Invisible Machines podcast by UX Magazine

Latest Episodes:

S3E5 Can Conversational AI Revive Our Attention Spans? With Gloria Mark, Author of Attention Span Feb 08, 2024

Show notes

For decades, Gloria Mark, PhD, has been studying technology use in real-world environments that she describes as "living laboratories." Her book "Attention Span" looks for ways that we can live with and use technology while maintaining a healthy psychological balance. She joins Robb and Josh for a fascinating conversation about the ways AI might heal some of the damage done by technology and give us space to focus our attention on things that truly matter. You can learn more in Gloria's Substack at gloriamark.substack.com

S3E4 The Promise and Peril of Boundless Predictive Machines with Lisa Feldman Barrett Feb 01, 2024

Show notes

Lisa Feldman Barrett is a psychologist and neuroscientist whose research puts her among the top 0.1% of most cited scientists in the world. She joins Robb and Josh for a conversation about the true nature of our brains, and how aspects of brain development are already being mirrored by AI models. Lisa holds appointments at Harvard Medical School and Massachusetts General Hospital, where she is Chief Science Officer for the Center for Law, Brain & Behavior. She is also a distinguished professor of psychology at Northeastern University, and her real talk about the predictive machines in our heads is captivating food for thought.

S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack Jan 25, 2024

Show notes

As the Principal Product Designer at Slack, RJ Owen has a hand in shaping a communication channel that's come to redefine productivity while setting a trajectory for how team members collaborate in the post-pandemic world. RJ joins Robb and Josh for a deep conversation exploring the many intricacies of decision management and how the future of productivity might reside in swiping right or left. AI is uncannily good at summarizing information, but as this episode explains, the experience of delivering relevant content to users remains a sizable design challenge.

S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group Jan 18, 2024

Show notes

Sarah Gibbons and Kate Moran of Nielsen Norman Group join Robb and Josh for a deep dive at the intersection of UX and AI. As the Vice President of NN/g, Sarah shares insights from a recent exploration of anthropomorphism and generative AI. Kate Moran is VP of Research and Content and has done extensive research into interaction design and digital content. As leaders at one of the vanguard experience design firms, Sarah and Kate help navigate the frenzied intersection of UX and AI.

S3E1 The Staggering Depth of Thin UI Layers with Paul English, Co-founder of Kayak and GetHuman Jan 11, 2024

Show notes

As the co-founder of Kayak and GetHuman, Paul English has deep insight into the ways technology can bring people closer to what they're actually looking for. Robb and Josh welcome Paul for an exploration of the ways that conversational AI can become the thin UI layer that obscures all of the messy technology cluttering our lives. Having recently co-founded the Applied Artificial Intelligence Institute at UMass Boston, Paul brings his thinking on how generative AI fits into our technology tapestry to a practical conversation about our changing relationship with machines.

Unfiltered Chat with TED Creator Richard Saul Wurman // Invisible Machines S2E26 Dec 21, 2023

Show notes

Richard Saul Wurman is many things. The creator of the TED conference has also authored scores of books, ranging from revolutionary city guides to a collection of a collection of words by Louis Kahn. Robb and Josh welcomed Richard for a conversation about the LATCH system he devised for organizing information. This early Invisible Machines recording goes to unexpected places as a legendary architect and designer shares his unfiltered thinking on myriad topics.

The Human Nature of Conversational Design with Daniel Stillman // Invisible Machines S2E25 Dec 14, 2023

Show notes

Author of Good Talk and host of The Conversation Factory podcast, Daniel Stillman shares insights from his journey through user experience research and industrial design into designing conversations between people. Robb and Josh welcome Daniel for an exploration of the composition and quality of conversations between humans. The complexity present in our everyday conversational interactions lays bare how strategic we need to be in designing the ways we speak with machines.

A Deep Dive on Conversational Design with Cathy Pearl, Google Bard / Invisible Machines S2E24 Dec 07, 2023

Show notes

Cathy Pearl has deep roots in conversational design, as the UX Lead on Google Bard and author of Designing Voice User Interfaces (O'Reilly). She joins Robb and Josh for a conversation that explores the changing nature of voice interfaces and the deepening role of experience design. The trio also discusses the ways that conversational AI transcends productivity, potentially improving the quality of our lives in much deeper ways.

Identity and Collective Intelligence with Blaise Agüera y Arcas // Invisible Machines S2E23 Nov 30, 2023

Show notes

AI researcher, author, and VP and Fellow at Google Research, Blaise Agüera y Arcas has contributed to research papers cited more than 20,000 times, including a seminal LaMDA paper from 2022. His new book, Who Are We Now?, explores how biology, ecology, sexuality, history, and culture have intertwined to create a dynamic “us” that's neither natural nor artificial. Blaise joins Robb and Josh for a philosophical exploration of identity, collective intelligence, and the ways AI might put us back into balance with nature. A frequent TED speaker and winner of MIT’s TR35 Prize, Blaise brings the perspective of a deeply forward-thinking researcher to our ongoing conversation about AI.

Morgan Stanley's Successful Adoption of AI with Jeff McMillan // Invisible Machines S2E22 Nov 28, 2023

Show notes

Despite the complexity and sensitivity innate to financial institutions, Morgan Stanley was able to partner with Open AI to create AI @ Morgan Stanley Assistant. Chief Analytics and Data Officer Jeff McMillan describes it as the most advanced personal assistant in the financial sector and he joins Robb and Josh to talk about the design process, which involved working closely with Sam Altman and the team at OpenAI. Jeff's experiences creating a sophisticated automated solution in a heavily regulated industry offer strategy and inspiration to other organizations hoping to make similar transformations.

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