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    Kids & Family

    Inside the Children’s Hospital

    Inside the Children’s Hospital shares real stories from parents, caregivers, and pediatric healthcare professionals navigating the emotional realities of caring for a hospitalized child with honesty, compassion, and hope.

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    Latest Episodes:
    How to Talk With Children About Child Abuse [REPOST] (249)- Jane's Story Apr 09, 2025
    Show notes

    Knowing how to talk to kids about child abuse can feel overwhelming—but it doesn't have to be. In this impactful episode of Child Life On Call, host Katie Taylor interviews child abuse prevention advocate Jane Donovan—who also happens to be her mom.

    Jane shares her personal journey, sparked by a tragic event, that led to a decades-long mission to protect children and educate communities. From creating a long-running puppet program for abuse prevention to empowering kids with body safety tools, this conversation is full of actionable advice for parents, caregivers, educators, and child life specialists.

    This is a special repost of one of our most important and requested episodes. Whether you're hearing it for the first time or revisiting it, this conversation remains just as powerful and relevant today.

    In this episode, you'll learn:
    • How to talk to kids about child abuse in age-appropriate, non-scary ways

    • The importance of ongoing conversations about personal safety

    • How tools like puppets, music, and hula hoops teach children about personal boundaries

    • What parents should know about mandated reporting and how to act on their instincts

    • How to evaluate youth-serving organizations for child safety protocols

    • Why Children's Advocacy Centers are essential for abuse investigation and healing

    Whether you're a parent, educator, or healthcare provider, this episode provides the tools and confidence you need to start meaningful conversations that protect kids and empower them.

    Timestamps & Key Topics ⏱️ [00:00] – Introduction: Meet Jane Donovan

    Katie introduces her guest (and mom), a lifelong child advocate Learn how the Child Life On Call app empowers families

    ⏱️ [03:00] – A Personal Story That Inspired a Mission

    How a child's abduction changed Jane's life Why she dedicated her career to child abuse prevention

    ⏱️ [06:00] – What Are Children's Advocacy Centers?

    A child-friendly space for reporting, healing, and justice How they support kids through forensic interviews and therapy

    ⏱️ [09:00] – Making Conversations About Abuse Less Scary

    Why it's not "the talk"—it's ongoing, age-appropriate education Teaching safety in everyday moments without fear

    ⏱️ [11:00] – Teaching Kids About Boundaries with Puppets

    Introducing the "Kids Count Players" puppet show for elementary students Using storytelling and music to make serious topics approachable

    ⏱️ [15:00] – Personal Space for Children: Hula Hoops & "Uh-oh" Feelings

    How to use visual tools to teach kids about body autonomy and boundaries The difference between "good touch" and "confusing touch"

    ⏱️ [22:00] – Real Impact in Schools

    How the puppet show helped children disclose abuse Why teachers and counselors praise the program

    ⏱️ [23:00] – The Adult's Role in Protecting Children

    Tips for keeping kids safe at camp, church, and extracurriculars How to ask youth-serving organizations about their safety policies

    ⏱️ [25:00] – Understanding Mandated Reporting

    Why professionals and caregivers must report suspected abuse How to file a report, even if you're unsure

    ⏱️ [29:00] – Practical Safety Tips for Parents

    Teach proper names for body parts Encourage privacy and reinforce their right to say "no" to unwanted contact

    ⏱️ [31:00] – Easy Tools & Takeaways

    How to start the conversation—and keep it going

    Resources & Links

    📌 Learn about Children's Advocacy Centers: www.cactexas.org 📺 Watch the Kids Count Players on YouTube 🎧 More podcast episodes: childlifepodcast.com

    Subscribe & Connect

    👍 Was this episode helpful? Tag us on social media and share your thoughts. 🎙️ Subscribe & Review: Help others find this essential information by rating and reviewing the podcast. 📩 Contact us: Lyndsey@childlifeoncall.com 📲 Follow on Instagram

    🎧 Listen now and start protecting kids through education and empowerment.

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.


    MERRF Syndrome and Motherhood: Raising and Remembering Dahlia - Jessica's Story (248) Apr 02, 2025
    Show notes

    "We followed Dahlia's lead—and Dahlia was not going to let this stop her." — Jessica Fein

    What happens when your child's diagnosis is so rare that no one—including your doctors—knows how to help? For Jessica Fein, navigating life with her daughter Dahlia's MERRF Syndrome meant redefining motherhood, finding joy in unexpected places, and transforming grief into connection and advocacy.

    In this honest and deeply moving episode, we explore:

    ✅ What it's like to go on a diagnostic odyssey, and finally get answers that bring more questions

    ✅ The complexity of parenting a child with medical needs, including the realities of home care and hospital stays

    ✅ How grief exists even while your child is alive—and what ambiguous grief means for medical parents

    ✅ The power of storytelling, finding meaning through writing, and connecting with community through shared experience

    Whether you're a parent, provider, or someone looking to better understand the emotional layers of complex care and rare disease, this episode will resonate with you.

    Timestamps & Key Topics

    ⏱️ [00:00] – Episode Intro Meet Jessica Fein and hear the quote that shaped this conversation

    ⏱️ [01:00] – Jessica's Story Begins Navigating the early years of parenting without answers

    ⏱️ [03:00] – Diagnosis & the Unknown The journey to a MERRF Syndrome diagnosis and what came next

    ⏱️ [09:00] – Life With a Rare Disease Hospital stays, trachs, and becoming the expert in your child's care

    ⏱️ [13:00] – Following Dahlia's Lead Letting joy and silliness guide the way

    ⏱️ [17:00] – Who Dahlia Was A peek into Dahlia's personality and how she impacted everyone she met

    ⏱️ [20:00] – Writing As Healing How Jessica turned to writing as an act of reflection, advocacy, and self-care

    ⏱️ [24:00] – What Helps in the Hospital Tangible ways friends and providers can support caregivers

    ⏱️ [30:00] – Grief, Then and Now Understanding ambiguous grief—and the evolution of loss after death

    ⏱️ [33:00] – How to Connect With Jessica Where to find her book, podcast, and writing

    Resources & Links from today's episode:

    📕 Read Breathtaking by Jessica Fein: [Available on Amazon and wherever books are sold] 🌐 Visit Jessica's website: www.jessicafeinstories.com 🎧 Listen to her podcast: I Don't Know How You Do It 📷 Follow Jessica Fein on Instagram, Facebook and LinkedIn

    Share Your Thoughts Did this episode resonate with you? Do you have a story of parenting through rare disease or complex medical care? We'd love to hear from you—tag us or leave a comment! If you found this episode meaningful, please subscribe and leave a review—it helps more families discover these conversations.

    ❤️ SupportSpot is Here for You SupportSpot gives you instant access to expert child life tips, emotional support, and medical journey resources. Try it FREE for 7 days! Subscribers can book a complimentary visit with a Child Life Specialist through Child Life On Call. Start now at childlifeoncall.com/supportspot

    🎙️ Meet the Host Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform connecting families and care teams with expert child life services. A certified child life specialist for over 13 years, Katie has worked across pediatric healthcare settings, presented nationally, and is the author of a children's book. She hosts the Child Life On Call Podcast to amplify parent voices and emphasize the value of child life services.

    📱 Instagram.com/childlifeoncall 📘 Facebook.com/childlifeoncall 🔗 linkedin.com/in/kfdonovan

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.

    Keywords: MERRF Syndrome, Rare Disease, Medical Parenting, Grief, Child Life


    A Cerebral Palsy Diagnosis: Traumatic Birth, Micropreemie Twins & the Power of Hope {REPOST}- Savannah's Story (247) Mar 26, 2025
    Show notes

    "It wasn't any kind of strength within myself that helped me get through the NICU. It was the strength they had—they gave it to me."- Savannah O'Malley

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    What happens when your birth plan is shattered in an instant? For Savannah, the unexpected arrival of her micropreemie twins at just 24 weeks turned her world upside down. One of her sons faced significant medical challenges, including brain bleeds and a cerebral palsy diagnosis, while the other grew without complications. Through it all, Savannah found healing in advocacy, art, and the power of sharing her story.

    In this moving episode, we explore: ✅ The emotional and medical complexities of delivering micro-preemie twins ✅ How a cerebral palsy diagnosis reshaped their family's journey ✅ The silent struggle of maternal mental health after a traumatic birth ✅ Why peer support and storytelling matter in healing and advocacy ✅ How Savannah's Cards of Hope project is making a difference for other NICU moms

    Savannah's story is a testament to resilience, love, and the incredible strength of mothers navigating complex medical journeys. Whether you're a NICU parent, a healthcare professional, or someone seeking inspiration, this episode will leave you feeling empowered.

    Timestamps & Key Topics

    ⏱️ [00:00] – Episode Intro

    • Welcome to today's episode featuring Savannah O'Malley

    • The importance of sharing NICU and maternal mental health stories

    ⏱️ [01:00] – Meet Savannah

    • Mom to three, including twin micro-preemies

    • Advocate for maternal mental health and children with disabilities

    ⏱️ [03:00] – The Unexpected Arrival: 24-Week Twins

    • How Savannah's pregnancy took a sudden turn

    • Navigating a traumatic birth and immediate NICU admission

    ⏱️ [09:00] – The Medical Rollercoaster Begins

    • Brain bleeds, heart complications, and emergency surgeries

    • Balancing hope with overwhelming medical challenges

    ⏱️ [13:00] – A Life-Changing Diagnosis: Cerebral Palsy & Hydrocephalus

    • How Lachlan's brain injury shaped their early intervention journey

    • The emotions of receiving a CP diagnosis and shifting expectations

    ⏱️ [24:00] – Maternal Mental Health: The Hidden Battle

    • Why Savannah struggled with PTSD and anxiety

    • The moment a medical professional finally validated her trauma

    • Why maternal mental health screenings should extend beyond the NICU

    ⏱️ [30:00] – The Power of Peer Support

    • Finding community in other NICU and disability moms

    • How social media became a lifeline for connection and hope

    ⏱️ [38:00] – Turning Pain into Purpose: Cards of Hope

    • How Savannah combined her love for art with her advocacy

    • Sending free, uplifting artwork to mothers of traumatic births

    • How small acts of kindness can have a profound impact

    ⏱️ [44:00] – Lessons from Motherhood & Advocacy

    • Why Savannah wouldn't change a thing about her son's journey

    • The importance of celebrating progress, not just milestones

    • How caregivers can find strength in their child's resilience

    ⏱️ [50:00] – Where to Find Savannah & How to Support Cards of Hope

    • How you can receive or gift a Card of Hope

    • Why sharing your story can be the start of healing

    Resources & Links

    📌 Sign Up for a Card of Hope: SavvyJane.com 📥 Follow Savannah's Journey on Instagram: @SavvyJaneOMalley 🎨 Support the Cards of Hope Project: Purchase art prints to fund outreach 🎧 Listen to more episodes: Child Life On Call

    Share Your Thoughts!

    Did Savannah's story resonate with you? Have your own experience with micropreemies or maternal mental health? We'd love to hear from you! Leave a comment below or tag us on social media.

    🎙️ Subscribe & Review: If you enjoyed this episode, be sure to subscribe and leave a review—it helps more families find these powerful conversations! 🔗 Follow us on Instagram: @childlifeoncall 📩 Contact us: hello@childlifeoncall.com

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.


    Pyroxd1 and the Path Forward: A Rare Disease, a Life-Saving Lesson & a Mission to Help Others- Maria + Matt's Story (246) Mar 19, 2025
    Show notes

    "What we realized was that rare isn't as rare as we think—there are so many of us out here searching for answers, fighting for our kids, and trying to make a difference."- Maria Granados

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    What if a simple miscommunication in the hospital could have cost your child their life? For Maria and Matt Granados, parents of a daughter with Pyroxd1, that terrifying moment led to a groundbreaking realization—and a mission to help other families facing rare diseases.

    In this powerful episode, we dive into:

    ✅ The challenges of diagnosing and living with Pyroxd1, a rare neuromuscular condition

    ✅ A near-fatal hospital mistake that could have changed everything

    ✅ How they turned their personal struggles into Take Part Foundation, a nonprofit funding rare disease research

    ✅ The power of storytelling, advocacy, and community for families navigating the unknown

    Maria and Matt's story is one of resilience, innovation, and advocacy, proving that "rare is more common than you think." Whether you're a rare disease parent, medical professional, or someone looking for inspiration, this episode is a must-listen.

    Timestamps & Key Topics

    ⏱️ [00:00] – Episode Intro

    • Welcome to today's episode featuring Maria & Matt Granados

    • Why raising awareness for Pyroxd1 is so important

    ⏱️ [01:00] – Meet Maria & Matt

    • Their family's journey: married 9 years, three kids, and an entrepreneurial spirit

    • How flexibility in work became essential for parenting a child with complex medical needs

    ⏱️ [03:00] – The Start of Their Rare Disease Journey

    • Pregnancy and early signs something was different with Natalie

    • The challenges of getting doctors to take concerns seriously

    • Being told "don't worry" for a year—while their instincts said otherwise

    ⏱️ [09:00] – The Thanksgiving Hospital Crisis That Changed Everything

    • Natalie's sudden health decline and emergency hospitalization

    • The shocking realization that hospitals don't share medical records effectively

    • How a simple website they built saved Natalie's life by preventing a life-threatening medication error

    ⏱️ [13:00] – Turning Their Experience Into a Mission

    • How their frustration with the system led them to found Take Part Foundation

    • Why families need access to their child's full medical history

    • The power of self-advocacy in rare disease care

    ⏱️ [24:00] – What Is Pyroxd1? Understanding This Rare Condition

    • A breakdown of what Pyroxd1 is and how it affects the body

    • The difficulty of finding a diagnosis and why many families go undiagnosed

    ⏱️ [30:00] – The Reality of Rare Disease Research & "Death Valley" Funding

    • The shocking truth: 95% of rare diseases have no FDA-approved treatment

    • Why promising research often stalls due to lack of funding

    • How Take Part Foundation provides grants to researchers in need

    ⏱️ [38:00] – How Take Part Helps Families Get Genetic Testing

    • Many families can't afford genetic testing—so Take Part is filling the gap

    • The impact of a diagnosis on getting insurance coverage for therapies and equipment

    ⏱️ [44:00] – Strengthening Their Marriage Through the Rare Disease Journey

    • The emotional toll of raising a medically complex child

    • The mindset shift that saved their marriage: "If Natalie's not offended, I don't need to be offended."

    • The importance of seeing doctors as humans, too

    ⏱️ [50:00] – Let Your Fight Shine: A Message for Other Rare Parents

    • Maria's beautiful perspective on embracing the fight instead of hiding it

    • Why advocacy is the most powerful tool rare disease parents have

    ⏱️ [52:00] – Where to Find Maria & Matt + How to Support Take Part Foundation

    • How to get involved, donate, or apply for support

    • Why storytelling is a crucial part of the rare disease journey

    • Final words of encouragement for other families

    Resources & Links

    📌 Learn More About Pyroxd1 & Take Part Foundation: www.take-part.org📥 Apply for Genetic Testing Support: Take Part Foundation Resources (Coming Soon!) 📲 Follow Take Part on Instagram: @TakePartFoundation 🎧 Listen to more episodes: Child Life On Call

    Share Your Thoughts!

    Did you find this week's episode helpful? We'd love to hear from you! Leave a comment below or tag us on social media.

    🎙️ Subscribe & Review: If you enjoyed this episode, be sure to subscribe and leave a review—it helps more families find these helpful conversations!

    🔗 Follow us on Instagram:@childlifeoncall

    📩 Contact us: Lyndsey Fedorko

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it for free by clicking this link.

    🎙️Meet the host: Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.


    Navigating HIE: Hope for Families, and Life Beyond the NICU [REPOST]- Betsy's Story (245) Mar 12, 2025
    Show notes

    "I remember sitting in the NICU thinking, 'Am I going to lose my baby? Is this the best outcome for him? What will his life look like?' And then I realized—I wasn't alone in these thoughts. Other parents had been here before, and they found a way forward. That's when I knew we needed a community like Hope for HIE." — Betsy Pilon, Founder Hope for HIE

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    What happens when your child's birth doesn't go as planned, and you're suddenly navigating a diagnosis you never expected? For Betsy, the experience of welcoming her son Max was a crash course in resilience, advocacy, and finding a community that changed everything.

    In this heartfelt episode, we explore:

    ✅ What HIE (Hypoxic Ischemic Encephalopathy) is and how it affects newborns

    ✅ The emotional rollercoaster of an unexpected NICU stay

    ✅ How Betsy became involved with Hope for HIE and transformed it into a global support network

    ✅ The power of peer support, self-advocacy, and the importance of access to resources

    Whether you're a NICU parent, healthcare professional, or simply looking for an inspiring story of perseverance, this episode is for you.

    📢 This Episode is a Repost!

    We're bringing back this powerful conversation with Betsy from Hope for HIE—an episode that resonated deeply with so many listeners. Whether you're hearing it for the first time or revisiting her inspiring journey, this story of resilience, advocacy, and community is one that never loses its impact.

    Timestamps & Key Topics

    ⏱️ [00:00] – Episode Intro

    Welcome to today's episode featuring Betsy and her journey with Hope for HIE

    ⏱️ [01:00] – Meet Betsy

    How her son Max's unexpected birth led to a life-changing mission

    Her background in healthcare communications and how it shaped her advocacy

    ⏱️ [03:00] – The Start of an HIE Journey

    Betsy's pregnancy, the first signs of concern, and an unexpected emergency C-section

    The overwhelming first hours and days in the NICU

    ⏱️ [09:00] – Understanding HIE & Cooling Therapy

    What cooling treatment is and how it helps babies with HIE

    The difficult reality of not being able to hold or interact with your baby immediately

    ⏱️ [13:00] – The Emotional Impact of NICU Life

    Coping with uncertainty and the rollercoaster of NICU ups and downs

    How self-advocacy played a role in making decisions for Max's care

    ⏱️ [24:00] – Finding Hope for HIE

    How a Google search connected Betsy with a community of families navigating the same diagnosis

    The power of peer support in the rare disease and medical parenting world

    ⏱️ [30:00] – From Personal Experience to Advocacy

    Turning lived experience into action by growing Hope for HIE into a thriving nonprofit

    How Hope for HIE provides resources, education, and community for families worldwide

    ⏱️ [38:00] – Life After the NICU: Max's Journey Today

    Max's growth, resilience, and the realities of life after an HIE diagnosis

    Balancing family life, advocacy, and raising awareness

    ⏱️ [44:00] – Advice for NICU & HIE Families

    What Betsy wishes she had known during those first days and weeks

    The importance of connection, education, and taking things one step at a time

    ⏱️ [50:00] – How to Connect with Hope for HIE

    Where to find support, resources, and get involved

    The mission to ensure no parent faces HIE alone

    Resources & Links

    📌 Learn More About HIE & Hope for HIE: www.hopeforhie.org 📥 Request Support Materials for NICUs & Families: Hope for HIE Resources 📲 Follow Hope for HIE on Instagram: @HopeForHIE 🎧 Listen to more episodes: Child Life On Call

    Share Your Thoughts!

    Did this episode resonate with you? Do you have an HIE or NICU experience to share? We'd love to hear from you! Leave a comment below or tag us on social media.

    🎙️ Subscribe & Review: If you found this episode helpful, please subscribe and leave a review—it helps more families discover these stories and resources.

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it for free by clicking this link.

    🎙️Meet the host: Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.

    Keywords: HIE (Hypoxic Ischemic Encephalopathy), NICU, Advocacy, Parent Support, Child Life Specialist


    A Mother and a Physician: Navigating Her Daughter's NMOSD Diagnosis – Maggie's Story (244) Mar 05, 2025
    Show notes

    "I thought my job was to save my daughter, but I realized my job was to show her how to live with strength and resilience." – Dr. Maggie Kang

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    In this powerful episode, Dr. Maggie Kang shares her deeply personal journey as a physician and a mother navigating her daughter's rare disease diagnosis, Neuromyelitis Optica Spectrum Disorder (NMOSD). She discusses the emotional and medical challenges she faced, her transition into advocacy, and how she now supports families through life coaching.

    In an insightful conversation, Katie and Maggie explore the complexities of grief, resilience, and advocacy. Maggie opens up about the difficult moments in her daughter's diagnosis, how she learned to trust her instincts, and the importance of both self-care and community in the rare disease journey. Together, they discuss the emotional weight of parenting a child with a chronic illness and the ways families can empower themselves in the healthcare system.

    What You'll Take Away from This Episode:

    🏥 Navigating the Medical System: She shares how she advocated for faster testing, sought expert opinions, and utilized her connections to expedite care.

    🤝 The Importance of Community: Connecting with other rare disease parents provided knowledge, support, and hope for the future.

    💔 Processing Grief and Change: Katie and Maggie discuss the emotional toll of rare disease parenting and how healing often begins after leaving the hospital.

    📢 Advocacy Matters: Maggie's push for better understanding of NMOSD has helped bring awareness and improve care options for future patients.

    💙 Self-Care for Caregivers: She emphasizes how caring for oneself is critical in sustaining long-term caregiving and preventing burnout.

    Connect With Dr. Maggie Kang

    Link to Dr. Maggie's Website

    Dr.Maggie's TEDx Talk

    Nell's Book

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it for free by clicking this link.

    🎙️Meet the host:

    Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.

    Keywords: NMOSD, Female Physician, Doctor Mom, Pediatrics, Child Life Specialist


    A Child Life Specialist's Search for Answers: A Long COVID Diagnosis (243) Feb 19, 2025
    Show notes

    "If something doesn't feel right, don't ignore it. Keep asking questions. You know your child better than anyone."-Jessica Baird, CCLS

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    What do you do when doctors keep telling you nothing is wrong—but your child is in pain every single day? For Jessica, a child life specialist and mom, that answer was simple: keep pushing until someone listens.

    In this powerful conversation, Katie sits down with Jessica to talk about the emotional, and eye-opening journey she went through to get answers for her daughter. What started as mild COVID symptoms quickly turned into persistent leg pain, countless doctor visits, dismissals, and dead ends—until finally, they got the diagnosis: long COVID.

    Katie and Jessica dive into what it feels like when medical professionals dismiss your concerns, how to find the right doctors who will listen, and why trusting your instincts as a parent is everything. They also talk about how long COVID is still misunderstood, especially in kids, and what families can do if they suspect their child is affected.

    What You'll Take Away from This Episode:

    💡 Your intuition is your superpower – If you feel something isn't right, don't back down.

    💡 Not all doctors get it right the first time – Second (and third) opinions can make all the difference.

    💡 Long COVID in kids is real – But many medical professionals still don't recognize it.

    💡 You're not alone – There are resources, specialists, and support groups out there to help.

    Links & Resources:

    🔗 Connect with Jessica

    Kids Can Cope Instagram

    Kids Can Cope Website

    Listen to Jessica's episode with Katie where they talk about Child Life in the ER.

    Long Covid Resources Mentioned in Today's Episode

    • Cleveland Clinic-"What to know about Long COVID in Kids"
    • Nationwide Children's-"Practical Reccomendations for Long COVID in Children"
    • Long Covid Kids Organization

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it for free by clicking this link.

    🎙️Meet the host:

    Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan

    The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child are experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.


    PCHD19, Autism + Epilepsy Diagnosis: The Motivation Behind a Caregiver Community Feb 05, 2025
    Show notes

    "I had to teach myself to advocate – no one should leave a hospital with more trauma than they came with."- Julie Walters

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    In this episode, Katie speaks with Julie Walters, a mom of two neurodivergent children, entrepreneur, and fierce advocate for inclusion and health equity.Julie shares her deeply personal journey navigating her daughter's epilepsy diagnosis, the challenges of parenting through complex medical experiences and how these experiences led her to create The Connected Parent – a resource hub empowering families to find critical services for children with medical complexities or neurodivergence. Julie's story is one of strength, determination and advocacy.

    Key Takeaways we learn from Julie and Katie's Conversation:

    ✨ Becoming an Advocate Early: Julie's passion for advocacy began in childhood, growing up with a mother who had schizoaffective disorder. She learned how to find resources through persistence and necessity.

    💡 Navigating Medical Crises as a Parent: Julie recounts the night she discovered her daughter's epilepsy through a life-saving baby monitor alert and the emotional toll of multiple seizures, hospital stays, and sleepless nights at the PICU.

    🩺 Parent-to-Parent Support: During one of the hardest times in the hospital, another mom introduced Julie to epilepsy resources – reinforcing the power of community and shared experiences.

    🌐 Creating The Connected Parent: Julie's frustration with the lack of easily accessible resources for medical and neurodivergent families led her to create The Connected Parent, a platform like Yelp for finding therapists, schools, camps, and more.

    👩‍👧 Involving Her Daughter in the Mission: Julie's daughter, Violet, plays an active role in the platform – from Instagram content to product ideas. Her participation highlights the importance of empowerment and shared purpose.

    Links & Resources: 🔗 The Connected Parent: Visit TheConnectedParent.net

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it for free by clicking this link.

    🎙️Meet the host:

    Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan


    Pediatric Kidney Transplant and a Mission to Help Others (241) Jan 22, 2025
    Show notes

    "Our goal wasn't to build something huge overnight – it was to listen to families, fill the gaps, and take that first step." – Cheryl Whitty

    We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.

    In this heartfelt episode, Katie sits down with mother-daughter duo, Cheryl Witty and Kimmy Witty to hear the inspiring story of how their family journeyed through chronic kidney disease and how a kidney transplant led to the creation of the Children's Transplant Initiative (CTI). Kimmy shares her personal experience of being diagnosed at age 12, receiving a life-saving kidney transplant, and how that experience fueled her passion for helping other families.

    Kimmy is now a certified Child Life Specialist and shares how her experiences inspired her to choose this as her career. Cheryl reflects on her journey of being a mother and caregiver and how CTI has grown to provide housing, financial assistance, and mentorship for transplant families across Texas. Cheryl and Kimmy shares her experience transitioning from pediatric to adult care and how the role of parents can shift as their children grow into adulthood.

    🔑 Key Points:

    • Kimmy's Transplant Journey: Diagnosed at 12 with a rare kidney disease, Kimmy received a life-saving transplant from her father, inspiring her passion for helping others.

    • Founding Children's Transplant Initiative (CTI): Kimmy, Cheryl and Ross created CTI to support transplant families through mentorship, financial aid, and housing programs.

    • Programs and Growth: CTI began by mentoring one family at a time and has grown to provide housing for families in Houston and Austin, with plans to expand to Dallas.

    • Kimmy's Career Path: Inspired by her experiences, Kimmy is starting as a Child Life Specialist to support children facing medical challenges.

    • Family Strength and Advocacy: Cheryl and Kimmy reflect on resilience, emphasizing how personal experiences can drive advocacy and create lasting impact for others.

    ✨ Takeaways for Listeners:

    • The importance of starting small—CTI began with just one family in need.
    • Pediatric transplant patients often face lifelong medical journeys, highlighting the need for continued advocacy and resources.
    • Personal experiences can lead to powerful career paths—Kimmy's journey inspired her to become a Child Life Specialist.

    🌐 Links and Resources from today's Episdoe

    • Visit the Children's Transplant Initative's Website to learn more about the incredible resources they offer to families in Texas

    📲 Follow CTI on Social Media:

    • Instagram
    • Facebook

    ❤️ Ready to make hospital visits and medical journeys easier for your family? With SupportSpot, you get instant access to expert child life tips, emotional support, and resources right at your fingertips. For the next 7 days, try it FREE and discover how this app can reduce stress, ease your child's anxiety, and help you feel more prepared every step of the way. Subscribers have the opportunity to sign up for a free visit with a Child Life Specialist at CLOC to help you get the support you need from SupportSpot. Try it free by clicking this link.

    🎙️Meet the host:

    Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan


    How Parents Can Stay Calm During Medical Procedures Jan 13, 2025
    Show notes

    In this episode of Child Life On Call, host Katie Taylor, a certified child life specialist, shares personal experiences and practical advice on maintaining calm during your child's medical procedures. Katie recounts a traumatic incident with her daughter, emphasizing the natural parental panic response and how to manage it.

    She offers three key strategies: getting informed about medical procedures, finding a supportive role during the process, and taking care of your own physical and emotional needs. Katie introduces the Support Spot app as a valuable resource, providing step-by-step guides for over 50 medical procedures.

    This episode aims to equip parents with the tools and confidence needed to support their children effectively during medical challenges.

    00:00 Introduction and Personal Story

    02:30 Understanding Parental Panic

    03:11 Managing Emotions During Medical Procedures

    03:28 Empowering Yourself with Information

    04:24 Finding a Role to Play

    05:27 Taking Care of Your Needs

    06:05 Conclusion and Final Thoughts

    07:53 Support Spot App and Resources

    09:24 Closing Remarks

    When parents feel empowered, everyone wins – kids thrive and the care team excels!

    Links and Resources:

    • SupportSpot Website
    • Download SupportSpot iOS or Android
    • 85% of users report high satisfaction, appreciating the SupportSpot app's comprehensive resources and user-friendly interface.
    • 92% of parent users say the SupportSpot app's helped them understand medical procedures and treatment better.
    • 80% of parents believe the SupportSpot app's has contributed to better health outcomes for their child.
    • 73% of parent users believe the SupportSpot app's has made them feel more empowered to advocate for their child in healthcare

    Learn more here.

    Meet the host:

    Katie Taylor is the co-founder and CEO of Child Life On Call, a digital platform designed to provide parents, kids, and the care team with access to child life services tools and resources. She is a certified child life specialist with over 13 years of experience working in various pediatric healthcare settings. Katie is the author of the children's book, and has presented on the topics of child life and entrepreneurship, psychosocial care in the hospital, and supporting caregivers in the NICU setting both nationally and internationally. She is also the host of the Child Life On Call Podcast which features interviews with parents discussing their experiences throughout their child's medical journey. The podcast emphasizes the crucial role of child life services in enabling caregivers both at and beyond the bedside.

    Instagram.com/childlifeoncall

    Facebook.com/childlifeoncall

    linkedin.com/in/kfdonovan


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