exceptional and extraordinary skill set
What the fundamental job of a leader is today

“How can you create the conditions whereby we can show up and do the work we need to do, but also keep thinking about how will we be doing it better tomorrow?” ~ Professor Amy Edmondson

“Set the stage, invite participation, and respond productively.” ~ Professor Amy Edmondson

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Amy at Harvard Business School: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6451

Amy on LinkedIn: https://www.linkedin.com/in/amedmondson/

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth: https://amzn.to/2XntpqW

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

048: Dream Jobs Happen with Health Insurance - Ryan Arnold WXRT Feb 25, 2019

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week I'm talking to radio personality, Ryan Arnold. He's a longtime friend and DJ at WXRT, Chicago's Finest Rock. He's also the founder of Desoto and State Communications. In today's show, we talk about what it's like to have a dream job and how health insurance makes dreams possible. We also cover side hustles, entrepreneurship, and the art and act of service.

If you want to hear how dream jobs happen with health insurance from a smooth-talking radio personality and PR professional, then sit back and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

Ryan’s love of communicating,presenting, and being a personality: when he decided he was going to be in radio
His experience during the Great Recession, unable to find a job in radio and taking a job as a heavy equipment operator
The important lesson of checking ego at the door and coming back to earth
Benefitting from and having your world change from access to healthcare
The normal culture of a radio station versus the culture at WXRT
Having a dream job and Ryan’s thought about it all
Ryan’s passion for communicating on behalf of the little guy
Ryan’s PR company, Desoto and State: why the company exists, who they work with, and the work they do

“I'm privileged to do this every day. I walk into the Prudential Building where the station is located, my key card beeps and I walk into the studio. I'm grateful every day.” Ryan Arnold, DJ at WXRT

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFWDesoto And State Communications: http://desotostate.com/

Ryan on WXRT: https://wxrt.radio.com/hosts/ryan-arnold

Ryan on Twitter: https://twitter.com/RyanArnoldRocks

Ryan on Instagram: https://www.instagram.com/ryanarnoldrocks/

2112: https://2112inc.com

Maggie Rogers: https://www.maggierogers.com

Courtney Barnett: https://courtneybarnett.com.au

047: Artificial Intelligence and Human Resources with Armen Berjikly Feb 18, 2019

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week on Let’s Fix Work, I welcome entrepreneur and technologist, Armen Berjikly. Armen currently serves as the Senior Director of Growth Strategy at Ultimate Software, where his expertise in human-computer interactions drives Ultimate's artificial intelligence platform and direction. Prior to his time at Ultimate Software, Armen served as the Founder and CEO of Kanjoya, Inc., a workforce intelligence company that pioneered critical advancements and understanding of human emotion. Yes, all of this makes Armen expertly able to talk about AI in the workplace.

If you're interested in the hype, the reality, and hope of AI in the workforce, then sit back and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

The intersection of artificial intelligence (AI) in the world of work
What AI is and what it is not
Human Resources and AI: what AI is doing to help individuals make better decisions. Plus, will AI replace HR professionals?
The importance of building a code of conduct for AI
The red line that technology should never cross
How AI enables HR professionals to do their job more efficiently and how it enables them to enjoy their job
AI can help HR make decisions with more competence and more fairly
Armen’s outlook as a leader, on the current state of work in the world today

“Solutions are rarely simple. It's rare to just throw a machine at a problem and magically everything will work, right? It has to be a partnership, like a symphony.” ~Armen Berjikly, Senior Director of Growth Strategy, Ultimate Software

“It's so easy to put technology on a pedestal and worship it. But that's not the role that technology needs to play in society. We have hard decisions to make. Can technology help us make decisions better, more fairly, more quickly, and help us lead better lives?” ~Armen Berjikly, Senior Director of Growth Strategy, Ultimate Software

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Armen on Twitter https://twitter.com/armenberjikly

Armen on LinkedIn: https://www.linkedin.com/in/armenb

How Your HR Department Can Develop an Ethical Stance on AI: https://hrdailyadvisor.blr.com/2018/11/28/how-your-hr-department-can-develop-an-ethical-stance-on-ai/

046: How to Become a CEO with Martin Moore Feb 11, 2019

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

Martin Moore is the founder and CEO of Your CEO Mentor. He is a successful CEO who has already walked the path of leadership and is now sharing what he knows about leadership with others. He is the “leader from down under,” and is also my guest this week on Let’s Fix Work.

In this episode, Martin and I talk about the five ways to kill your leadership career, the core skills needed to be an effective leader, as well as, the state of leadership today. So if you're looking to improve your leadership skills and want to hear from a man who knows a thing or two about leadership (and has a killer Australian accent), sit back and enjoy this episode of Let’s Fix Work.

In this episode you’ll hear:

Core leadership skills needed in the workforce today
How to know if you’re ready for leadership
Tips for delivering feedback or receiving feedback when a conflict arises
How to avoid ambiguity as a career killer
Being mindful and focused as a leader and the need to carve out time for mindfulness
Martin writes that far too many leaders are working at the wrong level. He explains what this means
Martin shares what Your CEO Mentor is and the programs it is bringing to leaders in 2019 and beyond
Why resilience is so important to being a CEO and leader
The importance of integrity and character
Creating a company culture from the top down

“There are five basic skills for a leader. The first of those is communication, and when I say communication it's not just talking, because all leaders can talk. It's about listening and understanding the people that you're talking to. And, you need to have the ability to get the most out of your people by having the leadership dialogue that brings out their best.” ~ Martin Moore, Founder and CEO, Your CEO Mentor

“Leadership drives culture and culture drives performance.” ~ Martin Moore, Founder and CEO, Your CEO Mentor

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFWMartin Moore’s website: www.yourceomentor.comConnect with Martin on LinkedIn: https://www.linkedin.com/in/martin-moore-075b001/ **Listeners Receive a 15% discount to Martin Moore’s Leadership Beyond the Theory program: https://courses.yourceomentor.com/courses/lbt Use Discount Code LFW15 (Code is valid from Feb. 1st-28th. Class starts on Monday, March 4th)

045: Why Employees Engage In Bad Behavior with Dr. Julena M. Bonner Feb 04, 2019

We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free, educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week on Let’s Fix Work, I welcome Dr. Julena M. Bonner. She's an Assistant Professor in the Management Department of the Jon M. Huntsman School of Business at Utah State University. That’s right everyone, this week we've got an academic in the house!

Dr. Bonner received her Ph.D. from Oklahoma State University and her research interests include behavioral ethics, ethical leadership, emotions, and workplace deviance. Recently, Dr. Bonner wrote a research paper on employee unethical behavior, which we’ll cover in this episode.

So if you're interested in learning why employees spit in people's food (you betcha’, we're going there) and how to mitigate this kind of bad behavior, sit tight and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

Dr. Bonner share why she began her research on customer and employee hostile interactions
Some types of lashing out behaviors employees displayed that Dr. Bonner observed during her research; including assault, sabotaging food, and more
Given the risks and consequences of employee bad behavior against customers, employees still do it and we explore some reasons why
Where emotional responses originate
Ways to mitigate employee bad behavior or stop it in its tracks
What a culture of ethical behavior and ethical leadership looks like

“When a work environment has a strong culture of ethical behavior to your formal policies and informal values exemplified by other employees and managers, employees are more likely to control their reactions and behave professionally when they're mistreated by the customer.” ~ Dr. Julena M. Bonner

Resources from this episode:Dr. Julena M. Bonner: http://huntsman.usu.edu/directory/bonner-julena

Laurie on LinkedIn: https://www.linkedin.com/in/laurieruettimann/

Let’s Fix Work on LinkedIn: https://www.linkedin.com/company/letsfixwork/

044: Relationships are the Currency of Business With Hung Lee Jan 28, 2019

Let's Fix Work is underwritten by WorkHuman, sponsored by Globoforce. Visit WorkHuman.com and use code WorkHumanLFW for a $100 off discount.

This week on Let’s Fix Work, I am happy to introduce you to Hung Lee. Hung is the founder of WorkShape.io - the revolutionary recruiting platform for software engineers. He's also an editor of the leading industry newsletter called Recruiting Brainfood. I love the newsletter, and I know you will too!

Today, Hung and I are talking about the real currency and real truths of business and relationships. Hung and I also have an honest chat about work, mental health, entrepreneurship, and what it takes to actually make a sale. And spoiler alert: it's really hard to sell stuff.

Whether you're an entrepreneur just starting out or a seasoned careerist who's curious about hanging a shingle, know this: business relationships are important. We’re talking about that and more, in this episode of Let’s Fix Work.

In this episode you’ll hear:

Hung share his entrepreneurial journey
The stereotypes and myths of entrepreneurship
Hung’s unique take on being an entrepreneur and on role models
The risks and downsides of being in business
How the steps to customer acquisition differ when you are an employee vs. an entrepreneur
Make it easy for people to buy from you: How the hell do you do that?
Recruiting Brainfood newsletter, Hung’s thoughts and thinking behind creating it
The real currency of life, relationships, and how Hung developed his own relationship skills for business

“In a connected world, people need to be very conscious of where the flow of information is and if you're a businessperson or an entrepreneur, you need to be standing at the confluence where that information flows for your particular market or industry. You know you can have flaws in every single thing you're doing. But if you stand in the right place, you're going to be alright.” ~ Hung Lee

Resources from this episode:LinkedIn https://www.linkedin.com/in/hunglee/

Twitter https://twitter.com/HungLee

Facebook https://www.facebook.com/hunglee88

Instagram https://www.instagram.com/hung_lee

Website: workshape.io

Recruiting Brainfood is a 3 Course Meal

Sunday newsletter
Mon-Thurs - group discussion on the shared content
Friday - livestream the best thoughts + bringing in the original content creators to share their insight.

How to participate:

Join the newsletter here (https://lnkd.in/gPqC6k8)
Join the community here ( https://bit.ly/2somDTn )
Save your seat for the livecast here ( https://bit.ly/2RIR7xM)

043: Work-Life Flexibility for Women with Kathryn Sollmann Jan 21, 2019

Let's Fix Work is underwritten by WorkHuman, sponsored by Globoforce. Visit WorkHuman.com and use code WorkHumanLFW for a $100 off discount.

When I think of today’s guest, I think of her as a superb expert in career advice. I am happy to welcome to Let’s Fix Work, Kathryn Sollmann. Kathryn is a speaker, coach, and author. In her new book, Ambition Redefined, she encourages independence from “lean-in” and “break the glass ceiling” language. She wants you to find your own brand of ambition and success, take advantage of today's more flexible workplace, and chart alternative career paths that accommodate and fund the life that you want and you deserve.

One of Kathryn’s missions is to show women that there is a lot of flexibility to be found in the workforce today. So if you want to find balance but don't know where to start, and if you deal with childcare issues or aging parents and you're sick of the way the rat race doesn't take care of you, then sit back and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

Kathryn’s work as a career coach to women over the last 15 years
What the book, Ambition Redefined, is all about
Finding flexible work that fits your life
How the message around side hustles and aggressive entrepreneurship is hurting the workforce
Kathryn shares an example of a client who was told to lean into the system, just couldn't swing it, and eventually found a great mix of flexible work, but rewarding work as well
Opting out of Corporate America and the dangers of not working
How to broach the topic of work-life balance with a boss
The six different kinds of work flexibility

Kathryn said it best when she said, “There are lots of smart, talented, and ambitious women who are looking for a different kind of work paradigm. One that allows them to more capably blend work and life.” If you come away with anything from this episode, I hope you come away with knowing that you can find some kind of flexible work that fits your life!

Resources from this episode: Website: https://www.kathrynsollmann.com/

Twitter: https://twitter.com/kathrynsollmann

Facebook: https://www.facebook.com/9LivesForWomen/

LinkedIn: https://www.linkedin.com/in/kathrynsollmann/

Instagram: https://www.instagram.com/kathrynsollmann/

Book: Ambition Redefined: Why the Corner Office Doesn't Work for Every Woman & What to Do Instead

042: Labor Relations and Unions in 2019 with Jason Greer Jan 14, 2019

Let's Fix Work is underwritten by WorkHuman, sponsored by Globoforce. Visit WorkHuman.com and use code WorkHumanLFW for a $100 off discount.

Not everyone knows that I am a daughter of a police officer. My mom is retired from the Chicago Police Department. She has a great benefit plan and pension package. That’s because of smart union negotiations. Yes, the union has done right by my family. And speaking of unions, my guest this week is Jason Greer, labor relations expert and founder of Greer Consulting Inc. He is a Gen-Xer with a slightly different take on unions. He believes in protecting the working class and that there is strength in numbers. But yet he also believes a union is the wrong way of protecting your interests. We talk about all of that and more in this week’s episode of Let’s Fix Work.

In this episode you’ll hear:

Jason’s quick and dirty story of who he is and what he does
The reasons many companies fight unions and work to keep them out
Jason’s thoughts on “getting the union you deserve”
Labor relations and why it’s really shades of grey (and not just black and white)
If employees forgo use of a union, what can they do to protect their benefits and interests?
How to bridge the divide and recover a relationship that's broken following a union or employee dispute
Unions and the civil rights movement, how the two are connected and whether or not unions have been good for protecting minorities in America
Jason shares one horror story about what a union does and doesn't do if you don't play along
How can you decertify a union? Jason shares what you can do, what's legal, what’s illegal and some next steps you can take

Leaders and employees, if you take anything away from this conversation, take this: You've got to start the conversation early about what you want and voice your expectations. If you do so, maybe you won't need a union or even an intermediary. What you need most is to have a voice, to be brave and to begin the conversation. Jason said it best when he said, “There is strength in being proactive.”

If you are interested in the state of unions in 2019 or you want to hear from an African American man who talks about civil rights and busting unions from a different perspective, then give this episode a listen.

Resources from this episode:

Jason’s website: https://www.greerconsultinginc.com

Twitter: https://twitter.com/LaborDiversity

Facebook: https://www.facebook.com/GreerConsultingInc/

LinkedIn: https://www.linkedin.com/in/jasonjgreer/

Danny Ozment’s Podcast Supercharger Course: https://dannyozment.com/podcastsupercharger

041: Disruptors, Unconscious Bias and Gender Equity with Dr. Patti Fletcher Jan 07, 2019

Are you known as a troublemaker? Do you hate the status quo? Well, on today's show, Dr. Patti Fletcher joins me to discuss what it means to be a disruptive influence at work and how it can work to your advantage. Dr. Patti Fletcher is a global speaker on gender equity, cultural transformation and leadership, and the best selling author of the book, Disrupters: Success Strategies from Women Who Break the Mold.

In addition to talking about disrupting the status quo, we talk about Patti’s career journey, how she came to research the topics of unconscious bias and gender equity, plus we talk all about her book. Additionally, we discussed the topic of gender equity and exclusivity. And of course, we covered disruption in the workplace - both the positive effects and negative.

In this episode you’ll hear:

The various stages of Patti’s career beginning with enterprise software and on to what she is doing now
How Patti came to pursue the topic of disrupting HR and gender equity in the workplace
Patti shares about her book, Disrupters: Success Strategies from Women Who Break the Mold, real-life stories from real women in the workplace
What Patti thinks about the book Lean In, it’s message about gender equity and why, in the words of Michelle Obama, “That shit doesn’t work.”
Disruption and disrupters, including negative disruption and positive disruption
What to do when someone feels threatened when you are disrupting the status quo and how to protect your own interest in a healthy way
Stories of people who didn’t belong and found purpose and meaning elsewhere
The state of business today as it relates to disruption, unconscious bias and gender equity

In the wise words of Dr. Patti Fletcher, “There is a status quo that’s no longer serving the world in which it lives and we have to disrupt it. Disrupting means you unpack it. Some things might be working, let’s keep those. But let’s disrupt the ones that aren’t.”

So if you're ready to burn bridges or at least shake up your career, this episode is a MUST listen. Oh and hey, come see us at WorkHuman in March, in Nashville, Tennessee! We are appearing together on a panel and we’d love to meet you.

Resources from this episode:

Today’s Sponsor: WorkHuman.com - Use Code WORKHUMANLFW for a $100 discount

Dr. Patti Fletcher’s websiteDr. Patti Fletcher’s book Patti on Twitter, Instagram, Facebook She for S.H.E. Conference SXSW (South by Southwest)Lean In by Sheryl Sandberg

Thanks to Danny and his team at Emerald City Productions, the producers of Let’s Fix Work.

040: Be Your Own Life Coach with Laurie Ruettimann Dec 31, 2018

I love it when podcasts are confessional and brave. It inspires me and makes me want to tell you all of my secrets. But what happens when a podcast veers away from being authentic to straight-up marketing that is, well, somewhat jarring? I will tell you what happens (because it did); I become inspired to record a bonus episode to talk all about it.While listening to a marketing podcast, the host shared her experience about a recent weight gain. What was perceived as authentic and vulnerable at first, crescendoed into an affiliate marketing pitch. Okay I understand podcast hosts sell products on their episodes. I get it and can respect it. I may sell products or services on my podcast in the future, as well. But then the host said this, “Everybody needs a life coach,” and my respect flew right out the window.

I’m not really sure that everybody needs a life coach. I do know that everybody needs psychological safety, love, food and healthcare. Sometimes we say, “Life coach,” when we mean, we need friends (or support) or even therapy.

The work of living an authentic life, where we are happy with ourselves, where we treat our bodies and souls with kindness, that doesn’t happen in a mastermind group, with a life coach or even in therapy. It happens in our hearts. And, that is the topic of this bonus New Year’s Eve episode - it’s about doing the work, being your own life coach and fixing yourself in 2019.

Resources from this episode:

John Hancock Stair Climb - http://bit.ly/LFRHustle19

Snickerdoodles recipe - https://laurieruettimann.com/omahs-snickerdoodles/

039: The Feedback Fix with Joe Hirsch Dec 17, 2018

This week’s guest on Let’s Fix Work is Joe Hirsch, TEDx speaker and best-selling author of ‘The Feedback Fix’ and managing director of Semaca Partners, a boutique communications firm. Joe is also an award-winning educational leader in using applied behavioral science to create more positive and better-performing workplaces.

In this episode, Laurie asks Joe about his philosophy behind creating positive change and his methods of optimizing how you give and receive feedback. He also explains the correct mindset to approach feedback as a manager, do you want to force a change or provoke an insight? Laurie and Joe discuss bypassing resistance to change and how traditional performance management falls short when compared to treating people as agents of change.

Laurie quizzes Joe about when it is appropriate and how to tell someone that their feedback is unwanted, and both then discuss some anecdotes about times they received feedback that was difficult to digest. Joe and Laurie then explore how to avoid recreating family dynamics in a professional environment and why it is important to deputize and delegate feedback as a manager. Laurie and Joe unpack some of the preconceptions about gender roles pertaining to feedback, Joe covers the importance of collaboration and towards the end of the episode, gives his conclusions about the collaborative nature of feedback and a gem of a quote. “Letting go isn’t about what you give up, it’s about what you give.” We’ll be using that one in the future.

Twitter: @joemhirsch

LinkedIn: https://www.linkedin.com/in/joemhirsch/

Book: “The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way to Change”

Website: www.joehirsch.me

TEDx Video: "The Joy of Getting Feedback"

038: Entrepreneurship and Coaching with Nando Rodriguez and German Marin Dec 10, 2018

For episode two of this season, we welcome Nando Rodriguez and German Marin from Brooklyn New York to the show. Nando Rodriguez is a former recruiter and blogger who now works as a coach, influencer and an advocate. German is a LinkedIn headshot and online dating photographer. Both live their lives openly on social media as entrepreneurs and influencers.

To start the interview Laurie asks Nando and German about their early careers, how they got into their current jobs and what it is like living in the public eye through social media. Nando discusses his time as a blogger and what it is like using social media for dating and business, he and German also talk about how they initially met and how their careers have intertwined with their personal lives.

Next, we delve into how Nando and German support and lift each other up in their daily lives. Nando illustrates that knowing someone’s signals and boundaries often come with time, but it is important not to rely on each other for everything. German talks a bit about resisting the urge to control and knowing when to stop and listen. Laurie and the guys then talk about the issues people face when trying to talk about relationships in public and the stigma that often accompanies it.

Laurie then probes into the finer points of Nando and German’s social media profiles. She asks how they decide what to post, what not to post and how you can balance presentation with authenticity. German explains how to overcome the fear of being on camera and how to use the venerability you feel to create a genuine post.

In the final segment of this episode, Laurie asks what Nando and German have planned for 2019 and what they each expect from the other, to assist them in accomplishing their goals. The guys talk about some of their own experiences where their work was broken and how they fixed it, which leads into a discussion about the psychology of inferiority and how being an immigrant can play into that. Nando tells some stories about German’s adjustment process and his self-perception. Before we say goodbye Nando and German talk a little about their dog and her booming social media career.

Links:

Nando Rodriguez

http://nandoism.com/

http://twitter.com/nandoism

https://www.linkedin.com/in/nandorodriguez/

https://www.instagram.com/nandoism/

www.facebook.com/nandoismtransformationtribe/videos/334345690685935

German Marin

https://www.marinnyc.com/dating

https://www.instagram.com/mrmarinnyc/

https://www.linkedin.com/in/germanmarin/

https://www.facebook.com/marinnycphotography

Leona the Lion

https://www.instagram.com/msleonathelion/

https://www.forbes.com/sites/dinahwisenberg/2018/07/31/immigrant-entrepreneurs-form-25-of-new-u-s-business-researchers/

037: The Retailpocalypse with Áine Cain of Business Insider Dec 03, 2018

Let’s Fix Work is back for season 2. The first episode has Laurie interviewing a returning audience favorite, Áine Cain. Áine is a reporter in the retail section at Business Insider. She covers Walmart, Target, Home Depot, and Lowe's.

We begin the episode catching up with Áine about her recent trip to Iceland, involving hotdogs, highlands and the famous Blue Lagoon. Laurie asks Áine about the impact of the trends towards online shopping and the current retail situation some have termed the ‘retailpocalypse’. Áine unpacks why some stores are moving towards what they call ‘omnichannel outlets’, in an attempt to become more flexible and pivot to customer’s needs.

The next segment starts with a discussion about Amazon’s recent pay debacle and their ‘gig economy’, which leads to some exploration of working conditions at larger companies. Laurie poses the question “is there still room in the market for boutique outlets?” and casts a skeptical eye over the theory that employee happiness directly impacts profitability. Laurie and Áine then discuss to what extent moral judgements play in customer’s shopping choices and what on the whole creates brand loyalty.

Áine is in a new role at Business Insider since her last appearance on the podcast, and she gives us some insight into what it was like for her to transition into retail reporting. Laurie comments on how statistically atypical Áine’s current career is for her generation. She commutes to work and has a job with a desk. Many GenXers are leaving those jobs, but Áine enjoys her organization’s culture.

Then to finish up, Laurie and Áine talk a little about Black Friday’s dwindling influence over holiday shopping—and whether or not self-checkout is actually faster than someone doing it for you—before saying goodbye for this week.

Resources:

Áine Caine on Business Insider

Áine Caine on LinkedIn

Áine Caine on Twitter

'We sped like crazy': Amazon delivery drivers say they feel pressure to drive dangerously, urinate in bottles, and sprint on the job

035: Democratic Presidential Candidate Andrew Yang, #Yang2020 Oct 29, 2018

Are we ready for change? Are we prepared to do what it takes to make the American dream come alive again? It would take some drastic reforms to get those much-needed results. Something's got to give, and this administration has to go. Today's guest is Andrew Yang. He's Asian-American, a 2020 Presidential Candidate, a serial entrepreneur, and a man who actually understands people, numbers, and technology. In other words, the complete opposite of Trump. Laurie and Andrew talk about progressive platforms that will spark the change we need to get us back into shape.

Andrew agrees that work is broken. The times are changing and we need to transform how we think about work to get any real benefit from it. We're going through the greatest economic and technological transition in human history. The problem, now, is that our government doesn't understand this shift. They are stuck working with obsolete concepts that will eventually break the economy - and not in a good way.
When change isn't happening, you've got to make change happen yourself. Capitalism has worked effectively for corporations but often crushes human welfare. Capitalism prioritizes efficiency and profits over everything else. How do we fix this? Andrew proposes a new form of capitalism that gets the market to work for us and not against us. He calls it "Human Capitalism," which focuses on maximizing human well-being and fulfillment. Andrew further explains the tenets of human-centered capitalism.
Laurie and Andrew talk about the "Freedom Dividend." A proposed policy wherein every American adult gets $1,000 per month - no questions asked. Andrew believes that if we were to remove the existential threat of poverty, people could focus on finding jobs that better fit their skill sets. The Freedom Dividend is actually an old idea, but a similar policy has been effective in Alaska for almost four decades. Andrew talks about the value of revisiting this idea and how it will benefit US citizens.
How do we get Value Added Tax into the dividend equation without people worrying about the deficits? Andrew shares how the present mismanagement must not lead us to believe that we lack the resources to progress. Our economy is on a record high, so the fear is based on the current mess the government is in. By using VAT funds to invest in our citizens, several other issues will start toppling down.
Laurie and Andrew talk about the problems in the work environment. If our economy is doing so well, why can't we do justice to make our citizens' quality of life better? We're not living in the dark ages, and yet, most of the same issues are present. Seriously, how can the world's richest country be so anti-women, anti-family, and anti-poor? It's time we take into consideration what's good for the people versus what makes the most money for companies. After all, since this country's greatest asset is its people, it should be a no-brainer to invest in making their lives more meaningful.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Andrew Yang

Football for a Buck: The Crazy Rise and Crazier Demise of the USFL

034: Can You Hear Me? Virtual Communication with Dr. Nick Morgan Oct 22, 2018

The world is changing, and us with it. We are living our lives 50% in the real world, and the other half in the virtual world. With the internet connecting the two, it’s harder than ever to imagine one without the other. While it seems like we’re more connected than ever, in truth, our communication has become LESS personal. We’re joined today by Dr. Nick Morgan, who discusses the pros and cons of how we connect with people, despite the limitations of virtual communication.

Dr. Nick Morgan recently wrote a book titled, “Can You Hear Me? How To Connect With People In A Virtual World.” He tells us the story that inspired him to write this book, and how it can change your perception of unconscious communication.
How is technology making communication worse? Believe it or not, it’s not auto-correct. Nick reveals one of the biggest problems with online communication: people use the same language pattern they use face-to-face, and due to the lack of emotional subtext, we often misunderstand people's intent. We go on a default "nasty" setting because our brain has filled the gap with negative information to anticipate danger and ‘protect’ ourselves. This is why we're likely to be less trusting online than we are in the real world.
What makes for effective virtual communication? Nick talks about how our reaction depends on how we’re perceiving the other person - if we default to distrust, our reaction mirrors that. Fortunately, we’re becoming more aware of our behavior online. By extending more empathy and understanding, we’re becoming better adults.
What’s the benefit of communicating in person? When we meet people in person, it is easier to establish a meaningful connection than we can do online - this takes a lot longer virtually. Nick shares how this is especially useful for first meetings.
It would seem that despite the ease of communicating online, we are more alone and our relationships have become much harder to maintain. How do we fix this and be better at labeling the emotional undertones in our virtual conversations? It comes down to one thing at a time - a whole bunch of little fixes that focus on being more understanding and a little bit more connected.
Nick and Laurie talk about how the power of well-placed humor can strengthen online relationships, and the importance of understanding where the overlap lies between the real world and the online world.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Dr. Nick Morgan

Public Words

Public Words Facebook

Public Words Twitter

Public Words LinkedIn

Public Words Instagram

033: Writing Careers and Sports Journalism with Jeff Pearlman Oct 18, 2018

Are you living your dream or someone else's? What does it really take to land a promising writing career in 2018? Joining Laurie today is accomplished Sports Journalist and New York Times best-selling author, Jeff Pearlman. They talk about Jeff's amazing journey from screw up to best-selling author, the gig economy and the decline in the journalism industry, and the connection between politics and sports. You’ll discover why it matters that we speak out about important topics.

Jeff Pearlman’s "Football for a Buck: The Crazy Rise and Crazier Demise of the USFL," promptly rose to become a #1 best-seller. The content was drawn from over 400 interviews of unadulterated, unforgettable, and downright scandalous stories. Who wouldn't want a copy? But no one becomes a best-selling author overnight. After all, writing is all about incremental learning. As you work the process, you’re always learning and growing. Jeff talks about his writing roots and how his career came to be.
The gig economy is upon us, there seems to be no escape. We have a serious decline in journalism posts in our midst. Legends in the industry laid off replaced with folks who will do the job at either a quarter or half the salary of a seasoned writer. The problem isn't even about companies letting the tenured writers go in favor of the 20-something-year-olds! It's that readers can't seem to tell or feel the difference. Jeff and Laurie weigh in on what the future of work's going to be like for the next generation and how we can prepare them for it.
Who would believe that politics and sports share such deep ties? It's evident that the popular opinion is to separate the two as if it were the Church and State, but according to Jeff, you can’t separate the two. Jeff and Laurie dive into the interesting connections and the nitty-gritty that binds the people, sports, and politics together.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Jeff Pearlman

032: Build a New Business Mindset with Jon Fortt CNBC Oct 15, 2018

Isn’t it about time we had a corporate mindset shift? Because come on! There's more to work than giving the company your heart and soul. Jon Fortt, co-anchor of CNBC’s “Squawk Alley,” joins Laurie to talk about what's going right, what went wrong, and what's broken in the world of work. They talk about the reshaping of the traditional corporate mindset, #MeToo, wages, and the future of work.

Jon Fortt is the host at Fortt Knox, a podcast dedicated to interviewing the highest achievers in the business, entertainment, philanthropy, and sports industries. His show gives us a sneak peek into these industry giants' lives and businesses while tackling the most interesting business and economic issues.
How can we emulate the best leaders in the industry? Jon shares his take on how today's leaders are rethinking and reshaping the traditional corporate mindset. He shares how two outstanding leaders are breaking the mold of tradition with their business approach: Microsoft CEO, Satya Nadella, and Stitch Fix CEO, Katrina Lake.
The #MeToo movement and stagnant wages are big issues in the global community. Jon shares his thoughts on corporate culture and respect. He also talks about why leaders should have plans to address and mitigate these issues.
The tribe seems split when it comes to the flat wages issue. When labor demand is high but the employment rate is low, wages are at an all-time high. Although some companies are working to amend this for their employees' benefit, others see it as more of an expense. Jon believes it shouldn’t be about hard data. Things like empathy and creativity are deeply important in any industry or organization.
Laurie and Jon talk about the future of work and what he thinks about the next 10-20 years. People are worried that robots will be taking their jobs, but Jon believes that isn’t true. Instead, he believes there’s plenty of space for people because businesses need employees who are able to think about how their job impacts their role, the CEO, and the business.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Jon Fortt

Fortt Knox: Satya Nadella Interview

Fortt Knox: Katrina Lake Interview

Annette Fortt

031: Humanity Works with Alexandra Levit Oct 08, 2018

How do you future-proof your business or career? Are robots taking over all our jobs? On the show today is Alexandra Levit, an author, speaker, influencer, and futurist. Alexandra helps us understand how leaders and employees can prepare to become more successful in 5-15 years time. Will you be in on the next big trend? Alexandra believes the future will be project-based business.

Who is Alexandra Levit? She started her corporate journey back in 2004. She wrote a book called, “They Don’t Teach Corporate in College,” and taught young professionals how to succeed in Corporate America. That was when she realized how Human Resources would have a much more strategic function in the 21st century.
As a futurist, Alexandra analyzes and makes predictions on how businesses can be successful 5-15 years into the future. The goal is to prepare these companies and their employees for better, more meaningful careers in the future workplace.
Alexandra wrote, “Humanity Works: Merging Technologies and People for the Workforce of the Future.” She discusses how people shouldn’t be fearful of the future of work. According to Alexandra, there’s going to be a lot more meaningful work opportunities for people, and that’s something to look forward to. We also have to embrace how some aspects of our jobs will become automated because it’s a GOOD thing. When robots do the boring work, we’ll be able to focus more on functions that rely on the human touch - like empathy and intuition.
In terms of fixing work, Alexandra believes that there’s a need to set boundaries for personal and professional life. Technology has allowed us to be “on” 24/7. It lets us connect 24/7, but it also makes us think about work 24/7. We check our phones for emails and get more work done because it’s great to be productive, but this is also the fastest way to get burned out. Instead of trying to outwork technology, we should focus our efforts on cultivating skills that match tasks reliant on human intelligence - leave the repetitive stuff to the machines.
You might need a mind shift when it comes to starting your career if you want to make sure you are future-proofed. Ask yourself: “What are customers asking for that I can become an expert in and deliver consistently?” Let the answer be your guide.
Another cause for concern is how the project-based workforce still has corporate-driven benefits. Alexandra talks about the tension this topic stirs and how corporate structure must change in order for it to stay relevant in the market.
Futurists are thought leaders that make predictions based on current trends. Their forward thinking is invaluable for employers and employees because they can strategize ahead of time. Doesn't it sound like a good idea to create systems to make the transition as smooth as possible? Change is coming whether we like it or not, we might as well be ready for it.

FREE Financial Wellness Telesummit

Make plans to attend the free Financial Wellness Telesummit, where HR Pros will discover how to alleviate the negative effects of financial stress on employees and businesses. Learn how to develop benefits, address employee concerns, and how to recruit top talent. It's coming up October 16-18. Register for this FREE event today!

Alexandra Levit

They Don’t Teach Corporate in College

Humanity Works Book

030: Why Minorities Are Leaving Corporate America with Jose Pinero Oct 01, 2018

Employees aren’t that complicated. If they’re happy, they stay. If they’re unhappy, they leave. When women and minorities are leaving Corporate America in droves, the problem is obvious: these underrepresented groups aren’t happy. What’s causing the mass exodus and what, if anything, are we doing about it? Jose Pinero, the CEO of Latino Leadership Performance, talks about the importance of understanding and implementing cultural visibility, as well as how inclusion and diversity strategies boost workforce productivity and engagement.

Jose Pinero is a Fortune 100 business coach, speaker, and author. With over 20 years of corporate experience, Jose has seen the disparity within the ranks of organizations. Women and minorities aren’t able to climb the corporate ladder, something he’s seen again and again. Jose has made it his mission to empower these groups of people, to help them become successful leaders, and to improve visibility, inclusion, and diversity in corporate hierarchy.
What is Jose’s take on work being broken? He starts by saying how everyone wants the same thing: to live fulfilling lives. But it’s difficult to achieve this if you’re working in an environment that disconnects you from everybody else. Work is broken because organizations have discouraged employees from being their authentic selves. By denying people the right to be themselves, we deny them the opportunity to put in their best effort.
In his article, Why are Latinos leaving Corporate America?, Jose shares how it’s not only Latinos who are leaving Corporate America in droves. Women and other minorities are marching out too. There are a variety of factors that force these talents to leave, and some of them might surprise you. The article is a great read and will shed a lot of light on the problem, especially since it’s becoming more difficult for companies to find great talent.

We got down to the heart of the problem next, and Jose shares three reasons why he believes that minorities and women aren’t happy in Corporate America.

Lack of high-level role models. When people don’t see themselves represented within the corporate hierarchy, they end up feeling discouraged. They will question whether the job is a fit for them, and if they're in the right place to begin with. It’s either, “There’s nobody there that looks like me,” or “There are too few of us who can make it there.”
Lack of sponsorship and mentors. The idea of the Lone Champion is a myth. Nobody gets to where they are without any degree of support. Everybody needs somebody to help them understand how things work. How do we expect people to do their best and become better when we don’t give them the opportunity to learn from the best? No one wants to be in an environment where they do not feel supported or valued.
Cultural blind spots. People have different communication styles. If we want to bridge the gap in our cultures, we have to be more understanding of how our employees tend to communicate. When managers lack this understanding, the disconnect becomes even greater.
Laurie and Jose touch on how multicultural marketing works and how it supports underrepresented communities by getting them involved. They talk about how businesses have the social responsibility to contribute to society. After all, there’s always room to make money AND still make a difference in the world.

FREE Financial Wellness Telesummit

Make plans to attend the free Financial Wellness Telesummit, where HR Pros will discover how to alleviate the negative effect of financial stress on employees and business. Learn how to develop benefits, address employee concerns, and how to recruit top talent. It's coming up October 16-18. Register for this FREE event today!

Jose Pinero

Latino Leadership

The Cultivation Company

Mucho Success

Instagram

YouTube

Why are Latinos Leaving Corporate America?

029: Fixing the Next Generation of Men with Jake Stika Sep 24, 2018

“Let’s empower men!” said no one ever. It’s 2018 and we’re still struggling with equality and other social stigmas that come from centuries of brainwashing. But if men are so great, why are they vulnerable to depression and anxiety? Why are we glorifying aggression as something innate to males, and why aren’t we doing anything to change it? Today's guest is Jake Stika, a ‘Next Generation Man’ who wants to rethink what masculinity means and how we can put an end to toxicity.

Who is Jake Stika and how is Next Gen Men fixing work? Jake Stika is the Co-Founder and Executive Director of this nonprofit organization that is engaging, educating, and empowering men and boys about gender in schools, communities, and workplaces. He has earned recognition from Ashoka, the British Council, the Canadian Centre for Diversity and Inclusion, and has spoken as part of the Canadian delegation at the United Nations.
Jake believes that men can do better, but not under the pretense that men are inherently bad. He thinks there’s room for men to improve on how they think, behave, and contribute to what is socially and culturally perceived as masculine. It’s also imperative that the rest of us change the way we think and act to help support them.
Think about how YOU perceive masculinity. Unless you’re exceptionally progressive, you’re probably part of a culture that has a certain idea of what ‘real men’ ought to be. Males are tough, strong, and able to do everything by themselves. Boys don’t cry. They should "man up." But it's these unreasonable expectations that set them up for failure.
Even the statistics back this up. As a rule, men are incarcerated more often, end up homeless, and are more susceptible to violence. Clearly, something is wrong with the way we raise and treat our males, and in the expectations that we hold for them.
How does such backward, medieval thinking even exist today? Jake blames it on all the little nudges boys get exposed to throughout their lives. Males have adapted this toxic mindset from years of conditioning, not just from the other men in their lives, but from women as well. It’s a difficult mindset to break for all of us.
Jake was no stranger to this toxicity. He recounts his own experience growing up. Boys who cannot comply with this social standard end up broken. And these broken boys grow up as broken men. Then they enter the community and end up contributing to the noxious cycle.

it won't be an easy fix. We all have to contribute to rehabilitating our men so they can become better. In doing so, we are raising men who become champions of empowering all genders to thrive in society. Just as it has taken years to ‘break’ these boys, it will take years to build them back up again. We have to stop isolating men by making them live in accordance with the accepted singularity of masculinity. Instead, we should encourage and embrace their “masculinities."

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Jake Stika

Next Gen Men Website

Next Gen Men Twitter

028: Girl Scouts Run the World with Sylvia Acevedo Sep 17, 2018

Would it surprise you if we said that a large number of female leaders in America were Girl Scouts? Sylvia is a Rocket Scientist, STEM Leader, and Tech Founder, and she’s also the Girl Scouts of America's CEO. Join Laurie and Sylvia as they unravel the GSUSA vital role in the development of next-gen leaders and how they sustain their programs.

Dynamic leadership programs, time-tested methods, and supportive learning environments: this is what separates the GSoA from other institutions. And how can we ever forget their famous cookies? Amazing products aside, do you know what their finest contribution to society is? It’s their active role in developing the next generation of leaders, innovators and impact makers. But how do they do it?
The industrial age is almost over. Job opportunities have become reliant on technology. But in our attempt to move forward and develop new technology, today’s workforce is struggling to keep up with the changes. Very few women are in the technology industry’s talent pipeline and this often diminishes the female perspective in the workforce equation.
So how can the GSoA and other institutions impact the current state of the workforce? They invest in building core leadership skills in young girls. This enables them to become functional key members in their organizations. They cultivate entrepreneurial skills from selling cookies, and as simple as it sounds, the effect is profound. They also empower girls to be action takers and decision makers in a supportive environment. They even have a STEM program that develops their skill and confidence to take part in the science and technology industries.
With that said, would it be much of a surprise to know that Sylvia was once a girl scout too?! Sylvia traces the development of her leadership skills back to when she was reciting the Girl Scout pledge. GSoA was the type of environment that nurtured her transformative ideas, drive, and compassion. Now she is as an esteemed entrepreneur, rocket scientist, and thought leader.
As the CEO of the Girl Scouts of America, Sylvia has done a lot to improve existing programs. She’s a staunch supporter of implementing STEM programs to spark the girls’ curiosity. She believed that there was a way to make the learning experience fun and relevant. They’ve even released new badges reflecting the latest programs. Needless to say, Sylvia is very progressive and optimistic that it will improve in the future.
How can their positive impact be measured? What is the evidence that they are successful in their pursuit of excellence? The Girl Scouts Bronze, Silver, and Gold Awards are granted to girls who have developed potentially world-changing projects with promising long-term positive effects in their respective communities.

We hope you have learned how these institutions play a crucial part in improving the work cycle. It's not just about Thin Mints and Samoas. The bottom line is that empowering women will radically change the workforce AND the world.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Sylvia Acevedo

Girl Scouts of America

Path to the Stars

027: HR Technology with William Tincup Sep 10, 2018

Did you know that a business has many of the same dynamics as a marriage? Everything that happens in a marriage (the good and the bad) is no different from what you can expect when running a business. Now, if you think keeping your business/marriage afloat is tough, just wait until you come face to face with toxic masculinity in the workplace. There’s never a dull moment in today’s podcast as Laurie invites President of RecruitingDaily.com, William Tincup, to dive into the art and science of entrepreneurship — and how we have to do better to end toxic male behavior in the workplace.

Laurie has known William Tincup for years and regards him as a friend and a mentor, a man of many talents who has always given her sound advice based on his many years of experience as an entrepreneur.
Today, William and Laurie share their experiences and take a critical look at startups, entrepreneurship, and how to address and amend toxic masculinity in the workplace. They also talk a little about art!
A business is a vehicle for relationships where people exchange services for monetary gain. But before you dive into creating a business, you always have to START somewhere first. There are several things to consider before starting a business and, contrary to popular belief, you do not make it as an entrepreneur with sheer passion alone. You can’t give what you don’t have, so if you only have the passion to run your business, it’s going to fall short on other aspects.

Critical considerations that are required before creating your own startup:

What do you name your company? Do you take the realistic route, where your website name spells out what services you provide? Or do you go for the more abstract approach and come up with a witty made-up word that tells a good story about what your company does? Well, of course, the name of your business is important, but it's not nearly as vital as your business’s brand being memorable. Both choices have their merits, as long as you create a memorable business, service and brand.
Likeability + Compelling = Memorable… and then convert “memorable” into revenue. You’ll need to find the perfect balance between the art and the science of a startup. Think of it this way: the “Science” aspect is product development, the “Art” aspect is marketing and delivering the product – both need to be in sync with each other for the coherent whole to work.
Great communication is where most companies struggle. William Tincup forwards one reason for this poor communication: that men are not exactly the best communicators. It is difficult for them to learn to apologize, and sometimes even give a proper compliment when it is merited. So, what can men do to change for the better? Tincup has one crucial strategy to begin: men need to STOP interrupting, talking over, and ignoring women when they are sharing their ideas and opinions. No more mansplaining, guys! And it’s up to other men to call it out in their peers.
There’s nothing easy about being an entrepreneur. You need to put in your best effort to service your customers and treat your employees well. The hustle never stops and the decisions don’t come easy. If you’re launching a startup because you think it’s going to be easy, consider this your first warning!

There is so much work left ahead of us to make work a better place for all. It can be discouraging, which is why it’s extremely important to remember that nothing worth doing is ever easy. Keep fighting the good entrepreneurial fight — it’s never too late to do your part to fix work for everyone.

William Tincup

Recruiting Daily Website

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

026: HR Can Create a Powerful Culture with Patty McCord Sep 03, 2018

Sometimes we get so bogged down hyper-analyzing the simplest questions, that we miss the obvious answers. “Do you love your job?” Your answer determines whether or not you’ve found the right place to cultivate your ever-evolving career, and it’s time to talk about it. Join our host/resident HR nerd and her guest, the former head of talent at Netflix (back when it was a mail-order DVD company — years before “Netflix and chill”) Patty McCord as they dive deep into understanding the world of work now, its future, and why you have to take charge of your career.

So, who is Patty McCord and why is she a big deal? For starters, she created the Netflix Culture Deck, which is a PowerPoint deck on culture that went viral years ago and is downright legendary in the business world. She is the HR equivalent of Margaret Mead, with her cultural anthropologist approach to the wonderful (if sometimes nasty) world of work.
Since leaving to forge her own path in 2012, Patty has been working hard to change the infrastructure of corporate culture at several high-level companies to create the positive change she wanted to see in society.
Patty is a feminist, thought leader, author, and an advocate of practicing radical honesty to move past the fundamentally broken way we manage people at work. Her book, Powerful: Building a Culture of Freedom and Responsibility, which is pretty much the hitchhiker’s guide to understanding Netflix’s work culture has been (as the title suggests) a powerful tool in transforming companies into high performing and high earning organizations.

Laurie and Patty share a conversation full of wisdom bombs — often touching upon the kinds of lessons you probably already know but all too often forget to pay much attention to.

The way we manage people is an HR nightmare. How are workers even expected to stay and love their jobs when they’re not treated like professionals? Seriously, these folks aren’t children, they deserve a better working environment where they are free to own their career and commit to their work.
Those times when employees went home saying: “Work was great today!” There is a way to replicate that. It’s called: “Let your professionals do the work they’re GREAT at!” If they’re not doing a great job, then they’re not a good fit, and that’s on you.
Hiring the right person for the job boils down to finding fully-formed adults. Since the world of work is always changing, you have to get people who are already whole and are ready to evolve with the company.
What’s the future of work and how does automation fit in all this? Don’t fear the future, don’t fear the unknown. Learn to say, “Things are changing. Is it better? How can we make it better?” There’s always room for improvement and that should be the goal of any scaling company.

The key takeaway from this episode is the more we learn to adapt and grow, the better off we’ll be as employers and employees. There’s really no point in subjecting yourself to the sheer torture of working for an organization that doesn’t treat you right. When you’re not being treated right, then you’re not in the right place. Laurie and Patty are firm believers in owning your career and calling the shots, so get on with it — you’re a professional, own your career.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Patty McCord

Book

Resources

Let's Fix Work - Patreon

Bob Sutton

Learn more about their book

One Stone Creative

025: Become a Superconnector with Ryan Paugh Aug 27, 2018

When kindred spirits come together in a community, ideas and dreams blossom, passion gets amplified, accountability and empowerment surges, and the problems? Well, they become less daunting. In this episode, Laurie has a great conversation with a dear friend, a cult legend in the online-community building world, Ryan Paugh. Laurie and Ryan share how they met, what Ryan’s role is as a community builder, and why communities are essential in fixing the broken wheel that is work.

After a few years of working for corporate America, Ryan dove into the startup arena where he felt his passion for helping others would contribute more - this was his first step in his epic entrepreneurial journey.
He created Brazen Careerist, which started out as a community for young professionals looking to find their place in the corporate world, where they can find answers and support from peers and other like-minded individuals. Long story short, Brazen was a success but eventually rebranded into an SAS technology product, which now serves as a peer-to-peer speed networking platform.
As the product shifted away from its community-based roots, Ryan decided to walk a different path, but kept the burning passion to create better communities to support the next generation of highly driven leaders. He eventually became the co-founder and COO of The Community Company.
Along with his business partner and co-author of Superconnector, Scott Gerber, they went on to build several outstanding communities for different organizations like business executives, youth leaders, and entrepreneurs such as YEC and the Forbes Council which includes the Forbes Human Resources Council, where members are encouraged to support, engage, and pick each other’s brains.
Why did Ryan focus on community building? Well, everyone is part of a community in some way or another. We are social beings after all. Ryan believes that in being part of a community, we are given the opportunity to learn and impart vital lessons and experiences that nurture us into the people we are now. He says, “Give,” because he believes that there’s so much more to living than just getting something.
Life and people aren’t meant to be boxed up in a simple transaction of give and take. We are much more complex than that - we have feelings, aspirations, and lives outside of the grind. This is why Ryan feels work has more... work to do in a community and culture building aspect. “You’re here to work and not to make friends,” is a typical feel at the office, but we DO need to build relationships in the workplace to grow into more productive members of the organization.
Work is broken because it has been reduced to a means to an end; a paycheck for hours, nothing more than a simple transaction of, “if you do this, you get this.”
Laurie shares Ryan’s sentiment that there’s more to work than just earning the money. That by limiting someone’s identity to a mere “bringer of bacon” a.k.a “corporate zombie” they have subsequently limited that individual’s potential to contribute to the organization’s greater cause. You see, when people see past the money and embrace purpose, when they are allowed to invest in things that they truly value, there’s a greater opportunity to create a positive and lasting legacy for others to follow or replicate.
As a veteran community builder, Ryan believes that a good community must have an element of trust from the top-down. Ask anyone who knows Ryan and they’ll immediately say how helpful and encouraging he is despite his being a company co-founder. More than developing the products, organizations should look into nurturing its workers on a deeper level. People at the bottom makes the most impact, so it is important that they are set up for success throughout their stay in the company and, hopefully, even when they transition into something else. He dives deep into this “building relationships that matter” philosophy in his book, Superconnector.
Ryan and Laurie are aware though that most people are still stuck in the old ways and find processes to be difficult to build - and even harder to implement - but it doesn’t have to be that way and we can all to do better.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Ryan Paugh

Superconnector

The Community Company

024: Personal Branding with Jennifer McClure Aug 20, 2018

We get it. You aren’t a tube of toothpaste. But you still need a personal brand. In fact, you already have one whether you realize it or not. The question is, are you going to take charge of it? Today, Laurie talks with personal brand expert, Jennifer McClure, about what a personal brand is, why you need to develop yours, and how it can help you excel in your professional career.

Jennifer will be the first to tell you that she doesn’t like the term, personal brand, but it’s the best one she’s got. You can also think of it as your reputation, and when you consider it as your professional reputation, that makes it a lot more important, doesn’t it? We’re talking about people wanting to work with or for you, getting clients, being promoted, and more. It’s your career advancement, plain and simple.
So how do you develop your personal brand? Think about Oprah Winfrey. She’s got one of the strongest personal brands in the world. Her message, live your best life, is known around the world. But her story hasn’t all been cake and roses; there are some negative things associated with her brand, and Jennifer explains how Oprah has dealt with it. She also shares how you can be as intentional as Oprah when you are defining your own personal brand.
One big mistake people make is that they try to copy someone else’s personal brand. As you can imagine, that comes off as terribly inauthentic. With that said, you CAN take inspiration from other people. See what they’re doing well, what parts of their message resonates with you. What can you adopt while still keeping your uniqueness at the forefront? Laurie and Jennifer discuss, and Jennifer also reveals who she considered her mentor and sought to emulate.
There are another few traps you’ll need to avoid in developing your personal brand: don’t overthink it or force it, and make sure your actions and words line up. A good way to tell is whether you’re getting the opportunities you want. Do people describe you the way you intended them to? How do your colleagues introduce you? Jennifer talks about what to do if your personal brand isn’t working for you.
Laurie shares the story of trying to be the buttoned-up, serious HR lady for the book she’s writing, and how she couldn’t even finish it until she did what came naturally, and that was to be herself. Jennifer chimes in with some very insightful thoughts on Laurie’s personal brand and what makes it so strong.
The tables are turned, and Laurie asks Jennifer what her own personal brand is. The response is humbling, and it’s exactly how YOU should think about how to live with your own brand. More importantly, how to take control of it. One of the key takeaways is that sometimes your brand needs to be audience-specific.
Sometimes we don’t like the reputations we have. It’s a challenge to change them; once another person has formed their idea of you, it’s a mental shortcut they’ll use repeatedly because it’s easier. So how do you go about changing your own personal brand if you don’t like it? Laurie digs in with a tough question, and Jennifer steps up to answer it without hesitation, and it’s an answer you need to hear if the attention you’re getting isn’t the attention you want.
Finally, we need to broach the topic of negative feedback that isn’t deserved. Jennifer shares the story of her first major keynote speech and the one comment afterward that has haunted her to this day. Laurie has her own story to share, too, and they talk about what to do when people try to label you in ways that hurt.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Jennifer McClure

FREE DOWNLOAD: Personal Brand Workbook

Impact Makers Podcast

Resources

023: The Future of HR with Robin Schooling Aug 13, 2018

Robin Schooling is ‘America’s HR Lady’ and has been Laurie’s dear friend for quite some time. Despite that, Laurie has been putting off the HR episode because, frankly, HR has a bad reputation for fixing work. It took someone like Robin, who is breaking stereotypes around the globe, to make this episode possible. In today’s episode, Laurie and Robin talk about a slew of HR-related issues, from discrimination to whether HR is really needed.

What does it take to get the title, ‘America’s HR Lady,’ from Laurie? Robin has been in the HR profession for a long time. During her two decades of HR experience, she worked across many fields: healthcare, academia, banking, gaming, and that’s just to name a few. In other words, she’s pretty much done it all. And when asked how to fix work, Robin’s first question was how we would fix HR.
Robin has a fantastic analogy on the state of work – it’s a hemophiliac who has fallen down too often and gotten too many bruises. Work might be broken, but it’s in the ER and needs urgent care if it’s going to be saved. Robin shares how she thinks we got there, based on her wide breadth of experience. She also dives into the power shift happening between job seekers, employees, and employers. The day of reckoning is at hand.
Robin admits that HR is certainly part of the problem of work being broken, and the reason she gives is that HR as a department isn’t really sure where to place itself in the conversation. It started out as being very insular, and over the years, things have improved. But not enough. While HR departments have come to understand business, the next step is for them to understand the world. And what does that mean exactly? Robin explains.
There’s also a fine line that many HR people must straddle: the needs of the employees and the needs of the business. Sound familiar? Robin says it’s a ‘cop out’ in many ways. Sure, there might be a bit of truth in it, but ultimately, being an advocate for both the business and the employees isn’t mutually exclusive. It’s not one or the other, and that’s where many HR people struggle.
You’ve heard it many times – employees are fighting HR to get something they need. So why should anyone care about HR? Robin reminds us all that HR isn’t a faceless mass out to get you. They are your co-workers and they are people, too. In fact, Robin’s experience with other HR people is that they got into it for the right reasons and with a good heart.
Recruiting is a huge part of human resources; it’s one of the happiest times for both HR and employee. But according to Robin, those good feelings don’t carry over. She offers the great idea of doing the same with employees as they navigate within the company, whether it’s handling health care, mediating disagreements, or even changing positions within the company. Ultimately, this little-by-little change is fueled by people caring for one another. And equally as important, HR people need to bring the stories of employee realities to leaders.
Laurie asks if she’s naïve for believing that if we fix ourselves, we wouldn’t need HR, and Robin’s reply is priceless. In truth, HR as we know it will always be there. It has to be to ensure things are done according to legal requirements. Even with the automation that is becoming far more common, and Robin talks about why humans will always be needed in human resources.
What is the future of HR? Robin sees it splitting into two separate departments or having two divisions within the same department: administration and people. The administration side deals with compliance, payroll, PTO, and the other dry things, while the people department works with employees to help them understand what’s happening, as well as growth and development.
Are businesses and their HR departments ready for the reckoning that is coming? In fact, Robin believes that HR, at least, is poised for the shift. So what positions are in danger? Is the generalist here to stay? What about the firefighter? Robin shares her thoughts on who had better be ready to adapt to new roles and dive into specialties in the near future.
So what does the future of HR look like? Robin has settled on a phrase: she is an advocate of the workplace revolution. It’s time to change – not only should you be an advocate and ally of the people who hired you, you should also be an advocate and ally to those who come to you with their work-related issues. It sounds simple, right? Robin reveals what it actually entails.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Robin Schooling

12 Geniuses — COMING SOON

Carnival of HR

022: Financial Wellbeing with Don MacPherson Aug 06, 2018

Don MacPherson is an entrepreneur who built a company called Modern Survey, which he successfully sold without laying people off or taking on debt. That's the American Dream. But Don’s not resting on his laurels. Growing up in a mining community, Don learned the value of work early and isn’t interested in status symbols like cars and clothes. He’s soon launching a new venture called 12 Geniuses focused on fixing the future of work for everybody. He’s here to talk about his journey in tech, how to be ruthlessly pragmatic with your finances, and how you can set yourself up financially for success. Ultimately, it's about enjoying your work. Don has a unique view of the world that you need to hear, especially if you want to retire early.

- First things first: Don isn’t a Millennial tech bro. He’s close to 50 with a wealth of experience in customer service, technology, healthcare, employee engagement, and even truck driving. Don will tell you he isn’t a natural entrepreneur, but he is a risk taker. So much so he decided to move to Germany and only bought a one-way ticket. Don shares the story of living in an attic.
- When he returned from Germany, he took a job with American Express, and that was when Don met his future business partner, a contractor who was living the dream. Don wanted that dream life, so together, he and his partner founded an online survey company, Modern Survey, in 1999. Their startup money was $1,000 each. He took this company through to a successful exit, the American dream.
- Don could easily rest on his laurels now, but he’s starting another company instead. There’s a driving force that keeps him moving: yes, he’s a risk taker and he loves his work, but deep down, he loves helping people reach their potential. Don believes that EVERYONE can perform at extraordinary levels, and he explains how.
- One of Don’s guiding principles is that he pays himself first. It’s enabled him to do everything that he’s wanted. Interestingly, the thought was planted by a commercial he saw as a teenager. It was a simple commercial and the gist of it was to get started and begin saving early. Don reveals how he applied this to his life from a young age, and what "you pay you first" really means.
- For Don, money is freedom. He doesn't come from a family of savers, though, and what he understood from his younger years was that you took the job that paid the most money. It was essential to have an incredible work ethic, too. But taking a job that pays the most cash is how you survived. Don realized, though, that work could be so much more. It can be fulfilling, and having money allowed him to experiment and do things he couldn’t have otherwise.
- There came a time when Don’s business almost failed, and he tells the story of how he had to abandon his "you pay you first" philosophy for a time. He and his partners had to each put in a hundred grand to save the company, and it was only because he had been so disciplined in his savings that he was able to do it. And that was how the company pulled through the tough time.
- We’ve hinted at how Don’s success hasn’t encouraged him to be spendy. Quite the opposite, in fact. Don never invested in a brand new car, and the duplex he lived in for 15 years was partly financed by the renters he had living in the second apartment. Don shares some of his other money hacks he used to amass his wealth. He even delayed parenthood until he was nearly 50.
- If you take Don’s advice, he believes you will never have to work at a job you don’t like. And that is powerful, especially in this era of work being broken. He talks about how we can do our best work when we have a sense of security and freedom that being financially responsible brings. You might be wondering if it’s too late for you. The answer is no, and Don explains why.
- Have you heard the concept of being a prisoner in a workplace? You’re stuck in a job you can’t leave because you have so many bills to pay. Don says that as many as 1 in 12 workers are prisoners. They’re financially stuck, and they don’t believe they can make more money elsewhere. Most of us agree that work is broken, so you can imagine what happens with work prisoners and how they contribute to that. Equally as important, their home life is also negatively affected.
- Laurie points out that it’s often more expensive for women in the workplace than men – they have to buy a lot of things men don’t, and as they age, they’re expected to do everything they can to look younger. Clothing, makeup, surgery… and then there’s the issue of maternity and childcare. Given that women don’t make as much as men, can you imagine what it’s like for a single mom? Don shares his thoughts on the workplace for women.
- Don’s new company is called 12 Geniuses (coming soon). He shares exactly what it is and what he does, and you might be surprised by his belief that the world is a better place, despite what the news might have you believe. But did you realize that most people aren’t ready for positive change?

Don MacPherson

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

021: Improve Your Job Search with JT O’Donnell from Work It Daily Jul 30, 2018

According to JT O’Donnell, we’re pretty bad at job searching. After all, we aren’t in the business of finding jobs; our skills sets are DOING them. So, if and when you need to change employers, outside advice is invaluable. Today, Laurie and JT talk about why the old way of job searching is obsolete and how you can compete with other job seekers in a very crowded environment.

Have you seen the George Clooney movie, Up in the Air, where his job was to lay people off? That was JT’s last corporate career. She laid off hundreds of people before leaving corporate America to start her own career coaching practice. JT saw the recession coming, so she was proactive and started a blog in 2008. When the recession hit, people needed an edge in finding jobs, and JT was there to deliver.
Laurie has seen a lot of discrimination when it comes to landing jobs: ageism, sexism, racism. While it’s a common belief that work is broken, JT also believes that the job search is broken. People are going about it the wrong way because the rules changed and they didn’t catch on. It’s all related to a branding problem for both those hiring and those looking for jobs.
Do you really need to work through recruiters to find a job? JT has a fresh take on what has happened in the land of recruitment. It’s all become very regimented, and often, recruiters get pushed around by their employers to make certain numbers that are next to impossible. And here’s the result of that: if you’re a job seeker who is doing your part right, you don’t NEED a recruiter to land your dream job. In fact, you might want to AVOID recruiters altogether and JT explains why.
How do you get past the gatekeepers and talk to the hiring managers? It’s not really sneaky, but it IS easy. JT shares two of her favorite resources. The first is net. It’s a simple search engine for LinkedIn that allows you to search for hiring managers and other titles. The other is Hunter.io, which allows you to search for up to 100 email addresses every month so you can connect.
As you listen, you might feel like everything has changed. It has, fundamentally. Step one to getting YOUR ‘bucket list’ job is to forget everything you think you know about job searching. JT shares the story of someone who reached out to her – they thought what she said about cover letters was the ‘hokiest’ thing ever… until it worked.
Like many things on the internet, we have erected walls that are supposed to filter out the unnecessary and irrelevant, but often, these walls also filter out the things we want and need. JT shares how this has happened with job boards online. It goes back to what she said about branding and the lack of marketing between employer and employee. You’re one of the thousands of people applying. It shouldn’t be a surprise you don’t get a call if you haven’t marketed yourself directly to a potential employer.
Finding a dream job shouldn’t be like shopping a used car lot for your dream car. JT shares a great strategy for how to begin your search. Start with 20 companies you’d love to work for and figure out WHY you want to work for them. We aren’t talking benefits – what about what they do is so compelling to you? That’s how you target your job search. She shares the next few steps on your path to getting a bucket list job.
Community is incredibly important. It’s how you network, find new opportunities and help others do the same. But it’s not always easy to ask for help, especially when free communities tend to be negative. JT shares why her Work it Daily community is so very different – it’s an uplifting place for career coaching, even with generational divides. Coaching isn’t a sign of weakness; it’s the path to greatness.
If robots and AI are the future of work, where does that leave job seekers? Make no mistake: there is yet another shift coming in the workforce and you need to be prepared for it. And with all the discrimination that exists now, more is on the way in the form of globalization. JT and Laurie discuss what this future looks like for job seekers and what you can do to be ready for the next set of fundamental shifts.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

JT O’Donnell

Work it Daily Website

Work it Daily YouTube

Job Search Tools

RecruitIn.net

Hunter.io

020: Reality-Based Leadership with Cy Wakeman Jul 23, 2018

Cy Wakeman is an international keynote speaker, business consultant, New York Times best-selling author, and psychologist. She helps people around the world ditch the drama and turn excuses into results. Naturally, Laurie is a total fangirl. Today, Cy and Laurie talk about how to get the best out of people, whether or not you really NEED leaders, and what the future of work looks like for all of us.

Cy has a great strategy for getting clients in the door and to help them take all the negative energy at work and turn it around to positive results based on new actions: she gives her stuff away for free. The individuals who learn from her content then turn around and put the pressure on their leaders to bring her in to do work, and she gets great results.
Cy has an interesting take on work NOT being broken. Work, she says, is our reality, and whether or not we succeed in it is up to us. Cy explains the parts of work that are lacking, from leadership to HR, and it all has to do with the people, not the construct.
If you’re keen on learning about leadership, you’ve probably noticed there are a million different people speaking and teaching about it. But have you stopped to actually listen to their messages? Sounds a lot like pop psychology, feel-good stuff that, unfortunately, doesn’t really address the problems. Cy shares her take on the current trend of ‘best practices’ and why understanding the human condition is the most important thing you can do, leader or not.
You’ve probably heard people talking about the ability to bring your ‘whole self’ to work. Cy disagrees; instead, she urges you to bring your ‘most evolved’ self to work. In fact, Cy doesn’t think you should bring your whole self anywhere, and she explains why you need to be fit for duty beyond the tasks you undertake.
Leadership has evolved over the years. In modern times, we’re more concerned with purpose and engagement. Cy shares a surprising insight: engagement without accountability creates entitlement. And more importantly, happiness at work isn’t up to leaders. Cy’s years as a therapist come to bear when she says that a relationship like that is co-dependency and isn’t healthy, and you end up losing the best employees.
You need to be willing to pick favorites when it comes to your employees: there are the high and low accountables. High and low performers, and according to Cy, too much attention has been given to low accountables to try to keep them engaged. Cy explains why this is the opposite of what it should be.
Can low accountables become high accountables? Sometimes. But is it the responsibility of the organization to make it happen? No. It might seem like a tough choice to make, but Cy believes that a business should instead focus on making themselves a place where high accountables want to work. In fact, there isn’t a shortage of talent, and Cy explains why.
You don’t have to harm people and harm the environment to make a profit. That’s a load of bologna according to Cy. Instead, we need to focus on ‘pure profit.’ It’s not what you think. Cy reveals exactly what that means and how businesses can be sustainable without hurting the world.
Community has been a buzzword for a while now, whether you’re talking about regionality or groups online. How healthy are the communities in which you find yourself? As a psychologist, Cy has a great message about what makes a healthy community and what makes hers thrive, even with millennials.
Cy has a vision for the future of work and what you need to remember is this: it’s not something that’s going to happen TO us. It’s something we need to do for ourselves. It’s where we go beyond ego, salary, title, and all the other things that seem so important to us now. How and why should we do it? Cy shares what drives her to do the work she does.
With the future of work being AI and automation, we’re left wondering if the future holds any place for heart and for love. Laurie poses the question to Cy, and she’s got a very heart-centered answer for you. And it all comes back to people and the concept of ego.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Cy Wakeman

Find her @cywakeman everywhere on the Internet!

Reality-Based Leadership: http://www.realitybasedleadership.com/

Life's Messy Live Happy Facebook Page: https://www.facebook.com/LifesMessyLiveHappy/

No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results https://amzn.to/2uqfPGc Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results https://amzn.to/2ul0tTg

019: Career Advice with Alison Green of Ask a Manager Jul 16, 2018

You’ve heard the saying, opinions are like… armpits, right? So is advice. Everyone has them and most of them stink, especially when it comes to careers. But Alison Green has some advice about advice for you; you’ve got to separate the good from the bad, and you have to pick your battles. Today, she and Laurie talk about crappy advice, what it takes to be a great leader, and what she wishes all managers knew.

Bad advice isn’t limited to careers. It all stems from a much bigger problem: we think we know what’s best for another person and their life. We’ve all had jobs, and as a result, we all have opinions about how they should be. But the truth is, most of us have trouble acting on the advice we give AND receive. Alison even has a folder full of questions asking for her advice on topics where there IS no great answer, including farting at work. Seriously.
Not all advice is crappy (pun intended). Every once in a while, we get a gem that can fix a situation or even change the way we think. Alison had one such piece of advice early in her career: pick your battles. Despite it being good advice, Alison had a hard time swallowing it, and she explains why. Twenty-somethings, this is for YOU. Laurie also shares a piece of advice she got that she has patently ignored.
Great leaders get where they are by filtering the good advice from the bad, and there are some key aspects they share. Drive and commitment are a given if you want to get results. But some of the other things Alison believes are required for good leadership might be a little difficult for you to embrace. While there are some great leaders, there are plenty who are lacking, and Alison shares her theory on why there are so many of them.
Conflict avoidance is one of the most pervasive issues in management. People don’t want to have difficult conversations, and it leads to terrible work cultures. Alison shares a story about a difficult conversation she had to have with an employee, and you should DEFINITELY take notes on how she handled it.
Do you have to be a people person to manage people? Ask 10 people and you’ll get 10 different answers because, you guessed it, we all have our own advice to give. But if you want GOOD advice, Alison wrote the book on it, Ask a Manager. She shares whether you really need to be a people person if you want to lead well. Introverts, according to Alison, you CAN be a great manager.
As an employee, or even as a manager, you’ve probably come across the sense of secrecy about management. So what do managers wish you knew? Alison has some great thoughts about that, and first among those is that it’s okay for an employee to speak up. She shares when it’s appropriate and how much you should divulge.
Alison’s new book, Ask a Manager, isn’t just a collection of blog posts she’s written over the years. Instead, Alison took all she’s learned and created a handbook for managers. Specifically, ‘what to say when,’ and other things that you can actually learn and apply to your daily interactions with employees. Alison gives you the language to use for awkward and cringey conversations.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Alison Green

Ask a Manager Website

Slate Articles

New York Magazine Articles

018: How to Have Fun Parties and Corporate Events with Shawn Madden Jul 09, 2018

Shawn Madden is made of fun. No, really. His company, Fun Corp, runs ‘friend building’ parties for small to medium sized teams and companies to help create real social connections and friendships that directly affect culture. Because his business is mostly fun and games, Shawn has a unique perspective on the workforce because he takes employees OUT of their normal habitat. You might be surprised at what he sees as a result.

There are two ‘dirty f-words’ at work, fun and friends, and this is where Shawn believes that work is broken. People are almost afraid to be social at work the way they are in life, so they end up with a sharp divide, which Shawn explains as ‘Facebook is for friends, LinkedIn is for co-workers.’ Now Shawn claims that it’s science that it’s good to have fun at work, and he reveals why.
You’ll often find that friendships at work can cause trouble, especially when it’s between a manager and an employee. But it’s really not that different than having falling-outs with your friends in life. Shawn poses the question: is it a matter of touching a hot stove or falling off a bike? He explains why the distinction matters.
Shawn has a plan for fixing work, even though many leaders are resistant to it. Rather than invading the workplace, he’s inviting teams out of the office to connect in different ways: company parties. It’s the one box that company managers know they need to check off whether they believe in being social at work or not. Oh, and introverts? Fun Corp hasn’t forgotten about you.
Laurie and Shawn don’t necessarily see eye-to-eye on team building. In fact, Laurie owns the domain name teambuildingisforsuckers.com. (For real!) Laurie believes that companies put on events to help themselves, not their employees, and it’s all for profit. Shawn doesn’t disagree, but he explains why his approach is very different.
How does Shawn know what he’s doing is working? It’s from the stories they get back after hosting an event for a company. It’s when the employees want to keep the party going at the office. Well, sans alcohol and giant Jenga. But people who used to walk the halls with their heads down now have fun memories in common.
Despite the fact that Shawn’s current strategy is to get teams out of their environments, when he looks at the future of work, he poses the question: do we really need to leave the office to have a party? How would YOU feel if your boss decided that they were going to give you 4 hours off on a Tuesday so that you and your co-workers could party and bond together? Shawn talks about other ways that leaders can bring fun back to work.
Planning parties isn’t easy. And getting leaders to engage is challenging, too. Shawn recommends a simple game that teams can start playing tomorrow: High, Low, Betcha Didn’t Know. He and Laurie play it live, and you’ll see from Shawn’s recommendation of a tour guide for Laurie how effective it can be in making connections. Shawn also shares the ONE metric you should use to see whether or not the party went well.

The DIY HR Handbook

Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Shawn Madden at Fun Corp

Preorder Book: Road Map for Revolutionaries

Instagram

017: Road Map for Revolutionaries at Work with Elisa Camahort Page Jul 02, 2018

Elisa Camahort Page co-founded BlogHer, later became the CCO at SheKnows Media after they acquired BlogHer, and is now a writer and consultant. Entrepreneur, speaker, conference leader, and blogger, Elisa has the type of bird’s-eye view of work the rest of us can only dream of. Laurie and Elisa talk about the disconnected workforce, the gig economy, and the rise of those brave souls who are daring to be their whole selves at work.

Elisa has a unique view of why work is broken. Have you ever noticed that the higher up someone gets in the management chain, the more disconnected they become from what they did before? That disconnect turns into a fundamental lack of empathy. But here’s the kicker – that lack of empathy goes in BOTH directions. Elisa has been at the top of the management chain, and she approached the problem of empathy directly.
If you’re an aspiring entrepreneur who is looking for a partner or co-founder, you know it isn’t easy. Elisa has some very practical advice for finding the right person: date them. Not romantically, but work on a project together before you launch a company. You’ll thank her later. She shares the story of how she and someone she barely knew founded BlogHer.
Many of the issues we’re discussing in this day and age (wage gaps, family leave, etc.) were front and center for BlogHer in 2008 – a decade ago. That fact alone makes the idea of change seem like a lost cause. But is it? Elisa shares what is disappointing for her, but also, where she has hope for the future. The first one might surprise you: working from home.
Then, there’s the gig economy. With so many people working from home as contractors, what about benefits? How is automation affecting jobs? Why is wealth being concentrated in the hands of so few? Is it possible to outsource and globalize yourself out of having a workforce that is engaged? Elisa and Laurie pick apart what the future of work looks like.
At BlogHer, Elisa and her crew were looking at how women can be fairly compensated and fairly heard in the workplace, and she brings some happy news. As side hustles become main hustles, there’s a lot more hope for marginalized groups to earn what they deserve. And there’s a hidden benefit to this as the gig economy allows us to bring our WHOLE selves to work, not the version of us that corporations want.
Have you ever heard of a ‘work-life advocate?’ These people are coming from a place of not being politically engaged or familiar with social issues, but in recent years, they’ve become galvanized. To do what? Elisa explains what work-life advocates are… are you one of them? This is one of those cases where it might do a later generation well to learn from the younger ones.
There are some companies out there who are doing it right. Take, for example, the company who makes Wordpress. They don’t even have a headquarters; they meet regularly, but everything they do is remote. People who can’t work in traditional settings flock to companies like this, and the flexibility they provide is incredible.
We’ve covered the ideas of living wages, dividends, and universal basic income. Like many of our other guests, Elisa doesn’t see another option, especially with automation and globalism. Alaskans get a dividend from oil, but have you thought about the tech industry doing something similar? With automation and outsourcing, there ARE no jobs.
In closing, Elisa tells the story of a boss who told her she needed to lower the expectations of her employees when they were upset they didn’t have the time or resources to do their jobs well. As you can imagine, that didn’t go over well with Elisa. You have to hear what she asked HIM to do instead. And the point of the story is this: do you understand the difference between satisfaction and happiness?

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Elisa Camahort Page

Website/Speaking

SheKnows Media