Practice Leadership

Latest Episodes:

Called to Care – Practice Leadership: The Art and Science of Positive Interactions | Brian Gallagher Jan 20, 2021

Show notes

Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, is joined on this episode of Called to Care – Practice Leadership podcast by Brian Gallagher, PT, Founder & President of MEG Business Management. Larry and Brian discuss how to use positive interactions and soft skills like validation and capitalization to be a successful clinician. They also dive into managing your clinicians and support staff by giving tips and tools for recruiting and retaining your employees.

Links: Brian Gallagher's LinkedIn MEG Business Management @PhysicalTherapy @EIMTeam Called to Care

Brian Gallagher's Bio: In 1997, Brian founded what became one of Maryland's largest therapy staffing companies, while at the same time launching a multi-site private practice which resulted in a sale in 2006. Brian re-acquired the practice in 2008 and doubled it before winning "Practice of the Year" in 2011. MEG Business Management began in 2006 as an educational coaching company training owners and their key employees on innovative practice management strategies. Today, MEG has taken another major leap forward by developing a Virtual Training platform for practice owners to now have the tools and training resources to professionally enhance, track and manage employee performance & compliance. When Brian is not coaching or working on the virtual training platform, he can be found giving lectures at the APTA, PPS and CSM Annual Conferences, as well as APTA State Chapters and DPT Schools.

Called to Care – Practice Leadership: Broaden and Build | Daphne Scott Dec 02, 2020

Show notes

On this week's episode of the Called to Care season of Practice Leadership, Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, talks to Daphne Scott, PT, DScPT, MAPP, OCS, FAAOMPT, the Chief Culture Officer and Chief Thrive Officer of Confluent Health. Larry and Daphne discuss the broaden and build theory, giving examples and guidance on how to apply it personally, professionally and clinically to help you become a more mindful and empathetic practitioner.

Links: @DaphneScott @PhysicalTherapy @EIMTeam Waking Up a Leader: Five Relationships of Success – by Daphne Scott

List of books by Barbara Frederickson, PhD Positivity: Top-notch Research Reveals the 3 to 1 Ratio That Will Change Your Life Love 2.0: Finding Happiness and Health in Moments of Connection

Called to Care – Practice Leadership: The Science Behind the Placebo Response | Tim Flynn Nov 25, 2020

Show notes

On this week's episode of the Called to Care season of Practice Leadership, Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, connected with Tim Flynn, PT, PhD, OCS, FAAOMPT, FAPTA of Colorado In Motion. They discuss the science behind the placebo and nocebo affects and how it can affect your practice.

Links: Placebo, Nocebo, and Expectations: Leveraging Positive Outcomes Letter to the Editor: A Cautionary Note on Endorsing the Placebo Effect – JOSPT 2013 @timothywflynn @PhysicalTherapy @EIMTeam

Called to Care – Practice Leadership: Using Peak-End Rule in Your Clinic | Andrew Bennett Nov 18, 2020

Show notes

On this week's episode of the Called to Care season of Practice Leadership, Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, spoke with Andrew Bennett, PT, DPT, OCS, FAAOMPT, co-founder of Texas Physical Therapy Specialists about how the patient's experience can be affected by creating positive memory moments using methods supported by the peak-end rule.

Links: @Bennettab @PhysicalTherapy @EIMTeam

Practice Leadership – Called to Care: High Quality Connections and Empathy | Helen Riess Nov 11, 2020

Show notes

On this week's episode, Helen Riess, M.D., the CEO and Chief Scientist for Empathetics, joins host Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health to discuss the power and effectiveness of empathy. This episode spans several topics, including the importance of self-empathy, how theory of mind (ToM) can be applied in your clinical practice, building empathy to be effective in your clinic, her future areas of interests, and how empathy can be facilitated in Telehealth.

Helen Riess, M.D. is CEO and Chief Scientific Officer for Empathetic, Inc., and Associate Professor of Psychiatry at Harvard Medical School, part-time. Dr. Riess is a psychiatrist who developed an empathy training that has been rigorously tested in pilot studies and a randomized, controlled trial at Massachusetts General Hospital. Dr. Riess has devoted her career to teaching and research in the art and science of empathic relationships. She is a core member of the Consortium for Research on Emotional Intelligence in Organizations (CREIO).

Links: empathetics.com Alan Alda, Helen Riess Urge Pandemic-Era Empathy TEDx Talk: The Power of Empathy The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences @HelenRiessMD @PhysicalTherapy @EIMTeam

Practice Leadership – Called to Care: Practicing Gratitude in Your Clinic | Rob Wainner Oct 28, 2020

Show notes

On this week's episode of the Called to Care season of Practice Leadership, Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, connected with Rob Wainner, PT, PHD, FAAOMPT, to discuss practicing gratitude in your life and the impact it can have in your clinical practice.

The Practice Leadership Podcast is running a brand new season focused on the theme – Called to Care, 10-episodes on different topics that will impact compassionate care in your clinic.

Links:

Email: rob@goconfluent.com

Coach4Leadership

@PhysicalTherapy

@confluentfamily

Practice Leadership – Called to Care: Unlocking the Power of Goal Setting | Caroline Miller Oct 14, 2020

Show notes

The Practice Leadership Podcast is running a brand new season focused on the theme – Called to Care, 10-episodes on different topics that will impact compassionate care in your clinic.

On this week's Practice Leadership – Called to Care podcast, Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, connected with Caroline Miller, MAPP on goal setting. Caroline breaks down where goal setting theory started and how her research is guiding her away from KPIs and OKRs to develop a new goal setting methodology – B.R.I.D.G.E. – brainstorming, relationships, investments, decisions, grit and excellence.

B.R.I.D.G.E. involves psychological safety, gender research, positive psychology and neurolinguistics in helping you achieve the goals you set. Listen in to hear how thoughtful goal setting affects you as a health care provider and as a person.

Links: carolinemiller.com @CarolineMCoach Sign up for Caroline Miller's newsletter @physicaltherapy @EIMteam

For more advice on goal setting, you can find Called to Care on Amazon.

Clinical Podcast: Bardavon Health Innovations | Matt Condon Sep 09, 2020

Show notes

Join John Childs and Mark Shepherd as they talk with Matt Condon, Founder and CEO of Bardavon Health Innovations, a company that connect employers with injured workers to providers, providing data-driven outcomes for workers' compensation. The discussion covers how Bardavon is changing how employers choose their health care providers to why fee for performance is important for healthier patients.

Links: Bardavon Health Innovations Matthew Condon @EIMteam @childsjd @ShepDPT

Clinical Podcast: Running a Clinic in a Pandemic Sep 03, 2020

Show notes

Join John Childs as he talks with Justin Burke and Matt Hernandez from Texas Physical Therapy Specialists to discuss how their clinics have evolved throughout the health pandemic. From opening a brand new clinic right before the shutdown to running a busy clinic with 7 providers, you can see the journey of how two clinics from opposite ends of the spectrum were able to step back and manage their clinics, compassionately and decisively.

Links: @JMBurke04 Matt Hernandez @childsjd @EIMteam

Clinical Podcast: How are you loading the hamstrings after a strain? Jun 10, 2020

Show notes

On this week's episode of Clinical Podcast, Mark is joined by Bobby Esbrandt, PT, DPT, CSCS, PES, USAW, CERT. DN, co-owner and founder of Impact Sports Physical Therapy to discuss treating hamstring strains. Bobby uses his clinical expertise with elite athletes to talk through using more than just your typical exercises to help athletes return to sport.

Links impactsportspt.com @DrBobbyE @ShepDPT @eimteam

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