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Join me, Nik ( https://x.com/CoFoundersNik ), as I talk with Michael Greenberg (https://x.com/gentoftech ), founder of a venture studio specializing in managed staffing and digital operations. We discuss the definition, benefits, and implementation of productized services, breaking down the process into key components such as consistency, clarity, capacity, confidence, and cashflow.
Greenberg shares insights on how his company operates, manages staffing, automates business processes, and scales effectively. The episode offers practical advice for entrepreneurs looking to standardize their services while maintaining high profitability.
Questions this Episode Answers:
What is a productized service, and how is it defined in the context of this discussion?
How can businesses package and price their services to ensure clarity and standardization?
What are the three core types of productized services, and what pricing models do they use?
What are the five C’s of digital operations, and how do they contribute to business growth?
How can businesses gain consistency and clarity in their operations to improve efficiency and profitability?
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Love it or hate it, I'd love your feedback.
Please fill out this brief survey with your opinion or send me an email at Nik@cofounders.com with your thoughts.
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This week we covered:
00:50 Introduction
01:40 Sponsor Message and Giveaway
02:23 Defining Productized Services
07:17 Examples of Productized Services
09:10 Challenges and Misconceptions
11:44 Scaling Productized Services
23:59 The Five C's of Digital Operations
26:23 Building the Pyramid of Business Success
27:07 Sponsor Message: Win a $100 Amazon Gift Card
27:50 The Role of Digital Operations Partner
31:38 Understanding ERP and API
33:41 Productizing Specialized Services
39:01 Business Model and Margins
41:02 Customer Acquisition and Growth
43:31 Rapid Fire Questions and Insights
49:52 Conclusion and Final Thoughts