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    Education

    From A to Arbitration

    A Union Representative’s in-depth Guide to the Dispute Resolution Process

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    Copyright: © Copyright 2024 by Corey L Walton

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    Latest Episodes:
    Episode 252: Salted Peanuts Aug 18, 2025
    Show notes

    fromatoarbitration.com


    The Lion's Den Episode 16: Letter Carrier Perfect (Street) thanks to Steve Hedgcock Aug 16, 2025
    Show notes

    concernedlettercarriers.com


    Episode 251: Salted peanuts, a disgrace and spending time with the Wolf Mr. James Henry Aug 12, 2025
    Show notes

    fromatoarbitration.com


    Episode 250: Special Guest Mr. James Brennan running for Rural Carrier president Aug 11, 2025
    Show notes

    Fromatoarbitration.com


    The Lion's Den Episode 15: Protecting our people. More PET/DOIS Aug 07, 2025
    Show notes

    concernedlettercarriers.com


    Episode 249: back into some salted peanuts Aug 05, 2025
    Show notes

    fromatoarbitration.com


    Lion's Den Episode 14: More DOIS/PET. Want to be Good or Great? It's on you Jul 31, 2025
    Show notes

    Corey opens "The Lion's Den" by reiterating his commitment to providing strictly educational content, aiming for episodes to be around thirty minutes. He begins with shout-outs to Branch 3028 in Texas, acknowledging the devastating floods they experienced and offering prayers. He also promotes fundraising events for CLC candidates Richie Ray (Region 15) and Bill Kribel (Region 12).

    Corey then issues a challenge to EVP Paul Barner, referencing past instances where labor reportedly influenced arbitrators to amend decisions or remove them from panels. He highlights a specific regional arbitrator's statement of not abiding by a national arbitrator's decision and challenges Barner to take action against this regional arbitrator, drawing a parallel to labor's alleged ability to influence arbitrator removals. Corey stresses his own commitment to never complying with such requests if he were in a leadership position, emphasizing that it's management's responsibility to adhere to national decisions.

    The core of the episode involves Corey reading several key M-documents and an arbitration decision related to PET, DOIS, and route time standards. He stresses the importance of these documents for carriers to understand their rights and for stewards to build cases, framing it as a choice between being "good" or "great" in their advocacy. He reads M-01664, M-01444, M-00385, M-00326, M-01769, M-00829, and M-00005, explaining how each document reinforces that DOIS/PET projections are not the sole determinant of a carrier's workload or performance and cannot be the basis for discipline without proper, documented evidence like efficiency counts (e.g., 4584s or 1838Cs). He emphasizes that management's reliance on these projections, especially when they fail to conduct proper observations or when mail volume is not accurately accounted for, is a violation of the National Agreement.

    Corey then reads an arbitration decision (C-29806 by Arbitrator Jonathan Monette from 2012) concerning a "pivot board" in San Diego, which he connects to the current issue of "auto pivots" and management's continued misuse of DOIS. He details how the arbitrator ruled against management's use of the pivot board and DOIS as the primary tool for determining workload and leave times, emphasizing the arbitrator's findings that such practices violated the M-39 and M-41 handbooks and national agreements. The arbitrator ordered management to cease and desist from using pivot boards, using DOIS as the primary tool, and instructing carriers on leave times without proper discussion.

    Finally, Corey shares a brief story about a carrier who refused to use a vehicle with a broken air conditioner, was instructed to take lunch, and consequently faced a grievance. He uses this to underscore the paramount importance of carrier safety, stating that management's disregard for it is a recurring theme and urging carriers to grieve such situations rather than take undue risks. He expresses his continued dedication to educating the membership and fighting for their rights, looking forward to the CLC's takeover and the increased transparency and fight they aim to bring.

    Concernedlettercarriers.com


    Episode 248: We will fight Jul 29, 2025
    Show notes

    Corey begins by apologizing for removing a Saturday episode and explains his intention to keep "The Lion's Den" episodes focused. He starts with shout-outs, first to Mallory, and then to Badmouth Morris, a friend and advocate for city letter carriers who is currently facing hardship and has a GoFundMe. He also thanks Branch 3792 in Midland, Texas, and acknowledges David Bryant from Iowa for his advocacy.

    Corey then expresses his strong disagreement with the notion that the NALC provides sufficient education to all its members, citing feedback from individuals who learned more from his podcast than union meetings. He contrasts this with the extensive educational efforts of James Henry, the current CLC candidate for president, whose responsibilities have reportedly been stripped due to his candidacy. Corey passionately defends James Henry against what he describes as a smear campaign, highlighting Henry's extensive resume and vision for change within the union. He criticizes the current leadership and those who oppose Henry, accusing them of clinging to the status quo and using divisive tactics.

    Corey then explains the reason for deleting his Saturday episode: extreme anger stemming from a video of a young female carrier in Chicago who brought her children to work in her vehicle. While acknowledging the carrier's actions were wrong, Corey empathizes with her situation, imagining her struggles with childcare and attendance, and her potential reliance on the promises made by the current president regarding pay increases. He sees this as a reflection of the broader issues faced by carriers, such as financial hardship, attendance-related discipline, and the union's leadership failing to deliver on promises. This empathy and anger led to a highly charged episode he felt compelled to remove.

    Corey reiterates that management is the "enemy" and describes their tactics as dishonest, disloyal, and harmful to carriers. He criticizes the misuse of tools like PET, DOIS, the 16.7, and scanners, as well as the weaponization of attendance policies and the hijacking of the grievance procedure, citing examples of management refusing to settle grievances or falsifying documentation. He contrasts this with James Henry's vision for a more aggressive, educational, and transparent union, emphasizing the "Dogs of War" initiative to tackle toxic work environments and other issues by holding management, including district managers and AVPs, accountable. Corey expresses his excitement for the upcoming changes under the CLC, promising to educate all members, not just stewards and advocates, and to be transparent with live Zoom sessions. He encourages listeners to educate themselves and volunteer for the new teams being formed.

    fromatoarbitration.com

    https://gofund.me/1215dffd


    Lion's Den Episode 13: More PET/DOIS, Talking Arbitration Cites Jul 24, 2025
    Show notes

    Corey begins "The Lion's Den" by informing listeners that he will be pre-recording the upcoming "From A to Arbitration" episode due to his attendance at the Texas State Convention. He then emphasizes his desire to keep "The Lion's Den" episodes focused and relatively short, though he anticipates today's will be longer due to reading arbitration sites. He references last week's episode where he played a teleconference recording, highlighting the "disdain" and "incompetence" of upper management towards city letter carriers, and reiterating his long-held belief that they need to be more aggressive in their approach. Corey stresses the importance of education within the union and mentions that the incoming CLC leadership will bring a more militant and offensive approach.

    Corey then dedicates the majority of the episode to reading and analyzing three arbitration sites. He explains that reading arbitration decisions is a crucial self-education tool, allowing one to understand management's arguments, the union's positions, and the arbitrators' decisions. The first case, from February 2009, deals with the Postal Service's use of DOIS (Delivery Operations Information System) projections to set carriers' daily office and street times, and whether this created a hostile work environment. Corey notes how management's arguments then are remarkably similar to current ones, particularly regarding PET and DOIS. He meticulously breaks down the union's and management's arguments, as well as the arbitrator's findings, highlighting how the misuse of DOIS primarily as a basis for setting leave and return times and the resulting stressful environment violated the M-39 handbook and related settlements.

    The second case, from 2015, addresses similar issues of management using DOIS projections as the sole determinant of carriers' leaving times and the practice of announcing all mail is up before it's actually distributed, leading to undue stress. Corey reads the facts, the parties' positions, and the arbitrator's discussion and findings, emphasizing how these practices created an impossible situation for carriers. He draws parallels to the current use of PET and the denial of 3996s.

    The third arbitration site, from 2019, focuses on the removal of a CCA for "unsatisfactory performance," specifically for exceeding projected times. Corey highlights how management failed to provide evidence of actual misconduct or time-wasting habits, instead relying solely on DOIS/PET projections. He points out that management did not conduct proper street observations or gather evidence like 4584s or 1838-Cs to support their claims. Corey concludes by reiterating the importance of these arbitration sites for understanding arguments, contractual language, and management's tactics, and promises to continue educating the membership on these critical issues.

    concernedlettercarriers.com


    Episode 247: The Screenshot Jul 21, 2025
    Show notes

    Corey begins by thanking listeners and giving a shout-out to branch 82 in Portland for their hospitality during a recent visit. He also expresses gratitude for the birthday wishes he received. Corey then discusses a troubling teleconference recording he heard, featuring two upper management individuals who demonstrated a severe lack of understanding regarding postal contracts and operational realities. He highlights their reliance on unrealistic metrics like PET and DOIS, and the detrimental impact this has on supervisors and managers, who are then pressured to enforce these impossible standards. Corey emphasizes how this creates a toxic work environment, particularly for injured employees, as illustrated by the unprofessional and disdainful attitude displayed by one of the managers in the recording.

    Corey then shifts to analyzing a screenshot of management directives for city letter carriers. He criticizes several of these directives, including those concerning "no lunch" requests, mandatory personal phone contact for unscheduled leave, and the expectation for carriers to gather by scanner bays before their shift begins. Corey explains that these directives are often local policies that conflict with established handbooks and manuals, and that grieving them under Article 5 (past practice) and Article 41, Section 3k (prohibiting work off the clock) is appropriate. He also addresses the rising cost of uniforms and the potential for carriers to be sent home due to a lack of approved footwear, stating this also warrants a grievance. Furthermore, Corey discusses the disallowance of 3996s based on "delivery program estimates," which he connects back to the problematic metrics discussed earlier, and expresses concern about directives regarding route parcel verification and PM office time. He also mentions that management is increasingly refusing to meet and resolve grievances, instead sending them up the chain, and suggests including Article 19 and the USPS/NALC Joint Statement of Expectations in grievances related to this issue. Corey reiterates his commitment to addressing these issues and improving the workroom environment through the "Dogs of War" initiative, noting the overwhelming positive response he received for it. He concludes by urging listeners to be safe, especially in the heat, and expresses optimism for positive changes ahead.

    fromatoarbitration.com


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