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    Software How-To

    Greater Than Code

    For a long time, tech culture has focused too narrowly on technical skills; this has resulted in a tech community that too often puts companies and code over people. Greater Than Code is a podcast that invites the voices of people who are not heard from enough in tech: women, people of color, trans and/or queer folks, to talk about the human side of software development and technology. Greater Than Code is providing a vital platform for these conversations, and developing new ideas of what it means to be a technologist beyond just the code.
    Featuring an ongoing panel of racially and gender diverse tech panelists, the majority of podcast guests so far have been women in tech! We’ve covered topics including imposter syndrome, mental illness, sexuality, unconscious bias and social justice. We also have a major focus on skill sets that tech too often devalues, like team-building, hiring, community organizing, mentorship and empathy. Each episode also includes a transcript.
    We have an active Slack community that members can join by pledging as little as $1 per month via Patreon. (https://www.patreon.com/greaterthancode)

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    102: Sticky in the Flow with Katrina Owen Oct 24, 2018
    Show notes

    Greater Than Code Episode Episode 008: 99 Bottles of OOP with Sandi Metz and Katrina Owen

    01:29 – Katrina’s Superpower: Organizing and Systematizing

    09:44 – Motivation by Success

    The 5 Second Rule | Mel Robbins

    Procrastination | Mel Robbins

    18:04 – Trust and Code Review

    27:04 – Systematizing and Refactoring

    30:54 – Training for Circus and its Parallels with Software Development and Mentorship and Working with Others

    Sarah Mei: How We Make Software: A new theory of teams

    43:12 – Deliberate Practice and the Appearance of Expertise

    Reflections:

    John: Short iterations and early feedback as a way of creating and maintaining motivation.

    Coraline: How to create a sense of psychological safety in code reviews, in particular.

    Sam: The five-second window in which you can change your behavior and increase motivation.

    Janelle: Feedback loops as spirals that are reinforcing towards the positive or negative.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Katrina Owen.

    Support Greater Than Code


    101: A Difficult Conversation with Sonia Gupta Oct 17, 2018
    Show notes

    02:02 – Sonia’s Superpower: Talking about white supremacy and dealing with the fallout.

    05:27 – Feeling Rightness and Motivation to Stand Up for Your Beliefs

    10:15 – Seeing Your Advocacy and Efforts Make a Difference

    12:17 – When People Disagree

    16:26 – Ingroup vs Outgroup Empathy

    21:17 – Intersectionality

    White Fragility: Why It's So Hard for White People to Talk About Racism

    26:07 – Navigating Situations with Empathy

    28:25 – Staying In Your Own Lane While Advocating For and Amplifying Others

    35:39 – Educating Yourself About Race

    So You Want to Talk About Race

    Other Resources from Sonia:

    • Why I'm No Longer Talking to White People About Race
    • The History of White People
    • Damon Jones on racism
    • Adrian Jackson on "not all white people"

    38:39 – Doing The Work

    Reflections:

    Jessica: The place for these conversations is not Twitter!

    Coraline: Personalizing advocacy.

    Jamey: Our advocacy is powerful because it comes from a place of passion.

    John: The fixed vs growth mindset in regards to racism.

    Sonia: We can all be advocates and we can all be actors.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Sonia Gupta.

    Support Greater Than Code


    100: The Business of Documentation with Jaime Slutzky Oct 10, 2018
    Show notes

    01:12 – Jaime’s Superpower: Taking complex ideas and figuring out the fastest way from here to there. (i.e.: logistics!)

    Zapier

    05:41 – Tech as a Roadblock

    19:44 – Handing Off Responsibilities to Business Owners

    Process Street

    The Checklist Manifesto: How to Get Things Right

    Bullet Journals

    18:09 – Identifying Ideal Clients and Attitudes Towards Technology

    24:40 – Documentation

    36:53 – What do clients need to know about technology?

    Reflections:

    John: Documentation is important.

    Jamey: Getting tech recommendations from people you trust, pick one, and do it. Don’t be paralyzed by indecision.

    Jaime: Document in isolation.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Jaime Slutzky.

    Support Greater Than Code


    099: The Knowledge You Possess with Stephanie Morillo Oct 03, 2018
    Show notes

    02:40 – Stephanie’s Superpower: Intellectual Curiosity

    13:06 – On Being a Content PM, Technical Writer, and Ruby Together Core Team Member

    @azureadvocates

    Ruby Together

    19:44 – Validating Open Source Software Contribution

    Write the Docs Slack Community

    24:27 – Filtering Feedback

    28:14 – The Importance of Content Strategy

    Greater Than Code Episode 088: The Safety 2 Dance with Steven Shorrock

    43:24 – Don’t Minimize Yourself! (Psst: You’re awesome!)

    One of the best (and worst) things about working in tech is how easy it is to get excited by something and wanting to learn it—right up until your brain tells you you're not doing enough, work harder, leading you to get overwhelmed with just how much there is to learn. 🙃
    — Stephanie Morillo (@radiomorillo) September 24, 2018

    Coraline's low-friction task management system (lftm)

    Reflections:

    John: Understanding the teams you’re working with better.

    Coraline: The power of dreams.

    Jamey: The value of being able to know when people in your life are interacting with you in good faith.

    Stephanie: Figuring out the “why”.

    RubyMe

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Stephanie Morillo.

    Support Greater Than Code


    098: Designing For Inclusion with Jenny Shen Sep 20, 2018
    Show notes

    01:51 – Jenny’s Superpower: Not Giving a F*ck and Sticking Up For Others

    The Subtle Art of Not Giving a Fck: A Counterintuitive Approach to Living a Good Life

    05:00 – Living a Remote Lifestyle and Cross-Cultural Communication

    08:34 – Design and UX For International Users / Research for Local Users

    18:08 – Designing to Include All People: Is it possible?

    27:07 – Paid Mentorship

    Sunk Cost Fallacy

    34:32 – Offering Mentorship Scholarships

    37:15 – Privilege and Open Source

    Ruby Together

    40:22 – Advice for People Looking to Freelance and Work Remotely

    Reflections:

    Jamey: Weaponizing the sunk cost fallacy for themself.

    Sam: The importance of humans in tech and tech culture.

    Jessica: The difference between internationalization and localization.

    Jenny: Scholarships as a way to signal and inform other people what she values and what she wants to promote.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Jenny Shen.

    Support Greater Than Code


    097: The Job of a Manager with Brandon Hays Sep 12, 2018
    Show notes

    00:43 – Brandon’s Superpower: Helping Other People Discover Their Own Superpower

    02:04 – Maintaining Relationships When People Change Jobs So Frequently

    04:31 – Climbing The Corporate Tech Ladder and Strategizing Career Growth

    10:25 – Mentorship and Power Disparity

    19:00 – Management and Leadership Skills

    The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change

    10 Traits of a Great Manager, According to Google's Internal Research (Project Oxygen)

    23:22 – Solving Problems Regardless of Job Title

    27:50 – Preservation of Context

    31:01 – Becoming a Manager…and Being Bad at it!

    32:58 – The New Manager’s Toolkit

    Radical Candor

    35:08 – Techniques for Managing From Below to Influence Your Manager

    38:19 – Engineers and Business-level Input

    Reflections:

    John: The deeply ingrained thread in “nerd” and “geek” culture how terrible managers are.

    Astrid: The power dynamics that exist that are untapped in engineering.

    Coraline: What kind of technical contribution do I want to leave as my legacy?

    Brandon: Translating skills from previous careers to new careers.

    Not Applicable: What Your Job Post is Really Saying

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Brandon Hays.

    Support Greater Than Code


    096: Resilience Engineering with John Allspaw Sep 05, 2018
    Show notes

    John Allspaw: Etsy’s Debriefing Facilitation Guide for Blameless Postmortems

    01:32 – John’s Superpower: Seeing connections across domains.

    05:45 – All Technical Communities Run Small, the Intersection of People, Technology, and Work, and the Resilience Engineering Community

    09:07 – Variety and Complexity

    Requisite Variety

    The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer

    The Great Courses

    Understanding Complexity

    17:51 – Understanding Cognitive Work

    25:34 – Heuristics and Biases

    31:01 – Strategies for Generating Context-Specific Questions

    Debriefing Facilitation Guide (Morgan Evans)

    35:01 – Asking “Why?” Over “What?” Questions

    The PreAccident Podcast

    Todd Conklin: People screw up – and it happens all the time

    Ten challenges for making automation a “team player” in joint human-agent activity

    49:33 – Analyzing and Aggregating

    Rational Choice Theory

    Reflections:

    Rein: How do we deal with the objective/subjective dialectic?

    Janelle: The thing we focus on and pay attention to is a clear signal of what matters.

    Jessica: Looking up the Knowledge Elicitation Methods.

    Rein: It takes variety to match variety.

    John A.: Guiding dialogue data.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: John Allspaw.

    Support Greater Than Code


    095: Cleaning House with Heidi Waterhouse Aug 29, 2018
    Show notes

    01:20 – Heidi’s Superpower: Being Able to Remember Where Other People Set Things Down

    03:53 – Where will software be in three years?

    Greater Than Code Episode 084: Federation Is Bad with Aurynn Shaw

    08:28 – Resilience in People and Software

    Bob Marshall / @flowchainsensei

    12:00 – Developer Relations

    Heidi’s Lady Conference Speaker Blog Posts

    19:24 – Measuring Success in Developer Relations

    23:43 – Fostering Relationships

    29:13 – Life Hacks for ADD and Claiming Personal Space

    41:37 – Housekeeping and Code Review; Clean Fights

    The 5 Love Languages: The Secret to Love that Lasts

    Reflections:

    Astrid: The things you say can be heard by someone else a different way.

    John: If you think about what you need out of your household or codebase as being your preference, it allows you to work with people who have other preferences more easily.

    Jamey: There’s always somebody that is going to care about something.

    Jessica: Spreading enthusiasm without judging people who aren’t enthusiastic about the same things as you are.

    Heidi: Being able to discuss the emotional needs of having your own needs and space while having to compromise both in code and life.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Heidi Waterhouse.

    Support Greater Than Code


    094: Humans All The Way Down with April Wensel Aug 22, 2018
    Show notes

    01:07 – April’s Superpower: Synthesizing Seemingly Unrelated Concepts to Create Something New

    02:30 – Tension Between Code and Compassion

    05:47 – Living According to Your Values

    11:33 – Team Values and Feedback Loops

    17:23 – Changing Social Makeups of Teams

    22:22 – Conscious Business

    32:51 – Self-Compassion and Forgiveness

    40:34 – Alleviating Pain and Suffering

    43:51 – Being Kind vs Being Nice

    47:16 – Having Hard Conversations

    51:15 – “Clever” Code

    Reflections:

    Sam: Capturing how zero-sum thinking works and holding compassion for yourself and other people.

    John: Putting values evaluations into regular retrospectives.

    April: You don’t just apply compassion in isolation. True compassion is unconditional.

    Janelle: Helping to relieve quiet suffering.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: April Wensel.

    Support Greater Than Code


    093: BOOK CLUB! Cybernetic Revolutionaries with Eden Medina Aug 15, 2018
    Show notes

    Cybernetic Revolutionaries: Technology and Politics in Allende’s Chile (Print Version)

    01:57 – Eden’s Superpower: Being a Patient Learner

    06:51 – Determining Your Ability/Eligibility to Speak as an Expert

    08:55 – Electrical Engineering => Law => PhD Work

    12:47 – The History of Cybernetics

    15:51 – American vs British Cybernetics

    The Cybernetic Brain: Sketches of Another Future by Andrew Pickering

    Grey Walter’s Tortoises

    17:37 – The Many Definitions of Cybernetics

    The Cybernetics Moment: Or Why We Call Our Age the Information Age (New Studies in American Intellectual and Cultural History) by Ronald R. Kline

    25:03 – Project Cybersyn

    45:56 – Sociotechnical Engineering

    53:24 – Creating Ethically Sound Tools

    Reflections:

    Astrid: The power dynamics that are already baked into our tools and the history of computing is global.

    Jessica: Looking into second-order cybernetics.

    Rein: The importance of learning about history, culture, and how people work as being necessary for a technical career.

    Eden: Making connections throughout the show.

    This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

    To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

    Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks!

    Special Guest: Eden Medina.

    Support Greater Than Code


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