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    Government

    Mailin’ It! – The Official USPS Podcast

    As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service.

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    Copyright: © 2025 USPS Mailin' It Podcast

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    Latest Episodes:
    Don’t Get Snowed - Avoiding Holiday Scams with USPS Dec 03, 2024
    Show notes

    This week on Mailin’ It!, Karla Kirby and Jonathan Castillo welcome back Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. With the holiday season in full swing, Eric sheds light on the Postal Inspection Service’s 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams,” which focuses on protecting USPS customers and employees during the busiest time of the year. Tune in to hear Eric break down the top scams targeting customers, including counterfeit stamps, phishing and smishing schemes, and mail theft, while sharing actionable advice to protect yourself and your loved ones.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    The USPS Holiday Ride 2024 Nov 19, 2024
    Show notes

    This week on Mailin’ It!, Karla and Jonathan are joined by Sheila Holman, USPS VP of Marketing, to discuss the Postal Service’s 2024 holiday season preparations. Sheila shares details about this year’s “Holiday Ride” campaign, showcasing USPS’s modernization efforts and its impact on mail and package delivery. The episode also highlights festive new stamps, Operation Santa updates (including a Toys“R”Us collaboration), and key shipping deadlines. Whether you’re sending cards, gifts, or still planning your holiday shipments, this episode offers helpful tips and a behind-the-scenes look at how USPS ensures a smooth and joyful holiday experience for everyone.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    The Postal Service Improves its Ground Game Nov 05, 2024
    Show notes

    This week on Mailin’ It, Karla and Jonathan are joined by Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives. Juan discusses the Postal Service’s efforts to streamline package delivery and the broader impact the network transformation will have, giving USPS the tools to support the evolving shipping needs of major retail partners and everyday customers alike. Learn how these advancements are helping USPS compete and what the future holds for customer-focused initiatives like USPS Connect eCommerce and Informed Delivery integration. For shipping professionals or anyone curious about USPS's modern approach to delivery, tune in for a fascinating look at the Postal Service’s efficient customer-focused future.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    The Power of Direct Mail Oct 22, 2024
    Show notes

    This week on Mailin' It, Karla and Jonathan are joined by Margaret Pepe, the Postal Service’s Executive Director of Product Solutions, to discuss the enduring relevance of direct mail in today's digital marketing landscape. As digital ads increasingly flood social media, email, and websites, direct mail offers a tangible, trustworthy, and less overwhelming alternative. Margaret shares how mail creates lasting impressions, often remaining in homes long after digital messages are forgotten. Tune in to discover USPS’s latest innovations and learn how marketers are combining direct mail with digital strategies to maximize engagement.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    A Romance Scam Turns Tragic - A Postal Inspection Service True Crime Story Oct 08, 2024
    Show notes

    This week on Mailin’ It, Karla and Jonathan speak with retired Postal Inspector Natalie Reda about a tragic case of romance fraud that shocked investigators. Laura Kowal, a retired hospital executive, fell victim to an online romance scam, losing $1.5 million before her suspicious death in 2020. Natalie walks us through the investigation, revealing how the scam was connected to a larger fraud network and how law enforcement traced the money. The episode sheds light on the tactics used by scammers, the emotional toll on victims, and steps listeners can take to protect themselves from similar scams. If you or someone you know is active in online dating, this episode is essential listening to stay informed and safe.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    USPS Tech Innovator Bob Dixon Sep 24, 2024
    Show notes

    This week on Mailin' It, we’re joined by Bob Dixon, USPS Director of Product Technology Innovation. Bob discusses his journey into technology and his role in the Postal Service's digital transformation, from pioneering Informed Delivery to addressing new challenges like mail theft. He provides an inside look at how his team is developing advanced keys and high-security electronic locks to protect collection boxes and ensure safe mail delivery. Tune in as Bob shares his insights on leadership and his approach to solving complex challenges, all while keeping USPS at the forefront of innovation.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    The Postal Service Is Ready for the 2024 Elections Sep 10, 2024
    Show notes

    This week on Mailin' It, Karla and Jonathan are joined by Adrienne Marshall, the Executive Director for Election and Government Mail Services at USPS. As the nation gears up for the 2024 elections, Adrienne provides an in-depth look at how the Postal Service is preparing to process, transport, and deliver Election Mail, including ballots, voter registration cards, and polling place notifications. The episode explores the history of voting by mail, the difference between election mail and political mail, the specialized measures in place to ensure that every mail-in ballot is handled securely and efficiently, and more! Whether you’re a voter or just curious about how the process works, this episode is packed with valuable insights into the USPS’s role in the election process.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    Modernizing One of the World’s Largest Vehicle Fleets Aug 06, 2024
    Show notes

    This week on Mailin' It, we’re joined by the Director of Fleet Management, Justin Glass, who takes us behind the scenes of the epic effort USPS is taking to modernize its vehicle fleet. Discover the strategic planning and innovative design choices that are driving this transformation. Join us to learn about the newly designed Next Generation Delivery Vehicles which promise enhanced safety, better ergonomics, lower emissions, and double the cargo space.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    How Postal Inspectors Cracked the Largest Fraud Scheme in U.S. History Jun 18, 2024
    Show notes

    This week on Mailin' It, we’re joined by Postal Inspector Clayton Gerber to discuss the Inspection Service’s role in breaking up one of the largest fraud schemes in U.S. history. From dumpster diving to find evidence to international extraditions during the height of the pandemic, the team's relentless pursuit to uncover the truth is nothing short of extraordinary. Grab your detective hat and join us for an eye-opening journey into the world of postal crime and learn how the Postal Inspection Service is working tirelessly to safeguard the public from fraudsters.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


    2024 Dog Bite Awareness Campaign Jun 04, 2024
    Show notes

    This week on Mailin' It, we’re joined by Linda DeCarlo, Senior Director of Occupational Safety and Health, to discuss the critical issue of dog attacks on postal workers and the Postal Service’s 2024 Dog Bite Awareness campaign. We explore innovative strategies designed to protect mail carriers, including mobile delivery devices that alert them to potentially dangerous canines at specific addresses. Plus, we detail the steps dog owners can take to ensure smooth and safe mail delivery. Tune in to learn how the Postal Service and the community can work together to reduce dog-related incidents and create a safer working environment.


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


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